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Zoho Voice | A cloud-based VoIP Phone System for SMBs
<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="preconnect" href="//www.zohowebstatic.com"><link rel="dns-prefetch" href="//www.zohowebstatic.com"><link rel="preconnect" href="https://static.zohocdn.com"><link rel="dns-prefetch" href="https://static.zohocdn.com"><link rel="preload" href="https://static.zohocdn.com/zohofonts/zohopuvi/4.0/Zoho_Puvi_Regular.woff2" as="font" type="font/woff2" crossorigin><link rel="preload" href="https://static.zohocdn.com/zohofonts/zohopuvi/4.0/Zoho_Puvi_Bold.woff2" as="font" type="font/woff2" crossorigin><link rel="preload" href="https://static.zohocdn.com/zohofonts/zohopuvi/4.0/Zoho_Puvi_Semibold.woff2" as="font" type="font/woff2" crossorigin><script src="//www.zohowebstatic.com/sites/zweb/js/common/var_init.js"></script><script>(function(w,s){var e=document.createElement("script");e.async=true;e.src="https://zohotagmanager.cdn.pagesense.io/ztmjs/9e14ca550fb345518206a5a65a40a7a9.js";var x=document.getElementsByTagName("script")[0];x.parentNode.insertBefore(e,x);})(window,"script");</script><title>Zoho Voice | A cloud-based VoIP Phone System for SMBs</title><meta name="description" content="Zoho Voice is a cloud-based business phone system that helps SMBs to make and receive sales and support calls over internet at low costs. Get started with your cloud-based VoIP phone system now!"><link rel="icon" href="https://www.zohowebstatic.com/sites/zweb/images/favicon.ico" type="image/vnd.microsoft.icon"><link rel="canonical" href="https://www.zoho.com/voice/"><meta property="og:title" content="Zoho Voice | A cloud-based VoIP Phone System for SMBs"><meta property="og:description" content="Zoho Voice is a cloud-based business phone system that helps SMBs to make and receive sales and support calls over internet at low costs. Get started with your cloud-based VoIP phone system now!"><meta property="og:image" content="https://www.zohowebstatic.com/sites/zweb/images/ogimage/zoho-logo.png"><meta property="og:url" content="https://www.zoho.com/voice/"><meta property="og:site_name" content="Zoho"><meta property="og:type" content="website"><meta name="twitter:title" content="Zoho Voice | A cloud-based VoIP Phone System for SMBs"><meta name="twitter:description" content="Zoho Voice is a cloud-based business phone system that helps SMBs to make and receive sales and support calls over internet at low costs. Get started with your cloud-based VoIP phone system now!"><meta name="twitter:image" content="https://www.zohowebstatic.com/sites/zweb/images/ogimage/zoho-logo.png"><meta name="twitter:card" content="summary"><meta name="twitter:site" content="@zoho"><link rel="stylesheet" href="//www.zohowebstatic.com/sites/zweb/css/common/zohocustom.css"><link rel="stylesheet" href="//www.zohowebstatic.com/sites/zweb/css/product/voice.css"><link rel="stylesheet" href="//www.zohowebstatic.com/sites/zweb/css/translation/voice/188.css"></head><body class="zw-page-188 zw-product-8 zw-product-voice zw-template-zp_home i18n-en" data-prdname="voice" data-prdname-display="Voice"> <header><div class="zw-promo-top"></div><div class="zw-global-header"></div><div class="zw-product-header "><div></div></div> </header> <main><div class="zw-template-inner"><div class="pagewrapper"><div class="banner-section"><div class="content-wrap"><div class="banner_inner"><div class="flex-left"><h1>Unified calling <br> and messaging for customer-facing teams.</h1><p>Get high quality voice connectivity across the globe. Redefine business communication and accelerate growth.</p><a href="/voice/signup.html" class="signup_btn act-btn cta-btn">SIGN UP FOR FREE</a><div class="signup-box-wrap"><div class="signup-box"><div class="czone-dc" id="czone-home"> </div><p class="signup-later"><a class="lm-link arrow-link" href="javascript:;"><span class="rt-arrow"> </span>Sign up later</a></p><p class="znote">*Available only in US and EU Data Centers</p></div></div><div class="zwc-awards"><span>Awards & Recognition</span><div class="awards-img"><img src="//www.zohowebstatic.com/sites/zweb/images/voice/home/voice-awards.png" width="570" height="99" alt="Awards & Recognition"></div></div></div><div class="flex-right fadeinright"><picture><source srcset="//www.zohowebstatic.com/sites/zweb/images/voice/home/voicemobileimg.webp" type="image/webp"><img alt="Voice Connectivity" width="600" height="514" fetchpriority="high" src="//www.zohowebstatic.com/sites/zweb/images/voice/home/voicemobileimg.png"></picture></div></div></div></div><div class="unlimited-business-call"><div class="content-wrap"><div class="unlimited-wrap"><div class="call-content-row"><div class="unlimited-left"><picture><source data-srcset="//www.zohowebstatic.com/sites/zweb/images/voice/business-call/unlimited-calling-map.webp" type="image/webp"><img alt="Unlimited business calling" width="380" height="342" data-lazy data-src="//www.zohowebstatic.com/sites/zweb/images/voice/business-call/unlimited-calling-map.png" src="data:image/svg+xml;charset=utf8,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%22100%25%20100%25%20200%20150%22%3E%3C%2Fsvg%3E"></picture></div><div class="unlimited-right"><h2>Unlimited business calling</h2><p>Make and receive unlimited calls within 14 countries. Let your business grow while you slash your telephony expenses.</p><a class="learn_more" href="/voice/unlimited-business-calling.html">Explore more <svg xmlns="http://www.w3.org/2000/svg" width="24.463" height="10.905" viewbox="0 0 24.463 10.905"><g transform="translate(-1465.969 -955.354)"><path class="a" d="M1458.538,956.778l4.392,4.392-4.392,4.392" transform="translate(24.463 -0.364)"></path><line class="a" x1="20.638" transform="translate(1466.719 960.806)"></line></g></svg></a></div></div></div></div></div><div class="zslider-section"><div class="content-wrap"><div class="zslider-inner"><div class="zvflex-wrap"><div class="zextension-left fadeinupcontent"><div class="zextension-img zextension-img-first"><picture><source data-srcset="//www.zohowebstatic.com/sites/zweb/images/voice/home/contactcentre.webp" type="image/webp"><img alt="Contact Centre" width="155" height="170" data-lazy data-src="//www.zohowebstatic.com/sites/zweb/images/voice/home/contactcentre.png" src="data:image/svg+xml,%3Csvg%20%0D%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20xmlns='http://www.w3.org/2000/svg'%20viewBox='100%%20100%%20300%20200'%3E%3C/svg%3E"></picture></div><h3 class="cc-title">Launch your Contact Center in the cloud</h3><p>Get multi-channel connectivity with voice and two-way SMS. Manage calls using advanced call center features like Call Barging, Power Dialer, and Queue Performance Metrics.</p><a class="learn_more" href="/voice/contact-center.html">Explore more <svg xmlns="http://www.w3.org/2000/svg" width="24.463" height="10.905" viewbox="0 0 24.463 10.905"><g transform="translate(-1465.969 -955.354)"><path class="a" d="M1458.538,956.778l4.392,4.392-4.392,4.392" transform="translate(24.463 -0.364)"></path><line class="a" x1="20.638" transform="translate(1466.719 960.806)"></line></g></svg></a></div><div class="zextension-right fadeinupcontent"><div class="zextension-img zextension-img-second"><picture><source data-srcset="//www.zohowebstatic.com/sites/zweb/images/voice/home/twowaysms.webp" type="image/webp"><img alt="Two way sms" data-lazy width="135" height="188" data-src="//www.zohowebstatic.com/sites/zweb/images/voice/home/twowaysms.png" src="data:image/svg+xml,%3Csvg%20%0D%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20xmlns='http://www.w3.org/2000/svg'%20viewBox='100%%20100%%20300%20200'%3E%3C/svg%3E"></picture></div><h3>Increase customer engagement with two-way SMS</h3><p>Carry out chat-like SMS conversations with local customers from the US and Canada using voice and SMS-enabled local numbers. Send one-way international SMS to 100+ countries.</p><a class="learn_more" href="/voice/business-text-messaging.html">Check SMS Rates <svg xmlns="http://www.w3.org/2000/svg" width="24.463" height="10.905" viewbox="0 0 24.463 10.905"><g transform="translate(-1465.969 -955.354)"><path class="a" d="M1458.538,956.778l4.392,4.392-4.392,4.392" transform="translate(24.463 -0.364)"></path><line class="a" x1="20.638" transform="translate(1466.719 960.806)"></line></g></svg></a></div><div class="zextension-right zextension-last fadeinupcontent "><div class="zextension-img zextension-img-third"><picture><source data-srcset="//www.zohowebstatic.com/sites/zweb/images/voice/home/helpdesk.webp" type="image/webp"><img class="screenshot-zextension" alt="Help Desk" width="338" height="162" data-lazy data-src="//www.zohowebstatic.com/sites/zweb/images/voice/home/helpdesk.png" src="data:image/svg+xml,%3Csvg%20%0D%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20xmlns='http://www.w3.org/2000/svg'%20viewBox='100%%20100%%20300%20200'%3E%3C/svg%3E"></picture></div><h3 class="cc-title">A business phone system within your CRM and helpdesk</h3><p>Seamlessly integrate your Zoho Voice phone system with CRM and helpdesk systems. Streamline your communications and transform the way you engage with your customers.</p><a class="learn_more" href="/voice/native-integrations.html">Learn more <svg xmlns="http://www.w3.org/2000/svg" width="24.463" height="10.905" viewbox="0 0 24.463 10.905"><g transform="translate(-1465.969 -955.354)"><path class="a" d="M1458.538,956.778l4.392,4.392-4.392,4.392" transform="translate(24.463 -0.364)"></path><line class="a" x1="20.638" transform="translate(1466.719 960.806)"></line></g></svg></a></div></div></div></div></div><div class="zwc-testimonials"><div class="content-wrap"><div class="testi-slide"><div class="testimonials-content"><div class="user-logo"><img src="//www.zohowebstatic.com/sites/zweb/images/otherbrandlogos/page-insurance.png" alt="Page" width="120" height="100"></div><p>As a small business owner for the past 20 years, I鈥檝e used a handful of phone systems. Zoho Voice in my favorite system because I can self-administer things and it makes calling slick. I would recommend it especially if you are using Zoho One or Zoho CRM.</p><div class="zwc-userdetails"><img src="//www.zohowebstatic.com/sites/zweb/images/voice/home/johnpage.png" width="80" alt="John page"><div><h4>John page</h4><p>President</p></div></div></div><div class="testimonials-content"><div class="user-logo"><img src="//www.zohowebstatic.com/sites/zweb/images/otherbrandlogos/quickbus.png" alt="Page" width="180" height="70"></div><p>Zoho voice made it easy and seamless for me to set up a remote call center for a global company. With the software, our agents have the option to use their mobile phones or laptop for inbound and outbound calls anywhere in the world. We constantly handled calls from Nigeria and South Africa with ease. The Zoho Voice dashboard gives a lot of insight into our operations at a glance, too. Things like credit usage and call statistics are granularly presented and easily linked to individual agents across each country. There's also the effective and efficient CRM integration. Furthermore, the Zoho Voice team provides excellent customer support with prompt resolution to enquiries and complaints. Zoho Voice is simply amazing!</p><div class="zwc-userdetails"><img src="//www.zohowebstatic.com/sites/zweb/images/voice/home/judith.png" width="80" alt="Judith Azi"><div><h4>Judith Azi</h4><p>Global Customer Success Manager</p></div></div></div></div></div></div><div class="business-calls-section"><div class="content-wrap"><div class="business-calls-inner"><div class="business_flx"><h2>Ready to modernize the way you handle business calls?</h2><div class="business_flx_rgt"><p>Watch a product demo and see Zoho Voice in action. Get in touch with us for inquiries.</p><a class="learn_more" href="/voice/request-demo.html" target="_blank">Get in touch <svg xmlns="http://www.w3.org/2000/svg" width="24.463" height="10.905" viewbox="0 0 24.463 10.905"><g transform="translate(-1465.969 -955.354)"><path class="a" d="M1458.538,956.778l4.392,4.392-4.392,4.392" transform="translate(24.463 -0.364)"></path><line class="a" x1="20.638" transform="translate(1466.719 960.806)"></line></g></svg></a></div></div><div class="business_play_video fadeinup "><picture><source type="image/webp" srcset="//www.zohowebstatic.com/sites/zweb/images/voice/home/businesscallsanalysis.webp 2x"><source type="image/png" srcset="//www.zohowebstatic.com/sites/zweb/images/voice/home/businesscallsreport.png 2x"><img alt="Ready to modernize the way you handle business calls?" width="813" height="572" data-lazy="" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII=" data-src="//www.zohowebstatic.com/sites/zweb/images/voice/home/businesscallsreport.png "></picture><a href="javascript:;" class="vimvideo" data-video="https://player.vimeo.com/video/750246232?dnt=1">Watch Demo</a></div></div></div></div><div class="old-fashioned-section"><div class="content-wrap"><div class="old-fashioned-inner"><h2>Flexible. Reliable. Cost-effective.</h2><div class="fashioned_flx"><div class="fashioned_list fashioned_list1"><span> </span><h4>Stay mobile</h4><p>Get your own virtual business phone number. Make and receive calls from wherever you are, on any device.</p></div><div class="fashioned_list fashioned_list2"><span> </span><h4>Easy deployment</h4><p>Set up your cloud-based phone system in few simple steps. All you need is an active internet connection-no special equipment needed.</p></div><div class="fashioned_list fashioned_list3"><span> </span><h4>Connect with your colleagues</h4><p>Add all your teams to one account and stay connected using extension calling.</p></div><div class="fashioned_list fashioned_list4"><span> </span><h4>Take your business global</h4><p>Set up local and toll-free numbers from multiple countries and help your business expand beyond its borders.</p></div><div class="fashioned_list fashioned_list5"><span> </span><h4>High-quality calls <br> at low prices</h4><p>Make calls without worrying about your budget. Experience uncompromising quality on your business calls, all while saving a ton鈥攅specially if you make a lot of international calls.</p></div><div class="fashioned_list fashioned_list6"><span> </span><h4>Pay as you go</h4><p>Buy voice credits and pay for your calls only when you make or receive them. <a class="" href="/voice/pricing.html#voice_pricing">Check out our call rates here.</a></p></div></div><div class="zfeatures"><a class="learn_more feature-btn" href="/voice/features.html" target="_blank">Key Features <svg xmlns="http://www.w3.org/2000/svg" width="24.463" height="10.905" viewbox="0 0 24.463 10.905"><g transform="translate(-1465.969 -955.354)"><path class="a" d="M1458.538,956.778l4.392,4.392-4.392,4.392" transform="translate(24.463 -0.364)" style="stroke:#fff"></path><line class="a" x1="20.638" transform="translate(1466.719 960.806)" style="stroke:#fff"></line></g></svg></a></div></div></div></div><div class="handel-calls-section"><div class="content-wrap"><div class="handel-calls-inner"><div class="handel_content"><h2>Handle calls on the go</h2><p>Make and receive local and international business calls using our native mobile apps. Stay connected with your clients even when you鈥檙e away from your desk.</p><div class="app-links"><a class="app-store" href="https://apps.apple.com/us/app/zdialer-by-zoho-voice/id1600622064" target="_blank" rel="noopener"> </a><a class="g-play" href="https://play.google.com/store/apps/details?id=com.zoho.zdialer" target="_blank" rel="noopener"> </a></div></div><div class="handel_img"><picture><source type="image/webp" srcset="//www.zohowebstatic.com/sites/zweb/images/voice/home/handel-img-2x.webp 2x"><img class="fadeinupcontent1" alt="Softphone - Make calls on the go - Zoho Voice" width="260" height="515" data-lazy="" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII=" data-src="//www.zohowebstatic.com/sites/zweb/images/voice/home/handlecalls.png"></picture></div></div></div></div><div class="zdialer-handling-section"><div class="content-wrap"><div class="zdialer-handling-inner"><div class="titleicon"><span class="zp-icon zp-voice"></span></div><h2>Experience better call handling with ZDialer</h2><p>Place calls with a single click and answer inbound calls from any webpage using our browser extensions. <a href="/voice/zdialer.html">Learn more</a></p><div class="download_btn"><a class="chrome-btn" href="https://chrome.google.com/webstore/detail/zdialer-zoho-voice-extens/gnpglhdhioifppkjdpmlmolgeanpaofi" target="_blank" rel="noopener"><span class="zp-icon chromeicon"></span> Download for Chrome</a><a class="edge-btn" href="https://microsoftedge.microsoft.com/addons/detail/zdialer-zoho-voice-exte/imgpdiokobcegooehdjfjebajjnlogbh" target="_blank" rel="noopener"><span class="zp-icon edgeicon"></span> Download for Edge</a><a class="firefox-btn" href="https://addons.mozilla.org/en-US/firefox/addon/zdialer-zoho-voice-extension/" target="_blank" rel="noopener"><span class="zp-icon firefoxicon"></span> Download for Firefox</a></div></div></div></div><div class="btm-section"><div class="content-wrap"><h2>Get your cloud-based phone system now, so you can leave your desk behind.</h2><a class="act-btn cta-btn" href="/voice/signup.html">SIGN UP FOR FREE</a></div></div><div class="faq" id="faq"><div class="content-wrap"><h2>Frequently asked questions</h2><ul class="faq-accordian"><li><h4 class="active">What is Zoho Voice? <span class="arrow"></span></h4><div style="display:block"><p>Zoho Voice is online telephony software with which you can purchase phone numbers to make and receive local and international business calls. Zoho Voice uses Zoho's own cloud PBX (Private Branch Exchange) system at the backend to facilitate this.</p></div></li><li><h4>What are the system and network requirements for Zoho Voice? <span class="arrow"></span></h4><div><p>Zoho Voice runs on all standard web browsers, as well as iOS and Android mobile phones, and requires a minimum internet speed of 5Mbps to seamlessly make and receive calls.</p></div></li><li><h4>Can I try Zoho Voice without purchasing my own number? <span class="arrow"></span></h4><div><p>Yes, you can try making outbound calls using our test number and the free credits we provide. Incoming calls cannot be tested using the test number.</p></div></li><li><h4>Can I use Zoho Voice with my personal email address? <span class="arrow"></span></h4><div><p>Yes, you can use Zoho Voice with your personal email address. Signup through Gmail is blocked by default to avoid spam calls, so you'll need to send us an email to whitelist your Gmail account. Zoho Voice offers a free Solo plan鈥攜ou just need to buy credits and get a phone number to make and receive calls. Call charges applicable.</p></div></li><li><h4>Is Zoho Voice included in Zoho One? <span class="arrow"></span></h4><div><p>No, Zoho Voice is not included in Zoho One. Zoho Voice <a href="/voice/pricing.html">subscription</a> is separate. A Zoho One license does not include Voice.</p><p> Now, you might be wondering if you can use Zoho Voice's telephony features in your Zoho One portal. The answer is "Yes!"</p><p> Zoho Voice has an integration with Zoho apps via Zoho Telephony (PhoneBridge). Zoho Telephony is a single point of integration between Zoho apps and cloud PBX services including Zoho Voice and many other third-party services.</p><p> Zoho Telephony is available in the Zoho One Marketplace. You can add Zoho Voice as your cloud PBX service in Zoho Telephony, import your Zoho One agents into Zoho Voice, purchase phone numbers, assign them to agents, and configure calls.</p><p> Zoho Telephony integration is available in our <a href="/voice/pricing.html#enterprise_telephony">Enterprise Telephony</a> edition only.</p></div></li><li><h4>Is Voice available in the EU, IN, or AU? <span class="arrow"></span></h4><div><p>Sorry, Zoho Voice is currently only available in the US and EU data center. We're setting up Zoho Voice in our AU data centers. We'll make announcements regarding that in our blog. Users who've already registered for Zoho services in our AU and IN data centers cannot access Zoho Voice using the same email address.</p><p> However, you can use Telephony's built-in phone system and later port your numbers to Zoho Voice when it is available in the EU and AU.</p></div></li><li><h4>Which compliance standards do Zoho Voice adhere to? <span class="arrow"></span></h4><div><p>Features of Zoho Voice helps you achieve GDPR and HIPAA compliance. To know more about compliance guide for Zoho Voice, <a href="https://help.zoho.com/portal/en/kb/zoho-voice/getting-started/articles/hipaa-compliance-guide-for-zoho-voice" target="_blank">refer here</a>.</p></div></li></ul></div></div></div></div> </main> <footer><div class="zw-product-footer"></div><div class="zw-global-footer"></div><div class="zw-only-copyright"></div><div class="zw-promo-bottom"></div> </footer> <aside><div class="zw-other-info"></div> </aside><script src="//www.zohowebstatic.com/sites/zweb/js/common/zcms.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/common/validation-plugin.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/common/slick-plugin.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/common/zohocustom.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/product/voice.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/translation/voice/188.js"></script></body></html>