Youth Senior Cards

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</a> <h2 id="help-topics-nav" class="d-sm-none"><button class="side-nav-toggler d-block w-100 text-left" type="button" data-toggle="collapse" data-target="#help-nav-collapse" aria-expanded="false" aria-controls="help-nav-collapse"><span class="side-nav-label">Help Topics</span><i aria-hidden="true" class="ml-4 float-right fal fa-chevron-right"></i></button></h2> <div class="navbar-collapse collapse" id="help-nav-collapse"> <ul class="nav flex-column"> <li class="nav-item"><a class="nav-link help-link" href="using-clipper.html">Using Clipper</a></li> <li class="nav-item"><a class="nav-link help-link" href="account-management.html">Account Management</a></li> <li class="nav-item"><a class="nav-link help-link" href="loading-value.html">Loading Value & <br class="d-block" aria-hidden="true"> Automatic Reloading</a></li> <li class="nav-item"><a class="nav-link help-link" href="clipper-on-your-phone.html">Clipper on Your Phone</a></li> <li class="nav-item"><a class="nav-link help-link" href="rtc-card-accessibility.html">RTC Card & Accessibility</a></li> <li class="nav-item active"><span class="help-link active" aria-current="page">Youth/Senior Cards</span></li> <li class="nav-item"><a class="nav-link help-link" href="transit-agency-tips.html">Transit Agency Tips</a></li> <li class="nav-item"><a class="nav-link help-link" href="pre-tax-transit-benefits.html">Pre-Tax Transit Benefits</a></li> <li class="nav-item"><a class="nav-link help-link" href="privacy-policy.html">Privacy Policy</a></li> </ul> </div> </nav> </div> <div id="help-content" class="col-12 col-sm-9 region-agency-content"> <h1>Youth/Senior Cards</h1> <div class="accordion" id="faq-accordion"> <div class="bg-white border-top py-4" id="question-1"> <h2 class="mb-0"><button class="btn btn-link d-block w-100 text-left" type="button" data-toggle="collapse" data-target="#answer-1" aria-expanded="false" aria-controls="answer-1"><span class="ml-4 float-right fal bigger fa-angle-right" aria-hidden="true"></span><span class="faq-question">Is my youth/senior card available on my phone?</span></button></h2> </div> <div id="answer-1" class="collapse" data-parent="#faq-accordion" data-toggle="question-1"> <div class="faq-answer pt-0 pb-4"> <p>Yes, you'll be able to transfer your plastic youth/senior card into Clipper on your phone. You can add Clipper to your iPhone directly through Apple Wallet. You will need to enter the last four digits of your Clipper card, your last name, and the last four digits of the account we have on file for you. If you have not created a web account, you will need to call Clipper Customer Service at 877.878.8883 to do so. Learn more on the <a href="pay-with-phone.html">Clipper On Your Phone page</a>. </p> </div> </div> <div class="bg-white border-top py-4" id="question-2"> <h2 class="mb-0"><button class="btn btn-link d-block w-100 text-left" type="button" data-toggle="collapse" data-target="#answer-2" aria-expanded="false" aria-controls="answer-2"><span class="ml-4 float-right fal bigger fa-angle-right" aria-hidden="true"></span><span class="faq-question">What is required to show I am eligible for a youth or senior card?</span></button></h2> </div> <div id="answer-2" class="collapse" data-parent="#faq-accordion" data-toggle="question-2"> <div class="faq-answer pt-0 pb-4"> <p>Clipper accepts the following for proof of birth date:</p> <ul class="bullets"> <li>Birth certificate or passport</li> <li>State-issued driver’s license or identification card</li> <li>Matricula consular/consular identification card</li> <li>SF City ID Card</li> <li>Student identification card with date of birth</li> <li>Military or military dependent card with date of birth</li> <li>Medical benefit card with date of birth</li> </ul> </div> </div> <div class="bg-white border-top py-4" id="question-3"> <h2 class="mb-0"><button class="btn btn-link d-block w-100 text-left" type="button" data-toggle="collapse" data-target="#answer-3" aria-expanded="false" aria-controls="answer-3"><span class="ml-4 float-right fal bigger fa-angle-right" aria-hidden="true"></span><span class="faq-question">I have a youth card. What happens when I am no longer eligible for youth discounts?</span></button></h2> </div> <div id="answer-3" class="collapse" data-parent="#faq-accordion" data-toggle="question-3"> <div class="faq-answer pt-0 pb-4"> <p>Starting on the day you are no longer eligible for a youth discount according to the policy of the transit agency being used, Clipper will charge you adult fares for that agency.</p> <ul class="bullets"> <li>If your card has cash value, Clipper will automatically begin charging you the adult fare. </li> <li>If your card has a youth pass, the pass will be cancelled the day you are no longer eligible for youth discounts. This will happen even if it is the beginning or middle of a pass.</li> <li>If you’re about to be ineligible for youth discounts and your card is set up for automatic reloading (Auto-Reload), you should disable Auto-Reload before Clipper loads the new pass to prevent a product from being loaded that you will not be able to fully use. </li> <li>If you would like to purchase adult passes online or with Auto-Reload, you will need to get a new adult card.</li> <li>If your youth card is on your iPhone or Apple Watch, you may still use it to pay with cash value after you are no longer eligible for a youth discount. To transfer your unused cash balance to a new card, you need to purchase a new adult Clipper card on your device and then call Clipper Customer Service at <a href="tel:+1-877-878-8883">877.878.8883</a> to request a balance transfer.</li> </ul> </div> </div> <div class="bg-white border-top py-4" id="question-4"> <h2 class="mb-0"><button class="btn btn-link d-block w-100 text-left" type="button" data-toggle="collapse" data-target="#answer-4" aria-expanded="false" aria-controls="answer-4"><span class="ml-4 float-right fal bigger fa-angle-right" aria-hidden="true"></span><span class="faq-question">I have been using an adult Clipper card but now have a youth/senior card. Can I transfer my cash balance from my adult card to my discount card?</span></button></h2> </div> <div id="answer-4" class="collapse" data-parent="#faq-accordion" data-toggle="question-4"> <div class="faq-answer pt-0 pb-4"> <p>To request a balance transfer, please contact Clipper Customer Service at <a href="tel:+1-877-878-8883">877.878.8883</a> (TTY/TDD 711 or <a href="tel:+1-800-735-2929">800.735.2929</a>). Note: We can only transfer cash value; monthly passes and discount tickets cannot be transferred.</p> </div> </div> </div> </div> </div> </div></div></main> <footer class="w-100 my-0" role="contentinfo" lang="en" data-cms="GEN-FOOTER"><div class="bg-white w-100"> <div id="footer-nav" class="container"> <div class="row"> <div id="contact-info" class="col-xs-12 col-sm-4"> <h2 id="cust-support" class="footer-label">CLIPPER CUSTOMER SUPPORT</h2> <div class="footer-content" aria-labelledby="cust-support"> <div class="mt-3"> <a href="tel:+1-877-878-8883" class="border-underline">877.878.8883</a> </div> <div> TDD/TTY: 711 or <a href="tel:+1-800-735-2929" class="border-underline">800.735.2929</a> </div> <div class="mt-3" role="text"> Monday–Friday <br aria-hidden="true"> 7 a.m. – 7 p.m. </div> <div class="mt-3" role="text"> Saturday <br aria-hidden="true"> 7 a.m. – 4 p.m. </div> <div class="mt-3"> <a href="mailto:custserv@clippercard.com" class="border-underline">custserv@clippercard.com</a> 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Youth Senior Cards | Clipper