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viewBox="0 0 19 18" font-size="18" color="#292F36" style="position:relative;top:3px"><path fill="#292F36" d="M16.592 7.313a.563.563 0 0 1-1.125 0V4.17l-4.664 4.664a.563.563 0 0 1-.796-.795l4.664-4.665h-3.142a.563.563 0 1 1 0-1.125h4.5a.56.56 0 0 1 .563.563zM13.779 9a.563.563 0 0 0-.562.563v5.062h-9v-9h5.062a.562.562 0 1 0 0-1.125H4.217a1.125 1.125 0 0 0-1.125 1.125v9a1.125 1.125 0 0 0 1.125 1.125h9a1.125 1.125 0 0 0 1.125-1.125V9.563A.563.563 0 0 0 13.779 9"></path></svg></a></div></div></div><div class="sc-59180a97-7 eLVXlr"><span class="sc-59180a97-8 ipfHpN"><div class="sc-59180a97-9 hVQjtr">Rated</div><div data-aqa-id="merchant-details-rated-text" class="sc-59180a97-10 cZwmgF">Exceptional</div></span><p data-aqa-id="merchant-details-headline" class="sc-59180a97-11 cpCIwZ">Training Consultancy</p></div></div></div><div data-aqa-id="merchant-rating-card" class="MerchantRatingContainer-feefo-ui__sc-13grbzm-1 hOaIVQ"><div class="MerchantRatingContainerTab-feefo-ui__sc-13grbzm-2 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font-size="11"><path id="merchant-rating-star-filled-4-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-4-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 efOCjs"><div width="11" height="11" id="merchant-rating-star-filled-3" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-3-svg" font-size="11"><path id="merchant-rating-star-filled-3-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-3-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 efOCjs"><div width="11" height="11" id="merchant-rating-star-filled-2" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-2-svg" font-size="11"><path id="merchant-rating-star-filled-2-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-2-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-1-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 efOCjs"><div width="11" height="11" id="merchant-rating-star-filled-1" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-1-svg" font-size="11"><path id="merchant-rating-star-filled-1-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-1-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div><div data-aqa-id="merchant-rating-service-rating-value" id="merchant-rating-service-tab-rating-value" class="RatedAmount-feefo-ui__sc-13grbzm-9 cgvOZW">4.9</div><div id="merchant-rating-service-tab-total-rating" class="TotalRating-feefo-ui__sc-13grbzm-21 dWtQGc">/5</div></div></div></div><div tabindex="0" data-aqa-id="merchant-rating-product-tab" id="merchant-rating-product-tab" class="MerchantRatingContainerTabItem-feefo-ui__sc-13grbzm-3 hmMcRQ"><div id="merchant-rating-product-tab-content" class="StarContainer-feefo-ui__sc-13grbzm-12 lkfOBz"><div data-aqa-id="merchant-rating-product-service-label" id="merchant-rating-product-tab-label" class="RatingName-feefo-ui__sc-13grbzm-11 crMTnh">Product</div><div id="merchant-rating-service-tab-rating-container" class="RatingContainer-feefo-ui__sc-13grbzm-10 bydKwc"><div id="merchant-rating-service-tab-star-rating" class="StarRatingContainer-feefo-ui__sc-13grbzm-17 gLQbVT"><div id="merchant-rating-service-star-rating-outlined" class="OutlinedStarContainer-feefo-ui__sc-13grbzm-5 fbcLwi"><div data-aqa-id="star" id="merchant-rating-star-outlined-5-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-5" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-5-svg" font-size="18"><path id="merchant-rating-star-outlined-5-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-5-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-4-svg" font-size="18"><path id="merchant-rating-star-outlined-4-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-4-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-3-svg" font-size="18"><path id="merchant-rating-star-outlined-3-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-3-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-outlined-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-2" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-2-svg" font-size="18"><path id="merchant-rating-star-outlined-2-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-2-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-outlined-1-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-1" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-1-svg" font-size="18"><path id="merchant-rating-star-outlined-1-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-1-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div><div data-aqa-id="merchant-rating-service-star-filled" id="merchant-rating-service-star-rating-filled" class="FilledStarContainer-feefo-ui__sc-13grbzm-0 knmUnP"><div data-aqa-id="star" id="merchant-rating-star-filled-5-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-5" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-5-svg" font-size="11"><path id="merchant-rating-star-filled-5-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-5-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-4" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-4-svg" font-size="11"><path id="merchant-rating-star-filled-4-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-4-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-3" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-3-svg" font-size="11"><path id="merchant-rating-star-filled-3-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-3-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-2" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-2-svg" font-size="11"><path id="merchant-rating-star-filled-2-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-2-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-1-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-1" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-1-svg" font-size="11"><path id="merchant-rating-star-filled-1-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-1-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div><div data-aqa-id="merchant-rating-service-rating-value" id="merchant-rating-service-tab-rating-value" class="RatedAmount-feefo-ui__sc-13grbzm-9 cgvOZW">4.8</div><div id="merchant-rating-service-tab-total-rating" class="TotalRating-feefo-ui__sc-13grbzm-21 dWtQGc">/5</div></div></div></div></div><div class="MerchantRatingProgressContainer-feefo-ui__sc-13grbzm-4 btbQGi"><div class="StarRatingProgressContainer-feefo-ui__sc-13grbzm-18 xhqBB"><div class="StarRatingProgressBarContainer-feefo-ui__sc-13grbzm-19 dIsqlO"><span data-aqa-id="merchant-rating-service-5-star-progress" id="merchant-rating-service-5-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-5-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">5</p><div data-aqa-id="star" id="merchant-rating-service-5-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-5-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-5-grey-star-svg" font-size="18"><path id="merchant-rating-service-5-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-5-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-5-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-5-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-5-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-5-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="87.8048780487805" aria-valuenow="87.8048780487805" aria-valuemin="0" aria-label="87.8048780487805% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 dKziyd"></div></div></div></span></span><span data-aqa-id="merchant-rating-service-4-star-progress" id="merchant-rating-service-4-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-4-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">4</p><div data-aqa-id="star" id="merchant-rating-service-4-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-4-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-4-grey-star-svg" font-size="18"><path id="merchant-rating-service-4-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-4-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-4-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-4-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-4-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-4-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="9.75609756097561" aria-valuenow="9.75609756097561" aria-valuemin="0" aria-label="9.75609756097561% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 dxmHkv"></div></div></div></span></span><span data-aqa-id="merchant-rating-service-3-star-progress" id="merchant-rating-service-3-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-3-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">3</p><div data-aqa-id="star" id="merchant-rating-service-3-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-3-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-3-grey-star-svg" font-size="18"><path id="merchant-rating-service-3-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-3-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-3-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-3-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-3-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-3-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="2.4390243902439024" aria-valuenow="2.4390243902439024" aria-valuemin="0" aria-label="2.4390243902439024% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 hXeId"></div></div></div></span></span><span data-aqa-id="merchant-rating-service-2-star-progress" id="merchant-rating-service-2-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-2-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">2</p><div data-aqa-id="star" id="merchant-rating-service-2-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-2-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-2-grey-star-svg" font-size="18"><path id="merchant-rating-service-2-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-2-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-2-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-2-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-2-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-2-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="0" aria-valuenow="0" aria-valuemin="0" aria-label="0% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 fHjDQx"></div></div></div></span></span><span data-aqa-id="merchant-rating-service-1-star-progress" id="merchant-rating-service-1-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-1-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">1</p><div data-aqa-id="star" id="merchant-rating-service-1-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-1-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-1-grey-star-svg" font-size="18"><path id="merchant-rating-service-1-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-1-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-1-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-1-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-1-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-1-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="0" aria-valuenow="0" aria-valuemin="0" aria-label="0% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 fHjDQx"></div></div></div></span></span></div><div class="StarRatingsContainer-feefo-ui__sc-13grbzm-20 doRnXf"><p data-aqa-id="merchant-rating-service-five-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">72</p><p data-aqa-id="merchant-rating-service-four-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">8</p><p data-aqa-id="merchant-rating-service-three-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">2</p><p data-aqa-id="merchant-rating-service-two-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">0</p><p data-aqa-id="merchant-rating-service-one-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">0</p></div></div></div><span data-aqa-id="merchant-rating-service-total-count" class="PastYearRatingsContainer-feefo-ui__sc-13grbzm-7 bxrTFc"><p class="PastYearRatingsValueLabel-feefo-ui__sc-13grbzm-8 kbnwGF">82</p><p class="PastYearLabel-feefo-ui__sc-13grbzm-6 ihrAHj"> ratings over the past year</p></span></div></div></div></div><div flex_direction="row" class="sc-c0682874-1 gbOJiq"><div class="sc-c0682874-3 kWoVOG"><div class="sc-c0682874-4 hrVwEk"><div class="sc-e24e8278-0 cfjgVu"><div class="sc-e24e8278-4 bScikx"><div data-aqa-id="reviews-count" class="sc-e24e8278-1 hFBbfo">Displaying all 1,247 reviews</div><div class="sc-e24e8278-3 juNrps"><div data-aqa-id="reviews-button" class="sc-a304a5b3-0 iPjvSv"><button data-aqa-id="reviews-button-all" id="reviews-button-all" class="sc-a304a5b3-1 hitbNH">All reviews</button><button data-aqa-id="reviews-button-service" id="reviews-button-service" class="sc-a304a5b3-1 fmvmzi">Service reviews</button><button data-aqa-id="reviews-button-product" id="reviews-button-product" class="sc-a304a5b3-1 fmvmzi">Product reviews</button></div></div></div><div class="sc-e24e8278-4 bScikx"><div width="250" marginRight="0" marginBottom="0" role="combobox" aria-expanded="false" aria-haspopup="listbox" aria-labelledby="feefo-dropdown-Sort_by-label" class="DropdownContainer-feefo-ui__sc-o1biqr-3 jSwpMk sc-e24e8278-5 hjQmmv" id="feefo-dropdown-Sort_by-container"><button type="button" role="button" aria-label="open menu" aria-haspopup="true" data-toggle="true" data-testid="dropdown-toggle-btn" data-aqa-id="sort-by-dropdown-options" id="sort-by-dropdown-options" class="DropdownButton-feefo-ui__sc-o1biqr-4 bOYzxe"><div id="sort-by-dropdown-button-container" class="RowContainer-feefo-ui__sc-o1biqr-2 ilkmOg"><label for="feefo-dropdown-Sort_by-input" id="sort-by-dropdown-label" class="DropdownLabel-feefo-ui__sc-o1biqr-1 iPNjLp">Sort by</label><p id="sort-by-dropdown-summary" class="P-feefo-ui__sc-199zvs7-7 kVQVaA">Most Recent</p></div><div rotate="0" font-size="1.25rem" aria-hidden="true" color="#292F36" id="sort-by-dropdown-icon" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 pGpjN"><svg width="1em" height="1em" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img" id="sort-by-dropdown-icon" rotate="0" font-size="1.25rem" aria-hidden="true" color="#292F36"><path id="sort-by-dropdown-icon-path" d="M13.793 8H6.207a.5.5 0 0 0-.353.854l3.792 3.792a.5.5 0 0 0 .708 0l3.792-3.792A.5.5 0 0 0 13.793 8Z" fill="currentColor"></path></svg></div></button><ul data-aqa-id="sort-by-dropdown-menu" data-testid="dropdown-menu" role="listbox" aria-labelledby="feefo-dropdown-Sort_by-label" id="feefo-dropdown-Sort_by-menu" class="StyledDropdownMenuOptions-feefo-ui__sc-o1biqr-5 btWVCt"></ul></div><button id="filter-review-button" buttonTheme="primary" data-aqa-id="reviews-filter-button" class="StyledButton-feefo-ui__sc-1pft5ie-2 fqMUqh sc-e24e8278-6 dCELnP"><div id="filter-review-button-button-space" class="ButtonSpace-feefo-ui__sc-1pft5ie-4 erGLko"><span id="filter-review-button-text" class="Span-feefo-ui__sc-199zvs7-8 ButtonText-feefo-ui__sc-1pft5ie-3 kJliEC dnkVDx">Filter Reviews</span><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 15 18" class="ButtonIcon" aria-hidden="true" id="filter-review-button-icon"><path fill="#343330" d="M11.792 9c0 .138-.049.27-.135.368a.43.43 0 0 1-.324.153H4a.43.43 0 0 1-.324-.153A.56.56 0 0 1 3.542 9a.56.56 0 0 1 .134-.368A.43.43 0 0 1 4 8.479h7.333c.122 0 .239.055.324.153.086.097.135.23.135.368m1.833-3.646H1.708a.43.43 0 0 0-.324.152.56.56 0 0 0-.134.368c0 .139.048.271.134.369a.43.43 0 0 0 .324.152h11.917a.43.43 0 0 0 .324-.152.56.56 0 0 0 .134-.369.56.56 0 0 0-.134-.368.43.43 0 0 0-.324-.152m-4.583 6.25h-2.75a.43.43 0 0 0-.324.153.56.56 0 0 0-.135.369c0 .138.049.27.135.368a.43.43 0 0 0 .324.153h2.75a.43.43 0 0 0 .324-.153.56.56 0 0 0 .134-.368.56.56 0 0 0-.134-.369.43.43 0 0 0-.324-.152"></path></svg></div></button></div><div class="sc-e24e8278-7 kkVllp"></div></div><div class="sc-c0682874-8 cdtcOO"><div data-aqa-id="feedback-container" class="sc-3251946c-0 dRXJlU"><div class="sc-3251946c-1 eNBLKG"><div data-aqa-id="feedback-customer-details-container" class="sc-3251946c-2 fFEKVS"><div class="sc-9971eb42-7 ZBsxw"><div class="sc-9971eb42-8 bwJPW"><div data-aqa-id="avatar" class="MediaCustomerPhoto-feefo-ui__sc-1qwn52x-0 jHzHeR"><div height="18" width="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">3 days ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 05/11/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/673bea85e4b09e1d659eece1/customer-review-highly-engaging-course-that-forces-you-to-grow" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/673bea85e4b09e1d659eece1/customer-review-highly-engaging-course-that-forces-you-to-grow"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-star-service-attributes-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-0-svg" font-size="18"><path id="customer-star-service-attributes-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-0-path-2" 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id="customer-star-service-attributes-outlined-2-svg" font-size="18"><path id="customer-star-service-attributes-outlined-2-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-2-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-3-svg" font-size="18"><path id="customer-star-service-attributes-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Engaging and understanding of each of the course members scenarios and questions.</div></span></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-673ceee7e4b03277b13c77ca"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_673ceee7e4b03277b13c77ca_content" aria-expanded="false" id="Feedback_Accordion_Title_673ceee7e4b03277b13c77ca_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Line Management Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">Highly Recommend for anyone transitioning into management or already there. This course equips you with techniques & a skillset that you can take into</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" fill="#E3EBF5" 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height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-3-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-4-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/line-management-course-2-day?sku=LINE2&displayFeedbackType=PRODUCT&timeFrame=ALL" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-673ceee7e4b03277b13c77ca" class="sc-d23b41c-4 icOBjU">More reviews of this product (124)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/line2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-673ceee7e4b03277b13c77ca" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_673ceee7e4b03277b13c77ca_content" role="region" aria-labelledby="Feedback_Accordion_Title_673ceee7e4b03277b13c77ca_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Highly Recommend for anyone transitioning into management or already there. This course equips you with techniques & a skillset that you can take into any management role. Thank you</div></span></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-673bea85e4b09e1d659eece1" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-673bea85e4b09e1d659eece1-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" id="feedback-share-button-for-feedback-673bea85e4b09e1d659eece1" class="sc-3251946c-12 dITaOZ">Share<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-share-button-for-feedback-673bea85e4b09e1d659eece1-icon"><path stroke="#292F36" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7.158 11.258 5.692 3.317m-.008-9.15L7.158 8.742M17.5 4.167a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0M7.5 10a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0m10 5.833a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0"></path></svg></div></div></div></div></div><div data-aqa-id="feedback-container" class="sc-3251946c-0 dRXJlU"><div class="sc-3251946c-1 eNBLKG"><div data-aqa-id="feedback-customer-details-container" class="sc-3251946c-2 fFEKVS"><div class="sc-9971eb42-7 ZBsxw"><div class="sc-9971eb42-8 bwJPW"><div data-aqa-id="avatar" class="MediaCustomerPhoto-feefo-ui__sc-1qwn52x-0 jHzHeR">PI</div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Pierre</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">9 days ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 24/10/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/6732b133e4b0899b561a9e86/customer-review-nice" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/6732b133e4b0899b561a9e86/customer-review-nice"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-star-service-attributes-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 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data-aqa-id="star" id="customer-star-service-attributes-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-3-svg" font-size="18"><path id="customer-star-service-attributes-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What Pierre said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Interesting course.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">4 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello Pierre, Thank you so much for your five star review of our Two-Day Line Management course. We are pleased that you enjoyed the course and found it interesting. Thank you for taking the time to give us feedback - we really appreciate it. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 dMiOEB" data-aqa-id="accordion-feedback-accordion-title-67346fb3e4b05ac900ea71c9"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_67346fb3e4b05ac900ea71c9_content" aria-expanded="false" id="Feedback_Accordion_Title_67346fb3e4b05ac900ea71c9_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Line Management Course - 2 Day</div><div class="sc-9971eb42-6 bGmCeS"><div 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id="customer-comment-media-star-rating-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/line-management-course-2-day?sku=LINE2&displayFeedbackType=PRODUCT&timeFrame=ALL" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-67346fb3e4b05ac900ea71c9" class="sc-d23b41c-4 icOBjU">More reviews of this product (124)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 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ctyGXN"></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">4 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again, Pierre! Thank you once more for your five star review of our Two-Day Line Management course. Do remember we remain a resource for you if you have any questions or need any additional advice. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-6732b133e4b0899b561a9e86" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-6732b133e4b0899b561a9e86-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" id="feedback-share-button-for-feedback-6732b133e4b0899b561a9e86" class="sc-3251946c-12 dITaOZ">Share<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-share-button-for-feedback-6732b133e4b0899b561a9e86-icon"><path stroke="#292F36" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7.158 11.258 5.692 3.317m-.008-9.15L7.158 8.742M17.5 4.167a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0M7.5 10a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0m10 5.833a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0"></path></svg></div></div></div></div></div><div data-aqa-id="feedback-container" class="sc-3251946c-0 dRXJlU"><div class="sc-3251946c-1 eNBLKG"><div data-aqa-id="feedback-customer-details-container" class="sc-3251946c-2 fFEKVS"><div class="sc-9971eb42-7 ZBsxw"><div class="sc-9971eb42-8 bwJPW"><div data-aqa-id="avatar" class="MediaCustomerPhoto-feefo-ui__sc-1qwn52x-0 jHzHeR">GE</div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Georgina</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-location" class="sc-9971eb42-12 hfEIEf">London</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">29 days ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 08/10/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/6716f3aee4b0fce9a3ee8155/customer-review-spot-on" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/6716f3aee4b0fce9a3ee8155/customer-review-spot-on"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" 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6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What Georgina said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Fantastic session, tailored to individual needs, with practical tips for success!</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">28 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello Georgina, Thank you so much for your five star review of our One-Day Influencing Skills course. We are delighted that you enjoyed the course and felt it was tailored to your needs and gave you practical tools to use. We do believe that small changes make the biggest impact. Thank you for taking the time to give us feedback - we really appreciate it. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. We hope to welcome you to Impact Factory again. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 dMiOEB" data-aqa-id="accordion-feedback-accordion-title-6719eff9e4b042b74a05624e"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_6719eff9e4b042b74a05624e_content" aria-expanded="false" id="Feedback_Accordion_Title_6719eff9e4b042b74a05624e_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Influencing Skills Course - 1 Day</div><div class="sc-9971eb42-6 bGmCeS"><div 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0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/infl1" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-6719eff9e4b042b74a05624e" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_6719eff9e4b042b74a05624e_content" role="region" aria-labelledby="Feedback_Accordion_Title_6719eff9e4b042b74a05624e_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">28 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Thank you once more for your five star review of our One-Day Influencing Skills course. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-6716f3aee4b0fce9a3ee8155" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-6716f3aee4b0fce9a3ee8155-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>1</div><div tabindex="0" data-aqa-id="feedback-share-button" 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tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 30/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/6716f3aee4b0fce9a3ee81be/customer-review-" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/6716f3aee4b0fce9a3ee81be/customer-review-"><div data-aqa-id="star-rating" 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6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Good customer service. I first feared that the course could be cancelled, but actually it has not, and everything went well. Overall, excellent organisation and very pleasant training rooms.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">28 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello, Thank you so much for your five star review of our Communicate with Impact- Five-Day Communication course. We are so pleased that you received good customer service from our team and found the training rooms to be pleasant. It was a joy to welcome you each day throughout the week! Do remember we remain a resource for you if you have any questions or need any additional advice. We also run a free one-hour remote taster every month which you are welcome to attend. Please visit www.impactfactory.com and click on the Free Tasters tab to register. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-6718b351e4b042b749737764"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_6718b351e4b042b749737764_content" aria-expanded="false" id="Feedback_Accordion_Title_6718b351e4b042b749737764_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Communicate with Impact - Five Day Communication Course</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">Very good training with lots of interaction among participants. Very professional trainers.</div></span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" fill="#E3EBF5" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 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height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-4-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/communicate-with-impact-five-day-communication-course?sku=COMM5&displayFeedbackType=PRODUCT&timeFrame=ALL" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-6718b351e4b042b749737764" class="sc-d23b41c-4 icOBjU">More reviews of this product (3)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-6718b351e4b042b749737764" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_6718b351e4b042b749737764_content" role="region" aria-labelledby="Feedback_Accordion_Title_6718b351e4b042b749737764_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Very good training with lots of interaction among participants. Very professional trainers.</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">28 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our Communicate with Impact - Five-Day Communication course. We are thrilled that you were pleased with the content and interactivity of the course. Ottillie and James both thoroughly enjoyed their time with your group not only in the training room but during your evening on the town. Your final group presentation was wonderfully creative and it was delightful for our team to see you all gain so much from the experience. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-6716f3aee4b0fce9a3ee81be" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-6716f3aee4b0fce9a3ee81be-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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class="sc-9971eb42-10 iRguQW">Sarah</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 30/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/6716f3aee4b0fce9a3ee816d/customer-review-" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/6716f3aee4b0fce9a3ee816d/customer-review-"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-star-service-attributes-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg 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6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What Sarah said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Very attentive and speedy to response to questions and queries.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">25 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello Sarah, Thank you so much for your five star review of our Communicate with Impact- Five-Day Communication course. We are pleased to know that your questions and queries were attended to in a timely manner. We aim to provide exceptional customer service, so we're happy to hear this. We run a free one-hour remote taster every month which you are welcome to attend. Please visit www.impactfactory.com and click on the Free Tasters tab to register. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-6718b768e4b042b74981c2aa"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_6718b768e4b042b74981c2aa_content" aria-expanded="false" id="Feedback_Accordion_Title_6718b768e4b042b74981c2aa_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Communicate with Impact - Five Day Communication Course</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">I had an excellent week with Impact Factory which has really helped me to think about communication in a new way. I highly recommend the course and th</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" fill="#E3EBF5" d="m17.599 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id="more-reviews-of-the-product-id-6718b768e4b042b74981c2aa" class="sc-d23b41c-4 icOBjU">More reviews of this product (3)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-6718b768e4b042b74981c2aa" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_6718b768e4b042b74981c2aa_content" role="region" aria-labelledby="Feedback_Accordion_Title_6718b768e4b042b74981c2aa_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">I had an excellent week with Impact Factory which has really helped me to think about communication in a new way. I highly recommend the course and the investment to have a week away from the office t</div></span><span>...</span><br/><span data-aqa-id="customer-comment-read-more-button" style="margin-top:1.25rem"><div id="cusomter-comment-read-all" class="UnderlinedButtonStyle-feefo-ui__sc-1pft5ie-0 flEjGI">Read all<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" id="cusomter-comment-read-all-icon-right"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">25 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again, Sarah! Thank you once more for your five star review of our Communicate with Impact - Five-Day Communication course. We were delighted to have you with us for the week and it's fantastic to hear how the course has helped you think about communication in a new way. We understand it is a big commitment to spend 5 days with us, so we thank you and know that Ottillie and James both thoroughly enjoyed their time with your group. Your contributions in the final presentation were fantastic and it was delightful for our team to see you all gain so much from the experience. Do remember we remain a resource for you if you have any questions or need any additional advice. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-6716f3aee4b0fce9a3ee816d" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-6716f3aee4b0fce9a3ee816d-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 04/10/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/6716f3aee4b0fce9a3ee8148/customer-review-welcoming" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/6716f3aee4b0fce9a3ee8148/customer-review-welcoming"><div 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6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">The IF team are exceptionally welcoming and friendly, tailoring each session to the small group in front of them.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">29 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hi There, Thank you so much for your five star review of our One-Day Project Management course. We're happy to hear that our team were welcoming and friendly. We strive to always create a safe and warm environment for individuals attending, so w are pleased this was your experience. We run a free one-hour remote taster every month which you are welcome to attend. Please visit www.impactfactory.com and click on the Free Tasters tab to register. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-6718b73ee4b042b74981606b"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_6718b73ee4b042b74981606b_content" aria-expanded="false" id="Feedback_Accordion_Title_6718b73ee4b042b74981606b_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Project Management Course</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">Course was excellent. It focuses on the people-aspects of project management and leveraging your own skills, more than other courses, that look at how</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path 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viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-1-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-1-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-1-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-2" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" 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class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-4-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/project-management-course?sku=PMAN1&displayFeedbackType=PRODUCT&timeFrame=ALL" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-6718b73ee4b042b74981606b" class="sc-d23b41c-4 icOBjU">More reviews of this product (6)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-6718b73ee4b042b74981606b" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_6718b73ee4b042b74981606b_content" role="region" aria-labelledby="Feedback_Accordion_Title_6718b73ee4b042b74981606b_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Course was excellent. It focuses on the people-aspects of project management and leveraging your own skills, more than other courses, that look at how to use various project management tools to track </div></span><span>...</span><br/><span data-aqa-id="customer-comment-read-more-button" style="margin-top:1.25rem"><div id="cusomter-comment-read-all" class="UnderlinedButtonStyle-feefo-ui__sc-1pft5ie-0 flEjGI">Read all<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" id="cusomter-comment-read-all-icon-right"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">29 days ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our One-Day Project Management course. We are absolutely thrilled that you enjoyed the course and appreciated the people-focused elements of our work. Our methodology builds on people's strengths and works in small groups to ensure the content can be tailored to those attending on the day. It is fantastic to know that you left feeling better equipped to deal with challenges as they arrive, this is a wonderful compliment. We believe small changes can make the biggest impact and do remember we remain a resource for you if you have any questions or need any additional advice. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-6716f3aee4b0fce9a3ee8148" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-6716f3aee4b0fce9a3ee8148-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 19/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/67047d76e4b0700b7f7b4f8d/customer-review-highimpact-professional-and-friendly-environment" aria-label="feedback-url" 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id="customer-star-service-attributes-outlined-2-svg" font-size="18"><path id="customer-star-service-attributes-outlined-2-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-2-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-3-svg" font-size="18"><path id="customer-star-service-attributes-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">I have been positively surprised by the course, whose impact exceeded my expectations. The tutors were very professional and create a comfortable environment to discuss sensitive and key topics for a </div></span><span>...</span><br/><span data-aqa-id="customer-comment-read-more-button" style="margin-top:1.25rem"><div id="cusomter-comment-read-all" class="UnderlinedButtonStyle-feefo-ui__sc-1pft5ie-0 flEjGI">Read all<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" id="cusomter-comment-read-all-icon-right"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hi there, Thank you so much for your five star review of our Two-Day Line Management course. We're delighted that we could surprise you with our course and could exceed your expectations - what a wonderful compliment! It is of upmost importance for us to create a safe space to discuss the course content, so we are happy to hear that this was achieved and you enjoyed the course. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run a free one-hour remote taster every month which you are welcome to attend. Please visit www.impactfactory.com and click on the Free Tasters tab to register. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-670ec03ee4b04d9f56dd2623"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_670ec03ee4b04d9f56dd2623_content" aria-expanded="false" id="Feedback_Accordion_Title_670ec03ee4b04d9f56dd2623_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Line Management Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">A friendly but very professional environment, the course has provided me with many meaningful insight on line management to apply on my job.</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path 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3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/line-management-course-2-day?sku=LINE2&displayFeedbackType=PRODUCT&timeFrame=ALL" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-670ec03ee4b04d9f56dd2623" class="sc-d23b41c-4 icOBjU">More reviews of this product (124)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/line2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-670ec03ee4b04d9f56dd2623" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_670ec03ee4b04d9f56dd2623_content" role="region" aria-labelledby="Feedback_Accordion_Title_670ec03ee4b04d9f56dd2623_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">A friendly but very professional environment, the course has provided me with many meaningful insight on line management to apply on my job.</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our Two-Day Line Management course. We are absolutely thrilled that you were able to gain meaningful insight to apply to your job. We do believe that small changes make the biggest impact. Thank you for taking the time to give us feedback - we greatly appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-67047d76e4b0700b7f7b4f8d" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-67047d76e4b0700b7f7b4f8d-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 19/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/67047d76e4b0700b7f7b4f91/customer-review-great-course-which-helps-you-to-reflect-on-how-you-interact-with-your-team" aria-label="feedback-url" 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font-size="18"><path id="customer-star-service-attributes-outlined-0-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-0-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-1-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-1" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-1-svg" font-size="18"><path id="customer-star-service-attributes-outlined-1-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-1-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-2" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-2-svg" font-size="18"><path id="customer-star-service-attributes-outlined-2-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-2-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-3-svg" font-size="18"><path id="customer-star-service-attributes-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Very professional with a thorough follow-up after the end of the course.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello there, Thank you so much for your five star review of our Two-Day Line Management course. We're delighted to hear that the course was helpful in your reflection on how you interact with your team and that you appreciated the post-course follow up we offer. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run a free one-hour remote taster every month which you are welcome to attend. Please visit www.impactfactory.com and click on the Free Tasters tab to register. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-6707816fe4b04d9f537bf842"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_6707816fe4b04d9f537bf842_content" aria-expanded="false" id="Feedback_Accordion_Title_6707816fe4b04d9f537bf842_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Line Management Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">I learned a lot about how I interact with others and how to handle potentially difficult conversations.</div></span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 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class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-3-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-4-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/line-management-course-2-day?sku=LINE2&displayFeedbackType=PRODUCT&timeFrame=ALL" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-6707816fe4b04d9f537bf842" class="sc-d23b41c-4 icOBjU">More reviews of this product (124)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/line2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-6707816fe4b04d9f537bf842" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_6707816fe4b04d9f537bf842_content" role="region" aria-labelledby="Feedback_Accordion_Title_6707816fe4b04d9f537bf842_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">I learned a lot about how I interact with others and how to handle potentially difficult conversations.</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our Two-Day Line Management course. We are absolutely thrilled that you enjoyed the course and learned how to best use your strengths to interact with others and handle difficult conversations. This can be particularly tricky, so we are pleased that you left with some tools and tips to manage this moving forward. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-67047d76e4b0700b7f7b4f91" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-67047d76e4b0700b7f7b4f91-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" id="feedback-share-button-for-feedback-67047d76e4b0700b7f7b4f91" class="sc-3251946c-12 dITaOZ">Share<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-share-button-for-feedback-67047d76e4b0700b7f7b4f91-icon"><path stroke="#292F36" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7.158 11.258 5.692 3.317m-.008-9.15L7.158 8.742M17.5 4.167a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0M7.5 10a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0m10 5.833a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0"></path></svg></div></div></div></div></div><div data-aqa-id="feedback-container" class="sc-3251946c-0 dRXJlU"><div class="sc-3251946c-1 eNBLKG"><div data-aqa-id="feedback-customer-details-container" class="sc-3251946c-2 fFEKVS"><div class="sc-9971eb42-7 ZBsxw"><div class="sc-9971eb42-8 bwJPW"><div data-aqa-id="avatar" class="MediaCustomerPhoto-feefo-ui__sc-1qwn52x-0 jHzHeR">AN</div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Antonia</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-location" class="sc-9971eb42-12 hfEIEf">London</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 16/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d6944379936/customer-review-a-great-experience" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d6944379936/customer-review-a-great-experience"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" 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6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What Antonia said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Responsive and helpful.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Dear Antonia, Thank you so much for your five star review of our Two-Day Presentation Skills course. We're happy to hear that our home team were responsive and helpful, allowing you to have a great experience. Customer Service is something we pride ourselves on, so we are pleased to know you were well taken care of. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run a free one-hour remote taster every month which you are welcome to attend. Please visit www.impactfactory.com and click on the Free Tasters tab to register. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-67056052e4b04d9f52967793"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_67056052e4b04d9f52967793_content" aria-expanded="false" id="Feedback_Accordion_Title_67056052e4b04d9f52967793_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Presentation Skills Two Day Course</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">The trainers were really knowledgeable and supportive, creating a safe space for participants to improve their confidence. I learnt some useful tools</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" fill="#E3EBF5" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 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height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-4-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/presentation-skills-two-day-course?sku=PRSK2&displayFeedbackType=PRODUCT&timeFrame=ALL" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-67056052e4b04d9f52967793" class="sc-d23b41c-4 icOBjU">More reviews of this product (13)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-67056052e4b04d9f52967793" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_67056052e4b04d9f52967793_content" role="region" aria-labelledby="Feedback_Accordion_Title_67056052e4b04d9f52967793_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">The trainers were really knowledgeable and supportive, creating a safe space for participants to improve their confidence. I learnt some useful tools that I can apply immediately, and ideas to work o</div></span><span>...</span><br/><span data-aqa-id="customer-comment-read-more-button" style="margin-top:1.25rem"><div id="cusomter-comment-read-all" class="UnderlinedButtonStyle-feefo-ui__sc-1pft5ie-0 flEjGI">Read all<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" id="cusomter-comment-read-all-icon-right"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again, Antonia! Thank you once more for your five star review of our Two-Day Presentation Skills course. We are absolutely thrilled that you enjoyed the course and that the trainers created a safe space for you and your fellow trainees - this is of utmost importance for us. It's wonderful you were able to have immediate takeaways from the course; we do believe that small changes make the biggest impact. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66fb42f6e4b03d6944379936" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66fb42f6e4b03d6944379936-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" id="feedback-share-button-for-feedback-66fb42f6e4b03d6944379936" class="sc-3251946c-12 dITaOZ">Share<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-share-button-for-feedback-66fb42f6e4b03d6944379936-icon"><path stroke="#292F36" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7.158 11.258 5.692 3.317m-.008-9.15L7.158 8.742M17.5 4.167a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0M7.5 10a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0m10 5.833a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0"></path></svg></div></div></div></div></div><div data-aqa-id="feedback-container" class="sc-3251946c-0 dRXJlU"><div class="sc-3251946c-1 eNBLKG"><div data-aqa-id="feedback-customer-details-container" class="sc-3251946c-2 fFEKVS"><div class="sc-9971eb42-7 ZBsxw"><div class="sc-9971eb42-8 bwJPW"><div data-aqa-id="avatar" class="MediaCustomerPhoto-feefo-ui__sc-1qwn52x-0 jHzHeR">NA</div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Nadine</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-location" class="sc-9971eb42-12 hfEIEf">London</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 16/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d69443798fe/customer-review-exceptional-course-which-leads-you-to-realise-your-full-potential" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d69443798fe/customer-review-exceptional-course-which-leads-you-to-realise-your-full-potential"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div 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6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What Nadine said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Great, friendly and open with a touch of humor which is necessary.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hi Nadine, Thank you so much for your five star review of our Two-Day Presentation Skills course. We're ecstatic to hear that you found the course a mix of friendly, open and a touch of humour. We work to build on your strengths, so we're delighted to know that you feel lead to realise your full potential following the course! We run a free one-hour remote taster every month which you are welcome to attend. Please visit www.impactfactory.com and click on the Free Tasters tab to register. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66fe4cc3e4b0bb9d08c5225d"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66fe4cc3e4b0bb9d08c5225d_content" aria-expanded="false" id="Feedback_Accordion_Title_66fe4cc3e4b0bb9d08c5225d_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Presentation Skills Two Day Course</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">This is an incredible two day course, which has prepared me for my personal journey of public speaking. Highly recommended</div></span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" fill="#E3EBF5" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 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class="sc-d23b41c-4 icOBjU">More reviews of this product (13)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66fe4cc3e4b0bb9d08c5225d" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66fe4cc3e4b0bb9d08c5225d_content" role="region" aria-labelledby="Feedback_Accordion_Title_66fe4cc3e4b0bb9d08c5225d_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">This is an incredible two day course, which has prepared me for my personal journey of public speaking. Highly recommended</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again, Nadine! Thank you once more for your five star review of our Two-Day Presentation Skills course. We are absolutely thrilled that you enjoyed the course and feel prepared for any public speaking you may face on your personal journey. Do remember we remain a resource for you if you have any questions or need any additional advice. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66fb42f6e4b03d69443798fe" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66fb42f6e4b03d69443798fe-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" id="feedback-share-button-for-feedback-66fb42f6e4b03d69443798fe" class="sc-3251946c-12 dITaOZ">Share<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-share-button-for-feedback-66fb42f6e4b03d69443798fe-icon"><path stroke="#292F36" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7.158 11.258 5.692 3.317m-.008-9.15L7.158 8.742M17.5 4.167a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0M7.5 10a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0m10 5.833a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0"></path></svg></div></div></div></div></div></div><div class="sc-8e249707-0 jVqRpW"><ul class="PaginateContainer-feefo-ui__sc-1bopp9g-0 jPAsZs" role="navigation" aria-label="Pagination"><li class="previous disabled-buttons"><a class=" " href="https://www.feefo.com/en-GB/reviews/impact-factory?displayFeedbackType=BOTH&timeFrame=ALL&withMedia=false&page=0" tabindex="-1" role="button" aria-disabled="true" aria-label="Previous page" rel="prev"><div id="previous page" font-size="1.25rem" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 pGpjN"><svg width="1em" height="1em" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img" id="previous page" font-size="1.25rem"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.293 15.707a1 1 0 0 0 1.414-1.414L6.414 11H16a1 1 0 1 0 0-2H6.414l3.293-3.293a1 1 0 0 0-1.414-1.414l-5 5a1 1 0 0 0 0 1.414l5 5Z" fill="currentColor"></path></svg></div></a></li><li class="active"><a rel="canonical" href="https://www.feefo.com/en-GB/reviews/impact-factory?displayFeedbackType=BOTH&timeFrame=ALL&withMedia=false&page=1" tabindex="-1" aria-label="Page 1 is your current page" aria-current="page">1</a></li><li><a rel="next" href="https://www.feefo.com/en-GB/reviews/impact-factory?displayFeedbackType=BOTH&timeFrame=ALL&withMedia=false&page=2" tabindex="0" aria-label="Page 2">2</a></li><li class="break"><a role="button" tabindex="0" aria-label="Jump forward">...</a></li><li><a href="https://www.feefo.com/en-GB/reviews/impact-factory?displayFeedbackType=BOTH&timeFrame=ALL&withMedia=false&page=125" tabindex="0" aria-label="Page 125">125</a></li><li class="next"><a class="" href="https://www.feefo.com/en-GB/reviews/impact-factory?displayFeedbackType=BOTH&timeFrame=ALL&withMedia=false&page=2" tabindex="0" role="button" aria-disabled="false" aria-label="Next page" rel="next"><div id="next page" font-size="1.25rem" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 pGpjN"><svg width="1em" height="1em" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img" id="next page" font-size="1.25rem"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.707 4.293a1 1 0 1 0-1.414 1.414L13.586 9H4a1 1 0 1 0 0 2h9.586l-3.293 3.293a1 1 0 1 0 1.414 1.414l5-5a1 1 0 0 0 0-1.414l-5-5Z" fill="currentColor"></path></svg></div></a></li></ul></div></div><div data-aqa-id="merchant-image-gallery" class="sc-c0682874-5 islkiZ"><div class="sc-9476520e-0 jAEFdD"><div class="sc-9476520e-1 fqJAsZ"><span data-aqa-id="review-invite-link" class="sc-9476520e-2 eIaxsW"><div gradientBorderGap="4" class="StyledLinkTextContainer-feefo-ui__sc-a2xigi-1 eiOCzP"><a target="_blank" href="https://www.feefo.com/uk/business/for-reviewers/leave-review" title="leave review page - en-GB" aria-label="leave review page - en-GB" font-size="16" fontColour="#292F36" id="review-invite-link" class="StyledLinkText-feefo-ui__sc-a2xigi-0 jgeAlx">Not received a review invite?<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 19 18" font-size="18" color="#292F36" style="position:relative;top:2px"><path fill="#292F36" d="M16.592 7.313a.563.563 0 0 1-1.125 0V4.17l-4.664 4.664a.563.563 0 0 1-.796-.795l4.664-4.665h-3.142a.563.563 0 1 1 0-1.125h4.5a.56.56 0 0 1 .563.563zM13.779 9a.563.563 0 0 0-.562.563v5.062h-9v-9h5.062a.562.562 0 1 0 0-1.125H4.217a1.125 1.125 0 0 0-1.125 1.125v9a1.125 1.125 0 0 0 1.125 1.125h9a1.125 1.125 0 0 0 1.125-1.125V9.563A.563.563 0 0 0 13.779 9"></path></svg></a></div></span></div></div><div data-aqa-id="merchant-profile-card" class="sc-8420f12c-0 hXNqCX"><div data-aqa-id="merchant-profile-title" class="sc-8420f12c-1 evgAQp">About Impact Factory</div><div style="-webkit-line-clamp:3" data-aqa-id="merchant-profile-description" class="sc-8420f12c-2 jZIIGu"><div class="sc-1edd9af3-0 hRXwrD">Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. Our mission is to build a more collaborative and fairer world where people understand better each other and work together with a shared vision. Since 1991, we have created Professional Personal Development, a proven experiential training method, that puts the person at the heart of learning. Our trainers undergo a rigorous 2 year internal training programme to deliver engaging, exhilarating, relevant courses. 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Our platform only reaches out to verified buyers, so you can be sure you鈥檙e reading reviews from real customers.</div></div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-2bff46cf-2 ibljVE" data-aqa-id="accordion-who-can-leave-a-feefo-review?"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Who_can_leave_a_Feefo_review?_content" aria-expanded="false" id="Who_can_leave_a_Feefo_review?_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-2bff46cf-3 dqOuZt">Who can leave a Feefo review?</div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Who_can_leave_a_Feefo_review?_content" role="region" aria-labelledby="Who_can_leave_a_Feefo_review?_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR">Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.</div></div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-2bff46cf-2 ibljVE" data-aqa-id="accordion-how-do-we-verify-reviews?"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="How_do_we_verify_reviews?_content" aria-expanded="false" id="How_do_we_verify_reviews?_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-2bff46cf-3 dqOuZt">How do we verify reviews?</div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="How_do_we_verify_reviews?_content" role="region" aria-labelledby="How_do_we_verify_reviews?_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR">We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.</div></div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-2bff46cf-2 ibljVE" data-aqa-id="accordion-how-do-we-deal-with-fake-reviews?"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="How_do_we_deal_with_fake_reviews?_content" aria-expanded="false" id="How_do_we_deal_with_fake_reviews?_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-2bff46cf-3 dqOuZt">How do we deal with fake reviews?</div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="How_do_we_deal_with_fake_reviews?_content" role="region" aria-labelledby="How_do_we_deal_with_fake_reviews?_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR">We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.</div></div></div><div data-aqa-id="why-trust-feefo-learn-more" class="sc-2bff46cf-4 gGLmMo"><div gradientBorderGap="4" class="StyledLinkTextContainer-feefo-ui__sc-a2xigi-1 eiOCzP"><a target="_blank" href="https://www.feefo.com/uk/business/resources/business-insights/what-makes-a-review-verified-and-why-it-matters" title="What makes a review verified? And why it matters" aria-label="What makes a review verified? And why it matters" font-size="16" fontColour="#292F36" id="learn-more" class="StyledLinkText-feefo-ui__sc-a2xigi-0 jgeAlx">Learn more about Feefo<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 19 18" font-size="18" color="#292F36" style="position:relative;top:3px"><path fill="#292F36" d="M16.592 7.313a.563.563 0 0 1-1.125 0V4.17l-4.664 4.664a.563.563 0 0 1-.796-.795l4.664-4.665h-3.142a.563.563 0 1 1 0-1.125h4.5a.56.56 0 0 1 .563.563zM13.779 9a.563.563 0 0 0-.562.563v5.062h-9v-9h5.062a.562.562 0 1 0 0-1.125H4.217a1.125 1.125 0 0 0-1.125 1.125v9a1.125 1.125 0 0 0 1.125 1.125h9a1.125 1.125 0 0 0 1.125-1.125V9.563A.563.563 0 0 0 13.779 9"></path></svg></a></div></div></div></div></div></div><div data-aqa-id="about-merchant-bottom-container" class="sc-58931e74-0 chFbzO"><div data-aqa-id="about-merchant-name" class="sc-58931e74-1 jYNByD">About Impact Factory</div><div data-aqa-id="about-merchant-description" class="sc-58931e74-2 gvFqae"><div class="sc-1edd9af3-0 hRXwrD">Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. 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