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<!doctype html><html lang="en"><head> <meta charset="utf-8"> <title>Being Canny: Complete Guide for a Perfect Feedback Management System</title> <link rel="shortcut icon" href="https://5705808.fs1.hubspotusercontent-na1.net/hubfs/5705808/logo-icon.png"> <meta name="description" content="Download this free guide & start using our proven Canny Method to collect, organize and action user feeback!"> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.1/jquery/jquery-1.7.1.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="Download this free guide & start using our proven Canny Method to collect, organize and action user feeback!"> <meta property="og:title" content="Being Canny: Complete Guide for a Perfect Feedback Management System"> <meta name="twitter:description" content="Download this free guide & start using our proven Canny Method to collect, organize and action user feeback!"> <meta name="twitter:title" content="Being Canny: Complete Guide for a Perfect Feedback Management System"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="//cdn2.hubspot.net/hub/5705808/hub_generated/template_assets/48234700905/1678811134603/drive-theme-free_CUSTOM/css/layout.min.css"> <link rel="stylesheet" href="//cdn2.hubspot.net/hub/5705808/hub_generated/template_assets/48234595405/1678811134550/drive-theme-free_CUSTOM/css/main.min.css"> <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Open+Sans:wght@400;800|Lato:400,700&display=swap"> <link rel="stylesheet" href="https://5377389.fs1.hubspotusercontent-na1.net/hubfs/5377389/theme/vendor/bootstrap/css/bootstrap.css"> <link rel="stylesheet" href="https://unpkg.com/aos@next/dist/aos.css"> <link rel="stylesheet" href="//cdn.jsdelivr.net/npm/slick-carousel@1.8.1/slick/slick.css"> <link rel="stylesheet" href="//cdn.jsdelivr.net/npm/slick-carousel@1.8.1/slick/slick-theme.min.css"> <link rel="stylesheet" href="//cdn2.hubspot.net/hub/5705808/hub_generated/template_assets/48232919963/1678811136141/drive-theme-free_CUSTOM/css/theme-overrides.min.css"> <link rel="stylesheet" href="https://cdn2.hubspot.net/hub/5705808/hub_generated/module_assets/48233210804/1622582145756/module_48233210804_icon-list.min.css"> <link rel="stylesheet" href="https://cdn2.hubspot.net/hub/5705808/hub_generated/module_assets/48234595419/1622582145882/module_48234595419_testimonial.min.css"> <style> @font-face { font-family: "Open Sans"; 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class="body-container-wrapper"> <div class="container-fluid body-container"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd_area-row-0-vertical-alignment dnd_area-row-0-background-layers dnd-section dnd_area-row-0-padding dnd_area-row-0-background-image"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column dnd_area-column-1-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module widget_1622584244416-flexbox-positioning" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1622584244416" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_widget_1622584244416_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://5705808.fs1.hubspotusercontent-na1.net/hub/5705808/hubfs/canny-logo.png?width=200&height=50&name=canny-logo.png" class="hs-image-widget " width="200" height="50" alt="canny-logo" title="canny-logo" srcset="https://5705808.fs1.hubspotusercontent-na1.net/hub/5705808/hubfs/canny-logo.png?width=100&height=25&name=canny-logo.png 100w, https://5705808.fs1.hubspotusercontent-na1.net/hub/5705808/hubfs/canny-logo.png?width=200&height=50&name=canny-logo.png 200w, https://5705808.fs1.hubspotusercontent-na1.net/hub/5705808/hubfs/canny-logo.png?width=300&height=75&name=canny-logo.png 300w, 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id="hs_cos_wrapper_dnd_area-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_dnd_area-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h1 style="font-weight: normal; text-align: left;">Being Canny</h1> <div title="Page 1"> <h4 style="font-size: 24px; text-align: left;"><span style="font-weight: normal;">The complete guide to building an effective feedback management system</span><span></span></h4> <p style="font-weight: bold;"> </p> <p style="font-weight: bold;">This guide will show you how to:</p> </div></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><ul class="icon-list fa-ul" style="margin-left: 0;"> <li class="icon-list__item" style="margin-bottom: 15px;"> <span class="fa-li" style="left: -30px; font-size: 30px; margin-right: 12px;"> <i class="icon-list__item-icon fa fa-check" style=" color: rgba(255, 255, 255, 1.0); width: 30px; height: 30px; line-height: 30px; font-size: .5em; background: rgba(82, 93, 249, 1.0); "> </i> </span> <span><div>Build better products with feedback</div></span> </li> <li class="icon-list__item" style="margin-bottom: 15px;"> <span class="fa-li" style="left: -30px; font-size: 30px; margin-right: 12px;"> <i class="icon-list__item-icon fa fa-check" style=" color: rgba(255, 255, 255, 1.0); width: 30px; height: 30px; line-height: 30px; font-size: .5em; background: rgba(82, 93, 249, 1.0); "> </i> </span> <span><div>Delight your customers</div></span> </li> <li class="icon-list__item"> <span class="fa-li" style="left: -30px; font-size: 30px; margin-right: 12px;"> <i class="icon-list__item-icon fa fa-check" style=" color: rgba(255, 255, 255, 1.0); width: 30px; height: 30px; line-height: 30px; font-size: .5em; background: rgba(82, 93, 249, 1.0); "> </i> </span> <span><div>Create a community around your product</div></span> </li> </ul></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1675808944177" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <img class=" image-animate" 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data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3 id="hs_cos_wrapper_dnd_area-module-5_title" class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text">Get your free guide</h3> <div id="hs_form_target_dnd_area-module-5"></div> </span> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget widget_1623699801588-flexbox-positioning dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1623699801588" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_widget_1623699801588_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" 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style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1623698692336" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="button--right"> <a href="https://canny.io/register" class="button button--icon-right" id="button_widget_1623698692336" target="_blank" rel="noopener "> Get your free Canny account </a> </div></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_1623952556018-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1623952555856" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" 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