Cyber Insider Threats are a Growing Business Risk

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href="https://www.aon.com/2023-cyber-resilience-report//risk/cyber-attacks-on-supply-chains-are-causing-a-widespread-impact/">Previous Insight</a> <a class="next-article" href="https://www.aon.com/2023-cyber-resilience-report//risk/steps-to-minimize-cybers-impact-on-systemic-risk/">Next Insight</a> </div> </div> </div> </div> <div class="row col-cntr bg-light post-hero" data-i=6> <div class="row-inner"> <div class="col col-12 col-md-12"> <p class="date">August 01, 2023 / 3 min Read</p> <h1>Cyber Insider Threats are a Growing Business Risk</h1> </div> </div> </div> <div class="row col-cntr bg-mid bg-mid post-hero extend-light extend-top extend-top-25 no-pd-top no-pd-btm"> <div class="row-inner"> <div class="col col-12 col-md-12"> <img class="ratio-16x9 post-single-image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1019/Insider-Risk-1-1296x729-c.jpg" 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col-9"> <ol> <li>Clients transitioned from a “basic” to a “managed” overall insider risk profile in 2022.</li> <li>Two in five companies reported a lack of security operations center (SOC) controls.</li> <li>Nearly half of all companies have not segregated their end-of-life software from application systems.</li> </ol> </div> </div> </div> </div> </div> <div class="row bg-light the-content"> <div class="row-inner"> <div class="col col-8"> <p>Insider risk is a constant concern for businesses. This is because humans, by their very nature, can make mistakes, and threat actors often take advantage of this vulnerability. By 2025, half of all cyber events are expected to be the result of human errors or malicious actions. This is a reality companies need to prepare for.<span class="sup">1</span> New digital business models bring additional challenges. Among these, contingent workers can introduce vulnerabilities, and the increased accessibility of networks to third parties can compromise security.</p> <p>Phishing remains the most common vector for initial network access, placing the insider – or the employee – at the front line. Advances in social sophistication, user fatigue, and targeted, context-based phishing contribute to the centrality of this risk.<span class="sup">2</span> Cybercriminals continue to shift their methods as they leverage current events. Today, phishing emails that exploit the Ukraine-Russia conflict to solicit an emotional response to the war lead people to click before they think. A new trend is emerging, novel phishing, or led-by-consent phishing, in which attackers trick users into granting permissions to malicious cloud applications. Once clicked, these malicious applications can access legitimate cloud services and users’ data. Training and phishing exercise simulations remain the areas where least investment is made in the field of cyber risk mitigation, despite being the most significant countermeasure to slow down ransomware attacks.<span class="sup">3</span> While certain acts of cybercrime decreased in 2022, data access brokers never ceased gaining unauthorized access to client networks and infrastructure. A trend to watch is data brokers and ransomware actors looking to opportunistically buy data and access from company employees, where vulnerability exploitation is one of the primary methods utilized.<span class="sup">4</span> This trend drives a new insider threat risk where cyber criminals openly look for employees willing to sell a company’s data for personal gain. This evolving risk may include theft of data, proprietary information, intellectual property, and trade secrets.</p> <p>As system integration and organizational dependence on third parties continue to rise, so will the need for increased insider risk monitoring. Organizations will focus more on the necessity for endpoint detection and response (EDR), security operations center (SOC), and network security. Similarly, the focus on safe work practices and data loss protection will remain if the hybrid workplace remains in place.</p> <h2 class="h4"><strong>Ransomware Supplemental Red Flag Controls Data Findings: Aon Clients Report</strong></h2> <p>Aon’s survey of top insurance providers indicates that data security ranks among the top five domain risks.<span class="sup">4</span> However, a concerning trend emerges when looking at industries across the board: a majority report substantial gaps in their data security controls, highlighting the need for improved cyber security measures. Per CyQu data, scores were slightly higher in governance and data protection as clients transitioned from a “basic” to a “managed” risk profile in 2022. Interestingly, user awareness and training saw the greatest improvement across all data security categories. This trend suggests that continued investment in cyber risk training is not just beneficial, but crucial for businesses seeking to mitigate the escalating threat of insider risk.</p> <div class="table-wrap"> <p class="h6" >CyQu Scores for Data Security</p> <table class="responsive-table change-table"> <thead> <tr> <th> Data Security </th> <th> 2021 </th> <th> 2022 </th> <th> Change </th> </tr> </thead> <tbody> <tr> <td> <div class="colour-shape" style="display: none"></div> Data Classification </td> <td> <div class="colour-shape" style="background-color:#F25D00"></div> 2.0 </td> <td> <div class="colour-shape" style="background-color:#F25D00"></div> 2.2 </td> <td> <div class="colour-shape" style="display: none"></div> +.2 </td> </tr> <tr> <td> <div class="colour-shape" style="display: none"></div> User Awareness and Training </td> <td> <div class="colour-shape" style="background-color:#FFA600"></div> 2.6 </td> <td> <div class="colour-shape" style="background-color:#FFA600"></div> 3.1 </td> <td> <div class="colour-shape" style="display: none"></div> +.5 </td> </tr> <tr> <td> <div class="colour-shape" style="display: none"></div> Data Protection </td> <td> <div class="colour-shape" style="background-color:#F25D00"></div> 2.3 </td> <td> <div class="colour-shape" style="background-color:#FFA600"></div> 2.6 </td> <td> <div class="colour-shape" style="display: none"></div> +.3 </td> </tr> <tr> <td> <div class="colour-shape" style="display: none"></div> Governance </td> <td> <div class="colour-shape" style="background-color:#F25D00"></div> 2.3 </td> <td> <div class="colour-shape" style="background-color:#FFA600"></div> 2.6 </td> <td> <div class="colour-shape" style="display: none"></div> +.3 </td> </tr> <tr> <td> <div class="colour-shape" style="display: none"></div> Risk Management </td> <td> <div class="colour-shape" style="background-color:#F25D00"></div> 2.0 </td> <td> <div class="colour-shape" style="background-color:#F25D00"></div> 2.4 </td> <td> <div class="colour-shape" style="display: none"></div> +.4 </td> </tr> </tbody> </table> <div class="table-text"> <div class="cyqu-scores"> <p class="small title" >CyQu Risk Maturity Scoring</p> <p class="small colour-square">Initial: 1.0 - 1.9</p> <p class="small colour-square">Basic: 2.0 - 2.5</p> <p class="small colour-square">Managed: 2.6 - 3.4</p> <p class="small colour-square">Advanced: 3.5 - 4.0</p> </div> </div> </div> <p>Nearly half of all companies (47 percent) have not segregated their end-of-life software from application systems, potentially increasing their vulnerability to cyber threats. Further compounding this issue, 40 percent of companies lack necessary SOC controls, intensifying their exposure to insider risk. This data underscores the importance of robust cybersecurity measures in mitigating insider threats. Turning to EDR controls, CyQu data painted a more robust picture, as 70 percent of clients reported that their organization’s EDR covered all of the total workstations.</p> <div class="inline-stat-wrap" style="display: flex; justify-content: space-between;"> <div style="width: 30%;"> <hr /> <p class="h2">47%</p> <p>report end-of-life software is not segregated from applications systems</p> </div> <div style="width: 30%;"> <hr /> <p class="h2">40%</p> <p>report lack of security operations center (SOC)</p> </div> <div style="width: 30%;"> <hr /> <p class="h2">70%</p> <p>report their organization’s EDR covered 100% of the total workstations</p> </div> </div> </div> <div class="col col-4 lg-only"> <div class="article-sidebar"> <hr> <h3>More like this</h3> <div class="articles-wrap"> <div class="more-article"> <p class="sidebar-article-label">Article</p> <p><a href="https://www.aon.com/insights/articles/2023/why-hr-leaders-must-help-drive-cyber-security-agenda#:~:text=Human%20resources%20leaders%20are%20called,and%20internal%20communications%20is%20essential." target="_blank">Why HR Leaders Must Help Drive Cyber Security Agenda</a></p> <hr class="alternative"> </div> <div class="more-article"> <p class="sidebar-article-label">Article</p> <p><a href="https://www.aon.com/insights/articles/2023/mitigating-insider-threats-your-worst-cyber-threats-could-be-coming-from-inside" target="_blank">Mitigating Insider Threats: Your Worst Cyber Threats Could be Coming from Inside</a></p> <hr class="alternative"> </div> </div> <hr> <div class="stats-wrap"> <div class="col-type-counting_stat"> <div class="container"> <div class="stat-wrap percentage-wrap"> <p class="stat" >40</p> <span class="percentage">%</span> </div> <p class="text" >of companies lack necessary SOC controls, intensifying their exposure to insider risk.</p> </div> <hr class="alternative"> </div> </div> <hr class="offerings-wrap-hr"> <h3>Explore Our Cyber Offerings</h3> <div class="offerings-wrap"> <ul class="offerings-list"> <li> <a href="https://www.aon.com/en/capabilities/cyber-resilience/insider-threat-assessment" target="_blank">Insider Threat Assessment</a> </li> <li> <a href="https://www.aon.com/en/capabilities/cyber-resilience/cyber-security-tabletop-exercises" target="_blank">Cyber Security Tabletop Exercises</a> </li> <li> <a href="https://www.aon.com/en/capabilities/cyber-resilience/cyber-incident-response-readiness" target="_blank">Cyber Incident Response Readiness</a> </li> </ul> </div> </div> </div> </div> </div> <div class="row bg-light references-block"> <div class="row-inner"> <div class="col col-8"> <h2 class="h4"><strong>References</strong></h2> <p>1 “Predicts 2023: Cybersecurity Industry Focuses on the Human Deal.” Gartner. Report. 25 January 2023. <a href="https://www.gartner.com" target="_blank" rel="noopener">https://www.gartner.com</a></p> <p>2 “ENISA Threat Landscape 2022.” Report. European Union. November 2022. <a href="https://www.enisa.europa.eu/publications/enisa-threat-landscape-2022" target="_blank" rel="noopener">ENISA Threat Landscape 2022 — ENISA (europa.eu)</a></p> <p>3 “Global Ransomware Damage Costs Predicted to Reach $20 Billion (USD) by 2021.” Article. Cybersecurity Ventures. Retrieved from <a href="https://www.cybersecurityventures.com" target="_blank" rel="noopener">https://www.cybersecurityventures.com</a>. <a href="https://www.aon.com/insights/articles/2022/cyber-awareness-success-with-meaningful-engagement" target="_blank" rel="noopener">Cyber Awareness Training: Success Starts with Meaningful Engagement of People | Aon</a></p> <p>4 Trends to Watch: Cyber Q4 2022 Global Markets Insight. Aon. Report. January 2023. <a href="https://publications.aon.com/q4-2022-global-market-insights/?_gl=1*349duz*_ga*MTgzMTAwNTU4MS4xNjQ2MDg0ODM2*_gid*NDY4OTM3MDE5LjE2ODM3MzE4OTQ." target="_blank" rel="noopener">Cover – Q4 2022 Global Market Insights (aon.com)</a></p> </div> </div> </div> <div class="row bg-light"> <div class="row-inner"> <div class="col col-8"> <hr class="alternative"> <p class="small">Insurance products and services are offered by Aon Risk Insurance Services West, Inc., Aon Risk Services Central, Inc., Aon Risk Services Northeast, Inc., Aon Risk Services Southwest, Inc., and Aon Risk Services, Inc. of Florida, and their licensed affiliates.</p> <p class="small">The information contained herein and the statements expressed are of a general nature, not intended to address the circumstances of any particular individual or entity and provided for informational purposes only. The information does not replace the advice of legal counsel or a cyber insurance professional and should not be relied upon for any such purpose. Although we endeavor to provide accurate and timely information and use sources we consider reliable, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future.</p> </div> </div> </div> <div class="row bg-light devices-only"> <div class="row-inner"> <div class="col col-12"> <div class="article-sidebar"> <hr> <h3>More like this</h3> <div class="articles-wrap"> <div class="more-article"> <p class="sidebar-article-label">Article</p> <p><a href="https://www.aon.com/insights/articles/2023/why-hr-leaders-must-help-drive-cyber-security-agenda#:~:text=Human%20resources%20leaders%20are%20called,and%20internal%20communications%20is%20essential." target="_blank">Why HR Leaders Must Help Drive Cyber Security Agenda</a></p> <hr class="alternative"> </div> <div class="more-article"> <p class="sidebar-article-label">Article</p> <p><a href="https://www.aon.com/insights/articles/2023/mitigating-insider-threats-your-worst-cyber-threats-could-be-coming-from-inside" target="_blank">Mitigating Insider Threats: Your Worst Cyber Threats Could be Coming from Inside</a></p> <hr class="alternative"> </div> </div> <hr> <div class="stats-wrap"> <div class="col-type-counting_stat"> <div class="container"> <div class="stat-wrap percentage-wrap"> <p class="stat" >40</p> <span class="percentage">%</span> </div> <p class="text" >of companies lack necessary SOC controls, intensifying their exposure to insider risk.</p> </div> <hr class="alternative"> </div> </div> <hr class="offerings-wrap-hr"> <h3>Explore Our Cyber Offerings</h3> <div class="offerings-wrap"> <ul class="offerings-list"> <li> <a href="https://www.aon.com/en/capabilities/cyber-resilience/insider-threat-assessment" target="_blank">Insider Threat Assessment</a> </li> <li> <a href="https://www.aon.com/en/capabilities/cyber-resilience/cyber-security-tabletop-exercises" target="_blank">Cyber Security Tabletop Exercises</a> </li> <li> <a href="https://www.aon.com/en/capabilities/cyber-resilience/cyber-incident-response-readiness" target="_blank">Cyber Incident Response Readiness</a> </li> </ul> </div> </div> </div> </div> </div> <div class="row bg-mid">  <div class="row-inner"> <div class="col col-4"> <h2>Managing cyber across six featured risk themes.</h2> <p>This year’s report is a guide for leaders to benchmark their organization’s risk maturity against peer companies and to help make better decisions around managing cyber across six featured risk themes: cyber, operational, supply chain, insider, reputational, and systemic.</p> </div> <div class="col col-8"> <div class="post-feed-slider-container"> <div class="post-feed-slider keen-slider"> <div class="keen-slider__slide"> <a class="col col-4 col-md-6 tile tile-post" href="https://www.aon.com/2023-cyber-resilience-report//risk/steps-to-minimize-cybers-impact-on-systemic-risk/" aria-label="Steps to Minimize Cyber’s Impact on Systemic Risk"> <div class="tile-content"> <div class="ratio-16x9"> <img class="ratio-16x9 carousel_image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1017/Systemic-Risk-398x224-c.jpg" alt="" height="224" width="398" data-srcset="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1017/Systemic-Risk-286x161-c.jpg 286w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1017/Systemic-Risk-398x224-c.jpg 398w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1017/Systemic-Risk-624x351-c.jpg 624w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1017/Systemic-Risk-848x477-c.jpg 848w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1017/Systemic-Risk-1296x729-c.jpg 1296w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1017/Systemic-Risk-2560x1440-c.jpg 2560w" data-placeholder-background="transparent" data-sizes="(min-width:576px) 398px, 100vw" > </div> <h6 class="strong" >Steps to Minimize Cyber’s Impact on Systemic Risk</h6><p>The task of managing systemic risk has catapulted to the top of the priority list for the insurance industry as significant cyber events rang the alarm bell that systemic risk is considerable, and can cause widespread impact.</p> </div> <div> <div class="button-secondary">Learn more</div> </div> </a> </div> <div class="keen-slider__slide"> <a class="col col-4 col-md-6 tile tile-post" href="https://www.aon.com/2023-cyber-resilience-report//risk/cyber-attacks-on-supply-chains-are-causing-a-widespread-impact/" aria-label="Cyber Attacks on Supply Chains Are Causing a Widespread Impact"> <div class="tile-content"> <div class="ratio-16x9"> <img class="ratio-16x9 carousel_image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1020/Supply-Chain-Risk-398x224-c.jpg" alt="" height="224" width="398" data-srcset="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1020/Supply-Chain-Risk-286x161-c.jpg 286w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1020/Supply-Chain-Risk-398x224-c.jpg 398w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1020/Supply-Chain-Risk-624x351-c.jpg 624w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1020/Supply-Chain-Risk-848x477-c.jpg 848w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1020/Supply-Chain-Risk-1296x729-c.jpg 1296w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1020/Supply-Chain-Risk-2560x1440-c.jpg 2560w" data-placeholder-background="transparent" data-sizes="(min-width:576px) 398px, 100vw" > </div> <h6 class="strong" >Cyber Attacks on Supply Chains Are Causing a Widespread Impact</h6><p>Cyber threats add a layer of complexity to supply chain risk. Third-party risk management, central to protecting the organization, received the lowest CyQu score of all nine scored domains.</p> </div> <div> <div class="button-secondary">Learn more</div> </div> </a> </div> <div class="keen-slider__slide"> <a class="col col-4 col-md-6 tile tile-post" href="https://www.aon.com/2023-cyber-resilience-report//risk/build-a-plan-to-address-the-perils-of-reputational-risk/" aria-label="Build a Plan to Address the Perils of Reputational Risk"> <div class="tile-content"> <div class="ratio-16x9"> <img class="ratio-16x9 carousel_image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1018/Reputational-Risk-398x224-c.jpg" alt="" height="224" width="398" data-srcset="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1018/Reputational-Risk-286x161-c.jpg 286w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1018/Reputational-Risk-398x224-c.jpg 398w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1018/Reputational-Risk-624x351-c.jpg 624w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1018/Reputational-Risk-848x477-c.jpg 848w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1018/Reputational-Risk-1296x729-c.jpg 1296w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1018/Reputational-Risk-2560x1440-c.jpg 2560w" data-placeholder-background="transparent" data-sizes="(min-width:576px) 398px, 100vw" > </div> <h6 class="strong" >Build a Plan to Address the Perils of Reputational Risk</h6><p>Cyber attacks can be damaging to shareholder value. But not all companies lose value because of an attack. Research revealed 17 companies that realized an average value impact, over and above the market, of +18 percent post-event, or a total value impact of $445bn following an incident.</p> </div> <div> <div class="button-secondary">Learn more</div> </div> </a> </div> <div class="keen-slider__slide"> <a class="col col-4 col-md-6 tile tile-post" href="https://www.aon.com/2023-cyber-resilience-report//risk/take-these-steps-to-mitigate-operational-risks/" aria-label="Take These Steps to Mitigate Operational Risks"> <div class="tile-content"> <div class="ratio-16x9"> <img class="ratio-16x9 carousel_image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1021/Operational-Risk-398x224-c.jpg" alt="" height="224" width="398" data-srcset="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1021/Operational-Risk-286x161-c.jpg 286w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1021/Operational-Risk-398x224-c.jpg 398w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1021/Operational-Risk-624x351-c.jpg 624w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1021/Operational-Risk-848x477-c.jpg 848w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1021/Operational-Risk-1296x729-c.jpg 1296w" data-placeholder-background="transparent" data-sizes="(min-width:576px) 398px, 100vw" > </div> <h6 class="strong" >Take These Steps to Mitigate Operational Risks</h6><p>Insurance carriers prioritized controls related to operational risk in 2022, and clients responded. While ransomware data breaches dipped down for short period, there was an uptick in Q1 2023 and phishing and spear phishing schemes present great risk. </p> </div> <div> <div class="button-secondary">Learn more</div> </div> </a> </div> <div class="keen-slider__slide"> <a class="col col-4 col-md-6 tile tile-post" href="https://www.aon.com/2023-cyber-resilience-report//risk/how-cyber-risk-touches-nearly-all-aspects-of-business-risk/" aria-label="How Cyber Risk Touches Nearly all Aspects of Business Risk"> <div class="tile-content"> <div class="ratio-16x9"> <img class="ratio-16x9 carousel_image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1016/Cyber-Risk-398x224-c.jpg" alt="" height="224" width="398" data-srcset="https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1016/Cyber-Risk-286x161-c.jpg 286w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1016/Cyber-Risk-398x224-c.jpg 398w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1016/Cyber-Risk-624x351-c.jpg 624w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1016/Cyber-Risk-848x477-c.jpg 848w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1016/Cyber-Risk-1296x729-c.jpg 1296w, https://www.aon.com/2023-cyber-resilience-report/wp-content/uploads/fly-images/1016/Cyber-Risk-2560x1440-c.jpg 2560w" data-placeholder-background="transparent" data-sizes="(min-width:576px) 398px, 100vw" > </div> <h6 class="strong" >How Cyber Risk Touches Nearly all Aspects of Business Risk</h6><p>Increased underwriting rigor in the cyber and E&O insurance market helped drive growth in cyber risk maturity across industries and revenue bands in 2022.</p> </div> <div> <div class="button-secondary">Learn more</div> </div> </a> </div> 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Cyber Insider Threats are a Growing Business Risk