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!important; padding: 12px 15px; margin-bottom: 15px !important; margin-bottom: 0 !important; outline-color: #303935 !important; } #hsForm_127e37c5-89c2-44a2-8ca8-450f2b354fd6 .hs_message .hs-error-msgs{ margin-top: -6px; } </style> <script async charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"></script> <script defer src="https://cdn.jsdelivr.net/npm/@finsweet/attributes-scrolldisable@1/scrolldisable.js"></script> <script> window.addEventListener('load', () => { const formId = '127e37c5-89c2-44a2-8ca8-450f2b354fd6'; hbspt.forms.create({ region: 'na1', portalId: '4102406', formId: formId, }); }); </script></div></div></div></div></div><div class="main"><div class="main__overlay pricing-page active"></div><div class="section-v2 no--pad"><div class="container-v2 w-container"><div class="pad-y--124"><h2 class="h1 text-center">TELEMETRY PIPELINE PLANS</h2><div class="div-block-65 bot--124"><p class="body-copy--l is--centered limited-600">Try all of Mezmo’s Telemetry Pipeline features free for <a href="/sign-up-pipeline-today" class="link-white">14-days free</a>. Build and deploy a pipeline in minutes using our intuitive interface. Select any source and destination of your choice. Put your telemetry data to work!</p><a href="#log-plans" class="text-link">Click Here For Log Management Pricing</a></div><div class="w-layout-grid grid-2col-p pricing-cards"><div class="pricing-card__wrapper"><div class="pricing-card"><div class="pricing-card__top"><div class="pricing-card__head"><div class="text--mono">COMMUNITY</div><h3 class="pricing-card__price">FREE</h3><div class="body-copy--l">Use Some Mezmo Basic Features for Free</div></div><div class="pricing-card__content"><div class="text--mono"><strong>FEATURES</strong></div><ul role="list" class="pricing-card__list"><li class="pricing-card__list-item">25 user</li><li class="pricing-card__list-item">Ingress limit - 10 GB/month</li><li class="pricing-card__list-item">Egress limit - 10 GB/month</li></ul></div></div><div class="pricing-card__bot"><a href="/sign-up-pipeline-today" class="button-v2 button--secondary button--cloud button--full">START FREE TRIAL</a></div></div></div><div class="pricing-card__wrapper"><div class="pricing-card"><div class="pricing-card__top"><div class="pricing-card__head"><div class="text--mono">ENTERPRISE</div><h3 class="pricing-card__price">CUSTOM</h3><div class="body-copy--l">Empower Team with All Mezmo Features</div></div><div class="pricing-card__content"><div class="text--mono"><strong>FEATURES</strong></div><ul role="list" class="pricing-card__list"><li class="pricing-card__list-item">Unlimited users</li><li class="pricing-card__list-item">Ingress limit - unlimited</li><li class="pricing-card__list-item">Egress limit - unlimited</li><li class="pricing-card__list-item">SAML and SSO</li></ul></div></div><div class="pricing-card__bot"><a href="https://go.mezmo.com/schedule-a-demo" target="_blank" class="button-v2 button--secondary button--cloud button--full">CONTACT Sales</a></div></div></div></div></div></div></div><div class="section-v2 no--pad"><div class="container-v2 w-container"><div id="log-plans" class="pad-y--124"><h2 class="h2 text--center">LOG MANAGEMENT PLANS</h2><div class="div-block-65 bot--124"><a fs-modal-element="open" href="#" class="text-link open--pricing">PRICING CALCULATOR</a></div><div class="w-layout-grid grid-3col pricing-cards"><div class="pricing-card__wrapper"><div class="pricing-card"><div class="pricing-card__top"><div class="pricing-card__head"><div class="text--mono">COMMUNITY</div><h3 class="pricing-card__price">FREE</h3></div><div class="pricing-card__content"><div class="text--mono"><strong>FEATURES</strong></div><ul role="list" class="pricing-card__list"><li class="pricing-card__list-item">25 user</li><li class="pricing-card__list-item">No retention</li><li class="pricing-card__list-item">Live Tail + Views</li><li class="pricing-card__list-item">Automatic Parsing</li></ul></div></div><div class="pricing-card__bot"><a href="/sign-up" class="button-v2 button--secondary button--cloud button--full">START FREE TRIAL</a></div></div></div><div class="pricing-card__wrapper"><div class="pricing-card"><div class="pricing-card__top"><div class="pricing-card__head"><div class="text--mono">PROFESSIONAL</div><h3 class="pricing-card__price _3 visible">$0.80/GB</h3><h3 class="pricing-card__price _7"><strong>$1.05</strong>/GB</h3><h3 class="pricing-card__price _14"><strong>$1.30</strong>/GB</h3><h3 class="pricing-card__price _30"><strong>$1.80</strong>/GB</h3><div class="dummy-form w-form"><form id="wf-form-Retention-Selector" name="wf-form-Retention-Selector" data-name="Retention Selector" method="get" data-wf-page-id="659c7e965291e789a8791175" data-wf-element-id="b2d4919e-1202-b2f6-f88c-2924b59975db"><select id="retention-selector" name="retention-selector-2" data-name="Retention Selector 2" class="select-input w-select"><option value="3">3-Day Retention</option><option value="7">7-Day Retention</option><option value="14">14-Day Retention</option><option value="30">30-Day Retention</option></select></form><div class="w-form-done"><div>Thank you! Your submission has been received!</div></div><div class="w-form-fail"><div>Oops! Something went wrong while submitting the form.</div></div></div></div><div class="pricing-card__content"><div class="text--mono"><strong>FEATURES</strong></div><ul role="list" class="pricing-card__list"><li class="pricing-card__list-item">25 users</li><li class="pricing-card__list-item">3, 7, 14, or 30 days of Retention</li><li class="pricing-card__list-item">Live Tail + Views</li><li class="pricing-card__list-item">Automatic + Custom Parsing</li><li class="pricing-card__list-item">Usage Control Features</li><li class="pricing-card__list-item">Alerts via Slack, Email, Webhooks, PagerDuty, and more</li><li class="pricing-card__list-item">Log Data Restoration</li><li class="pricing-card__list-item">Minimum charge <span id="minimum-charge">$10</span></li></ul></div></div><div class="pricing-card__bot"><a href="/sign-up" class="button-v2 button--secondary button--cloud button--full">START FREE TRIAL</a></div></div></div><div class="pricing-card__wrapper"><div class="pricing-card"><div class="pricing-card__top"><div class="pricing-card__head"><div class="text--mono">ENTERPRISE</div><h3 class="pricing-card__price">CUSTOM</h3></div><div class="pricing-card__content"><div class="text--mono"><strong>FEATURES</strong></div><ul role="list" class="pricing-card__list"><li class="pricing-card__list-item">Unlimited users</li><li class="pricing-card__list-item">Multiple Orgs</li><li class="pricing-card__list-item">Variable Retention</li><li class="pricing-card__list-item">K8s Enrichment</li><li class="pricing-card__list-item">SAML and SSO</li><li class="pricing-card__list-item">HIPAA Compliance</li><li class="pricing-card__list-item">PCI compliance audit reports</li></ul></div></div><div class="pricing-card__bot"><a href="https://go.mezmo.com/schedule-a-demo" target="_blank" class="button-v2 button--secondary button--cloud button--full">CONTACT Sales</a></div></div></div></div></div></div></div><div class="section-v2 top--240"><div class="container-v2 w-container"><div class="color-box bg-color--green"><div class="pad-y--124"><div class="text--center color--yellow"><h2 class="h2 bot--80 text--center">FAQ</h2></div><div data-current="Telemetry Pipeline" data-easing="ease" data-duration-in="300" data-duration-out="100" class="tabs-v2 w-tabs"><div class="tabs__menu faq w-tab-menu"><a data-w-tab="Telemetry Pipeline" class="tabs__link faq w-inline-block w-tab-link w--current"><div class="text-block-39">TELEMETRY PIPELINE</div></a><a data-w-tab="Log Analysis" class="tabs__link faq w-inline-block w-tab-link"><div class="text-block-39">LOG Management</div></a></div><div class="tabs__content w-tab-content"><div data-w-tab="Telemetry Pipeline" class="tabs__pane pricing-page w-tab-pane w--tab-active"><div class="tabs__pane-content"><div class="accordion-v2"><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">How is Mezmo Telemetry Pipeline priced?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Pipeline pricing is based on egress data quantity measured in GB after transformation and reduction.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">Is there a limit to the volume during the trial period?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Through the 14-day trial, there is no limit on data being ingested. Mezmo charges based on egress. Egress is data being sent from pipeline to downstream systems.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">If I am an existing customer, will I gain access to a trial of Mezmo’s Telemetry Pipeline? How long will the trial last?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Existing customers will have access to a 14-day trial license. The trial for existing customers will have the same functionality as all other Free Trial customers.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">How does pipeline differ in terms of the data handling versus what I’m used to in Log MANAGEMENT?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Pipeline by design offers full control over your data. This means there are no assumptions in parsing the data like Log Analysis does.</p><p>Pipeline provides full data control and flexibility with transformations and intelligent routing to get the right telemetery data to the right pdestination(s). </p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">Can Log MANAGEMENT be a Pipeline Destination?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Yes. However, there are some details to pay attention to for trial participants. Please contact support to discuss your deployment requirements.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">Can Pipeline process unstructured data that does not follow a common convention?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Data can be sent through multiple processors for transformations and then sent to multiple destinations or conditionally routed using metadata.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What if I exceed my Free Trial user and/or data volume limits</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>No need to be concerned as during the Trial period, there are no limits to the amount of data you can ingest into the Mezmo pipeline to be sent to the destination of your choice.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What happens after my trial ends?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>After your 14-day trial period ends, your account will be automatically downgraded into a community edition which is a free forever pipeline plan but with the following limitations;</p><p>A community plan is restricted to a single user per account. A community plan is limited to 10 GB of Ingest and Egress per month. Once you reach the limit, your pipelines will be suspended and the ingestion will be blocked.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">Does the pipeline have a way to retain data that has been processed?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>The Telemetry Pipeline is not the end destination of data, but allows the transformation and intelligent routing to data stores such as Datadog, Splunk, AWS S3, etc.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What is the difference between the free-trial and community offerings?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Currently there is “Contract, Trial, and Community”. Trials are limited to 14 days, with the full feature set.</p><p>Community version has limited features and has limits in terms of the total data processed per month (10GB/mo)</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What happens to my data and customization if we decide to move to a free plan?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Pipelines will remain intact but put into a suspended state. You will need to re-enable the pipeline for it to start sending data. You will need to re-enable the pipeline for it to start sending data.</p><p>In the Community plan, you will get one active user per account and an ingress and egress limit of 10GB a day.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What can I find details about supported Sources, Processors and Destinations?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Link to current documentation <a href="https://docs.mezmo.com/telemetry-pipelines/about-mezmo-telemetry-pipelines">and release notes</a>.</p></div></div></div></div></div></div><div data-w-tab="Log Analysis" class="tabs__pane pricing-page w-tab-pane"><div class="tabs__pane-content"><div class="accordion-v2"><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">Do you offer a free trial?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Yes, we offer a fully-featured 14-day free trial for new accounts.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What if I exceed my user limit?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Contact support and we’ll work with you to find a solution.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What happens after my trial?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Your account switches to our limited free plan and your stored logs are deleted.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">How can I know what my bill will be if I don’t know my logging volume?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>We only charge you for what you use. We don’t have data caps or volume limits.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">How can you offer unlimited ingestion on your free plan?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>The free plan offers unlimited Live Tail for real-time logging, but does not come with any storage retention. To store your logs, sign up for any of our paid plans.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What does retention mean?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Retention refers to the number of days that we store your log data. To store data beyond your retention period, we offer integrations that automatically archive your data to an external source.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">Do all plans have all features?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>All paid self service plans have the same features except for the duration your logs are retained. For enterprise features like Kubernetes Enrichment, Enterprise Organization Management and Variable Retention, <a target="_blank" href="https://go.logdna.com/schedule-a-demo?__hstc=220250695.980b827172bfb74165297e0d82c76776.1656431899365.1658188184197.1658505267481.4&__hssc=220250695.1.1658505267481&__hsfp=3691410742">request a demo</a> with our solutions team.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What if I switch my plan in the middle of the month?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>You will be billed for your pro-rated usage up to the end of the previous day UTC. The billing period for your new plan starts from the beginning of the current day UTC.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">Where can I find how much I’ve logged?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>In the Mezmo log viewer you can find your usage in GBs at the bottom left. There is also a detailed breakdown of your usage on the Dashboard.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">How granular is your billing rate?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>We will bill you down to the MB, so 10.416 GB on our 14-day retention plan ($1.30/GB) is $13.54 per month.</p></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">What are the benefits of Mezmo Enterprise Plan?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>Mezmo Enterprise Plan empowers your team with exclusive access to features that give you more value from your log data: </p><ul role="list"><li>Create parent and child accounts and manage single sign-on access with Enterprise Organizations</li><li>Understand your Kubernetes environments with Kubernetes Enrichment</li><li>Meet security and compliance requirements with SAML SSO and Idle Logout </li><li>Get personal support and training from your dedicated customer success manager</li></ul></div></div></div><div class="accordion__item"><div class="accordion__head"><h4 class="h4 accordion__header">Are you SOC2 Compliant?</h4><div class="button-plus accordion__open-btn"><img width="14" height="14" alt="Expand" src="https://cdn.prod.website-files.com/626ad01a9cdb24810e68c024/62e06723314bc040459705b0_plus-icon-yellow.svg" loading="lazy"/></div></div><div class="accordion__body"><div class="accordion__content w-richtext"><p>For both Professional and Enterprise customers, we offer full SOC2 compliance. 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