Government Workflow Automation | Process Automation

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fetchpriority="low" loading="lazy" /> <div> <span>About CivicPlus</span> <p>The Modern Civic Experience Platform</p> </div> </a> <a href="https://www.civicplus.com/careers/" title="Careers" target="" role="menuitem" class="submenu-link"> <img width="48" height="48" src="https://www.civicplus.com/wp-content/uploads/2023/06/2-5.svg" class="attachment-menu-icon size-menu-icon" alt="" decoding="async" fetchpriority="low" loading="lazy" /> <div> <span>Careers</span> <p>Don’t just land a job. Love your job.</p> </div> </a> <a href="https://www.civicplus.com/contact-us/" title="Contact Us" target="" role="menuitem" class="submenu-link"> <img width="48" height="48" src="https://www.civicplus.com/wp-content/uploads/2023/06/3-4.svg" class="attachment-menu-icon size-menu-icon" alt="" decoding="async" fetchpriority="low" loading="lazy" /> <div> <span>Contact Us</span> <p>Reach out our sales, and support teams</p> </div> </a> <a href="https://www.civicplus.com/news/" title="News & Press" target="" role="menuitem" class="submenu-link"> <img width="48" height="48" src="https://www.civicplus.com/wp-content/uploads/2023/06/5-4.svg" class="attachment-menu-icon size-menu-icon" alt="" decoding="async" fetchpriority="low" loading="lazy" /> <div> <span>News & Press</span> <p>Learn how we’re powering and empowering governments</p> </div> </a> <a href="https://www.civicplus.com/security/" title="Security " target="" role="menuitem" class="submenu-link"> <img width="48" height="48" 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</div> </div> </div> </div> </header> <main id="main" class="main"> <section id="hero" class="hero-section " style="background-image: url(https://www.civicplus.com/wp-content/uploads/2023/08/Process-Banner.jpg)"> <div class="container"> <div class="content"> <h1>Simplify Manual and Recurring Tasks with Process Automation and Digital Services</h1> <p>Build custom forms, automate government process workflows, and digitize to offer resident services online.</p> <div class="buttons-row"> <a href="https://www.civicplus.com/demo/?product=government-process-automation" class="btn-red" title="Tour our government automation software" >Tour our government automation software</a> </div> </div> </div> </section> <section id="questions" class="questions-section"> <div class="container"> <span class="tag"></span> <h2>Overcome the Burden of Paper-Based Forms and Processes</h2> <div class="content"> <div class="left"> <div class="question-box"> <p>Do you provide residents with the ability to request and pay for services online?</p> </div> <div class="question-box"> <p>Do your forms and workflows integrate seamlessly with your website?</p> </div> </div> <div class="center"> <img width="1062" height="1226" src="https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services.webp" class="attachment-full size-full" alt="A man wearing glasses looking at his phone" decoding="async" fetchpriority="low" srcset="https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services.webp 1062w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-260x300.webp 260w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-887x1024.webp 887w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-768x887.webp 768w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-16x18.webp 16w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-52x60.webp 52w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-166x192.webp 166w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-217x250.webp 217w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-186x215.webp 186w, https://www.civicplus.com/wp-content/uploads/2023/07/Process-Automation-Digital-Services-42x48.webp 42w" sizes="(max-width: 1062px) 100vw, 1062px" loading="lazy" /> </div> <div class="right"> <div class="question-box"> <p>Does your internal staff have the tools for automated processes and approvals?</p> </div> <div class="question-box"> <p>Are you able to consistently deliver positive and frictionless resident experiences at every touchpoint?</p> </div> </div> </div> </div> </section> <section id="tour-1" class="tour-section" data-title="Tour "> <div class="container"> <div class="content"> <img width="1024" height="512" src="https://www.civicplus.com/wp-content/uploads/2023/05/Blog-What-is-a-Spoof-Call-e1691083836863.webp" class="attachment-large size-large" alt="A woman looking at her phone with a confused expression" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/05/Blog-What-is-a-Spoof-Call-e1691083836863.webp 1024w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-What-is-a-Spoof-Call-e1691083836863-300x150.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-What-is-a-Spoof-Call-e1691083836863-768x384.webp 768w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-What-is-a-Spoof-Call-e1691083836863-36x18.webp 36w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-What-is-a-Spoof-Call-e1691083836863-60x30.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-What-is-a-Spoof-Call-e1691083836863-350x175.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-What-is-a-Spoof-Call-e1691083836863-48x24.webp 48w" sizes="(max-width: 1024px) 100vw, 1024px" fetchpriority="low" loading="lazy" /> <div class="info-box"> <p>Our CivicPlus® Process Automation and Digital Services solution provides local governments with a tool that seamlessly automates internal processes and serves residents online, easily scaling with your administration’s needs.</p> <a href="https://www.civicplus.com/fact-sheets/do/serve-your-residents-online-not-in-line/" class="btn-red" title="Download the Overview" >Download the Overview</a> </div> </div> </div> </section> <section id="benefits" class="cards-section js-cards-section" data-title="Benefits"> <div class="container"> <h2>Reap the Benefits of Automation Apps in Government</h2> <div class="cards-row splide js-cards-slider" role="group" aria-label="Reap the Benefits of Automation Apps in Government"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="card"> <img width="941" height="801" src="https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman.webp" class="attachment-full size-full" alt="A woman at her work desk smiling" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman.webp 941w, https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman-300x255.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman-768x654.webp 768w, https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman-21x18.webp 21w, https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman-60x51.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman-226x192.webp 226w, https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman-294x250.webp 294w, https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman-253x215.webp 253w, https://www.civicplus.com/wp-content/uploads/2023/08/A-powerful-woman-48x41.webp 48w" sizes="(max-width: 941px) 100vw, 941px" fetchpriority="low" loading="lazy" /> <div class="bottom"> <h3 class="title">24/7/364 Government Digital Services</h3> <p> Seamlessly automate internal processes, easily scaling with your organization’s needs, for around-the-clock digital resident self-service availability. </p> </div> </div> </li> <li class="splide__slide"> <div class="card"> <img width="1920" height="1080" src="https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster.webp" class="attachment-full size-full" alt="Woman at home working on her laptop" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster.webp 1920w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster-300x169.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster-1024x576.webp 1024w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster-768x432.webp 768w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster-1536x864.webp 1536w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster-32x18.webp 32w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster-60x34.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/05/Blog-Ready-Importance-of-Internal-Communications-in-a-Disaster-350x197.webp 350w" sizes="(max-width: 1920px) 100vw, 1920px" fetchpriority="low" loading="lazy" /> <div class="bottom"> <h3 class="title">Frictionless Digital Government Experience</h3> <p> Meet your residents any time, where they are, allowing them to service themselves or receive assistance online, fostering positive civic experiences. </p> </div> </div> </li> <li class="splide__slide"> <div class="card"> <img width="718" height="500" src="https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits.webp" class="attachment-full size-full" alt="Woman at work holding a tablet in one hand, and writing on a notepad" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits.webp 718w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits-300x209.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits-26x18.webp 26w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits-60x42.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits-276x192.webp 276w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits-350x244.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits-309x215.webp 309w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-next-request-benefits-48x33.webp 48w" sizes="(max-width: 718px) 100vw, 718px" fetchpriority="low" loading="lazy" /> <div class="bottom"> <h3 class="title">Time-Saving Administrative Efficiency</h3> <p> Automate routine tasks and processes to streamline your government workflows and free up more time to govern, serve, and operate your administration. </p> </div> </div> </li> </ul> </div> </div> </div> </section> <section id="cards-icon-3" class="cards-icon-section js-cards-icon-section"> <div class="container"> <span class="tag"></span> <h2>Features that Meet the Modern Expectations of Your Residents and Staff</h2> <div class="content"> </div> <div class="cards-row js-cards-row"> <div class="card active product-0 js-card"> <img width="64" height="65" src="https://www.civicplus.com/wp-content/uploads/2023/08/37.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">Form Template Library</h3> <div class="description"> <p>Leverage over 150 common form templates pre-built and ready to implement, customize, and deploy instantly.</p> </div> </div> <div class="card active product-1 js-card"> <img width="65" height="65" src="https://www.civicplus.com/wp-content/uploads/2023/08/38.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">Accessible Online Forms</h3> <div class="description"> <p>Create accessible and compliant PDFs and move to digital forms to better serve all your residents.</p> </div> </div> <div class="card active product-2 js-card"> <img width="65" height="65" src="https://www.civicplus.com/wp-content/uploads/2023/08/39.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">Digitized Interdepartmental Approvals and Collaboration</h3> <div class="description"> <p>Collaborate across departments using our Approvals Dashboard to manage form submissions.</p> </div> </div> <div class="card active product-3 js-card"> <img width="64" height="65" src="https://www.civicplus.com/wp-content/uploads/2023/08/40.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">Government Workflow Automation</h3> <div class="description"> <p>Streamline data sharing across departments by using our government automation software to create custom workflows.</p> </div> </div> <div class="card active product-4 js-card"> <img width="65" height="65" src="https://www.civicplus.com/wp-content/uploads/2023/08/41.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">Out-of-Box API Integrations</h3> <div class="description"> <p>Use our development tool and out-of-the-box API integrations to connect all your software systems. </p> </div> </div> <div class="card active product-5 js-card"> <img width="65" height="65" src="https://www.civicplus.com/wp-content/uploads/2023/08/42.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">Technical Consulting and Digital Services</h3> <div class="description"> <p>Receive local government digital transformation consultation from a CivicPlus technical expert.</p> </div> </div> </div> </div> </section> <section id="about-4" class="about-section"> <div class="container"> <div class="left"> <h2>Why Municipalities Partner with CivicPlus for Government Optimization</h2> <p>Our scalable software suite of local government apps, online forms, and integrated systems enables municipal teams to create custom digital solutions to meet their community’s unique service delivery needs.</p> <p>By automating business processes and offering digital government services, you become the hero that gives staff and residents time back in their day.</p> </div> <div class="right"> <div class="row"> <img width="48" height="49" src="https://www.civicplus.com/wp-content/uploads/2023/08/72.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <p>40% average increase in process efficiency, saving human worker time and improving constituent engagement</p> </div> <div class="row"> <img width="48" height="49" src="https://www.civicplus.com/wp-content/uploads/2023/08/72.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <p>Integrations with 7,000+ applications, providing flexibility to align automation with any technology stack</p> </div> <div class="row"> <img width="48" height="49" src="https://www.civicplus.com/wp-content/uploads/2023/08/72.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <p>Excels at constituent services delivery but is also ideal platform for back-office automation</p> </div> </div> </div> </section> <section id="cases-5" class="cases-section content-section js-cases-section section- " style=" " data-title="Cases"> <div class="container"> <h2><span>Process Automation and Digital Services</span> Success Stories</h2> <p>From small rural counties to large metropolitan cities, we’ve got you covered.</p> <div id="logos-carousel-cases-5" class="splide logos-slider js-logos-slider cp-display-" role="group" aria-label="<span>Process Automation and Digital Services</span> Success Stories"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <img width="150" height="150" src="https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-150x150.png" class="attachment-thumbnail size-thumbnail" alt="Logo of the City of Manitou Springs, Colorado" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-150x150.png 150w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-18x18.png 18w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-60x60.png 60w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-191x192.png 191w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-214x215.png 214w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-48x48.png 48w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo.png 224w" sizes="(max-width: 150px) 100vw, 150px" fetchpriority="low" loading="lazy" /> </li> <li class="splide__slide"> <img width="150" height="130" src="https://www.civicplus.com/wp-content/uploads/2023/07/Sandy_City_Logo-150x130.jpg" class="attachment-thumbnail size-thumbnail" alt="Logo of Sandy City, Utah" decoding="async" fetchpriority="low" loading="lazy" /> </li> </ul> </div> </div> <div id="cases-carousel-cases-5" class="splide cases-slider js-cases-slider cp-quote-on- cp-display-" role="group" aria-label="<span>Process Automation and Digital Services</span> Success Stories"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="left"> <div class="comment-box"> <p>While it was necessary to migrate forms online due to COVID-19, we knew that implementing online services would ultimately be easier for both residents and staff, rather than managing paper processes.</p> </div> <div class="author-box"> <img width="150" height="150" src="https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-150x150.png" class="attachment-thumbnail size-thumbnail" alt="Logo of the City of Manitou Springs, Colorado" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-150x150.png 150w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-18x18.png 18w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-60x60.png 60w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-191x192.png 191w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-214x215.png 214w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo-48x48.png 48w, https://www.civicplus.com/wp-content/uploads/2023/07/Manitou_Springs_Logo.png 224w" sizes="(max-width: 150px) 100vw, 150px" fetchpriority="low" loading="lazy" /> <div class="info"> <p class="name">Alex Trefry</p> <p class="position">City of Manitou Springs Public Information and Engagement Officer</p> </div> </div> <a href="https://www.civicplus.com/case-studies/cxp/the-city-of-manitou-springs-embraces-digital-optimization-with-help-from-civicplus/" title="Read the case study" target="" class="learn-more"> Read the case study </a> </div> <div class="right"> <img width="1024" height="512" src="https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1.webp" class="attachment-large size-large" alt="Woman looking at the City of Manitou Springs website on her smartphone" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1.webp 1024w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-300x150.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-768x384.webp 768w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-36x18.webp 36w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-60x30.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-350x175.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-48x24.webp 48w" sizes="(max-width: 1024px) 100vw, 1024px" fetchpriority="low" loading="lazy" /> </div> </li> <li class="splide__slide"> <div class="left"> <div class="comment-box"> <p>Our goal is to create a resident-centric experience where residents that interact with our departments online are ‘remembered’ within our City systems, and data can be easily shared and automated within the City framework using APIs. This is critical for streamlining our city-resident communications efforts, particularly when emergencies may arise</p> </div> <div class="author-box"> <img width="150" height="130" src="https://www.civicplus.com/wp-content/uploads/2023/07/Sandy_City_Logo-150x130.jpg" class="attachment-thumbnail size-thumbnail" alt="Logo of Sandy City, Utah" decoding="async" fetchpriority="low" loading="lazy" /> <div class="info"> <p class="name">Eric Richards</p> <p class="position">Communications Director </p> </div> </div> <a href="https://www.civicplus.com/case-studies/do/sandy-city-ut-uses-civicoptimize-productivity-to-accelerate-online-service-access/" title="Read the case study" target="" class="learn-more"> Read the case study </a> </div> <div class="right"> <img width="1024" height="512" src="https://www.civicplus.com/wp-content/uploads/2023/07/Case-Study-Sandy-City-UT-Chooses-CivicOptimize-Productivity-1.webp" class="attachment-large size-large" alt="Computer screen displaying the Sandy City website homepage" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/07/Case-Study-Sandy-City-UT-Chooses-CivicOptimize-Productivity-1.webp 1024w, https://www.civicplus.com/wp-content/uploads/2023/07/Case-Study-Sandy-City-UT-Chooses-CivicOptimize-Productivity-1-300x150.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/07/Case-Study-Sandy-City-UT-Chooses-CivicOptimize-Productivity-1-768x384.webp 768w, https://www.civicplus.com/wp-content/uploads/2023/07/Case-Study-Sandy-City-UT-Chooses-CivicOptimize-Productivity-1-36x18.webp 36w, https://www.civicplus.com/wp-content/uploads/2023/07/Case-Study-Sandy-City-UT-Chooses-CivicOptimize-Productivity-1-60x30.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/07/Case-Study-Sandy-City-UT-Chooses-CivicOptimize-Productivity-1-350x175.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/07/Case-Study-Sandy-City-UT-Chooses-CivicOptimize-Productivity-1-48x24.webp 48w" sizes="(max-width: 1024px) 100vw, 1024px" fetchpriority="low" loading="lazy" /> </div> </li> </ul> </div> </div> </div> </section> <section id="video-6" class="video-section"> <div class="container"> <div class="left"> <h2>Automate and Digitize with CivicPlus</h2> <div class="icons-box detail"> <div class="row"> <img width="48" height="49" src="https://www.civicplus.com/wp-content/uploads/2023/08/72.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <p>Enhance your administration's digital optimization efforts and free up staff from manual processes.</p> </div> <div class="row"> <img width="48" height="49" src="https://www.civicplus.com/wp-content/uploads/2023/08/72.svg" class="attachment-full size-full" alt="Icon" decoding="async" fetchpriority="low" loading="lazy" /> <p>Deliver positive resident experiences by making services available online through the advanced technology of automation software.</p> </div> </div> </div> <div class="right"> <div class="video-box"> <div class="iframe-box">  <script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script>  <img style="width: 100%; margin: auto; display: block;" alt="" class="vidyard-player-embed" src="https://play.vidyard.com/uc19mYt4NfCAXhpsCrZY6V.jpg" data-uuid="uc19mYt4NfCAXhpsCrZY6V" data-v="4" data-type="lightbox" /> </div> </div> </div> </div> </section> <section id="cards-icon-7" class="cards-icon-section js-cards-icon-section"> <div class="container"> <span class="tag"></span> <h2>Top Integrations with Process Automation and Digital Services</h2> <div class="content"> </div> <div class="cards-row js-cards-row"> <a href="https://www.civicplus.com/municipal-websites/" target="" title="Municipal Websites" class="card active product-0 js-card"> <img width="64" height="64" src="https://www.civicplus.com/wp-content/uploads/2023/06/1.svg" class="attachment-full size-full" alt="" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">Municipal Websites</h3> <div class="description"> <p>Add custom forms and build administrative workflows into your local government website.</p> </div> <span class="learn-more">Learn more</span> </a> <a href="https://www.civicplus.com/tools/civicplus-pay/" target="" title="CivicPlus Pay" class="card active product-1 js-card"> <img width="64" height="64" src="https://www.civicplus.com/wp-content/uploads/2023/06/2-1.svg" class="attachment-full size-full" alt="" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">CivicPlus Pay</h3> <div class="description"> <p>Make transactions easier for residents and staff with our integrated payment solution.</p> </div> <span class="learn-more">Learn more</span> </a> <div class="card active product-2 js-card"> <img width="64" height="64" src="https://www.civicplus.com/wp-content/uploads/2023/06/10-1.svg" class="attachment-full size-full" alt="" decoding="async" fetchpriority="low" loading="lazy" /> <h3 class="title">Microsoft Power Automate</h3> <div class="description"> <p>Create automated workflows to sync files, get notifications, collect data from forms, and more.</p> </div> </div> </div> </div> </section> <section id="tour-8" class="tour-section" data-title="Tour "> <div class="container"> <div class="content"> <img width="718" height="500" src="https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits.webp" class="attachment-large size-large" alt="Man and woman having a discussion" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits.webp 718w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits-300x209.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits-26x18.webp 26w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits-60x42.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits-276x192.webp 276w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits-350x244.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits-309x215.webp 309w, https://www.civicplus.com/wp-content/uploads/2023/08/Civicplus-coordination-benefits-48x33.webp 48w" sizes="(max-width: 718px) 100vw, 718px" fetchpriority="low" loading="lazy" /> <div class="info-box"> <h3>See How a Government Digital Transformation Benefits Your Operations</h3> <p>Take a self-guided video tour of our Process Automation and Digital Services software for local government. Learn how your team can simplify processes and build efficiencies.</p> <a href="https://www.civicplus.com/demo/?product=government-process-automation" class="btn-red" title="Tour the Software" >Tour the Software</a> </div> </div> </div> </section> <section id="resources" class="tabs-resources-section" data-title="Resources"> <div class="container"> <h2 id="resources-h">Top Resources on Process Automation in Government</h2> <div class="tabs-box js-tabs"> <div class="tabs-nav"> <div class="left manual" role="tablist" aria-labelledby="resources-h"> <button class="tab-nav-item js-tabs-nav" title="Latest Updates" aria-expanded="true" role="tab" aria-controls="panel-resources-0" aria-selected="true" id="tab-resources-0">Latest Updates</button> <button class="tab-nav-item js-tabs-nav" title="Webinars" aria-expanded="true" role="tab" aria-controls="panel-resources-1" aria-selected="true" id="tab-resources-1">Webinars</button> <button class="tab-nav-item js-tabs-nav" title="White Paper" aria-expanded="true" role="tab" aria-controls="panel-resources-2" aria-selected="true" id="tab-resources-2">White Paper</button> <button class="tab-nav-item js-tabs-nav" title="Blog" aria-expanded="true" role="tab" aria-controls="panel-resources-3" aria-selected="true" id="tab-resources-3">Blog</button> <button class="tab-nav-item js-tabs-nav" title="eBook" aria-expanded="true" role="tab" aria-controls="panel-resources-4" aria-selected="true" id="tab-resources-4">eBook</button> <button class="tab-nav-item js-tabs-nav" title="Fact Sheets" aria-expanded="true" role="tab" aria-controls="panel-resources-5" aria-selected="true" id="tab-resources-5">Fact Sheets</button> </div> <div class="right"> <a href="/resources/" class="learn-more" title="Go to resources" tabindex=" tabindex="-1"">Go to resources</a> </div> </div> <div class="tabs-content"> <div id="panel-resources-0" class="tabs-body js-tabs-body" role="tabpanel" aria-labeledby="tab-resources-0"> <div class="top"> <a href="https://www.civicplus.com/fact-sheets/do/community-lookup-services/" title="Community Lookup Services From CivicPlus®" class="post-card"> <div class="picture"> <img width="1024" height="623" src="https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail-1024x623.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail-1024x623.jpg 1024w, https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail-300x182.jpg 300w, https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail-768x467.jpg 768w, https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail-30x18.jpg 30w, https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail-60x36.jpg 60w, https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail-350x213.jpg 350w, https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail-48x29.jpg 48w, https://www.civicplus.com/wp-content/uploads/2024/06/09-fact-sheet-community-lookup-thumbnail.jpg 1128w" sizes="auto, (max-width: 1024px) 100vw, 1024px" fetchpriority="low" /> </div> <div class="bottom"> <span>Fact Sheet</span> <h3>Community Lookup Services From CivicPlus®</h3> </div> </a> </div> <div class="bottom resources-slider splide js-resources-slider" role="group" aria-label="Top Resources on Process Automation in Government - Latest Updates"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <a href="https://www.civicplus.com/case-studies/cxp/the-city-of-manitou-springs-embraces-digital-optimization-with-help-from-civicplus/" title="How CivicPlus® Helps Manitou Springs, CO Embrace Digital Optimization" class="post-card"> <div class="picture"> <img width="350" height="175" src="https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-350x175.webp" class="attachment-post-card size-post-card wp-post-image" alt="Woman looking at the City of Manitou Springs website on her smartphone" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-350x175.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-300x150.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-768x384.webp 768w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-36x18.webp 36w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-60x30.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1-48x24.webp 48w, https://www.civicplus.com/wp-content/uploads/2023/07/Optimize_-Case-Study-_-Manitou-Springs-1.webp 1024w" sizes="(max-width: 350px) 100vw, 350px" fetchpriority="low" loading="lazy" /> </div> <div class="bottom"> <h3>How CivicPlus® Helps Manitou Springs, CO Embrace Digital Optimization</h3> <div class="row"> <p class="case-label product">Civic Experience Platform</p> <p class="case-label product">Municipal Websites</p> <p class="case-label product">Process Automation & Digital Services</p> </div> <div class="row"> <p class="case-label">City</p> <p class="case-label population"><strong>Population:</strong> 5,346</p> </div> </div> </a> </li> <li class="splide__slide"> <a href="https://www.civicplus.com/blog/do/seven-essential-elements-to-optimizing-legacy-systems/" title="Seven Essential Elements to Optimizing Legacy Systems for Infield Employee Productivity" class="post-card"> <div class="picture"> <img width="718" height="500" src="https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer.webp" class="attachment-large size-large wp-post-image" alt="Girl working on a computer at her desk" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer.webp 718w, https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer-300x209.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer-26x18.webp 26w, https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer-60x42.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer-276x192.webp 276w, https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer-350x244.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer-309x215.webp 309w, https://www.civicplus.com/wp-content/uploads/2023/08/Girl-working-on-computer-48x33.webp 48w" sizes="auto, (max-width: 718px) 100vw, 718px" fetchpriority="low" /> </div> <div class="bottom"> <span>Blog</span> <h3>Seven Essential Elements to Optimizing Legacy Systems for Infield Employee Productivity</h3> </div> </a> </li> <li class="splide__slide"> <a href="https://www.civicplus.com/blog/do/creating-a-more-efficient-workflow-with-digital-automation/" title="Creating More Efficient Workflows with Digital Automation" class="post-card"> <div class="picture"> <img width="1024" height="768" src="https://www.civicplus.com/wp-content/uploads/2023/05/09_BlogHero_Brookhaven-NY_Case-Study-Prospects_Option2-1-1024x768.webp" class="attachment-large size-large wp-post-image" alt="" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/05/09_BlogHero_Brookhaven-NY_Case-Study-Prospects_Option2-1-1024x768.webp 1024w, https://www.civicplus.com/wp-content/uploads/2023/05/09_BlogHero_Brookhaven-NY_Case-Study-Prospects_Option2-1-300x225.webp 300w, 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role="group" aria-label="Top Resources on Process Automation in Government - Webinars"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <a href="https://www.civicplus.com/webinars/sma/modern-records-management-digital-clerk/" title="Modern Records Management for the Digital Clerk" class="post-card"> <div class="picture"> <img width="1024" height="677" src="https://www.civicplus.com/wp-content/uploads/2021/10/shutterstock_461541628-1024x677.webp" class="attachment-large size-large wp-post-image" alt="" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2021/10/shutterstock_461541628-1024x677.webp 1024w, https://www.civicplus.com/wp-content/uploads/2021/10/shutterstock_461541628-300x198.webp 300w, https://www.civicplus.com/wp-content/uploads/2021/10/shutterstock_461541628-768x508.webp 768w, https://www.civicplus.com/wp-content/uploads/2021/10/shutterstock_461541628-1536x1015.webp 1536w, 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src="https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-1024x683.webp" class="attachment-large size-large wp-post-image" alt="" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-1024x683.webp 1024w, https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-300x200.webp 300w, https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-768x512.webp 768w, https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-1536x1024.webp 1536w, https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-27x18.webp 27w, https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-60x40.webp 60w, https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-288x192.webp 288w, https://www.civicplus.com/wp-content/uploads/2023/07/shutterstock_1361068580-350x233.webp 350w, 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src="https://www.civicplus.com/wp-content/uploads/2023/11/white-paper-cutting-costs-thumbnail-1024x623.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/11/white-paper-cutting-costs-thumbnail-1024x623.jpg 1024w, https://www.civicplus.com/wp-content/uploads/2023/11/white-paper-cutting-costs-thumbnail-300x182.jpg 300w, https://www.civicplus.com/wp-content/uploads/2023/11/white-paper-cutting-costs-thumbnail-768x467.jpg 768w, https://www.civicplus.com/wp-content/uploads/2023/11/white-paper-cutting-costs-thumbnail-30x18.jpg 30w, https://www.civicplus.com/wp-content/uploads/2023/11/white-paper-cutting-costs-thumbnail-60x36.jpg 60w, https://www.civicplus.com/wp-content/uploads/2023/11/white-paper-cutting-costs-thumbnail-350x213.jpg 350w, https://www.civicplus.com/wp-content/uploads/2023/11/white-paper-cutting-costs-thumbnail-48x29.jpg 48w, 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size-large wp-post-image" alt="" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2024/07/08-white-paper-communicators-thumbnail-1024x623.jpg 1024w, https://www.civicplus.com/wp-content/uploads/2024/07/08-white-paper-communicators-thumbnail-300x182.jpg 300w, https://www.civicplus.com/wp-content/uploads/2024/07/08-white-paper-communicators-thumbnail-768x467.jpg 768w, https://www.civicplus.com/wp-content/uploads/2024/07/08-white-paper-communicators-thumbnail-30x18.jpg 30w, https://www.civicplus.com/wp-content/uploads/2024/07/08-white-paper-communicators-thumbnail-60x36.jpg 60w, https://www.civicplus.com/wp-content/uploads/2024/07/08-white-paper-communicators-thumbnail-350x213.jpg 350w, https://www.civicplus.com/wp-content/uploads/2024/07/08-white-paper-communicators-thumbnail-48x29.jpg 48w, https://www.civicplus.com/wp-content/uploads/2024/07/08-white-paper-communicators-thumbnail.jpg 1128w" sizes="auto, (max-width: 1024px) 100vw, 1024px" fetchpriority="low" /> </div> <div class="bottom"> <span>White Paper</span> <h3>Solutions for Local Government Communicators Tasked with Facilitating Micro-to-Macro Resident Communications</h3> </div> </a> </li> <li class="splide__slide"> <a href="https://www.civicplus.com/white-papers/ce/why-modern-software-systems-are-key/" title="Modern Software Systems are Key" class="post-card"> <div class="picture"> <img width="1024" height="576" src="https://www.civicplus.com/wp-content/uploads/2023/07/092017-Blog-CivicPlus-Partners-with-AudioEye-to-Enhance-its-Portfolio-of-Web-Design-Accessibility-Solutions-1-1024x576.webp" class="attachment-large size-large wp-post-image" alt="-Blog-CivicPlus Partners with AudioEye to Enhance its Portfolio of Web Design Accessibility Solutions" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/07/092017-Blog-CivicPlus-Partners-with-AudioEye-to-Enhance-its-Portfolio-of-Web-Design-Accessibility-Solutions-1-1024x576.webp 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https://www.civicplus.com/wp-content/uploads/2023/07/092017-Blog-CivicPlus-Partners-with-AudioEye-to-Enhance-its-Portfolio-of-Web-Design-Accessibility-Solutions-1-350x197.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/07/092017-Blog-CivicPlus-Partners-with-AudioEye-to-Enhance-its-Portfolio-of-Web-Design-Accessibility-Solutions-1-48x27.webp 48w, https://www.civicplus.com/wp-content/uploads/2023/07/092017-Blog-CivicPlus-Partners-with-AudioEye-to-Enhance-its-Portfolio-of-Web-Design-Accessibility-Solutions-1.webp 1920w" sizes="auto, (max-width: 1024px) 100vw, 1024px" fetchpriority="low" /> </div> <div class="bottom"> <span>White Paper</span> <h3>Modern Software Systems are Key</h3> </div> </a> </li> <li class="splide__slide"> <a href="https://www.civicplus.com/white-papers/cxp/optimizing-civic-experiences/" title="Optimizing Your Civic Experience" class="post-card"> <div class="picture"> <img width="1024" height="623" 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https://www.civicplus.com/wp-content/uploads/2023/08/CivicPlus_Fact-Sheet_Benefits-of-CP_hero-image-288x192.webp 288w, https://www.civicplus.com/wp-content/uploads/2023/08/CivicPlus_Fact-Sheet_Benefits-of-CP_hero-image-350x233.webp 350w, https://www.civicplus.com/wp-content/uploads/2023/08/CivicPlus_Fact-Sheet_Benefits-of-CP_hero-image-323x215.webp 323w, https://www.civicplus.com/wp-content/uploads/2023/08/CivicPlus_Fact-Sheet_Benefits-of-CP_hero-image-48x32.webp 48w" sizes="auto, (max-width: 1024px) 100vw, 1024px" fetchpriority="low" /> </div> <div class="bottom"> <span>Fact Sheet</span> <h3>Fact Sheet: Create Positive Civic Experiences with Innovative Technology Solutions from CivicPlus®</h3> </div> </a> </li> <li class="splide__slide"> <a href="https://www.civicplus.com/fact-sheets/do/scheduling-module-fact-sheet/" title="Free Up Your Workday with the CivicPlus® Process Automation and Digital Services Scheduling Module" class="post-card"> <div class="picture"> <img width="1024" height="623" src="https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail-1024x623.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" decoding="async" srcset="https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail-1024x623.jpg 1024w, https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail-300x182.jpg 300w, https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail-768x467.jpg 768w, https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail-30x18.jpg 30w, https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail-60x36.jpg 60w, https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail-350x213.jpg 350w, https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail-48x29.jpg 48w, https://www.civicplus.com/wp-content/uploads/2023/06/09-fact-sheet-productivity-scheduling-thumbnail.jpg 1128w" sizes="auto, (max-width: 1024px) 100vw, 1024px" fetchpriority="low" /> </div> <div class="bottom"> <span>Fact Sheet</span> <h3>Free Up Your Workday with the CivicPlus® Process Automation and Digital Services Scheduling Module</h3> </div> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </section> <section id="faq-10" class="faqs-section content-section section- " style=" " data-title="FAQ"> <div class="container"> <h2>Frequently Asked Questions</h2> <div class="faqs-box"> <div class="faq-row"> <div class="question is-active"> <h3>Is CivicPlus Process Automation and Digital Services software previously known as CivicOptimize?</h3> </div> <div class="answer"> <p>Yes, the CivicOptimize solution has been renamed to CivicPlus Process Automation and Digital Services.</p> </div> </div> <div class="faq-row"> <div class="question "> <h3>Why local governments should embrace digital optimization?</h3> </div> <div class="answer"> <p style="margin-bottom: 16px;">Local governments should embrace automation technology to enhance efficiency and service delivery. Phone calls and walk-ins are becoming antiquated as residents embrace digital services in government. At the same time, municipal employees want greater work-related application convenience and the ability to use the intelligent automation tools they need to accomplish their job functions from anywhere, on any connected device.</p> <p style="margin-bottom: 16px;">By leveraging digital technologies, governments can automate forms, <a href="/blog/do/creating-a-more-efficient-workflow-with-digital-automation">repetitive tasks, and workflows</a>, reducing paperwork, eliminating manual errors, and speeding up administrative processes. Simple automation translates into time and cost savings, enabling governments to allocate resources more effectively.</p> <p style="margin-bottom: 16px;">Embracing workflow automation in government also empowers municipalities to provide better customer experiences to their residents. Local government apps, portals, and platforms allow for convenient and accessible services such as electronic payments, online permit applications, and 311 requests. Residents can interact with a wide range of government divisons more easily, reducing bureaucracy and enhancing civic engagement.</p> </div> </div> <div class="faq-row"> <div class="question "> <h3>What types of local government processes can I automate with CivicPlus?</h3> </div> <div class="answer"> <p>With CivicPlus, you can create custom, purpose-based solutions to automate your current government processes and service delivery models, including:</p> <ul style="margin-top: 20px;"> <li>License applications and renewals</li> <li><a href="https://www.civicplus.com/government-process-automation/legal-notices/">Publishing legal notices online</a></li> <li>Custom reservation or check-out process</li> <li>Public service sign-ups</li> <li><a href="https://www.civicplus.com/government-process-automation/board-applications/">Board applications process</a></li> <li>Inspections and audits</li> <li>Payments and bids</li> <li>Purchasing management</li> <li>Financial services</li> <li>Incident reporting</li> <li>Pet adoptions</li> <li>Customer Service</li> <li><a href="https://www.civicplus.com/government-process-automation/task-management/">Task and inventory management</a></li> <li>Community outreach activity tracking</li> </ul> </div> </div> </div> </div> </section> <section id="demo" class="demo-section"> <div class="container"> <h2>Ready to Modernize Your Local Government Services?</h2> <p></p> <div class="buttons-row"> <a href="https://www.civicplus.com/contact-us/" class="btn" title="Let's chat" >Let's chat</a> </div> </div> </section> </main> <footer id="footer" class="footer"> <div class="container"> <div class="top"> <div class="col"> <a href="https://www.civicplus.com" class="logo" title="CivicPlus Home"> <img width="142" height="18" src="https://www.civicplus.com/wp-content/uploads/2023/05/logo.svg" class="attachment-logo size-logo" alt="CivicPlus logo" decoding="async" fetchpriority="low" loading="lazy" /> </a> <div> <p class="title">Location</p> <p>302 South 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