CINXE.COM

AliceWyman | Profile | Mozilla Support

<!DOCTYPE html> <html class="no-js" lang="en-US" dir="ltr" data-gtm-container-id="G-2VC139B3XV" > <head> <!-- Read more about our custom configuration and use of Google Analytics here: https://bugzilla.mozilla.org/show_bug.cgi?id=1122305#c8 --> <!-- Google Tag Manager --> <script src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/gtm-snippet.1c0037a49b66fb06.js" nonce="cm5BYZQoJhjlB7pi0AydOQ=="></script> <!-- End Google Tag Manager --> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <title>AliceWyman | Profile | Mozilla Support</title> <link rel="apple-touch-icon" sizes="180x180" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/apple-touch-icon.bdc11b610d791a16.png"> <link rel="icon" type="image/png" sizes="32x32" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon-32x32.2143cdf0c7e3f377.png"> <link rel="icon" type="image/png" sizes="16x16" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon-16x16.352a0a2cef154dda.png"> <link rel="manifest" href="/manifest.json"> <link rel="shortcut icon" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon.03d97697df808c0e.ico"> <meta name="theme-color" content="#ffffff"> <link rel="search" type="application/opensearchdescription+xml" title="Mozilla Support" href="/en-US/search/xml"/> <link href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/screen.7c7f344f96f6c2a7.css" rel="stylesheet" nonce="cm5BYZQoJhjlB7pi0AydOQ=="> <script defer="defer" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/620.c017de8a3c1e20cf.js" nonce="cm5BYZQoJhjlB7pi0AydOQ=="></script><script defer="defer" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/common.a856f1c1afbd9b67.js" nonce="cm5BYZQoJhjlB7pi0AydOQ=="></script> <script defer="defer" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/users.7ba718c9a30944cc.js" nonce="cm5BYZQoJhjlB7pi0AydOQ=="></script> <script defer="defer" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/common.fx.download.6e0d6173cf4fde5d.js" nonce="cm5BYZQoJhjlB7pi0AydOQ=="></script> <meta name="robots" content="noindex"/> <meta name="google-site-verification" content="2URA-2Y9BeYYUf8B2BSsBSVetJJS3TZwlXBOaMx2VfY" /> <meta name="google-site-verification" content="ueNbCgS4e1JIAgLGwufm-jHaIcLXFLtFMmR_65S1Ag0" /> <meta name="msvalidate.01" content="1659173DC94819093068B0ED7C51C527" /> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" /> <link rel="canonical" href="https://support.mozilla.org/en-US/user/AliceWyman/" /> </head> <body class="html-ltr logged-out responsive profile en-US" data-readonly="false" data-usernames-api="/en-US/users/api/usernames" data-messages-api="/en-US/messages/api/autocomplete" data-media-url="https://assets-prod.sumo.prod.webservices.mozgcp.net/" > <ul class="sumo-nav-access" id="nav-access"> <li><a href="#main-content">Skip to main content</a></li> <li><a href="/en-US/locales">Switch language</a></li> <li><a id="skip-to-search" href="#search-q">Skip to search</a></li> </ul> <div class="media-test"></div> <div id="announcements"> <div id="announce-geoip-suggestion" class="mzp-c-notification-bar mzp-t-warning"> <button class="mzp-c-notification-bar-button close-button" data-close-id="announce-geoip-suggestion" type="button" data-close-memory="remember" data-close-type="remove" > </button> <p></p> </div> </div> <header class="mzp-c-navigation sumo-nav"> <div class="mzp-c-navigation-l-content"> <div class="sumo-nav--container"> <div class="sumo-nav--logo"> <a href="/en-US/"><img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/mozilla-support.c4f961a8d7b1d501.svg" alt="Mozilla Support Logo"/></a> </div> <button data-mobile-nav-search-button class="sumo-nav--search-button" type="button">Search</button> <button data-sumo-toggle-nav="#main-navigation" class="sumo-nav--toggle-button" type="button" aria-controls="main-navigation">Menu</button> <a class="sumo-nav--avatar-button" data-sumo-toggle-nav="#profile-navigation" aria-controls="profile-navigation" aria-role="button"> <img class="avatar" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-FFA-avatar.2f8c2a0592bda1c5.png" alt="Avatar for Username"> </a> <div class="mzp-c-navigation-items sumo-nav--list-wrap" id="main-navigation"> <div class="mzp-c-navigation-menu"> <nav class="mzp-c-menu mzp-is-basic"> <ul class="mzp-c-menu-category-list sumo-nav--list"> <li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable"> <a class="mzp-c-menu-title sumo-nav--link" href="/en-US/questions/" aria-haspopup="true" aria-controls="mzp-c-menu-panel-help">Explore Help Articles</a> <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-help"> <div class="sumo-nav--dropdown-container"> <div class="sumo-nav--dropdown-grid"> <button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Close Firefox menu</button> <div class="sumo-nav--dropdown-col"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"> <g transform="translate(3 3)" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round"> <rect stroke-linejoin="round" width="18" height="18" rx="2" /> <path d="M4 5h10M4 9h10M4 13h4" /> </g> </svg> <h4 class="mzp-c-menu-item-title">Explore by product</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist"> <li> <a href="/en-US/products/firefox" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.firefox-browser.product-home", "link_detail": "firefox" }'> Firefox desktop </a> </li> <li> <a href="/en-US/products/firefox-private-network-vpn" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.mozilla-vpn.product-home", "link_detail": "firefox-private-network-vpn" }'> Mozilla VPN </a> </li> <li> <a href="/en-US/products/ios" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.firefox-for-ios.product-home", "link_detail": "ios" }'> Firefox for iOS </a> </li> <li> <a href="/en-US/products/thunderbird" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.thunderbird.product-home", "link_detail": "thunderbird" }'> Thunderbird </a> </li> <li> <a href="/en-US/products/mobile" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.firefox-for-android.product-home", "link_detail": "mobile" }'> Firefox for Android </a> </li> <li> <a class="color-link" href="/en-US/products/" data-event-name="link_click" data-event-parameters='{"link_name": "main-menu.browse-all-articles.list-products"}'> View all products </a> </li> </ul> </section> </div> <div class="sumo-nav--dropdown-col"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"> <g transform="translate(3 3)" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round"> <rect stroke-linejoin="round" width="18" height="18" rx="2" /> <path d="M4 5h10M4 9h10M4 13h4" /> </g> </svg> <h4 class="mzp-c-menu-item-title">Explore by topic</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist"> <li> <a href="/en-US/topics/settings" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.topic-home", "link_detail": "settings" }'> Settings </a> </li> <li> <a href="/en-US/topics/installation-and-updates" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.topic-home", "link_detail": "installation-and-updates" }'> Installation and updates </a> </li> <li> <a href="/en-US/topics/email-and-messaging" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.topic-home", "link_detail": "email-and-messaging" }'> Email and messaging </a> </li> <li> <a href="/en-US/topics/performance-and-connectivity" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.topic-home", "link_detail": "performance-and-connectivity" }'> Performance and connectivity </a> </li> <li> <a href="/en-US/topics/privacy-and-security" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.topic-home", "link_detail": "privacy-and-security" }'> Privacy and security </a> </li> <li> <a href="/en-US/topics/browse" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.topic-home", "link_detail": "browse" }'> Browse </a> </li> </ul> </section> </div> </div> </div> </div> </li> <li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable"> <a class="mzp-c-menu-title sumo-nav--link" href="#" aria-haspopup="true" aria-controls="mzp-c-menu-panel-tools">Community Forums</a> <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-tools"> <div class="sumo-nav--dropdown-container"> <div class="sumo-nav--dropdown-grid"> <button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Close Firefox menu</button> <div class="sumo-nav--dropdown-col"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"> <g stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M17 17l-1.051 3.154a1 1 0 01-1.898 0L13 17H5a2 2 0 01-2-2V5a2 2 0 012-2h14a2 2 0 012 2v10a2 2 0 01-2 2h-2zM7 8h10M7 12h10" /> </g> </svg> <h4 class="mzp-c-menu-item-title">Browse by product</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist"> <li> <a href="/en-US/questions/firefox" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "desktop" }'> Firefox desktop </a> </li> <li> <a href="/en-US/questions/focus-firefox" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "focus" }'> Firefox Focus </a> </li> <li> <a href="/en-US/questions/ios" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "ios" }'> Firefox for iOS </a> </li> <li> <a href="/en-US/questions/thunderbird" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "thunderbird" }'> Thunderbird </a> </li> <li> <a href="/en-US/questions/mobile" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "mobile" }'> Firefox for Android </a> </li> <li> <a class="color-link" href="/en-US/questions/" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "view-all-home" }'> View all forums </a> </li> </ul> </section> </div> <div class="sumo-nav--dropdown-col"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"> <path d="M10.5 9.5L3 17c-1 1.667-1 3 0 4s2.333.833 4-.5l7.5-7.5c2.333 1.054 4.333.734 6-.96 1.667-1.693 1.833-3.707.5-6.04l-3 3-2.5-.5L15 6l3-3c-2.333-1.333-4.333-1.167-6 .5-1.667 1.667-2.167 3.667-1.5 6z" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> <h4 class="mzp-c-menu-item-title">Browse all forum threads by topic</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist"> <li> <a href="/en-US/questions/topic/settings" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "settings" }'> Settings </a> </li> <li> <a href="/en-US/questions/topic/installation-and-updates" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "installation-and-updates" }'> Installation and updates </a> </li> <li> <a href="/en-US/questions/topic/email-and-messaging" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "email-and-messaging" }'> Email and messaging </a> </li> <li> <a href="/en-US/questions/topic/performance-and-connectivity" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "performance-and-connectivity" }'> Performance and connectivity </a> </li> <li> <a href="/en-US/questions/topic/privacy-and-security" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "privacy-and-security" }'> Privacy and security </a> </li> <li> <a href="/en-US/questions/topic/browse" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.support-forum-home", "link_detail": "browse" }'> Browse </a> </li> </ul> </section> </div> </div> </div> </div> </li> <li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable"> <a class="mzp-c-menu-title sumo-nav--link" href="/en-US/questions/" aria-haspopup="true" aria-controls="mzp-c-menu-panel-help">Ask a Question</a> <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-help"> <div class="sumo-nav--dropdown-container"> <div class="sumo-nav--dropdown-grid"> <button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Close Firefox menu </button> <div class="sumo-nav--dropdown"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"> <g stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M11 3H4a2 2 0 00-2 2v12a2 2 0 002 2h9l2 4 2-4h2a2 2 0 002-2v-6" /> <path d="M17.5 2.5a2.121 2.121 0 013 3L13 13l-4 1 1-4 7.5-7.5z" /> </g> </svg> <h4 class="mzp-c-menu-item-title">Get help with</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist-aaq"> <li> <a href="/en-US/questions/new/desktop" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "desktop" }'> Firefox desktop </a> </li> <li> <a href="/en-US/questions/new/firefox-enterprise" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "firefox-enterprise" }'> Firefox for Enterprise </a> </li> <li> <a href="/en-US/questions/new/relay" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "relay" }'> Firefox Relay </a> </li> <li> <a href="/en-US/questions/new/thunderbird" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "thunderbird" }'> Thunderbird </a> </li> <li> <a href="/en-US/questions/new/ios" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "ios" }'> Firefox for iOS </a> </li> <li> <a href="/en-US/questions/new/focus" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "focus" }'> Firefox Focus </a> </li> <li> <a href="/en-US/questions/new/monitor" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "monitor" }'> Monitor </a> </li> <li> <a href="/en-US/questions/new/mozilla-account" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "mozilla-account" }'> Mozilla Account </a> </li> <li> <a href="/en-US/questions/new/mobile" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "mobile" }'> Firefox for Android </a> </li> <li> <a href="/en-US/questions/new/firefox-private-network-vpn" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "firefox-private-network-vpn" }'> Mozilla VPN </a> </li> <li> <a href="/en-US/questions/new/pocket" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-2", "link_detail": "pocket" }'> Pocket </a> </li> <li> <a class="color-link" href="/en-US/questions/new" data-event-name="link_click" data-event-parameters='{ "link_name": "main-menu.aaq-step-1", "link_detail": "view-all" }'> View all </a> </li> </ul> </section> </div> </div> </div> </div> </li> <li class="mzp-c-menu-category"> <a class="mzp-c-menu-title sumo-nav--link" href="/en-US/contribute" data-event-name="link_click" data-event-parameters='{"link_name": "main-menu.contribute.contribute-home"}'> Contribute </a> </li> </ul> </nav> </div> </div> <div class="mzp-c-navigation-items sumo-nav--list-wrap-right logged-out" id="profile-navigation"> <div class="mzp-c-navigation-menu"> <nav class="mzp-c-menu mzp-is-basic"> <ul class="mzp-c-menu-category-list sumo-nav--list"> <li class="mzp-c-menu-category sumo-nav--item-right"> <form data-instant-search="form" id="support-search" action="/en-US/search/" method="get" class="simple-search-form"> <input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="Search questions, articles, or topics (example: saving passwords in Firefox)" class="searchbox" id="search-q" /> <button type="submit" title="Search" class="search-button">Search</button> </form> <a href="https://www.mozilla.org/firefox/new/?utm_source=support.mozilla.org&amp;utm_medium=referral&amp;utm_campaign=non-fx-button&amp;utm_content=header-download-button" class="firefox-download-button hidden sumo-button primary-button button-lg">Download Firefox</a> </li> <li class="mzp-c-menu-category logged-out-button-row "> <a rel="nofollow" href="/en-US/users/auth" class="sumo-button secondary-button button-lg" data-event-name="link_click" data-event-parameters='{"link_name": "main-menu.sign-in-up"}'> Sign In/Up </a> </li> </ul> </nav> </div> </div> <div class="mzp-c-navigation-items sumo-nav--mobile-search-form" id="search-navigation"> <div class="mzp-c-navigation-menu"> <nav class="mzp-c-menu mzp-is-basic"> <form data-instant-search="form" id="mobile-search-results" action="/en-US/search/" method="get" class="simple-search-form"> <input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="Search questions, articles, or topics (example: saving passwords in Firefox)" class="searchbox" id="search-q" /> <button type="submit" title="Search" class="search-button">Search</button> </form> </nav> </div> </div> </div> </div> </header><!--/.mzp-c-navigation --> <!-- This is only displayed when the instant search is active. This block is overriden in home.html and product.html, and can likely be removed when frontend search is replaced. --> <div class="home-search-section sumo-page-section--lg shade-bg hidden-search-masthead"> <div class="mzp-l-content narrow"> <div class="home-search-section--content"> <h4 class="sumo-page-heading-xl">Search Support</h4> <form data-instant-search="form" id="hidden-search" action="/en-US/search/" method="get" class="simple-search-form"> <input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="Search questions, articles, or topics (example: saving passwords in Firefox)" class="searchbox" id="search-q" /> <button type="submit" title="Search" class="search-button">Search</button> </form> </div> </div> </div> <div class="mzp-l-content " id="main-content"> <div class="sumo-page-section--inner"> <div class="sumo-l-two-col "> <aside id="aside" class="sumo-l-two-col--sidebar"> <nav class="sidebar-nav"> <span class="details-heading">AliceWyman</span> <ul id="user-nav" class="sidebar-nav--list"> <li class="sidebar-nav--item"><a rel="nofollow" href="/en-US/user/AliceWyman/" class="sidebar-nav--link selected">AliceWyman</a></li> </ul> </nav> </aside> <main role="main" class="sumo-l-two-col--main"> <article id="profile"> <h2 class="sumo-callout-heading user">AliceWyman <span class="username">(AliceWyman)</span> </h2> <p> </p> <h2 class="sumo-page-subheading location"> NJ, United States </h2> <section class="avatar-group"> <figure class="avatar-group--figure"> <img class="avatar" src="https://profile.accounts.firefox.com/v1/avatar/A" alt=""> </figure> <div class="avatar-group--details"> <ul class="avatar-group--details-list"> <li class="avatar-group--details-item"> <label class="avatar-group--details-label">Community Portal:</label> <a rel="nofollow" href="https://community.mozilla.org/people/alicewyman/">alicewyman</a> </li> <li class="avatar-group--details-item"> <label class="avatar-group--details-label">People Directory:</label> <a rel="nofollow" href="https://people.mozilla.org/p/alicewyman/">alicewyman</a> </li> </ul> </div> </section> <section class="contributions"> <h2 class="sumo-page-subheading mt-lg">Contributions</h2> <ul> <li> Involved with Mozilla since Apr 2003 </li> <li> <a rel="nofollow" href="/en-US/user/AliceWyman/questions"> 7 questions </a> </li> <li> <a rel="nofollow" href="/en-US/user/AliceWyman/answers"> 3135 answers </a> </li> <li> 301 solutions </li> <li> <a rel="nofollow" href="/en-US/user/AliceWyman/documents"> 1072 documents </a> </li> </ul> </section> <section class="bio"> <h2 class="sumo-page-subheading mt-lg">About AliceWyman</h2> <p>My name is listed at the end of each Knowledge Base article I've written or helped edit. If you have suggestions to improve a specific KB article, there's a Discussion forum linked from the menu under Editing Tools. If you want to help write or edit KB articles, see <a href="/en-US/kb/improve-knowledge-base" rel="nofollow">Improve the Knowledge Base</a> and <a href="/en-US/kb/writing-guide-knowledge-base-articles" rel="nofollow">Writing guide for Knowledge Base articles</a>. For general information about the Knowledge Base, see <a href="/en-US/kb/about-knowledge-base" rel="nofollow">About the Knowledge Base</a>. There's also a <a href="/forums/knowledge-base-articles" rel="nofollow">Knowledge base articles</a> contributor forum where you can bring up topics and issues that affect multiple KB articles. </p><p><strong>Please don't send me a private message to ask for help with your Mozilla issue.</strong> You should <a href="/questions/new" rel="nofollow">ask a question</a> on the support forum (see <a href="/en-US/kb/get-community-support" rel="nofollow">Get community support</a> for more information and resources). If you send me a private message that's related to a support forum question you posted, such as what fixed the problem, I'll copy your message to your support forum thread, so that others reading can benefit. I'll also reply to your private message (if a reply is needed) in the support forum thread. </p><p>This is my primary Mozilla Support profile. Other profiles: <a href="/user/user12345678" rel="nofollow">user12345678</a> and <a href="/user/wymette" rel="nofollow">wymette</a> </p> </section> <section class="groups"> <h2 class="sumo-page-subheading mt-lg">AliceWyman&#39;s Groups</h2> <ul> <li><a href="/en-US/groups/forum-moderators/">Forum Moderators</a></li> <li><a href="/en-US/groups/forum-contributors/">forum-contributors</a></li> <li><a href="/en-US/groups/kb-contributors/">kb-contributors</a></li> <li>Kitsune Beta Testers</li> <li><a href="/en-US/groups/knowledge-base-editors/">Knowledge Base Editors</a></li> <li><a href="/en-US/groups/knowledge-base-reviewers/">Knowledge Base Reviewers</a></li> <li><a href="/en-US/groups/reviewers/">Reviewers</a></li> </ul> </section> <section class="badges cf"> <h2 class="sumo-page-subheading mt-lg">Badges</h2> <ul class="cf badges-list"> <li> <a href="/en-US/badges/badge/firefox-20th-anniversary-badge/awards/4316" title="Firefox 20th Anniversary Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badges/2024-11-08-00-32-02-7631bc.png" alt="Firefox 20th Anniversary Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2024-kb-badge/awards/4156" title="2024 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-badge.f568f5983f4a51be.png" alt="2024 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2023-support-forum-badge/awards/4060" title="2023 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-badge.f568f5983f4a51be.png" alt="2023 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2023-kb-badge/awards/4016" title="2023 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-badge.f568f5983f4a51be.png" alt="2023 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2022-support-forum-badge/awards/3925" title="2022 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-badge.f568f5983f4a51be.png" alt="2022 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2022-kb-badge/awards/3864" title="2022 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-badge.f568f5983f4a51be.png" alt="2022 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2021-support-forum-badge/awards/3762" title="2021 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-badge.f568f5983f4a51be.png" alt="2021 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2021-kb-badge/awards/3711" title="2021 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-badge.f568f5983f4a51be.png" alt="2021 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2020-support-forum-badge/awards/3595" title="2020 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/d/e/dea4d20e247757f05015db5cbedcb8a0_image_1519067851_0498.png" alt="2020 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2020-kb-badge/awards/3489" title="2020 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/7/e/7e8f001f811beb9a97f759a763c83741_image_1519068048_0973.png" alt="2020 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2019-support-forum-badge/awards/3420" title="2019 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/7/2/72d1d1ef87a8ff5080a91add4eeb0898_image_1519067809_0987.png" alt="2019 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2019-kb-badge/awards/3310" title="2019 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/c/8/c84140a961bec48c3c4f99442b8931f8_image_1519067967_0381.png" alt="2019 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2018-support-forum-badge/awards/3187" title="2018 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/2/9/29a845305090d8ef87b7746f117ff308_image_1519066864_0908.png" alt="2018 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2018-kb-badge/awards/3114" title="2018 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/8/6/86cf4b4d60e4f2011a4672920086ff7f_image_1519066959_0520.png" alt="2018 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2017-support-forum-badge/awards/3045" title="2017 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/b/5/b5bbb96c16466e29bfbda6b4b5f89506_image_1517814766_0579.png" alt="2017 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2017-kb-badge/awards/2913" title="2017 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/2/6/26ed413cd3ad825d18590f987cc2d13a_image_1517820860_0173.png" alt="2017 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2016-kb-badge/awards/2620" title="2016 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/6/4/6411b87e8089fff4b8408bc180dc6c98_image_1451936062_0646.png" alt="2016 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2016-support-forum-badge/awards/2586" title="2016 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/7/8/78f3e27408da326120749804e6e93cd9_image_1451936116_0913.png" alt="2016 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2015-support-forum-badge/awards/2223" title="2015 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/9/9/99bccb07daafabb880a3c048cb612774_image_1424818361_0261.png" alt="2015 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2015-kb-badge/awards/2174" title="2015 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/3/0/30df8e8e30d445762c99b87a29d0ff4e_image_1424818205_0378.png" alt="2015 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2014-kb-badge/awards/1677" title="2014 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/f/f/ff3151f5355af8c91cc625da7c33af7b_image_1416251659_0244.png" alt="2014 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2014-support-forum-badge/awards/1665" title="2014 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/7/8/78699bbef5b749444e1bd2bb467cdc29_image_1416251576_0915.png" alt="2014 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2013-support-forum-badge/awards/1326" title="2013 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/d/4/d4dc6533946d45a17c4eace813f30d84_image_1380572151_0077.png" alt="2013 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2013-kb-badge/awards/1242" title="2013 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/c/3/c30030d28bbf3c7987eed30d313c16cf_image_1380564048_0750.png" alt="2013 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2012-support-forum-badge/awards/1087" title="2012 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/e/0/e0588f640f66447239fa2ff02dcc6e30_image_1380572245_0667.png" alt="2012 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2012-kb-badge/awards/1016" title="2012 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/a/3/a33320a67bbcc2b7843020654135df99_image_1380570621_0413.png" alt="2012 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2011-support-forum-badge/awards/915" title="2011 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/a/4/a463e7c2ffc17c846ad404715c08a8df_image_1380571101_0718.png" alt="2011 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2011-kb-badge/awards/838" title="2011 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/3/4/34ef5ced0dd72706a76625f8e302b2bd_image_1380571316_0537.png" alt="2011 KB Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2010-support-forum-badge/awards/801" title="2010 Support Forum Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/6/0/60376b5565e6d28e1b11352db0251881_image_1380571733_0380.png" alt="2010 Support Forum Badge" /> </a> </li> <li> <a href="/en-US/badges/badge/2010-kb-badge/awards/761" title="2010 KB Badge"> <img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/badge/9/5/95102eff11d772bbc990eefbab0ba43d_image_1380571983_0486.png" alt="2010 KB Badge" /> </a> </li> </ul> <p><a href="/en-US/badges/">See all available SUMO badges</a></p> </section> <div class="pm-or-signout sumo-button-wrap extra-pad-top"> <p class="pm"><a class="sumo-button primary-button button-lg" href="/en-US/messages/new?to=AliceWyman">Private message</a></p> </div> </article> </main> </div> </div> </div> <footer class="mzp-c-footer"> <div class="mzp-l-content"> <nav class="mzp-c-footer-primary"> <div class="mzp-c-footer-cols"> <section class="mzp-c-footer-col"> <h5 class="mzp-c-footer-heading">Mozilla</h5> <ul class="mzp-c-footer-list"> <li><a href="https://www.mozilla.org/en-US/about/legal/fraud-report/">Report Trademark Abuse</a></li> <li><a href="https://github.com/mozilla/kitsune/">Source code</a></li> <li><a href="https://twitter.com/firefox">Twitter</a></li> <li> <a href="/en-US/contribute" data-event-name="link_click" data-event-parameters='{"link_name": "footer.join-our-community.contribute-home"}'> Join our Community </a> </li> <li> <a href="/en-US/" data-event-name="link_click" data-event-parameters='{"link_name": "footer.explore-help-articles.home"}'> Explore Help Articles </a> </li> </ul> </section> <section class="mzp-c-footer-col"> <h5 class="mzp-c-footer-heading">Firefox</h5> <ul class="mzp-c-footer-list"> <li><a href="https://www.mozilla.org/firefox/new/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral">Download</a></li> <li><a href="https://www.mozilla.org/firefox/new/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral">Firefox desktop</a></li> <li><a href="https://www.mozilla.org/firefox/mobile/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral">Android Browser</a></li> <li><a href="https://www.mozilla.org/firefox/mobile/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral">iOS Browser</a></li> <li><a href="https://www.mozilla.org/firefox/mobile/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral">Focus Browser</a></li> </ul> </section> <section class="mzp-c-footer-col"> <h5 class="mzp-c-footer-heading">Firefox for Developers</h5> <ul class="mzp-c-footer-list"> <li><a href="https://www.mozilla.org/en-US/firefox/developer/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral">Developer Edition</a></li> <li><a href="https://www.mozilla.org/en-US/firefox/channel/desktop/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral#beta">Beta</a></li> <li><a href="https://www.mozilla.org/en-US/firefox/channel/android/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral#beta">Beta for Android</a></li> <li><a href="https://www.mozilla.org/en-US/firefox/channel/desktop/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral#nightly">Nightly</a></li> <li><a href="https://www.mozilla.org/en-US/firefox/channel/android/?utm_source=support.mozilla.org&utm_campaign=footer&utm_medium=referral#nightly">Nightly for Android</a></li> </ul> </section> <section class="mzp-c-footer-col"> <h5 class="mzp-c-footer-heading">Mozilla Account</h5> <ul class="mzp-c-footer-list"> <li><a rel="nofollow" href="/en-US/users/auth">Sign In/Up</a></li> <li> <a href="/en-US/kb/access-mozilla-services-firefox-account" data-event-name="link_click" data-event-parameters='{"link_name": "footer.what-is-it.kb-article"}'> What Is It? </a> </li> <li><a href="https://accounts.firefox.com/reset_password">Reset Password</a></li> <li> <a href="/en-US/kb/switching-devices" data-event-name="link_click" data-event-parameters='{"link_name": "footer.sync-your-data.kb-article"}'> Sync Your Data </a> </li> <li> <a href="/en-US/products/mozilla-account" data-event-name="link_click" data-event-parameters='{ "link_name": "footer.get-help.product-home", "link_detail": "mozilla-account" }'> Get Help </a> </li> </ul> </section> <section class="mzp-c-footer-col lang-col"> <form class="mzp-c-language-switcher" method="get" action="#"> <a class="mzp-c-language-switcher-link" href="https://www.mozilla.org/locales/">Language</a> <label for="mzp-c-language-switcher-select">Language</label> <select id="mzp-c-language-switcher-select" class="mzp-js-language-switcher-select" name="lang"> <option value="af" >Afrikaans</option> <option value="ar" >عربي</option> <option value="az" >Azərbaycanca</option> <option value="bg" >Български</option> <option value="bm" >Bamanankan</option> <option value="bn" >বাংলা</option> <option value="bs" >Bosanski</option> <option value="ca" >català</option> <option value="cs" >Čeština</option> <option value="da" >Dansk</option> <option value="de" >Deutsch</option> <option value="ee" >Èʋegbe</option> <option value="el" >Ελληνικά</option> <option value="en-US" selected>English</option> <option value="es" >Español</option> <option value="et" >eesti keel</option> <option value="eu" >Euskara</option> <option value="fa" >فارسی</option> <option value="fi" >suomi</option> <option value="fr" >Français</option> <option value="fy-NL" >Frysk</option> <option value="ga-IE" >Gaeilge (Éire)</option> <option value="gl" >Galego</option> <option value="gn" >Avañe&#39;ẽ</option> <option value="gu-IN" >ગુજરાતી</option> <option value="ha" >هَرْشَن هَوْسَ</option> <option value="he" >עברית</option> <option value="hi-IN" >हिन्दी (भारत)</option> <option value="hr" >Hrvatski</option> <option value="hu" >Magyar</option> <option value="dsb" >Dolnoserbšćina</option> <option value="hsb" >Hornjoserbsce</option> <option value="id" >Bahasa Indonesia</option> <option value="ig" >Asụsụ Igbo</option> <option value="it" >Italiano</option> <option value="ja" >日本語</option> <option value="ka" >ქართული</option> <option value="km" >ខ្មែរ</option> <option value="kn" >ಕನ್ನಡ</option> <option value="ko" >한국어</option> <option value="ln" >Lingála</option> <option value="lt" >lietuvių kalba</option> <option value="mg" >Malagasy</option> <option value="mk" >Македонски</option> <option value="ml" >മലയാളം</option> <option value="ms" >Bahasa Melayu</option> <option value="ne-NP" >नेपाली</option> <option value="nl" >Nederlands</option> <option value="no" >Norsk</option> <option value="pl" >Polski</option> <option value="pt-BR" >Português (do Brasil)</option> <option value="pt-PT" >Português (Europeu)</option> <option value="ro" >română</option> <option value="ru" >Русский</option> <option value="si" >සිංහල</option> <option value="sk" >slovenčina</option> <option value="sl" >slovenščina</option> <option value="sq" >Shqip</option> <option value="sr" >Српски</option> <option value="sw" >Kiswahili</option> <option value="sv" >Svenska</option> <option value="ta" >தமிழ்</option> <option value="ta-LK" >தமிழ் (இலங்கை)</option> <option value="te" >తెలుగు</option> <option value="th" >ไทย</option> <option value="tn" >Setswana</option> <option value="tr" >Türkçe</option> <option value="uk" >Українська</option> <option value="ur" >اُردو</option> <option value="vi" >Tiếng Việt</option> <option value="wo" >Wolof</option> <option value="xh" >isiXhosa</option> <option value="yo" >èdè Yorùbá</option> <option value="zh-CN" >中文 (简体)</option> <option value="zh-TW" >正體中文 (繁體)</option> <option value="zu" >isiZulu</option> </select> <!-- form submit button is shown when JavaScript is not enabled --> <button type="submit">Go</button> </form> <ul class="mzp-c-footer-links-social"> <li><a class="twitter" href="https://twitter.com/firefox">Twitter<span>(@firefox)</span></a></li> <li><a class="youtube" href="https://www.youtube.com/firefoxchannel">YouTube<span> (firefoxchannel)</span></a></li> <li><a class="instagram" href="https://www.instagram.com/firefox">Instagram<span> (firefox)</span></a></li> </ul> </section> </div> </nav> <nav class="mzp-c-footer-secondary"> <div class="mzp-c-footer-link-col"> <div class="mzp-c-footer-primary-logo"><a href="https://www.mozilla.org/">Mozilla</a></div> <div class="mzp-c-footer-legal"> <ul> <li><a href="https://www.mozilla.org/">mozilla.org</a></li> <li><a href="https://www.mozilla.org/about/legal/terms/mozilla/">Terms of Service</a></li> <li><a href="https://www.mozilla.org/privacy/websites/">Privacy</a></li> <li><a href="https://www.mozilla.org/privacy/websites/#cookies">Cookies</a></li> <li><a href="https://www.mozilla.org/en-US/contact/">Contact</a></li> </ul> </div> </div> <div class="mzp-c-footer-legal-col"> <p> Visit <a href="https://www.mozilla.org" rel="external noopener" data-link-type="footer" data-link-name="Mozilla Corporation">Mozilla Corporation’s</a> not-for-profit parent, the <a href="https://foundation.mozilla.org" rel="external noopener" data-link-type="footer" data-link-name="Mozilla Foundation">Mozilla Foundation</a>. </p> <p> Portions of this content are ©1998–2024 by individual mozilla.org contributors. Content available under a <a rel="external noopener" href="https://www.mozilla.org/foundation/licensing/website-content/">Creative Commons license</a>. </p> </div> </nav> </div> </footer> <script src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/jsi18n/en-us/djangojs-min.js"></script> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10