CINXE.COM

Contact us

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("http://web.archive.org/web"); __wm.wombat("http://www.guardianbookshop.co.uk:80/BerteShopWeb/staticPage.do?page=payment","20080729043845","http://web.archive.org/","web","/_static/", "1217306325"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <title>Contact us</title> <meta name="robots" content="ALL"/> <meta name="rating" content="SAFE FOR KIDS"/> <meta name="Language" content="en-GB"/> <meta content="text/html; charset=utf-8" http-equiv="Content-Type"/> <script language="JavaScript" type="text/javascript" src="/web/20080729043845js_/http://www.guardianbookshop.co.uk/BerteShopWeb/resources/javascript/mouseover.js"></script> <script language="JavaScript" type="text/javascript" src="/web/20080729043845js_/http://www.guardianbookshop.co.uk/BerteShopWeb/resources/javascript/launch.js"></script> <script language="JavaScript" type="text/javascript" src="/web/20080729043845js_/http://www.guardianbookshop.co.uk/BerteShopWeb/resources/javascript/stopRepeatSubmissions.js"></script> <script language="JavaScript" type="text/javascript" src="/web/20080729043845js_/http://www.guardianbookshop.co.uk/BerteShopWeb/resources/javascript/site-functions.js"></script> <script language="JavaScript"> function setContentHeight(elementName) { var e = document.getElementsByName(elementName); var maxHeight = 0; var currentHeight = 0; // Have to reset style height first, otherwise never decreases in size for (var i = 0; i < e.length; i++) { e[i].style.height = 0 + 'px'; currentHeight = parseInt(e[i].offsetHeight); if (currentHeight > maxHeight) { maxHeight = currentHeight } } maxHeight = maxHeight; for (var i = 0; i < e.length; i++) { e[i].style.height = maxHeight + 'px'; } } </script> <script type="text/javascript" src="/web/20080729043845js_/http://www.guardianbookshop.co.uk/BerteShopWeb/windows_js_1.3/javascripts/prototype.js"> </script> <script type="text/javascript" src="/web/20080729043845js_/http://www.guardianbookshop.co.uk/BerteShopWeb/windows_js_1.3/javascripts/effects.js"> </script> <script type="text/javascript" src="/web/20080729043845js_/http://www.guardianbookshop.co.uk/BerteShopWeb/windows_js_1.3/javascripts/window.js"> </script> <script type="text/javascript" src="/web/20080729043845js_/http://www.guardianbookshop.co.uk/BerteShopWeb/windows_js_1.3/javascripts/window_effects.js"> </script> <link rel="stylesheet" href="/web/20080729043845cs_/http://www.guardianbookshop.co.uk/BerteShopWeb/Guardian/CMSResources/styles/core.css" type="text/css"/> </head> <body style="background:#ffffff;"> <form name="addToBasketForm" method="post" action="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/addToBasket.do"> <input type="hidden" name="isbn"/> </form> <form name="showSubCategoriesForm" method="get" action="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do"> <input type="hidden" name="category"/> </form> <form name="viewCategoryForm" method="get" action="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewCategory.do"> <input type="hidden" name="category"/> </form> <div class="bodywidth"> <div style="clear: both; float: none;"> <!-- Start Log --> <script type="text/javascript" src="http://web.archive.org/web/20080729043845js_/http://image.guim.co.uk/Guardian/thirdparty/bookshop/hitbox.js"></script> <script type="text/javascript" src="http://web.archive.org/web/20080729043845js_/http://image.guim.co.uk/hbx.js"></script> <!-- End Log --> <div class="navcontainer" style="text-align: left;"> <div class="loginArea" style="position:relative;"> <iframe name="top" src="http://web.archive.org/web/20080729043845if_/http://image.guim.co.uk/Guardian/thirdparty/bookshop/header.html" width="100%" frameborder="0" height="215" scrolling="no"></iframe> </div> <div class="spacerRow"></div> <div class="header"> <div class="pipemenu"> <div class="searchwidget"> <form name="QuickSearchForm" action="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/search.do" method="POST"> <input type="text" name="keyword" value="" class="searchBox"/> <button type="submit" class="searchBtn"> <span class="searchText">Search</span> </button> <input type="hidden" name="author" value=""/></form> <a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/advancedSearch.do" class="descrtag">Advanced search</a> </div> <a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/home.do">Home</a> | <a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/customPage.do?CMSFragment=EditorsPick.jsp&amp;title=Editor's%20picks%20-%20Guardian%20Bookshop">Editor's picks</a> | <a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/customPage.do?CMSFragment=BestSellers.jsp&amp;title=Bestsellers%20-%20Guardian%20Bookshop">Bestsellers</a> | <a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/customPage.do?CMSFragment=NewReleases.jsp&amp;title=New%20releases%20-%20Guardian%20Bookshop">New releases</a> | <a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/customPage.do?CMSFragment=PrizeWinners.jsp&amp;title=Awards%20-%20Guardian%20Bookshop">Awards</a> | <a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/customPage.do?CMSFragment=SpecialOffers.jsp&amp;title=Special%20offers%20-%20Guardian%20Bookshop">Special offers</a> | <a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/customPage.do?CMSFragment=WeeksReviews.jsp&amp;title=This%20week's%20reviews%20-%20Guardian%20Bookshop">This week's reviews</a> | <a href="http://web.archive.org/web/20080729043845/http://books.guardian.co.uk/0,,420031,00.html">Books</a> </div> </div> <!--<div style="width:100%; height:25px; background-color:#fff; position:relative;"> <div class="basketpositioned"> <table style="margin-left: 0px; border-top: 1px solid #ccc; background-color: #eaeaea; width: 800px;" cellspacing="0" align="left"> <tr align="left" valign="middle"> <td> <img align="right" src="/images/custom/bluebasket.gif"> <style type='text/css'> ul.nav0 { list-style: none; } li.nav0, li.nav0div { position: relative; float:left; } li.nav0 a { display: block; } /* Holly Hack. IE Requirement \*/ * html ul.nav0 li { float: left; height: 1%; } * html ul.nav0 li a { height: 1%; } /* End */ </style> <ul class='nav0' > <li class='nav0' > 0&nbsp;items&nbsp;&pound; 0.00</li><li class='nav0div'>|</li><li class='nav0' ><a target='_top' id='link0' href='/BerteShopWeb/viewBasket.do' >View Basket</a></li><li class='nav0div'>|</li><li class='nav0' ><a target='_top' id='link1' href='/BerteShopWeb/checkout.do' >Checkout</a></li><li class='nav0div'>|</li><li class='nav0' ><a target='_top' id='link2' href='/BerteShopWeb/myAccount.do' >My Account</a></li></ul> <ul class="nav0"> <li class='nav0div'>|</li> <li class="nav0"> <a href="/BerteShopWeb/staticPage.do?page=help" onClick="javascript:launch(this.href, 640, 480, 'help', true);return false;">Help</a> </li> </ul> </td> </tr> </table> </div> <div class="searchdiv"> <form name='QuickSearchForm' action='/BerteShopWeb/search.do' method='POST'> <input type='text' name='keyword' value='' class='searchBox'/> <button type='submit' class='searchBtn'> <span class='searchText'>Search</span> </button> <input type='hidden' name='author' value='' /></form> <a href='/BerteShopWeb/advancedSearch.do' class='descrtag'>Advanced search</a></div> <div class="titlelogo"><img src="/images/custom/title.gif"></div> </div>--> </div> </div> <div style="clear: both; float: none;"> <div class="navwidth" style="text-align: left; float: left;"> <h4 style="margin:0 5px 0 0; border-bottom:0;">Category</h4> <ul class="level0" style="margin: 0px; padding: 0px;"> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=313">Academic</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=62">Art &amp; architecture</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=142">Audio</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=20">Biography</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=511">Business &amp; Law</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=432">Childrens Books</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=203">Computing</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=1">Fiction</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=481">Food &amp; drink</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=350">Health &amp; Lifestyle</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=594">History</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=473">Home &amp; garden</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=118">Mind, Body &amp; Spirit</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=626">Pastimes</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=29">Performing arts</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=243">Reference</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=604">Religion</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=614">Science &amp; nature</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=275">Social Sciences</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=520">Sport &amp; games</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/showSubCategories.do?categoryCode=388">Travel</a></li> </ul> </div> <div class="contentwidth" style="text-align: left; float: left;"> <script> function checkForm(){ document.getElementById('errors').innerHTML = ""; var formOk=new Boolean("true"); if(document.ContactUsForm.customersName.value==""){ document.getElementById('errors').innerHTML += "<p>Please enter a name</p>"; formOk = false; } if(document.ContactUsForm.customersEmail.value=="" && document.ContactUsForm.telephoneNumber.value==""){ document.getElementById('errors').innerHTML += "<p>Please enter a telephone number or email address</p>"; formOk = false; } if(document.ContactUsForm.message.value==""){ document.getElementById('errors').innerHTML += "<p>Please enter your comments</p>"; formOk = false; } if(formOk==true) alert("Your query has been sent to customer services you will recevie a response shortly.") return formOk; } </script> <h1>Contact us</h1> <div class="contactintro"> <br/> There are three ways you can contact us:<br/> <ul> <li><b>Email</b> - Please contact us at <a href="http://web.archive.org/web/20080729043845/mailto:support@guardianbookshop.co.uk">support@guardianbookshop.co.uk we will contact you within 1 working day.</a></li> <li><b>Telephone</b> - Ring us on 0870 836 0875, we are open Mon - Fri 9am - 6pm, Sat 9am - 5.30pm and Sun 10am - 4pm</li> <li><b>Online Form</b> - Alternatively please fill out the form below and we will get back to you within 1 working day.</li> </ul> <br/> <br/> </div> <div class="contacthtmlform"> <form name="ContactUsForm" method="get" action="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/contactUs.do" onsubmit="return checkForm()"> <label for="name">Name</label> <input type="text" name="customersName" maxlength="35" size="35" value="" title="name"><br/> <label for="customersEmail">Email address</label> <input type="text" name="customersEmail" maxlength="35" size="35" value="" title="customersEmail"><br/> <label for="customersTelNum">Telephone Number</label> <input type="text" name="telephoneNumber" maxlength="35" size="35" value="" title="telephoneNumber"><br/> <label for="orderRef">Order Reference (if applicable)</label> <input type="text" name="refNumber" maxlength="100" size="35" value="" title="refNumber"><br/> <label for="queryType">Query</label> <select name="category" size="1" title="category"><option value="Delivery query">Delivery query</option> <option value="Product arrived damaged">Product arrived damaged</option> <option value="Refund">Refund</option> <option value="General query">General query</option></select><br/> <label for="comments">Comments</label> <textarea name="message" title="message"></textarea><br/> <input type="hidden" name="supportEmailAddress" value="guardian"/> <button title="Submit" type="submit"> <span class="buttonText">Submit</span> </button> </form> </div> <div id="errors" class="contactUsError"> </div> </div> <div class="adwidth" style="text-align: left; float: right;"> <div style="background:#f6f6f6; border-top:10px solid #7a1b5d"> <h4 style="text-indent:5px; border:0;">Your shopping</h4> <div style="padding:0px 5px 5px; 5px;"> <ul class="nav0"> <li class="nav0"> 0&nbsp;items&nbsp;&pound; 0.00</li><li class="nav0"><a target="_top" id="link0" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewBasket.do">View Basket</a></li><li class="nav0"><a target="_top" id="link1" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/checkout.do">Checkout</a></li><li class="nav0"><a target="_top" id="link2" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/myAccount.do">My Account</a></li></ul> </div> </div> <h4 style="border-bottom:0; border-top:10px solid #7a1b5d; margin:20px 0 0 0;">Bestsellers top 10</h4> <div class="topTen"> <p class="bestSeller"><span style="font-weight: bold;"></span></p> <ol style="margin-left: 30px;"> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9781847080653"> <span style="font-weight:bold">Going to Extremes</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9780552775083"> <span style="font-weight:bold">Geography of Bliss</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9780713999228"> <span style="font-weight:bold">Drunkard&#39;s Walk</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9781845133689"> <span style="font-weight:bold">Gleaming Landscape</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9781852247461"> <span style="font-weight:bold">Annotated Collected Poems</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9781591841999"> <span style="font-weight:bold">Back of the Napkin</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9780719562556"> <span style="font-weight:bold">Making of Music</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9780852650929"> <span style="font-weight:bold">World without Bees</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9781405089487"> <span style="font-weight:bold">Little Mouse&#39;s Big Book of Fears</span> </a> </li> <li> <a target="_top" href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/viewProduct.do?ISBN=9780198614609"> <span style="font-weight:bold">Oxford Guide to Literary Britain and Ireland</span> </a> </li> </ol> </div> <h4 style="border-bottom:0; margin:20px 0 0 0;">About us</h4> <ul class="level0" style="margin: 0px; padding: 0px;"> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/staticPage.do?page=help">Help</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/staticPage.do?page=privacy">Privacy</a></li> <li class="level0"><a href="http://web.archive.org/web/20080729043845/http://www.guardian.co.uk/information/0,,711853,00.html">About us</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/staticPage.do?page=security">Accessibility</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/staticPage.do?page=payment">Contact us</a></li> <li class="level0"><a href="/web/20080729043845/http://www.guardianbookshop.co.uk/BerteShopWeb/staticPage.do?page=deliveryServices">Delivery</a></li> </ul> </div> </div> <div class="footer"> <iframe name="footer" src="http://web.archive.org/web/20080729043845if_/http://image.guim.co.uk/Guardian/thirdparty/bookshop/footer.html" width="100%" frameborder="0" height="50" scrolling="no"></iframe> </div> </div> <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "http://web.archive.org/web/20080729043845/https://ssl." : "http://web.archive.org/web/20080729043845/http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> var pageTracker = _gat._getTracker("UA-5097108-1"); pageTracker._initData(); pageTracker._trackPageview(); </script> </body> </html> <!-- FILE ARCHIVED ON 04:38:45 Jul 29, 2008 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 04:09:58 Nov 29, 2024. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 0.526 exclusion.robots: 0.043 exclusion.robots.policy: 0.015 esindex: 0.01 cdx.remote: 5.811 LoadShardBlock: 251.581 (3) PetaboxLoader3.datanode: 269.265 (4) load_resource: 155.168 PetaboxLoader3.resolve: 57.995 -->

Pages: 1 2 3 4 5 6 7 8 9 10