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justify-center px-5 sm:px-10"><section data-testid="main-content" id="main-content" class="max-w-full w-240"><section data-testid="article-section" class="section section__article"><div class="justify-center flex"><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/fr/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">Toutes les collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 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hover:text-body-secondary-color" data-testid="breadcrumb-1">Comment ça fonctionne ? </a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Les valeurs de la communauté Studapart</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Les valeurs de la communauté Studapart</header></div><div class="avatar"><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"> <!-- -->Mis à jour il y a plus de 3 ans</span></div></div></div></div><div class="jsx-ef86202475c6562f "><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Chez Studapart, on se lève chaque matin pour faire des locations une expérience plus simple et humaine. Une expérience juste et efficace où chacun est maître de sa location. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Pour cela, on crée une culture commune aux loueurs et aux locataires : <i>la culture du mieux loge</i>r. Elle nous rassemble et rassemble nos utilisateurs autour de valeurs communes de respect, de communication et de vivre ensemble. Voici ce qui nous tient à coeur : <br/></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b><i>Des principes et valeurs partagées : </i></b><br/><br/><b>Transparence </b><br/>On combat toutes formes d’opacité. Nos loueurs et nos locataires ne masquent aucune information. Les profils sont vérifiés, les loyers correspondent aux prestations fournies et les logements sont salubres.<br/><br/><b>Ouverture </b><br/>Notre communauté est composée de locataires et de loueurs de tous horizons. Chez Studapart, on célèbre la diversité, on aime apprendre à travers autrui et on loue sans discriminer. <br/><br/><b>Bienveillance </b><br/>Écoute, entraide et partage sont nos maîtres-mots. Nos loueurs et nos locataires sont moteurs d'une expérience simplifiée : ils savent se rendre disponibles et se montrent réactifs quand on les sollicite ! <br/><br/></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b><i>Comportements contraires à nos valeurs :</i></b><br/><br/><b>Fraudes, extorsion </b><br/>Nos membres respectent le fonctionnement de la plateforme et l'utilisent uniquement pour louer ou mettre en location un logement. La réservation d’un logement se fait obligatoirement en ligne et dans les règles de l’art (authenticité des profils et des documents, respect des pratiques du marché…).<br/><br/><b>Discrimination </b><br/>Aucune différence de traitement n’est tolérée au sein de la communauté Studapart, en fonction de critères d'appartenance (ou de non-appartenance) à : une ethnie ou une race, la religion, les convictions, l’âge, le handicap, l’orientation sexuelle… <br/><br/><b>Irrespect</b><br/>Nos locataires et propriétaires échangent avec respect. Aucune forme de violence (exemple : insultes) n’est acceptée au sein de la communauté. Nos membres sont accueillants et font preuve de fiabilité. <br/><br/></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b><i>Sanctions applicables : </i></b><br/><br/>En cas de non respect des comportements requis et des conditions générales d’utilisation et de vente de la plateforme, Studapart se réserve le droit d’intervenir en appliquant les sanctions suivantes : </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b><i>En cas de non respect de la réservation en ligne : </i></b></p></div></li></ul></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>En fonction de la gravité et de la répétition de la violation :</p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Le loueur reçoit une pénalité financière du montant des <a href="https://help.studapart.com/fr/articles/5214867-qu-est-ce-que-la-reservation-en-ligne" rel="nofollow noopener noreferrer" target="_blank">frais de réservation</a> manqués (initialement à la charge du locataire)</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Son compte est suspendu jusqu'à réception du paiement dû </p></div></li></ul></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b><i>En cas de violation des comportements requis : </i></b></p></div></li></ul></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>En fonction de la gravité et de la répétition de la violation :</p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Le membre recevra un avertissement</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Son compte se verra suspendu ou définitivement supprimé</p></div></li></ul></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>> <a href="https://help.studapart.com/fr/articles/5214405-les-regles-d-utilisation-de-la-plateforme" rel="nofollow noopener noreferrer" target="_blank">Les règles d'utilisation de la plateforme</a></p></div><section class="jsx-62724fba150252e0 related_articles my-6"><hr class="jsx-62724fba150252e0 my-6 sm:my-8"/><div class="jsx-62724fba150252e0 mb-3 text-xl font-bold">Articles connexes</div><section class="flex 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Une expérience juste et efficace où chacun est maître de sa location. ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Pour cela, on crée une culture commune aux loueurs et aux locataires : \u003ci\u003ela culture du mieux loge\u003c/i\u003er. Elle nous rassemble et rassemble nos utilisateurs autour de valeurs communes de respect, de communication et de vivre ensemble. Voici ce qui nous tient à coeur : \u003cbr\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003e\u003ci\u003eDes principes et valeurs partagées : \u003c/i\u003e\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTransparence \u003c/b\u003e\u003cbr\u003eOn combat toutes formes d’opacité. Nos loueurs et nos locataires ne masquent aucune information. Les profils sont vérifiés, les loyers correspondent aux prestations fournies et les logements sont salubres.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eOuverture \u003c/b\u003e\u003cbr\u003eNotre communauté est composée de locataires et de loueurs de tous horizons. Chez Studapart, on célèbre la diversité, on aime apprendre à travers autrui et on loue sans discriminer. \u003cbr\u003e\u003cbr\u003e\u003cb\u003eBienveillance \u003c/b\u003e\u003cbr\u003eÉcoute, entraide et partage sont nos maîtres-mots. Nos loueurs et nos locataires sont moteurs d'une expérience simplifiée : ils savent se rendre disponibles et se montrent réactifs quand on les sollicite ! \u003cbr\u003e\u003cbr\u003e","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003e\u003ci\u003eComportements contraires à nos valeurs :\u003c/i\u003e\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eFraudes, extorsion \u003c/b\u003e\u003cbr\u003eNos membres respectent le fonctionnement de la plateforme et l'utilisent uniquement pour louer ou mettre en location un logement. La réservation d’un logement se fait obligatoirement en ligne et dans les règles de l’art (authenticité des profils et des documents, respect des pratiques du marché…).\u003cbr\u003e\u003cbr\u003e\u003cb\u003eDiscrimination \u003c/b\u003e\u003cbr\u003eAucune différence de traitement n’est tolérée au sein de la communauté Studapart, en fonction de critères d'appartenance (ou de non-appartenance) à : une ethnie ou une race, la religion, les convictions, l’âge, le handicap, l’orientation sexuelle… \u003cbr\u003e\u003cbr\u003e\u003cb\u003eIrrespect\u003c/b\u003e\u003cbr\u003eNos locataires et propriétaires échangent avec respect. Aucune forme de violence (exemple : insultes) n’est acceptée au sein de la communauté. Nos membres sont accueillants et font preuve de fiabilité. \u003cbr\u003e\u003cbr\u003e","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003e\u003ci\u003eSanctions applicables : \u003c/i\u003e\u003c/b\u003e\u003cbr\u003e\u003cbr\u003eEn cas de non respect des comportements requis et des conditions générales d’utilisation et de vente de la plateforme, Studapart se réserve le droit d’intervenir en appliquant les sanctions suivantes : ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"unorderedNestedList","text":"- \u003cb\u003e\u003ci\u003eEn cas de non respect de la réservation en ligne : \u003c/i\u003e\u003c/b\u003e","items":[{"content":[{"type":"paragraph","text":"\u003cb\u003e\u003ci\u003eEn cas de non respect de la réservation en ligne : \u003c/i\u003e\u003c/b\u003e","class":"no-margin"}]}]},{"type":"paragraph","text":"En fonction de la gravité et de la répétition de la violation :","class":"no-margin"},{"type":"unorderedNestedList","text":"- Le loueur reçoit une pénalité financière du montant des \u003ca href=\"https://help.studapart.com/fr/articles/5214867-qu-est-ce-que-la-reservation-en-ligne\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003efrais de réservation\u003c/a\u003e manqués (initialement à la charge du locataire)\n- Son compte est suspendu jusqu'à réception du paiement dû ","items":[{"content":[{"type":"paragraph","text":"Le loueur reçoit une pénalité financière du montant des \u003ca href=\"https://help.studapart.com/fr/articles/5214867-qu-est-ce-que-la-reservation-en-ligne\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003efrais de réservation\u003c/a\u003e manqués (initialement à la charge du locataire)","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Son compte est suspendu jusqu'à réception du paiement dû ","class":"no-margin"}]}]},{"type":"unorderedNestedList","text":"- \u003cb\u003e\u003ci\u003eEn cas de violation des comportements requis : \u003c/i\u003e\u003c/b\u003e","items":[{"content":[{"type":"paragraph","text":"\u003cb\u003e\u003ci\u003eEn cas de violation des comportements requis : \u003c/i\u003e\u003c/b\u003e","class":"no-margin"}]}]},{"type":"paragraph","text":"En fonction de la gravité et de la répétition de la violation :","class":"no-margin"},{"type":"unorderedNestedList","text":"- Le membre recevra un avertissement\n- Son compte se verra suspendu ou définitivement supprimé","items":[{"content":[{"type":"paragraph","text":"Le membre recevra un avertissement","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Son compte se verra suspendu ou définitivement supprimé","class":"no-margin"}]}]},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u0026gt; \u003ca href=\"https://help.studapart.com/fr/articles/5214405-les-regles-d-utilisation-de-la-plateforme\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eLes règles d'utilisation de la plateforme\u003c/a\u003e","class":"no-margin"}],"collectionId":"6768056","description":"","id":"4731661","lastUpdated":"Mis à jour il y a plus de 3 ans","relatedArticles":[{"title":"Comment fonctionne Studapart ?","url":"https://help.studapart.com/fr/articles/5214405-comment-fonctionne-studapart"},{"title":"Qu’est-ce que Studapart ?","url":"https://help.studapart.com/fr/articles/5214427-qu-est-ce-que-studapart"},{"title":"Combien coûte Studapart ?","url":"https://help.studapart.com/fr/articles/5214429-combien-coute-studapart"},{"title":"Quelles sont les protections de Studapart pour sécuriser mon logement ?","url":"https://help.studapart.com/fr/articles/7837438-quelles-sont-les-protections-de-studapart-pour-securiser-mon-logement"}],"targetUserType":"everyone","title":"Les valeurs de la communauté Studapart","showTableOfContents":true,"synced":false},"breadcrumbs":[{"url":"https://help.studapart.com/fr/collections/6768032-ouvrir-un-compte-studapart","name":"Ouvrir un compte Studapart"},{"url":"https://help.studapart.com/fr/collections/6768056-comment-ca-fonctionne","name":"Comment ça fonctionne ? 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