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That means that we may terminate these Terms, stop providing you with all or any part of the Services, or impose new or additional limits on your ability to use our Services. For example, we may deactivate your account due to prolonged inactivity, and we may reclaim your username at any time for any reason. And while we’ll try to give you reasonable notice beforehand, we can’t guarantee that notice will be possible in all circumstances. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Where we restrict, terminate or suspend your access to the Services for violation of our ","nodeType":"text"},{"data":{"uri":"https://values.snap.com/privacy/transparency/community-guidelines"},"content":[{"data":{},"marks":[],"value":"Community Guidelines","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", we will notify you and provide an opportunity for you to appeal. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Before we restrict, terminate or suspend your access to the Services, we will take into account all relevant facts and circumstances apparent from the information available to us, depending on the underlying reason for taking that action. For example, if you violate our ","nodeType":"text"},{"data":{"uri":"https://values.snap.com/privacy/transparency/community-guidelines"},"content":[{"data":{},"marks":[],"value":"Community Guidelines","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" we consider the severity, frequency, and impact of the violations as well as the intention behind the violation. This will inform our decision whether to restrict, terminate or suspend your access to the Services and, in the event of suspension, how long we suspend your access. You can find out more about how we assess and take action against misuse of our Services on our ","nodeType":"text"},{"data":{"uri":"http://values.snap.com/privacy/transparency/community-guidelines/moderation"},"content":[{"data":{},"marks":[],"value":"Support Site","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":".","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 24 of the Terms.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: You can stop using the Services or delete your account at any time and for any reason, including if you don't like any changes to these Terms. We can restrict or terminate your access to the Services for the reasons set out above. When we do, we’ll provide you notice in most cases, as well as an opportunity to appeal the decision.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:4NxTM7lWPpILjCb4lBmmns":{"__typename":"Sys","id":"4NxTM7lWPpILjCb4lBmmns"},"Content:4NxTM7lWPpILjCb4lBmmns":{"__typename":"Content","sys":{"__ref":"Sys:4NxTM7lWPpILjCb4lBmmns"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"16. 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Limitation of Liability","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR MANAGING MEMBERS, SHAREHOLDERS, EMPLOYEES, AFFILIATES, LICENSORS, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES, (B) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON OR THROUGH THE SERVICES, OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE DATE OF THE ACTIVITY GIVING RISE TO THE CLAIM.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: We limit our liability for anything you do, instances where you cannot access the Services, things others do, and any issues resulting from unauthorized use of our Services. Where we are liable to you and you have suffered some loss, we limit our liability to a set amount.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:4PlaBR07WTeYDtYw6zNUpW":{"__typename":"Sys","id":"4PlaBR07WTeYDtYw6zNUpW"},"Content:4PlaBR07WTeYDtYw6zNUpW":{"__typename":"Content","sys":{"__ref":"Sys:4PlaBR07WTeYDtYw6zNUpW"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":"arbitration","asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"19. Arbitration, Class-Action Waiver, and Jury Waiver","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY PROVIDE THAT YOU AND SNAP AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION AND INCLUDE A CLASS ACTION WAIVER AND JURY TRIAL WAIVER. This Arbitration Agreement supersedes all prior versions.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. Applicability of Arbitration Agreement. In this Section 19 (the “Arbitration Agreement”), you and Snap agree that all claims and disputes (whether contract, tort, or otherwise), including all statutory claims and disputes, arising out of or relating to these Terms or the use of the Services or any communications between you and Snap that are not brought in small claims court will be resolved by binding arbitration on an individual basis, except that you and Snap are not required to arbitrate any: (i) disputes or claims within the jurisdiction of a small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is an individual dispute and not a class action, (ii) disputes or claims where the only relief sought is injunctive relief, and (iii) disputes in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, patents or other intellectual property rights. To be clear: the phrase “all claims and disputes” also includes claims and disputes that arose between us before the effective date of these Terms. In addition, all disputes concerning the arbitrability of a claim (including disputes about the scope, applicability, enforceability, revocability, or validity of the Arbitration Agreement) shall be decided by the arbitrator, except as expressly provided below.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Informal Dispute Resolution First. We want to address any disputes without needing arbitration. If you have a dispute with Snap that is subject to arbitration, then prior to initiating arbitration, you agree to mail an individualized request (“Pre-Arbitration Demand”) to Snap Inc., ATTN: Litigation Department, 3000 31st Street, Santa Monica, CA 90405 so that we can work together to resolve the dispute. A Pre-Arbitration Demand is valid only if it pertains to, and is on behalf of, a single individual. A Pre-Arbitration Demand brought on behalf of multiple individuals is invalid as to all. The Pre-Arbitration Demand must include: (i) your name, (ii) your Snapchat username, (iii) your name, telephone number, email address and mailing address or the name, telephone number, mailing address and email address of your counsel, if any, (iv) a description of your dispute, and (iv) your signature. Likewise, if Snap has a dispute with you, Snap will send an email or text message with its individualized Pre-Arbitration Demand, including the requirements listed above, to the email address or phone number associated with your Snapchat account. If the dispute is not resolved within sixty (60) days of the date that you or Snap send your Pre-Arbitration Demand, arbitration may then be filed. You agree that compliance with this subsection is a condition precedent to commencing arbitration, and that the arbitrator shall dismiss any arbitration filed without fully and completely complying with these informal dispute resolution procedures. Notwithstanding any other provision of this Agreement, the Arbitration Agreement or ADR Services’ Rules, the party against whom an arbitration has been filed has the right to seek a judicial declaration in court regarding whether the arbitration should be dismissed for failure to comply with the informal dispute resolution process set forth in this subsection. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. Arbitration Rules. The Federal Arbitration Act, including its procedural provisions, governs the interpretation and enforcement of this dispute-resolution provision, and not state law. If, after completing the informal dispute resolution process described above, you or Snap wishes to initiate arbitration, the arbitration will be conducted by ADR Services, Inc. (“ADR Services”) (","nodeType":"text"},{"data":{"uri":"https://www.adrservices.com/"},"content":[{"data":{},"marks":[],"value":"https://www.adrservices.com/","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"). If ADR Services is not available to arbitrate, the arbitration will be conducted by National Arbitration and Mediation (“NAM) (","nodeType":"text"},{"data":{"uri":"https://www.namadr.com/"},"content":[{"data":{},"marks":[],"value":"https://www.namadr.com/","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"). The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with these Terms. The arbitration will be conducted by a single neutral arbitrator. Any claims or disputes where the total amount sought is less than $10,000 USD may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount sought is $10,000 USD or more, the right to a hearing will be determined by the arbitral forum’s rules. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. Additional Rules for Non-appearance Arbitration. If non-appearance arbitration is elected, the arbitration will be conducted by telephone, online, written submissions, or any combination of the three; the specific manner will be chosen by the party initiating the arbitration. The arbitration will not involve any personal appearance by the parties or witnesses unless the parties mutually agree otherwise.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. Fees. If Snap is the party initiating an arbitration against you, Snap will pay all costs associated with the arbitration, including the entire filing fee. If you are the party initiating an arbitration against Snap, you will be responsible for the nonrefundable Initial Filing Fee. If, however, the amount of the Initial Filing Fee is more than you would have to pay to file a Complaint in the United States District Court for the Central District of California (or, for cases where that court would lack original jurisdiction, the California Superior Court, County of Los Angeles), Snap will pay the difference between the Initial Filing Fee and the amount you would have to pay to file a Complaint in Court. Snap will pay both parties’ Administrative Fee. Otherwise, ADR Services sets forth fees for its services, which are available at ","nodeType":"text"},{"data":{"uri":"https://www.adrservices.com/rate-fee-schedule/"},"content":[{"data":{},"marks":[],"value":"https://www.adrservices.com/rate-fee-schedule/","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"f. Authority of the Arbitrator. The arbitrator will decide the jurisdiction of the arbitrator and the rights and liabilities, if any, of you and Snap. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under law, the arbitral forum’s rules, and the Terms. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Snap.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"g. Settlement Offers and Offers of Judgement. At least ten (10) calendar days before the date set for the arbitration hearing, you or Snap may serve a written offer of judgment on the other party to allow judgment on specified terms. If the offer is accepted, the offer with proof of acceptance shall be submitted to the arbitration provider, who shall enter judgment accordingly. If the offer is not accepted prior to the arbitration hearing or within thirty (30) calendar days after it is made, whichever is first, it shall be deemed withdrawn and cannot be given as evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover their post-offer costs and shall pay the offering party’s costs (including all fees paid to the arbitral forum) from the time of the offer.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"h. Waiver of Jury Trial. YOU AND SNAP WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Snap are instead electing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Snap over whether to vacate or enforce an arbitration award, YOU AND SNAP WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"i. Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. This subsection does not prevent you or Snap from participating in a class-wide settlement of claims. Notwithstanding any other provision of this Agreement, the Arbitration Agreement or ADR Services’ Rules, disputes regarding the interpretation, applicability, or enforceability of this waiver may be resolved only by a court and not by an arbitrator. IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION. IN SUCH CIRCUMSTANCES, ANY PUTATIVE CLASS, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED OR REPRESENTATIVE ACTION THAT IS PERMITTED TO PROCEED MUST BE BROUGHT IN A COURT OF PROPER JURISDICTION AND NOT IN ARBITRATION. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"j. Right to Waive. Any rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver will not waive or affect any other portion of this Arbitration Agreement.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"k. ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Opt-out. You may opt out of this Arbitration Agreement. If you do so, neither you nor Snap can force the other to arbitrate. To opt out, you must notify Snap in writing no later than 30 days after first becoming subject to this Arbitration Agreement; otherwise you shall be bound to arbitrate disputes on a non-class basis in accordance with these Terms. If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions. 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The Snap entity that will provide the Paid Features to you corresponds to where you live as follows:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"If you live in the United States, the Paid Features are provided by Snap Inc.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"If you live in the Asia-Pacific region, which for the purposes of these Paid Features Terms includes Afghanistan, India, Kyrgyzstan, Kazakhstan, Pakistan, Tajikistan, Turkmenistan and Uzbekistan, but does not include Armenia, Azerbaijan, Georgia, Russian Federation and Turkey, then, the Paid Features are provided by Snap Group Limited Singapore Branch.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"If you live in any country outside of the United States or the Asia-Pacific region, the Paid Features are provided by Snap Group Limited.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Your billing statement may reflect that your purchase of, and payment for, a Paid Feature is processed and received by an affiliate of the Snap entity set out above. However, the Services (including the Paid Features) are still provided and fulfilled by the Snap entity corresponding to where you live. You should address any related questions or issues relating to the Services, the Paid Features or these Snap Paid Features Terms to that Snap entity identified above instead. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. These Snap Paid Features Terms incorporate by reference the ","nodeType":"text"},{"data":{"uri":"https://snap.com/terms"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Snap Terms of Service","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", ","nodeType":"text"},{"data":{"uri":"https://values.snap.com/privacy/transparency/community-guidelines"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Community Guidelines","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" and any other applicable terms, guidelines and policies. To the extent these Snap Paid Features Terms conflict with any of the other terms, these Snap Paid Features Terms will govern. Paid Features are part of Snap's “Services” as defined in the ","nodeType":"text"},{"data":{"uri":"https://snap.com/terms"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Snap Terms of Service","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. You must confirm that you are at least 18 years old (or the age of legal majority in your jurisdiction, if different) or have the express permission of your parent or legal guardian to purchase a Paid Feature. A valid debit/credit card is required to make a purchase. Some Paid Features may be acquired with Tokens at our discretion. Paid Features have no monetary value and do not constitute property of any type. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. Additional terms specific to the country in which you live may apply, including the terms in Section 15. Nothing in these Snap Paid Features Terms will affect your legal rights and remedies provided to you under mandatory consumer law of the country in which you are located.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: You need to be 18+ (or the legal age of majority in your jurisdiction), or have your parent/legal guardian permit your purchase to buy Paid Features. Additional terms may apply depending on where you live.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:58PvV2KNAsW9quCLtc1KJB":{"__typename":"Sys","id":"58PvV2KNAsW9quCLtc1KJB"},"Content:58PvV2KNAsW9quCLtc1KJB":{"__typename":"Content","sys":{"__ref":"Sys:58PvV2KNAsW9quCLtc1KJB"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"2. Your purchase and payment","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. To purchase a Paid Feature, you must be a registered user and logged in to Snapchat and you must accept these Snap Paid Features Terms. You accept responsibility for all purchases of Paid Features and use of any Paid Features that occurs under your Snapchat account, including payment for any unauthorized amounts billed to your payment method by a third party. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. We may make Paid Features available for purchase directly from us or via an app-store provider or another third-party purchasing platform (“Purchase Provider”). The price of the Paid Feature will be displayed to you at the point of sale and you will always see the final purchase price before you click to submit your order. If you use a Purchase Provider to purchase Paid Features, you will be redirected to the Purchase Provider’s payment service to enter your payment details and complete your purchase. If you have any issues with completing your order or making your payment through a Purchase Provider, please contact your Purchase Provider directly.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. When you submit your order to purchase a Paid Feature, we or the relevant Purchase Provider will provide an electronic notification confirming the transaction, at which point, these Paid Feature Terms will come into force between you and Snap. Paid Features will not be made available to you until payment has been received in full, and failure to pay for the full purchase price will result in cancellation, termination or suspension of your access to a Paid Feature. Snap reserves the right to refuse or cancel orders at any time and for any reason. You agree that, if we cancel your purchase, your sole and exclusive remedy is either that we or the relevant Purchase Provider: (i) will issue a credit to the payment method used for that Paid Feature purchase; or (ii) won't charge you for the purchase. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. By submitting an order, you authorize Snap or the relevant Purchase Provider to: (i) use information you submit to charge your card or other payment method for the price of the Paid Feature you purchased, in addition to any taxes, fees and charges as described in these Snap Paid Features Terms; and (ii) where you have purchased or activated a Paid Subscription, store and continue billing your chosen payment method without the need for you to re-enter your payment details each time, to avoid interruption of the Paid Subscription. If you use a Purchase Provider to complete you purchase, Snap may receive information about the transaction such as when it was made, when a Paid Subscription is set to expire or auto-renew, which Purchase Provider you used to purchase the Paid Feature, and other relevant information. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. If your purchase of a Paid Feature is subject to taxes, you agree to pay the cost of the Paid Feature, plus applicable taxes (including national, state or local sales, use, value added or similar taxes or fees payable in connection with your Paid Feature purchase), fees and charges at the rates in effect when the fees and charges were incurred, free of any withholding or deduction for taxes. Depending on how you purchase the Paid Feature, your Purchase Provider may remit those taxes to the appropriate taxing authority. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"f. Your payment card issuer agreement governs your use of your designated card and you must refer to your agreement with that party, and not these Snap Paid Features Terms, to determine the rights and liabilities as between you and them. If you purchase a Paid Feature through a Purchase Provider then their terms and policies also govern your purchase of that Paid Feature. Where the Purchase Provider’s terms are inconsistent with any of the terms set out in these Snap Paid Features Terms, the Purchase Provider’s terms will control solely with respect to any payment-related terms.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: To purchase a Paid Feature, you need a Snapchat account. You are solely responsible for your account and any activity through it. If you pay for your subscription using a third-party platform (such as an app store), their terms will apply to your payments in addition to these Paid Features Terms, and you may need to contact them in the event of any payment issues.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:50QL43SQbUC7YL9ljXnYcu":{"__typename":"Sys","id":"50QL43SQbUC7YL9ljXnYcu"},"Content:50QL43SQbUC7YL9ljXnYcu":{"__typename":"Content","sys":{"__ref":"Sys:50QL43SQbUC7YL9ljXnYcu"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"3. Snapchat+ and other Paid Subscriptions","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. This section applies to your purchase and use of any Paid Feature which is delivered to you as a subscription service (“Paid Subscription”). Paid Subscriptions may provide access to certain features, functionality or other benefits to further enhance your experience on our Services (for example, Snapchat+). ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Unless stated otherwise, Paid Subscriptions may be available on a monthly or an annual basis as set out on the order page. Monthly subscriptions start on the date of purchase and continue on a rolling monthly basis until cancelled in accordance with these Snap Paid Features Terms. Annual subscriptions start on the date of purchase and continue for an initial fixed period of one year, renewing for additional periods of one year unless cancelled in accordance with these Snap Paid Features Terms. Payments for each monthly or annual subscription period are payable at the start of the subscription period.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. Unless cancelled or terminated in accordance with these Snap Paid Features Terms, you agree that your Paid Subscriptions will automatically renew for subsequent periods of the same length as the initial period of the subscription plan you selected at the point of purchase. You expressly authorize us or your Payment Provider to charge your selected initial payment method (e.g., credit card) automatically at the start of each renewal billing period at the then-current rates until your Paid Subscription is cancelled or terminated in accordance with these Snap Paid Features Terms. The price at renewal will be the then-current price of the subscription, which will be notified to you prior to renewal.","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":" ","nodeType":"text"},{"data":{},"marks":[],"value":"If your original payment method is declined when a renewal payment is requested, your Paid Subscription will be cancelled at the end of the then-current billing period. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"To avoid your Paid Subscription automatically renewing and incurring future subscription charges, you must cancel your Paid Subscription at any time before the date on which your subscription renews through your subscription settings in Snapchat or through the cancellation process offered by the Purchase Provider you used to purchase the Paid Subscription. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. If you cancel your Paid Subscription, you will still have access to all of its features through the end of your then-current billing period. Once your current billing period has expired, we will remove your access to and use of any features made available to you as part of your Paid Subscription (including any content or information made available to you in connection with any such features). If you are located in the European Union, Norway or the United Kingdom and you cancel a Paid Subscription during the 14 day cooling-off period where permitted under Section 15, your Paid Subscription will end immediately and you will no longer have access to any of its features and benefits. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"f. If we change the purchase price for a Paid Subscription, we will provide you with reasonable advance notice. Any price change to a Paid Subscription will take effect from the start of the next subscription billing period after the date on which we notified you. If you do not agree with any such price change, you should cancel your Paid Subscription prior to the price change. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"g. The current list of Snapchat+ features and benefits are set out on our ","nodeType":"text"},{"data":{"uri":"https://help.snapchat.com/hc/articles/7121577610900"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Snapchat+ support page,","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" although these are subject to change in accordance with Section 11 of these Terms. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"h. If you receive access to a Paid Subscription as a member of a family plan purchased by another account holder, your access to the Paid Subscription will be cancelled if the primary account holder cancels the family plan subscription or their account is otherwise terminated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: Paid Subscriptions provide access to features, functionality and benefits which may change over time. Payments auto-renew, unless you decide to cancel. By purchasing a Paid Subscription, you are authorizing automatically recurring payments using the payment method you originally used for initial purchase of your subscription. 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Tokens","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. This section applies if you acquire and use Snap Tokens on Snapchat (“Tokens”) through the Snap Token Shop. Tokens can only be purchased or received from Snap and redeemed on Snapchat for digital goods. Tokens have no monetary value (i.e. Tokens are not cash or a cash equivalent), do not constitute currency or property of any type, and cannot be redeemed or exchanged for money. No matter how the Tokens are acquired (e.g. as part of a Promotional Offer, as defined below), they are subject to these Snap Paid Features Terms.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Tokens are non-transferable under any circumstances. You cannot buy, sell, barter, trade or transfer Tokens to any third party, including other Snapchat users (including for money or any other consideration or items of value whether inside or outside of Snapchat), and any such attempted transactions will be null and void and a violation of these Snap Paid Features Terms. You have no property, proprietary, intellectual property, ownership, or monetary interest in Tokens.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. You can use the Tokens as soon as you purchase or acquire them, or you can accumulate Tokens in your Snap Tokens Wallet for use at a later date. Your payment will be processed before the Tokens will be added to your Snap Tokens Wallet and are available to be used. If we terminate, suspend or cancel your access to your Snapchat account or Tokens in accordance with these Snap Paid Features Terms, we may also revoke any Tokens in your Snap Tokens Wallet without refund or liability to you. Except as required by applicable law, any unused Tokens will be forfeited to Snap upon termination of your Snapchat account.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. Tokens that have been used or redeemed cannot be returned to you, even if that use was not authorized by you. Unless otherwise required by applicable law, digital goods sent in appreciation comments to Snap Stars and all other digital goods are not returnable for any reason after being acquired, consumed or sent. If you have any problems with Tokens you purchased or any digital goods that you received in exchange for Tokens, please contact us as set out in Section 14 below.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. Snap may decide, in its sole discretion, to offer free or promotional Tokens on the occurrence of certain events, by asking you to take certain actions, or when you reach certain milestones. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"f. You can only use and redeem Tokens for digital goods on Snapchat. Digital goods constitute a limited right (known as a “license”) to features solely in Snapchat. Your use of any digital goods and any other features enabled by Tokens (including digital gifts to show appreciation to Snap Stars) must always comply with the ","nodeType":"text"},{"data":{"uri":"https://values.snap.com/privacy/transparency/community-guidelines"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Community Guidelines","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". Tokens (and any digital goods redeemed with Tokens) cannot be exchanged for cash or used to purchase or acquire “real world” goods or services and have no value in any venue or application other than Snapchat.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"g. We, and third parties who accept Tokens on Snapchat, may increase or decrease the number of Tokens required for digital goods, withdraw digital goods, and restrict any digital goods at any time, even though such changes may affect the utility of Tokens, or the ability to obtain or retain certain digital goods. You should not rely upon the continued availability of any digital goods. We, and third parties who accept Tokens on Snapchat, reserve the right to change or update the inventory of digital goods at any time without notice, including by removing any digital goods you may have already acquired, without liability to you. Snap reserves all rights, title, and interest in the digital goods and all associated copyrights, trademarks, and other intellectual property rights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: Your purchase and use of Tokens is subject to additional terms, so please read this section carefully to see what your rights and obligations are.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:2uXvBloXF6GPBkMuhUpHRd":{"__typename":"Sys","id":"2uXvBloXF6GPBkMuhUpHRd"},"Content:2uXvBloXF6GPBkMuhUpHRd":{"__typename":"Content","sys":{"__ref":"Sys:2uXvBloXF6GPBkMuhUpHRd"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"5. Snapstreak Restore and other digital services that are performed immediately","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. Snapstreak Restore is a digital service that can be purchased in order to restore a Snapstreak that has expired. Delivery and performance of each Snapstreak Restore is completed immediately following purchase and payment processing and therefore cannot be cancelled. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Any other digital services made available by Snap from time to time that are fully performed immediately following purchase and payment processing also cannot be cancelled.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:71PpBfvMc8PC9MQ9RLveCh":{"__typename":"Sys","id":"71PpBfvMc8PC9MQ9RLveCh"},"Content:71PpBfvMc8PC9MQ9RLveCh":{"__typename":"Content","sys":{"__ref":"Sys:71PpBfvMc8PC9MQ9RLveCh"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"6","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":". Digital content","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"We may make digital content available for purchase through the Services. We will start providing the digital content immediately following completion of your purchase and therefore these purchases cannot be cancelled.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:w8q6HndMsFiFYchWMBYvG":{"__typename":"Sys","id":"w8q6HndMsFiFYchWMBYvG"},"Content:w8q6HndMsFiFYchWMBYvG":{"__typename":"Content","sys":{"__ref":"Sys:w8q6HndMsFiFYchWMBYvG"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"7. Promotions","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. We or our partners may occasionally offer access to Paid Features to you on a promotional basis (for example, without charge or at a discounted rate for a limited period of time) subject to you meeting certain eligibility requirements as determined by Snap or our partners (“Promotional Offer”). We may also make Promotional Offers available to you on the occurrence of certain events or by asking you to take certain actions. 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