CINXE.COM
Home
<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Home</title> <link rel="shortcut icon" href="/favicon.ico" type="image/vnd.microsoft.icon" /> <link href="https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" rel="stylesheet" type="text/css" /> <link href="/CorporateStyles/Content/V2/bootstrap/css/bootstrap.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/bootstrap/css/bootstrap-override.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/kendo/kendo.common.min.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/kendo/kendo.default.min.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/kendo/kendo-incontact-corpit.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/Site.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/Button.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/Menu.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/Form.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/PopOverMenu.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/SearchControl.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/HomePage.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/PageFormat.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/kendo/kendo-incontact-custom.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/Common.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/Header.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/Footer.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/NavBar.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/bodySass.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/Body.css" rel="stylesheet"/> <link href="/CorporateStyles/Content/V2/MediaQuery.css" rel="stylesheet"/> <!--[if IE]> <link href="/CorporateStyles/Content/V2/IE.css" rel="stylesheet"/> <![endif]--> <link href="/Content/Site.css" rel="stylesheet"/> </head> <body> <!-- Google Tag Manager (noscript) --> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NQK7TT3J" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <!-- End Google Tag Manager (noscript) --> <script src="/Scripts/jquery-1.10.2.min.js"></script> <div id="header-v6"> <div id="header-hidden"></div> <div id="user-menu-responsive-hidden"></div> <div id="navbar-menu-responsive-hidden"></div> </div> <header id="header" class="header-global"> <div class="header-v6"> <div class="text-header color-white"> <div id="header-v6-search-container" class="background-gray-color search-container-v6"> <div class="container"> <div class="search"> <input type="text" class="searchText searchBoxV2" placeholder="Search" name="keywords" id="searchBoxV2" onkeydown="SearchValue()" maxlength="255"> <i class="fa fa-times-circle-o iconCloseSearch" onclick="HeaderDisplaySerch(false)"></i> </div> </div> </div> <div class="main-menu-container"> <div class="container"> <div class="user-container"> <div class="user-bu"> </div> <div class="user-menu"> <ul style="list-style-type: none"> <li> <a href="/Home/Login?returnUrl=%2F">Login</a> </li> <li> <a href="https://support.incontact.com/">Support</a> </li> <li> <div id="contactUs-container" class="contactUs-container"> <button id="buttonContactUs" class="background-primary-color buttonContactUs button-v6"> Contact Us </button> <i id="iconContactUs" class="fa fa-chevron-right background-primary-dark-color iconContactUs"> </i> </div> </li> <li> <a class="fa fa-search iconSearch" href="/Search" id="SearchText"> </a> </li> </ul> </div> </div> <div class="menu-container-v6"> <div class="logo-container"> <a href="/"> <img class="logo-image" src="/Content/images/Dev-comm-logo-63.png" alt="DEVone NICE inContact"> </a> </div> <div class="menu-normal-container"> <nav id="nav-v6" class="nav-v6 navbar navbar-default navbar-static-top" role="navigation"> <div class="collapse navbar-collapse" id="navbar-v6"> <ul class="nav navbar-nav" style="list-style-type: none"> <li class="dropdown"> <a class="dropdown-toggle" data-toggle="dropdown" href="/API">API<i class="fa fa-angle-down custom-fa" aria-hidden="true"></i></a> <ul class="dropdown-menu" style="list-style-type: none"> <li><a href="/API/AdminAPI">Admin APIs</a></li> <li><a href="/API/AgentAPI">Agent APIs</a></li> <li><a href="/API/AuthenticationAPI">Authentication APIs</a></li> <li><a href="/API/PatronAPI">Patron APIs</a></li> <li><a href="/API/RealTimeDataAPI">Real-Time Data APIs</a></li> <li><a href="/API/ReportingAPI">Reporting APIs</a></li> <li><a href="/API/UserHubAPI">UserHub APIs</a></li> <li><a href="/API/DataExtractionAPI">Data Extraction APIs</a></li> <li><a href="/API/MediaPlaybackAPI">Media Playback APIs</a></li> <li><a href="/API/DigitalEngagementAPI">Digital Engagement APIs</a></li> <li><a href="/API/BusinessDataAPI">Business Data APIs</a></li> <li><a href="/API/WFMAPI">WFM APIs</a></li> <li><a href="/API/MultiACDAPI">Multi ACD APIs</a></li> <li><a href="/API/InteractionAnalyticsAPI">Interaction Analytics APIs</a></li> <li><a href="/API/PrivacyAPI">Privacy APIs</a></li> </ul> </li> <li class="dropdown"> <a class="dropdown-toggle" data-toggle="dropdown" href="/Documentation">Documentation<i class="fa fa-angle-down custom-fa" aria-hidden="true"></i></a> <ul class="dropdown-menu" style="list-style-type: none"> <li><a href="/Documentation/GettingStarted">Getting Started</a></li> <li><a href="/Documentation/AgentSessionEvents">Agent Session Events</a></li> <li><a href="/Documentation/UsingEvents">Using Events</a></li> <li><a href="https://www.nice.com/devone-ecosystem">DEVone - Getting Started</a></li> <li><a href="/eLearning">eLearning</a></li> <li><a href="/Documentation/BYOCMiddleware">Set Up BYOC Middleware</a></li> </ul> </li> <li><a href="/Downloads">Downloads</a></li> <li><a href="/FAQ">FAQ</a></li> <li class="dropdown"> <a class="dropdown-toggle" data-toggle="dropdown" href="/ForumHome">Forum<i class="fa fa-angle-down custom-fa" aria-hidden="true"></i></a> <ul class="dropdown-menu" style="list-style-type: none"> <li><a href="/Forum/cat/api-forum">API Forum</a></li> <li><a href="/Forum/cat/studio-forum">Studio Forum</a></li> </ul> </li> <li><a href="/WhatsNew">What`s New</a></li> <li class="dropdown"> <a class="dropdown-toggle" data-toggle="dropdown" href="https://www.nice.com/devone-ecosystem">DEVone Ecosystem<i class="fa fa-angle-down custom-fa" aria-hidden="true"></i></a> <ul class="dropdown-menu" style="list-style-type: none"> <li><a href="https://cxexchange.niceincontact.com/home">CXexchange Marketplace</a></li> <li><a href="https://www.nice.com/devone-ecosystem/#contact">Become a DEVone Partner</a></li> </ul> </li> </ul> </div> </nav> </div> <div class="menu-responsive-container"> <button id="custom-navbar" class="navbar-toggle background-primary-color"> <i class="fa fa-bars icon-responsive"></i> </button> <button id="user-button-responsive" type="button" class="navbar-toggle background-primary-color" onclick="switchMenuItemsResponsiveMode(this.id)"> <i class="fa fa-user icon-responsive"></i> </button> <button id="search-button-responsive" class="navbar-toggle background-primary-color" onclick="HeaderDisplaySerch(true)"> <i class="fa fa-search icon-responsive"></i> </button> </div> </div> </div> </div> </div> </div> </header> <div id="user-menu-responsive"> <nav id="user-nav-v6" class="nav-v6 navbar navbar-default navbar-static-top" role="navigation"> <div class="navbar-collapse" id="navbar-v6"> <ul class="nav navbar-nav" style="list-style-type: none"> <li class="dropdown"> <a class="dropdown-toggle" href="/Account/SignIn?returnUrl=%2F">Login</a> </li> <li class="dropdown"> <a class="dropdown-toggle" href="https://support.niceincontact.com/" onclick="cleanMenu()"> Support </a> </li> <li class="dropdown"> <a class="dropdown-toggle" href="mailto:DEVone@niceincontact.com" onclick="cleanMenu()"> Contact Us </a> </li> </ul> </div> </nav> </div> <script> var userIsAuthenticated = false; $(document).ready(function () { $('#buttonContactUs,#iconContactUs').click(function () { location.href = '/ContactUs'; }); }); </script> <div id="body"> <style> .link-icon p > a { font-size: 1.075em !important; } </style> <div> <section class="background-image-banner"> <div class="background-button-banner-container"> <div> <img src="/Content/images/logo_CXone.svg" class="background-image-logo" /> <h1 class="background-text-banner"> Developer Community </h1> </div> <div class="background-link-banner-main"> Part of <a class="background-link-banner" href="https://www.nice.com/devone-ecosystem">DEVone Ecosystem</a> </div> <div> <a class="background-button-banner sweep-to-right" href="https://www.nice.com/devone-ecosystem/#contact"> Become a DEVone Partner </a> </div> </div> </section> <div class="custom-container"> <div class="container"> <div class="row second-section"> <div class="col-md-12"> <div class="row"> <div class="col-md-12"> <h1 class="text-center sub-title" style="font-size: 1.5em !important">Everything you need to build the innovation customers want</h1> </div> </div> <div class="row paragraph-container"> <div class="col-md-12"> <p class="text-center paragraph" style="font-size:1.2em !important;line-height:1.4em !important"> Here you鈥檒l find all the tools and resources that you, as a developer, need to customize integrations and applications for the CXone platform. Access hundreds of APIs and SDKs for simplified integration to 3rd party applications鈥攚ith documentation and best practice tutorials for developing new innovations with confidence. We鈥檝e converged <a href="https://www.nice.com/products">everything on a single cloud platform</a>: All the channels, data, knowledge, and our full suite of applications for Workforce Engagement Management, Routing, Analytics, and Digital. Streamline integrations with our open framework, common data layer, and hubs to run 3rd party apps natively. </p> </div> </div> <div class="row link-icons-container"> <div class="link-icons-col col-xs-12 col-sm-12 col-md-6"> <div class="row"> <div class="col-xs-4 link-icon text-center"> <a href="/API"> <img src="/Content/images/Home/API.svg"> </a> <p> <a href="/API"> APIs </a> </p> </div> <div class="col-xs-4 link-icon text-center"> <a href="/Documentation"> <img src="/Content/images/Home/Documentation.svg"> </a> <p> <a href="/Documentation"> Documentation </a> </p> </div> <div class="col-xs-4 link-icon text-center"> <a href="/Downloads"> <img src="/Content/images/Home/Download.svg"> </a> <p> <a href="/Downloads"> Downloads </a> </p> </div> </div> </div> <div class="link-icons-col col-xs-12 col-sm-12 col-md-6"> <div class="row"> <div class="col-xs-4 link-icon text-center"> <a href="/FAQ"> <img src="/Content/images/Home/FAQs.svg"> </a> <p> <a href="/FAQ"> FAQ </a> </p> </div> <div class="col-xs-4 col-xs-pushset-6 link-icon text-center"> <a href="/Forumhome"> <img src="/Content/images/Home/Forum.svg"> </a> <p> <a href="/ForumHome"> Forum </a> </p> </div> <div class="col-xs-4 col-xs-pushset-6 link-icon text-center"> <a href="https://cxexchange.niceincontact.com/home"> <img src="/Content/images/Home/CXexchange.svg"> </a> <p> <a href="https://cxexchange.niceincontact.com/home"> CXexchange </a> </p> </div> </div> </div> <div class="link-icons-col col-xs-12 col-sm-12 col-md-6"> <div class="row"> <div class="col-xs-4 col-xs-pushset-6 link-icon text-center"> <a href="/AAI"> <img src="/Content/images/Home/AAI.svg" height="72" width="72"> </a> <p> <a href="/AAI"> AAI </a> </p> </div> <div class="col-xs-4 col-xs-pushset-6 link-icon text-center"> <a href="/Studio"> <img src="/Content/images/Home/Studio.svg" height="72" width="72" /> </a> <p> <a href="/Studio"> Studio </a> </p> </div> <div class="col-xs-4 col-xs-pushset-6 link-icon text-center"> <a href="/Expert"> <img src="/Content/images/Expert_API_Icon.svg" height="72" width="72"> </a> <p> <a href="/Expert"> Expert </a> </p> </div> </div> </div> </div> </div> </div> </div> <div class="third-section"> <div class="container"> <div class="col-xs-12 col-md-12"> <h1 class="text-center sub-title">Latest News</h1> </div> <div class="col-xs-12 col-md-12 paragraph-container no-padding"> <div class="paragraph text-left"> <div class="small-margin-bottom"> <p> The CXone Agent SDK is now generally available (GA) as of the 24.4 release. Keep in mind the following about this SDK: </p> <ul> <li> Developers can download the SDK on-demand. It is hosted on both <a href="https://www.npmjs.com/org/nice-devone" target="_blank">NPM</a> and <a href="https://github.com/nice-devone/nice-cxone-agent-sdk">GitHub</a> for convenient access. </li> <li> The downloadable package includes documentation, usage examples, and a sample application. </li> <li> You can review the product overview page here or the API documentation <a href="/Content/sdk-docs/index.html" target="_blank">here</a>. </li> </ul> <p> The GitHub repository is in the NICE-DEVone org on Github. This is where NICE hosts all SDKs and other developer-focused content like demo applications. Feel free to follow this NICE-DEVone org to stay in the loop. </p> </div> </div> <br /> <div class="paragraph text-left"> <div class="small-margin-bottom"> <div style="border:1px solid grey" class="information-macro"> <img src="/Content/images/Documentation/exclamation-triangle-fill.svg" style="margin-right:5px;margin-left:-15px;height:20px;margin-bottom:5px" /> For deprecation information, release notes, and more, check out the <a href="/WhatsNew">What`s New</a> page </div> </div> </div> </div> </div> </div> </div> </div></div> <footer id="footer-v6" class="footer-v6 color-white-light"> <div class="container"> <div class="row"> <div class="col-xs-12"> <a href="/"> <img src="/Content/images/Dev-comm-logo-40.png" alt="logo" /> </a> </div> </div> <div class="row"> <div class="col-lg-3 col-md-3 col-sm-6 col-xs-12"> <h3><a href="https://www.nice.com/devone-ecosystem">DEVone Ecosystem</a></h3> <ul> <li><a href="https://cxexchange.niceincontact.com/home">Featured Applications</a></li> <li><a href="https://www.nice.com/devone-ecosystem/#contact">Become a DEVone Partner</a></li> <li><a href="mailto:iCEPartnerInfoRequests@incontact.com">Help Center</a></li> <li><a href="https://www.nice.com/company/legal">Terms & Conditions</a></li> <li><a href="mailto:devonesupport@nice.com">Feedback</a></li> <li><a href="mailto:devonesupport@nice.com">Contact CXexchange Support</a></li> </ul> </div> <div class="col-lg-3 col-md-3 col-sm-6 col-xs-12"> <h3><a href="https://www.nice.com/products">Products</a></h3> <ul> <li><a href="https://www.nice.com/products/digital-self-service">Digital and Self-Service</a></li> <li><a href="https://www.nice.com/products/workforce-engagement">Workforce Engagement</a></li> <li><a href="https://www.nice.com/products/journey-orchestration">Journey Orchestration and Routing</a></li> <li><a href="https://www.nice.com/products/agent-assist">Agent Assist</a></li> <li><a href="https://www.nice.com/products/cx-analytics">CX Analytics</a></li> <li><a href="https://www.nice.com/products/automation">Automation</a></li> <li><a href="https://www.nice.com/products/open-cloud-platform">Open Cloud Platform</a></li> <li><a href="https://www.nice.com/solutions/proactive-customer-engagement">Proactive Customer engagement </a></li> </ul> </div> <div class="clearfix visible-sm-block"></div> <div class="col-lg-3 col-md-3 col-sm-6 col-xs-12"> <h3><a href="https://www.nice.com/solutions">Solutions</a></h3> <ul> <li><a href="https://www.nice.com/solutions/enterprise">Enterprise</a></li> <li><a href="https://www.nice.com/solutions/small-business">Small Business</a></li> <li><a href="https://www.nice.com/solutions/call-center-software">Call Center Software</a></li> <li><a href="https://www.nice.com/solutions/self-service">Self Service</a></li> </ul> </div> <div class="col-lg-3 col-md-3 col-sm-6 col-xs-12"> <h3><a href="https://www.nice.com/company/about-us">Company</a></h3> <ul> <li><a href="https://www.nice.com/careers">Careers</a></li> <li><a href="https://www.nice.com/company/global-leadership">Global Leadership</a></li> <li><a href="https://www.nice.com/company/media-center">Media Center</a></li> <li><a href="https://www.nice.com/blog">Blog</a></li> <li><a href="https://www.nice.com/events">Events</a></li> <li><a href="https://www.nice.com/company/legal/privacy-policy">Privacy Policy</a></li> <li><a href="https://www.nice.com/company/legal">Legal</a></li> </ul> </div> </div> </div> </footer> <div id="scrollToTop"> <i class="fa fa-angle-up" aria-hidden="true"></i> </div> <script src="/Scripts/jquery-1.10.2.js"></script> <script src="/CorporateStyles/Content/V2/bootstrap/js/bootstrap.js"></script> <script src="/CorporateStyles/Scripts/Custom/footer.js"></script> <script src="/CorporateStyles/Scripts/Custom/header.js"></script> <script src="/CorporateStyles/Scripts/Custom/navbar.js"></script> <script src="/CorporateStyles/Scripts/Custom/body.js"></script> <script src="/Scripts/misc.js"></script> </body> </html>