CINXE.COM

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alt="mobile ticket sales" class="img-fluid" width="768" height="349" src="https://www.eventbrite.co.uk/blog/wp-content/uploads/2022/06/Want-to-Sell-More-Tickets-Make-it-Easy-for-People-to-Buy-on-Their-Phones-768x349.jpg" /> </div> </div> </div> <main id="post-single" class="block-post read-progress-article" role="main" aria-label="Content"> <div class="wp-block-group is-layout-constrained wp-block-group-is-layout-constrained"> <p>How your event attendees access their tickets has changed. </p> <p>Event-goers will no longer receive PDF tickets via their order confirmation and reminder emails. Instead, they can access their tickets through the Eventbrite mobile app, where options such as ‘Add to Apple Wallet’ and saving tickets as images are available. </p> <p>If needed, attendees can still access their PDF tickets by logging into their Eventbrite account via <a href="http://www.eventbrite.co.uk" target="_blank" rel="noreferrer noopener">Eventbrite.co.uk</a>.</p> <p>Here’s everything you and your guests need to know about accessing their tickets.</p> <h2 class="wp-block-heading">Accessing tickets from your email</h2> <p>Eventbrite will send you two emails (order confirmation and reminder email) with a link to access your tickets through the mobile app:</p> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-1 wp-block-group-is-layout-constrained"> <figure class="wp-block-image jfei-enhanced-group wp-block-image size-full size-full"> <picture > <source class="jfei-enhanced" type="image/webp" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.webp 694w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-300x172.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-500x287.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-540x310.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-600x344.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11.webp 694w" sizes="100vw" /> <img src="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.png" alturl="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11.png" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-preview-30x17.png 694w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-300x172.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-500x287.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-540x310.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11-600x344.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.30.11.png 694w" sizes="100vw" width="100%" loading="lazy" decoding="async" class="jfei-enhanced jfei-blur jfei-preview jfei-image-423852" /> </picture> </figure></div> <p><em>Sample Order confirmation email</em></p> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-2 wp-block-group-is-layout-constrained"> <figure class="wp-block-image jfei-enhanced-group wp-block-image size-full size-full"> <picture > <source class="jfei-enhanced" type="image/webp" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.webp 606w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-300x258.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-500x431.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-540x465.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-600x517.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38.webp 606w" sizes="100vw" /> <img src="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.png" alturl="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38.png" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-preview-29x25.png 606w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-300x258.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-500x431.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-540x465.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38-600x517.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Screenshot-2024-05-07-at-14.32.38.png 606w" sizes="100vw" width="100%" loading="lazy" decoding="async" class="jfei-enhanced jfei-blur jfei-preview jfei-image-423856" /> </picture> </figure></div> <p><em>Sample Reminder email</em></p> <h2 class="wp-block-heading">Accessing your tickets on a mobile device</h2> <p>To access tickets on the Eventbrite app:</p> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-3 wp-block-group-is-layout-constrained"> <figure class="wp-block-image jfei-enhanced-group wp-block-image size-full size-full"> <picture > <source class="jfei-enhanced" type="image/webp" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.webp 1600w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-300x180.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-500x300.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-540x324.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-600x360.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-720x432.webp 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-768x461.webp 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-960x577.webp 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-1140x685.webp 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-1536x923.webp 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1.webp 1600w" sizes="100vw" /> <img src="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png" alturl="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1.png" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-preview-30x18.png 1600w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-300x180.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-500x300.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-540x324.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-600x360.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-720x432.png 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-768x461.png 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-960x577.png 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-1140x685.png 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1-1536x923.png 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-Apple-Store-Image-1.png 1600w" sizes="100vw" width="100%" loading="lazy" decoding="async" class="jfei-enhanced jfei-blur jfei-preview jfei-image-423653" /> </picture> </figure></div> <ul class="wp-block-list"> <li>Download the Eventbrite app from the <a href="https://apps.apple.com/us/app/eventbrite/id487922291?utm_campaign=app_landing&utm_medium=attendeeapp&utm_source=eventbrite" target="_blank" rel="noreferrer noopener">Apple App Store</a> or the <a href="https://play.google.com/store/apps/details?id=com.eventbrite.attendee&utm_source=eventbrite&utm_medium=attendeeapp&utm_campaign=app_landing" target="_blank" rel="noreferrer noopener">Google Play Store</a>.</li> </ul> </div> <div class="wp-block-group is-layout-constrained wp-block-group-is-layout-constrained"> <ul class="wp-block-list"> <li>Once you have the Eventbrite downloaded, you can login (if you already have an Eventbrite account) or create an account. Note: you will need to create an account with the same email you used when purchasing your ticket(s). </li> </ul> <ul class="wp-block-list"> <li>Once logged in, visit the ticket tab in the bottom menu which will show you all of your available orders.</li> </ul> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-layout-constrained wp-block-group-is-layout-constrained"> <figure class="wp-block-image aligncenter size-full"><img fetchpriority="high" decoding="async" width="256" height="512" src="https://www.eventbrite.com/blog/wp-content/uploads/2024/05/Step-3-Tickets-Tab-2.jpeg" alt="" class="wp-image-423669" style="object-fit:cover" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Tickets-Tab-2.jpeg 256w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Tickets-Tab-2-150x300.jpeg 150w" sizes="(max-width: 256px) 100vw, 256px" /></figure> </div> </div> <ul class="wp-block-list"> <li>Select the order you want to access the ticket(s) for.</li> </ul> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-8 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-7 wp-block-group-is-layout-constrained"> <figure class="wp-block-image size-full is-resized"><img decoding="async" width="435" height="733" src="https://www.eventbrite.com/blog/wp-content/uploads/2024/05/Step-4-Sample-Mobile-Ticket-2.png" alt="" class="wp-image-423665" style="object-fit:cover;width:360px;height:auto" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-4-Sample-Mobile-Ticket-2.png 435w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-4-Sample-Mobile-Ticket-2-178x300.png 178w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-4-Sample-Mobile-Ticket-2-427x720.png 427w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-4-Sample-Mobile-Ticket-2-320x540.png 320w" sizes="(max-width: 435px) 100vw, 435px" /></figure> </div> </div> <p><em>Sample mobile ticket</em></p> <h2 class="wp-block-heading">Accessing your tickets on desktop</h2> <ul class="wp-block-list"> <li>Log in to <a href="http://www.eventbrite.com" target="_blank" rel="noreferrer noopener">eventbrite.co.uk</a> or sign up for an account. Note: you will need to create an account with the same email you used when purchasing your ticket(s).</li> </ul> <figure class="wp-block-image jfei-enhanced-group wp-block-image size-full size-full"> <picture > <source class="jfei-enhanced" type="image/webp" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.webp 1600w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-300x103.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-500x171.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-540x185.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-600x206.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-720x247.webp 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-768x263.webp 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-960x329.webp 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-1140x390.webp 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-1536x526.webp 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1.webp 1600w" sizes="100vw" /> <img src="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png" alturl="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1.png" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-preview-29x10.png 1600w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-300x103.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-500x171.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-540x185.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-600x206.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-720x247.png 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-768x263.png 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-960x329.png 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-1140x390.png 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1-1536x526.png 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-1-sign-up-1.png 1600w" sizes="100vw" width="100%" loading="lazy" decoding="async" class="jfei-enhanced jfei-blur jfei-preview jfei-image-423673" /> </picture> </figure> <ul class="wp-block-list"> <li>Once logged in. Click the menu on the top right and select ‘Tickets’.</li> </ul> <figure class="wp-block-image jfei-enhanced-group wp-block-image size-full size-full"> <picture > <source class="jfei-enhanced" type="image/webp" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.webp 1600w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-300x123.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-500x205.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-540x221.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-600x246.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-720x295.webp 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-768x314.webp 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-960x393.webp 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-1140x467.webp 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-1536x629.webp 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1.webp 1600w" sizes="100vw" /> <img src="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png" alturl="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1.png" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-preview-29x12.png 1600w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-300x123.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-500x205.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-540x221.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-600x246.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-720x295.png 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-768x314.png 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-960x393.png 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-1140x467.png 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1-1536x629.png 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-2-tickets-menu-1.png 1600w" sizes="100vw" width="100%" loading="lazy" decoding="async" class="jfei-enhanced jfei-blur jfei-preview jfei-image-423677" /> </picture> </figure> <ul class="wp-block-list"> <li>Select the order you want to access the ticket(s) for</li> </ul> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-9 wp-block-group-is-layout-constrained"> <figure class="wp-block-image jfei-enhanced-group wp-block-image size-full size-full"> <picture > <source class="jfei-enhanced" type="image/webp" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.webp 1600w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-300x149.webp 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-500x248.webp 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-540x268.webp 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-600x297.webp 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-720x357.webp 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-768x381.webp 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-960x476.webp 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-1140x565.webp 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-1536x761.webp 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1.webp 1600w" sizes="100vw" /> <img src="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png" alturl="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1.png" srcset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-preview-30x14.png 1600w" altset="https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-300x149.png 300w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-500x248.png 500w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-540x268.png 540w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-600x297.png 600w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-720x357.png 720w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-768x381.png 768w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-960x476.png 960w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-1140x565.png 1140w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1-1536x761.png 1536w, https://www.eventbrite.co.uk/blog/wp-content/uploads/2024/05/Step-3-Find-tickets-1.png 1600w" sizes="100vw" width="100%" loading="lazy" decoding="async" class="jfei-enhanced jfei-blur jfei-preview jfei-image-423681" /> </picture> </figure></div> <ul class="wp-block-list"> <li>Click ‘Print Tickets’, which will download the PDF ticket to your device.</li> </ul> </div> <div class="essb_break_scroll"></div></main> <div class="container"> <div class="row"> <div class="col-md-20 archive-cta justify-content-md-between"> <div> <h4 class="archive-cta__title"> How to Access Tickets: FAQ </h4>    <a role="button" href="https://www.eventbrite.com/blog/eventbrite-app-tickets/" class="button button__core color_grey-000-text text-nowrap mb-2 "> Find out more <img loading="lazy" class="icon inline" width="10" height="10" alt="Arrow" src="https://www.eventbrite.co.uk/blog/wp-content/themes/eventbrite-blockbase/assets/icons/right-arrow-white.svg"> </a> </div> <div class="archive-cta__img"> <img class="img-fluid" loading="lazy" src="https://www.eventbrite.co.uk/blog/wp-content/uploads/2021/06/image7-min.png" alt="cta image"> </div> </div> </div></div> <div class="container"> <div 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