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200%!important; } } @media only screen and (max-width: 930px) { html { font-size: 65%!important; } #department-global-tab h3 { font-size: 170%!important; } #innovation-global-tab h3{ font-size: 170%!important; } #data-global-tab h3{ font-size: 170%!important; } #news-global-tab h3 { font-size: 170%!important; } #news-tab h3{ font-size:170%!important; } #department-tab h3 { font-size: 170%!important; } #innovation-tab h3 { font-size: 170%!important; } #data-tab h3 { font-size: 170%!important; } } .mainnav h3{ font-size: 170%!important; } .posted-on{ color: black; } .posted-on:before{ content: ' '; display: block; } .posted-on:after { content: ' '; display: block; } .ast-archive-title{ color: black; } /* tab styles */ .elementor-tab-title, .elementor-active{ font-size: 130%!important; } .elementor-tab-mobile-title{ font-size: 100%!important; } .elementor-post__title{ font-size: 120%!important; } .elementor-tab-mobile-title:after{ font-size: 110%!important; padding: 0 0 0 0%; content: "►"; float: right; display: block; } .elementor-tab-mobile-title:after > span, .elementor-active:after > span{ display: table-cell; padding: 0 9px 0 0; white-space: normal; } .elementor-tabs-content-wrapper li, .elementor-tabs-content-wrapper a, .elementor-tabs-content-wrapper span{ font-size: 100%!important; } /*table styles*/ .statictable{ table-layout: fixed!important; } /* .statictable span, .statictable p, .statictable li, .statictable a, .statictable li a{ font-size: 105%!important; } */ .innovation li, .innovation span{ font-size:95%!important; } .innovation h1, .innovation h2, .innovation h3, .innovation h4{ font-size: 200%!important; } /* Footer #content { height:100%; min-height: 100%; } main { margin:0; padding:0; height:100%; } footer { position:relative; width:100%; bottom: 0; } .subpageheading{ font-size: 130% } */ </style> </head> <body class="page-template-default page page-id-208 page-child parent-pageid-16 ehf-header ehf-template-astra-child ehf-stylesheet-astra-child group-blog ast-single-post ast-inherit-site-logo-transparent ast-hfb-header ast-desktop ast-plain-container ast-no-sidebar astra-3.7.7 elementor-default elementor-kit-20896 elementor-page elementor-page-208"> <div id="page" class="hfeed site"> <header id="masthead" itemscope="itemscope" itemtype="https://schema.org/WPHeader"> <p class="main-title bhf-hidden" itemprop="headline"><a href="https://www.chhs.ca.gov" title="California Health and Human Services" rel="home">California Health and Human Services</a></p> <div data-elementor-type="wp-post" data-elementor-id="2818" class="elementor elementor-2818" data-elementor-post-type="elementor-hf"> <section class="elementor-section elementor-top-section elementor-element elementor-element-o31i0hl elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle" data-id="o31i0hl" data-element_type="section" id="logo-header" data-settings="{"background_background":"classic","motion_fx_motion_fx_scrolling":"yes","motion_fx_devices":["desktop","tablet","mobile"]}"> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-afmp35l" data-id="afmp35l" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-mai01af elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="mai01af" data-element_type="section"> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-narrow"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-j2tyx2k" data-id="j2tyx2k" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2lwpi5w elementor-hidden-phone elementor-widget elementor-widget-image" data-id="2lwpi5w" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <figure class="wp-caption"> <a href="http://www.ca.gov/" target="_blank"> <img width="150" height="85" src="/wp-content/uploads/2017/08/cagov-logo-flag-gradient.png" class="attachment-full size-full wp-image-44920" alt="Link to California State Web Portal" srcset="/wp-content/uploads/2017/08/cagov-logo-flag-gradient.png 150w, /wp-content/uploads/2017/08/elementor/thumbs/cagov-logo-flag-gradient-qwmftm4g4jqwpinr1d3euctvxg5la6rgiv2e2dv9bm.png 66w" sizes="(max-width: 150px) 100vw, 150px" /> </a> <figcaption class="widget-image-caption wp-caption-text">Link to the California Web State Portal</figcaption> </figure> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-xhk2q3p" data-id="xhk2q3p" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-hyjacus elementor-hidden-phone elementor-widget elementor-widget-image" data-id="hyjacus" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <figure class="wp-caption"> <a href="https://www.chhs.ca.gov/"> <img src="/wp-content/uploads/elementor/thumbs/logo-web-qdhdd24r2huny9t3z2nwxgrycbaqju4ocg2t5cao5u.jpg" title="logo-web" alt="California Health and Human Services Agency logo" loading="lazy" /> </a> <figcaption class="widget-image-caption wp-caption-text">Link to the California Health and Human Services homepage</figcaption> </figure> </div> </div> <div class="elementor-element elementor-element-ilcri1w elementor-hidden-desktop elementor-hidden-tablet elementor-widget 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tabindex="-1">Youth Mental Health Resource Hub</a></li> </ul> </li> </ul> </nav> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-ivj0dxw" data-id="ivj0dxw" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f5149f5 elementor-widget elementor-widget-html" data-id="f5149f5" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="widget_search"> <form role="search" method="get" class="search-form" action="https://www.chhs.ca.gov/"><input type="hidden" name="customize_changeset_uuid"> <input type="search" class="search-field search-submit" placeholder="Search …" value="" name="s" title="Search"> </form> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </header> <div id="primary" class="content-area primary"> <main id="main" class="site-main"> <article class="post-208 page type-page status-publish ast-article-single" id="post-208" itemtype="https://schema.org/CreativeWork" itemscope="itemscope"> <header class="entry-header ast-header-without-markup"> </header> <div class="entry-content clear" itemprop="text" > <div data-elementor-type="wp-post" data-elementor-id="208" class="elementor elementor-208 elementor-bc-flex-widget" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-opcz246 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="opcz246" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76u7op2" data-id="76u7op2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ek53bs0 elementor-widget elementor-widget-heading" data-id="ek53bs0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">Technical Help</h1> </div> </div> <div class="elementor-element elementor-element-run88yy elementor-widget elementor-widget-text-editor" data-id="run88yy" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-family: Helvetica; color: #000000; font-size: 18pt;">If you are experiencing problems with the California Health & Human Services Agency (CHHS) website, check the following list:</span></p> </div> </div> <div class="elementor-element elementor-element-ggc59xa elementor-widget elementor-widget-heading" data-id="ggc59xa" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Applicable Browsers</h2> </div> </div> <div class="elementor-element elementor-element-05fclu5 elementor-widget elementor-widget-text-editor" data-id="05fclu5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #000000;">You should be using either Mozilla Firefox, Google Chrome, Opera, Microsoft Edge or Microsoft Internet Explorer (IE), version 11 with Service Pack 1. If you are using an older version of Microsoft Internet Explorer, you will need to upgrade it.</span></p> </div> </div> <div class="elementor-element elementor-element-bk4gsry elementor-widget elementor-widget-heading" data-id="bk4gsry" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Web Traffic</h2> </div> </div> <div class="elementor-element elementor-element-6grloxs elementor-widget elementor-widget-text-editor" data-id="6grloxs" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #000000;">You should be using either Mozilla Firefox, Google Chrome, Opera, Microsoft Edge or Microsoft Internet Explorer (IE), version 11 with Service Pack 1. If you are using an older version of Microsoft Internet Explorer, you will need to upgrade it.</span></p> </div> </div> <div class="elementor-element elementor-element-johhpyq elementor-widget elementor-widget-heading" data-id="johhpyq" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Your Internet Service Provider (ISP)</h2> </div> </div> <div class="elementor-element elementor-element-hp1zfxs elementor-widget elementor-widget-text-editor" data-id="hp1zfxs" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Your ISP may be experiencing a problem. Try to see if you encounter the same problem with another site (see Web Traffic above).</p> </div> </div> <div class="elementor-element elementor-element-p1yqrrk elementor-widget elementor-widget-heading" data-id="p1yqrrk" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Your Modem</h2> </div> </div> <div class="elementor-element elementor-element-flf7png elementor-widget elementor-widget-text-editor" data-id="flf7png" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #000000;">Your modem may be too slow to download our web pages, causing the page to timeout before it is completely loaded. You might want to think about upgrading it, since it is also probably causing you problems accessing the web in general.</span></p> </div> </div> <div class="elementor-element elementor-element-46724yr elementor-widget elementor-widget-heading" data-id="46724yr" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Memory</h2> </div> </div> <div class="elementor-element elementor-element-r5woqf2 elementor-widget elementor-widget-text-editor" data-id="r5woqf2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #000000;">Though our web pages aren’t overly large, some do include graphical elements. It is possible your computer does not have enough memory, and you might want to consider additional memory.</span></p> </div> </div> <div class="elementor-element elementor-element-01bb3d9 elementor-widget elementor-widget-heading" data-id="01bb3d9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Register to Vote</h2> </div> </div> <div class="elementor-element elementor-element-ab42fbe elementor-widget elementor-widget-button" data-id="ab42fbe" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://registertovote.ca.gov/" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Register to Vote Here</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-6480dfa elementor-widget elementor-widget-spacer" data-id="6480dfa" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </article> </main> </div> </div>  </div> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-115460632-1']); // you MUST replace this with your google analytics profile code, either from your own google account, or contact OTech to have one set up for you _gaq.push(['_gat._anonymizeIp']); _gaq.push(['_setDomainName', '.ca.gov']); _gaq.push(['_trackPageview']); _gaq.push(['b._setAccount', 'UA-3419582-2']); // statewide analytics - do not remove or change _gaq.push(['b._setDomainName', '.ca.gov']); _gaq.push(['b._trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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