Protecting your Google Assistant privacy

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When in standby mode, your Assistant won\u2019t send what you are saying to Google or anyone else. Once Google Assistant detects an activation, it exits standby mode and sends your request to Google servers. This can also happen if there is a noise that sounds like \u0027Hey Google\u0027 or an unintended manual activation."}, "name": "Is Google Assistant recording everything that I say?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "You can activate your Assistant in a few ways, depending on your device. For example, you might say \u0027Hey Google\u0027 or activate it manually by holding your phone\u2019s power button or Home button."}, "name": "How do I activate my Google Assistant?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "The status indicator on your device, such as an on-screen indicator or flashing LEDs on top of your device, lets you know when Google Assistant is activated."}, "name": "How do I know when Google Assistant is activated?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Google Assistant might activate when you didn\u0027t intend it to because it incorrectly detected that you wanted its help, for instance, when there is a noise that sounds like \u0027Hey Google\u0027 or you manually activate it accidentally. \n\nIf that happens, and your Web \u0026 App Activity is turned on, you can say, \u0027Hey Google, that wasn\u0027t for you\u0027, and your Assistant will delete what you said from \u003ca href=\"https://myactivity.google.com/item?restrict=assistant\"\u003eMy Activity\u003c/a\u003e. You can also review and delete your Assistant interactions in My Activity at any time. If Google Assistant activates when you didn\u0027t intend it to, and your Web \u0026 App Activity setting is disabled, your Assistant interaction will not be stored in My Activity. If, however, your Web \u0026 App Activity setting is on, your Assistant interactions, including any unintended activations, will be stored in My Activity and treated like normal activations. Your data in My Activity is used to develop and improve Google services (including technologies that help reduce unintended activations), as explained in Google\u0027s Privacy Policy. You can always stop saving activity by turning off your Web \u0026 App Activity setting.\n\u003cbr/\u003e\u003cbr/\u003e\nTo tailor Google Assistant to your environment better, you can \u003ca href=\"https://support.google.com/assistant/answer/9712065?hl=en-GB\"\u003eadjust how sensitive\u003c/a\u003e your Assistant is to activation phrases (like \u0027Hey Google\u0027) through the Google Home app for smart speakers and smart displays.\n\u003cbr/\u003e\u003cbr/\u003e\nWe are constantly working to make our systems better for everyone, including building technologies to help reduce unintended activations."}, "name": "Why does Google Assistant sometimes activate when I didn\u0027t intend it to?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Google Assistant is designed to wait in standby mode until it detects an activation. In standby mode, the device processes short snippets of audio (a few seconds) to detect an activation \u2013 like when you say \u0027Hey Google\u0027. If no activation is detected, then those audio snippets won\u2019t be sent or saved to Google."}, "name": "What is Google Assistant doing when it is in standby mode?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Once it detects an activation, your Assistant exits standby mode \u2013 this includes if there is an unintended manual activation or a noise that sounds like \u0027Hey Google\u0027. Your device then records what it hears and sends the audio recording to Google servers to fulfil your request. The recording may include a few seconds before the activation to catch your entire request.\u003cbr/\u003e\u003cbr/\u003e\nYou\u2019re always in control of whether or not any audio recordings sent to Google servers are then saved to your Google Account. By default, we don\u2019t save your audio recordings. You can check your current setting by viewing the \u0027Include voice and audio recordings\u0027 tick box under the \u003ca href=\"https://myactivity.google.com/item?restrict=assist\"\u003eWeb \u0026 App Activity\u003c/a\u003e setting."}, "name": "What happens when Google Assistant detects an activation?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Assistant uses your queries and info from your linked devices and services to understand and respond to you,\u00a0including to personalise your experience.\u00a0Examples of info from your linked devices and services include location, contacts, device names, tasks, events, alarms, installed apps and playlists.\u00a0\n\u00a0\u003cbr/\u003e\u003cbr/\u003e\nYour data is also used to\u00a0develop and improve Google products and services and machine learning technologies (including technologies that help reduce unintended activations), as explained in Google\u0027s Privacy Policy.\u00a0To help assess quality and improve Assistant, human reviewers (which include third parties) read, annotate and process the text of your Assistant queries and related info. We take steps to protect your privacy as part of this process. This includes disassociating your queries from your Google Account before reviewers see or annotate them.\n\u00a0\u003cbr/\u003e\u003cbr/\u003e\n\u003ca href=\"https://support.google.com/assistant/answer/11091015\"\u003eLearn more about how Google Assistant works with your data.\u003c/a\u003e Visit Google\u0027s\u00a0\u003ca href=\"https://policies.google.com/privacy\"\u003ePrivacy Policy\u003c/a\u003e to learn more about how Google protects and uses your data."}, "name": "How does Google Assistant use my data?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "By default, your audio recordings are not retained. You can choose to save your audio recordings by ticking \u0027Include audio recordings\u0027 under the [Web \u0026 App Activity](https://myactivity.google.com/item?restrict=assist) setting."}, "name": "Does Google Assistant save my audio recordings?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "If you\u0027d like to help improve our audio-recognition technology for everyone, including technologies to help reduce unintended activations for everyone, you can choose to have your audio recordings securely retained and made available to our speech improvement systems. This helps products like Google Assistant improve their ability to understand language even better in the future. [Learn more](https://www.youtube.com/watch?v=oqmcvxzbRJs\u0026feature=youtu.be) about this process."}, "name": "What\u0027s the benefit of saving my audio recordings to my Google Account?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "If you decide to save your audio recordings, portions of them may be reviewed to help us improve our audio recognition technologies, including technologies to help reduce unintended activations for everyone.\u003cbr/\u003e\u003cbr/\u003e\nFor example, audio recordings can be used for Google\u2019s audio review process. During this process, a sample of machine-selected audio snippets is disassociated from their Google Accounts. Then trained reviewers (which include third parties) can analyse the audio to annotate the recording and verify if the words said were accurately understood by Google\u0027s audio recognition technologies. This helps a product like Google Assistant improve its ability to understand language even better in the future."}, "name": "Is anyone other than me able to listen to my saved audio recordings?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Government agencies can issue legal processes to Google requesting user data. We carefully review each request in accordance with applicable laws. If a request is overly broad, we may narrow it, or object to producing the requested data. In our Transparency Report, we share the number and types of requests that we receive. \u003ca href=\"https://policies.google.com/terms/information-requests\" aria-label=\"Learn more about government access to your data\"\u003eLearn more\u003c/a\u003e"}, "name": "Can the Government access my audio recordings?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Google never sells your audio recordings or other personal information."}, "name": "Do you sell my audio recordings or other personal information?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Just ask Google Assistant questions like, \u0027Where can I change my privacy settings?\u0027 to get answers to the most common privacy and security questions. Or you can always visit \u0027[Your data in the Assistant](https://myaccount.google.com/yourdata/assistant)\u0027 directly to access your privacy controls."}, "name": "Where can I find my privacy controls?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "You can review and delete your Assistant interactions from My Activity, or by saying \u0027Hey Google, delete what I said this week\u0027. Visit your [Assistant settings](https://support.google.com/assistant/answer/9193492) to access additional controls."}, "name": "You mentioned that I can delete my Assistant interactions in My Activity. How does that work?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Yes, you can have your activity data auto-delete from [My Activity](https://myactivity.google.com/item?utm_source=privacy-advisor-assistant\u0026restrict=assistant). Choose a time limit for how long you want your activity data to be saved \u2013 3, 18 or 36 months \u2013 and any data older than that will be automatically deleted from My Activity on an ongoing basis."}, "name": "Can I set up my data to auto-delete?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Data from your Google Account can personalise your Google Assistant experience and make your Assistant more useful to you.\n\nThere are certain questions that require your data for Google Assistant to help. For example, if you ask \u0027When is my mum\u2019s birthday?\u0027 your Assistant needs to reference your contacts to know who \u0027mum\u0027 is, and look up her birthday. Or if you ask \u0027Do I need an umbrella tomorrow?\u0027 your Assistant uses your current location to give you the most relevant answer.\n\nGoogle Assistant also uses data to provide you with proactive suggestions. For example, your Assistant can notify you when there is traffic on your usual routes by using your location.\n\u003c/br\u003e Google Assistant can improve your results using activity in your Google Account. For example, if you ask \u0027What should I make for dinner tonight?\u0027 your Assistant may use previous search history to provide personalised recipe recommendations.\n\nYou can always visit \u0027[Your data in Google Assistant](https://myaccount.google.com/yourdata/assistant)\u0027 to view or delete your data, check your current settings and find out more about the controls available.\n\nVisit Google\u2019s [Privacy Policy](https://policies.google.com/privacy) to learn more about how Google protects and uses your data.\n\n[Learn more about how Google Assistant works with your data.](https://support.google.com/assistant/answer/11091015)"}, "name": "How does Google Assistant use data to personalise my experience?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Yes. Google Assistant makes it easy for multiple users to each have a personalised experience on a shared device. To receive personal results \u2013 like directions to work or personalised recipe recommendations \u2013 only when your Assistant recognises your voice, set up Voice Match by [following these steps](https://support.google.com/assistant/answer/9071681). Family Link users can also get personal results from Google Assistant by [following these steps](https://support.google.com/assistant/answer/9071584).\n\nOn mobile and shared devices like speakers, you can [control access to personal results](https://support.google.com/googlenest/answer/7684543) by changing your settings. And on mobile, you can [control](https://support.google.com/assistant/answer/9134021) how personal results appear on your lock screen."}, "name": "Can I control whether Google Assistant gives me personalised results?"}]} </script> <script type="application/ld+json" nonce="lZRqnhLQ8CwX7aXAZ9uq9Q"> {"@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "To turn on Guest Mode, just say, \u0027Hey Google, turn on Guest Mode\u0027 to your speaker or smart display. To return to your personalised Assistant experience, just say, \u0027Hey Google, turn off Guest Mode\u0027. Your device will remain in Guest Mode until you or someone else leaves the mode."}, "name": "How do I turn on Guest Mode? And will it remain in this mode until I choose to turn it off?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "When you\u0027re in Guest Mode, your device will play a special chime. On displays, you\u0027ll also see a guest icon on the screen. And if you\u2019re not sure, you can always ask. Just say, \u0027Hey Google, is Guest Mode on?\u0027"}, "name": "How will I know if my device is in Guest Mode?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Yes. Anyone interacting with your device can turn Guest Mode on and off."}, "name": "Can anyone turn Guest Mode on or off on my device?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Children that have an [account linked](LINK_1) to Google Assistant will not be able to turn on Guest Mode."}, "name": "What about children? Will they be able to turn Guest Mode on and off?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "No. Putting a device in Guest Mode does not turn it on for multiple devices."}, "name": "If I turn on Guest Mode on one device, will it turn on for all of my devices?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "In Guest Mode, you can still enjoy the convenience of your Assistant, like asking questions, controlling smart home devices, setting timers and playing music. However, personalised results will not be available until you leave Guest Mode. These include your calendar, shopping lists, saved contacts and more. At any time, you can say, \u0027Hey Google, turn off Guest Mode\u0027 to return to your personalised experience."}, "name": "What features work while I\u2019m in Guest Mode? What doesn\u2019t work?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Your Assistant interactions, including all of your voice queries, won\u2019t be saved to your Google Account. If you ask your Assistant to interact with another app or service, like your music provider or another Google product, that app or service may still retain your activity history within that app."}, "name": "When Guest Mode is turned on, can other apps still save my history?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "While in Guest Mode, your Google Assistant activity history won\u2019t be saved to your Google Account and won\u2019t be used to personalise your Assistant experience. For example, if you look up recipes while in Guest Mode, those searches will not be used by Google to tailor recipe recommendations for you in the future. However, because other products may still save your activity if you interact with them while in Guest Mode, your YouTube and maps activity while in Guest Mode may still be used to recommend future videos and places to go."}, "name": "How does using Guest Mode affect my future experience with Google Assistant? For example, will I see personalised recommendations based on my Guest Mode activity?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Even if your audio recordings and Assistant activity on the device are normally saved to your Google Account, this won\u0027t happen in Guest Mode."}, "name": "If I\u2019ve already chosen to save my audio recordings with Assistant, will those recordings still be saved while in Guest Mode?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Google Assistant provides a variety of activities, from stories, to games, to learning tools for children and families, including some content provided by third-party developers. These developers must qualify to publish content for families on Assistant by having an \u003ca href=\"https://developer.android.com/google-play/guides/teacher-approved-apps\"\u003eExpert approved app\u003c/a\u003e, or entering into a partnership agreement with Google for their family-friendly Action. Any Actions intended for children provided by third-party developers must meet \u003ca href=\"https://developers.google.com/assistant/console/policies/general-policies#actions_for_families\"\u003especific requirements\u003c/a\u003e of our Actions for Families programme, in addition to our standard Action \u003ca href=\"https://developers.google.com/assistant/console/policies/general-policies\"\u003epolicies\u003c/a\u003e. We review these Actions for compliance with our policies and requirements before they are generally available in Google Assistant."}, "name": "How does Google Assistant provide family-friendly content?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "You can set content controls for shared devices in your home, like smart displays, using the \u003ca href=\"https://support.google.com/googlenest/answer/9141219\"\u003eDigital Wellbeing\u003c/a\u003e controls in the Google Home app. With these settings, you can manage downtime schedules, content filtering settings and limit certain activities, such as phone calls. You can also decide if these settings apply to guests and supervised accounts managed with \u003ca href=\"https://families.google.com/familylink/\"\u003eFamily Link\u003c/a\u003e, or all users of that device.\n\u003cbr\u003e\n\u003cbr\u003e\nYou can set limits for individual children using the parental controls offered in \u003ca href=\"https://support.google.com/families/answer/7101025\"\u003eFamily Link\u003c/a\u003e. On shared devices, you can link your child\u2019s account to the device using \u003ca href=\"https://support.google.com/assistant/answer/9071584?ref_topic=7658509\"\u003eVoice Match\u003c/a\u003e, so that Assistant can recognise them. Once your child is enrolled, they can only access non-Google Actions with the \u0027For families\u0027 badge, and are prevented from taking certain actions, such as making purchases through Assistant. These limits apply on any Google Assistant devices where they are enrolled. For more information about how a Family Link account works with Google Home and Assistant, see the \u003ca href=\"https://support.google.com/families/answer/7521263\"\u003eGoogle for Families Help\u003c/a\u003e."}, "name": "How can I manage what content my family members receive through Google Assistant?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Google does not share personal information, such as your child\u0027s name, email address, voice recordings or specific location, to Actions for Families providers. These providers also agree not to solicit personal information from users in their Google Assistant conversations. We take action if we find any actions violating these policies."}, "name": "How does Google Assistant protect children\u0027s personal information?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "We do not save audio recordings from interactions with children\u2019s features like Actions for Families activities or YouTube Kids videos, unless we have consent to do so for a \u003ca href=\"https://families.google.com/intl/en-GB/familylink/privacy/child-policy/\"\u003eGoogle Account managed with Family Link\u003c/a\u003e that has opted in to include audio recordings. For more details, see our \u003ca href=\"https://assistant.google.com/intl/en_uk/privacy-notice-childrens-features/\"\u003ePrivacy Notice\u003c/a\u003e."}, "name": "Does Google Assistant save audio recordings from children\u2019s features?"}, {"@type": "Question", "acceptedAnswer": {"@type": "Answer", "text": "Yes. You can access, export and delete your child\u2019s saved activity by signing into their account managed by Family Link. You can also manage your child\u2019s activity settings through the Family Link app, or by visiting families.google.com and clicking on your child\u2019s profile. For more details, go to \u003ca href=\"https://support.google.com/families/answer/7103262?hl=en-GB\u0026ref_topic=7336731\"\u003eg.co/childaccounthelp\u003c/a\u003e."}, "name": "Can I remove any data from my child\u0027s Google Assistant activities?"}]} </script> <script type="application/ld+json" nonce="lZRqnhLQ8CwX7aXAZ9uq9Q"> {"@context":"https://schema.org/", "@type":"BreadcrumbList", "itemListElement":[{"@type":"ListItem", "item":"https://safety.google/products/", "name":"In our products", "position":1}, {"@type":"ListItem", "item":"https://safety.google/assistant/", "name":"Assistant", "position":2}]} </script> <script type="application/ld+json" nonce="lZRqnhLQ8CwX7aXAZ9uq9Q"> {"@context":"https://schema.org", "@type":"VideoObject", "contentUrl":"https://www.youtube.com/watch?v=ZaqZcDOoi-8", "description":"Google Assistant is built to keep your information private, safe and secure while helping make your life a little easier. Learn how Google Assistant works to protect your privacy.", "duration":"PT1M38S", "name":"Privacy on Google Assistant", "thumbnailUrl":"https://lh3.googleusercontent.com/W2wHqjIXfCNxo6cPU0OBVTmuthnJSQAr-u_QNvlXLvtoUwd5Fkhfn-7HXVzl4H14fTbb7TZ7c94NIqj9r20X7o18rDYhKXlQL0aWWQ", "uploadDate":"2020-01-07"} </script> </head> <body class="glue-body"> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KQZFTC9" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <header class="glue-header glue-header--single" glue-header-options='{"drawer": "true", "stepped_nav": "true"}'> <div id="glue-drawer" class="glue-header__bar glue-header__bar--mobile header"> <div class="glue-header__tier"> <div class="glue-header__container"> <div class="glue-header__lock-up"> <div class="glue-header__hamburger glue-header__hamburger--first-tier"> <div class="glue-header__hamburger-wrapper"> <button class="glue-header__drawer-toggle-btn" type="button" 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class="glue-button glue-button--medium-emphasis google-account-button" href="https://myaccount.google.com/" tabindex="0" data-id-element="5210158144946176.a.4"> Google Account </a> </div> </div> </div> </div> <div class="glue-header__drawer-backdrop"></div> </header> <main> <div class="modular-page"> <div class="spacer-module spacer-sm3"></div> <nav id="breadcrumb-google-assistant" class="glue-breadcrumbs module-breadcrumbs glue-page fade-in fade-in-init"> <ol class="glue-breadcrumbs__list list"> <li class="glue-breadcrumbs__item" aria-level="1"> <a class="glue-breadcrumbs__link" href="../products/" data-id-element="/assistant/.5347612759949312.a.1"> In our products </a> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--breadcrumb"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#chevron-right"></use> </svg> </li> <li class="glue-breadcrumbs__item glue-breadcrumbs__item--active" aria-level="2"> Assistant </li> </ol> </nav> <div class="spacer-module spacer-sm6"></div> <div class="glue-page image-module fade-in fade-in-init _image-module-pdp-assistant-logo"> <div class="glue-grid"> <div aria-hidden="true" class="desktop-view glue-grid__col glue-grid__col--span-12 image-module-container image-module-container-center"> <picture >  <source srcset="https://lh3.googleusercontent.com/01eZ-VQvtcdHgUGG76uVx_roVYFwTDvexgzTHUl9kAcft6l-qV3gGftWGe2GgzjAZlg2cjnPa93WfHoFtmbdOcD3LytABRD1KPTL=w103-rp-e30, https://lh3.googleusercontent.com/01eZ-VQvtcdHgUGG76uVx_roVYFwTDvexgzTHUl9kAcft6l-qV3gGftWGe2GgzjAZlg2cjnPa93WfHoFtmbdOcD3LytABRD1KPTL=w206-rp-e30 2x" loading="lazy" >  <img src="https://lh3.googleusercontent.com/01eZ-VQvtcdHgUGG76uVx_roVYFwTDvexgzTHUl9kAcft6l-qV3gGftWGe2GgzjAZlg2cjnPa93WfHoFtmbdOcD3LytABRD1KPTL=w103-rp-e30" class="" loading="lazy" alt="Google Assistant"> </picture> </div> <div aria-hidden="true" class="mobile-view glue-grid__col glue-grid__col--span-12 image-module-container image-module-container-center"> <picture >  <source srcset="https://lh3.googleusercontent.com/01eZ-VQvtcdHgUGG76uVx_roVYFwTDvexgzTHUl9kAcft6l-qV3gGftWGe2GgzjAZlg2cjnPa93WfHoFtmbdOcD3LytABRD1KPTL=w103-rp-e30, https://lh3.googleusercontent.com/01eZ-VQvtcdHgUGG76uVx_roVYFwTDvexgzTHUl9kAcft6l-qV3gGftWGe2GgzjAZlg2cjnPa93WfHoFtmbdOcD3LytABRD1KPTL=w206-rp-e30 2x" loading="lazy" >  <img src="https://lh3.googleusercontent.com/01eZ-VQvtcdHgUGG76uVx_roVYFwTDvexgzTHUl9kAcft6l-qV3gGftWGe2GgzjAZlg2cjnPa93WfHoFtmbdOcD3LytABRD1KPTL=w103-rp-e30" class="" loading="lazy" alt="Google Assistant"> </picture> </div> </div> </div> <div class="spacer-module spacer-sm4"></div> <section class="glue-page main-hero fade-in fade-in-init"> <div class="glue-grid"> <div class="grid-item glue-grid__col glue-grid__col--span-2"></div> <div class="grid-item glue-grid__col glue-grid__col--span-8"> <h1 class="glue-mod-text-center glue-headline glue-headline--headline-1 hero-text orphan-joiner" aria-label="Google Assistant is built to keep your information private, safe and secure." >Google Assistant is built<br> to keep your information <br><span>private, safe and secure.</span></h1> </div> </div> <div class="glue-grid glue-mod-spacer-3-top"> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-2-md glue-grid__col--span-3-lg"></div> <div class="subcopy glue-headline glue-grid__col--span-4-sm glue-headline--headline-5 glue-mod-text-center glue-grid__col glue-grid__col--span-8-md glue-grid__col--span-6-lg orphan-joiner"> <p>When you use Google Assistant, you trust us with your data, and it’s our responsibility to protect and respect it. Privacy is personal. That’s why we build simple privacy controls to help you choose what’s right for you. Explore this page to learn more about how Google Assistant works, your built-in privacy controls, answers to common questions and more.</p> </div> </div> </section> <div class="spacer-module spacer-sm6"></div> <section class="glue-page fade-in fade-in-init module-video _assistant-main-video"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div id="assistant-main-video" class="video-container"> <div class="play-icon" role="button" tabindex="0" aria-label="Play video"> <img alt="" src="/static-2020/img/play.svg?cache=f1ddcf6" loading="lazy"/> </div> <picture class="video-overlay" >  <source srcset="https://lh3.googleusercontent.com/W2wHqjIXfCNxo6cPU0OBVTmuthnJSQAr-u_QNvlXLvtoUwd5Fkhfn-7HXVzl4H14fTbb7TZ7c94NIqj9r20X7o18rDYhKXlQL0aWWQ=w2588-e30, https://lh3.googleusercontent.com/W2wHqjIXfCNxo6cPU0OBVTmuthnJSQAr-u_QNvlXLvtoUwd5Fkhfn-7HXVzl4H14fTbb7TZ7c94NIqj9r20X7o18rDYhKXlQL0aWWQ=w5176-e30 2x" loading="lazy" >  <img src="https://lh3.googleusercontent.com/W2wHqjIXfCNxo6cPU0OBVTmuthnJSQAr-u_QNvlXLvtoUwd5Fkhfn-7HXVzl4H14fTbb7TZ7c94NIqj9r20X7o18rDYhKXlQL0aWWQ=w2588-e30" class="" loading="lazy" alt="Assistant Main Video"> </picture> <div class="proportional-video"> <div class="inner-container"> <div class="video-player" data-video-id="ZaqZcDOoi-8"></div> </div> </div> </div> </div> </div> </section> <div class="spacer-module spacer-sm7"></div> <section id="assistant-secondary-sticky-nav" class="sticky-secondary-navs "> <div class="gradient"> <div class="sticky-secondary-navs-container"> <a href="#assistant-standby-mode-new-assistant-copy" data-id-element="/assistant/.5311077050220544.a.1"> Starts in standby </a> <a href="#assistant-privacy-by-design" data-id-element="/assistant/.5311077050220544.a.2"> Designed for privacy </a> <a href="#assistant-easy-privacy-controls" data-id-element="/assistant/.5311077050220544.a.3"> Easy-to-use privacy controls </a> <a href="#guest-mode-section" data-id-element="/assistant/.5311077050220544.a.4"> Guest Mode </a> <a href="#assistant-family-two-column" data-id-element="/assistant/.5311077050220544.a.5"> Built for families </a> </div> </div> </section> <div class="spacer-module spacer-sm7"></div> <section class="glue-page fade-in fade-in-init _assistant-standby-mode-new-assistant-copy"> <div id="assistant-standby-mode-new-assistant-copy" class="glue-grid two-columns-video-and-text"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-5 video-content glue-mod-order-2-md"> <video disableRemotePlayback autoplay muted loop playsinline> <source src="https://kstatic.googleusercontent.com/files/195e47a2a445634517a4a2ff0a2ed1afa7cc488c00fc53c8096fc5156b152daa39f7c90de4b59b0552c7ad5a88888c9a61f8254f52f24abedbcafc3993a104e9" type="video/mp4"> </video> </div> <div class="glue-grid__col glue-grid__col--span-5"> <div class="center-content"> <h2 class="glue-headline glue-headline--headline-2 title">Starts in standby</h2> <p class="glue-headline glue-headline--headline-5 glue-mod-text-left text" aria-label="Google Assistant is designed to wait in standby mode until it detects an activation, like when it hears 'Hey Google'. When in standby mode, your Assistant won’t send what you are saying to Google or anyone else. Once Google Assistant detects an activation, it exits standby mode and sends your request to Google servers. This can also happen if there is a noise that sounds like 'Hey Google' or an unintended manual activation. Learn more about how Google Assistant handles audio recordings, Web & App Activity and Ad Personalisation." >Google Assistant is designed to wait in standby mode until it detects an activation, like when it hears 'Hey Google'. When in standby mode, your Assistant won’t send what you are saying to Google or anyone else. <br><br> Once Google Assistant detects an activation, it exits standby mode and sends your request to Google servers. This can also happen if there is a noise that sounds like 'Hey Google' or an unintended manual activation. <br><br><a href="https://support.google.com/assistant/answer/11091714">Learn more about how Google Assistant handles audio recordings,</a> <a href="https://support.google.com/websearch/answer/54068">Web & App Activity</a> and <a href="https://myadcenter.google.com/">Ad Personalisation.</a></p> </div> </div> </div> </section> <div class="spacer-module spacer-sm2"></div> <section class="glue-page _audio-recordings-starts-in-standby"> <div class="glue-grid fade-in fade-in-init"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div id="audio-recordings-starts-in-standby" class="product-expansion-panel " data-visible-items="0"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="panel-group-audio-recordings-starts-in-standby"> <div class="glue-mod-text-right cta-toggle-all"> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed collapse-label"> Collapse all </span> <svg class="glue-icon" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-all"></use> </svg> </button> </div> <div id="assistant-is-recording-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-starts-in-standby-1"> <h3 class="glue-expansion-panel__button-header" aria-label="Is Google Assistant recording everything that I say?" >Is Google Assistant recording everything that I say?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-starts-in-standby-1" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>No. Google Assistant is designed to wait in standby mode until it detects an activation, like when it hears 'Hey Google'. When in standby mode, your Assistant won’t send what you are saying to Google or anyone else. Once Google Assistant detects an activation, it exits standby mode and sends your request to Google servers. This can also happen if there is a noise that sounds like 'Hey Google' or an unintended manual activation.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-how-do-i-activate-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-starts-in-standby-2"> <h3 class="glue-expansion-panel__button-header" aria-label="How do I activate my Google Assistant?" >How do I activate my Google Assistant?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-starts-in-standby-2" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>You can activate your Assistant in a few ways, depending on your device. For example, you might say 'Hey Google' or activate it manually by holding your phone’s power button or Home button.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-how-do-i-know-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-starts-in-standby-3"> <h3 class="glue-expansion-panel__button-header" aria-label="How do I know when Google Assistant is activated?" >How do I know when Google Assistant is activated?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-starts-in-standby-3" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>The status indicator on your device, such as an on-screen indicator or flashing LEDs on top of your device, lets you know when Google Assistant is activated.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-didnt-intend-to-activate-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-starts-in-standby-4"> <h3 class="glue-expansion-panel__button-header" aria-label="Why does Google Assistant sometimes activate when I didn't intend it to?" >Why does Google Assistant sometimes activate when I didn't intend it to?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-starts-in-standby-4" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Google Assistant might activate when you didn't intend it to because it incorrectly detected that you wanted its help, for instance, when there is a noise that sounds like 'Hey Google' or you manually activate it accidentally. </p> <p>If that happens, and your Web & App Activity is turned on, you can say, 'Hey Google, that wasn't for you', and your Assistant will delete what you said from <a href="https://myactivity.google.com/item?restrict=assistant">My Activity</a>. You can also review and delete your Assistant interactions in My Activity at any time. If Google Assistant activates when you didn't intend it to, and your Web & App Activity setting is disabled, your Assistant interaction will not be stored in My Activity. If, however, your Web & App Activity setting is on, your Assistant interactions, including any unintended activations, will be stored in My Activity and treated like normal activations. Your data in My Activity is used to develop and improve Google services (including technologies that help reduce unintended activations), as explained in Google's Privacy Policy. You can always stop saving activity by turning off your Web & App Activity setting. <br/><br/> To tailor Google Assistant to your environment better, you can <a href="https://support.google.com/assistant/answer/9712065?hl=en-GB">adjust how sensitive</a> your Assistant is to activation phrases (like 'Hey Google') through the Google Home app for smart speakers and smart displays. <br/><br/> We are constantly working to make our systems better for everyone, including building technologies to help reduce unintended activations.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-what-is-doing-standby-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-starts-in-standby-5"> <h3 class="glue-expansion-panel__button-header" aria-label="What is Google Assistant doing when it is in standby mode?" >What is Google Assistant doing when it is in standby mode?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-starts-in-standby-5" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Google Assistant is designed to wait in standby mode until it detects an activation. In standby mode, the device processes short snippets of audio (a few seconds) to detect an activation – like when you say 'Hey Google'. If no activation is detected, then those audio snippets won’t be sent or saved to Google.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-what-happens-activate-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-starts-in-standby-6"> <h3 class="glue-expansion-panel__button-header" aria-label="What happens when Google Assistant detects an activation?" >What happens when Google Assistant detects an activation?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-starts-in-standby-6" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Once it detects an activation, your Assistant exits standby mode – this includes if there is an unintended manual activation or a noise that sounds like 'Hey Google'. Your device then records what it hears and sends the audio recording to Google servers to fulfil your request. The recording may include a few seconds before the activation to catch your entire request.<br/><br/> You’re always in control of whether or not any audio recordings sent to Google servers are then saved to your Google Account. By default, we don’t save your audio recordings. You can check your current setting by viewing the 'Include voice and audio recordings' tick box under the <a href="https://myactivity.google.com/item?restrict=assist">Web & App Activity</a> setting.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <div class="spacer-module spacer-sm7"></div> <section class="glue-page fade-in fade-in-init _assistant-privacy-by-design"> <div id="assistant-privacy-by-design" class="glue-grid two-columns-video-and-text"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-5 video-content glue-mod-order-2-md"> <video disableRemotePlayback autoplay muted loop playsinline> <source src="https://kstatic.googleusercontent.com/files/83fc4bd66534df152813b2c7adf4a412ec9e48717ef32b5f5cd480c3827961a960fea8a3a6650fd5760b99516df0329ae51178ee100b9362ec51fbf0791014e1" type="video/mp4"> </video> </div> <div class="glue-grid__col glue-grid__col--span-5"> <div class="center-content"> <h2 class="glue-headline glue-headline--headline-2 title">Designed for privacy</h2> <p class="glue-headline glue-headline--headline-5 glue-mod-text-left text" aria-label="By default, we don’t retain your Google Assistant audio recordings. Visit “Your data in Google Assistant” to learn more about how your data makes Google Assistant work for you." >By default, we don’t retain your Google Assistant audio recordings. Visit “<a href="https://myaccount.google.com/yourdata/assistant" target="_blank">Your data in Google Assistant</a>” to learn more about how your data makes Google Assistant work for you.</p> </div> </div> </div> </section> <div class="spacer-module spacer-sm2"></div> <section class="glue-page _audio-recordings"> <div class="glue-grid fade-in fade-in-init"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div id="audio-recordings" class="product-expansion-panel " data-visible-items="0"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="panel-group-audio-recordings"> <div class="glue-mod-text-right cta-toggle-all"> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed collapse-label"> Collapse all </span> <svg class="glue-icon" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-all"></use> </svg> </button> </div> <div id="assistant-data" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-1"> <h3 class="glue-expansion-panel__button-header" aria-label="How does Google Assistant use my data?" >How does Google Assistant use my data?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-1" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Assistant uses your queries and info from your linked devices and services to understand and respond to you, including to personalise your experience. Examples of info from your linked devices and services include location, contacts, device names, tasks, events, alarms, installed apps and playlists. <br/><br/> Your data is also used to develop and improve Google products and services and machine learning technologies (including technologies that help reduce unintended activations), as explained in Google's Privacy Policy. To help assess quality and improve Assistant, human reviewers (which include third parties) read, annotate and process the text of your Assistant queries and related info. We take steps to protect your privacy as part of this process. This includes disassociating your queries from your Google Account before reviewers see or annotate them. <br/><br/> <a href="https://support.google.com/assistant/answer/11091015">Learn more about how Google Assistant works with your data.</a> Visit Google's <a href="https://policies.google.com/privacy">Privacy Policy</a> to learn more about how Google protects and uses your data.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-save-audio" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-2"> <h3 class="glue-expansion-panel__button-header" aria-label="Does Google Assistant save my audio recordings?" >Does Google Assistant save my audio recordings?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-2" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>By default, your audio recordings are not retained. You can choose to save your audio recordings by ticking 'Include audio recordings' under the <a href="https://myactivity.google.com/item?restrict=assist">Web & App Activity</a> setting.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-panel-text-privacy-2-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-3"> <h3 class="glue-expansion-panel__button-header" aria-label="What's the benefit of saving my audio recordings to my Google Account?" >What's the benefit of saving my audio recordings to my Google Account?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-3" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>If you'd like to help improve our audio-recognition technology for everyone, including technologies to help reduce unintended activations for everyone, you can choose to have your audio recordings securely retained and made available to our speech improvement systems. This helps products like Google Assistant improve their ability to understand language even better in the future. <a href="https://www.youtube.com/watch?v=oqmcvxzbRJs&feature=youtu.be">Learn more</a> about this process.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-panel-text-privacy-3-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-4"> <h3 class="glue-expansion-panel__button-header" aria-label="Is anyone other than me able to listen to my saved audio recordings?" >Is anyone other than me able to listen to my saved audio recordings?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-4" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>If you decide to save your audio recordings, portions of them may be reviewed to help us improve our audio recognition technologies, including technologies to help reduce unintended activations for everyone.<br/><br/> For example, audio recordings can be used for Google’s audio review process. During this process, a sample of machine-selected audio snippets is disassociated from their Google Accounts. Then trained reviewers (which include third parties) can analyse the audio to annotate the recording and verify if the words said were accurately understood by Google's audio recognition technologies. This helps a product like Google Assistant improve its ability to understand language even better in the future.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-panel-text-privacy-4" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-5"> <h3 class="glue-expansion-panel__button-header" aria-label="Can the Government access my audio recordings?" >Can the Government access my audio recordings?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-5" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Government agencies can issue legal processes to Google requesting user data. We carefully review each request in accordance with applicable laws. If a request is overly broad, we may narrow it, or object to producing the requested data. In our Transparency Report, we share the number and types of requests that we receive. <a href="https://policies.google.com/terms/information-requests" aria-label="Learn more about government access to your data">Learn more</a></p> </div> </div> </div> </div> </div> </div> <div id="assistant-panel-text-privacy-5" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-audio-recordings-6"> <h3 class="glue-expansion-panel__button-header" aria-label="Do you sell my audio recordings or other personal information?" >Do you sell my audio recordings or other personal information?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-audio-recordings-6" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Google never sells your audio recordings or other personal information.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="call-to-actions glue-page glue-mod-text-center"> <a class="glue-button glue-button--low-emphasis glue-button-- " href="https://support.google.com/assistant/answer/11090019" aria-label="Learn more about how Google Assistant protects your privacy." data-id-element="/assistant/.4985287880736768.a"> Learn more about how Google Assistant protects your privacy. </a> </section> <div class="spacer-module spacer-sm7"></div> <section class="glue-page fade-in fade-in-init _assistant-easy-privacy-controls"> <div id="assistant-easy-privacy-controls" class="glue-grid two-columns-video-and-text"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-5 video-content glue-mod-order-2-md"> <video disableRemotePlayback autoplay muted loop playsinline> <source src="https://kstatic.googleusercontent.com/files/bf8d52d781c7f8cfafd4233ffc1a832e78e2eb512f9b01a117337768173d8c5dcd9edaeee308585adc573eb0c5aad069c176f6fa2c66895d77462dfb0fa5d060" type="video/mp4"> </video> </div> <div class="glue-grid__col glue-grid__col--span-5"> <div class="center-content"> <h2 class="glue-headline glue-headline--headline-2 title">Easy-to-use privacy controls</h2> <p class="glue-headline glue-headline--headline-5 glue-mod-text-left text" aria-label="To control which interactions are stored, just say something like 'Hey Google, delete what I said this week', and Google Assistant will delete those interactions in 'My Activity'." >To control which interactions are stored, just say something like 'Hey Google, delete what I said this week', and Google Assistant will delete those interactions in 'My Activity'.</p> </div> </div> </div> </section> <div class="spacer-module spacer-sm2"></div> <section class="glue-page _assistant-expansion-panel-easy"> <div class="glue-grid fade-in fade-in-init"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div id="assistant-expansion-panel-easy" class="product-expansion-panel " data-visible-items="0"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="panel-group-assistant-expansion-panel-easy"> <div class="glue-mod-text-right cta-toggle-all"> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed collapse-label"> Collapse all </span> <svg class="glue-icon" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-all"></use> </svg> </button> </div> <div id="assistant-where-can-I-find-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-expansion-panel-easy-1"> <h3 class="glue-expansion-panel__button-header" aria-label="Where can I find my privacy controls?" >Where can I find my privacy controls?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-expansion-panel-easy-1" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Just ask Google Assistant questions like, 'Where can I change my privacy settings?' to get answers to the most common privacy and security questions. Or you can always visit '<a href="https://myaccount.google.com/yourdata/assistant">Your data in the Assistant</a>' directly to access your privacy controls.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-panel-text-easy-2-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-expansion-panel-easy-2"> <h3 class="glue-expansion-panel__button-header" aria-label="You mentioned that I can delete my Assistant interactions in My Activity. How does that work?" >You mentioned that I can delete my Assistant interactions in My Activity. How does that work?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-expansion-panel-easy-2" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>You can review and delete your Assistant interactions from My Activity, or by saying 'Hey Google, delete what I said this week'. Visit your <a href="https://support.google.com/assistant/answer/9193492">Assistant settings</a> to access additional controls.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-panel-text-easy-3-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-expansion-panel-easy-3"> <h3 class="glue-expansion-panel__button-header" aria-label="Can I set up my data to auto-delete?" >Can I set up my data to auto-delete?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-expansion-panel-easy-3" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Yes, you can have your activity data auto-delete from <a href="https://myactivity.google.com/item?utm_source=privacy-advisor-assistant&restrict=assistant">My Activity</a>. Choose a time limit for how long you want your activity data to be saved – 3, 18 or 36 months – and any data older than that will be automatically deleted from My Activity on an ongoing basis.</p> </div> </div> </div> </div> </div> </div> <div id="How does Google Assistant use data to personalise my experience? with CTA" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-expansion-panel-easy-4"> <h3 class="glue-expansion-panel__button-header" aria-label="How does Google Assistant use data to personalise my experience?" >How does Google Assistant use data to personalise my experience?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-expansion-panel-easy-4" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid product-expansion-panel-two-column-texts glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="glue-grid__col glue-grid__col--span-5"> <p>Data from your Google Account can personalise your Google Assistant experience and make your Assistant more useful to you.</p> <p>There are certain questions that require your data for Google Assistant to help. For example, if you ask 'When is my mum’s birthday?' your Assistant needs to reference your contacts to know who 'mum' is, and look up her birthday. Or if you ask 'Do I need an umbrella tomorrow?' your Assistant uses your current location to give you the most relevant answer.</p> <p>Google Assistant also uses data to provide you with proactive suggestions. For example, your Assistant can notify you when there is traffic on your usual routes by using your location. </br></p> </div> <div class="glue-grid__col glue-grid__col--span-5"> <p>Google Assistant can improve your results using activity in your Google Account. For example, if you ask 'What should I make for dinner tonight?' your Assistant may use previous search history to provide personalised recipe recommendations.</p> <p>You can always visit '<a href="https://myaccount.google.com/yourdata/assistant">Your data in Google Assistant</a>' to view or delete your data, check your current settings and find out more about the controls available.</p> <p>Visit Google’s <a href="https://policies.google.com/privacy">Privacy Policy</a> to learn more about how Google protects and uses your data.</p> <p><a href="https://support.google.com/assistant/answer/11091015">Learn more about how Google Assistant works with your data.</a></p> </div> </div> </div> </div> </div> <div id="assistant-can-i-control" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-expansion-panel-easy-5"> <h3 class="glue-expansion-panel__button-header" aria-label="Can I control whether Google Assistant gives me personalised results?" >Can I control whether Google Assistant gives me personalised results?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-expansion-panel-easy-5" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Yes. Google Assistant makes it easy for multiple users to each have a personalised experience on a shared device. To receive personal results – like directions to work or personalised recipe recommendations – only when your Assistant recognises your voice, set up Voice Match by <a href="https://support.google.com/assistant/answer/9071681">following these steps</a>. Family Link users can also get personal results from Google Assistant by <a href="https://support.google.com/assistant/answer/9071584">following these steps</a>.</p> <p>On mobile and shared devices like speakers, you can <a href="https://support.google.com/googlenest/answer/7684543">control access to personal results</a> by changing your settings. And on mobile, you can <a href="https://support.google.com/assistant/answer/9134021">control</a> how personal results appear on your lock screen.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <div class="spacer-module spacer-sm7"></div> <div class="modules-container " data-id-element="/assistant/.guest-mode-section"> <section class="glue-page fade-in fade-in-init _guest-mode-section"> <div id="guest-mode-section" class="glue-grid two-columns-video-and-text"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-5 video-content glue-mod-order-2-md"> <video disableRemotePlayback autoplay muted loop playsinline> <source src="https://kstatic.googleusercontent.com/files/fd78398280705c3c00cfbd035a936b60a8ec45f991f822827bfd4e27b58fbc7220227e5166a37c404ae26ce4761df0ca9d308cd12de89e985ea38f4141aa5c5a" type="video/mp4"> </video> </div> <div class="glue-grid__col glue-grid__col--span-5"> <div class="center-content"> <h2 class="glue-headline glue-headline--headline-2 title">Hey Google, tell me about Guest Mode</h2> <p class="glue-headline glue-headline--headline-5 glue-mod-text-left text" aria-label="With Google Assistant’s Guest Mode, you now have even more control over your Assistant activity on your home devices. By saying 'Hey Google, turn on Guest Mode', you can turn on Guest Mode whenever you don’t want Assistant interactions to be saved to your Google Account or used to personalise your experience. You can leave Guest Mode at any time to return to a personalised experience. Just say, 'Hey Google, turn off Guest Mode'. Guest Mode is now available on Google speakers and smart displays in all supported languages." >With Google Assistant’s Guest Mode, you now have even more control over your Assistant activity on your home devices. By saying 'Hey Google, turn on Guest Mode', you can turn on Guest Mode whenever you don’t want Assistant interactions to be saved to your Google Account or used to personalise your experience. You can leave Guest Mode at any time to return to a personalised experience. Just say, 'Hey Google, turn off Guest Mode'. Guest Mode is now available on Google speakers and smart displays in all supported languages.</p> </div> </div> </div> </section> <div class="spacer-module spacer-sm2"></div> <section class="glue-page _guest-mode-expansion-panels"> <div class="glue-grid fade-in fade-in-init"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div id="guest-mode-expansion-panels" class="product-expansion-panel " data-visible-items="0"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="panel-group-guest-mode-expansion-panels"> <div class="glue-mod-text-right cta-toggle-all"> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed collapse-label"> Collapse all </span> <svg class="glue-icon" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-all"></use> </svg> </button> </div> <div id="how-do-i-turn-on-guest-mode-new-assistant-copy" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-1"> <h3 class="glue-expansion-panel__button-header" aria-label="How do I turn on Guest Mode? And will it remain in this mode until I choose to turn it off?" >How do I turn on Guest Mode? And will it remain in this mode until I choose to turn it off?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-1" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>To turn on Guest Mode, just say, 'Hey Google, turn on Guest Mode' to your speaker or smart display. To return to your personalised Assistant experience, just say, 'Hey Google, turn off Guest Mode'. Your device will remain in Guest Mode until you or someone else leaves the mode.</p> </div> </div> </div> </div> </div> </div> <div id="how-will-i-know-if-my-device" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-2"> <h3 class="glue-expansion-panel__button-header" aria-label="How will I know if my device is in Guest Mode?" >How will I know if my device is in Guest Mode?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-2" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>When you're in Guest Mode, your device will play a special chime. On displays, you'll also see a guest icon on the screen. And if you’re not sure, you can always ask. Just say, 'Hey Google, is Guest Mode on?'</p> </div> </div> </div> </div> </div> </div> <div id="can-anyone-turn-guest-mode-on" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-3"> <h3 class="glue-expansion-panel__button-header" aria-label="Can anyone turn Guest Mode on or off on my device?" >Can anyone turn Guest Mode on or off on my device?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-3" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Yes. Anyone interacting with your device can turn Guest Mode on and off.</p> </div> </div> </div> </div> </div> </div> <div id="what-about-kids" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-4"> <h3 class="glue-expansion-panel__button-header" aria-label="What about children? Will they be able to turn Guest Mode on and off?" >What about children? Will they be able to turn Guest Mode on and off?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-4" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Children that have an <a href="https://support.google.com/assistant/answer/9071584">account linked</a> to Google Assistant will not be able to turn on Guest Mode.</p> </div> </div> </div> </div> </div> </div> <div id="if-i-turn-on-guest-mode-on-one-device" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-5"> <h3 class="glue-expansion-panel__button-header" aria-label="If I turn on Guest Mode on one device, will it turn on for all of my devices?" >If I turn on Guest Mode on one device, will it turn on for all of my devices?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-5" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>No. Putting a device in Guest Mode does not turn it on for multiple devices.</p> </div> </div> </div> </div> </div> </div> <div id="what-new-features-work-while-im-in-guest-mode" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-6"> <h3 class="glue-expansion-panel__button-header" aria-label="What features work while I’m in Guest Mode? What doesn’t work?" >What features work while I’m in Guest Mode? What doesn’t work?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-6" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>In Guest Mode, you can still enjoy the convenience of your Assistant, like asking questions, controlling smart home devices, setting timers and playing music. However, personalised results will not be available until you leave Guest Mode. These include your calendar, shopping lists, saved contacts and more. At any time, you can say, 'Hey Google, turn off Guest Mode' to return to your personalised experience.</p> </div> </div> </div> </div> </div> </div> <div id="when-guest-mode-is-turned-on" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-7"> <h3 class="glue-expansion-panel__button-header" aria-label="When Guest Mode is turned on, can other apps still save my history?" >When Guest Mode is turned on, can other apps still save my history?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-7" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Your Assistant interactions, including all of your voice queries, won’t be saved to your Google Account. If you ask your Assistant to interact with another app or service, like your music provider or another Google product, that app or service may still retain your activity history within that app.</p> </div> </div> </div> </div> </div> </div> <div id="how-does-using-guest-mode-affect" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-8"> <h3 class="glue-expansion-panel__button-header" aria-label="How does using Guest Mode affect my future experience with Google Assistant? For example, will I see personalised recommendations based on my Guest Mode activity?" >How does using Guest Mode affect my future experience with Google Assistant? For example, will I see personalised recommendations based on my Guest Mode activity?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-8" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>While in Guest Mode, your Google Assistant activity history won’t be saved to your Google Account and won’t be used to personalise your Assistant experience. For example, if you look up recipes while in Guest Mode, those searches will not be used by Google to tailor recipe recommendations for you in the future. However, because other products may still save your activity if you interact with them while in Guest Mode, your YouTube and maps activity while in Guest Mode may still be used to recommend future videos and places to go.</p> </div> </div> </div> </div> </div> </div> <div id="if-i-ve-already-chosen-to-save-my-audio" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-guest-mode-expansion-panels-9"> <h3 class="glue-expansion-panel__button-header" aria-label="If I’ve already chosen to save my audio recordings with Assistant, will those recordings still be saved while in Guest Mode?" >If I’ve already chosen to save my audio recordings with Assistant, will those recordings still be saved while in Guest Mode?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-guest-mode-expansion-panels-9" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Even if your audio recordings and Assistant activity on the device are normally saved to your Google Account, this won't happen in Guest Mode.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <div class="spacer-module spacer-sm8"></div></div> <div class="modules-container " data-id-element="/assistant/.assistant-family-section"> <section class="glue-page fade-in fade-in-init _assistant-family-two-column"> <div id="assistant-family-two-column" class="glue-grid two-columns-video-and-text"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-5 video-content glue-mod-order-2-md"> <video disableRemotePlayback autoplay muted loop playsinline> <source src="https://kstatic.googleusercontent.com/files/65a60f5ccd61d3273dcd6a36c905aee374e2fa83c1c6ac9c68d6e87fd4363c343c5ac1f05d82ea8b6497f6ca320856d5a09aeeb8db207a3f8595f14da7d93105" type="video/mp4"> </video> </div> <div class="glue-grid__col glue-grid__col--span-5"> <div class="center-content"> <h2 class="glue-headline glue-headline--headline-2 title">Built for families</h2> <p class="glue-headline glue-headline--headline-5 glue-mod-text-left text" aria-label="Google Assistant offers a range of ways to keep your whole family entertained and on track. Tools like Family Link can help you manage how your family interacts with Assistant." >Google Assistant offers a range of ways to keep your whole family entertained and on track. Tools like <a href="https://families.google.com/familylink/">Family Link</a> can help you manage how your family interacts with Assistant.</p> </div> </div> </div> </section> <div class="spacer-module spacer-sm2"></div> <section class="glue-page _assistant-family-expansion-panel"> <div class="glue-grid fade-in fade-in-init"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div id="assistant-family-expansion-panel" class="product-expansion-panel " data-visible-items="0"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="panel-group-assistant-family-expansion-panel"> <div class="glue-mod-text-right cta-toggle-all"> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed collapse-label"> Collapse all </span> <svg class="glue-icon" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-all"></use> </svg> </button> </div> <div id="assistant-family-1" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-family-expansion-panel-1"> <h3 class="glue-expansion-panel__button-header" aria-label="How does Google Assistant provide family-friendly content?" >How does Google Assistant provide family-friendly content?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-family-expansion-panel-1" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Google Assistant provides a variety of activities, from stories, to games, to learning tools for children and families, including some content provided by third-party developers. These developers must qualify to publish content for families on Assistant by having an <a href="https://developer.android.com/google-play/guides/teacher-approved-apps">Expert approved app</a>, or entering into a partnership agreement with Google for their family-friendly Action. Any Actions intended for children provided by third-party developers must meet <a href="https://developers.google.com/assistant/console/policies/general-policies#actions_for_families">specific requirements</a> of our Actions for Families programme, in addition to our standard Action <a href="https://developers.google.com/assistant/console/policies/general-policies">policies</a>. We review these Actions for compliance with our policies and requirements before they are generally available in Google Assistant.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-family-2" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-family-expansion-panel-2"> <h3 class="glue-expansion-panel__button-header" aria-label="How can I manage what content my family members receive through Google Assistant?" >How can I manage what content my family members receive through Google Assistant?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-family-expansion-panel-2" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>You can set content controls for shared devices in your home, like smart displays, using the <a href="https://support.google.com/googlenest/answer/9141219">Digital Wellbeing</a> controls in the Google Home app. With these settings, you can manage downtime schedules, content filtering settings and limit certain activities, such as phone calls. You can also decide if these settings apply to guests and supervised accounts managed with <a href="https://families.google.com/familylink/">Family Link</a>, or all users of that device. <br> <br> You can set limits for individual children using the parental controls offered in <a href="https://support.google.com/families/answer/7101025">Family Link</a>. On shared devices, you can link your child’s account to the device using <a href="https://support.google.com/assistant/answer/9071584?ref_topic=7658509">Voice Match</a>, so that Assistant can recognise them. Once your child is enrolled, they can only access non-Google Actions with the 'For families' badge, and are prevented from taking certain actions, such as making purchases through Assistant. These limits apply on any Google Assistant devices where they are enrolled. For more information about how a Family Link account works with Google Home and Assistant, see the <a href="https://support.google.com/families/answer/7521263">Google for Families Help</a>.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-family-3" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-family-expansion-panel-3"> <h3 class="glue-expansion-panel__button-header" aria-label="How does Google Assistant protect children's personal information?" >How does Google Assistant protect children's personal information?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-family-expansion-panel-3" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Google does not share personal information, such as your child's name, email address, voice recordings or specific location, to Actions for Families providers. These providers also agree not to solicit personal information from users in their Google Assistant conversations. We take action if we find any actions violating these policies.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-family-6" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-family-expansion-panel-4"> <h3 class="glue-expansion-panel__button-header" aria-label="Does Google Assistant save audio recordings from children’s features?" >Does Google Assistant save audio recordings from children’s features?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-family-expansion-panel-4" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>We do not save audio recordings from interactions with children’s features like Actions for Families activities or YouTube Kids videos, unless we have consent to do so for a <a href="https://families.google.com/intl/en-GB/familylink/privacy/child-policy/">Google Account managed with Family Link</a> that has opted in to include audio recordings. For more details, see our <a href="https://assistant.google.com/intl/en_uk/privacy-notice-childrens-features/">Privacy Notice</a>.</p> </div> </div> </div> </div> </div> </div> <div id="assistant-family-5" class="glue-expansion-panel "> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-assistant-family-expansion-panel-5"> <h3 class="glue-expansion-panel__button-header" aria-label="Can I remove any data from my child's Google Assistant activities?" >Can I remove any data from my child's Google Assistant activities?</h3> <svg class="glue-icon glue-expansion-panel__button-arrow" role="presentation" aria-hidden="true"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#expand-more"></use> </svg> </div> <div id="panel-assistant-family-expansion-panel-5" class="glue-expansion-panel-content" data-glue-expansion-panel-initial="expanded" > <div> <div class="glue-grid glue-mod-spacer-3-bottom glue-mod-spacer-3-top"> <div class="product-expansion-panel-item-texts glue-grid__col glue-grid__col--span-7"> <div class="glue-grey-700"> <p>Yes. You can access, export and delete your child’s saved activity by signing into their account managed by Family Link. You can also manage your child’s activity settings through the Family Link app, or by visiting families.google.com and clicking on your child’s profile. For more details, go to <a href="https://support.google.com/families/answer/7103262?hl=en-GB&ref_topic=7336731">g.co/childaccounthelp</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <div class="spacer-module spacer-sm8"></div></div> <div id="google-assistant-banner" class="banners-with-cta glue-page glue-grid fade-in fade-in-init"> <div class="glue-grid__col glue-grid__col--span-2"></div> <div class="container glue-grid__col glue-grid__col--span-8 glue-grid__col--span-4-sm"> <div class="image-column"> <picture >  <source srcset="https://lh3.googleusercontent.com/bxoEZQmZll_scEDeVimm-5BIWVXz9CgRvQ5WfujTYY5oG4oFequAJ8rj-3fVhdQsUcnOH8ICphktv0MzWLaW2yoCOdSOkTlwSDbwLA=w420-e30, https://lh3.googleusercontent.com/bxoEZQmZll_scEDeVimm-5BIWVXz9CgRvQ5WfujTYY5oG4oFequAJ8rj-3fVhdQsUcnOH8ICphktv0MzWLaW2yoCOdSOkTlwSDbwLA=w840-e30 2x" loading="lazy" > <source srcset="https://lh3.googleusercontent.com/bxoEZQmZll_scEDeVimm-5BIWVXz9CgRvQ5WfujTYY5oG4oFequAJ8rj-3fVhdQsUcnOH8ICphktv0MzWLaW2yoCOdSOkTlwSDbwLA=w318-e30, https://lh3.googleusercontent.com/bxoEZQmZll_scEDeVimm-5BIWVXz9CgRvQ5WfujTYY5oG4oFequAJ8rj-3fVhdQsUcnOH8ICphktv0MzWLaW2yoCOdSOkTlwSDbwLA=w636-e30 2x" loading="lazy" >  <img src="https://lh3.googleusercontent.com/bxoEZQmZll_scEDeVimm-5BIWVXz9CgRvQ5WfujTYY5oG4oFequAJ8rj-3fVhdQsUcnOH8ICphktv0MzWLaW2yoCOdSOkTlwSDbwLA=w318-e30" class="" loading="lazy" alt="Google Assistant"> </picture> </div> <div class="text-column glue-grid__col--align-middle"> <div class="main-text glue-mod-text-center" aria-label="Learn moreabout Google Assistant." ><span>Learn more<br/>about Google Assistant.</span></div> <div class="glue-mod-text-center"> <a class="glue-button glue-button--medium-emphasis glue-button--icon-right button" href="https://assistant.google.com/" aria-label="Go to the Google Assistant website" data-id-element="/assistant/.6647124130004992.a"> Learn more <svg role="presentation" aria-hidden="true" class="glue-icon"> <use xlink:href="/static-2020/img/glue-icons.svg?cache=de92586#open-in-new"></use> </svg> </a> </div> </div> </div> </div> <div class="spacer-module spacer-sm8"></div> <div class="banners-with-cta-no-image fade-in fade-in-init"> <div id="assistant-explore-more" class="container glue-grid glue-page"> <div class="glue-grid__col glue-grid__col--span-2"></div> <div class="glue-grid__col glue-grid__col--span-8 glue-grid__col--align-middle glue-mod-spacer-7-top"> <div class="line-separator glue-bg-blue-600"></div> <div class="main-text glue-headline glue-headline--headline-2 glue-mod-text-center glue-mod-spacer-3-top"> <div class="orphan-joiner" aria-label="Learn how safety is built into every product we make." >Learn how safety is built into <br>every product we make.</div> </div> <div class="glue-mod-text-center glue-mod-spacer-4-top glue-grid__col--span-2-sm glue-mod-spacer-7-bottom"> <a class="glue-button glue-button--medium-emphasis main-cta" href="../products/" aria-label="Explore more Google products" data-id-element="/assistant/.5203942934577152.a"> Explore more products </a> </div> </div> <div class="glue-grid__col glue-grid__col--span-2"></div> </div> </div> <style> ._legal-disclaimer { background: linear-gradient(207deg, #f8f9fa 37.58%, #f8f9fa 56.8%); 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Protecting your Google Assistant privacy – Google Safety Centre