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class="et_pb_section et_pb_section_0 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_0"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_with_border et_pb_module et_pb_text et_pb_text_0 et_animated et_pb_text_align_center et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h1><span style="color: #ffffff;">Información general sobre asistencia</span></h1></div> </div> </div> </div><div class="et_pb_row et_pb_row_1"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_1 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_divider et_pb_divider_0 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_2 et_pb_gutters1"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_2 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h3 style="text-align: center;">FASE DE ASISTENCIA INICIAL</h3></div> </div><div class="et_pb_module et_pb_image et_pb_image_0"> <span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="300" height="157" src="https://www.uic.com/wp-content/uploads/2021/04/Global-Svcs-Intro-Support-Phase.jpg" alt="" title="Global-Servicios-Intro-Asistencia-Fase" class="wp-image-28728" /></span> </div><div class="et_pb_module et_pb_text et_pb_text_2 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner">Universal ofrece una serie de opciones de servicio que agregan valor, incluso antes de comenzar el proceso de producción.</div> </div><div class="et_pb_button_module_wrapper et_pb_button_0_wrapper et_pb_button_alignment_center et_pb_module "> <a class="et_pb_button et_pb_button_0 et_hover_enabled et_pb_bg_layout_light" href="#INTROSUPPORTPHASETAG">Aprende más</a> </div> </div><div class="et_pb_column et_pb_column_1_3 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_text et_pb_text_3 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h3>FASE DE ASISTENCIA ESTÁNDAR</h3></div> </div><div class="et_pb_module et_pb_image et_pb_image_1"> <span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="300" height="157" src="https://www.uic.com/wp-content/uploads/2021/04/Global-Svcs-Std-Support-Phase.jpg" alt="" title="Global-Servicios-Estándar-Asistencia-Fase" class="wp-image-28733" /></span> </div><div class="et_pb_module et_pb_text et_pb_text_4 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner">Durante el periodo de garantía estándar, le proporcionaremos exactamente lo que necesite y cuando lo necesite.</div> </div><div class="et_pb_button_module_wrapper et_pb_button_1_wrapper et_pb_button_alignment_center et_pb_module "> <a class="et_pb_button et_pb_button_1 et_hover_enabled et_pb_bg_layout_light" href="#STDSUPPORTPHASETAG">Aprende más</a> </div> </div><div class="et_pb_column et_pb_column_1_3 et_pb_column_4 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_5 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h3>FASE DE ASISTENCIA CONTINUADA</h3></div> </div><div class="et_pb_module et_pb_image et_pb_image_2"> <span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="300" height="157" src="https://www.uic.com/wp-content/uploads/2021/04/Global-Svcs-Support-Cont-Phase.jpg" alt="" title="Global-Servicios-Asistencia-Cont-Fase" class="wp-image-28739" /></span> </div><div class="et_pb_module et_pb_text et_pb_text_6 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner">Universal prestará servicios de asistencia y mantenimiento para sus equipos después del período de garantía estándar.</div> </div><div class="et_pb_button_module_wrapper et_pb_button_2_wrapper et_pb_button_alignment_center et_pb_module "> <a class="et_pb_button et_pb_button_2 et_hover_enabled et_pb_bg_layout_light" href="#SUPPORTCONTPHASETAG">Aprende más</a> </div> </div> </div> </div><div id="ADVANTISVTAG" class="et_pb_section et_pb_section_1 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_3"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_5 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_3"> <span class="et_pb_image_wrap "><img fetchpriority="high" decoding="async" width="800" height="450" src="https://www.uic.com/wp-content/uploads/2021/04/Global-Services_2.jpg" alt="" title="Global-Servicios_2" srcset="https://es.uic.com/wp-content/uploads/2021/04/Global-Services_2.jpg 800w, https://es.uic.com/wp-content/uploads/2021/04/Global-Services_2-480x270.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-28774" /></span> </div> </div><div class="et_pb_column et_pb_column_2_3 et_pb_column_6 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_7 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1>SERVICIOS GLOBALES</h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_8 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner">Para administrar con éxito los complejos procesos de ensamblaje actuales en todos los niveles, se necesitan servicios profesionales que utilicen la experiencia y los recursos de especialistas. Los Servicios Globales de Universal Instruments ofrecen un valor duradero y asistencia en todas las fases de la experiencia de propiedad.</p> <p>Sean cuales sean sus desafíos más urgentes, maximizar el tiempo de actividad, introducir nuevos procesos o componentes o remodelar radicalmente sus capacidades de ensamblaje, los Servicios Globales de Universal Instruments están aquí para dar respuestas. Contamos con más de 50 años de experiencia asistiendo a los fabricantes de productos electrónicos que operan en las fronteras de la tecnología de ensamblaje y con una infraestructura internacional de ingenieros de campo, ingenieros de aplicaciones y capacitadores para poner en práctica esos conocimientos y <strong>sacar el máximo provecho a su inversión</strong>.</div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_2 et_animated et_section_regular" > </div><div class="et_pb_section et_pb_section_3 et_section_regular" > <div class="et_pb_row et_pb_row_4"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_7 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_9 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2 style="text-align: left;">RECURSOS ADICIONALES</h2></div> </div> </div> </div><div class="et_pb_row et_pb_row_5"> <div class="et_pb_column et_pb_column_1_4 et_pb_column_8 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_4"> <a href="https://es.uic.com/capacitacion/"><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="800" height="450" src="https://www.uic.com/wp-content/uploads/2021/04/Product-Training.jpg" alt="" title="Producto-Capacitación" srcset="https://es.uic.com/wp-content/uploads/2021/04/Product-Training.jpg 800w, https://es.uic.com/wp-content/uploads/2021/04/Product-Training-480x270.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-28750" /></span></a> </div><div class="et_pb_module et_pb_text et_pb_text_10 et_clickable et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h3>CAPACITACIÓN SOBRE PRODUCTOS</h3></div> </div> </div><div class="et_pb_column et_pb_column_1_4 et_pb_column_9 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_5"> <a href="#ASISTENCIADESOFTWAREETIQUETA"><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="800" height="450" src="https://www.uic.com/wp-content/uploads/2021/04/Software-Support.jpg" alt="" title="Software-Asistencia" srcset="https://es.uic.com/wp-content/uploads/2021/04/Software-Support.jpg 800w, https://es.uic.com/wp-content/uploads/2021/04/Software-Support-480x270.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-28762" /></span></a> </div><div class="et_pb_module et_pb_text et_pb_text_11 et_clickable et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h3>ASISTENCIA DE SOFTWARE</h3></div> </div> </div><div class="et_pb_column et_pb_column_1_4 et_pb_column_10 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_6"> <a href="https://www3.uic.com/web/ProdSupDir.nsf/WebProdCode"><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="800" height="450" src="https://www.uic.com/wp-content/uploads/2021/04/Product-Support-Status.jpg" alt="" title="Producto-Asistencia-Estado" srcset="https://es.uic.com/wp-content/uploads/2021/04/Product-Support-Status.jpg 800w, https://es.uic.com/wp-content/uploads/2021/04/Product-Support-Status-480x270.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-28757" /></span></a> </div><div class="et_pb_module et_pb_text et_pb_text_12 et_clickable et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h3>ESTADO DE LA ASISTENCIA DE PRODUCTOS </h3></div> </div> </div><div class="et_pb_column et_pb_column_1_4 et_pb_column_11 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_image et_pb_image_7"> <a href="#RECURSOSDEASISTENCIAETIQUETA"><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="800" height="450" src="https://www.uic.com/wp-content/uploads/2021/04/Support-Resources.jpg" alt="" title="Asistencia-Recursos" srcset="https://es.uic.com/wp-content/uploads/2021/04/Support-Resources.jpg 800w, https://es.uic.com/wp-content/uploads/2021/04/Support-Resources-480x270.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-28754" /></span></a> </div><div class="et_pb_module et_pb_text et_pb_text_13 et_clickable et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h3>RECURSOS DE ASISTENCIA</h3></div> </div> </div> </div><div class="et_pb_row et_pb_row_6"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_12 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_divider et_pb_divider_1 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div> </div><div id="INTROSUPPORTPHASETAG" class="et_pb_section et_pb_section_4 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_7"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_13 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_8"> <span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="300" height="157" src="https://www.uic.com/wp-content/uploads/2021/04/Global-Svcs-Intro-Support-Phase.jpg" alt="" title="Global-Servicios-Intro-Asistencia-Fase" class="wp-image-28728" /></span> </div> </div><div class="et_pb_column et_pb_column_2_3 et_pb_column_14 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_14 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1>FASE DE ASISTENCIA INICIAL</h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_15 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner">Universal ofrece una serie de opciones de servicio que agregan valor, incluso antes de comenzar el proceso de producción. Podemos validar el rendimiento de su actual o potencial conjunto de máquinas de segunda mano, retirar las barreras para futuras mejoras y ponerlo en marcha de forma eficiente en poco tiempo. Nuestros programas de capacitación personalizados, impartidos por instructores cualificados, aumentarán la confianza de sus empleados y le permitirán obtener el mejor rendimiento de sus equipos.</div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_5 et_animated et_section_regular" > <div class="et_pb_row et_pb_row_8"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_15 et_pb_css_mix_blend_mode_passthrough et_pb_column_empty"> </div><div class="et_pb_column et_pb_column_1_3 et_pb_column_16 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_text et_pb_text_16 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><ul> <li><strong>Evaluación del equipo:</strong> valida el rendimiento de los OEM frente a las especificaciones por medio de una inspección exhaustiva y un informe de rendimiento. También puede eliminar el riesgo asociado a la compra de equipos de segunda mano.</li> </ul> <p> </p> <ul> <li><strong>Preparación del sitio:</strong> nuestros expertos pueden configurar su línea para obtener la mejor productividad. Antes de comenzar la instalación, nuestra encuesta sobre la preparación del terreno elimina los obstáculos básicos para una transición sin problemas.</li> </ul></div> </div> </div><div class="et_pb_column et_pb_column_1_3 et_pb_column_17 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_17 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><ul> <li><strong style="font-size: 14px;">Instalación y puesta en marcha:</strong><span style="font-size: 14px;"> reduce la curva de aprendizaje, genera confianza y ayuda a implementar las capacidades avanzadas. Los servicios incluyen capacitación adicional y configuración de productos, talleres prácticos avanzados y asistencia para la puesta en marcha. Servicios estándar (gratuitos), premium y personalizados.</span></li> </ul> <p> </p> <ul> <li><strong>Capacitación personalizada:</strong> los programas de capacitación personalizados utilizan centros de capacitación locales de Universal, capacitación in situ y materiales de capacitación en la web. Los servicios de valor agregado incluyen contenidos personalizados, capacitación en el idioma nativo y certificación.</li> </ul></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_6 et_section_regular" > <div class="et_pb_row et_pb_row_9 parent-column1"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_18 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_accordion et_pb_accordion_0 et_hover_enabled"> <div class="et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_0 et_pb_toggle_open"> <h5 class="et_pb_toggle_title">Contenido oculto</h5> <div class="et_pb_toggle_content clearfix"><p>Su contenido va aquí. Edite o elimine este texto en línea o en los ajustes de “Contenido” del módulo. También puede estilizar cada aspecto de este contenido en los ajustes de “Diseño” del módulo e incluso aplicar CSS (hojas de estilo en cascada) personalizada a este texto en los ajustes “Avanzados” del módulo.</p></div> </div><div class="et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_1 et_pb_toggle_close"> <h5 class="et_pb_toggle_title">RECURSOS</h5> <div class="et_pb_toggle_content clearfix"><p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/APAS_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de APAS (Análisis automático del rendimiento)</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Automation_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de automatización</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Surface_Mount_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de montaje superficial</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Through-Hole_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de orificios pasantes</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Metals_Value_Program_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica del programa de valor de metales</a></p></div> </div> </div><div class="et_pb_module et_pb_code et_pb_code_0"> <div class="et_pb_code_inner"><script>(function ($) { $(document).ready(function () { // Option #1: Move Divi Module(s) into a Module // Limit: One Instance per Column // Use following code if you want to move // a module inside another module. Each column with the // class 'parent-column' will append any module(s) // with the class 'divi-portable-module' to the div // with the class 'divi-module-destination'. // Only one instance of 'divi-module-destination' should // be added per column. $('.divi-portable-module1').each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Buttons: Insert Button Module(s) into a Module // Adding a custom CSS class to a button module // is applied to the 'a' tag which is a child element // of the module wrapper. This code makes sure to append // the entire button module wrapper (the parent element) // as well. This functionality is the same as option #3 above. // Siimply use the class 'divi-portable-button' on a button module // instead of 'divi-portable-module'. $('.divi-portable-button').parent().each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Option #2: Move Divi Row(s) into a Module // Limit: One Instance per Section // Use the following code if you want to move // a row inside a module on more than one section // of a page. Each section with the // class 'parent-section' will append any row(s) // with the class 'divi-portable-row' to the div // with the class 'divi-row-destination'. // Only one instance of 'divi-row-destination' should // be added per section. $('.divi-portable-row').each(function () { $(this).closest('.parent-section1').find('.divi-row-destination').append($(this)); }); }); })(jQuery);</script></div> </div><div class="et_pb_module et_pb_code et_pb_code_1"> <div class="et_pb_code_inner"><script>(function ($) { $(document).ready(function () { // Option #1: Move Divi Module(s) into a Module // Limit: One Instance per Column // Use following code if you want to move // a module inside another module. Each column with the // class 'parent-column' will append any module(s) // with the class 'divi-portable-module' to the div // with the class 'divi-module-destination'. // Only one instance of 'divi-module-destination' should // be added per column. $('.divi-portable-module1').each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Buttons: Insert Button Module(s) into a Module // Adding a custom CSS class to a button module // is applied to the 'a' tag which is a child element // of the module wrapper. This code makes sure to append // the entire button module wrapper (the parent element) // as well. This functionality is the same as option #3 above. // Siimply use the class 'divi-portable-button' on a button module // instead of 'divi-portable-module'. $('.divi-portable-button').parent().each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Option #2: Move Divi Row(s) into a Module // Limit: One Instance per Section // Use the following code if you want to move // a row inside a module on more than one section // of a page. Each section with the // class 'parent-section' will append any row(s) // with the class 'divi-portable-row' to the div // with the class 'divi-row-destination'. // Only one instance of 'divi-row-destination' should // be added per section. $('.divi-portable-row').each(function () { $(this).closest('.parent-section1').find('.divi-row-destination').append($(this)); }); }); })(jQuery);</script></div> </div> </div> </div><div class="et_pb_row et_pb_row_10"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_19 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_divider et_pb_divider_2 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div> </div><div id="STDSUPPORTPHASETAG" class="et_pb_section et_pb_section_7 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_11"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_20 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_9"> <span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="300" height="157" src="https://www.uic.com/wp-content/uploads/2021/04/Global-Svcs-Std-Support-Phase.jpg" alt="" title="Global-Servicios-Estándar-Asistencia-Fase" class="wp-image-28733" /></span> </div> </div><div class="et_pb_column et_pb_column_2_3 et_pb_column_21 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_18 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1>FASE DE ASISTENCIA ESTÁNDAR</h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_19 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner">Durante el periodo de garantía estándar de funcionamiento de su equipo Universal, le proporcionaremos exactamente lo que necesite y cuando lo necesite. Nuestra oferta de servicios estándar incluye el acceso a asistencia técnica avanzada y recursos de conocimiento. Las auditorías periódicas de procesos/rendimiento y la asistencia de aplicaciones garantizan una mayor productividad.</div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_8 et_animated et_section_regular" > <div class="et_pb_row et_pb_row_12"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_22 et_pb_css_mix_blend_mode_passthrough et_pb_column_empty"> </div><div class="et_pb_column et_pb_column_1_3 et_pb_column_23 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_text et_pb_text_20 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><ul> <li><strong>Desarrollo y diseño de procesos:</strong> incluye la implementación de nuevas tecnologías, desarrollo de procesos avanzados, selección de materiales, parámetros de procesos, diseño de placas y componentes, construcción de prototipos y soluciones listas para ser utilizadas.</li> </ul> <ul> <li><strong>Asistencia en el sitio:</strong> incluye diagnóstico y reparación, auditorías periódicas, asistencia para aplicaciones, mejoras en las máquinas y asistencia técnica.</li> </ul></div> </div> </div><div class="et_pb_column et_pb_column_1_3 et_pb_column_24 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_21 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><ul> <li><strong>Asistencia Técnica:</strong> incluye asistencia telefónica/por correo electrónico gratis 8 x 5 para productos activos, asistencia premium 24 x 7, conocimientos 24 x 7 en myUniversal, descargas de software y asistencia para equipos de segunda mano.</li> </ul> <ul> <li><strong>Servicio en bloques:</strong> ofrece un tiempo de asistencia reservado (en bloques) con tarifas de descuento escalonadas para utilizar prácticamente cualquier tipo de servicio. Una opción flexible, práctica y que responde.</li> </ul></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_9 et_section_regular" > <div class="et_pb_row et_pb_row_13 parent-column1"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_25 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_accordion et_pb_accordion_1 et_hover_enabled"> <div class="et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_2 et_pb_toggle_open"> <h5 class="et_pb_toggle_title">Contenido oculto</h5> <div class="et_pb_toggle_content clearfix"><p>Su contenido va aquí. Edite o elimine este texto en línea o en los ajustes de “Contenido” del módulo. También puede estilizar cada aspecto de este contenido en los ajustes de “Diseño” del módulo e incluso aplicar CSS (hojas de estilo en cascada) personalizada a este texto en los ajustes “Avanzados” del módulo.</p></div> </div><div class="et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_3 et_pb_toggle_close"> <h5 class="et_pb_toggle_title">RECURSOS</h5> <div class="et_pb_toggle_content clearfix"><p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/APAS_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de APAS (Análisis automático del rendimiento)</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Automation_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de automatización</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Surface_Mount_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de montaje superficial</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Through-Hole_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de orificios pasantes</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Metals_Value_Program_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica del programa de valor de metales</a></p></div> </div> </div><div class="et_pb_module et_pb_code et_pb_code_2"> <div class="et_pb_code_inner"><script>(function ($) { $(document).ready(function () { // Option #1: Move Divi Module(s) into a Module // Limit: One Instance per Column // Use following code if you want to move // a module inside another module. Each column with the // class 'parent-column' will append any module(s) // with the class 'divi-portable-module' to the div // with the class 'divi-module-destination'. // Only one instance of 'divi-module-destination' should // be added per column. $('.divi-portable-module1').each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Buttons: Insert Button Module(s) into a Module // Adding a custom CSS class to a button module // is applied to the 'a' tag which is a child element // of the module wrapper. This code makes sure to append // the entire button module wrapper (the parent element) // as well. This functionality is the same as option #3 above. // Siimply use the class 'divi-portable-button' on a button module // instead of 'divi-portable-module'. $('.divi-portable-button').parent().each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Option #2: Move Divi Row(s) into a Module // Limit: One Instance per Section // Use the following code if you want to move // a row inside a module on more than one section // of a page. Each section with the // class 'parent-section' will append any row(s) // with the class 'divi-portable-row' to the div // with the class 'divi-row-destination'. // Only one instance of 'divi-row-destination' should // be added per section. $('.divi-portable-row').each(function () { $(this).closest('.parent-section1').find('.divi-row-destination').append($(this)); }); }); })(jQuery);</script></div> </div><div class="et_pb_module et_pb_code et_pb_code_3"> <div class="et_pb_code_inner"><script>(function ($) { $(document).ready(function () { // Option #1: Move Divi Module(s) into a Module // Limit: One Instance per Column // Use following code if you want to move // a module inside another module. Each column with the // class 'parent-column' will append any module(s) // with the class 'divi-portable-module' to the div // with the class 'divi-module-destination'. // Only one instance of 'divi-module-destination' should // be added per column. $('.divi-portable-module1').each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Buttons: Insert Button Module(s) into a Module // Adding a custom CSS class to a button module // is applied to the 'a' tag which is a child element // of the module wrapper. This code makes sure to append // the entire button module wrapper (the parent element) // as well. This functionality is the same as option #3 above. // Siimply use the class 'divi-portable-button' on a button module // instead of 'divi-portable-module'. $('.divi-portable-button').parent().each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Option #2: Move Divi Row(s) into a Module // Limit: One Instance per Section // Use the following code if you want to move // a row inside a module on more than one section // of a page. Each section with the // class 'parent-section' will append any row(s) // with the class 'divi-portable-row' to the div // with the class 'divi-row-destination'. // Only one instance of 'divi-row-destination' should // be added per section. $('.divi-portable-row').each(function () { $(this).closest('.parent-section1').find('.divi-row-destination').append($(this)); }); }); })(jQuery);</script></div> </div> </div> </div><div class="et_pb_row et_pb_row_14"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_26 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_divider et_pb_divider_3 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div> </div><div id="SUPPORTCONTPHASETAG" class="et_pb_section et_pb_section_10 et_section_regular" > <div class="et_pb_row et_pb_row_15"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_27 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_10"> <span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="300" height="157" src="https://www.uic.com/wp-content/uploads/2021/04/Global-Svcs-Support-Cont-Phase.jpg" alt="" title="Global-Servicios-Asistencia-Cont-Fase" class="wp-image-28739" /></span> </div> </div><div class="et_pb_column et_pb_column_2_3 et_pb_column_28 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_22 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1>FASE DE ASISTENCIA CONTINUADA</h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_23 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner">Universal prestará servicios de asistencia y mantenimiento para sus equipos después del período de garantía estándar. Nuestros programas personalizados mejorarán y ampliarán el ciclo de vida productivo de sus soluciones de ensamblaje.</div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_11 et_animated et_section_regular" > <div class="et_pb_row et_pb_row_16"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_29 et_pb_css_mix_blend_mode_passthrough et_pb_column_empty"> </div><div class="et_pb_column et_pb_column_1_3 et_pb_column_30 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_text et_pb_text_24 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><ul> <li><strong>Asistencia continuada:</strong> un paquete de asistencia personalizado que extiende los servicios seleccionados después del período de garantía de la máquina nueva para maximizar el retorno de inversión para los propietarios de equipos fuera de garantía o de segunda mano. Nuestros expertos crearán un programa que cumpla con los requisitos técnicos y económicos específicos. A partir de una evaluación exhaustiva, formularemos un plan de acción para garantizar que su equipo rinda al máximo.</li> </ul></div> </div> </div><div class="et_pb_column et_pb_column_1_3 et_pb_column_31 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_25 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><ul> <li><strong>Garantía extendida</strong>: los servicios de garantía extendida se combinan en dos programas de asistencia basados en el Programa “Metals Value Program” o MVP (Programa de valor de metales) que permiten seleccionar las opciones de servicio según sus necesidades específicas de asistencia. Usted obtendrá los servicios que desea sin pagar por los que no desea. Las opciones del paquete MVP incluyen los niveles Oro y Plata, cada uno con diferentes grados de asistencia.</li> </ul></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_12 et_section_regular" > <div class="et_pb_row et_pb_row_17 parent-column1"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_32 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_accordion et_pb_accordion_2 et_hover_enabled"> <div class="et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_4 et_pb_toggle_open"> <h5 class="et_pb_toggle_title">Contenido oculto</h5> <div class="et_pb_toggle_content clearfix"><p>Su contenido va aquí. Edite o elimine este texto en línea o en los ajustes de “Contenido” del módulo. También puede estilizar cada aspecto de este contenido en los ajustes de “Diseño” del módulo e incluso aplicar CSS (hojas de estilo en cascada) personalizada a este texto en los ajustes “Avanzados” del módulo.</p></div> </div><div class="et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_5 et_pb_toggle_close"> <h5 class="et_pb_toggle_title">RECURSOS</h5> <div class="et_pb_toggle_content clearfix"><p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/APAS_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de APAS (Análisis automático del rendimiento)</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Automation_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de automatización</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Surface_Mount_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de montaje superficial</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Through-Hole_Upgrades__Retrofits_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica de actualizaciones y adaptaciones de orificios pasantes</a></p> <p><span class="et-pb-icon" style="font-size: 14px; color: white; padding: 7px; background: #003580; border-radius: 50px; margin-right: 10px; margin-bottom: 2px;"></span><a href="https://www.uic.com/wp-content/uploads/2021/06/Metals_Value_Program_datasheet.pdf" target="_blank" rel="noopener">Ficha técnica del programa de valor de metales</a></p></div> </div> </div><div class="et_pb_module et_pb_code et_pb_code_4"> <div class="et_pb_code_inner"><script>(function ($) { $(document).ready(function () { // Option #1: Move Divi Module(s) into a Module // Limit: One Instance per Column // Use following code if you want to move // a module inside another module. Each column with the // class 'parent-column' will append any module(s) // with the class 'divi-portable-module' to the div // with the class 'divi-module-destination'. // Only one instance of 'divi-module-destination' should // be added per column. $('.divi-portable-module1').each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Buttons: Insert Button Module(s) into a Module // Adding a custom CSS class to a button module // is applied to the 'a' tag which is a child element // of the module wrapper. This code makes sure to append // the entire button module wrapper (the parent element) // as well. This functionality is the same as option #3 above. // Siimply use the class 'divi-portable-button' on a button module // instead of 'divi-portable-module'. $('.divi-portable-button').parent().each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Option #2: Move Divi Row(s) into a Module // Limit: One Instance per Section // Use the following code if you want to move // a row inside a module on more than one section // of a page. Each section with the // class 'parent-section' will append any row(s) // with the class 'divi-portable-row' to the div // with the class 'divi-row-destination'. // Only one instance of 'divi-row-destination' should // be added per section. $('.divi-portable-row').each(function () { $(this).closest('.parent-section1').find('.divi-row-destination').append($(this)); }); }); })(jQuery);</script></div> </div><div class="et_pb_module et_pb_code et_pb_code_5"> <div class="et_pb_code_inner"><script>(function ($) { $(document).ready(function () { // Option #1: Move Divi Module(s) into a Module // Limit: One Instance per Column // Use following code if you want to move // a module inside another module. Each column with the // class 'parent-column' will append any module(s) // with the class 'divi-portable-module' to the div // with the class 'divi-module-destination'. // Only one instance of 'divi-module-destination' should // be added per column. $('.divi-portable-module1').each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Buttons: Insert Button Module(s) into a Module // Adding a custom CSS class to a button module // is applied to the 'a' tag which is a child element // of the module wrapper. This code makes sure to append // the entire button module wrapper (the parent element) // as well. This functionality is the same as option #3 above. // Siimply use the class 'divi-portable-button' on a button module // instead of 'divi-portable-module'. $('.divi-portable-button').parent().each(function () { $(this).closest('.parent-column1').find('.divi-module-destination1').append($(this)); }); // Option #2: Move Divi Row(s) into a Module // Limit: One Instance per Section // Use the following code if you want to move // a row inside a module on more than one section // of a page. Each section with the // class 'parent-section' will append any row(s) // with the class 'divi-portable-row' to the div // with the class 'divi-row-destination'. // Only one instance of 'divi-row-destination' should // be added per section. $('.divi-portable-row').each(function () { $(this).closest('.parent-section1').find('.divi-row-destination').append($(this)); }); }); })(jQuery);</script></div> </div> </div> </div><div class="et_pb_row et_pb_row_18"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_33 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_divider et_pb_divider_4 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div> </div><div class="et_pb_section et_pb_section_13 et_animated et_section_regular" > </div><div id="ASISTENCIADESOFTWAREETIQUETA" class="et_pb_section et_pb_section_14 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_19"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_34 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_11"> <span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="800" height="450" src="https://www.uic.com/wp-content/uploads/2021/04/Software-Support.jpg" alt="" title="Software-Asistencia" srcset="https://es.uic.com/wp-content/uploads/2021/04/Software-Support.jpg 800w, https://es.uic.com/wp-content/uploads/2021/04/Software-Support-480x270.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-28762" /></span> </div> </div><div class="et_pb_column et_pb_column_2_3 et_pb_column_35 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_26 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1>ASISTENCIA DE SOFTWARE</h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_27 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner">Universal Instruments ofrece una gran variedad de opciones de asistencia de software de la mano de un personal de asistencia técnica con mucha experiencia. Nuestros sitios de software seguros están disponibles para las cuentas registradas de MyUniversal. Regístrese como cliente de MyUniversal y acceda a las notas de revisión del software, actualizaciones y mejoras del software del equipo y otras numerosas herramientas. Los clientes de MyUniversal reciben correos electrónicos de notificación automática cuando se publican notas de revisión o problemas conocidos. Si todavía no posee un nombre de usuario y contraseña, puede registrarse para crear una cuenta MyUniversal en esta página. Haga clic en el enlace “Contáctenos” y envíenos un correo electrónico a swservice@uic.com para indicarnos a qué lista de correo (notas de revisión, problemas conocidos, o ambos) le gustaría ser incluido. Elija entre máquinas de montaje superficial, orificio pasante o HSP. Para conocer los términos y condiciones de la licencia de software, descargue el acuerdo desde esta página.</div> </div><div class="et_pb_module et_pb_text et_pb_text_28 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1><span style="color: #000000;">ENLACES RÁPIDOS</span></h1></div> </div><div class="et_pb_module et_pb_blurb et_pb_blurb_0 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><a href="https://www3.uic.com/notesuic/swrev.nsf/504ca249c786e20f85256284006da7ab?OpenView" target="_blank"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle"></span></span></a></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><a href="https://www3.uic.com/notesuic/swrev.nsf/504ca249c786e20f85256284006da7ab?OpenView" target="_blank">Notas de revisión del software</a></h4> </div> </div> </div><div class="et_pb_module et_pb_blurb et_pb_blurb_1 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><a href="http://www3.uic.com/notesuic/uicswud.nsf/by+category?openview" target="_blank"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle"></span></span></a></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><a href="http://www3.uic.com/notesuic/uicswud.nsf/by+category?openview" target="_blank">Actualizaciones del software de la máquina</a></h4> </div> </div> </div><div class="et_pb_module et_pb_blurb et_pb_blurb_2 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><a href="https://www3.uic.com/notesuic/swrev.nsf/504ca249c786e20f85256284006da7ab?OpenView" target="_blank"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle"></span></span></a></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><a href="https://www3.uic.com/notesuic/swrev.nsf/504ca249c786e20f85256284006da7ab?OpenView" target="_blank">Solicitar actualización de software</a></h4> </div> </div> </div><div class="et_pb_module et_pb_blurb et_pb_blurb_3 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><a href="https://www.uic.com/wp-content/uploads/2013/12/Software_License_Agreement.pdf" target="_blank"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle"></span></span></a></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><a href="https://www.uic.com/wp-content/uploads/2013/12/Software_License_Agreement.pdf" target="_blank">Acuerdo de licencia de software</a></h4> </div> </div> </div> </div> </div><div class="et_pb_row et_pb_row_20"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_36 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_divider et_pb_divider_5 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div> </div><div class="et_pb_section et_pb_section_15 et_animated et_section_regular" > </div><div id="RECURSOSDEASISTENCIAETIQUETA" class="et_pb_section et_pb_section_16 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_21"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_37 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_image et_pb_image_12"> <span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="800" height="450" src="https://www.uic.com/wp-content/uploads/2021/04/Support-Resources.jpg" alt="" title="Asistencia-Recursos" srcset="https://es.uic.com/wp-content/uploads/2021/04/Support-Resources.jpg 800w, https://es.uic.com/wp-content/uploads/2021/04/Support-Resources-480x270.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-28754" /></span> </div> </div><div class="et_pb_column et_pb_column_2_3 et_pb_column_38 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_29 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1>RECURSOS DE ASISTENCIA</h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_30 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><p><strong>Contact Support</strong></p> <p>Universal Instruments’ Technical Support specialists help ensure the highest level of productivity from all Universal assembly equipment. Technical support is offered free of charge for all equipment with active support status. To determine whether your equipment is ‘active’, view the Product Support Status list or contact one of our technical support specialists.</p> <ul> <li><a href="https://es.uic.com/contactenos/"><strong>Contact Us</strong> </a>– Global telephone and email contact information</li> <li><a href="http://www3.uic.com/info/forms.nsf/TechSupport?OpenForm"><strong>Technical Support Request Form</strong></a> – Universal Technical Support is available to assist registered customers with software issues, troubleshooting, part number identification, and other forms of assistance using Universal products</li> <li><a href="https://www3.uic.com/web/ProdSupDir.nsf/WebProdCode"><strong>Product Support Status</strong></a> – A complete listing of all Universal Instruments equipment with active support status</li> </ul> <p><strong>MyUniversal</strong></p> <p>MyUniversal is a secure, customized area of Universal’s web site that gives you access to personalized applications and information for your company. MyUniversal.com provides online tools that will allow you to quickly access useful information 24 hours a day, seven days a week from anywhere in the world. Resources include Knowledge Base Troubleshooting Guides for SM and IM products, product documentation, software revision notes, and product updates.</p> <ul> <li><a href="http://www3.uic.com/web/uicreg.nsf/RegLogin?OpenForm&login=1"><strong>Product Documentation</strong></a> – (Requires MyUniversal account)</li> <li><a href="http://www3.uic.com/web/uicreg.nsf/RegLogin?OpenForm&login=1"><strong>Log In or Manage My Account</strong></a> – Log into your myUniversal account or edit your personal profile page</li> <li><a href="https://www3.uic.com/web/uicreg.nsf/NewProfile?OpenForm"><strong>Register</strong> </a>– Register for a myUniversal account and establish a user name and password</li> <li><a href="https://www3.uic.com/web/uicreg.nsf/pwdrecov?OpenForm"><strong>Recover Your Password</strong></a> – Helpful hints to remember your user name and password</li> </ul> <p><strong>Software Support</strong></p> <p>Universal Instruments offers a wide range of software support options from an experienced technical support staff. Our secure software sites are available for registered MyUniversal accounts. Register as a MyUniversal customer and gain access to software revision notes, machine software updates and upgrades and various other tools. MyUniversal customers receive auto-notification emails when revision notes or known issues are posted. For software license terms and conditions, please download the agreement from this page.</p> <p><span style="font-size: 14px;"></span></p> <ul> <li><a href="https://www3.uic.com/notesuic/swrev.nsf/504ca249c786e20f85256284006da7ab?OpenView"><strong>Software Revision Notes</strong></a> – Registered MyUniversal account users can access software revision notes, known issues, and after upgrade procedures</li> </ul></div> </div> </div> </div><div class="et_pb_row et_pb_row_22"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_39 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_divider et_pb_divider_6 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div> </div><div id="PONGASEENCONTACTOCONELAPLETIQUETA" class="et_pb_section et_pb_section_17 et_animated et_section_regular" > <div class="et_pb_row et_pb_row_23"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_40 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_text et_pb_text_31 et_animated et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h2 style="text-align: left;"><span style="color: #ffffff; font-size: xx-large; font-family: inherit; font-weight: normal;">COMUNÍQUESE CON SERVICIOS GLOBALES</span></h2></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_41 et_pb_css_mix_blend_mode_passthrough et-last-child et_pb_column_empty"> </div> </div> </div><div class="et_pb_section et_pb_section_18 et_hover_enabled et_section_regular" > <div class="et_pb_row et_pb_row_24 et_hover_enabled"> <div class="et_pb_column et_pb_column_1_3 et_pb_column_42 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_text et_pb_text_32 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1><span style="color: #000000;">CONTACTOS DIRECTOS</span></h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_33 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h4 style="text-align: left;"><span style="color: #000000;">EE. UU. Y CANADÁ</span></h4></div> </div><div class="et_pb_module et_pb_text et_pb_text_34 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><p style="display: inline !important;"><strong>Marshall Summers<br /></strong>Gerente del Servicio de atención al cliente<br />Teléfono: +1 607.761.4961<br />Teléfono: +1 800.842.9732 (Asistencia técnica)<br />summers@uic.com</p></div> </div><div class="et_pb_module et_pb_text et_pb_text_35 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h4 style="text-align: left;"><span style="color: #000000;">MÉXICO</span></h4></div> </div><div class="et_pb_module et_pb_text et_pb_text_36 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><p style="display: inline !important;"><b><i></i></b><strong>César Rodriguez<br /></strong>Gerente del Servicio de atención al cliente<br />Teléfono: +52 614.406.8172<br />rodriguc@uic.com</p></div> </div><div class="et_pb_module et_pb_text et_pb_text_37 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h4 style="text-align: left;"><span style="color: #000000;">ASIA (INCLUYE JAPÓN, COREA Y VIETNAM)</span></h4></div> </div><div class="et_pb_module et_pb_text et_pb_text_38 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><p><strong>Jimmy Wang</strong><br />Gerente del Servicio de atención al cliente<br />Teléfono: +86 139-1540-5617<br />wanght@uic.com</p></div> </div><div class="et_pb_module et_pb_text et_pb_text_39 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h4 style="text-align: left;"><span style="color: #000000;">SUDESTE ASIÁTICO</span></h4></div> </div><div class="et_pb_module et_pb_text et_pb_text_40 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><p><strong>Milind Patil</strong><br />Gerente del Servicio de atención al cliente<br />Teléfono: +91 98 8640 4948<br />patil@uic.com</p></div> </div><div class="et_pb_module et_pb_text et_pb_text_41 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h4 style="text-align: left;"><span style="color: #000000;">EUROPA, MEDIO ORIENTE Y ÁFRICA</span></h4></div> </div><div class="et_pb_module et_pb_text et_pb_text_42 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><p><strong>Miloslav Pirohar</strong><br />Gerente del Servicio de Atención al Cliente<br />Teléfono: +421.903.715003<br />pirohar@uic.com</p></div> </div> </div><div class="et_pb_column et_pb_column_2_3 et_pb_column_43 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_43 et_animated et_pb_text_align_center et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h1><span style="color: #000000;">FORMULARIO DE CONTACTO</span></h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_44 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"> <div class="wpcf7 no-js" id="wpcf7-f3393-p34585-o1" lang="en-US" dir="ltr" data-wpcf7-id="3393"> <div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p> <ul></ul></div> <form action="/informacion-general-sobre-asistencia/#wpcf7-f3393-p34585-o1" method="post" class="wpcf7-form init" aria-label="Contact form" novalidate="novalidate" data-status="init"> <div style="display: none;"> <input type="hidden" name="_wpcf7" value="3393" /> <input type="hidden" name="_wpcf7_version" value="6.0" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f3393-p34585-o1" /> <input type="hidden" name="_wpcf7_container_post" value="34585" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> <input type="hidden" name="_wpcf7_recaptcha_response" value="" /> </div> <p>First Name (required) </p> <p><span class="wpcf7-form-control-wrap" 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