Remote Technical Support for Warehouses & Logistics

<!DOCTYPE html>  <html class="no-ie" lang="fr-FR" > <head> <title>Remote Technical Support for Warehouses & Logistics - Swisslog</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="description" content="Keep your warehouse running with Swisslog 24/7 technical support. Global Help Desk, Remote Support. With of Augmented Reality." /> <meta name="keywords" content="intralogistics technical support, warehouse automation technical support" /> <meta name="robots" content="index, follow" /> <link rel="preload" as="image" fetchpriority="high" href="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1900&hash=AC63F227CDA0309114B36E3AD1586EC1" imagesrcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=767&hash=74A237E4F39B0FE29CF4831EDAC07EA3 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1400&hash=96090B168E4BA0D909602D45AB67821A 1400w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1900&hash=AC63F227CDA0309114B36E3AD1586EC1 1900w" imagesizes="(min-width: 1px) 100vw"> <link rel="canonical" href="https://www.swisslog.com/fr-fr/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="x-default" href="https://www.swisslog.com/en-gb/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="de" href="https://www.swisslog.com/de-de/kundendienst-und-support/technischer-support" /> <link rel="alternate" hreflang="en" href="https://www.swisslog.com/en-us/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="es" href="https://www.swisslog.com/es-es/servicio-atencion-cliente/asistencia-t%c3%a9cnica" /> <link rel="alternate" hreflang="fr" href="https://www.swisslog.com/fr-fr/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="zh" href="https://www.swisslog.com/zh-cn/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="da-DK" href="https://www.swisslog.com/da-dk/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="nl-NL" href="https://www.swisslog.com/nl-nl/customer-service-and-support/technische-ondersteuning" /> <link rel="alternate" hreflang="en-AU" href="https://www.swisslog.com/en-au/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="en-MY" href="https://www.swisslog.com/en-my/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="en-GB" href="https://www.swisslog.com/en-gb/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="en-US" href="https://www.swisslog.com/en-us/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="fi-FI" href="https://www.swisslog.com/fi-fi/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="fr-FR" href="https://www.swisslog.com/fr-fr/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="de-DE" href="https://www.swisslog.com/de-de/kundendienst-und-support/technischer-support" /> <link rel="alternate" hreflang="it-IT" href="https://www.swisslog.com/it-it/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="zh-CN" href="https://www.swisslog.com/zh-cn/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="nb-NO" href="https://www.swisslog.com/nb-no/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="es-ES" href="https://www.swisslog.com/es-es/servicio-atencion-cliente/asistencia-t%c3%a9cnica" /> <link rel="alternate" hreflang="sv-SE" href="https://www.swisslog.com/sv-se/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="th-TH" href="https://www.swisslog.com/th-th/customer-service-and-support/technical-support" /> <link rel="alternate" hreflang="ar-AE" href="https://www.swisslog.com/ar-ae/customer-service-and-support/technical-support" /> <link rel="preload" href="/assets/fonts/swisslog/NexaforSwisslog-Regular.woff2" as="font" type="font/woff2" crossorigin /> <link rel="preload" href="/assets/fonts/swisslog/NexaforSwisslog-Bold.woff2" as="font" type="font/woff2" crossorigin /> <link rel="preload" href="/assets/fonts/swisslog/NexaforSwisslog-Light.woff2" as="font" type="font/woff2" crossorigin /> <meta name="viewport" id="viewport-meta" content="width=device-width, initial-scale=1.0"/> <meta name="content-language" content="fr-FR" /> <meta name="language" content="fr-FR"/>   <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="SwisslogInspire" /> <meta name="twitter:creator" content="SwisslogInspire" /> <meta name="twitter:title" content="Remote Technical Support for Warehouses & Logistics - Swisslog"> <meta name="twitter:description" content="Keep your warehouse running with Swisslog 24/7 technical support. Global Help Desk, Remote Support. With of Augmented Reality."> <meta name="twitter:image" content="https://www.swisslog.com/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1900&hash=AC63F227CDA0309114B36E3AD1586EC1">  <meta property="og:url" content="https://www.swisslog.com/fr-fr/customer-service-and-support/technical-support"/> <meta property="og:site_name" content="Swisslog"/> <meta property="og:title" content="Remote Technical Support for Warehouses & Logistics - Swisslog"/> <meta property="og:image" content="https://www.swisslog.com/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1900&hash=AC63F227CDA0309114B36E3AD1586EC1"/> <meta property="og:description" content="Keep your warehouse running with Swisslog 24/7 technical support. Global Help Desk, Remote Support. With of Augmented Reality."/> <meta property="og:type" content="WebPage"/> <meta name="VIcurrentDateTime" content="638679484384403839" /> <script type="text/javascript" src="/layouts/system/VisitorIdentification.js"></script> <link rel="icon" href="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28"> <link rel="shortcut icon" href="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28"> <link rel="apple-touch-icon-precomposed" href="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28"/> <link rel="apple-touch-icon" href="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28"/> <meta name="msapplication-TileColor" content="#FFFFFF"> <meta name="msapplication-TileImage" content="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28"> <meta name="msapplication-config" content="/fr-fr/browserconfig"> <link rel="manifest" href="/fr-fr/manifest"> <meta name="theme-color" content="#D10007"> <style> :lang(fr-FR){ font-family:'Nexa for Swisslog', Calibri, Segoe UI, Helvetica, Arial, Sans-Serif } </style> <link rel="stylesheet" href="/frontend/dist/app_swisslog.css?v=5.9.0" type="text/css" />  <meta name="google-site-verification" content="eqDP84ikUtn04eG8RyydTpSeDAw4UoNFH8f8ARWzNaI" /> <meta name="google-site-verification" content="0tl9f1AnuK3gsCqlOH0m1QyNdAnK-bIbcCLbjQq0E58" />   <script type="text/plain" data-cookiecategory="marketing"> if ( document.querySelector('html').getAttribute("lang") != "zh-CN" && document.querySelector('html').getAttribute("lang") != "en-CN" ) { (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-TGN48PN'); } </script>  <script> var cookieGdpr = { cookieNotice: "Ce contenu n’est pas disponible du fait de vos réglages des cookies.", consentBtnLabel: "Autoriser les cookies" }; </script> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'cms-url', 'language': 'fr-fr', 'path': '/swisslog/home/customer service and support/technical support', 'id': 'F7F98BDE530A43CC8BD71A8C5E4DD5F1' }); </script> <script type="application/ld+json"> [{"@context":"https://schema.org","@type":"Organization","name":"Swisslog","url":"/fr-fr","logo":"https://www.swisslog.com/-/media/swisslog/images/system/swisslog-logo-small.png?rev=4d84689c69ff4a6399789ef4519b0c6c&w=1400&hash=6C9EC8AFC6013E9396ACBEDE17DA99A1","description":"Nous développons des solutions d'automatisation logistique innovantes et flexibles pour l'optimisation des performances des entreprises. ","address":{"@type":"PostalAddress","streetAddress":"161 Enterprise Drive","addressLocality":"VA 23603 Newport News","addressCountry":"United States of America"},"contactPoint":{"@type":"ContactPoint","telephone":""},"sameAs":["https://www.linkedin.com/company/swisslog","https://www.instagram.com/swisslog.logistics.automation/","https://www.youtube.com/c/SwisslogLogisticsAutomation/?sub_confirmation=1 ","/fr-fr/case-studies-and-resources/blog","https://www.facebook.com/swisslog.logistics.automation"],"telephone":null},{"@context":"https://schema.org","@type":"WebPage","name":"Remote Technical Support for Warehouses & Logistics - Swisslog","url":"https://www.swisslog.com/fr-fr/customer-service-and-support/technical-support","headline":"Technical Support: Count on a rapid response","description":"Keep your warehouse running with Swisslog 24/7 technical support. Global Help Desk, Remote Support. With of Augmented Reality.","potentialAction":{"@type":"SearchAction","target":"https://www.swisslog.com/fr-fr/search-results-page?q={search_term_string}","query-input":"required name=search_term_string"}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/fr-fr","name":"Home"}},{"@type":"ListItem","position":2,"item":{"@id":"/fr-fr/customer-service-and-support","name":"Service"}},{"@type":"ListItem","position":3,"item":{"@id":"/fr-fr/customer-service-and-support/technical-support","name":"Remote Technical Support for Warehouses & Logistics"}}]},{"@context":"https://schema.org","@type":"Article","headline":"Technical Support: Count on a rapid response","image":["https://www.swisslog.com/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1900&hash=AC63F227CDA0309114B36E3AD1586EC1"],"datePublished":"2017-10-03T11:35:23Z","dateModified":"2023-05-31T12:17:07Z"}] </script> </head> <body id="layout-swisslog" class="mod mod-layout " data-connectors="responsive, toggle"> <header class="o-header js-header"> <nav class="mod mod-nav m-flyout hidden-print" data-connectors="responsive, toggle"> <div class="m-flyout__wrapper"> <div class="container mod-nav__overlay js-overlay"> <div class="icon-close-32 js-hide-menu" data-target="nav"></div> <div class="m-flyout__main-col js-main-col col-12 col-md-6 col-lg-3"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="m-flyout__item js-first-level js-nav-item" data-menu-id=""> <a href="/fr-fr" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Home </a> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="78767B4F16664BD097285666D136374A"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Produits et systèmes <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/what-we-do/3d-logistics-center.jpg?rev=5021ae32d34c4166b14d7276d0fd40e8&w=767&hash=796B84B3695934ACFEA5670CAF03473E" /> </picture> </figure> <h4 class="mt-sm-4">Produits et systèmes pour la logistique automatisée</h4> <p class="p2 mt-sm-3 mb-sm-0">Découvrez une large gamme de technologies fiables qui augmenteront vos performances en matière de manutention automatisée des matériaux tout en réduisant vos coûts.</p> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Produits et systèmes </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits">Produits et systèmes</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> ASRS, Stockage et récupération <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> ASRS, Stockage et récupération </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration">ASRS, Stockage et récupération</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Pour les petites charges <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Pour les petites charges </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles">Pour les petites charges</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/grue-de-mini-charges-tornado">Grue de mini-charges Tornado </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/logistique-du-syst%c3%a8me-de-navette-cyclonecarrier">Système de navette CycloneCarrier</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/syst%c3%a8me-de-stockage-et-de-pr%c3%a9l%c3%a8vement-carrypick">Système de stockage et de prélèvement CarryPick</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/int%c3%a9grateur-autostore">AutoStore en cubes</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/int%c3%a9grateur-autostore">AutoStore en cubes</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Pour les palettes et les charges lourdes <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Pour les palettes et les charges lourdes </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/palettes-et-charges-lourdes">Solutions pour les palettes et les charges lourdes</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/palettes-et-charges-lourdes/syst%c3%a8me-de-navette-powerstore-pour-l%e2%80%99entreposage-de-palettes">Système de navette PowerStore</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/palettes-et-charges-lourdes/transstockeur-de-palettes-vectura-pour-entrep%c3%b4t-de-grande-hauteur,-hbw">Transstockeur de palettes Vectura</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/automated-high-bay-warehouse">Automated High Bay Warehouse Pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/storage-shuttle-system">Navettes de stockage</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Transport et convoyeurs <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Transport et convoyeurs </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport">Transport et convoyeurs</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/agv-automated-guided-vehicles">AGV Automated Guided Vehicles</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/electrified-monorail-transport-system">Electrified monorail transport system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/promove-pallet-conveyor">Pallet Conveyor ProMove</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/quickmove">Convoyeur de petites charges QuickMove</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Prélèvement et palettisation <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Prélèvement et palettisation </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes">Prélèvement et palettisation</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/person-to-goods-caddypick-case-order-picking">Person-to-Goods Case Picking: CaddyPick </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/goods-to-person">Picking System Goods to Person</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Robotisé <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Robotisé </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9">Robotisé</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9/palettisation-de-caisses-mixtes-acpaq">Palettisation de caisses mixtes automatisée ACPaQ</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9/pr%c3%a9l%c3%a8vement-robotis%c3%a9-de-pi%c3%a8ces-itempiq">Prélèvement robotisé d’articles ItemPiQ</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Logiciel <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Logiciel </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks">Logiciel</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks/synq,-syst%c3%a8me-de-gestion-d%e2%80%99entrep%c3%b4t,-wms-mfcs">SynQ Système de gestion d’entrepôt (WMS)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks/sap-ewm-(extended-warehouse-management)">SAP EWM</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Products A to Z <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Products A to Z </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/overview-by-products">Overview Products A to Z</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/agv-automated-guided-vehicles">AGV - automated guided vehicle</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9/palettisation-de-caisses-mixtes-acpaq">ACPaQ – Case palletizing </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/int%c3%a9grateur-autostore">AutoStore – Small parts storage & picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/person-to-goods-caddypick-case-order-picking">CaddyPick – Monorail based picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/syst%c3%a8me-de-stockage-et-de-pr%c3%a9l%c3%a8vement-carrypick">CarryPick - Order picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/logistique-du-syst%c3%a8me-de-navette-cyclonecarrier">CycloneCarrier – Small loads shuttle storage system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9/pr%c3%a9l%c3%a8vement-robotis%c3%a9-de-pi%c3%a8ces-itempiq">ItemPiQ – Robot based item picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/electrified-monorail-transport-system">Monorail – Electrified transport system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/palettes-et-charges-lourdes/syst%c3%a8me-de-navette-powerstore-pour-l%e2%80%99entreposage-de-palettes">PowerStore – Pallet shuttle system HBW</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/promove-pallet-conveyor">ProMove – Conveyor system pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/quickmove">QuickMove – Conveyor system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks/sap-ewm-(extended-warehouse-management)">SAP EWM – Ext. WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks/synq,-syst%c3%a8me-de-gestion-d%e2%80%99entrep%c3%b4t,-wms-mfcs">SynQ software – Intelligent WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/grue-de-mini-charges-tornado">Tornado – Miniload crane</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/palettes-et-charges-lourdes/transstockeur-de-palettes-vectura-pour-entrep%c3%b4t-de-grande-hauteur,-hbw">Vectura – Pallet stacker crane for HBW</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/products-for-warehouse-logistics-integrators">Products for Integrators</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Industries <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/business-solutions/consulting-industries.jpg?rev=c704f80e71d5496782e03a397fa7dc6c&w=767&hash=ED613034479A794298A51BDC10F72136" /> </picture> </figure> <h4 class="mt-sm-4">Industries</h4> <p class="p2 mt-sm-3 mb-sm-0"></p> <a href="/fr-fr/des-solutions-professionnelles"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Industries </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/des-solutions-professionnelles">Industries</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/food-food-beverage-f-b-temperature-controlled">Food</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/beverage-drinks">Beverage</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/food-and-beverage-distribution">Grocery (F&B distribution)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/deep-freeze-intralogistics">Deep-freeze solutions</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/ventes-alimentaires-en-ligne">Ventes alimentaire en ligne</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/vente-au-d%c3%a9tail,-e-commerce,-ex%c3%a9cution-%c3%a9lectronique-des-commandes,-multicanal,-omnicanal">Marchandises générales</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/micro-fulfillment-center">Micro-Fulfillment</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent js-is-active" data-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Service <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=b36710f08e4b4c5db75faeea3c6e0a33&w=767&hash=88E208E3EA5D4CD0F36072F48D1E79D3" /> </picture> </figure> <h4 class="mt-sm-4">Our Customer Service Portfolio</h4> <p class="p2 mt-sm-3 mb-sm-0">Imagine if you had the formula for 100% uptime. We strive to give you complete confidence, ensuring you get the right solutions and the best services.</p> <a href="/fr-fr/customer-service-and-support"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Service </a> </li> <li class="m-flyout__item js-is-active-title"> <a href="/fr-fr/customer-service-and-support">Full Customer Service Portfolio</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/local-customer-service-contacts">Local Service Contacts </a> </li> <li class="m-flyout__item js-nav-item js-is-active"> <a href="/fr-fr/customer-service-and-support/technical-support">Technical Support</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Preventive Maintenance <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Preventive Maintenance </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance">Overview Preventive Maintenance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/field-service">Field Service</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/system-operations">System Operations</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/condition-monitoring">Condition Monitoring</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/system-optimization-materials-handling-systems-efficiency">System Optimization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/spare-parts">Spare Parts</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/it-managed-services">IT Managed Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/expansion-and-modernization">Expansion & Modernization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/training">Training</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="F5E60609B28C427DA419154A10C280B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> References & more <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/whitepaper/whitepapers.jpg?rev=adaeb72ee88543639cb674c4a24d7566&w=767&hash=B310B500B5A489DE638BD366DF7B9179" /> </picture> </figure> <h4 class="mt-sm-4">Resources & downloads</h4> <p class="p2 mt-sm-3 mb-sm-0">Browse our library of resources, including webinars, case studies, whitepapers & more. Free exclusive downloads.</p> <a href="/fr-fr/case-studies-and-resources"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> References & more </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/case-studies-and-resources">Downloads Overview</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/blog">Blog</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/case-studies">Case Studies</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/webinars">Webinars</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/white-papers">White Papers & E-Books</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Company <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/about-swisslog/swisslog-locations-switzerland-office.jpg?rev=-1&w=767&hash=CB21A7EB3EE0DF80376BCF3F931FCB25" /> </picture> </figure> <h4 class="mt-sm-4">Swisslog history, facts & figures</h4> <p class="p2 mt-sm-3 mb-sm-0">Swisslog is a global company with Swiss roots. Learn more about our company's facts and figures. </p> <a href="/fr-fr/about-swisslog"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Company </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog">About Swisslog Overview</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> News & Events <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> News & Events </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog/newsroom">Overview News & Events</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/newsroom/events-trade-shows-exhibition-conference">Events & Trade Shows</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/newsroom/news-press-releases-blog-posts">News</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/newsroom/press">Press area</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> What we do <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> What we do </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog/our-offering">Our Offering at a Glance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/your-partner">Your Guide & Partner</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/consulting-planning-supply-chain">Consulting & Planning</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Logistics of the Future <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Logistics of the Future </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40">Overview Logistics of the Future</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/your-challenges">Challenges in a Changing World</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/way-to-industry-4,-d-,0-digitalisation-internet-of-things-iot">The Way to Industry 4.0</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/big-data-intelligent-services">Big Data Intelligent Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/artificial-intelligence-ai-machine-learning-warehouse">Artificial Intelligence</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/smart-city-logistics-urban-fulfillment">Smart City Logistics</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/blog/vertical-farming">Vertical Farming</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/management">Management</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Corporate Governance & Sustainability <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Corporate Governance & Sustainability </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability">Overview Corporate Governance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability/sustainable-technology">Sustainable Technology</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability/company-and-people">Organization & Behavior</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability/supply-chain">Sourcing & Supply Chain</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability/policies-guidelines-certificates">Reports, guidelines, certificates</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/locations">Locations</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/contact-us-redirect">Nous contacter</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/local-customer-service-contacts">Service & Spare Parts Helplines</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="80636BA8380E484BB47A47F95A6596B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Carrière <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/career/swisslog-as-an-employer/web_image-swisslog_brand_dortmund-summer-party_opening_may-2022.jpg?rev=-1&w=767&hash=FCB607DF1876DACAAA7D70733CED6433" /> </picture> </figure> <h4 class="mt-sm-4">Votre carrière chez Swisslog</h4> <p class="p2 mt-sm-3 mb-sm-0">Façonnez votre avenir chez Swisslog. Emplois dans le domaine de l’automatisation de la logistique. Technologies dirigées par les données avec logiciel de pointe.</p> <a href="/fr-fr/carri%c3%a8re"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Carrière </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/carri%c3%a8re">Carrière</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/offres-d%e2%80%99emploi">Offres d’emploi</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Swisslog as an employer <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Swisslog as an employer </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/carri%c3%a8re/swisslog-as-an-employer">Culture & Values</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/swisslog-as-an-employer/controls-vacancies">Controls job vacancies</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/swisslog-as-an-employer/smart-working">Smart Working</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Students & Graduates <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Students & Graduates </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/carri%c3%a8re/students-graduates-trainee-thesis">Students & Graduates</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/students-graduates-trainee-thesis/global-trainee-program-graduates">Global Trainee Program</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/how-to-apply-unsolicited-application-process">How to apply</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </div> </div> </nav> <div class="o-header__wrapper container"> <a class="mod mod-logo--hasMobile mod-logo" href="/fr-fr" data-ignore="true"> <figure class="mod-logo__wrapper pull-right"> <img src="/-/media/swisslog/images/system/swisslog-logo-small.png?rev=4d84689c69ff4a6399789ef4519b0c6c&hash=893650B9C729BE3F1316AF8D181E5266" alt="Swisslog" loading="lazy" height="32" width="300" /> <img src="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28" alt="Swisslog" loading="lazy" height="100" width="100" /> </figure> </a> <nav class="mod mod-navdesktop" data-connectors="responsive, toggle"> <a href="#" data-target="nav" data-target-menu-id="78767B4F16664BD097285666D136374A"> Produits et systèmes </a> <a href="#" data-target="nav" data-target-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> Industries </a> <a href="#" data-target="nav" data-target-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> Service </a> <a href="#" data-target="nav" data-target-menu-id="F5E60609B28C427DA419154A10C280B5"> References & more </a> <a href="#" data-target="nav" data-target-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> Company </a> <a href="#" data-target="nav" data-target-menu-id="80636BA8380E484BB47A47F95A6596B5"> Carrière </a> </nav> <nav class="mod mod-nav-meta hidden-print" data-connectors="nav, toggle"> <ul class="mod-nav-meta"> <li class="mod-nav-meta__item"> <a href="https://www.swisslog.com/en-us/case-studies-and-resources/blog" target="_blank" class="mod-nav-meta__item__link" title="Blog"> <span class="icon-chat-talk-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="languageswitch" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Langue"> <span class="icon-globe-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="search" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Rechercher"> <span class="icon-search-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="nav" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Menu"> <span class="icon-menu-24"></span> </a> </li> </ul> </nav> <hr class="js-atob-relative o-header__wrapper__atob" /> </div> <div class="mod mod-anchorbar js-anchorbar hidden-print" data-connectors="anchorbar, responsive"> <div class="js-anchorbar-container mod-anchorbar__container o-header__flyout"></div> <script type="text/template" id="anchorbar-template"> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--left js-scrolloverlay" data-scroll-direction="left"></div> <div class="container"> <div class="mod-anchorbar__innerContainer js-innerContainer"> <div class="mod-anchorbar__scrollbar js-scrollbar"> <ul class="mod-anchorbar__list container nav nav-tabs js-anchorbar-list"> [[ for(var i=0, item; i < items.length; i++){ item = items[i]; ]] <li class="mod-anchorbar__list-item js-anchor-item"> <a class="mod-anchorbar__anchor js-anchor caption [[= item.cssClass ]]" href="[[= item.target ]]">[[= item.title ]]</a> </li> [[ } ]] </ul> <div class="mod-anchorbar__progressbar js-progressbar"></div> </div> <div class="mod-anchorbar__contact"> <a href="#" class="a-btn a-btn--color-white js-contact"></a> </div> </div> </div> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--right js-scrolloverlay" data-scroll-direction="right"></div> </script> </div> <div class="mod mod-languageswitch o-header__flyout" data-connectors="toggle"> <div class="container o-header__flyout__close"> <button class="close__btn" onclick="document.querySelector('.mod-nav-meta .js-toggle-content.is-active').click()"> <span class="icon-close-32"></span> </button> </div> <div class="container"> <div class="row"> <div class="col-md"> <div class="mod-languageswitch__col"> <div class="h4">Global Versions</div> <ul class="js-global-language-select list-unstyled copy mod-languageswitch__list mod-languageswitch__globalList"> <li class="mod-languageswitch__list__item " data-country=""> <a href="/de-de/kundendienst-und-support/technischer-support"> <span>Allemand / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country=""> <a href="/en-us/customer-service-and-support/technical-support"> <span>Anglais / English</span> </a> </li> </ul> </div> </div> <div class="col-md col-lg-4"> <div class="a-select__container mod-languageswitch__col"> <div class="h4">Choisissez votre emplacement:</div> <select class="js-countryselect js-prevent-select2" name="countries"> <option value="Allemagne / Germany" data-country="de" > Allemagne / Germany </option> <option value="Arabie Saoudite / Saudi Arabia" data-country="sa" > Arabie Saoudite / Saudi Arabia </option> <option value="Australie / Australia" data-country="au" > Australie / Australia </option> <option value="Autriche / Austria" data-country="at" > Autriche / Austria </option> <option value="Belgique / Belgium" data-country="be" > Belgique / Belgium </option> <option value="Canada" data-country="ca" > Canada </option> <option value="Chine / China" data-country="cn" > Chine / China </option> <option value="Danemark / Denmark" data-country="dk" > Danemark / Denmark </option> <option value="Emirats Arabes Unis / United Arab Emirates" data-country="ae" > Emirats Arabes Unis / United Arab Emirates </option> <option value="Espagne / Spain" data-country="es" > Espagne / Spain </option> <option value="Etats-Unis / United States of America" data-country="us" > Etats-Unis / United States of America </option> <option value="Finlande / Finland" data-country="fi" > Finlande / Finland </option> <option value="France" data-country="fr" selected> France </option> <option value="Irlande / Ireland" data-country="ie" > Irlande / Ireland </option> <option value="Italie / Italy" data-country="it" > Italie / Italy </option> <option value="Malaisie / Malaysia" data-country="my" > Malaisie / Malaysia </option> <option value="Mexique / Mexico" data-country="mx" > Mexique / Mexico </option> <option value="Norvège / Norway" data-country="no" > Norvège / Norway </option> <option value="Nouvelle-Zélande / New Zealand" data-country="nz" > Nouvelle-Zélande / New Zealand </option> <option value="Pays-Bas / Netherlands" data-country="nl" > Pays-Bas / Netherlands </option> <option value="Pologne / Poland" data-country="pl" > Pologne / Poland </option> <option value="Royaume-Uni / United Kingdom" data-country="gb" > Royaume-Uni / United Kingdom </option> <option value="Singapour / Singapore" data-country="sg" > Singapour / Singapore </option> <option value="Suède / Sweden" data-country="se" > Suède / Sweden </option> <option value="Suisse / Switzerland" data-country="ch" > Suisse / Switzerland </option> <option value="Thaïlande / Thailand" data-country="th" > Thaïlande / Thailand </option> </select> <p class="mod-languageswitch__countryLabel">Pays</p> </div> </div> <div class="col-md offset-lg-1"> <div class="mod-languageswitch__col"> <div class="h4">Veuillez choisir une langue:</div> <ul class="js-language-list list-unstyled copy mod-languageswitch__list mod-languageswitch__countryList"> <li class="mod-languageswitch__list__item " data-country="de"> <a href="/de-de/kundendienst-und-support/technischer-support" class="mod-languageswitch__language-link"> <span>Allemand / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="de"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/ar-ae/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Arabe / Arabic</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="au"> <a href="/en-au/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/de-de/kundendienst-und-support/technischer-support" class="mod-languageswitch__language-link"> <span>Allemand / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/nl-nl/customer-service-and-support/technische-ondersteuning" class="mod-languageswitch__language-link"> <span>Néerlandais / Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/fr-fr/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Français / French</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ca"> <a href="/en-us/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/zh-cn/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Chinois / Chinese</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/da-dk/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Danois / Danish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ae"> <a href="/ar-ae/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Arabe / Arabic</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ae"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/es-es/servicio-atencion-cliente/asistencia-t%c3%a9cnica" class="mod-languageswitch__language-link"> <span>Espagnol / Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="us"> <a href="/en-us/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/fi-fi/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Finnois / Finnish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item country-state-active mod-languageswitch__list__item--active" data-country="fr"> <a href="/fr-fr/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Français / French</span> </a> </li> <li class="mod-languageswitch__list__item country-state-active " data-country="fr"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ie"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/it-it/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Italien / Italian</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="my"> <a href="/en-my/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/es-es/servicio-atencion-cliente/asistencia-t%c3%a9cnica" class="mod-languageswitch__language-link"> <span>Espagnol / Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/en-us/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/nb-no/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Norwegian Bokmål</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nz"> <a href="/en-au/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nl"> <a href="/nl-nl/customer-service-and-support/technische-ondersteuning" class="mod-languageswitch__language-link"> <span>Néerlandais / Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nl"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="pl"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="gb"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sg"> <a href="/en-my/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/sv-se/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Suédois / Swedish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/de-de/kundendienst-und-support/technischer-support" class="mod-languageswitch__language-link"> <span>Allemand / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/en-gb/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/th-th/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Thaïlandais / Thai</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/en-us/customer-service-and-support/technical-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> </ul> </div> </div> </div> </div> <hr class="js-atob o-header__flyout__atob" /> </div> <div class="mod mod-search o-header__flyout hidden-print" data-connectors="toggle"> <div class="container o-header__flyout__close"> <button class="close__btn" onclick="document.querySelector('.mod-nav-meta .js-toggle-content.is-active').click()"> <span class="icon-close-32"></span> </button> </div> <div class="container"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <form action="/fr-fr/search-results-page" method="get" class="a-inlineForm"> <input type="search" name="q" placeholder="Votre terme de recherche" id="header-search" class="js-searchfield a-inlineForm__input" tabindex="-1" /> <button type="submit" class="a-inlineForm__btn"> <span class="icon-search-32"></span> </button> </form> </div> </div> </div> <hr class="js-atob o-header__flyout__atob" /> </div> <div class="a-site-overlay js-site-overlay"></div> </header> <div id="browserWarning" class="mod mod-browser-warning" data-ignore="true" hidden> <div class="container h-tbl"> <div class="mod-browser-warning__copy intro h-tbl__cell"> <p>Vous utilisez le navigateur <strong>Internet Explorer</strong>.<br>Pour bénéficier d’une représentation optimale, veuillez changer votre navigateur.</p> </div> </div> </div> <script type="text/javascript"> if (document.documentMode) { var element = document.getElementById('browserWarning'); element.style.display = 'block'; } </script> <main class="container js-anchorbar-trigger"> <div class="row"> <div class="col-sm-12"> <section class="mod mod-page-intro mt-0 mt-md-5 "> <div class="mod-page-intro__media-object mod-page-intro__media-object--image "> <div class="row"> <div class="col-md-7"> <figure class="mod-page-intro__media"> <picture class="h-display-block h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1900&hash=AC63F227CDA0309114B36E3AD1586EC1" srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=767&hash=74A237E4F39B0FE29CF4831EDAC07EA3 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1400&hash=96090B168E4BA0D909602D45AB67821A 1400w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1900&hash=AC63F227CDA0309114B36E3AD1586EC1 1900w" sizes="(min-width: 1px) 100vw" /> </picture> </figure> </div> <div class="mod-page-intro__text d-md-flex flex-md-column col-md-5"> <section> <div class="row"> <nav aria-label="Breadcrumb" class="mod-breadcrumb col-md-8"> <ul id="breadcrumbNavigation"> <li> <a title="Home" href="/fr-fr"><span class="mod-breadcrumb__icon icon-chevron-right-16"></span>Home</a> </li> <li> <a title="Service" href="/fr-fr/customer-service-and-support"><span class="mod-breadcrumb__icon icon-chevron-right-16"></span>Service</a> </li> <li> <a title="Remote Technical Support for Warehouses & Logistics" href="/fr-fr/customer-service-and-support/technical-support"><span class="mod-breadcrumb__icon icon-chevron-right-16"></span>Remote Technical Support for Warehouses & Logistics</a> </li> </ul> </nav> </div> </section> <div class="d-flex flex-column justify-content-between flex-grow-1"> <div> <h1 class="mod-page-intro__headline h1--bold">Technical Support: Count on a rapid response</h1> </div> <button class="mod-page-intro__text__scrollBtn a-btn a-btn--secondary a-btn--color-primary a-btn--icon js-scroll-into-content" type="button"> <span class="icon-chevron-down-24"></span> </button> </div> </div> </div> </div> <div> <p class="intro mb-0">Our expert teams deliver prompt and efficient levels of support around the clock so you can have confidence in your warehouse and logistics solutions, no matter what.</p> </div> </section> <section class="mod mod-text-image " data-ignore="true"> <span class="js-anchorlink" id="GlobalHelpDesk" data-anchor-title="Global Help Desk"></span> <div class="row"> <figure class="col-md-6 a-figure mod-text-image__image"> <picture class="h-ratio h-ratio16-9 h-display-block"> <img alt="" loading=lazy src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/global-helpdesk.jpg?rev=32500ccc9855401890e0c8d49f0a88da&w=1400&hash=00020307C4B2C11BBA357EDABA36C114" srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/global-helpdesk.jpg?rev=32500ccc9855401890e0c8d49f0a88da&w=767&hash=6C4A7A367624B4F2E06A0100E8A3CE64 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/global-helpdesk.jpg?rev=32500ccc9855401890e0c8d49f0a88da&w=1400&hash=00020307C4B2C11BBA357EDABA36C114 1400w" sizes="(min-width: 768px) calc(93.75vw/5), (max-width: 767px) 90vw" /> </picture> <div class="caption mod-text-image__image__caption">Our Global Help Desk team delivers the right support 24/7.</div> </figure> <div class="col-md-6 copy mod-text-image__text"> <div class="a-mod-headline mod-text-image__text__headline"> <h2>Global Help Desk support</h2> </div> <p>Our experienced support team can correctly <strong>identify malfunctions from the outset and assign them to the correct department</strong>. Operating 24/7, our service desk rapidly delivers the right support.</p><p><strong>Your Benefits:</strong></p><p>•<span class="Apple-tab-span"> </span>Guaranteed response times</p><p>•<span class="Apple-tab-span"> </span>Advice from the right expert</p><p>•<span class="Apple-tab-span"> </span>Quick return to normal operation</p><p>•<span class="Apple-tab-span"> </span>Escalation management</p><p>•<span class="Apple-tab-span"> </span>Documentation of malfunctions</p> </div> </div> </section> <div class="mod mod-cta "> <div class="mod-cta__content"> <div class="container"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="mod-cta__content__text mod-cta__content__text--noImage"> <div class="a-teaser-headline--emphasized"> <h2>For hospitals, pharmacies, tube & medication systems</h2> </div> <div class="copy"></div> <div class="text__links"> <a href="https://www.swisslog-healthcare.com/en-gb/customer-care" class="a-btn a-btn--primary a-btn--color-cta" > Request Support </a> </div> </div> </div> </div> </div> </div> </div> <div class="mod mod-cta "> <span class="js-anchorlink" id="RequestSupport" data-anchor-title="Request Support"></span> <div class="mod-cta__content"> <div class="container"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="mod-cta__content__text mod-cta__content__text--noImage"> <div class="a-teaser-headline--emphasized"> <h2>For logistic, warehouse & distribution centers</h2> </div> <div class="copy"></div> <div class="text__links"> <a href="https://www.swisslog.com/en-us/about-swisslog/local-customer-service-contacts" class="a-btn a-btn--primary a-btn--color-cta" > Request Support </a> </div> </div> </div> </div> </div> </div> </div> <div class="mod mod-iconfeatures "> <span class="js-anchorlink" id="Factsandfigures" data-anchor-title="Facts and figures"></span> <div class="row"> <div class="col-md-5"> <div class="mod-iconfeatures__intro"> <div class="a-mod-headline--emphasized mod-iconfeatures__intro__headline"> <h2>Our support – Your confidence</h2> </div> </div> </div> <div class="col-md-7"> <ul class="mod-iconfeatures__list"> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/phone.svg?mh=50&mw=50&rev=667d40eb5e684580b62223fa9c7afeb8&hash=5951FB0522D3EFC2B931BB011D133B59" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 99.97% call answer rate within 30 seconds </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/maintenance.svg?mh=50&mw=50&rev=23cfaae95b7c4862a7adef2a440f0673&hash=7A7EC52FCF29B723622FD176BA02D679" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 160+ Systems engineers supporting 24/7 </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/globe-with-locations.svg?mh=50&mw=50&rev=aedf30a2446044f186cd3b786f13ba56&hash=B22C15157BBA7D2BDE5BED2CD0C654AD" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 350+ Customer warehouse solutions across the globe </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/fast.svg?mh=50&mw=50&rev=cf41918132c642dbaf9e54e5c9a779a4&hash=BC9B146C312BD9F91286378C9ACAF5D9" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 17 seconds Global Incident response time </h4> <div class="copy"> </div> </div> </li> </ul> </div> </div> </div> <section class="mod mod-text-image " data-ignore="true"> <span class="js-anchorlink" id="RemoteSupport" data-anchor-title="Remote Support"></span> <div class="row"> <figure class="col-md-6 a-figure mod-text-image__image"> <picture class="h-ratio h-ratio16-9 h-display-block"> <img alt="" loading=lazy src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/monitoring-and-communication.jpg?rev=236f46bd66e3412e9e7a20a9ecc91066&w=1400&hash=3FA3B8C87A25CCB176C092FF8665D42F" srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/monitoring-and-communication.jpg?rev=236f46bd66e3412e9e7a20a9ecc91066&w=767&hash=2C4781A615F016292E3D13C15DF0FE86 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/monitoring-and-communication.jpg?rev=236f46bd66e3412e9e7a20a9ecc91066&w=1400&hash=3FA3B8C87A25CCB176C092FF8665D42F 1400w" sizes="(min-width: 768px) calc(93.75vw/5), (max-width: 767px) 90vw" /> </picture> <div class="caption mod-text-image__image__caption">Swisslog remote support helps you return to efficient operation.</div> </figure> <div class="col-md-6 copy mod-text-image__text"> <div class="a-mod-headline mod-text-image__text__headline"> <h2>Remote support</h2> </div> <p>If errors or emergencies do happen, you can count on our 24/7 support to provide rapid response and resolution to <strong>return you to efficient operation</strong>.</p><p><strong>Your Benefits:</strong></p><p>•<span class="Apple-tab-span"> </span>24/7 software support over a secure VPN connection</p><p>•<span class="Apple-tab-span"> </span>Proactive intervention thanks to comprehensive application monitoring</p><p>•<span class="Apple-tab-span"> </span>Reduced risk of unscheduled downtimes</p><p>•<span class="Apple-tab-span"> </span>Maximization of delivery reliability</p> </div> </div> </section> <section class="mod mod-video mod-video--text" itemprop="VideoObject" itemscope itemtype="https://schema.org/VideoObject" > <meta itemprop="uploadDate" content="2017-10-03T12:23:04+02:00" /> <meta itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/up413l6wZ2I?rel=0/maxresdefault.jpg" /> <meta itemprop="contentUrl" content="https://www.youtube.com/embed/up413l6wZ2I?rel=0" /> <span class="js-anchorlink" id="AugmentedRealitySupport" data-anchor-title="Augmented Reality Support"></span> <div class="row"> <div class="col-md-6"> <figure class="a-figure"> <div class="mod-video__wrapper"> <div class="a-video a-video--external"> <a href="/fr-fr/video?videoid=cafbcb6233c84ba09c96204fcc9b8465" class="a-btn a-btn--primary a-video__link"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.95 8.85L3.6 16.2L7.8 20.4L10.95 17.25L12 18.3L7.8 22.5L1.5 16.2L10.95 6.75L15.15 10.95L14.1 12L10.95 8.85Z" fill="white"/> <path d="M16.1999 3.6L13.05 6.75L12 5.7L16.1999 1.5L22.4999 7.8L13.05 17.25L8.84998 13.05L9.89998 12L13.05 15.15L20.3999 7.8L16.1999 3.6Z" fill="white"/> </svg> </a> <div class="a-video__player" > <iframe data-src="https://www.youtube.com/embed/up413l6wZ2I?rel=0" allowfullscreen allowtransparency ></iframe> </div> </div> </div> <figcaption class="caption mod-video__caption" > Movie: Our service technicians support through the eyes of on-site personnel. </figcaption> </figure> </div> <div class="col-md-6"> <div class="mod-video__text"> <div class="a-mod-headline mod-video__text__headline" itemprop="name"> <h2>Support with the aid of augmented reality</h2> </div> <div class="copy" itemprop="description"> <p><strong>Swisslog RemoteAssistance</strong>: Our service technicians can <strong>support you with the aid of augmented reality glasses</strong> - an innovative solution in the service area. Using Smart Glasses or any other video sharing device, service engineers in a centralized service center can connect with your on-site engineers, performing diagnostics and troubleshooting <strong>through the eyes of on-site personnel</strong>.</p> <p>We’re also conducting research on using HoloLens to guide and direct pickers, provide real-time views of sensors and actuators for maintenance staff, and to augment training programs. </p> </div> </div> </div> </div> </section> <div class="mod mod-linklist skin-linklist-faqlist" data-show-first-unfolded="true"> <div class="a-mod-headline mod-linklist__headline"><h4>See how remote service works</h4></div> <div class="o-accordion"> <div class="o-accordion__item" data-filter-name="" > <button type="button" class="js-itemHeadline o-accordion__item__headline" > RemoteAssistance </button> <div class="copy o-accordion__item__content"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="content__text" > <p>As a Swisslog customer, you have smart glasses or a similar device with internet connection in your logistics facility. You reach out to our Swisslog support help desk and we help you to solve the issue or get more clarity on the next steps.</p> </div> <figure class="a-figure content__video"> <meta itemprop="uploadDate" content="2020-11-11T12:18:49+01:00" /> <meta itemprop="name" content="RemoteAssistance" /> <meta itemprop="description" content="As a Swisslog customer, you have smart glasses or a similar device with internet connection in your logistics facility. You reach out to our Swisslog support help desk and we help you to solve the issue or get more clarity on the next steps." /> <meta itemprop="contentUrl" content="https://www.youtube.com/embed/vVqspJUqn1Q?rel=0" /> <meta itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/vVqspJUqn1Q?rel=0/maxresdefault.jpg" /> <div class="a-video a-video--external"> <div class="a-video__player" data-poster="https://i.ytimg.com/vi/vVqspJUqn1Q?rel=0/maxresdefault.jpg"> <iframe data-src="https://www.youtube.com/embed/vVqspJUqn1Q?rel=0" allowfullscreen allowtransparency ></iframe> </div> </div> <figcaption class="caption">VIDEO: Swisslog RemoteAssistance</figcaption> </figure> </div> </div> </div> </div> <div class="o-accordion__item" data-filter-name="" > <button type="button" class="js-itemHeadline o-accordion__item__headline" > SelfAssistance </button> <div class="copy o-accordion__item__content"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="content__text" > <p>By using the on-site smart glasses or similar device with internet connection, your technicians can discover how to solve small problems with ease. <strong>The device user will receive an automated step by step guide</strong> to conduct simple maintenance works or apply common quick fixes.</p> </div> <figure class="a-figure content__video"> <meta itemprop="uploadDate" content="2020-11-11T12:35:24+01:00" /> <meta itemprop="name" content="SelfAssistance" /> <meta itemprop="description" content="By using the on-site smart glasses or similar device with internet connection, your technicians can discover how to solve small problems with ease. The device user will receive an automated step by step guide to conduct simple maintenance works or apply common quick fixes." /> <meta itemprop="contentUrl" content="https://www.youtube.com/embed/TqtBEFhncjA?rel=0" /> <meta itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/TqtBEFhncjA?rel=0/maxresdefault.jpg" /> <div class="a-video a-video--external"> <div class="a-video__player" data-poster="https://i.ytimg.com/vi/TqtBEFhncjA?rel=0/maxresdefault.jpg"> <iframe data-src="https://www.youtube.com/embed/TqtBEFhncjA?rel=0" allowfullscreen allowtransparency ></iframe> </div> </div> <figcaption class="caption">VIDEO: Swisslog SelfAssistance</figcaption> </figure> </div> </div> </div> </div> </div> </div> <div class="mod mod-quote mod-quote--" data-ignore="true"> <div class="row"> <div class="col-md-3"> <div class="mod-quote__image"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/case-studies/retail--ecom/asko-rogaland/jorn-endresen.jpg?rev=bbc93dfd89494f35b5ce8a39b3a1758e&w=250&hash=659F430441242BD1E1044985FE687E8D" alt="" loading=lazy height="240" width="240" /> </div> </div> <div class="col-md-9"> <blockquote class="mod-quote__quote"> <div class="h2 mod-quote__quote__text" style="--quote-size-factor: 1; quotes: '«' '»';"> <p>The cooperation with Swisslog is excellent! They are perceived as serious, punctual and skilled. Their service technicians are extremely capable, and we always get fast response and support.</p> </div> <footer> <cite class="caption-big mod-quote__quote__author"> Jørn Endresen, Logistics Director at ASKO Midt-Norge </cite> </footer> </blockquote> </div> </div> </div> <div class="mod mod-text" data-ignore="true"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="copy"> <p>Read more about our <a href="/fr-fr/case-studies-and-resources/case-studies/2016/07/asko-sl">support services and solutions for ASKO in our case studies</a>.</p> </div> </div> </div> </div> <article class="mod mod-teaser--three mod-teaser"> <div class="row"> <div class="col-md-4"> <a href="/fr-fr/case-studies-and-resources/case-studies" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Les grandes marques utilisent le logiciel WMS SynQ de Swisslog pour la gestion d’entrepôts" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/case-studies/case-studies-references-teaser1.jpg?rev=071881d4b0704f0180506089b8b2f9d3&w=1400&hash=33A2211A97CC26C655C734B529C1CEC7" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/case-studies/case-studies-references-teaser1.jpg?rev=071881d4b0704f0180506089b8b2f9d3&w=767&hash=0F8D1C1B6D71F64D7F836C2FA18649D7 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/case-studies/case-studies-references-teaser1.jpg?rev=071881d4b0704f0180506089b8b2f9d3&w=1400&hash=33A2211A97CC26C655C734B529C1CEC7 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Case studies</h4> </div> <div class="p2 content__text">Discover in our case studies why our customers can rely on our support 24/7.</div> </div> </a> </div> <div class="col-md-4"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/synq-logo.png?rev=3fd5f96d02ed4ae5bd4fc40d4d8dfc23&w=1400&hash=B336342B6D220BCA23D82846ADEF63B3" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/synq-logo.png?rev=3fd5f96d02ed4ae5bd4fc40d4d8dfc23&w=767&hash=683AFC186A023CFAE17DB53D64789CE6 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/synq-logo.png?rev=3fd5f96d02ed4ae5bd4fc40d4d8dfc23&w=1400&hash=B336342B6D220BCA23D82846ADEF63B3 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Integrated software solution</h4> </div> <div class="p2 content__text">Learn how our preconfigured software packages make the difference in your warehouse.</div> </div> </a> </div> <div class="col-md-4"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/way-to-industry-4,-d-,0-digitalisation-internet-of-things-iot" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="Industry 4.0" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/way-to-industry-40.jpg?rev=c352a496940845a3929029ce4b6ce02e&w=1400&hash=120748C1924A8152B4D20FD82261C1D2" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/way-to-industry-40.jpg?rev=c352a496940845a3929029ce4b6ce02e&w=767&hash=89226A987F7E05C31500529DA9D6E2CC 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/way-to-industry-40.jpg?rev=c352a496940845a3929029ce4b6ce02e&w=1400&hash=120748C1924A8152B4D20FD82261C1D2 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Industry 4.0</h4> </div> <div class="p2 content__text">Make your warehouse management smarter with Swisslog's Industry 4.0 solutions.</div> </div> </a> </div> </div> </article> </div> </div> </main> <div class="l-footer "> <div class="mod mod-footer skin-footer-swisslog"> <div class="container mod-footer__container"> <div class="mod-footer__top"> <div class="row"> <div class="col-lg-6 col-xl-5"> <div class="newsletter"> S'abonner à la Newsletter Swisslog </div> </div> <div class="col-lg-6 col-xl-7"> <form action="/fr-fr/contact/formulaire-newsletter" method="get" class="a-inlineForm"> <input name="mail" type="text" class="p1 a-inlineForm__input" placeholder="Votre adresse email" /> <button type="submit" class="a-inlineForm__btn"> <span class="icon-chevron-right-24"></span> </button> </form> <div class="mod-footer__top__social"> <ul class="list-unstyled social__list"> <li> <a href="https://www.linkedin.com/company/swisslog" target="_blank" rel="nofollow"> <img src="/-/media/swisslog/images/relaunch-2024/linkedin_white_40px.svg?rev=-1&hash=EE37FCD69120DBA41374FCDA641E5A09" alt="LinkedIn" loading="lazy" width="32" height="32" /> </a> </li> <li> <a href="https://www.instagram.com/swisslog.logistics.automation/" target="_blank" rel="nofollow"> <img src="/-/media/swisslog/images/relaunch-2024/instagram_white_40px.svg?rev=-1&hash=3F998695AFBCA75004037F352F1741F3" alt="Instagram" loading="lazy" width="32" height="32" /> </a> </li> <li> <a href="https://www.youtube.com/c/SwisslogLogisticsAutomation/?sub_confirmation=1 " target="_blank" rel="nofollow"> <img src="/-/media/swisslog/images/relaunch-2024/youtube_white_40px.svg?rev=-1&hash=39B203E0288EAF88491A8647B695A7A3" alt="YouTube" loading="lazy" width="108" height="46" /> </a> </li> <li> <a href="/fr-fr/case-studies-and-resources/blog" rel="nofollow"> <img src="/-/media/swisslog/images/relaunch-2024/blog_white_40px.svg?rev=-1&hash=19D2A444982B910AB50B9617B4B068B7" alt="Blog" loading="lazy" width="32" height="32" /> </a> </li> <li> <a href="https://www.facebook.com/swisslog.logistics.automation" rel="nofollow"> <img src="/-/media/swisslog/images/relaunch-2024/facebook_white_40px.svg?rev=-1&hash=8FB06B057E60A6809645CDB14FE6BA68" alt="Facebook" loading="lazy" width="32" height="32" /> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="container mod-footer__container"> <div class="mod-footer__separator"> <hr /> </div> </div> <div class="container mod-footer__container"> <div class="mod-footer__links"> <div class="mod-footer__links__col"> <strong class="col__headline">Contact</strong> <ul class="list-unstyled col__list"> <li> <a href="/fr-fr/about-swisslog/local-customer-service-contacts" target="">Service Helpdesks</a> </li> </ul> </div> <div class="mod-footer__links__col"> <strong class="col__headline">Produits et prestations</strong> <ul class="list-unstyled col__list"> <li> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/int%c3%a9grateur-autostore" target="">AutoStore</a> </li> </ul> </div> <div class="mod-footer__links__col"> <strong class="col__headline">Entreprise</strong> <ul class="list-unstyled col__list"> <li> <a href="https://swisslogag.my.site.com/s/login/?ec=302&startURL=%2Fs%2F" target="">Customer Portal</a> </li> </ul> </div> </div> <div class="mod-footer__subfooter"> <ul class="list-unstyled mod-footer__imprint"> <li> <strong>© Swisslog Holding AG 2024</strong> </li> <li> <a href="/fr-fr/footer/legal-disclaimer" rel="nofollow">Legal Statements</a> </li> <li> <a href="/fr-fr/footer/data-protection" rel="nofollow">Privacy & Policies</a> </li> <li> <a href="#null" rel="nofollow" data-cc="c-settings">Réglages des cookies</a> </li> </ul> <div class="mod-footer__logo"> <img src="/-/media/swisslog/images/relaunch-2024/swisslog_stand-alone-s_white.png?rev=-1&hash=51B65FC446EB9532BF761925D527CEFF" alt="" loading="lazy" /> </div> </div> </div> </div> <div class="mod mod-fab hidden-print"> <button type="button" class="js-mobileTrigger a-btn a-btn--primary a-btn--color-primary a-btn--icon mod-fab__mobileTrigger"> <span class="icon-small-menu-16"></span> <span class="icon-close-16"></span> </button> <div class="js-mobileWrapper mod-fab__mobileWrapper"> <div class="js-sidebar mod-fab__sidebar"> <div class="mod-fab__sidebar__mobileIntro"> <strong>Que pouvons-nous faire pour vous ?</strong> <p>Contactez-nous ou partagez notre page</p> </div> <button type="button" class="js-btn a-btn a-btn--primary a-btn--color-primary mod-fab__sidebar__btn" title="Contact" data-target="contact" data-event="/event/data" data-event-data="FAB contact" > <span class="icon-mail-24"></span> <span class="btn__label">Contact</span> </button> <a href="/fr-fr/contact/formulaire-newsletter" class="a-btn a-btn--primary a-btn--color-primary mod-fab__sidebar__btn" title="Newsletter" data-event="/event/data" data-event-data="FAB newsletter" > <span class="icon-file-24"></span> <span class="btn__label">Newsletter</span> </a> <button type="button" class="js-btn a-btn a-btn--primary a-btn--color-primary mod-fab__sidebar__btn" title="Partager" data-target="share" data-event="/event/data" data-event-data="FAB share" > <span class="icon-share-24"></span> <span class="btn__label">Partager</span> </button> </div> <div class="js-content mod-fab__content"> <div class="js-box mod-fab__content__box" data-name="contact"> <div class="box__title"> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--mobile"> <span class="icon-arrow-left-24"></span> </button> <span class="icon-mail-24"></span> <span>Contact</span> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--desktop"> <span class="icon-close-24"></span> </button> </div> <figure class="box__img"> <img src="/-/media/swisslog/images/relaunch-2024/swisslog-people-logistics-consultants.jpg?rev=eebf8f8fc8bb489083fa2252224ae6fa&w=250&hash=885CAC0C69E7C7FCDDEFDD3E2D2E9831" alt="Service Desk & Spare Parts" /> </figure> <div class="box__intro"> <strong>Service Desk & Spare Parts</strong> </div> <ul class="box__links box__links--compact"> <li> <span data-href="/fr-fr/contact/contact-default?contacts=EC58F83F79C64EB6A373B8474BDDEAA1" class="js-masked-link" data-event="/event/data" data-event-data="FAB Contact Mail Service Desk & Spare Parts" > <span class="icon-mail-24"></span> <span>E-mail</span> </span> </li> </ul> </div> <div class="js-box mod-fab__content__box" data-name="share"> <div class="box__title"> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--mobile"> <span class="icon-arrow-left-24"></span> </button> <span class="icon-share-24"></span> <span>Partager la page</span> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--desktop"> <span class="icon-close-24"></span> </button> </div> <div class="box__intro"> Partager la page ou l’envoyer à un ami. </div> <ul class="box__links"> <li> <a href="https://www.linkedin.com/shareArticle?mini=true&url=" data-href="https://www.linkedin.com/shareArticle?mini=true&url=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share LinkedIn" > <span class="icon--40"></span> <span>LinkedIn</span> </a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=" data-href="https://www.facebook.com/sharer/sharer.php?u=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share Facebook" > <span class="icon--40"></span> <span>Facebook</span> </a> </li> <li> <a href="https://twitter.com/intent/tweet?url=" data-href="https://twitter.com/intent/tweet?url=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share Twitter" > <span class="icon--40"></span> <span>Twitter</span> </a> </li> </ul> </div> </div> </div> </div> </div> <link rel="stylesheet" href="/dist/cookieconsent.swisslog.css" /> <script defer src="/assets/cookieconsent/cookieconsent.js"></script> <script> document.body.classList.add('cc-kuka'); // Do not remove! document.body.classList.add('cc-swisslog'); // cc-kuka, cc-swisslog, cc-healthcare, cc-translogic window.addEventListener('load', function () { const cc = initCookieConsent(); const options = { autoclear_cookies: true, // autorun: true, // default: true cookie_domain: '', // Enter base domain // cookie_expiration: 182, // default: 182 (days) cookie_name: 'gdpr_settings_sl', // default: 'gdpr_settings' // cookie_necessary_only_expiration: 182 // default: disabled // cookie_path: '/', // default: root // cookie_same_site: 'Lax', // default: 'Lax' current_lang: 'fr-FR', // Required, adapt to fit your needs // hide_from_bots: true, // default: true languages: {}, // Required, do not remove page_scripts: true, // Required, do not remove // How consent and settings modals are displayed: gui_options: { consent_modal: { layout: 'cloud', // box / cloud / bar position: 'bottom center', // left / right / center + top / middle / bottom transition: 'zoom' // slide / zoom }, settings_modal: { layout: 'box', // bar / box // position: 'left', // left / right transition: 'zoom' // slide / zoom } }, // Dispatch events when user interacts with the consent modal: onAccept: (cookie) => { const acceptEvent = new CustomEvent('cookieConsentAccept', { detail: { cookie, cc: window.cc } }); document.dispatchEvent(acceptEvent); }, onChange: (cookie, changed_categories) => { const changeEvent = new CustomEvent('cookieConsentChange', { detail: { cookie, changed_categories, cc: window.cc } }); document.dispatchEvent(changeEvent); }, }; fetch(`/api/cookieconsent/swisslog?sc_lang=${options.current_lang}`) .then(response => response.json()) .then(data => { options.languages[options.current_lang] = data; cc.run(options); window.cc = cc; // Make cc available after it has executed. }) .catch(error => { console.error('Error in fetching Cookie Consent config:', error); }); }); </script> <script type="text/javascript" src="/frontend/dist/app_swisslog.js?v=5.9.0" async></script> <script type="text/javascript"> document.addEventListener('cookieConsentChange', function(e) { console.info('Cookie Consent Changed'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': "consentUpdate", 'consent': e.detail.cc.allowedCategory('marketing') ? 'granted' : 'denied' }); }); </script><script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script> <script type='text/javascript'> var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' embedded_svc.settings.defaultMinimizedText = 'Use our Live Chat'; // //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; embedded_svc.init( 'https://kuka.my.salesforce.com', 'https://my.kuka.com/', gslbBaseURL, '00D58000000OybT', 'SwisslogBot_ESD', { baseLiveAgentContentURL: 'https://c.la1-c2-fra.salesforceliveagent.com/content', deploymentId: '5721i000000PJD5', buttonId: '5731i0000008Vu0', baseLiveAgentURL: 'https://d.la1-c2-fra.salesforceliveagent.com/chat', eswLiveAgentDevName: 'EmbeddedServiceLiveAgent_Parent04I1i000000TNqBEAW_188dd84e7ba', isOfflineSupportEnabled: false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://kuka.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); } </script> <style type='text/css'> .embeddedServiceHelpButton { z-index: 2001; } .embeddedServiceHelpButton .helpButton .uiButton { background-color: #D10007; font-family: "KUKA Bulo", sans-serif; } .embeddedServiceHelpButton .helpButton .uiButton:focus { outline: 1px solid #D10007; } .chasitor.chat-content[c-lwcchatpack_lwcchatpack] { background: #D10007; } embeddedservice-chat-header button.closeButton, embeddedservice-chat-header button.minimizeButton { padding-left: 6px; padding-right: 6px; } body .embeddedServiceHelpButton .uiButton.helpButtonDisabled { display: none !important; } @media screen and (max-width: 767px) { .embeddedServiceHelpButton .helpButton { left: 12px; right: auto; } } </style> </body> </html>

CINXE.COM

Remote Technical Support for Warehouses & Logistics - Swisslog