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Lenovo Premier Support Plus – IT Support | Lenovo Tech Today United Arab Emirates

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hreflang="es-hn">Honduras (Spanish)</a></li> <li><a href="/hk/en/premier-support-plus" hreflang="en-hk">Hong Kong, China (English)</a></li> <li><a href="/hu/en/premier-support-plus" hreflang="en-hu">Hungary (English)</a></li> <li><a href="/in/en/premier-support-plus" hreflang="en-in">India (English)</a></li> <li><a href="/id/in/premier-support-plus" hreflang="id-id">Indonesia (Indonesian)</a></li> <li><a href="/ie/en/premier-support-plus" hreflang="en-ie">Ireland (English)</a></li> <li><a href="/il/en/premier-support-plus" hreflang="en-il">Israel (English)</a></li> <li><a href="/it/it/premier-support-plus" hreflang="it-it">Italy (Italian)</a></li> <li><a href="/jp/ja/premier-support-plus" hreflang="ja-jp">Japan (Japanese)</a></li> <li><a href="/jo/en/premier-support-plus" hreflang="en-jo">Jordan (English)</a></li> <li><a href="/ke/en/premier-support-plus" hreflang="en-ke">Kenya (English)</a></li> <li><a href="/kr/ko/premier-support-plus" hreflang="ko-kr">Korea (Korean)</a></li> <li><a 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hreflang="en-mk">North Macedonia (English)</a></li> <li><a href="/no/en/premier-support-plus" hreflang="en-no">Norway (English)</a></li> <li><a href="/pk/en/premier-support-plus" hreflang="en-pk">Pakistan (English)</a></li> <li><a href="/pa/es/premier-support-plus" hreflang="es-pa">Panama (Spanish)</a></li> <li><a href="/py/es/premier-support-plus" hreflang="es-py">Paraguay (Spanish)</a></li> <li><a href="/pe/es/premier-support-plus" hreflang="es-pe">Peru (Spanish)</a></li> <li><a href="/ph/en/premier-support-plus" hreflang="en-ph">Philippines (English)</a></li> <li><a href="/pl/en/premier-support-plus" hreflang="en-pl">Poland (English)</a></li> <li><a href="/pt/en/premier-support-plus" hreflang="en-pt">Portugal (English)</a></li> <li><a href="/ro/en/premier-support-plus" hreflang="en-ro">Romania (English)</a></li> <li><a href="/sa/en/premier-support-plus" hreflang="en-sa">Saudi Arabia (English)</a></li> <li><a href="/rs/en/premier-support-plus" hreflang="en-rs">Serbia (English)</a></li> <li><a href="/sg/en/premier-support-plus" hreflang="en-sg">Singapore (English)</a></li> <li><a href="/sk/en/premier-support-plus" hreflang="en-sk">Slovakia (English)</a></li> <li><a href="/si/en/premier-support-plus" hreflang="en-si">Slovenia (English)</a></li> <li><a href="/za/en/premier-support-plus" hreflang="en-za">South Africa (English)</a></li> <li><a href="/es/es/premier-support-plus" hreflang="es-es">Spain (Spanish)</a></li> <li><a href="/se/en/premier-support-plus" hreflang="en-se">Sweden (English)</a></li> <li><a href="/se/sv/premier-support-plus" hreflang="sv-se">Sweden (Swedish)</a></li> <li><a href="/ch/fr/premier-support-plus" hreflang="fr-ch">Switzerland (French)</a></li> <li><a href="/ch/de/premier-support-plus" hreflang="de-ch">Switzerland (German)</a></li> <li><a href="/tw/zh/premier-support-plus" hreflang="zh-tw">Taiwan, China (Chinese - Traditional)</a></li> <li><a href="/tz/en/premier-support-plus" hreflang="en-tz">Tanzania (English)</a></li> <li><a href="/th/th/premier-support-plus" hreflang="th-th">Thailand (Thai)</a></li> <li><a href="/tn/fr/premier-support-plus" hreflang="fr-tn">Tunisia (French)</a></li> <li><a href="/tr/en/premier-support-plus" hreflang="en-tr">Turkiye (English)</a></li> <li><a href="/ua/en/premier-support-plus" hreflang="en-ua">Ukraine (English)</a></li> <li><a href="/ae/en/premier-support-plus" hreflang="en-ae" class="is-active">United Arab Emirates (English)</a></li> <li><a href="/gb/en/premier-support-plus" hreflang="en-gb">United Kingdom (English)</a></li> <li><a href="/us/en/premier-support-plus" hreflang="en-us">United States (English)</a></li> <li><a href="/uy/es/premier-support-plus" hreflang="es-uy">Uruguay (Spanish)</a></li> <li><a href="/ve/es/premier-support-plus" hreflang="es-ve">Venezuela (Spanish)</a></li> <li><a href="/vn/vn/premier-support-plus" hreflang="vi-vn">Vietnam (Vietnamese)</a></li> </ul> </div> </li> </ul> </nav> </div> </div> </header> <div id="page" class="container"> <div class="row"> <section class="col-sm-12"> <a id="main-content"></a> <div class="container"><div class="row"></div></div> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div><article about="/ae/en/premier-support-plus" class="layout-builder full clearfix"> <div class="content"> <div id="section-temp-1051454053" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-none lbbc-pad-btm-none lbbc-swd-none lbbc-row-full-bleed lbbc-row-non-constrained lbbc-non-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-none lbbc-bg-image-none lbbc-bg-linear-gradient-none lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <div class="inner"> <div class="layout__region layout__region--content"> </div> </div> </div> <div id="section-temp-603366019" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-none lbbc-pad-btm-none lbbc-swd-none lbbc-row-full-bleed lbbc-row-non-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-none lbbc-bg-image-none lbbc-bg-linear-gradient-none lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <div class="inner"> <div class="layout__region layout__region--content"> <section class="block--type--header header-layout-fifty-fifty text-color-white logo-placement-bottom-right block block-layout-builder block-inline-blockheader header-54332 clearfix"> <div class="inner"> <link rel="preload" as="image" href="/sites/default/files/styles/original/public/2023-02/img-1_1%402x_1.jpg.webp?itok=EmpDxQsv" media="(max-width: 991px)" fetchpriority="high"> <link rel="preload" as="image" href="/sites/default/files/styles/original/public/2023-02/Img-to-replace%402x_0.jpg.webp?itok=8kANX8tl" media="(min-width: 992px)" fetchpriority="high"> <style> .header-54332 .header-right { background-image: url('/sites/default/files/styles/original/public/2023-02/img-1_1%402x_1.jpg.webp?itok=EmpDxQsv'); } @media screen and (min-width: 992px) { .header-54332 .header-right { background-image: url('/sites/default/files/styles/original/public/2023-02/Img-to-replace%402x_0.jpg.webp?itok=8kANX8tl'); } } </style> <div class="header-container"> <div class="header-text alpha-deep-purple-letter-n"> <div class="header-left"> <div class="header-content align-middle fifty-fifty"> <div class="header-solutions-logo"> </div> <div class="header-title"> <div class="field field--name-field-title field--type-string field--label-hidden field--item">Open the door to better outcomes</div> </div> <div class="header-sub-title"> <div class="field field--name-field-sub-title field--type-string field--label-hidden field--item">Lenovo Premier Support Plus provides faster issue resolution, protects your investment, and prevents IT issues before they become problems.</div> </div> <div class="header-cta"> <div class="field field--name-field-cta-items field--type-entity-reference-revisions field--label-hidden field--items"> <div class="field field--name-field-cta-items field--type-entity-reference-revisions field--label-hidden field--item"> <section class="block--type--cta block block-block-content block-block-contentc89a62c3-14fc-4424-a3a4-9172edb0e1cd clearfix"> <div class="inner"> <a href="/sites/default/files/2023-02/Premier%20Support%20Plus%20Brochure_0.pdf" class="btn-cta-button primary white" target="_blank">Read brochure</a> </div> </section> </div> </div> </div> </div> </div> <div class="header-right"> <div class="header-logos"> </div> <div> </div> </div> </div> </section> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><style>.block-inline-blockcard-icon .icon .field--name-field-image { height: 140px !important; width: 140px !important; } .tick-mark-list { padding-left: 0; margin-left: 0; list-style-type: none; } .tick-mark-list > li { position: relative; padding-left: 48px; font-size: 20px; line-height: 1.4; letter-spacing: -0.4px; } .tick-mark-list > li + li { margin-top: 28px; } .tick-mark-list > li:before { content: ''; display: block; position: absolute; left: 0; top: -8px; height: 36px; width: 36px; background: url(/origind8/sites/default/files/2023-02/icon-tick-36x36-white@3x.png) center/cover no-repeat; } @media(min-width: 768px) { .mobile-only { display: none !important; } } @media(max-width: 767px) { .body-text-16-mobile { font-size: 16px !important; line-height: 1.5 !important; } .body-text-18-mobile { font-size: 18px !important; line-height: 1.56 !important; } .h3-lb .small-title-24 { font-size: 20px; line-height: 1.2; letter-spacing: -0.4px; } .desktop-only { display: none !important; } } </style> </div> </div> </section> </div> </div> </div> <div class="layout layout--twocol-section layout--twocol-section--50-50 layout--twocol lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-xx lbbc-pad-btm-xx lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-white lbbc-bg-image-none lbbc-bg-linear-gradient-none lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none" id="section-temp-806524954"> <div class="inner"> <div class="layout__region layout__region--first"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h2 class="h2-lb"><span class="lenovo-black-inline-text">Supporting your workforce was never this complex</span></h2> <p><span class="lenovo-black-inline-text">Your IT teams are stretched with routine maintenance and support workloads, and are left with little time for innovation. Recruitment is a challenge in the face of IT skills shortages.</span></p> <p><span class="lenovo-black-inline-text">Supporting the remote workforce at the same time as driving digital transformation is extremely challenging for CIOs and IT teams. Organisations need to adapt to new technologies and practices rapidly.</span></p> </div> <div class="field field--name-field-cta-items field--type-entity-reference-revisions field--label-hidden cta-alignment--left field--items"> <div class="field field--name-field-cta-items field--type-entity-reference-revisions field--label-hidden cta-alignment--left field--item"> <section class="block--type--cta block block-block-content block-block-content7bac01f0-8faa-4602-9396-dc38e071fab4 clearfix"> <div class="inner"> <a href="https://esg.swoogo.com/ssgemployeeexperience" class="btn-cta-button primary blue" target="_blank">Watch on-demand webinar</a> </div> </section> </div> </div> </div> </section> </div> <div class="layout__region layout__region--second"> <section class="block--type--image block block-layout-builder block-inline-blockimage clearfix"> <div class="inner"> <div class="field field--name-field-image field--type-entity-reference field--label-hidden field--item"> <img loading="lazy" src="/sites/default/files/styles/original/public/2023-02/img-supporting-workforce%402x_0.jpg.webp?itok=hX-8_1bD" alt="People on the stairs" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/original/public/2023-02/img-supporting-workforce%402x_0.jpg.webp?itok=hX-8_1bD" class="img-responsive" /> </div> </div> </section> </div> </div> </div> <div id="section-temp-1411116909" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-xx lbbc-pad-btm-xl lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-none lbbc-bg-image-none lbbc-bg-linear-gradient-a89bfdf2-aeb9-4184-9d87-2b99a6f27c12 lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <style> .lbbc-bg-linear-gradient-a89bfdf2-aeb9-4184-9d87-2b99a6f27c12 { background: -webkit-linear-gradient(#faeceb 0%, #faeceb 100%) !important; background: -moz-gradient(#faeceb 0%, #faeceb 100%) !important; background: linear-gradient(#faeceb 0%, #faeceb 100%) !important; } </style> <div class="inner"> <div class="layout__region layout__region--content"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h2 class="h2-lb text-align-center" style="width: 827px; max-width: 100%; margin-left: auto; margin-right: auto;"><span class="lenovo-black-inline-text">The challenges of supporting the fleet of a hybrid workforce</span></h2> </div> </div> </section> </div> </div> </div> <div class="layout layout--threecol-section layout--threecol-section--33-34-33 layout--threecol lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-none lbbc-pad-btm-xx lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-top-content lbbc-flex-default lbbc-2col-mobile-normal lbbc-bg-color-white lbbc-bg-image-none lbbc-bg-linear-gradient-a3ae8e76-5867-4d7b-afee-3f8672ce009f lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none" id="section-temp-2063722231"> <style> .lbbc-bg-linear-gradient-a3ae8e76-5867-4d7b-afee-3f8672ce009f { background: linear-gradient(#faeceb 0%, #faeceb 100%) !important; } </style> <div class="inner"> <div class="layout__region layout__region--first"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><style>.mw141 {max-width: 141px; font-size: 0; margin: 0 auto 24px;} .mw141 * {max-width: 141px;} </style> <div class="mw141"> <div data-embed-button="media_entity_embed" data-entity-embed-display="view_mode:media.original_dimension" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="91fe823b-6889-4fcf-8897-42db2149e37c" data-langcode="ww-en" class="embedded-entity"><div> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/original/public/2023-02/img-graph-55p%402x_0.png.webp?itok=EPkEFpQi" alt="graph-55p" loading="lazy" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/original/public/2023-02/img-graph-55p%402x_0.png.webp?itok=EPkEFpQi" class="img-responsive"> </div> </div> </div> </div> <p class="text-align-center" style="max-width: 360px; margin: 0 auto;"><span class="lenovo-black-inline-text body-text-20 body-text-18-mobile">of global CIOs consider the issue of supporting the remote workforce extremely or very challenging.<sup>1</sup></span></p> </div> </div> </section> </div> <div class="layout__region layout__region--second"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><style>.mw141 {max-width: 141px; font-size: 0; margin: 0 auto 24px;} .mw141 * {max-width: 141px;} </style> <div class="mw141"> <div data-embed-button="media_entity_embed" data-entity-embed-display="view_mode:media.original_dimension" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="7110a18d-3cc5-4c6c-94f3-ebe2329386fc" data-langcode="ww-en" class="embedded-entity"><div> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/original/public/2023-02/img-graph-67p%402x_0.png.webp?itok=omkWQPtx" alt="img-graph-67" loading="lazy" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/original/public/2023-02/img-graph-67p%402x_0.png.webp?itok=omkWQPtx" class="img-responsive"> </div> </div> </div> </div> <p class="text-align-center" style="max-width: 360px; margin: 0 auto;"><span class="lenovo-black-inline-text body-text-20 body-text-18-mobile">of businesses report they lack the time to address PC issues adequately.<sup>2</sup></span></p> </div> </div> </section> </div> <div class="layout__region layout__region--third"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><style>.mw141 {max-width: 141px; font-size: 0; margin: 0 auto 24px;} .mw141 * {max-width: 141px;} </style> <div class="mw141"> <div data-embed-button="media_entity_embed" data-entity-embed-display="view_mode:media.original_dimension" data-entity-embed-display-settings="[]" data-entity-type="media" data-entity-uuid="d7191066-b46a-4aa0-bfae-52348dfb5e7a" data-langcode="ww-en" class="embedded-entity"><div> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/original/public/2023-02/img-graph-77p%402x_0.png.webp?itok=ufCfbC7S" alt="img-graph-77p" loading="lazy" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/original/public/2023-02/img-graph-77p%402x_0.png.webp?itok=ufCfbC7S" class="img-responsive"> </div> </div> </div> </div> <p class="text-align-center" style="max-width: 360px; margin: 0 auto;"><span class="lenovo-black-inline-text body-text-20 body-text-18-mobile">of IT staff time is dedicated to support and maintenance.<sup>2</sup></span></p> </div> </div> </section> </div> </div> </div> <div class="layout layout--twocol-section layout--twocol-section--50-50 layout--twocol lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-xx lbbc-pad-btm-xx lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-none lbbc-bg-image-none lbbc-bg-linear-gradient-895c8176-6d09-4e77-b5a1-eddc61680f55 lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none" id="section-temp-186621202"> <style> .lbbc-bg-linear-gradient-895c8176-6d09-4e77-b5a1-eddc61680f55 { background: linear-gradient(#481c46 0%, #601c27 100%) !important; } </style> <div class="inner"> <div class="layout__region layout__region--first"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h2 class="h2-lb"><span class="white-inline-text">Boost productivity and EX with a single support solution</span></h2> <p><span class="white-inline-text">Lenovo Premier Support Plus is all about connecting those who need support with those who are best prepared to provide it. Your users get direct access to advanced technicians who provide better, faster solutions that work every time - anytime, anywhere.</span></p> <p><span class="white-inline-text">The result? Reduced downtime, increased productivity, and a much better employee experience. Check what else Lenovo Premier Support Plus can do for your workforce, your IT teams and your business.</span></p> </div> </div> </section> </div> <div class="layout__region layout__region--second"> <section class="block--type--image block block-layout-builder block-inline-blockimage clearfix"> <div class="inner"> <div class="field field--name-field-image field--type-entity-reference field--label-hidden field--item"> <img loading="lazy" src="/sites/default/files/styles/original/public/2023-02/img-boost-productivity %28non-optimized%29%402x.jpg.webp?itok=gHufzMt4" alt="The office" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/original/public/2023-02/img-boost-productivity %28non-optimized%29%402x.jpg.webp?itok=gHufzMt4" class="img-responsive" /> </div> </div> </section> </div> </div> </div> <div class="layout layout--twocol-section layout--twocol-section--50-50 layout--twocol lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-none lbbc-pad-btm-xx lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-top-content lbbc-2col-mobile-normal lbbc-bg-color-none lbbc-bg-image-none lbbc-bg-linear-gradient-f630e76d-d53c-4e3f-acbf-5b8f05fc25b4 lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none" id="section-temp-502957053"> <style> .lbbc-bg-linear-gradient-f630e76d-d53c-4e3f-acbf-5b8f05fc25b4 { background: linear-gradient(#601c27 0%, #601c27 100%) !important; } </style> <div class="inner"> <div class="layout__region layout__region--first"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><ul class="tick-mark-list"> <li><span class="white-inline-text">24x7x365 hardware and software support</span></li> <li><span class="white-inline-text">Direct access to advanced technicians</span></li> <li><span class="white-inline-text">Single point of contact and simplified escalation</span></li> </ul> </div> </div> </section> </div> <div class="layout__region layout__region--second"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><ul class="tick-mark-list"> <li><span class="white-inline-text">Unscripted solutions through phone, chat, or email</span></li> <li><span class="white-inline-text">Next business day onsite and parts prioritisation</span></li> <li><span class="white-inline-text">Proactive and predictive issue detection</span></li> </ul> </div> </div> </section> </div> </div> </div> <div id="section-temp-556344641" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-xx lbbc-pad-btm-xs lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-white lbbc-bg-image-none lbbc-bg-linear-gradient-none lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <div class="inner"> <div class="layout__region layout__region--content"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><div style="width: 100%; max-width: 995px; margin: auto;"> <h2 class="h2-lb"><span class="lenovo-black-inline-text">The broadest, smartest support solution out there</span></h2> <p style="width: 100%; max-width: 798px; margin-bottom: 40px"><span class="lenovo-black-inline-text body-text-20 body-text-16-mobile">Lenovo Premier Support Plus goes beyond best-in-class user support and issue resolution. It offers a suite of smart services that help your business in the journey toward maximum productivity. Take a look:</span></p> </div> </div> </div> </section> <section class="block--type--cards pager-colour--black block block-layout-builder block-inline-blockcards clearfix"> <div class="inner"> <div class="field field--name-field-cards field--type-entity-reference-revisions field--label-hidden card-layout--4 field--items" data-item-count="4"> <div class="field--item slide-wrap"> <section class="block--type--card text-color-black block block-block-content block-block-contentc2b50118-fc11-4aa4-a5e6-4a469fc45e64 card--color-scheme--white clearfix"> <div class="inner"> <div class="field field--name-field-image field--type-entity-reference field--label-hidden field--item"><div> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/block_content_card/public/2023-02/img-accidental-damage%402x.jpg.webp?itok=zoyiZnQO" alt="The man is sitting at the PC" loading="lazy" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/block_content_card/public/2023-02/img-accidental-damage%402x.jpg.webp?itok=zoyiZnQO" class="img-responsive" /> </div> </div> </div> <div class="card--content-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field--item">Accidental Damage Protection</div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"> <p>Reduce device repair costs by up to 80% and protect your investment in technology.</p> </div> </div> </div> </section> </div> <div class="field--item slide-wrap"> <section class="block--type--card text-color-black block block-block-content block-block-contentc0f3d42d-99b6-4da4-91d2-5855bb75fbb5 card--color-scheme--white clearfix"> <div class="inner"> <div class="field field--name-field-image field--type-entity-reference field--label-hidden field--item"><div> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/block_content_card/public/2023-02/img-lenovo-device%402x.jpg.webp?itok=P6hrVSDY" alt="The face of a woman in glasses" loading="lazy" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/block_content_card/public/2023-02/img-lenovo-device%402x.jpg.webp?itok=P6hrVSDY" class="img-responsive" /> </div> </div> </div> <div class="card--content-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field--item">Lenovo Device Intelligence</div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"> <p>AI-powered tools that deliver proactive and predictive alerts that enable pre-emptive issue remediation.</p> </div> </div> </div> </section> </div> <div class="field--item slide-wrap"> <section class="block--type--card text-color-black block block-block-content block-block-content6fdc18b6-1722-4b93-b2d7-2e6b80155ab8 card--color-scheme--white clearfix"> <div class="inner"> <div class="field field--name-field-image field--type-entity-reference field--label-hidden field--item"><div> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/block_content_card/public/2023-02/img-keep-your-drive%402x.jpg.webp?itok=YVqEDa-D" alt="Woman with the laptop" loading="lazy" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/block_content_card/public/2023-02/img-keep-your-drive%402x.jpg.webp?itok=YVqEDa-D" class="img-responsive" /> </div> </div> </div> <div class="card--content-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field--item">Keep Your Drive and Sealed Battery</div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"> <p>Enhance data protection and get extended warranty for your fleet’s batteries.</p> </div> </div> </div> </section> </div> <div class="field--item slide-wrap"> <section class="block--type--card text-color-black block block-block-content block-block-contentf70bc0b7-cfbe-41ad-b68c-a1c23be79998 card--color-scheme--white clearfix"> <div class="inner"> <div class="field field--name-field-image field--type-entity-reference field--label-hidden field--item"><div> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img src="/sites/default/files/styles/block_content_card/public/2023-02/img-international-services-mobile%402x.png.webp?itok=zsTbKSlg" alt="Three people on the stairs" loading="lazy" typeof="foaf:Image" data-src="https://techtoday.lenovo.com/sites/default/files/styles/block_content_card/public/2023-02/img-international-services-mobile%402x.png.webp?itok=zsTbKSlg" class="img-responsive" /> </div> </div> </div> <div class="card--content-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field--item">International Services Entitlement</div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"> <p>Travelling for business? ISE extends your ADP, KYD, and SBTY coverage internationally.</p> </div> </div> </div> </section> </div> </div> </div> </section> </div> </div> </div> <div id="section-temp-1367191447" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-xx lbbc-pad-btm-xx lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-none lbbc-bg-image-none lbbc-bg-linear-gradient-c696b88b-f9ef-4196-a52d-02dd6e8d2aa8 lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <style> .lbbc-bg-linear-gradient-c696b88b-f9ef-4196-a52d-02dd6e8d2aa8 { background: -webkit-linear-gradient(#f7f7f7 0%, #f7f7f7 100%) !important; background: -moz-gradient(#f7f7f7 0%, #f7f7f7 100%) !important; background: linear-gradient(#f7f7f7 0%, #f7f7f7 100%) !important; } </style> <div class="inner"> <div class="layout__region layout__region--content"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h2 class="h2-lb"><span class="lenovo-black-inline-text">Get to know the Premier difference</span></h2> <p><span class="lenovo-black-inline-text">As IT budgets contract, your business needs to reduce complexity, decrease operational costs, and find ways to increase the efficiency of your in-house IT teams. With Lenovo Premier Support Plus, you get prompt issue resolution and can get on with doing what they do best – focus on your growth and be as productive as possible.</span></p> <h3 class="h3-lb" style="margin-bottom: 40px;"><span class="lenovo-black-inline-text small-title-24">Experience Lenovo Premier Support Plus:</span></h3> <table align="left" border="0" cellpadding="0" cellspacing="0" style="width: 100%;"> <thead> <tr> <th scope="col"> <p>Features</p> </th> <th scope="col"> <div> <p>Standard</p> <p>Support</p> </div> </th> <th scope="col"> <div> <p>Premier</p> <p>Support</p> </div> </th> <th scope="col"> <div> <p>Premier</p> <p>Support Plus</p> </div> </th> </tr> </thead> <tbody> <tr> <td> <p>Break/fix support for broken machines</p> </td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Advanced technical support available 24 × 7 × 365</p> </td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Comprehensive hardware and OEM software support<sup>3</sup></p> </td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Single point of contact for simplified case management</p> </td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Technical Account Managers for escalation</p> </td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Next business day onsite labor &amp; parts prioritization<sup>4</sup></p> </td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Standard reporting available</p> </td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Lenovo Service Connect and Premier Asset Tag option</p> </td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Predictive issue detection, case creation, and notification<sup>5</sup></p> </td> <td class="text-align-center">x</td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>SEM for proactive asset reporting &amp; relationship management<sup>6</sup></p> </td> <td class="text-align-center">x</td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Accidental Damage Protection<sup>4</sup></p> </td> <td class="text-align-center">x</td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Keep Your Drive<sup>4</sup></p> </td> <td class="text-align-center">x</td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Sealed Battery coverage for up to 4 years<sup>4</sup></p> </td> <td class="text-align-center">x</td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>International Service Entitlement</p> </td> <td class="text-align-center">x</td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> </tr> <tr> <td> <p>Coverage for non-Think devices</p> </td> <td class="text-align-center">x</td> <td class="text-align-center">x</td> <td class="text-align-center"><span class="point">point</span></td> </tr> </tbody> </table> <style>thead, tbody { border-bottom: 3px solid #e1241b; } th, td { border-right: 3px solid #e1241b; } td { padding: 8px 0; font-size: 24px; color: #3f3838; } th:last-child, td:last-child { border-right: none; } body tr { border-bottom: 1.5px solid #707070; } body tr:last-child { border-bottom: none; } tbody td:first-child { padding-right: 10px; } .page-node-type-layout-builder table p { font-size: 20px; color: #3f3838; margin: 0; } table .point { font-size: 0; display: inline-block; line-height: 15px; } table .point:before { content: ""; display: inline-block; height: 15px; width: 15px; border-radius: 50%; background: #e1241b; margin: auto; line-height: 15px; } .page-node-type-layout-builder table th 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id="section-temp-453227503" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-none lbbc-pad-btm-xx lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-neutral-grey lbbc-bg-image-none lbbc-bg-linear-gradient-none lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <div class="inner"> <div class="layout__region layout__region--content"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><sup>3</sup> OEM software only, level 1 best effort support</p> <p><sup>4</sup> Dependent on market, parts, and HW availability</p> <p><sup>5</sup> Customer authorisation and Win10 or Win11 OS required; Component replacements provided on amber alerts, even without diagnostics issue confirmation</p> <p><sup>6</sup> Services Engagement Manager (500-units minimum)</p> </div> </div> </section> </div> </div> </div> <div id="section-temp-275782134" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-none lbbc-pad-btm-none lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-white lbbc-bg-image-none lbbc-bg-linear-gradient-none lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <div class="inner"> <div class="layout__region layout__region--content"> </div> </div> </div> <div id="section-temp-940636932" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-xx lbbc-pad-btm-xx lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-none lbbc-bg-image-none lbbc-bg-linear-gradient-8213130f-bc21-4093-abe8-27cb5b7cdcbe lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <style> .lbbc-bg-linear-gradient-8213130f-bc21-4093-abe8-27cb5b7cdcbe { background: -webkit-linear-gradient(90deg, #601c27 0%, #481c46 100%) !important; background: -moz-gradient(90deg, #601c27 0%, #481c46 100%) !important; background: linear-gradient(90deg, #601c27 0%, #481c46 100%) !important; } </style> <div class="inner"> <div class="layout__region layout__region--content"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><div style="width: 100%; max-width: 730px; margin: auto;"> <h2 class="h2-lb text-align-center"><span class="white-inline-text">It’s time to add a little Plus to your IT support</span></h2> <p class="text-align-center"><span class="white-inline-text body-text-20 body-text-16-mobile">Get in touch with our specialists and learn how Lenovo Premier Support Plus can help your business and unburden your IT team.</span></p> </div> </div> <div class="field field--name-field-cta-items field--type-entity-reference-revisions field--label-hidden cta-alignment--center field--items"> <div class="field field--name-field-cta-items field--type-entity-reference-revisions field--label-hidden cta-alignment--center field--item"> <section class="block--type--cta block block-block-content block-block-contentfd57aeee-82e5-4a3b-a32d-29e69500bf76 clearfix"> <div class="inner"> <a href="https://support.lenovo.com/partnerlocator" class="btn-cta-button primary white" target="_blank">Find your dealer</a> </div> </section> </div> <div class="field field--name-field-cta-items field--type-entity-reference-revisions field--label-hidden cta-alignment--center field--item"> <section class="block--type--cta block block-block-content block-block-content79e3610c-70ea-4a7b-a3e7-0fce9a48e9cb clearfix"> <div class="inner"> <a href="/ae/en/solutions/gated-form/7085" class="mktoform-link link link-gated-resource btn-cta-button secondary white" data-modal-width="600px" data-dialog-type="modal" data-dialog-options="{&quot;width&quot;:600,&quot;dialogClass&quot;:&quot;&quot;}" data-unique-id="form_7085" data-form-id="7085" data-iframe-url="/ae/en/solutions/gated-form/7085/iframe" data-form-type="EMEA Contact Us Form - Universal">Talk to our experts</a> </div> </section> </div> </div> </div> </section> </div> </div> </div> <div id="section-temp-578226394" class="layout layout--onecol layout--onecol-section lbbc-margin-top-none lbbc-margin-btm-none lbbc-pad-top-xl lbbc-pad-btm-lg lbbc-swd-none lbbc-row-full-bleed lbbc-row-constrained lbbc-center-content lbbc-non-top-content lbbc-2col-mobile-normal lbbc-bg-color-neutral-grey lbbc-bg-image-none lbbc-bg-linear-gradient-none lbbc-bg-gradient-none lbbc-bg-gradient-pos-none lbbc-bg-gradient-pos-sm-none"> <div class="inner"> <div class="layout__region layout__region--content"> <section class="block--type--text-with-cta block block-layout-builder block-inline-blocktext-with-cta clearfix"> <div class="inner"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><sup>1&nbsp;</sup>Source: Lenovo SSG, CIO Report 2022</p> <p><sup>2&nbsp;</sup>Source: US SMB Managed Services Survey, Techaisle</p> </div> </div> </section> </div> </div> </div> </div> </article> </div> </section> </div> </div> </div> <div id="search-modal" aria-label="Search form"> <div class="search-wrapper"> <a class="close-modal" href="#" aria-label="Close search modal"> <span class="text">x</span> <span class="sr-only">Close search modal</span> </a> <form action="/ae/en/solutions/search" class="form"> <div class="form-item"> <label for="search">Search</label> <input id="search" type="text" placeholder="Search" name="search"> </div> <div 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