Whistleblower policy

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policy</span> </div>  <article class="article-body calculate-reading-time"> <div class="article-wrapper"> <div class="content-article"> <h1>Whistleblower policy</h1>  <div class="date-readspeaker"> <div> <span class="field"><span class="reading-time-value">...</span> min read</span> </div> </div>  <div> <p ><a href="https://www.ing.com/MediaEditPage/ING-Whistleblower-policy.htm" class="normal" title="ING-Global-Whistleblower-policy.pdf" data-wm-linkcode="C16">ING鈥檚 Whistleblower policy</a> encourages and protects employees, former employees, candidates, and parties with whom ING has a business relationship (such as contractors, subcontractors and suppliers) who speak up when they encounter behaviour by or within ING that is/seems unethical, illegal or goes against the <a href="https://www.ing.com/About-us/Purpose-and-values.htm" class="normal" title="Purpose and values" data-wm-linkcode="C02">values of our Orange Code</a>.<br /><br />The Whistleblower Policy applies to concerns about, suspected or actual criminal conduct, unethical conduct or other misconduct including a (suspected) breach of (EU) law by or within ING, including but not limited to:<br /></p> <section class="generic-section"> <ul class=" " > <li class="">Accounting, internal accounting controls or auditing matters </li> <li class="">Money laundering or terrorist financing </li> <li class="">Financing clients who violate human rights or commit environmental crimes </li> <li class="">Market manipulation </li> <li class="">Insider trading </li> <li class="">Confidentiality or privacy breaches </li> <li class="">Theft </li> <li class="">Fraud </li> <li class="">Bribery or corruption </li> <li class="">Undesirable behaviours </li> <li class="">Violations of any other laws, regulations or ING policies </li> </ul> </section> <p >ING鈥檚 whistleblowing channels (e.g. via email <a href="mailto:chief.compliance.officer@ing.com" class="normal" title="mailto:chief.compliance.officer@ing.com" data-wm-linkcode="C17">ING's Whistleblower reporting officer</a>) can be used to raise these concerns (anonymously or not), without fear of retaliation. It alerts management to allegations of crimes or other suspected misconduct and helps ensure appropriate and adequate action is taken to address the situation.<br /><br />After the Whistleblowing concern has been received by ING an acknowledgement of receipt will be sent within seven days. Based on the provided information the Whistleblowing concern will be investigated. Often, follow-up contact is needed for further clarification, contact will be sought via the available (anonymous) communication channels. An update on the follow-up of the concern will be shared within three (and in exceptional situations, six) months after ING鈥檚 acknowledgement of receipt.<br /><br />We take the utmost care to protect the identity of whistleblowers and the confidentiality of such a report, within the limits defined by applicable laws and regulations.</p></div> <div class="content-cards"> <div><div class="card-row"> <div class="stock-info card-item full-width"> <h3 > Related links </h3><div> <div class="column"> <section class="generic-section"> <ul class=" arrow-link-list" > <li class=""><a href="https://www.ing.com/About-us/Compliance/KYC-and-anti-money-laundering-measures.htm" class="" ><i class="icon icon-arrow-right"></i>KYC and anti-money laundering measures</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Compliance-risk-management.htm" class="" ><i class="icon icon-arrow-right"></i>Compliance Risk Management Charter</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Zero-tolerance-bribery-statement.htm" class="" ><i class="icon icon-arrow-right"></i>Zero Tolerance Bribery Statement</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Insider-codes.htm" class="" ><i class="icon icon-arrow-right"></i>Insider Code</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Conflicts-of-interest-and-confidential-information.htm" class="" ><i class="icon icon-arrow-right"></i>Information barriers & conflicts of interest</a> </li> </ul> </section><p></p> </div> <div class="column"> <section class="generic-section"> <ul class=" arrow-link-list" > <li class=""><a href="https://www.ing.com/About-us/Compliance/Complaints-about-our-conduct.htm" class="" ><i class="icon icon-arrow-right"></i>Complaints</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Financial-Economic-Crime-Statement.htm" class="" ><i class="icon icon-arrow-right"></i>Financial Economic Crime Statement</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Tax-principles.htm" class="" ><i class="icon icon-arrow-right"></i>Tax Principles</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Automatic-Exchange-of-Information-AEOI/DAC6.htm" class="" ><i class="icon icon-arrow-right"></i>DAC6</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Patriot-Act-certificate.htm" class="" ><i class="icon icon-arrow-right"></i>Patriot Act certificate</a> </li> </ul> </section><p></p> </div> <div class="column"> <section class="generic-section"> <ul class=" arrow-link-list" > <li class=""><a href="https://www.ing.com/About-us/Compliance/Automatic-Exchange-of-Information-AEOI/FATCA.htm" class="" ><i class="icon icon-arrow-right"></i>FATCA</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Automatic-Exchange-of-Information-AEOI/Common-Reporting-Standard.htm" class="" ><i class="icon icon-arrow-right"></i>Common Reporting Standard</a> </li> <li class=""><a href="https://www.ing.com/About-us/Compliance/Notice-of-changes-to-interest-rate-benchmarks.htm" class="" ><i class="icon icon-arrow-right"></i>Reform of interest rate benchmarks</a> </li> </ul> </section><p></p> </div> </div><p></p> </div> </div></div> </div>  <div class="social-sharing"> <h2>Share</h2> <div class="sharethis"> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.ing.com%2FAbout-us%2FCompliance%2FWhistleblower-policy.htm%3Futm_medium%3Dsharebutton%26utm_source%3Dfacebook" class="share-link"><span class="icon icon-facebook"></span><span class="label"></span></a> <a href="https://twitter.com/intent/tweet?text=Whistleblower+policy&related=ING_news&url=https%3A%2F%2Fwww.ing.com%2FAbout-us%2FCompliance%2FWhistleblower-policy.htm%3Futm_medium%3Dsharebutton%26utm_source%3Dtwitter" class="share-link"><span class="icon icon-twitter"></span><span class="label">Twitter</span></a> <a 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