Home Appliances & TVs

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name="sc_gnb_placeholder" id="sc_gnb_placeholder" value="Search"/> <input type="hidden" name="gPriceCurrency" id="gPriceCurrency" value="US"/>   <input type="hidden" name="sc_gnb_aiSearchUseYn" id="sc_gnb_aiSearchUseYn" value="N"/> <input type="hidden" name="sc_gnb_bdcApiUseYn" id="sc_gnb_bdcApiUseYn" value="Y"/> <section class="gnb-search-v2" role="dialog" aria-modal="true"> <div class="gnb-search-v2__looping--start" tabindex="0"></div> <div class="gnb-search-v2__contents"> <form action="" class="gnb-search-v2__form" role="search" autocomplete="off"> <fieldset> <legend>Search Form</legend> <button class="gnb-search-v2__btn-search"> <svg class="icon" id="search-bold" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" role="presentation" aria-hidden="true" tabindex="-1"> <path d="M40.581 4.09c20.126 0 36.5 16.374 36.5 36.5a36.325 36.325 0 01-7.963 22.733l22.8 22.948-5.674 5.639-22.767-22.913a36.327 36.327 0 01-22.896 8.093c-20.126 0-36.5-16.374-36.5-36.5s16.374-36.5 36.5-36.5zm0 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gnb-search-v2__list-wrap--hide"> <div class="gnb-search-v2__list-title-wrap"> <h3 class="gnb-search-v2__list-title">Recent searches</h3> </div> <ul class="gnb-search-v2__list" role="list"> </ul> </div> </div> <div class="gnb-search-v2__thumb gnb-search-v2__related gnb-search-v2__list-wrap--hide"> <div class="gnb-search-v2__thumb-content-title-wrap"> <h3 class="gnb-search-v2__thumb-title">Related products</h3> </div> <ul class="gnb-search-v2__thumb-list" role="menu"> </ul> </div> <div class="gnb-search-v2__thumb gnb-search-v2__recommended"> <div class="gnb-search-v2__thumb-content-title-wrap"> <h3 class="gnb-search-v2__thumb-title gnb-search-v2__list-wrap--hide">Recommended</h3> </div> <ul class="gnb-search-v2__thumb-list" role="menu"></ul> </div> </div> </div> </div> <div class="gnb-search-v2__dimmed"></div> <div class="gnb-search-v2__looping--end" tabindex="0"></div> </section>  </div> <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="sp-g-top-hero aem-GridColumn aem-GridColumn--default--12"> <section id="ha-care-plus-header" class="sp-g-top-hero margin-top--none margin-bottom--none " comp-id="ha-care-plus-header" data-pagetype="Care_HA" data-link_cat="care plus" data-event_name="care_plus_click"> <div class="sp-g-top-hero__container"> <div class="sp-g-top-hero__contents "> <p class="sp-g-top-hero__eyebrow-text"></p> <h1 class="sp-g-top-hero__title">Samsung Care+</h1> <div class="sp-g-top-hero__image"> <div class="sp-g-top-hero__figure image"> <img class="image__main responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/care-plus/care-plus-ha-he-banner.png?$1440_500_PNG$" data-mobile-src="//image-us.samsung.com/SamsungUS/support/care-plus/care-plus-ha-he-banner-mo.png?$720_640_PNG$" alt="auto-care-plus-ha-he-banner"/> </div> </div> </div> </div> <div class="sp-g-top-hero__column"> <div class="sp-g-top-hero__column-item"> <div class="sp-g-top-hero__column-item-wrap"> <div class="sp-g-top-hero__column-item-icon"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/care-plus/samsungcare_primary_logo_pc.svg" data-mobile-src="//image-us.samsung.com/SamsungUS/support/care-plus/samsungcare_primary_logo_MO.svg" alt="auto-samsungcare_primary_logo_pc"/> </div> </div> <h3 class="sp-g-top-hero__column-item-title ">Added protection and confidence.</h3> <div class="sp-g-top-hero__column-item-description">When the unexpected happens, rest easy with Samsung Care+. From a personal setup session to coverage for mechanical breakdowns and power surges, we'll take care of you every step of the way.</div> <div class="sp-g-top-hero__column-item-cta"> <span class="sp-g-top-hero__list-item-cta-wrap"> <a class="scta scta--outlined scta--black sp-g-top-hero__list-item-cta-action-column" data-link_cat="care plus" data-link_id="Check eligibility and purchase" data-link_position="Care_HA>header" data-dest_url="https://scplus.samsungsupport.com/" data-event_name="care_plus_click" href="https://scplus.samsungsupport.com/" target="_self" title="https://scplus.samsungsupport.com/">Check eligibility and purchase </a> </span> <span class="sp-g-top-hero__list-item-cta-wrap"> <a class="scta scta--underline scta--black sp-g-top-hero__list-item-cta-action-column" data-link_cat="care plus" data-link_id="File a claim" data-link_position="Care_HA>header" data-dest_url="https://mycareplusclaim.com/" data-event_name="care_plus_click" href="https://mycareplusclaim.com/" target="_self" title="https://mycareplusclaim.com/">File a claim </a> </span> </div> </div> </div> </div> </section> </div> <div class="su-g-feature-information aem-GridColumn aem-GridColumn--default--12"> <section class="su-g-feature-info margin-top--none margin-bottom--none" id="care-plus-benefits" comp-id="care-plus-benefits" data-pagetype="Care_HA" data-link_cat="care plus" data-event_name="care_plus_click"> <div class="su-g-feature-info__wrap"> <div class="su-g-feature-info__list bg-white"> <div class="su-g-feature-info__list-item"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/support-icon-library/icon_extented_warranty.svg" data-mobile-src="//image-us.samsung.com/SamsungUS/support/support-icon-library/icon_extented_warranty.svg" alt="auto-icon_extented_warranty"/> </div> <h2 class="su-g-feature-info__list-item-title">Extended Service Contract</h2> <div class="su-g-feature-info__list-item-description">Get continued protection for mechanical and electrical breakdowns after your 12-month manufacturer’s warranty ends. Plus, all repairs or replacements will have genuine Samsung parts.<sup>1</sup></div> </div> <div class="su-g-feature-info__list-item"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/support-icon-library/icon_power_surge_coverage.svg" data-mobile-src="//image-us.samsung.com/SamsungUS/support/support-icon-library/icon_power_surge_coverage.svg" alt="auto-icon_power_surge_coverage"/> </div> <h2 class="su-g-feature-info__list-item-title">Power Surge Coverage</h2> <div class="su-g-feature-info__list-item-description">If an unexpected power surge causes your appliance to fail, you’re in good hands—we’ll cover the cost of your repairs.<sup>2</sup></div> </div> <div class="su-g-feature-info__list-item"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/support-icon-library/icon_24-7_dedicated_line_for_onboarding_and_troubleshooting.svg" data-mobile-src="//image-us.samsung.com/SamsungUS/support/support-icon-library/icon_24-7_dedicated_line_for_onboarding_and_troubleshooting.svg" alt="auto-icon_24-7_dedicated_line_for_onboarding_and_troubleshooting"/> </div> <h2 class="su-g-feature-info__list-item-title">24/7 Dedicated Line for Onboarding and Troubleshooting</h2> <div class="su-g-feature-info__list-item-description">Get the most out of your appliance by calling the dedicated line for setup help or troubleshooting.<sup>2</sup></div> </div> </div> </div> </section> </div> <div class="su-g-feature-information aem-GridColumn aem-GridColumn--default--12"> <section class="su-g-feature-info margin-top--none margin-bottom--none" id="a" comp-id="a" data-pagetype="Care_HA" data-link_cat="care plus" data-event_name="care_plus_click"> <div class="su-g-feature-info__wrap"> <div class="su-g-feature-info__list bg-white"> <div class="su-g-feature-info__list-item"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/support-icon-library/icon_food_loss_reimbusement.svg" data-mobile-src="//image-us.samsung.com/SamsungUS/support/support-icon-library/icon_food_loss_reimbusement.svg" alt="auto-icon_food_loss_reimbusement"/> </div> <h2 class="su-g-feature-info__list-item-title">Food Loss Reimbursement</h2> <div class="su-g-feature-info__list-item-description">Rest assured that you’re covered if an unexpected breakdown causes food in your fridge to spoil. You’ll be reimbursed up to $200 to help restock groceries.</div> </div> <div class="su-g-feature-info__list-item"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/icon_tv_removal_remount_PC.svg" data-mobile-src="//image-us.samsung.com/SamsungUS/icon_tv_removal_remount_MO.svg" alt="auto-icon_tv_removal_remount_PC"/> </div> <h2 class="su-g-feature-info__list-item-title">TV Removal and Remount</h2> <div class="su-g-feature-info__list-item-description">We won’t just repair your TV, we’ll help carefully remove and remount it on your wall.</div> </div> </div> </div> </section> </div> <div class="su-g-highlight aem-GridColumn aem-GridColumn--default--12"> <section class="imageLeft margin-top--none margin-bottom--none" id="guaranteed-repair-or-replacement"> <div class="su-g-highlight__container bg-white"> <div class="su-g-highlight__img-wrap figure image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/care-plus/repair-and-replacement-pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//image-us.samsung.com/SamsungUS/support/care-plus/repair-and-replacement-mo.png?$LazyLoad_Home_PNG$" alt="auto-repair-and-replacement-pc"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/care-plus/repair-and-replacement-pc.png?$802_633_PNG$" data-mobile-src="//image-us.samsung.com/SamsungUS/support/care-plus/repair-and-replacement-mo.png?$312_246_PNG$" alt="auto-repair-and-replacement-pc"/> </div> <div class="su-g-highlight__text-wrap"> <div class="su-g-highlight__text-inner"> <div class="su-g-highlight__text"> <h2 class="su-g-highlight__title">Guaranteed Repair or Replacement</h2> <div class="su-g-highlight__desc-wrap"> <div class="su-g-highlight__desc"> <p>Samsung Care+ offers guaranteed repair or replacement if your product experiences mechanical and/or electrical failure, or power surge damage, after the manufacturer's warranty expires.</p> <ul> <li>No added costs for parts/labor – costs for functional parts and labor are 100% covered</li> <li>Quality repair – Your repair is guaranteed. If your product needs service for the same issue within 30 days of receiving original service, we've got it covered.</li> </ul> </div> </div> </div> </div> </div> </div> </section> </div> <div class="su-g-highlight aem-GridColumn aem-GridColumn--default--12"> <section class="imageRight margin-top--none margin-bottom--none"> <div class="su-g-highlight__container bg-white"> <div class="su-g-highlight__img-wrap figure image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/care-plus/add-samsung-care-plus-pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//image-us.samsung.com/SamsungUS/support/care-plus/add-samsung-care-plus-mo.png?$LazyLoad_Home_PNG$" alt="auto-add-samsung-care-plus-pc"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/care-plus/add-samsung-care-plus-pc.png?$802_633_PNG$" data-mobile-src="//image-us.samsung.com/SamsungUS/support/care-plus/add-samsung-care-plus-mo.png?$312_246_PNG$" alt="auto-add-samsung-care-plus-pc"/> </div> <div class="su-g-highlight__text-wrap"> <div class="su-g-highlight__text-inner"> <div class="su-g-highlight__text"> <h2 class="su-g-highlight__title">Add Samsung Care+ while shopping</h2> <div class="su-g-highlight__desc-wrap"> <div class="su-g-highlight__desc"> There’s no better time to add Samsung Care+ than at checkout so you can enjoy extra confidence from the start. Pick the coverage term that’s right for you when adding your product to cart. </div> </div> </div> </div> </div> </div> </section> </div> <div class="su-g-image-text aem-GridColumn aem-GridColumn--default--12"> <section id="expert-support" class="image-text margin-top--none margin-bottom--none imageLeft"> <div class="image-text--inner_container bg-white"> <div class="image-text__image-wrap"> <div class="image"> <img class="image__preview responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/care-plus/24-7-expert-support.png?$LazyLoad_Home_PNG$" data-mobile-src="//image-us.samsung.com/SamsungUS/support/care-plus/24-7-expert-support-mo.png?$LazyLoad_Home_PNG$" alt/> <img class="image__main responsive-img" data-desktop-src="//image-us.samsung.com/SamsungUS/support/care-plus/24-7-expert-support.png?$800_450_PNG$" data-mobile-src="//image-us.samsung.com/SamsungUS/support/care-plus/24-7-expert-support-mo.png?$312_176_PNG$" alt/> </div> </div> <div class="image-text__content-wrap"> <div class="image-text__text-container"> <h2 class="image-text__headline">24/7 Expert Support</h2> <h3 class="image-text__sub-headline"></h3> <div class="image-text__desc">We're ready to help with everything from product setup to filing a claim. Get dedicated product setup and ongoing support at 1-866-371-9501</div> <div class="image-text__cta"> <span class="image-text__list-item-cta-wrap"> <a data-link_cat="care plus" data-link_id="Start a claim" data-link_position="24/7 Expert Support" data-dest_url="https://mycareplusclaim.com/" data-event_name="24/7 Expert Support>Start a claim" class="scta scta--contained scta--black " href="https://mycareplusclaim.com/" target="_self">Start a claim </a> </span> </div> </div> </div> </div> </section> </div> <div class="su-g-faq aem-GridColumn aem-GridColumn--default--12"> <section id="ha-samsung-care-plus-faqs" class="su-g-faq " comp-id="ha-samsung-care-plus-faqs" data-pagetype="Care_HA" data-link_cat="care plus" data-event_name="care_plus_click"> <div class="su-g-faq__wrap"> <h2 class="su-g-faq__headline-text">Samsung Care+ Overview</h2> <div class="su-g-faq__list"> <div class="su-g-faq__list-wrap"> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">What is Samsung Care+?</h3> <div class="su-g-faq__list-item-answer">With Samsung Care+, you get more than just protection against the unexpected for your new eligible Samsung purchase. A team of Pros will help you get started with your new product, show you how to get the most out of its advanced features and answer all of your questions.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">How do I enroll in Samsung Care+?</h3> <div class="su-g-faq__list-item-answer">You can enroll in Samsung Care+ on Samsung.com with the purchase of an eligible home appliance, television, or electronic device. Even if you missed an opportunity to enroll Care+ with your product purchase on Samsung.com, you can still enroll in Samsung Care+ at <a href="https://scplus.samsungsupport.com/#/start" title="Follow link">https://scplus.samsungsupport.com/#/start</a> within 12 months from your purchase date.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">Am I automatically enrolled in Samsung Care+?</h3> <div class="su-g-faq__list-item-answer">No, you are not automatically enrolled in Samsung Care+. You must enroll in Samsung Care+ when purchasing your eligible Samsung product on Samsung.com.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">What is the cost of Samsung Care+?</h3> <div class="su-g-faq__list-item-answer">The cost of Samsung Care+ varies by product category and term. Please add the product to your cart to see your Samsung Care+ options and cost.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">What is the length of coverage?</h3> <div class="su-g-faq__list-item-answer"><ul> <li>For eligible TV and Monitors: two (2) years or four (4) years plan available*</li> <li>For eligible Home Appliances: two (2) years, three (3) years, five (5) years, or seven (7) years*</li> </ul> <p><i>*The length of coverage includes one (1) year Samsung manufacturer’s warranty</i><br /> </p> </div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">When does coverage begin?</h3> <div class="su-g-faq__list-item-answer">Samsung Care+ starts from the date of purchase of your product. The service plan excludes coverage for any loss covered by the manufacturer's warranty, but it may provide benefits in addition to those provided by the manufacturer's warranty.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">After I enroll my product in Samsung Care+, when should I expect to receive my Terms and Conditions?</h3> <div class="su-g-faq__list-item-answer">You will receive an email with a link to your Terms and Conditions within 24 hours of purchase. </div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">I don’t live in one of the 50 United States. Can I still purchase Samsung Care+?</h3> <div class="su-g-faq__list-item-answer">No. Samsung Care+ is currently only available to customers who live in the continental United States, Hawaii, Alaska, and Washington D.C.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">Can I cancel Samsung Care+?</h3> <div class="su-g-faq__list-item-answer">Yes. You can cancel Samsung Care+ at <a title="Cancel Care Plus" href="https://mycareplusclaim.com/" target="_self">MyCarePlusClaim.com</a> at any time. Go to Manage Plans and select the cancel coverage option. If you're returning a Samsung product, we'll cancel your plan as part of the return process.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">What is covered?</h3> <div class="su-g-faq__list-item-answer">While benefits and service options vary by product, Samsung Care+ protection plans offer coverage above and beyond the manufacturer's warranty, including power surge protection and reimbursement benefits.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">Do I have to pay a deductible when I file a claim for a malfunctioning product?</h3> <div class="su-g-faq__list-item-answer">Samsung Care+ protection plans don't have any deductibles or hidden fees, so you won't have to pay a deductible for an approved claim.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">Does this plan replace my Samsung manufacturer’s warranty?</h3> <div class="su-g-faq__list-item-answer">No. This plan enhances the coverage already provided by Samsung. Samsung Care+ includes additional coverage and perks that not only start from the date of purchase, but also extend well beyond when the manufacturers' warranties end. <br /> </div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">How do I file a claim for my Samsung device?</h3> <div class="su-g-faq__list-item-answer">Go to <a title="File a claim" href="https://mycareplusclaim.com/" target="_self">MyCarePlusClaim.com</a> and enter your phone number or email address associated with your plan. Then click "File a Claim" for the product you want to file a claim for.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">Is there a wait period before I can file a claim?</h3> <div class="su-g-faq__list-item-answer">If you purchased Samsung Care+ when you purchased your new Samsung product, your coverage will begin immediately and there is no wait period.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">Is there a limit to the number of claims I can make?</h3> <div class="su-g-faq__list-item-answer">The total amount we will pay for all claims made on your product will not exceed the purchase amount paid for the product. If we can’t repair your product and it’s replaced or a cash settlement or gift card is issued, then your contract will be fulfilled and you will need to purchase Samsung Care+ on your new replacement product.</div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">What is not covered under Samsung Care+?</h3> <div class="su-g-faq__list-item-answer">Any loss as a result of: abuse, negligence pre-existing conditions, rust, corrosion, theft, flood, wind, freezing and unusual atmospheric conditions, and any loss covered under a manufacturer's warranty. Please refer to your program Terms and Conditions for a complete list of exclusions. </div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> <div class="su-g-faq__list-item"> <div class="su-g-faq__list-item-wrap js-accordion-tab"> <h3 class="su-g-faq__list-item-question">Who is the administrator of the plan?</h3> <div class="su-g-faq__list-item-answer">In all states, the Administrator is Federal Warranty Service Corporation, except in Florida where the Administrator is United Service Protection Inc., and in Oklahoma where the Administrator is Assurant Service Protection, Inc. </div> <a data-link_cat="care plus" data-link_id="expand answer" data-link_position="Care_HA>faq" data-event_name="care_plus_click" href="javascript:;" class="s-icon"> </a> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="su-g-breadcrumb aem-GridColumn 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Program cartridge return & recycling go to: <a href="http://www.hp.com/go/suppliesrecycling" target="_blank">www.hp.com/go/suppliesrecycling</a></li> <li>* For Samsung printer support or service go to: <a href="http://www.hp.com/support/samsung" target="_blank">www.hp.com/support/samsung</a></li> </ul> <br/> <p>Select CONTINUE to visit HP's website.</p> <div class="button-group"> <div class="cancel">CANCEL</div><a class="cta-button continue" href="http://www.hp.com/go/samsung" target="_blank">CONTINUE</a> </div> </div> </div> </section> <script src="/us/smg/etc.clientlibs/samsung/clientlibs/us/support/clientlib-dependencies.min.5dae8b49a505780c2e25b3d36ddcd7f4.js"></script> <script src="/us/smg/etc.clientlibs/samsung/clientlibs/us/support/clientlib-base.min.5eca9ad759a137f4aadd55c2fcf51a41.js"></script> <script src="/us/smg/etc.clientlibs/samsung/clientlibs/us/support/clientlib-base/csrf_token.min.23b3677b4e13a7b39507dda884fc2846.js"></script>   <script src="/us/smg/etc.clientlibs/samsung/clientlibs/us/support/clientlib-templates/page-support-care/compact.min.175b347f7964b4fe18a313e99a4ed794.js"></script> <script src="/us/smg/etc.clientlibs/samsung/components/content/support/us/support/sp-g-top-hero/clientlibs/us/site.min.f7753c44492b78070bceff68c4c1ce5f.js" async></script> <script src="/us/smg/etc.clientlibs/samsung/components/content/support/us/support/su-g-feature-information/clientlibs/us/site.min.3fafdc632983d8c22a0ea8c030fba05f.js" async></script> <script src="/us/smg/etc.clientlibs/samsung/components/content/support/us/support/su-g-highlight/clientlibs/us/site.min.eb780f65937300376d8b31115ac50f6c.js" async></script> <script src="/us/smg/etc.clientlibs/samsung/components/content/support/us/support/su-g-faq/clientlibs/us/site.min.4ca7086e6311e915a7c4b8f7187802af.js" async></script>  </div> </body> <style> .sp-g-redirect-alert-popup { position: fixed; 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