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Nicaragua</span></a></span><h1 class="u-m0x u-fw300 u-fs24 u-displayInline">Instituto de Historia de Nicaragua y Centroamerica</h1></div><div class="u-floatRight u-mt1x"></div></div></div></div></div><div class="TabbedNavigation"><div class="container"><div class="row"><div class="col-xs-12 clearfix"><ul class="nav u-m0x u-p0x list-inline"><li class="u-floatLeft u-pr5x u-mr5x u-borderColorGrayLight u-borderRight1"><a href="https://uca-ni.academia.edu/"><span><i class="fa fa-arrow-left"></i>  All Departments</span></a></li><li class="u-floatLeft active"><a href="https://uca-ni.academia.edu/Departments/Instituto_de_Historia_de_Nicaragua_y_Centroamerica/Documents">6 Papers</a></li><li class="u-floatLeft"><a href="https://uca-ni.academia.edu/Departments/Instituto_de_Historia_de_Nicaragua_y_Centroamerica">15 Researchers</a></li></ul></div></div></div></div><div class="container"><div class="row"><div class="col-xs-12"><div class="u-displayFlex"><div class="u-flexGrow1"><div 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href="https://www.academia.edu/36438000/Int_WOW">Int WOW</a></div></div><div class="u-pb4x u-mt3x"><div class="summary u-fs14 u-fw300 u-lineHeight1_5 u-tcGrayDarkest"><div class="summarized">I have almost 7 years experience on the call center industry and had the chance to understand how important communication is. I have excellent open communication skills, that have helped me go thru this 7 years, it has helped me to first... <a class="more_link u-tcGrayDark u-linkUnstyled" data-container=".work_36438000" data-show=".complete" data-hide=".summarized" data-more-link-behavior="true" href="#">more</a></div><div class="complete hidden">I have almost 7 years experience on the call center industry and had the chance to understand how important communication is. I have excellent open communication skills, that have helped me go thru this 7 years, it has helped me to first break the ice and get to know my people and coworkers, living proof of this is the overall positive relations I have with all my coworkers and agents on the floor. A second benefit on this open communication is that it lets me set clear expectations with my team and listen to them to build effective action plans. It has also provided me the opportunity to advocate for my team which is as important as setting goals for them. The second reason why you should hire me is because I am a very analytical person and this helps me to understand the reason behind our KPIs, in other words the big picture and helps me to be a problem solver. Based on this, I created an action plan that I'd like to quickly share with you……. 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