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href="/web/20131013235223/http://www.tha.com/hospital-highlights/?cid=61">Parkridge Valley Hospital CEO Helps Law Enforcement Understand Mental Health Crises</a></li><li><a href="/web/20131013235223/http://www.tha.com/hospital-highlights/?cid=55">Diabetes Alert Window Sticker Program Helps with Roadway Emergencies</a></li><li><a href="/web/20131013235223/http://www.tha.com/hospital-highlights/?cid=51">THA Agenda 21 Intern Helps Implement G.R.E.A.T. Patient Care at TriStar Horizon Medical Center</a></li><li><a href="/web/20131013235223/http://www.tha.com/hospital-highlights/?cid=41">Caring Hearts Fund Aids Cancer Patients in Henry County</a></li><li><a href="/web/20131013235223/http://www.tha.com/hospital-highlights/?cid=32">Parkwest Medical Center helps the dream of home ownership come true for Knoxville residents</a></li><li><a href="/web/20131013235223/http://www.tha.com/hospital-highlights/?cid=26">Camp Caterpillar at Wellmont Hospice helps kids heal from the loss of a loved one</a></li></ul></div> </div> <div id="content-right"> <div id="ctl00_ContentPlaceHolder1_theContent"><h1>Parkridge Valley Hospital CEO Helps Law Enforcement Understand Mental Health Crises</h1><p class="posted-on">Posted on June 25, 2013</p><p> <img alt="" src="https://web.archive.org/web/20131013235223im_/https://secure.tha.com/files/legislative/brennan.francois.jpg" style="width: 190px; height: 225px"/></p> <p> Some of the most high pressure and unpredictable situations for law enforcement officers involve citizens with mental health issues who may be experiencing a crisis.</p> <p> Brennan Francois, CEO, Parkridge Valley Hospital, Chattanooga, recently was recognized for his work with a program designed to improve the safety of both law enforcement personnel and citizens within the community by teaching them more about tactics to assist individuals with mental illness.</p> <p> The Chattanooga Police Department and Hamilton County Sheriff’s Office partnered to createa crisis intervention team (CIT) program in 2010 to help officers better understand the uncertainty and special considerations these types of incidents require. The CIT program originally was created in Memphis in 1988 and is known as the “Memphis model.” Officers volunteer for the 40-hour specialized training, which teaches them how to take a more personal and educated approach with people who have mental health issues, such as schizophrenia, bipolar disorder, post-traumatic stress disorder and lack of medications. A big part of this training is the officers’ use of verbal de-escalation techniques. The training also includes classroom instruction, site visits with mental health consumers and role play.</p> <p> Francois began working with the program at its inception and today is one of its highest rated instructors. The training sessions are attended by law enforcement officials from across the southeast and the overall success of the program is well-recognized. The Ochs Center for Metropolitan Studies in Chattanooga has confirmed the achievement of some of the major objectives of the CIT program, including decreases in the use of force (especially SWAT), decreases in officer, consumer and civilian injuries, decreases in arrest rates for the mentally ill and securing outpatient treatment for the consumer. The program also has improved relationships between law enforcement and the community, as citizens in mental health crises are given assistance or referred to treatment, rather than arrested and incarcerated.</p> <p> For more information about the CIT program, contact Cpl. Eliott Mahaffey, coordinator, Chattanooga/HC CIT, 423-893-3503, ext.253, <a href="https://web.archive.org/web/20131013235223/mailto:esmahaffey@hcsheriff.gov">esmahaffey@hcsheriff.gov</a>, or Alison Counts, marketing communications specialist, Parkridge Medical Center, 423-495-1835, <a href="https://web.archive.org/web/20131013235223/mailto:Alison.Counts@HCAHealthcare.com">Alison.Counts@HCAHealthcare.com</a>. More information also is available at the Hamilton County Sheriff’s Office website at <a href="https://web.archive.org/web/20131013235223/http://www.hcsheriff.gov/uniform_services/crisis_intervention.asp">http://www.hcsheriff.gov/uniform_services/crisis_intervention.asp</a>.</p> </div> <br/> </div> </div> <div id="footer-2"> <p>© 2010 - Tennessee Hospital Association • 5201 Virginia Way • Brentwood, TN 37027 • Phone: 615-256-8240 • Fax: 615-242-4803 • <a href="https://web.archive.org/web/20131013235223/mailto:webmaster@tha.com">webmaster@tha.com</a></p> <p><a href="/web/20131013235223/http://www.tha.com/Default.aspx?pid=50">Directions to THA</a></p>  <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? 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