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Bank of America Checking & Savings Customer Service & Contact Numbers
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IRAs</a></li><li class="navigation__item js-navigation-item-small"><a id="checkingSavingsNav" href="/customer-service/contact-us/checking-savings/">Checking & savings</a></li><li class="navigation__item js-navigation-item-small"><a id="corporateInstitutionalBankingNav" href="https://www.bofaml.com/content/boaml/en_us/contactus.html">Corporate & institutional banking</a></li><li class="navigation__item js-navigation-item-small"><a id="creditCardsNav" href="/customer-service/contact-us/credit-card/">Credit cards</a></li><li class="navigation__item js-navigation-item-small"><a id="elderFinancialCareNav" href="/life-services/elder-financial-services/">Elder financial care</a></li><li class="navigation__item js-navigation-item-small"><a id="estateServicesNav" href="/life-services/estate-services/">Estate services</a></li><li class="navigation__item js-navigation-item-small"><a id="internationalTravelNav" href="/customer-service/contact-us/international">International Travel</a></li><li 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home equity</a></li><li class="navigation__item js-navigation-item-small"><a id="notaryServicesNav" href="/life-services/notary/">Notary services</a></li><li class="navigation__item js-navigation-item-small"><a id="onlineBankingNav" href="/customer-service/contact-us/online-banking/">Online Banking & Bill Pay</a></li><li class="navigation__item js-navigation-item-small"><a id="powerOfAttorneyNav" href="/life-services/power-of-attorney/">Power of attorney</a></li><li class="navigation__item js-navigation-item-small"><a id="privacySecurityNav" href="/customer-service/contact-us/privacy-security">Privacy & Security</a></li><li class="navigation__item js-navigation-item-small"><a id="smallBusinessBankingNav" href="/customer-service/contact-us/small-business-banking/">Small business banking</a></li><li class="navigation__item js-navigation-item-small"><a id="studentBankingNav" href="/customer-service/contact-us/student-banking/">Student banking</a></li></ul></div></div></div></div></div></div></nav><style type="text/css">#globalNavModule .navigation .home-icon::before{content:url(https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-header-home_icon-CSXe201335c.svg)}#globalNavModule .navigation .locations-icon::before{content:url(https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-header-locations_icon-CSXd6b1467d.svg)}#globalNavModule .navigation .contact-icon::before{content:url(https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-header-contact_icon-CSXe40c3662.svg)}#globalNavModule .navigation .help-icon::before{content:url(https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-header-help_icon-CSX4a68620d.svg)}#globalNavModule .navigation .espanol-icon::before{content:url(https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-header-espanol_icon-CSX2944fde2.svg)}#globalNavModule .navigation .calendar-icon::before{content:url(https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-header-calendar_icon-CSX7e416454.svg)}#globalNavModule .navigation .lock-icon::before{content:url(https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-header-secure-lock-CSXa09bf5fc.svg);background-repeat:no-repeat}</style></header><style type="text/css">#globalNavModule .lock-icon::before{content:url(https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-header-secure-lock-CSXa09bf5fc.svg)}</style></div><div id="titleModule" data-component="module" data-module="title-module" data-module-container="3.1.4" data-version="11.1.3" data-sparta-load="primary" data-module-ref="global/title-module" data-options='{"isSticky":false,"stickyLevel":1}' data-init="titleModuleJS" data-module-parameters='{"skin":"red","isSticky":false,"secondarySticky":"","flagscape":true,"textColor":"white","titleHeadingTag":"h1","titleHeadingRole":"","pageTitleId":"h1","stickyLevel":1,"isVisuallyHidden":false}' class="title-module-class-v-11-1-3 title-module spa-module-init"><div class="spa-page-title spa-page-title--has-flagscape spa-page-title--red spa-page-title--white-text"><div class="spa-title-bg-lookup spa-hidden" data-spa-skin="red"><span data-spa-bg-path="https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-title-flagscape_red-CSX345e7fd7.svg" class="flagscapeRedImage"></span> <span data-spa-bg-path="https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-title-flagscape_crimson-CSX37719e01.svg" class="flagscapeCrimsonImage"></span> <span data-spa-bg-path="https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-title-flagscape_gray-CSXc1942577.svg" class="flagscapeGrayImage"></span> <span data-spa-bg-path="https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-title-flagscape_red_gradient_large-CSXcf049265.svg" class="flagscapeRedGradientImageLarge"></span> <span data-spa-bg-path="https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-global-title-flagscape_red_gradient_small-CSXa4e54b78.svg" class="flagscapeRedGradientImageSmall"></span></div><div class="spa-page-title-inset row"><div class="column"><h1 data-font="cnx-regular" class="heading title-heading" id="skip-to-h1">Bank of America Checking & Savings Customer Service</h1></div></div></div></div></div></div></section><section class="small-centered"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="selectorModule" data-component="module" data-module="selector-module" data-module-container="3.1.4" data-version="4.0.0" data-sparta-load="primary" data-module-ref="contact-us/selector-module" data-options="{}" data-init="SelectorModuleJS" data-module-parameters='{"defaultValue":"customer-service/contact-us/checking-savings","modal":false}' class="selector-module-class-v-4-0-0 selector-module spa-module-init"><div class="selector-module-container"><div id="select-label" class="aria-hidden">Contact us about</div><div class="select-dropdown"><div class="spa-input spa-input-box spa-dropdown spa-input--sparta2"><label class="spa-input-label" for="contactUsSelector"><span class="ada-hidden">Select a topic for contact information</span></label><select id="contactUsSelector" name="contactUsSelector" noemptyoption="true" class="spa-input-select" value="" data-val="" aria-describedby="contactUsSelector_errorMessage "><option value="customer-service/contact-us/">Menu</option><option value="customer-service/contact-us/about-bank-of-america">About Bank of America</option><option value="signature-services/account-ownership-changes/">Account changes</option><option value="customer-service/contact-us/atms">ATMs</option><option value="customer-service/contact-us/auto-loans">Auto loans</option><option value="customer-service/contact-us/bank-of-america-login-issues">Bank of America Login Issues</option><option value="customer-service/contact-us/cds-iras">CDs & IRAs</option><option value="customer-service/contact-us/checking-savings">Checking & savings</option><option value="https://www.bofaml.com/content/boaml/en_us/contactus.html">Corporate & institutional banking</option><option value="customer-service/contact-us/credit-card">Credit cards</option><option value="signature-services/elder-financial-services/">Elder financial care</option><option value="signature-services/estate-services/">Estate services</option><option value="customer-service/contact-us/international">International travel</option><option value="https://www.ml.com/contact-us.html">Investment & wealth management</option><option value="signature-services/medallion-signature-guarantee/">Medallion signature guarantee</option><option value="smallbusiness/business-financing/practice-solutions/">Medical & professional practice loans</option><option value="military-banking/overview/">Military banking</option><option value="customer-service/contact-us/mobile-banking">Mobile Banking</option><option value="customer-service/contact-us/mortgage-home-equity">Mortgage & home equity</option><option value="signature-services/notary/">Notary services</option><option value="customer-service/contact-us/online-banking">Online Banking & Bill Pay</option><option value="signature-services/power-of-attorney/">Power of attorney</option><option value="customer-service/contact-us/privacy-security">Privacy & security</option><option value="customer-service/contact-us/small-business-banking">Small business banking</option><option value="customer-service/contact-us/student-banking">Student banking</option></select><p class="spa-input-hint" id="contactUsSelector-hint-text"></p><div class="spa-input-error-message spa-icon--error" id="contactUsSelector_errorMessage" aria-hidden="true"></div></div></div><div class="select-button"><button class="spa-btn spa-btn--primary spa-btn--medium" id="selectGoButton" type="button">Go<span class="spa-ada-text ada-hidden"> to selected page</span></button></div></div></div><div id="contactDetailsModule" data-component="module" data-module="contact-details-module" data-module-container="3.1.4" data-version="4.0.0" data-sparta-load="primary" data-module-ref="contact-us/contact-details-module" data-module-parameters="{}" class="contact-details-module-class-v-4-0-0 contact-details-module"><section><h2 class="category-header">Write to us</h2><div class="row show-for-small-only pad-top"><div class="small-12 medium-4 column first end"><div class="sub-category-wrapper"><div class="content-block-wrapper"><div class="line-item">Bank of America</div><div class="line-item">PO Box 25118</div><div class="line-item">Tampa, FL 33622–5118</div></div></div></div></div><div class="show-for-medium-up"><div class="row" data-equalizer><div class="small-12 medium-4 column pad-top first end"><div class="sub-category-wrapper"><div class="content-block-wrapper"><div class="line-item">Bank of America</div><div class="line-item">PO Box 25118</div><div class="line-item">Tampa, FL 33622–5118</div></div></div></div></div></div></section><section><h2 class="category-header">Call us</h2><div class="row show-for-small-only pad-top"><div class="small-12 medium-4 column first"><div class="sub-category-wrapper"><div class="content-block-wrapper"><div class="line-item"><span class="bold">Your card or account number will be required.</span></div></div><h3 class="sub-heading">General account information<br>Report a lost or stolen ATM or debit card<br>Open an account<br></h3></div></div><div class="small-12 medium-4 column end"><div class="sub-category-wrapper"><div class="content-block-wrapper"><div class="line-item">800.432.1000</div><div class="line-item">1.315.724.4022 (international collect; cell phone roaming charges may apply)</div><div class="line-item">Mon–Fri 8 a.m.-11 p.m. ET</div><div class="line-item">Sat–Sun 8 a.m.-8 p.m. ET</div></div><div class="content-block-wrapper"><div class="line-item">Spanish</div><div class="line-item">800.688.6086</div><div class="line-item">Mon–Fri 8 a.m.-11 p.m. ET</div><div class="line-item">Sat–Sun 8 a.m.-8 p.m. ET</div></div><div class="content-block-wrapper"><div class="line-item">We accept calls made through relay services (dial 711).</div></div><div class="content-block-wrapper"><div class="line-item">Language interpretation services are available at no cost. You can request an interpreter at a financial center or when speaking with an agent on the phone.</div></div></div></div></div><div class="show-for-medium-up"><div class="row" data-equalizer><div class="small-12 medium-4 column pad-top first"><div class="sub-category-wrapper"><div class="content-block-wrapper"><div class="line-item"><span class="bold">Your card or account number will be required.</span></div></div><h3 class="sub-heading">General account information<br>Report a lost or stolen ATM or debit card<br>Open an account<br></h3></div></div><div class="small-12 medium-4 column pad-top end"><div class="sub-category-wrapper"><div class="content-block-wrapper"><div class="line-item">800.432.1000</div><div class="line-item">1.315.724.4022 (international collect; cell phone roaming charges may apply)</div><div class="line-item">Mon–Fri 8 a.m.-11 p.m. ET</div><div class="line-item">Sat–Sun 8 a.m.-8 p.m. ET</div></div><div class="content-block-wrapper"><div class="line-item">Spanish</div><div class="line-item">800.688.6086</div><div class="line-item">Mon–Fri 8 a.m.-11 p.m. ET</div><div class="line-item">Sat–Sun 8 a.m.-8 p.m. ET</div></div><div class="content-block-wrapper"><div class="line-item">We accept calls made through relay services (dial 711).</div></div><div class="content-block-wrapper"><div class="line-item">Language interpretation services are available at no cost. You can request an interpreter at a financial center or when speaking with an agent on the phone.</div></div></div></div></div></div></section></div><div id="faqModule" data-component="module" data-module="faq-module" data-module-container="3.1.4" data-version="4.0.0" data-sparta-load="primary" data-module-ref="contact-us/faq-module" data-options='{"var4":"{data1.sprite}","var3":3}' data-init="faqModule" data-module-parameters='{"color":"blue"}' class="faq-module-class-v-4-0-0 faq-module spa-module-init"><div class="row"><div class="column"><h2></h2></div></div><div class="row small-collapse"><div class="column"><h2>FAQs</h2><section class="squeezebox-wrapper" id="checkingSavingsFaq" data-one-at-a-time="" data-squeezebox-type="squeezebox" aria-label="nested example"><a href="#" class="spa-hidden spa-squeezebox-link" aria-hidden="true" data-breakout>Expand all panels</a><div class="squeezebox-panels"><div class="squeezebox-panel" id="checkingSavingsFaqPanel0" data-slug="checkingSavingsFaqPanel0"><button name="Most_popular_FAQs" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="checkingSavingsFaqPanel0" type="button" aria-controls="checkingSavingsFaqPanel0"><span class="spa-squeezebox-arrow spa-icon"></span>Most popular FAQs <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><div class="content"><div class="row"><div class="column"><section class="squeezebox-wrapper innerPanels" id="checkingSavingsFaqChild0" data-one-at-a-time=""><a href="#" class="spa-hidden break-out spa-squeezebox-link" aria-hidden="true" data-breakout-link="checkingSavingsFaqChild0">Expand all panels</a><div class="squeezebox-panels"><div class="squeezebox-panel spa-inner-panel" id="checkingSavingsFaqChild0Panel0" data-slug="checkingSavingsFaqChild0Panel0"><button class="panel-header spa-oline spa-btn spa-btn--link" data-panel="checkingSavingsFaqChild0Panel0" data-bactmln="find_my_ABA_routing_number" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>How can I find my ABA routing number? <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested"><div class="content"><div class="row collapse"><div class="column"><p>Routing numbers (check routing, ACH routing and wire transfer ABA numbers) are listed by transaction type and the state in which you opened your account. The requestor should tell you which number is needed for your particular transaction. In some cases, there are 2 sets of numbers for a particular state.</p><p>To find the routing number(s) for your state, visit the <a id="faqRoutingNumbers" href="/deposits/routing-number-faqs/#How_do_I_find_my_ABA_routing_number">FAQs: Routing Numbers</a> web page and select the Change state link (if needed) in the first FAQ on the page.</p><p><strong>Want us to walk you through it?</strong><br><a id="howToFindMyRoutingNumberInOnlineBanking" href="https://promo.bankofamerica.com/digital_banking_demo/#!/onlinesroutingno" class="pointer" target="_blank">Show me how to find my routing number in Online Banking</a><br><a id="howToFindMyRoutingNumberInMobileBanking" href="https://promo.bankofamerica.com/digital_banking_demo/#!/mobileroutingno" class="pointer" target="_blank">Show me how to find my routing number in Mobile Banking</a></p></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="checkingSavingsFaqChild0Panel1" data-slug="checkingSavingsFaqChild0Panel1"><button class="panel-header spa-oline spa-btn spa-btn--link" data-panel="checkingSavingsFaqChild0Panel1" data-bactmln="prevent_fraud_from_occuring_on_my_account" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>What actions can I take to prevent fraud from occurring on my accounts? <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested"><div class="content"><div class="row collapse"><div class="column"><p>Please visit the <a id="accountAndCardSecurity" href="/privacy/accounts-cards/checking-savings-security.go">account & card security</a> section of our website for information you need to know and steps you can take immediately to help prevent fraud from occurring on your accounts.</p></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="checkingSavingsFaqChild0Panel2" data-slug="checkingSavingsFaqChild0Panel2"><button class="panel-header spa-oline spa-btn spa-btn--link" data-panel="checkingSavingsFaqChild0Panel2" data-bactmln="order_new_or_replacement_debit_card" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>How can I order a new or replacement debit card? <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested"><div class="content"><div class="row collapse"><div class="column"><p>Bank of America makes it easy for you to order a new or replacement debit card:</p><p><span class="bold">On our website</span></p><p><a id="onlineBankingSignIn_orderCard" href="https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?reason=managesettingsdebit">Log in to Online Banking to order a new or replacement debit card</a></p><p>Not an Online Banking customer? <a id="onlineBankingEnroll" href="https://secure.bankofamerica.com/login/enroll/entry/olbEnroll.go?reason=model_enroll">Enroll in Online Banking today</a></p><p><span class="bold">On your mobile device</span></p><p>Log in to the mobile app to order a new or replacement card</p><p><a id="getMobileBankingApp" href="/online-banking/mobile-and-online-banking-features/#defaultManageAccounts">Get the app</a></p></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="checkingSavingsFaqChild0Panel3" data-slug="checkingSavingsFaqChild0Panel3"><button class="panel-header spa-oline spa-btn spa-btn--link" data-panel="checkingSavingsFaqChild0Panel3" data-bactmln="update_phone_number_street_address_or_email_address_associated_with_my_account" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>Can I update the phone number, street address or email address associated with my account? <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested"><div class="content"><div class="row collapse"><div class="column"><p>Yes, Simply <a id="onlineBankingSignIn_contactInfo" href="https://secure.bankofamerica.com/login/sign-in/signOnScreen.go?reason=updatecontactinfo">log in to Online Banking to update your personal information</a></p><p>Not an Online Banking customer? <a id="onlineBankingEnroll" href="https://secure.bankofamerica.com/login/enroll/entry/olbEnroll.go?reason=model_enroll">Enroll in Online Banking today</a></p><p><strong>Want us to walk you through it?</strong><br><a id="howToUpdateContactInformationInOnlineBanking" href="https://promo.bankofamerica.com/digital_banking_demo/?cm_mmc=OLB-MobileBanking-_-vanity-_-OM01VN001F_digitaldemos-_-FC#!/onlineupdateinfo" class="pointer" target="_blank">Show me how to update my contact information in Online Banking (English)</a><br><a id="howToUpdateContactInformationInOnlineBankingSpanish" href="https://promo.bankofamerica.com/digital_banking_demo/?cm_mmc=OLB-MobileBanking-_-vanity-_-OM01VN001F_digitaldemos-_-FC#!/es-onlineupdateinfo" class="pointer" target="_blank">Show me how to update my contact information in Online Banking (Spanish)</a><br><a id="howToUpdateContactInformationInMobileBanking" href="https://promo.bankofamerica.com/digital_banking_demo/?cm_mmc=OLB-MobileBanking-_-vanity-_-OM01VN001F_digitaldemos-_-FC#!/mobileupdateinfo" class="pointer" target="_blank">Show me how to update my contact information in Mobile Banking (English)</a><br><a id="howToUpdateContactInformationInMobileBankingSpanish" href="https://promo.bankofamerica.com/digital_banking_demo/?cm_mmc=OLB-MobileBanking-_-vanity-_-OM01VN001F_digitaldemos-_-FC#!/es-mobileupdateinfo" class="pointer" target="_blank">Show me how to update my contact information in Mobile Banking (Spanish)</a></p></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="checkingSavingsFaqChild0Panel4" data-slug="checkingSavingsFaqChild0Panel4"><button class="panel-header spa-oline spa-btn spa-btn--link" data-panel="checkingSavingsFaqChild0Panel4" data-bactmln="change_online_id_or_passcode" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>What if I forgot or need to change my User ID or Password? <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested"><div class="content"><div class="row collapse"><div class="column"><p>Simply visit the <a id="bankOfAmericaHomepageLink" href="/">Bank of America home page</a> and select the appropriate link on the sign-in widget - <span class="bold">Forgot ID/Password?</span> - and follow the instructions provided.</p><p><strong>Want us to walk you through it?</strong><br><a id="howToRecoverChangeIDPasscodeInOnlineBanking" href="https://promo.bankofamerica.com/digital_banking_demo/#!/onlineforgotid" class="pointer" target="_blank">Show me how to recover or change my ID or Password in Online Banking</a><br><a id="howToRecoverChangeIDPasscodeInMobileBanking" href="https://promo.bankofamerica.com/digital_banking_demo/#!/mobileforgotid" class="pointer" target="_blank">Show me how to recover or change my ID or Password in Mobile Banking</a></p></div></div></div></div></div></div></section></div></div></div></div></div></div></section></div></div><div class="other-links-wrapper"><div class="link"><a id="viewSavingsAccountFaqs" href="/deposits/savings-accounts-faqs/">View all savings account FAQs »</a></div><div class="link"><a id="viewAccountInfoAndAccessFaqs" href="/deposits/account-information-and-access-faqs/">View all account info & access FAQs »</a></div></div></div></div></div></section><section class="small-centered full-width-row"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="waysToConnectModule" data-component="module" data-module="ways-to-connect-module" data-module-container="3.1.4" data-version="4.0.0" data-sparta-load="primary" data-module-ref="contact-us/ways-to-connect-module" data-module-parameters="{}" class="ways-to-connect-module-class-v-4-0-0 ways-to-connect-module"><section class="module-container"><div class="panel"><div class="icon-wrapper"><img src="https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-site-contact-us-bofa_icon_location2_186rgb-CSX80c17050.svg" alt="" class=""></div><div class="copy-wrapper"><h2>Find ATMs & financial centers</h2><p>Use our <a id="financialCenterLocatorLink" href="https://locators.bankofamerica.com/">financial center locator</a> to find a convenient location or ATM near you.</p></div></div><div class="panel"><div class="icon-wrapper"><img src="https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-site-contact-us-bofa_icon_calendar2_186rgb-CSX25e37ac0.svg" alt="" class=""></div><div class="copy-wrapper"><h2>Schedule an appointment</h2><p><a id="makeAnApptLink" href="https://secure.bankofamerica.com/mycommunications/public/appointments/getTopics.go">Make an appointment</a> to open an account or discuss your financial concerns at your convenience.</p></div></div></section></div></div></div></section><section class="small-centered"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="connectSocialMediaModule" data-component="module" data-module="connect-social-media-module" data-module-container="3.1.4" data-version="4.0.0" data-sparta-load="primary" data-module-ref="contact-us/connect-social-media-module" data-module-parameters="{}" class="connect-social-media-module-class-v-4-0-0 connect-social-media-module"><section><h2>Connect with us on social media</h2><div class="content-wrapper"><div class="social-media-panel-wrapper medium-4"><div class="social-media-panel"><div class="icon-wrapper"><img src="https://www1.bac-assets.com/customer-service/contact-us/spa-assets/images/assets-images-site-contact-us-facebook_logo-CSXf8d57edd.gif" alt="Facebook logo" class=""></div><div class="panel-content-wrapper"><a id="privatelyMessageUsOnFacebook" 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