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Desk</h1></div></div></div> <div class="content-sidebar-wrap wrap boar-content"> <main class="content" id="genesis-content"> <p>Other companies claim that they offer 24/7 support, but you are stuck on hold and greeted by a robot when you try reaching them. If you manage to get a live person, they may not be helpful and only generate a service ticket.</p> <p>Chicago Managed IT guarantees a live person within minutes, and our expert staff comprises experienced technicians who have likely dealt with your problem before. We don’t only make a service ticket; we make sure to communicate every step of the way and deliver a professional experience. We’re not in the business of making tickets鈥攚e’re here to create partnerships to help your business leverage technology.</p> <h4>Remote IT Help Desk Support</h4> <p>Our IT technicians can remote connect to troubleshoot your computer issues instantly. We regularly support customers over the phone and with remote management services鈥攅ven customers across the country!</p> <h4>On-Site IT Help Desk Support</h4> <p>If you need fast on-site support, we are a local business that can be your boots on the ground.聽 We serve Chicago’s northwest and western suburbs with fast and dependable on-site IT help desk support.聽 Whether it’s repair/replacement of computers, software installation/upgrades, or user training, give us a call to inquire about our on-site help desk.</p> <h4>Rather Bring In Your Computer?</h4> <p>Our IT support office is open for you to bring your computer in for us to provide repairs and training on the spot.聽 We provide IT help desk support for both hardware and software issues, including powering on, component repairs/replacement, virus removal, email set-up, data transfers, operating system installs and upgrades, and more.聽 We work on all computer brands, including Microsoft Windows, Apple OS, and Linux/Unix. 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