ヘルプセンター

<!doctype html><html lang="ja"><head> <meta charset="utf-8"> <title>ヘルプセンター</title> <link rel="shortcut icon" href="https://help.hubspot.com/hubfs/HubSpot_Logos/HubSpot-Inversed-Favicon.png"> <meta name="description" content=""> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:description" content=""> <meta property="og:title" content="ヘルプセンター"> <meta name="twitter:description" content=""> <meta name="twitter:title" content="ヘルプセンター"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 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<div id="hs_cos_wrapper_Knowledge_Utility_Nav" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="self-service-header-module"> <div class="self-service-header-wrapper template-centered"> <nav class="self-service-header"> <div class="header-group"> <div id="self-service-lang-switcher" class="lang-switcher"> <div class="main-link"> <button class="self-service-lang-switcher-button"> <span class="kb-icon kb-nav__globe-icon" aria-hidden="true"></span> <span class="lang-text">日本語</span> <span class="visually-hidden">: 言語を選択</span> <span class="kb-icon nav-item-arrow dropdown-caret" aria-hidden="true"></span> </button> </div> <ul id="ss-lang-switcher-list" class="lang-list"> <li class="lang ja hidden"> <a id="ss-ja-link" href="/ja/" lang="ja">日本語</a> </li> <li class="lang de "> <a id="ss-de-link" href="/de/" lang="de">Deutsch</a> </li> <li class="lang nl "> <a id="ss-nl-link" href="/nl/" lang="nl">Nederlands</a> </li> <li class="lang en "> <a id="ss-en-link" href="/" lang="en">English</a> </li> <li class="lang es "> <a id="ss-es-link" href="/es/" lang="es">Español</a> </li> <li class="lang pt "> <a id="ss-pt-link" href="/pt/" lang="pt">Português</a> </li> <li class="lang fr "> <a id="ss-fr-link" href="/fr/" lang="fr">Français</a> </li> <li class="lang it "> <a id="ss-it-link" href="/it/" lang="it">Italiano</a> </li> <li class="lang pl "> <a id="ss-pl-link" href="/pl/" lang="pl">Polski</a> </li> <li class="lang fi "> <a id="ss-fi-link" href="/fi/" lang="fi">Suomi</a> </li> <li class="lang sv "> <a id="ss-sv-link" href="/sv/" lang="sv">Svenska</a> </li> <li class="lang zh-tw "> <a id="ss-zh-tw-link" href="/zh-tw/" lang="zh-tw">中文 - 繁體</a> </li> <li class="lang no "> <a id="ss-no-link" href="/no/" lang="no">Norsk</a> </li> <li class="lang da "> <a id="ss-da-link" href="/da/" lang="da">Dansk</a> </li> </ul> </div> </div> <ul class="header-group"> <li> <a href="/" id="hsg-nav__logo" aria-label="HubSpot" class="logo-utility-nav"> <img id="hsg-nav__logo-mobile" loading="eager" class="hide" src="https://help.hubspot.com/hubfs/assets/hubspot.com/global/Sprocket.svg" alt="HubSpot sprocket" width="32" height="32"> </a> </li> <li class="group-item search"> <form class="kb-search-control" id="self-service-search-form"> <input value="" name="q" id="self-service-search" class="form-control kb-form__control kb-search-control__input " placeholder="すべてのヘルプ情報および学習用資料を検索" data-ph="すべてのヘルプ情報および学習用資料を検索" autocomplete="off"> </form> </li> <li class="group-item login"> <a class="self-service-login" data-logged-in-text="done" data-logged-in-href="//app.hubspot.com/home" href="//app.hubspot.com/home">アカウントをお持ちの方はこちら</a> </li> <li class="group-item hubspot-demo-cta"> <a class="self-service-cta self-service-cta-primary" href="https://offers.hubspot.jp/crm-platform-demo?hubs_signup-url=knowledge.hubspot.com/ja&hubs_signup-cta=kb">デモを申し込む</a> </li> <li class="group-item hubspot-product-cta"> <a class="self-service-cta self-service-cta-secondary" href="https://app.hubspot.com/signup-hubspot/crm?hubs_signup-url=https%3A%2F%2Fknowledge.hubspot.com&hubs_signup-cta=kb-nav&step=existing_user">無料で試す</a> </li> </ul> </nav> </div> </div></div> <div id="hs_cos_wrapper_Knowledge_Nav" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="kb--header-nav-group-outer-wrapper ja">  <div class="kb--header-nav-group-inner-wrapper template-centered"> <div class="kb--header-nav-home-link-wrapper"> <button class="kb--header-nav-home-link"> <span class="kb--header-nav-left-arrow"></span> <span class="kb--header-nav-home-link-label">ホーム</span> </button> </div> <div class="kb--header-nav-logo-wrapper"> <a class="kb--header-nav-logo-link" href="https://help.hubspot.com/ja"> <img class="kb--header-nav-logo-image" src="https://help.hubspot.com/hubfs/HubSpot_Logos/HSLogo_color.svg" alt="HubSpot"> <span class="kb--header-nav-logo-text"> ヘルプセンター </span> </a> </div> <button class="kb--header-nav-menu-mobile-toggle-outer" aria-expanded="false"> <span class="visually-hidden">メニュー</span> <span class="kb--header-nav-menu-mobile-toggle"> <span class="kb--header-nav-menu-mobile-toggle-label"></span> </span> </button> <div class="kb--header-nav-menu-wrapper"> <div class="kb--header-nav"> <ul class="kb--header-nav-level-0 kb--header-nav-items">  <li class="kb--header-nav-item kb--header-nav-item-has-children"> <button class="kb--header-nav-link" aria-expanded="false"> <span class="kb--header-nav-label" id="nav-software-label">ソフトウェア</span> <span class="kb--header-nav-item-arrow"></span> </button> <div class="kb--header-nav-child-outer-wrapper"> <div class="kb--header-nav-child-wrapper"> <ul class="kb--header-nav-level-1 kb--header-nav-child-items two-row"> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/products/crm" id="nav-free-crm-url"> <span class="kb--header-nav-label" id="nav-free-crm-label">無料のHubSpot CRM</span> <span class="kb--header-nav-description" id="nav-free-crm-desc">すべてのコンタクトと企業情報を管理。完全無料。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/products/marketing" id="nav-marketing-hub-url"> <span class="kb--header-nav-label" id="nav-marketing-hub-label">Marketing Hub</span> <span class="kb--header-nav-description" id="nav-marketing-hub-desc">訪問者をウェブサイトに呼び込み、多くのリードを生み出すためのマーケティングソフトウェア。無料プランからプレミアムプランまで。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/products/sales" id="nav-sales-hub-url"> <span class="kb--header-nav-label" id="nav-sales-hub-label">Sales Hub</span> <span class="kb--header-nav-description" id="nav-sales-hub-desc">多くの取引を効率的に成約へと導くためのセールスソフトウェア。無料プランからプレミアムプランまで。</span> </a> </li> <div class="kb--header-nav-separator"></div> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/products/service" id="nav-service-hub-url"> <span class="kb--header-nav-label" id="nav-service-hub-label">Service Hub</span> <span class="kb--header-nav-description" id="nav-service-hub-desc">顧客の期待を上回るカスタマーサービスの提供を支援するソフトウェア。無料プランからプレミアムプランまで。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/products/cms" id="nav-cms-hub-url"> <span class="kb--header-nav-label" id="nav-cms-hub-label">CMS Hub</span> <span class="kb--header-nav-description" id="nav-cms-hub-desc">高度なウェブサイトを構築するためのコンテンツマネジメントソフトウェア。プレミアムプランのトライアルは無料。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://ecosystem.hubspot.com/ja/marketplace/apps" id="nav-app-marketplace-url"> <span class="kb--header-nav-label" id="nav-app-marketplace-label">アプリマーケットプレイス</span> <span class="kb--header-nav-description" id="nav-app-marketplace-desc">HubSpotはお客様が日常的にご利用の各種ツールと連携できます。</span> </a> </li> </ul> </div> </div> </li>  <li class="kb--header-nav-item"> <a class="kb--header-nav-link" href="https://www.hubspot.jp/pricing/marketing/professional" id="nav-pricing-url"> <span class="kb--header-nav-label" id="nav-pricing-label">価格表</span> </a> </li>  <li class="kb--header-nav-item kb--header-nav-item-has-children"> <a class="kb--header-nav-link" href="#"> <span class="kb--header-nav-label" id="nav-resources-label">各種リソース</span> <span class="kb--header-nav-item-arrow"></span> </a> <div class="kb--header-nav-child-outer-wrapper"> <div class="kb--header-nav-child-wrapper"> <ul class="kb--header-nav-level-1 kb--header-nav-child-items three-row"> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://blog.hubspot.jp" id="nav-hsblog-url"> <span class="kb--header-nav-label" id="nav-hsblog-label">ブログ</span> <span class="kb--header-nav-description" id="nav-hsblog-desc">マーケティング、営業、パートナー、カスタマーサクセスなどに関するブログ記事をご覧いただけます。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/case-studies" id="nav-customer-stories-url"> <span class="kb--header-nav-label" id="nav-customer-stories-label">お客様事例</span> <span class="kb--header-nav-description" id="nav-customer-stories-desc">HubSpotを活用しスマートな成長を実現しているお客様の実際の声をご紹介しています。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://developers.hubspot.jp" id="nav-devs-url-url"> <span class="kb--header-nav-label" id="nav-devs-url-label">開発者向けページ</span> <span class="kb--header-nav-description" id="nav-devs-url-desc">HubSpotを活用するために必要なアプリやカスタム連携の開発に役立つ情報をご案内しています。</span> </a> </li> <div class="kb--header-nav-separator"></div> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/marketing-library" id="nav-ebooks-url"> <span class="kb--header-nav-label" id="nav-ebooks-label">eBookやガイド</span> <span class="kb--header-nav-description" id="nav-ebooks-desc">HubSpotが提供するマーケティングなどに役立つ資料をご覧いただけます。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/services" id="nav-onboarding-url"> <span class="kb--header-nav-label" id="nav-onboarding-label">導入支援サービス</span> <span class="kb--header-nav-description" id="nav-onboarding-desc">HubSpotを使いこなしていただくためのトレーニングやコンサルティングサービスをご案内しています。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/state-of-marketing" id="nav-research-url"> <span class="kb--header-nav-label" id="nav-research-label">調査やレポート</span> <span class="kb--header-nav-description" id="nav-research-desc">話題のビジネス動向に関する最新の調査結果やデータをご覧いただけます。</span> </a> </li> <div class="kb--header-nav-separator"></div> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://academy.hubspot.jp/courses" id="nav-free-courses-url"> <span class="kb--header-nav-label" id="nav-free-courses-label">無料の学習コースや認定</span> <span class="kb--header-nav-description" id="nav-free-courses-desc">最新のビジネス動向にあわせた学習コースを受講し、業界の専門家から知見を得ることができます。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/inbound-marketing" id="nav-inbound-url"> <span class="kb--header-nav-label" id="nav-inbound-label">インバウンドとは</span> <span class="kb--header-nav-description" id="nav-inbound-desc">インバウンド手法を活用しビジネスのスマートな成長を後押しする方法についてご紹介しています。</span> </a> </li> </ul> </div> </div> </li> <li class="kb--header-nav-item kb--header-nav-item-has-children"> <a class="kb--header-nav-link" href="#"> <span class="kb--header-nav-label" id="nav-partners-label">パートナー</span> <span class="kb--header-nav-item-arrow"></span> </a> <div class="kb--header-nav-child-outer-wrapper"> <div class="kb--header-nav-child-wrapper"> <ul class="kb--header-nav-level-1 kb--header-nav-child-items"> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/agencies" id="nav-hire-parner-url"> <span class="kb--header-nav-label" id="nav-hire-parner-label">パートナーを探す</span> <span class="kb--header-nav-description" id="nav-hire-parner-desc">ハブスポットパートナーがビジネス成長を強力にサポートします。</span> </a> </li> <li class="kb--header-nav-child-item"> <a class="kb--header-nav-child-link" href="https://www.hubspot.jp/partners/find-an-agency" id="nav-partner-with-url"> <span class="kb--header-nav-label" id="nav-partner-with-label">パートナーになる</span> <span class="kb--header-nav-description" id="nav-partner-with-desc">3つのパートナープログラムからご検討ください。</span> </a> </li> </ul> </div> </div> </li> <li class="kb--header-nav-item"> <a class="kb--header-nav-link" href="https://www.hubspot.jp/company-information" id="nav-about-url"> <span class="kb--header-nav-label" id="nav-about-label">会社情報</span> </a> </li> </ul> </div> </div> </div> </div></div> <div id="hs_cos_wrapper_Support_Announcements_Banners" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="kb-alert" class="alert transparent"> </div> <script nonce="75/c0OBnQ/Pme4/iDxGpsg=="> let userLang = "ja"; // console.log(`user lang: ${userLang}`); const injectContent = (results) => { let promoBar = document.querySelector('#kb-alert'); results.forEach(result => { // console.log(result); if (result.message.length) { if (document.querySelector('#kb-alert.transparent')) { document.querySelector('#kb-alert.transparent').classList.remove('transparent'); } let messageWrapper = document.createElement('div'); messageWrapper.classList.add('hs-page-width-normal'); let message = document.createElement('p'); message.classList.add("banner-message-text"); message.innerHTML = result.message.trim(); promoBar.appendChild(messageWrapper); messageWrapper.appendChild(message) if (result.ctaLink.length && result.ctaText.length) { let ctaWrapper = document.createElement('div'); let cta = document.createElement('a'); ctaWrapper.classList.add('banner-cta-link'); // cta.classList.add('cta'); // cta.classList.add('cta--medium'); // cta.classList.add('cta--primary-dark'); cta.classList.add('banner-cta-link'); cta.setAttribute('href',result.ctaLink.trim()); cta.innerHTML = result.ctaText.trim(); // ctaWrapper.appendChild(cta); message.appendChild(cta); } } else { // console.log("no message...returning"); return; } }) } const processBanner = (results) => { // console.log(results); if (sessionStorage.getItem("HSSupportAnnouncements")) { // console.log('processBanner() announcements found'); let data = JSON.parse(sessionStorage.getItem('HSSupportAnnouncements')); if (data.lang === userLang) { // console.log('pB() lang match'); data.messages = results; sessionStorage.setItem("HSSupportAnnouncements", JSON.stringify(data)); return; } else { // console.log('pB() no lang match'); injectContent(results); data.lang = userLang; data.messages = results; sessionStorage.setItem("HSSupportAnnouncements", JSON.stringify(data)); } } else { // console.log('pB() injecting'); injectContent(results); // console.log(JSON.stringify(results)); messageData = { lang: userLang, messages: results } sessionStorage.setItem("HSSupportAnnouncements", JSON.stringify(messageData)); } } // console.log(userLang); if (sessionStorage.getItem('HSSupportAnnouncements')) { // console.log('announcements found'); let data = JSON.parse(sessionStorage.getItem('HSSupportAnnouncements')); // console.log(typeof data, data); if (userLang === data.lang) { // console.log('lang match'); injectContent(data.messages); } else { // console.log('no lang match'); } } </script> <script src="https://script.google.com/macros/s/AKfycbySpmgzEjP1bEnrLD5xM_fdMOxDn47Kt9buJO9HtQER7pZmhu0/exec?lang=ja&type=kb&callback=processBanner" async nonce="75/c0OBnQ/Pme4/iDxGpsg=="> </script></div> <div id="kb-main-content" name="kb-main-content"></div> </div> <main class="body-container-wrapper kb-help-center"> <div class="body-container"> <div id="hs_cos_wrapper_Homepage_Hero" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="hero-section kb-template kb-template--centered page-layout kb-page"> <div class="hero-wrapper kb-template__section kb-template__section--header"> <div class="content-container flex-column-center"> <h1>サイト内を検索する</h1> <div class="search-wrapper"> <form class="kb-search-control kb-search-control--xl"> <input type="search" autocomplete="off" value="" placeholder="すべてのヘルプ情報および学習用資料を検索" class="form-control kb-form__control kb-search-control__input" id="hero-search"> <span class="kb-search-control__foreground" id="hero-search-button"> <span class="ss-icon-font kb-icon kb-icon__low kb-search-control__icon">search</span> </span> </form> </div> </div> </div> </section> </div> <div id="hs_cos_wrapper_CTA_Section" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="cta-wrapper"> <div class="tag" style="background-color: #00BDA5"> 新着 </div> <div class="cta-text"> <strong>HubSpotのご利用は初めてですか？</strong>まずは<a href="https://knowledge.hubspot.com/ja/get-started">こちらのガイド</a>を参照してください。 </div> </div></div> <div id="hs_cos_wrapper_Help_Resource_Tile_Listing" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="resource-tiles kb-template__section flex-column-center ja" id="resource-section"> <ul class="resource-tiles-wrapper"> <li class="resource-tile-wrapper uiList list-unstyled kb-list--unstyled community"> <a href="https://community.hubspot.com/?profile.language=ja" data-category="community"> <div class="resource-tile"> <div class="resource-tile-body"> <div class="resource-tile-heading-wrapper"> <h1 class="resource-tile-desktop-heading">コミュニティー</h1> <span class="resource-tile-mobile-heading">コミュニティー</span> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right" aria-hidden="true">right</span> </div> <div class="img-wrapper"> <img src="//static.hsappstatic.net/ui-images/static-2.331/optimized/mobile-onboarding-welcome.svg" alt=""> </div> <div class="body-wrapper"> <p> 質問の投稿、回答の閲覧、上級ユーザーからのヒントはこちら </p> </div> </div> </div> </a> </li> <li class="resource-tile-wrapper uiList list-unstyled kb-list--unstyled knowledge-base"> <a href="https://knowledge.hubspot.com/jp" data-category="knowledge-base"> <div class="resource-tile"> <div class="resource-tile-body"> <div class="resource-tile-heading-wrapper"> <h1 class="resource-tile-desktop-heading">ナレッジベース</h1> <span class="resource-tile-mobile-heading">ナレッジベース</span> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right" aria-hidden="true">right</span> </div> <div class="img-wrapper"> <img src="//static.hsappstatic.net/ui-images/static-2.331/optimized/knowledge-base.svg" alt=""> </div> <div class="body-wrapper"> <p> HubSpotのさまざまな機能に関する活用のための記事やガイド </p> </div> </div> </div> </a> </li> <li class="resource-tile-wrapper uiList list-unstyled kb-list--unstyled academy"> <a href="https://app.hubspot.com/l/academy/" data-category="academy"> <div class="resource-tile"> <div class="resource-tile-body"> <div class="resource-tile-heading-wrapper"> <h1 class="resource-tile-desktop-heading">アカデミー</h1> <span class="resource-tile-mobile-heading">アカデミー</span> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right" aria-hidden="true">right</span> </div> <div class="img-wrapper"> <img src="//static.hsappstatic.net/ui-images/static-2.331/optimized/training-academy.svg" alt=""> </div> <div class="body-wrapper"> <p> トレーニング動画の視聴と、認定資格の取得はこちら </p> </div> </div> </div> </a> </li> <li class="resource-tile-wrapper uiList list-unstyled kb-list--unstyled api-documentation"> <a href="https://developers.hubspot.jp" data-category="api-documentation"> <div class="resource-tile"> <div class="resource-tile-body"> <div class="resource-tile-heading-wrapper"> <h1 class="resource-tile-desktop-heading">開発者向けドキュメント</h1> <span class="resource-tile-mobile-heading">開発者向けドキュメント</span> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right" aria-hidden="true">right</span> </div> <div class="img-wrapper"> <img src="//static.hsappstatic.net/ui-images/static-2.331/optimized/api.svg" alt=""> </div> <div class="body-wrapper"> <p> APIの利用やCMS開発に役立つ参考資料 </p> </div> </div> </div> </a> </li> <li class="resource-tile-wrapper uiList list-unstyled kb-list--unstyled customer-blog"> <a href="https://blog.hubspot.jp" data-category="customer-blog"> <div class="resource-tile"> <div class="resource-tile-body"> <div class="resource-tile-heading-wrapper"> <h1 class="resource-tile-desktop-heading">公式ブログ</h1> <span class="resource-tile-mobile-heading">公式ブログ</span> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right" aria-hidden="true">right</span> </div> <div class="img-wrapper"> <img src="//static.hsappstatic.net/ui-images/static-2.331/optimized/training-crm.svg" alt=""> </div> <div class="body-wrapper"> <p> ビジネスを加速させる最新トレンドやノウハウ </p> </div> </div> </div> </a> </li> <li class="resource-tile-wrapper uiList list-unstyled kb-list--unstyled partners"> <a href="https://www.hubspot.jp/agencies" data-category="partners"> <div class="resource-tile"> <div class="resource-tile-body"> <div class="resource-tile-heading-wrapper"> <h1 class="resource-tile-desktop-heading">Solutions Partners</h1> <span class="resource-tile-mobile-heading">Solutions Partners</span> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right" aria-hidden="true">right</span> </div> <div class="img-wrapper"> <img src="//static.hsappstatic.net/ui-images/static-2.331/optimized/team.svg" alt=""> </div> <div class="body-wrapper"> <p> 認定パートナーの支援を受けてHubSpotを効果的に活用 </p> </div> </div> </div> </a> </li> </ul> </section></div> <div id="hs_cos_wrapper_Help_Contact_Support" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section id="international" class="contact-support kb-template__section flex-column-center"> <h3>日本語カスタマーサポートに連絡する方法</h3> <div class="contact-support-content"> <div class="contact-support-options"> <div class="call-support"> <p> ログインできない場合は、こちらに記載の<a href="https://knowledge.hubspot.com/ja/account/why-can-t-i-log-into-hubspot">トラブルシューティングの手順</a>をご参照ください。 </p> <ul> <li id="plan-free"><strong>無料ツールのユーザー</strong>および表示のみのシートのユーザーは、 <a href="https://community.hubspot.com/?profile.language=ja">HubSpotコミュニティー</a>のサポートをご利用いただけます。</li> <li id="plan-starter"><strong>Starter</strong>アカウントのユーザーは、上記の <a href="https://app.hubspot.com/home?autoOpenZorseCreateView=true">Eメールおよびチャット</a>によるサポートをご利用いただけます。</li> <li id="plan-pro-ent"> <strong>Professional</strong>および<strong>Enterprise</strong>アカウントのユーザーは、上記の電話によるサポートをご利用いただけます。<a href="https://app.hubspot.com/home?autoOpenWidgetRoute=welcome">アカウントにログイン</a>して通話をリクエストしていただくことができます。 <div class="call-support-wrapper"> <label for="country-select" class="call-support-subtext">国を選択</label> <div class="dropdown-form-container"> <select id="country-select" name="supportPhones"> <option value="1-888-HUBSPOT (1-888-482-7768) extension 3"></option> <option value="+61 2 9164 8000"></option> <option value="800 102354"></option> <option value="+32 9 320 0350"></option> <option value="+55 11 4700-3593"></option> <option value="1-888-HUBSPOT (1-888-482-7768) extension 3"></option> <option value="+56 2 2618 5484"></option> <option value="+57 601 3714700"></option> <option value="+45 43 33 34 45"></option> <option value="800 189362"></option> <option value="+33 1 72 73 06 44"></option> <option value="+49 30 217998000"></option> <option value="+852 3011 4980"></option> <option value="000800 050 3669"></option> <option value="+62 21 3950 4705"></option> <option value="+353 1 518 7500"></option> <option value="+972 3-376-0840"></option> <option value="+39 06 80 33 52 22"></option> <option value="+352 34 20 80 93 44"></option> <option value="+60 3-7724 0500"></option> <option value="+52 55 8877 6783"></option> <option value="+31 20 200 3299"></option> <option value="0800 147 875"></option> <option value="+47 24 14 08 55"></option> <option value="800 210 649"></option> <option value="+65 6955 6000"></option> <option value="+27 21 426 8487"></option> <option value="+34 910 873 300"></option> <option value="+46 20 015 91 62"></option> <option value="+41 21 355 21 70"></option> <option value="800 04449440"></option> <option value="+44 20 7324 3700"></option> </select> <span id="country-select-caret" class="ss-icon-font kb-icon kb-icon__low dropdown-caret" style="font-size: 14px;">downCarat</span> </div> <span class="call-support-subtext" id="country-number">1-888-HUBSPOT x3 (1-888-482-7768 x3)</span> <p class="support-phone-caveat"></p> </div> </li> </ul> </div> <div> <div class="support-by-plan"> <table id="plans-table" class="plan-table"> <thead class="row table-header"> <tr> <th class="cell title" scope="col"> </th> <th class="cell title" scope="col"> 無償版 </th> <th class="cell title" scope="col"> Starter </th> <th class="cell title" scope="col"> Professional </th> <th class="cell title" scope="col"> Enterprise </th> </tr> </thead> <tbody class="table-content"> <tr class="col col-label"> <th class="cell label community" scope="row"> <span class="ss-icon-font kb-icon kb-icon__low" aria-hidden="true">lists</span> <p>コミュニティー</p> </th> <td class="cell check free-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> <td class="cell check starter-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> <td class="cell check pro-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> <td class="cell check pro-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> </tr> <tr class="col col-label"> <th class="cell label email" scope="row"> <span class="ss-icon-font kb-icon kb-icon__low" aria-hidden="true">email</span> <p>Eメール</p> </th> <td class="cell check empty free-tier"></td> <td class="cell check starter-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> <td class="cell check pro-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> <td class="cell check pro-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> </tr> <tr class="col col-label"> <th class="cell label chat" scope="row"> <span class="ss-icon-font kb-icon kb-icon__low" aria-hidden="true">messages</span> <p>チャット</p> </th> <td class="cell check empty free-tier"></td> <td class="cell check starter-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> <td class="cell check pro-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> <td class="cell check pro-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> </tr> <tr class="col col-label"> <th class="cell label phone" scope="row"> <span class="ss-icon-font kb-icon kb-icon__low" aria-hidden="true">calling</span> <p>電話</p> </th> <td class="cell check empty free-tier"></td> <td class="cell check empty starter-tier"></td> <td class="cell check pro-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> <td class="cell check pro-tier"> <span class="ss-icon-font kb-icon kb-icon__low">success</span> </td> </tr> </tbody> </table> </div> <div class="support-option-microcopy"> <p>表示のみのシートのユーザーは、Eメール、チャット、電話によるサポートをご利用いただけません。複数のHubSpot製品をご利用の場合、最上位のサブスクリプションに基づくサポートをご利用いただけます。<a href="https://knowledge.hubspot.com/ja/account/get-help-with-hubspot">HubSpotのサポートに関する詳細</a>をご覧ください。</p> </div> <span><a href="https://community.hubspot.com/t5/Releases-and-Updates/HubSpot-Support-Hours-amp-Observed-Holidays/ba-p/939549">カスタマーサポートの営業時間および休業日</a></span> </div> </div> </div> </section> <section class="support-links kb-template__section flex-column-center"> <div class="support-links-wrapper"> <div class="status-page"> <span class="ss-icon-font kb-icon kb-icon__low" style="font-size: 3rem;">warning</span> <p>稼動状況に関する最新情報を参照する</p> <a href="https://status.hubspot.com/" class="btn uiButton kb-button kb-button--default kb-button--tertiary btn-info kb-hoverable"> ステータスページにアクセスする </a> </div> <div class="twitter"> <span class="ss-icon-font kb-icon kb-icon__low" style="font-size: 3rem;">socialTwitter</span> <p>Twitter（@hubspotsupport）でサポートに問い合わせる</p> <a href="https://twitter.com/hubspotsupport" class="btn uiButton kb-button kb-button--default kb-button--tertiary btn-info kb-hoverable"> プロファイルを表示 </a> </div> <div class="technical-consultant"> <span class="ss-icon-font kb-icon kb-icon__low" style="font-size: 3rem;">bulb</span> <p>トレーニング、コンサルティング、技術サービスの担当者にご相談ください。</p> <a href="https://www.hubspot.jp/services/professional" class="btn uiButton kb-button kb-button--default kb-button--tertiary btn-info kb-hoverable"> 詳細を見る </a> </div> </div> </section></div> </div> </main> <div data-global-resource-path="Knowledge/Templates/Partials/kb-footer.html"> <div id="hs_cos_wrapper_Knowledge_Footer" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <footer class="kb-footer"> <div class="kb-footer-wrapper template-centered"> <div class="footer-copywrite-container"> <a href="https://www.hubspot.jp" id="footer-logo"> <img 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