Help Center | Jostens

<!DOCTYPE html> <html lang="en"> <head prefix="og: http://ogp.me/ns#">   <title>Help Center | Jostens</title> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no" /> <meta charset="UTF-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content="Get direct help from Jostens with online shopping, product information, order questions, warranties, FAQs and more." /> <meta name="keywords" content="" /> <meta name="author" content="" /> <meta name="google-site-verification" content="xEMmllKAfz99zcmNDLl9esQSW3GcqBNIg_tGHAhxTGc"/> <meta name="facebook-domain-verification" content="adcxwqu75wlxjfjb51ppiipcyfnq47" /> <style type="text/css"> html, body { visibility: hidden; opacity:0; /*visibility: visible;*/ } :root { --customer-primary-color: #000000; --customer-secondary-color: #FFFFFF; --customer-border-color: transparent; --customer-text-color: #FFFFFF; --customer-accent-color: #070707; --customer-overlay: rgba(0, 0, 0, 0.9); } </style> <script> //console.log = function() {} var DEBUG = false; if(!DEBUG){ if(!window.console) window.console = {}; var methods = ["log", "debug", "warn", "info"]; for(var i=0;i<methods.length;i++){ console[methods[i]] = function(){}; } } </script> <link rel="preconnect" href="https://cdn.cookielaw.org">  <script type="text/javascript" src="https://cdn.cookielaw.org/consent/77c66f5e-d1f5-4373-86b1-99e3b026c915/OtAutoBlock.js" ></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="77c66f5e-d1f5-4373-86b1-99e3b026c915" ></script> <script type="text/javascript"> function OptanonWrapper() { } </script>  <link rel="preconnect" href="https://cdn.jostens.com/"> <script data-ot-ignore="data-ot-ignore" src="https://cdn.jostens.com/application/themes/jostens/js/jquery-3.5.1.min.js?v=1.7.4" ></script> <link rel="canonical" href="//www.jostens.com/help/" /> <link rel="shortcut icon" href="https://cdn.jostens.com/application/themes/jostens/images/favicon.ico" type="image/x-icon" /> <link href="https://cdn.jostens.com/application/themes/jostens/scss/global/global.dotsass?v=1.7.4" rel="stylesheet" type="text/css" media="print" onload="this.media='all'; this.onload=null;" /> <link href="https://cdn.jostens.com/application/themes/jostens/scss/cms/cms.dotsass?v=1.7.4" rel="stylesheet" type="text/css" media="print" onload="this.media='all'; this.onload=null;" /> <link rel="dns-prefetch" href="https://www.googletagmanager.com/" >  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-587PPJ');</script>   <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-587PPJ" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script> var jostensConfig = { 'affiliationSearchURL': 'https://www.jostens.com/apps/store/api/v1.2/search-affiliates/word/', 'affiliationServiceURL': '/apps/profile/setCustomer.mvc', 'ecomDomain': '/', 'profileServiceUrl': 'https://www.jostens.com/apps/profile/me.mvc', 'storeSearchURL': '/apps/jcom/siteSearchAjax.mvc', 'schoolDataURL': 'https://services-cache.jostens.com/api/cacheService/schoolstore', 'cdnUrl': 'https://cdn.jostens.com/', 'catalogData': null, 'mainCdnUrl': 'https://cdn.jostens.com/', 'defaultAffiliationStatus': { isAffiliated: false, customerNumber: null, affiliateId: null, oracleId: null, junsId: null, shopId: null, affiliateName: 'My School', affiliateCity: null, affiliateState: null, affiliateCountry: 'US', affiliateLocation: '', affiliateClassCode: null, affiliateEntityType: 'Group', affiliateType: null, schoolName: 'My School', schoolLogo: '/application/themes/jostens/images/spacer.gif', }, }; try { var excludeList = {"COLLEGE_DIPFRAME_CUSTOMER_CATALOG":"ALL","SHOP_COL_GREG_C_REGALIA_ACADEMIC":"ALL","col_greg":"ALL","col_ring":"ALL","col_grad":"ALL","col_greg_pkg":"3157077, 3157078, 3157376","keys":["COLLEGE_DIPFRAME_CUSTOMER_CATALOG","SHOP_COL_GREG_C_REGALIA_ACADEMIC","col_greg","col_ring","col_grad","col_greg_pkg","keys","map"],"map":{"COLLEGE_DIPFRAME_CUSTOMER_CATALOG":"ALL","SHOP_COL_GREG_C_REGALIA_ACADEMIC":"ALL","col_greg":"ALL","col_ring":"ALL","col_grad":"ALL","col_greg_pkg":"3157077, 3157078, 3157376"}}; } catch (error) { console.log(error) } </script></head> <body class="help-one-column"> <a href="#content" id="skip-link">Skip to main content</a> <header id="hd-jcom" class="fixed-top"> <div id="utility-bar" class="header-utility-bar"> <ul> <li><a href="/apps/profile/signinMyOrders.mvc?from=MY_ORDERS" target="_self">Order Status</a></li> <li><a href="/resources/working-with-jostens/index" target="_self">Working With Jostens</a></li> <li><a href="/help/" target="_self">Help</a></li> <li><a href="/about/careers" target="_self">Careers</a></li>  <li class="logged-in"> <a href="#user-dropdown" class="primary-dropdown-toggle collapsed" data-toggle="collapse" role="button" aria-expanded="false" aria-label="Toggle User Dropdown" aria-controls="user-dropdown-desktop user-dropdown-mobile"> Hello, <span id="profile-username"></span> </a> </li>  <li class="not-logged-in"> <a href="/apps/profile/signin.mvc" class="collapsed" aria-expanded="false" aria-label="Toggle Sign In Dropdown" aria-controls="sign-in-dropdown" rel="nofollow"> Sign In </a> </li> </ul> </div> <div id="navigation" class="navbar navbar-expand-lg navbar-toggleable-md"> <a href="/" class="header-logo navbar-brand d-inline-block d-lg-none" tabindex="0"> <div class="focus-state-container" tabindex="-1"> <img src="https://cdn.jostens.com/application/themes/jostens/images/jostens-logo.svg" alt="Jostens" height="40" width="71" loading="lazy"/> </div> </a> <ul id="nav-icons"> <li> <a href="#" aria-label="search" role="button" class="nav-icon" tabindex="0" data-toggle="modal" data-target="#search-modal" aria-label="Search for items"> <div aria-label="jostens.com" class="focus-state-container" tabindex="-1" role="button"> <i class="fas fa-search" aria-hidden="true" title="Search"></i> </div> </a> </li> <li class="d-list-item d-lg-none"> <a href="/apps/profile/signin.mvc" class="nav-icon" rel="nofollow"> <div aria-label="jostens.com" class="focus-state-container" tabindex="-1" role="button"> <i class="fas fa-user" aria-hidden="true" title="Signin"></i> </div> </a> </li> <li> <a href="/apps/checkout/startCheckout.mvc" class="nav-icon" aria-label="View items in your shopping cart"> <div class="focus-state-container" tabindex="-1"> <i class="fas fa-shopping-bag" aria-hidden="true" title="Shopping Cart"></i> <span id="cart-count" class="cart-item-number d-none"></span> </div> </a> </li> <li class="d-list-item d-lg-none"> <button id="main-nav-toggle" class="navbar-toggler nav-icon collapsed" type="button" data-toggle="collapse" data-target="#main-nav" aria-label="Toggle navigation" tabindex="0"> <div class="focus-state-container" tabindex="-1"> <span class="fas fa-fw fa-bars"></span> <span class="fas fa-fw fa-times"></span> </div> </button> </li> </ul> <div id="main-nav" class="navbar-collapse collapse" aria-expanded="false"> <ul class="navbar-nav" role="navigation"> <li id="my-school-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".my-school-level-2-nav" role="button" aria-expanded="false"aria-controls="my-school-level-2-nav-desktop my-school-level-2-nav-mobile" tabindex="0" aria-haspopup="true"> <div class="focus-state-container" tabindex="-1" role="button">My School Store</div> </span> <div id="my-school-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse my-school-level-2-nav" aria-haspopup="true"> <div class="inner"> <div> <img id="logo-img-mobile" src="https://cdn.jostens.com/application/themes/jostens/images/spacer.gif" alt="My School Logo" onerror="$(this).parent().addClass('no-logo');$(this).remove();" loading="lazy"> </div> <div> <div id="affiliate-name-mobile"></div> <div id="affiliate-location-mobile"></div> <div><a href="/apps/jcom/router.mvc" class="btn btn-sm btn-primary btn-primary--ghost">School Store<span class="fas fa-arrow-right icon-right"></span></a></div> <div><a href="#" class="affiliate-school" id="affiliate-change-mobile">Change Group</a></div> </div> </div> <div class="card" id="my-school-nav-mobile"></div> </div> </li> <li id="find-school-dropdown" class="nav-item"> <a class="nav-link affiliate-school" tabindex="0"> <div class="focus-state-container" tabindex="-1">Find My School/Group Store</div> </a> <div class="inner"> <h6>Find My School/Group Store</h6> <p><small>Order your class yearbook, shop for your custom class ring, shop for your graduation needs, and show your pride with custom school apparel and gifts.</small></p> <div><a href="#" class="btn btn-sm btn-primary btn-primary--ghost affiliate-school">Find Your School/Group <span class="fas fa-arrow-right icon-right"></span></a></div> </div> </li>  <li id="yearbook-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".yearbook-level-2-nav" role="button" aria-expanded="false" aria-controls="yearbook-level-2-nav-desktop yearbook-level-2-nav-mobile" tabindex="0"> <div class="focus-state-container" tabindex="-1">yearbook</div> </span> <div id="yearbook-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse yearbook-level-2-nav"> <div class="card"> <a id="yearbook-Students-Families-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#yearbook-Students-Families-menu" aria-expanded="false" aria-controls="yearbook-Students-Families-menu">Students & Families</a> <div id="yearbook-Students-Families-menu" class="collapse" aria-labelledby="yearbook-Students-Families-heading" data-parent="#yearbook-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/apps/jcom/router.mvc?code=YRBK" class="mobile-tertiary-item card-header">Buy Your Yearbook</a> <a href="/yearbooks/students-and-parents/about-yearbooks" class="mobile-tertiary-item card-header">About Yearbooks</a> <a href="/yearbooks/students-and-parents/yearbook-ads" class="mobile-tertiary-item card-header">Recognition Ads</a> <a href="/yearbooks/students-and-parents/yearbook-plus" class="mobile-tertiary-item card-header">Yearbook+</a> <a href="/yearbooks/advisers-and-staff/yearbook-blog/" class="mobile-tertiary-item card-header">Yearbook Blog</a> <a href="https://www.jostens.com/yearbooks/students-and-parents/photoshare" class="mobile-tertiary-item card-header">Photo Share</a> </div> </div> </div> </div> <div class="card"> <a id="yearbook-Advisers-Staff-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#yearbook-Advisers-Staff-menu" aria-expanded="false" aria-controls="yearbook-Advisers-Staff-menu">Advisers & Staff</a> <div id="yearbook-Advisers-Staff-menu" class="collapse" aria-labelledby="yearbook-Advisers-Staff-heading" data-parent="#yearbook-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/yearbooks/advisers-and-staff/technology-and-experience/" class="mobile-tertiary-item card-header">Technology & Experience</a> <a href="/yearbooks/advisers-and-staff/classroom-tools/" class="mobile-tertiary-item card-header">Classroom Resources </a> <a href="/yearbooks/advisers-and-staff/events-workshops/" class="mobile-tertiary-item card-header">Events & Workshops </a> <a href="/yearbooks/advisers-and-staff/contests-and-awards/" class="mobile-tertiary-item card-header">Contests & Awards </a> <a href="/yearbooks/advisers-and-staff/technology-and-experience/yearbook-plus" class="mobile-tertiary-item card-header">Yearbook+ </a> <a href="/yearbooks/advisers-and-staff/yearbook-blog/" class="mobile-tertiary-item card-header">Advisers & Staff Blog </a> <a href="/resources/working-with-jostens" class="mobile-tertiary-item card-header">Working with Jostens </a> </div> </div> </div> </div> </div> </li>  <li id="Graduation-menu-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".Graduation-menu-level-2-nav" role="button" aria-expanded="false" aria-controls="Graduation-menu-level-2-nav-desktop Graduation-menu-level-2-nav-mobile" tabindex="0"> <div class="focus-state-container" tabindex="-1">Graduation</div> </span> <div id="Graduation-menu-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse Graduation-menu-level-2-nav"> <div class="card"> <a id="Graduation-menu-High-School-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Graduation-menu-High-School-menu" aria-expanded="false" aria-controls="Graduation-menu-High-School-menu">High School</a> <div id="Graduation-menu-High-School-menu" class="collapse" aria-labelledby="Graduation-menu-High-School-heading" data-parent="#Graduation-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/graduation/high-school/graduation-packages" class="mobile-tertiary-item card-header">Grad Packages</a> <a href="/graduation/high-school/high-school-products-graduation" class="mobile-tertiary-item card-header">Grad Products </a> <a href="/graduation/high-school/announcements" class="mobile-tertiary-item card-header">Announcements </a> <a href="/graduation/high-school/caps-and-gowns" class="mobile-tertiary-item card-header">Caps & Gowns </a> <a href="/graduation/high-school/photo-cards" class="mobile-tertiary-item card-header">Photo Cards</a> <a href="/graduation/high-school/senior-apparel" class="mobile-tertiary-item card-header">Senior Apparel</a> <a href="/apparel/high-school-senior-apparel/accessories" class="mobile-tertiary-item card-header">Senior Accessories</a> </div> </div> </div> </div> <div class="card"> <a id="Graduation-menu-College-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Graduation-menu-College-menu" aria-expanded="false" aria-controls="Graduation-menu-College-menu">College</a> <div id="Graduation-menu-College-menu" class="collapse" aria-labelledby="Graduation-menu-College-heading" data-parent="#Graduation-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/graduation/college/" class="mobile-tertiary-item card-header">Grad Products </a> <a href="/graduation/college/caps-and-gowns" class="mobile-tertiary-item card-header">Caps & Gowns</a> <a href="/graduation/college/stoles" class="mobile-tertiary-item card-header">Stoles</a> <a href="/graduation/college/diploma-frames" class="mobile-tertiary-item card-header">Diploma Frames</a> <a href="/graduation/college/announcements" class="mobile-tertiary-item card-header">Announcements</a> <a href="/resources/working-with-jostens/colleges/college-faculty-cap-gowns" class="mobile-tertiary-item card-header">Fine Quality Regalia</a> <a href="/graduation/college/uplomas" class="mobile-tertiary-item card-header">Uploma</a> </div> </div> </div> </div> <div class="card"> <a id="Graduation-menu-Other-Grads-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Graduation-menu-Other-Grads-menu" aria-expanded="false" aria-controls="Graduation-menu-Other-Grads-menu">Other Grads</a> <div id="Graduation-menu-Other-Grads-menu" class="collapse" aria-labelledby="Graduation-menu-Other-Grads-heading" data-parent="#Graduation-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/graduation/other-schools/pre-k-to-elementary-school" class="mobile-tertiary-item card-header">Pre-K to Elementary </a> <a href="https://jostenskinderkraft.com/" class="mobile-tertiary-item card-header">Kinderkraft </a> </div> </div> </div> </div> <div class="card"> <a id="Graduation-menu-Resources-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Graduation-menu-Resources-menu" aria-expanded="false" aria-controls="Graduation-menu-Resources-menu">Resources</a> <div id="Graduation-menu-Resources-menu" class="collapse" aria-labelledby="Graduation-menu-Resources-heading" data-parent="#Graduation-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/resources/students-and-parents/grad-club/" class="mobile-tertiary-item card-header">Grad Club</a> <a href="https://www.jostens.com/resources/working-with-jostens/" class="mobile-tertiary-item card-header">Working With Jostens</a> </div> </div> </div> </div> </div> </li>  <li id="Class-Rings-Jewelry-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".Class-Rings-Jewelry-level-2-nav" role="button" aria-expanded="false" aria-controls="Class-Rings-Jewelry-level-2-nav-desktop Class-Rings-Jewelry-level-2-nav-mobile" tabindex="0"> <div class="focus-state-container" tabindex="-1">Class Rings & Jewelry</div> </span> <div id="Class-Rings-Jewelry-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse Class-Rings-Jewelry-level-2-nav"> <div class="card"> <a id="Class-Rings-Jewelry-High-School-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Class-Rings-Jewelry-High-School-menu" aria-expanded="false" aria-controls="Class-Rings-Jewelry-High-School-menu">High School</a> <div id="Class-Rings-Jewelry-High-School-menu" class="collapse" aria-labelledby="Class-Rings-Jewelry-High-School-heading" data-parent="#Class-Rings-Jewelry-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/jewelry/class-jewelry/high-school/index" class="mobile-tertiary-item card-header">Class Rings & Jewelry</a> </div> </div> </div> </div> <div class="card"> <a id="Class-Rings-Jewelry-College-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Class-Rings-Jewelry-College-menu" aria-expanded="false" aria-controls="Class-Rings-Jewelry-College-menu">College</a> <div id="Class-Rings-Jewelry-College-menu" class="collapse" aria-labelledby="Class-Rings-Jewelry-College-heading" data-parent="#Class-Rings-Jewelry-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/jewelry/class-jewelry/college/index" class="mobile-tertiary-item card-header">Rings & Jewelry</a> </div> </div> </div> </div> <div class="card"> <a id="Class-Rings-Jewelry-Resources-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Class-Rings-Jewelry-Resources-menu" aria-expanded="false" aria-controls="Class-Rings-Jewelry-Resources-menu">Resources</a> <div id="Class-Rings-Jewelry-Resources-menu" class="collapse" aria-labelledby="Class-Rings-Jewelry-Resources-heading" data-parent="#Class-Rings-Jewelry-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/resources/students-and-parents/jewelry-guides/class-jewelry-buying-guide" class="mobile-tertiary-item card-header">Jewelry Guides</a> <a href="/resources/students-and-parents/jewelry-guides/try-by-jostens" class="mobile-tertiary-item card-header">Try By Jostens™ Experience</a> <a href="/resources/working-with-jostens/index" class="mobile-tertiary-item card-header">Working With Jostens</a> </div> </div> </div> </div> <div class="card"> <a id="Class-Rings-Jewelry-Other-Collections-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Class-Rings-Jewelry-Other-Collections-menu" aria-expanded="false" aria-controls="Class-Rings-Jewelry-Other-Collections-menu">Other Collections</a> <div id="Class-Rings-Jewelry-Other-Collections-menu" class="collapse" aria-labelledby="Class-Rings-Jewelry-Other-Collections-heading" data-parent="#Class-Rings-Jewelry-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/jewelry/professions/military/index" class="mobile-tertiary-item card-header">Military</a> <a href="/apps/shop/catalog.asp?CID=270993&PFID=2006092306002382314" class="mobile-tertiary-item card-header">Pilots</a> <a href="/jewelry/hometown-heroes" class="mobile-tertiary-item card-header">Police, Fire, EMS</a> <a href="https://www.jostens.com/apps/store/productBrowse/2534814/Jostens-Homeschool/Class-Jewelry/2002052210324858026/CATALOG_SHOP/" class="mobile-tertiary-item card-header">Homeschool</a> <a href="https://www.jostens.com/jewelry/sports/fantasy-sports/ " class="mobile-tertiary-item card-header">Fantasy Sports</a> <a href="/jewelry/activity-and-interests/greek-life" class="mobile-tertiary-item card-header">Greek Life</a> <a href="https://www.jostens.com/apps/shop/Catalog.asp?CID=282530&PFID=2012020905202384381" class="mobile-tertiary-item card-header">NWTF Rings</a> <a href="https://www.jostens.com/apps/specialty/distinguishedyw/fans/landing.mvc" class="mobile-tertiary-item card-header">Distinguished Young Women</a> <a href="https://www.jostens.com/apps/prochamp/wsop/fans/landing.mvc" class="mobile-tertiary-item card-header">World Series of Poker</a> <a href="/jewelry/sports/professional/index" class="mobile-tertiary-item card-header">Championship Rings</a> </div> </div> </div> </div> </div> </li>  <li id="Letter-Jackets-Outwear-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".Letter-Jackets-Outwear-level-2-nav" role="button" aria-expanded="false" aria-controls="Letter-Jackets-Outwear-level-2-nav-desktop Letter-Jackets-Outwear-level-2-nav-mobile" tabindex="0"> <div class="focus-state-container" tabindex="-1">Letter Jackets & Outerwear</div> </span> <div id="Letter-Jackets-Outwear-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse Letter-Jackets-Outwear-level-2-nav"> <div class="card"> <a id="Letter-Jackets-Outwear-High-School-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Letter-Jackets-Outwear-High-School-menu" aria-expanded="false" aria-controls="Letter-Jackets-Outwear-High-School-menu">High School</a> <div id="Letter-Jackets-Outwear-High-School-menu" class="collapse" aria-labelledby="Letter-Jackets-Outwear-High-School-heading" data-parent="#Letter-Jackets-Outwear-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/apparel/jackets-and-patches/letter-jackets" class="mobile-tertiary-item card-header">Letter Jackets & Outerwear</a> </div> </div> </div> </div> <div class="card"> <a id="Letter-Jackets-Outwear-Other-Collections-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Letter-Jackets-Outwear-Other-Collections-menu" aria-expanded="false" aria-controls="Letter-Jackets-Outwear-Other-Collections-menu">Other Collections</a> <div id="Letter-Jackets-Outwear-Other-Collections-menu" class="collapse" aria-labelledby="Letter-Jackets-Outwear-Other-Collections-heading" data-parent="#Letter-Jackets-Outwear-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="https://www.jostens.com/apparel/jackets-and-patches/dominican-baseball-league" class="mobile-tertiary-item card-header">Dominican Baseball League</a> </div> </div> </div> </div> <div class="card"> <a id="Letter-Jackets-Outwear-For-Schools-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Letter-Jackets-Outwear-For-Schools-menu" aria-expanded="false" aria-controls="Letter-Jackets-Outwear-For-Schools-menu">For Schools</a> <div id="Letter-Jackets-Outwear-For-Schools-menu" class="collapse" aria-labelledby="Letter-Jackets-Outwear-For-Schools-heading" data-parent="#Letter-Jackets-Outwear-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/resources/working-with-jostens/index" class="mobile-tertiary-item card-header">Working With Jostens</a> </div> </div> </div> </div> </div> </li>  <li id="The-Mascot-Shop-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".The-Mascot-Shop-level-2-nav" role="button" aria-expanded="false" aria-controls="The-Mascot-Shop-level-2-nav-desktop The-Mascot-Shop-level-2-nav-mobile" tabindex="0"> <div class="focus-state-container" tabindex="-1">The Mascot Shop</div> </span> <div id="The-Mascot-Shop-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse The-Mascot-Shop-level-2-nav"> <div class="card"> <a id="The-Mascot-Shop-For-K-12-Students-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#The-Mascot-Shop-For-K-12-Students-menu" aria-expanded="false" aria-controls="The-Mascot-Shop-For-K-12-Students-menu">For K-12 Students</a> <div id="The-Mascot-Shop-For-K-12-Students-menu" class="collapse" aria-labelledby="The-Mascot-Shop-For-K-12-Students-heading" data-parent="#The-Mascot-Shop-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="https://www.jostens.com/school-culture/the-mascot-shop-spirit-wear" class="mobile-tertiary-item card-header">The Mascot Shop Spirit Wear</a> </div> </div> </div> </div> <div class="card"> <a id="The-Mascot-Shop-For-School-Admins-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#The-Mascot-Shop-For-School-Admins-menu" aria-expanded="false" aria-controls="The-Mascot-Shop-For-School-Admins-menu">For School Admins</a> <div id="The-Mascot-Shop-For-School-Admins-menu" class="collapse" aria-labelledby="The-Mascot-Shop-For-School-Admins-heading" data-parent="#The-Mascot-Shop-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="https://www.jostens.com/school-culture/the-mascot-shop" class="mobile-tertiary-item card-header">The Mascot Shop Portal</a> </div> </div> </div> </div> </div> </li>  <li id="Sports-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".Sports-level-2-nav" role="button" aria-expanded="false" aria-controls="Sports-level-2-nav-desktop Sports-level-2-nav-mobile" tabindex="0"> <div class="focus-state-container" tabindex="-1">Sports</div> </span> <div id="Sports-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse Sports-level-2-nav"> <div class="card"> <a id="Sports-Championships-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Sports-Championships-menu" aria-expanded="false" aria-controls="Sports-Championships-menu">Championships</a> <div id="Sports-Championships-menu" class="collapse" aria-labelledby="Sports-Championships-heading" data-parent="#Sports-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/jewelry/sports/high-school/index" class="mobile-tertiary-item card-header">High School</a> <a href="/jewelry/sports/college/index" class="mobile-tertiary-item card-header">College</a> </div> </div> </div> </div> <div class="card"> <a id="Sports-Pro-Sports-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Sports-Pro-Sports-menu" aria-expanded="false" aria-controls="Sports-Pro-Sports-menu">Pro Sports</a> <div id="Sports-Pro-Sports-menu" class="collapse" aria-labelledby="Sports-Pro-Sports-heading" data-parent="#Sports-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/jewelry/sports/professional/index" class="mobile-tertiary-item card-header">Championship Experience</a> <a href="/jewelry/sports/professional/nfl-pro-football" class="mobile-tertiary-item card-header">NFL</a> <a href="/jewelry/sports/professional/mlb-pro-baseball" class="mobile-tertiary-item card-header">MLB</a> <a href="/jewelry/sports/professional/nhl-pro-hockey" class="mobile-tertiary-item card-header">NHL</a> <a href="/jewelry/sports/professional/nba-pro-basketball" class="mobile-tertiary-item card-header">NBA</a> </div> </div> </div> </div> <div class="card"> <a id="Sports-Special-Interests-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#Sports-Special-Interests-menu" aria-expanded="false" aria-controls="Sports-Special-Interests-menu">Special Interests</a> <div id="Sports-Special-Interests-menu" class="collapse" aria-labelledby="Sports-Special-Interests-heading" data-parent="#Sports-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/jewelry/sports/racing/index" class="mobile-tertiary-item card-header">Racing</a> <a href="/jewelry/sports/fantasy-sports/index" class="mobile-tertiary-item card-header">Fantasy Sports</a> <a href="/jewelry/sports/youth/index" class="mobile-tertiary-item card-header">Youth Sports</a> <a href="https://jostens.com/sports-and-activities/jackets-patches-and-awards/awards-and-trophies" class="mobile-tertiary-item card-header">Awards & Trophies</a> <a href="https://www.jostens.com/apparel/jackets-and-patches/dominican-baseball-league" class="mobile-tertiary-item card-header">Dominican Baseball League</a> </div> </div> </div> </div> </div> </li>  <li id="School-Pictures-menu-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".School-Pictures-menu-level-2-nav" role="button" aria-expanded="false" aria-controls="School-Pictures-menu-level-2-nav-desktop School-Pictures-menu-level-2-nav-mobile" tabindex="0"> <div class="focus-state-container" tabindex="-1">School Pictures</div> </span> <div id="School-Pictures-menu-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse School-Pictures-menu-level-2-nav"> <div class="card"> <a id="School-Pictures-menu-Students-Families-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#School-Pictures-menu-Students-Families-menu" aria-expanded="false" aria-controls="School-Pictures-menu-Students-Families-menu">Students & Families</a> <div id="School-Pictures-menu-Students-Families-menu" class="collapse" aria-labelledby="School-Pictures-menu-Students-Families-heading" data-parent="#School-Pictures-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="https://shop.jostenspix.com/login" class="mobile-tertiary-item card-header">View & Order Photos</a> <a href="https://shop.jostenspix.com/contact" class="mobile-tertiary-item card-header">Contact JostensPIX</a> </div> </div> </div> </div> <div class="card"> <a id="School-Pictures-menu-School-Staff-Support-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#School-Pictures-menu-School-Staff-Support-menu" aria-expanded="false" aria-controls="School-Pictures-menu-School-Staff-Support-menu">School & Staff Support</a> <div id="School-Pictures-menu-School-Staff-Support-menu" class="collapse" aria-labelledby="School-Pictures-menu-School-Staff-Support-heading" data-parent="#School-Pictures-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/photography/working-with-jostens/jostenspix-overview" class="mobile-tertiary-item card-header">JostensPIX Overview</a> <a href="/photography/working-with-jostens/contact-us" class="mobile-tertiary-item card-header">Contact JostensPIX</a> <a href="/resources/working-with-jostens/" class="mobile-tertiary-item card-header">Working with Jostens</a> </div> </div> </div> </div> </div> </li>  <li id="For-Schools-Organizations-menu-dropdown" class="nav-item dropdown"> <span class="nav-link dropdown-toggle primary-dropdown-toggle collapsed" data-toggle="collapse" data-nav=".For-Schools-Organizations-menu-level-2-nav" role="button" aria-expanded="false" aria-controls="For-Schools-Organizations-menu-level-2-nav-desktop For-Schools-Organizations-menu-level-2-nav-mobile" tabindex="0"> <div class="focus-state-container" tabindex="-1">For Schools & Organizations</div> </span> <div id="For-Schools-Organizations-menu-level-2-nav-mobile" data-parent='#main-nav' class="accordion mobile-accordion collapse For-Schools-Organizations-menu-level-2-nav"> <div class="card"> <a id="For-Schools-Organizations-menu-School-Contests-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#For-Schools-Organizations-menu-School-Contests-menu" aria-expanded="false" aria-controls="For-Schools-Organizations-menu-School-Contests-menu">School Contests</a> <div id="For-Schools-Organizations-menu-School-Contests-menu" class="collapse" aria-labelledby="For-Schools-Organizations-menu-School-Contests-heading" data-parent="#For-Schools-Organizations-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/resources/epic-school-revamp" class="mobile-tertiary-item card-header">Jostens Epic School Revamp</a> </div> </div> </div> </div> <div class="card"> <a id="For-Schools-Organizations-menu-Renaissance-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#For-Schools-Organizations-menu-Renaissance-menu" aria-expanded="false" aria-controls="For-Schools-Organizations-menu-Renaissance-menu">Renaissance</a> <div id="For-Schools-Organizations-menu-Renaissance-menu" class="collapse" aria-labelledby="For-Schools-Organizations-menu-Renaissance-heading" data-parent="#For-Schools-Organizations-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="https://jostensrenaissance.com/" class="mobile-tertiary-item card-header">Renaissance Overview</a> <a href="https://www.jostensrenaissance.com/get-started-with-renaissance/" class="mobile-tertiary-item card-header">Get Started</a> <a href="https:///www.jostensrenaissance.com/learn-about-jostens-renaissance/" class="mobile-tertiary-item card-header">Success Stories</a> <a href="https://www.jostensrenaissance.com/resources/" class="mobile-tertiary-item card-header">Resources</a> <a href="https://www.jostensrenaissance.com/recognition/" class="mobile-tertiary-item card-header">Awards & Recognition</a> <a href="https://www.jostensrenaissance.com/events/" class="mobile-tertiary-item card-header">Events</a> </div> </div> </div> </div> <div class="card"> <a id="For-Schools-Organizations-menu-School-Products-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#For-Schools-Organizations-menu-School-Products-menu" aria-expanded="false" aria-controls="For-Schools-Organizations-menu-School-Products-menu">School Products</a> <div id="For-Schools-Organizations-menu-School-Products-menu" class="collapse" aria-labelledby="For-Schools-Organizations-menu-School-Products-heading" data-parent="#For-Schools-Organizations-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/school-culture/the-mascot-shop" class="mobile-tertiary-item card-header">The Mascot Shop</a> <a href="/school-culture/school-branding/products" class="mobile-tertiary-item card-header">SchoolMark Products</a> <a href="/school-culture/school-branding/overview" class="mobile-tertiary-item card-header">School Branding Products</a> <a href="https://meridianplanners.com/" class="mobile-tertiary-item card-header">Meridian Student Planners</a> </div> </div> </div> </div> <div class="card"> <a id="For-Schools-Organizations-menu-School-Support-heading" class="card-header accordion__card-title dropdown-toggle collapsed" data-toggle="collapse" data-target="#For-Schools-Organizations-menu-School-Support-menu" aria-expanded="false" aria-controls="For-Schools-Organizations-menu-School-Support-menu">School Support</a> <div id="For-Schools-Organizations-menu-School-Support-menu" class="collapse" aria-labelledby="For-Schools-Organizations-menu-School-Support-heading" data-parent="#For-Schools-Organizations-menu-level-2-nav-mobile"> <div class="card-body"> <div class="level-3-col"> <a href="/resources/working-with-jostens/" class="mobile-tertiary-item card-header">Working with Jostens</a> <a href="/resources/working-with-jostens/high-schools/hs-yearbook" class="mobile-tertiary-item card-header">Yearbook</a> <a href="/resources/working-with-jostens/high-schools/" class="mobile-tertiary-item card-header">High School</a> <a href="/resources/working-with-jostens/colleges/college-jewelry-working-with-jostens" class="mobile-tertiary-item card-header">College</a> <a href="/resources/working-with-jostens/k-8/" class="mobile-tertiary-item card-header">K - 8</a> <a href="/resources/working-with-jostens/pro-championship-experience/" class="mobile-tertiary-item card-header">Championship Rings</a> <a href="/apparel/jackets-and-patches/letter-jackets" class="mobile-tertiary-item card-header">Letter Jackets</a> <a href="/photography/working-with-jostens/jostenspix-overview" class="mobile-tertiary-item card-header">School Pictures</a> </div> </div> </div> </div> </div> </li> <li class="nav-item mobile-only"> <a href="/apps/profile/signinMyOrders.mvc?from=MY_ORDERS" class="nav-link" tabinidex="0"> <div class="focus-state-container" tabindex="-1"> <span class="fas fa-school"></span>Order Status </div> </a> </li> <li class="nav-item mobile-only"> <a href="/resources/working-with-jostens/index" class="nav-link" tabinidex="0"> <div class="focus-state-container" tabindex="-1"> <span class="fas fa-school"></span>Working With Jostens </div> </a> </li> <li class="nav-item mobile-only"> <a href="/help/" class="nav-link" tabinidex="0"> <div class="focus-state-container" tabindex="-1"> <span class="fas fa-school"></span>Help </div> </a> </li> <li class="nav-item mobile-only"> <a href="/about/careers" class="nav-link" tabinidex="0"> <div class="focus-state-container" tabindex="-1"> <span class="fas fa-school"></span>Careers </div> </a> </li> <li class="nav-item mobile-only not-logged-in"> <a href="/apps/profile/signin.mvc" class="nav-link" tabinidex="0" rel="nofollow"> <div class="focus-state-container" tabindex="-1"> <span class="fas fa-briefcase"></span>Sign In </div> </a> </li> </ul> </div> <a href="/" class="header-logo navbar-brand d-none d-lg-inline-block" tabindex="0"> <div class="focus-state-container" tabindex="-1"> <img src="https://cdn.jostens.com/application/themes/jostens/images/jostens-logo.svg" alt="Jostens" height="40" width="71" loading="lazy"/> </div> </a> </div> <div id="dropdown-nav-container"> <div id="user-dropdown" class="collapse user-dropdown nav-box nav-box--no-promo nav-box--1-col" aria-expanded="false"> <div class="link-section"> <ul class="list-unstyled"> <li class="link-section-title">My Account</li> <li tabindex="0" class="link"><a tabindex="-1" href="/apps/profile/account/account.mvc" rel=”nofollow”>Account Details</a></li> <li tabindex="0" class="link"><a tabindex="-1" href="/apps/profile/account/account.mvc" rel=”nofollow”>Orders</a></li> <li tabindex="0" class="link"><a tabindex="-1" href="/apps/profile/signout.mvc">Logout</a></li> </ul> </div> </div> <div id="sign-in-dropdown" class="collapse nav-box nav-box--sign-in nav-box--1-col" aria-expanded="false"> <div class="link-section"> <form method="POST" name="signinForm" action="/apps/profile/signin.mvc"> <input id="signinFormReferrer" name="referrer" type="hidden" value=""> <div class="form-group"> <label for="username">Email</label> <input id="username" name="username" type="email" class="form-control"> </div> <div class="form-group"> <label for="password">Password</label> <input id="password" name="password" type="password" class="form-control" autocomplete="off"> </div> <p><a href="/apps/profile/signin.mvc?action=forgot_password" rel="nofollow">Forgot your password?</a></p> <div class="checklist-remember"> <input id="remember" name="remember" type="checkbox" value="true" checked="checked"> <input type="hidden" name="_remember" value="on"> <label for="remember">Remember me</label> </div> <button type="submit" class="btn btn-primary btn-block mb-1">Sign In</button> <a href="/apps/profile/createAccount.mvc" rel="nofollow">Register</a> </form> </div> </div> <div id="my-school-level-2-nav-desktop" class="collapse my-school-level-2-nav nav-box submenu" aria-expanded="false"> <div class="school"> <div> <img id="logo-img" src="https://cdn.jostens.com/application/themes/jostens/images/spacer.gif" alt="My School Logo" onerror="$(this).parent().addClass('no-logo');$(this).remove();" loading="lazy"> <span class="fa-stack"><i class="fal fa-circle fa-stack-2x"></i><i class="fad fa-school fa-stack-1x" id="customer-icon-desktop"></i></span> </div> <div> <a href="/apps/jcom/router.mvc" id="affiliate-name">My School <i class="fas fa-arrow-right"></i></a> <div id="affiliate-location"></div> <div><a href="#" class="affiliate-school" id="affiliate-change">Change Group</a></div> </div> </div> <div class="link-section"> <div class="link-list-container"> <ul id="my-school-nav-desktop" class="list-unstyled"></ul> </div> </div> </div>   <div id="yearbook-level-2-nav-desktop" class="yearbook-level-2-nav collapse nav-box submenu" aria-expanded="false"> <div class="link-section"> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> Students & Families </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/apps/jcom/router.mvc?code=YRBK" target="_self">Buy Your Yearbook</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/students-and-parents/about-yearbooks" target="_self">About Yearbooks</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/students-and-parents/yearbook-ads" target="_self">Recognition Ads</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/students-and-parents/yearbook-plus" target="_self">Yearbook+</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/advisers-and-staff/yearbook-blog/" target="_self">Yearbook Blog</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/yearbooks/students-and-parents/photoshare" target="_self">Photo Share</a> </li> </ul> </div> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> Advisers & Staff </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/advisers-and-staff/technology-and-experience/" target="_self">Technology & Experience</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/advisers-and-staff/classroom-tools/" target="_self">Classroom Resources </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/advisers-and-staff/events-workshops/" target="_self">Events & Workshops </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/advisers-and-staff/contests-and-awards/" target="_self">Contests & Awards </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/advisers-and-staff/technology-and-experience/yearbook-plus" target="_self">Yearbook+ </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/yearbooks/advisers-and-staff/yearbook-blog/" target="_self">Advisers & Staff Blog </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens" target="_self">Working with Jostens </a> </li> </ul> </div> </div> <div id="yearbook-promo" class="promo">     <img class="promo-img" height="100%" width="100%" src="https://cdn.jostens.com/contentAsset/image/e378e813-d5c2-4914-8380-5145f1c12325/fileAsset/filter/Crop,Scale,Jpeg/crop_w/450/crop_h/300/crop_x/0/crop_y/0/scale_w/216/scale_h/144/jpeg_q/85/jpeg_p/1/e378e813-d5c2-4914-8380-5145f1c12325.jpg" alt="Order Your Yearbook Today!" loading="lazy" /> <h6>Order Your Yearbook Today!</h6> <p>Early is good! Get Ahead-of-the-game and check "order yearbook" off your list today!"</p> <a href="/apps/jcom/router.mvc?code=YRBK" class="btn btn-sm btn-white btn-white--ghost">Order Now</a> </div> </div>   <div id="Graduation-menu-level-2-nav-desktop" class="Graduation-menu-level-2-nav collapse nav-box submenu nav-box--no-promo" aria-expanded="false"> <div class="link-section"> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> High School </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/high-school/graduation-packages" target="_self">Grad Packages</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/high-school/high-school-products-graduation" target="_self">Grad Products </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/high-school/announcements" target="_self">Announcements </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/high-school/caps-and-gowns" target="_self">Caps & Gowns </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/high-school/photo-cards" target="_self">Photo Cards</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/high-school/senior-apparel" target="_self">Senior Apparel</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/apparel/high-school-senior-apparel/accessories" target="_self">Senior Accessories</a> </li> </ul> </div> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> College </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/college/" target="_self">Grad Products </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/college/caps-and-gowns" target="_self">Caps & Gowns</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/college/stoles" target="_self">Stoles</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/college/diploma-frames" target="_self">Diploma Frames</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/college/announcements" target="_self">Announcements</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/colleges/college-faculty-cap-gowns" target="_self">Fine Quality Regalia</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/college/uplomas" target="_self">Uploma</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> Other Grads </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/graduation/other-schools/pre-k-to-elementary-school" target="_self">Pre-K to Elementary </a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://jostenskinderkraft.com/" target="_self">Kinderkraft </a> </li> </ul> </div> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> Resources </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/students-and-parents/grad-club/" target="_self">Grad Club</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/resources/working-with-jostens/" target="_self">Working With Jostens</a> </li> </ul> </div> </div>  </div>   <div id="Class-Rings-Jewelry-level-2-nav-desktop" class="Class-Rings-Jewelry-level-2-nav collapse nav-box submenu nav-box--no-promo" aria-expanded="false"> <div class="link-section"> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> High School </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/class-jewelry/high-school/index" target="_self">Class Rings & Jewelry</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> College </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/class-jewelry/college/index" target="_self">Rings & Jewelry</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> Resources </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/students-and-parents/jewelry-guides/class-jewelry-buying-guide" target="_self">Jewelry Guides</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/students-and-parents/jewelry-guides/try-by-jostens" target="_self">Try By Jostens™ Experience</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/index" target="_self">Working With Jostens</a> </li> </ul> </div> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> Other Collections </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/professions/military/index" target="_self">Military</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/apps/shop/catalog.asp?CID=270993&PFID=2006092306002382314" target="_self">Pilots</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/hometown-heroes" target="_self">Police, Fire, EMS</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/apps/store/productBrowse/2534814/Jostens-Homeschool/Class-Jewelry/2002052210324858026/CATALOG_SHOP/" target="_self">Homeschool</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/jewelry/sports/fantasy-sports/ " target="_self">Fantasy Sports</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/activity-and-interests/greek-life" target="_self">Greek Life</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/apps/shop/Catalog.asp?CID=282530&PFID=2012020905202384381" target="_self">NWTF Rings</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/apps/specialty/distinguishedyw/fans/landing.mvc" target="_self">Distinguished Young Women</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/apps/prochamp/wsop/fans/landing.mvc" target="_self">World Series of Poker</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/professional/index" target="_self">Championship Rings</a> </li> </ul> </div> </div>  </div>   <div id="Letter-Jackets-Outwear-level-2-nav-desktop" class="Letter-Jackets-Outwear-level-2-nav collapse nav-box submenu nav-box--no-promo" aria-expanded="false"> <div class="link-section"> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> High School </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/apparel/jackets-and-patches/letter-jackets" target="_self">Letter Jackets & Outerwear</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> Other Collections </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/apparel/jackets-and-patches/dominican-baseball-league" target="_self">Dominican Baseball League</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> For Schools </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/index" target="_self">Working With Jostens</a> </li> </ul> </div> </div>  </div>   <div id="The-Mascot-Shop-level-2-nav-desktop" class="The-Mascot-Shop-level-2-nav collapse nav-box submenu nav-box--no-promo" aria-expanded="false"> <div class="link-section"> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> For K-12 Students </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/school-culture/the-mascot-shop-spirit-wear" target="_self">The Mascot Shop Spirit Wear</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> For School Admins </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/school-culture/the-mascot-shop" target="_self">The Mascot Shop Portal</a> </li> </ul> </div> </div>  </div>   <div id="Sports-level-2-nav-desktop" class="Sports-level-2-nav collapse nav-box submenu" aria-expanded="false"> <div class="link-section"> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> Championships </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/high-school/index" target="_self">High School</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/college/index" target="_self">College</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> Pro Sports </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/professional/index" target="_self">Championship Experience</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/professional/nfl-pro-football" target="_self">NFL</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/professional/mlb-pro-baseball" target="_self">MLB</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/professional/nhl-pro-hockey" target="_self">NHL</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/professional/nba-pro-basketball" target="_self">NBA</a> </li> </ul> </div> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> Special Interests </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/racing/index" target="_self">Racing</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/fantasy-sports/index" target="_self">Fantasy Sports</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/jewelry/sports/youth/index" target="_self">Youth Sports</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://jostens.com/sports-and-activities/jackets-patches-and-awards/awards-and-trophies" target="_self">Awards & Trophies</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostens.com/apparel/jackets-and-patches/dominican-baseball-league" target="_self">Dominican Baseball League</a> </li> </ul> </div> </div> <div id="Sports-promo" class="promo">     <img class="promo-img" height="100%" width="100%" src="https://cdn.jostens.com/contentAsset/image/6f85207c-d7f6-4f2d-bb4c-1997c202c74e/fileAsset/filter/Crop,Scale,Jpeg/crop_w/216/crop_h/144/crop_x/0/crop_y/0/scale_w/216/scale_h/144/jpeg_q/85/jpeg_p/1/6f85207c-d7f6-4f2d-bb4c-1997c202c74e.jpg" alt="Celebrating Champions" loading="lazy" /> <h6>Celebrating Champions</h6> <p></p> <a href="/jewelry/sports/professional/" class="btn btn-sm btn-white btn-white--ghost">Explore</a> </div> </div>   <div id="School-Pictures-menu-level-2-nav-desktop" class="School-Pictures-menu-level-2-nav collapse nav-box submenu nav-box--no-promo" aria-expanded="false"> <div class="link-section"> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> Students & Families </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://shop.jostenspix.com/login" target="_blank" class="external-link">View & Order Photos</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://shop.jostenspix.com/contact" target="_self">Contact JostensPIX</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> School & Staff Support </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/photography/working-with-jostens/jostenspix-overview" target="_self">JostensPIX Overview</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/photography/working-with-jostens/contact-us" target="_self">Contact JostensPIX</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/" target="_self">Working with Jostens</a> </li> </ul> </div> </div>  </div>   <div id="For-Schools-Organizations-menu-level-2-nav-desktop" class="For-Schools-Organizations-menu-level-2-nav collapse nav-box submenu nav-box--no-promo" aria-expanded="false"> <div class="link-section"> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> School Contests </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/epic-school-revamp" target="_self">Jostens Epic School Revamp</a> </li> </ul> <ul class="list-unstyled"> <li class="link-section-title"> Renaissance </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://jostensrenaissance.com/" target="_blank" class="external-link">Renaissance Overview</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostensrenaissance.com/get-started-with-renaissance/" target="_blank" class="external-link">Get Started</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https:///www.jostensrenaissance.com/learn-about-jostens-renaissance/" target="_blank" class="external-link">Success Stories</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostensrenaissance.com/resources/" target="_blank" class="external-link">Resources</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostensrenaissance.com/recognition/" target="_blank" class="external-link">Awards & Recognition</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://www.jostensrenaissance.com/events/" target="_blank" class="external-link">Events</a> </li> </ul> </div> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> School Products </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/school-culture/the-mascot-shop" target="_self">The Mascot Shop</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/school-culture/school-branding/products" target="_self">SchoolMark Products</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/school-culture/school-branding/overview" target="_self">School Branding Products</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="https://meridianplanners.com/" target="_blank" class="external-link">Meridian Student Planners</a> </li> </ul> </div> <div class="link-list-container"> <ul class="list-unstyled"> <li class="link-section-title"> School Support </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/" target="_self">Working with Jostens</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/high-schools/hs-yearbook" target="_self">Yearbook</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/high-schools/" target="_self">High School</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/colleges/college-jewelry-working-with-jostens" target="_self">College</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/k-8/" target="_self">K - 8</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/resources/working-with-jostens/pro-championship-experience/" target="_self">Championship Rings</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/apparel/jackets-and-patches/letter-jackets" target="_self">Letter Jackets</a> </li> <li class="link" tabindex="0"> <a tabindex="-1" href="/photography/working-with-jostens/jostenspix-overview" target="_self">School Pictures</a> </li> </ul> </div> </div>  </div> </div> </header> <main id="content"> <div class="page-header"> <div class="container"> <ol class="breadcrumbs"> <li><a href="/">Home</a></li> <li><a href="/help">Help</a></li> <li><span>Help Center</span></li> </ol> <h1>Help Center</h1> </div> </div> <div class="container pt-5 pb-5"> <div class="help-search-form__widget"> <div class="container"> <form action="/help/search" method="GET" class="help-search__search-form"> <div class="form-row"> <div class="col-lg-8"> <div class="input-group"> <label for="help-search__search-input" class="sr-only">Help Search</label> <input type="search" name="query" id="help-search__search-input" class="form-control" placeholder="Search List" /> <button style="border-radius:0;" type="submit" class="help-search__submit-btn btn btn-secondary">Submit</button> </div> </div> </div> </form> </div> </div> <div class="container related-link-card-gallery__widget"> <div class="related-link-card-gallery__container">  <div class="related-link-card-gallery__header"> <h2 class="h3 related-link-card-gallery__heading">Order Help</h2> </div> <article class="related-link-card__gallery related-link-card__gallery--grid-2"> <a class="related-link-card" tabindex="0" href="/help/orders/" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Order Information & Status</h2> <p class="related-link-card__body-text">Order status and information on orders placed online, in-person, by phone, or mail.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/orders/return-change-or-cancel" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Return, Change, or Cancel</h2> <p class="related-link-card__body-text">Order changes and cancellations vary by product</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/orders/shipping-manufacturing" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Shipping & Delivery Times</h2> <p class="related-link-card__body-text">Estimated delivery and shipping times vary by product and manufacturing time.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/orders/payment-options" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Payment Options</h2> <p class="related-link-card__body-text">Jostens offers a variety of pay in full and payment plan options</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/orders/sales-tax" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Sales Tax</h2> <p class="related-link-card__body-text">Sales tax varies depending on shipping address and is calculated during secure checkout.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/orders/address-tips" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Address Tips</h2> <p class="related-link-card__body-text">Tips for providing accurate shipping and billing addresses.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/orders/how-to-shop-and-order" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">How to Shop & Order</h2> <p class="related-link-card__body-text">How to maximize your personalized shopping experience.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/products/yearbook/yearbook-ads" target="_self" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Technical Help - Yearbook Ads</h2> <p class="related-link-card__body-text">Information on additional technical questions.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> </article> <script> (function($) { $(document).ready(function() { $('article.related-link-card__gallery .related-link-card').on('mousedown', function(event) { event.preventDefault(); }) }) })(jQuery); </script> </div> </div> <div class="container related-link-card-gallery__widget"> <div class="related-link-card-gallery__container">  <div class="related-link-card-gallery__header"> <h2 class="h3 related-link-card-gallery__heading">Product Help</h2> </div> <article class="related-link-card__gallery related-link-card__gallery--grid-2"> <a class="related-link-card" tabindex="0" href="/help/products/" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Product Information</h2> <p class="related-link-card__body-text">Specific information about each of Jostens' products.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/products/yearbook/high-school-and-college-yearbooks" target="_self" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Yearbook Information</h2> <p class="related-link-card__body-text">Information on High School and College Yearbooks.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/products/yearbook/yearbook-ads" target="_self" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Yearbook Ads</h2> <p class="related-link-card__body-text">A step-by-step guide to help you create your yearbook ads.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/products/jewelry/jewelry-protection-plans" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Jewelry Protection & Loss</h2> <p class="related-link-card__body-text">Extended Protection gives you coverage from loss or theft for 10 years.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/products/yearbook/yearbook-protection-loss" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Yearbook Protection & Loss</h2> <p class="related-link-card__body-text">By purchasing a Jostens Yearbook Protection Plan™, Jostens will provide you with a one-time replacement yearbook.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/orders/warranty-repairs" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Warranty & Repair Information</h2> <p class="related-link-card__body-text">Jewelry needing repair can be returned to your Jostens Sales Representative. Learn more about the process.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/help/products/jewelry/ring-size" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Ring Sizing Information</h2> <p class="related-link-card__body-text">Get help sizing your ring with all the information you may need.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> <a class="related-link-card" tabindex="0" href="/resources/students-and-parents/grad-club/announcement-how-to-guide" > <div class="related-link-card__text"> <h2 class="h5 related-link-card__header">Announcement Guide</h2> <p class="related-link-card__body-text">Complete your Official School Announcements with all the key items in 6 simple steps. See how here.</p> </div> <i class="fal fa-arrow-right related-link-card__right-arrow"></i> </a> </article> <script> (function($) { $(document).ready(function() { $('article.related-link-card__gallery .related-link-card').on('mousedown', function(event) { event.preventDefault(); }) }) })(jQuery); </script> </div> </div> <div class="faq-widget"> <div class="container"> <div class="row"> <div class="col heading"> <h2 class="h3">FAQS</h2> <p></p> </div> </div> <div class="question-section" id="faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="questions"> <div class="accordion faq--accordion"> <div class="card"> <a class="card-header" tabindex="0" href="#answer-0" data-toggle="collapse" data-target="#answer-0" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> Where can I find my warranty information? </div> </a> <div class="collapse" id="answer-0" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p><span>We have tailored warranty plans for each of our products. Visit our<span> </span></span><a href="/help/orders/warranty-repairs">Warranty Information</a><span><span> </span>page to learn more about your Jostens product.</span></p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-1" data-toggle="collapse" data-target="#answer-1" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> Are orders delayed? </div> </a> <div class="collapse" id="answer-1" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p><span>You may experience delays as we have implemented social distancing guidelines and this may slow down processing. Many of our products are custom-made just for you. Delivery times can include manufacturing time plus delivery time. Read more about<span> </span></span><a href="/help/orders/shipping-manufacturing">shipping and delivery</a><span>.</span></p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-2" data-toggle="collapse" data-target="#answer-2" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> Will Jostens still be delivering orders to my school? </div> </a> <div class="collapse" id="answer-2" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p><span>We are working closely with your school to coordinate a delivery time that works for your school and complies with local social distancing guidelines. Your<span> </span></span><a href="https://www.jostens.com/apps/profile/signinMyOrders.mvc?from=MY_ORDERS" target="_blank">order status</a><span><span> </span>will be updated with the new delivery details as soon as they are finalized.</span></p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-3" data-toggle="collapse" data-target="#answer-3" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> Which browser offers the best experience of your site? </div> </a> <div class="collapse" id="answer-3" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p><span>Jostens.com uses cookies to customize and improve your experience while using our site. We are committed to protecting your privacy and will not share your personal details without your consent.</span></p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-4" data-toggle="collapse" data-target="#answer-4" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> How do I get my ring repaired? </div> </a> <div class="collapse" id="answer-4" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p>If your ring needs repairing, please contact your Jostens sales representative or mail it directly to us. Visit our <a href="/help/orders/warranty-repairs">Warranty Information page</a> for more details.</p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-5" data-toggle="collapse" data-target="#answer-5" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> How can I get a catalog and a ring sizer? </div> </a> <div class="collapse" id="answer-5" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p>We'd love to send you the latest Jostens ring catalog and ring sizer so you can confidently order the ring that's right for you. Please<span> </span><a href="asdfasf" target="_blank">fill out this form</a><span> </span>and we'll send you one directly.</p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-6" data-toggle="collapse" data-target="#answer-6" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> Why can't I find my school or group? </div> </a> <div class="collapse" id="answer-6" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p>Try removing abbreviations and instead search your school or group keywords, like "Jefferson" instead of "Jefferson High School." If you are still unable to locate your school or group, please<span> </span><a href="/customer-service/contact-your-sales-rep" target="_blank">contact your Jostens representative</a>.</p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-7" data-toggle="collapse" data-target="#answer-7" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> What payment options are available? </div> </a> <div class="collapse" id="answer-7" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p>We have many easy ways to pay and process your payment. For more details see<span> </span><a href="/help/orders/payment-options">payment options</a>.</p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-8" data-toggle="collapse" data-target="#answer-8" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> Do you really keep a list of lost class rings? </div> </a> <div class="collapse" id="answer-8" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p>Yes, we do! Is your lost class ring on the list? Visit our<span> </span><a href="/customer-service/lost-and-found-rings">Jostens Found Class Rings Page</a><span> </span>to find out.</p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-9" data-toggle="collapse" data-target="#answer-9" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> What if my Graduation Announcement displays the wrong text? </div> </a> <div class="collapse" id="answer-9" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p><span>Your Grad Announcements and Accessories are custom products, therefore changes or cancellations are not accepted after your order has been submitted and the receipt has displayed on your screen. If any of your products arrive damaged or defective, please<span> </span></span><a href="https://www.jostens.com/apps/jcom/contact/order.mvc" target="_blank">e-mail us</a><span><span> </span>or<span> </span></span><a href="/customer-service/jostens-phone-directory">contact us</a><span><span> </span>by phone.</span></p> </div> </div> </div> <div class="card"> <a class="card-header" tabindex="0" href="#answer-10" data-toggle="collapse" data-target="#answer-10" aria-expanded="false"> <div class="accordion__card-title" tabindex="-1"> Jostens Epic School Revamp FAQs </div> </a> <div class="collapse" id="answer-10" data-parent="#faq-questions-parent-8eb36f3f-c16d-4107-b053-5c69698dfe7a"> <div class="card-body"> <p class="MsoPlainText">Please visit the <a href="https://www.jostens.com/resources/epic-school-revamp">Jostens Epic School Revamp</a> landing page for full details and see <a href="https://www.jostens.com/images/aprimo/pdf/2023%20Epic%20School%20Revamp%20Official%20Rules.pdf?language_id=1">Official Contest Rules.</a> </p> <p class="MsoPlainText">Directly access the <a href="https://jostens.jotform.com/232846776653066">Contest Submission Form</a>.</p> <p class="MsoPlainText">Entries are accepted from 10/23/23 - 12/1/23.</p> <p class="MsoPlainText">No purchase necessary to enter or win.</p> <p class="MsoPlainText">Open to any high school within the United States of America, including D.C. Excludes U.S. territories.</p> <p class="MsoPlainText">Your school must have a physical building that is currently standing.</p> <p class="MsoPlainText">Your school must have at least 400 students enrolled, and at least 80% of them must be in-person learners.</p> <p class="MsoPlainText">The application must be submitted by school principal or superintendent, and it must include the principal’s signature.</p> <p class="MsoPlainText">You must submit a 2 minute video that clearly communicates why your school needs a revamp.  Submission video max file size is 1GB.</p> <p class="MsoPlainText">Three finalist schools will be selected. The winner and two runners-up will be determined after the Jostens team visits each finalist school and the contest judges evaluate each school with a predetermined rubric.</p> <p class="MsoPlainText">Winners will be announced in early 2024.</p> <p>Questions? Call toll-free at <a href="tel:+800-624-5534">800-624-5534</a> or email <a href="mailto:Renaissance@jostens.com">Renaissance@jostens.com</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> <script> (function ($) { $(document).ready(function () { $('#other-8eb36f3f-c16d-4107-b053-5c69698dfe7a') .on('hidden.bs.collapse', function (e) { if ($(e.target).get(0) == $(this).get(0)) { $('#more-8eb36f3f-c16d-4107-b053-5c69698dfe7a') .find('span') .text('View More') .siblings('.fas') .addClass('flip'); } }) .on('shown.bs.collapse', function (e) { if ($(e.target).get(0) == $(this).get(0)) { $('#more-8eb36f3f-c16d-4107-b053-5c69698dfe7a') .find('span') .text('View Less') .siblings('.fas') .removeClass('flip'); } }); $('.questions') .on('hidden.bs.collapse', function (e) { // Fix for View More button if ($(e.target).parent().attr('class') != "questions") { $(e.target) .parent() .find('button') .html('<i class="fal fa-plus"></i>') } }) .on('shown.bs.collapse', function (e) { // Fix for 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custom products and pricing. </div> <div class="form-row"> <div class="col-12 form-group"> <form class="affiliation-search-form state"> <div class="input-group"> <label for="customerName" class="sr-only">School/Group Name</label> <div class="input-group-prepend"> <span class="input-group-text" id="basic-addon1"><i class="fas fa-search"></i></span> </div> <input id="customerName" type="search" class="form-control" name="search" placeholder="Enter School/Group Name" data-url="https://www.jostens.com/apps/store/api/v1.2/search-affiliates/word/" /> </div> <div class="input-group blockitem"> <label for="myInput" class="sr-only">State/Province</label> <div class="input-group-prepend"> <span class="input-group-text" id="basic-addon1"><i class="fas fa-search"></i></span> </div> <div class="autocomplete"> <input id="myInput" type="text" name="state" class="form-control" placeholder="State/Province"> </div> <button type="submit" class="btn btn-default btn-lg">Search</button> </div> </form> </div> </div> <div class="current-affiliate"> Current Affiliation: <span class="current-affiliate-name">None</span> <a href="#" class="btn-remove-affiliation">Remove <span class="current-affiliate-type">Group</span> Affiliation</a> </div> </div> </div> </div> </div> <div class="search-results"> <button type="button" class="cant-find-school" data-toggle="collapse" data-target="#find-school-help" aria-expanded="false" aria-controls="find-school-help"> <div class="container"> <div class="row justify-content-center"> <div class="col-xs-12 col-lg-10 col-xl-8"> <i class="far fa-info-circle"></i> Can't find your school/group? <i class="far fa-chevron-down"></i> <i class="far fa-chevron-up"></i> </div> </div> </div> </button> <div class="collapse" id="find-school-help"> <div class="container"> <div class="row justify-content-center"> <div class="col-xs-12 col-lg-10 col-xl-8"> <ul> <li>Try using fewer words. Use "Jefferson" instead of "Jefferson High School" or "Thomas" instead of "St. Thomas."</li> <li>If you're still not able to find your school/group, please contact <a href="/customer-service/contact-us">Customer Service</a>.</li> <li>For international schools, please select your country <a href="/resources/working-with-jostens/international">here</a>.</li> </ul> <div>Please note: If your school or group has closed, you will not be able to locate it on our website.</div> </div> </div> </div> </div> <div class="container"> <div class="row justify-content-center"> <div class="col-xs-12 col-lg-10 col-xl-8"> <header> <div class="results-count">Showing 0-0 of 0 results</div> </header> <div class="messages"></div> <div class="prev-affiliations"> <h3>Previous Affiliations</h3> <div class="slider"></div> </div> <table class="table"> <tbody class="results" data-url="/apps/profile/setCustomer.mvc"></tbody> </table> <div class="table-actions"> <button class="btn btn-primary btn-back mr-3" disabled>Back</button> <div class="paging">Page <span class="page-num">0</span> of <span class="page-count">0</span></div> <button class="btn btn-primary btn-next ml-3" disabled>Next</button> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="modal fullscreen-modal" id="search-modal" data-backdrop="static" tabindex="-1" role="dialog" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span class="fa-stack"> <i class="fal fa-circle fa-stack-2x"></i> <i class="fas fa-times fa-stack-1x"></i> </span> </button> </div>  <div class="modal-body"> <div class="hdr"> <div class="container"> <div class="row justify-content-center"> <div class="col-xs-12 col-lg-10 col-xl-8"> <h1 class="fullscreen-modal-title">Search</h1> </div> </div> <div class="row justify-content-center"> <div class="col-xs-12 col-lg-10 col-xl-8"> <form action="/search" method="GET"> <div class="input-group input-group-search input-group-lg "> <input type="text" class="form-control input-search" id="search-query" name="q" value="" placeholder="What are you looking for?" aria-label="Search Query" aria-describedby="btn-search-addon"> <div class="input-group-append search-btn-append"> <button type="submit" class="btn btn-secondary" id="btn-search-addon"> <span class="d-none d-sm-inline-block">Search</span> </button> </div> <button class="btn-block mt-4 mb-4 search-submit btn btn-white btn-white--ghost d-lg-none" type="submit" >Search</button> </div>  </form> </div> </div> </div> </div> </div>  </div>  </div>  </div> <div class="modal fullscreen-modal" id="catalog-modal" data-backdrop="static" tabindex="-1" role="dialog" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span class="fa-stack"> <i class="fal fa-circle fa-stack-2x"></i> <i class="fas fa-times fa-stack-1x"></i> </span> </button> </div>  <div class="modal-body"> <div id="catalog-modal-list"> </div> </div>  </div>  </div>  </div> <div class="modal verificationPopup" id="capandgownModal" data-backdrop="static" tabindex="-1" role="dialog" aria-hidden="true"> </div> </div>  </div>  </div>  </div> <div id="browser-warning" class="alert" role="alert"> <div class="dismiss" data-dismiss="alert" aria-label="Close"><span class="fal fa-times"></span></div> You are using an outdated browser. 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