Provider Learning Lab | HPSM Providers

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collapsed "> Language Assistance Services <i href="#group-2684af506-f6ea-4ab4-ac8e-967ef8805735" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-249fc1852-db3d-4a9d-b8ef-a398dd5edc32"></i> </a> <div class="collapse" id="group-2684af506-f6ea-4ab4-ac8e-967ef8805735"> <a href="https://www.hpsm.org/provider/resources/language-services/language-interpreter-services" class="list-group-item dropdown-item collapsed "> Language Interpreter Services <i href="#group-3971724d0-311f-4ba6-9813-d90f0059cfbf" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3684af506-f6ea-4ab4-ac8e-967ef8805735"></i> </a> <div class="collapse" id="group-3971724d0-311f-4ba6-9813-d90f0059cfbf"> <a href="https://www.hpsm.org/provider/resources/language-services/language-interpreter-services/interpreter-services-request" class="list-group-item strong "> In-person Interpreter Services Request Form </a> <a href="https://www.hpsm.org/provider/resources/language-services/language-interpreter-services/get-a-no-cost-ipad" class="list-group-item dropdown-item collapsed "> Get a No-cost iPad <i href="#group-4fff0c431-0258-4f9b-b607-27837bdf4345" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-4971724d0-311f-4ba6-9813-d90f0059cfbf"></i> </a> <div class="collapse" id="group-4fff0c431-0258-4f9b-b607-27837bdf4345"> </div> </div> <a href="https://www.hpsm.org/provider/resources/language-services/get-translated-member-materials" class="list-group-item strong "> Translated & Alternative Format Member Materials </a> <a href="https://www.hpsm.org/provider/resources/language-services/language-documentation-requirements" class="list-group-item strong "> Language Documentation Requirements </a> <a href="https://www.hpsm.org/provider/resources/language-services/language-training-resources" class="list-group-item dropdown-item collapsed "> Language Training and Resources <i href="#group-3fa95ebc1-f27a-4415-bc3c-0765efa59935" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-3684af506-f6ea-4ab4-ac8e-967ef8805735"></i> </a> <div class="collapse" id="group-3fa95ebc1-f27a-4415-bc3c-0765efa59935"> <a href="https://www.hpsm.org/provider/resources/language-services/language-training-resources/provider-language-assistance-checklist" class="list-group-item strong "> Provider Language Assistance Checklist </a> </div> </div> <a href="https://www.hpsm.org/provider/resources/forms" class="list-group-item dropdown-item collapsed "> Provider Forms <i href="#group-2cc4a9fcf-89a8-400d-8861-036fff50a4a7" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-249fc1852-db3d-4a9d-b8ef-a398dd5edc32"></i> </a> <div class="collapse" id="group-2cc4a9fcf-89a8-400d-8861-036fff50a4a7"> <a href="https://www.hpsm.org/update-my-information" class="list-group-item strong "> Update My Information </a> </div> <a href="https://www.hpsm.org/provider/directory-search" class="list-group-item strong "> Directory Search </a> <a href="https://www.hpsm.org/provider/formulary-search" class="list-group-item strong "> Formulary Search </a> <a href="https://www.hpsm.org/provider/resources/diabetes-prevention-program" class="list-group-item dropdown-item collapsed "> Diabetes Prevention Program <i href="#group-256465877-c942-4d46-ac8e-5ddd06ccea2c" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-249fc1852-db3d-4a9d-b8ef-a398dd5edc32"></i> </a> <div class="collapse" id="group-256465877-c942-4d46-ac8e-5ddd06ccea2c"> <a href="https://www.hpsm.org/provider/resources/diabetes-prevention-program/dpp-patient-referral-form" class="list-group-item strong "> DPP Patient Referral Form </a> <a href="https://www.hpsm.org/provider/resources/diabetes-prevention-program/smmc-diabetes-program" class="list-group-item strong "> SMMC Diabetes Program </a> </div> <a href="https://www.hpsm.org/provider/resources/end-of-life-care" class="list-group-item strong "> End of Life Care </a> <a href="https://www.hpsm.org/provider/resources/grievance-appeals-process" class="list-group-item dropdown-item collapsed "> Grievance & Appeals Process <i href="#group-2b3455ac9-2dbe-49d9-8122-e8aa4896b81a" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-249fc1852-db3d-4a9d-b8ef-a398dd5edc32"></i> </a> <div class="collapse" id="group-2b3455ac9-2dbe-49d9-8122-e8aa4896b81a"> <a href="https://www.hpsm.org/provider/resources/grievance-appeals-process/what-is-a-complaint" class="list-group-item strong "> What is a complaint? </a> <a href="https://www.hpsm.org/provider/resources/grievance-appeals-process/providers-responsibilities" class="list-group-item strong "> Providers’ responsibilities </a> <a href="https://www.hpsm.org/provider/resources/grievance-appeals-process/response-timeframes" class="list-group-item strong "> Response timeframes </a> <a href="https://www.hpsm.org/provider/resources/grievance-appeals-process/contact-g-a-unit" class="list-group-item strong "> Contact HPSM's G&A Unit </a> </div> <a href="https://www.hpsm.org/provider/resources/healthcare-effectiveness-data-and-information-set" class="list-group-item strong "> Healthcare Effectiveness Data and Information Set </a> <a href="https://www.hpsm.org/provider/resources/home-health-care" class="list-group-item strong "> Home Health Care </a> <a href="https://www.hpsm.org/provider/resources/initial-health-assessment" class="list-group-item dropdown-item collapsed "> Initial Health Appointment <i href="#group-26a1fa7ee-3bb9-43c0-9906-a87e96f3a1a2" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-249fc1852-db3d-4a9d-b8ef-a398dd5edc32"></i> </a> <div class="collapse" id="group-26a1fa7ee-3bb9-43c0-9906-a87e96f3a1a2"> <a href="https://www.hpsm.org/provider/resources/initial-health-assessment/2023-iha-changes" class="list-group-item strong "> 2023 IHA Changes </a> </div> <a href="https://www.hpsm.org/provider/resources/maternal-health" class="list-group-item strong "> Maternal Care </a> <a href="https://www.hpsm.org/provider/resources/medical-record-and-facility-site-reviews" class="list-group-item strong "> Medical Record and Facility Site Reviews </a> <a href="https://www.hpsm.org/provider/resources/member-handbooks" class="list-group-item strong "> Member Handbooks </a> <a href="https://www.hpsm.org/provider/resources/healthmatters-md" class="list-group-item dropdown-item collapsed "> HEALTHmatters MD <i href="#group-2d14f87bd-a03d-43fe-a11c-bb7bbda4fbb3" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-249fc1852-db3d-4a9d-b8ef-a398dd5edc32"></i> </a> <div class="collapse" id="group-2d14f87bd-a03d-43fe-a11c-bb7bbda4fbb3"> <a href="https://www.hpsm.org/provider/resources/healthmatters-md/newsletters" class="list-group-item strong "> Newsletter Archive </a> <a href="https://www.hpsm.org/provider/resources/healthmatters-md/provider-notices" class="list-group-item strong "> Provider Notices </a> </div> <a href="https://www.hpsm.org/provider/resources/pediatric-care" class="list-group-item strong "> Pediatric Care </a> <a href="https://www.hpsm.org/provider/resources/potential-quality-issues" class="list-group-item strong "> Potential Quality Issues </a> <a href="https://www.hpsm.org/provider/resources/urgent-care" class="list-group-item strong "> Urgent Care </a> <a href="https://www.hpsm.org/provider/resources/tobacco-cessation-resources" class="list-group-item dropdown-item collapsed "> Tobacco Cessation Information and Resources <i href="#group-2a2e64e2f-647c-4816-96ef-61c922e9f031" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-249fc1852-db3d-4a9d-b8ef-a398dd5edc32"></i> </a> <div class="collapse" id="group-2a2e64e2f-647c-4816-96ef-61c922e9f031"> <a href="https://www.hpsm.org/provider/resources/tobacco-cessation-resources/identifying-tobacco-users" class="list-group-item strong "> Identifying Tobacco Users </a> <a href="https://www.hpsm.org/provider/resources/tobacco-cessation-resources/treating-patients-who-use-tobacco" class="list-group-item strong "> Treating Patients Who Use Tobacco </a> <a href="https://www.hpsm.org/provider/resources/tobacco-cessation-resources/vulnerable-populations" class="list-group-item strong "> Vulnerable Populations </a> <a href="https://www.hpsm.org/provider/resources/tobacco-cessation-resources/provider-education-and-trainings" class="list-group-item strong "> Provider Education and Trainings </a> </div> <a href="https://www.hpsm.org/provider/resources/older-adults-and-persons-with-disabilities" class="list-group-item strong "> Older Adults and People with Disabilities </a> <a href="https://www.hpsm.org/provider/videos" class="list-group-item strong "> Provider Videos </a> <a href="https://www.hpsm.org/provider/resources/remote-patient-monitoring" class="list-group-item strong "> Remote Patient Monitoring </a> </div> <a href="https://www.hpsm.org/provider/care-coordination" class="list-group-item strong "> Care Coordination </a> <a href="https://www.hpsm.org/provider/behavioral-health" class="list-group-item strong "> Behavioral Health </a> <a href="https://www.hpsm.org/provider/incentive-payments" class="list-group-item dropdown-item collapsed "> Provider Incentive Programs <i href="#group-120d1dcb7-63c0-4f34-80c4-9114c53527ed" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-135bd4b25-8293-494c-84ae-6452bf4545bb"></i> </a> <div class="collapse" id="group-120d1dcb7-63c0-4f34-80c4-9114c53527ed"> <a href="https://www.hpsm.org/provider/incentive-payments/incentive-payments-for-primary-care-providers" class="list-group-item dropdown-item collapsed "> Incentives for Primary Care Providers <i href="#group-268f151c5-4ff8-46cb-a0d0-b9162ad1b71a" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-220d1dcb7-63c0-4f34-80c4-9114c53527ed"></i> </a> <div class="collapse" id="group-268f151c5-4ff8-46cb-a0d0-b9162ad1b71a"> <a href="https://www.hpsm.org/provider/incentive-payments/incentive-payments-for-primary-care-providers/care-gap-p4p-incentive-program-interest-form" class="list-group-item strong "> Care Gap P4P Incentive Program Interest Form </a> </div> <a href="https://www.hpsm.org/provider/incentive-payments/incentive-payments-for-nursing-facilities" class="list-group-item strong "> Incentives for Nursing Facilities </a> <a href="https://www.hpsm.org/provider/incentive-payments/incentive-payments-for-specialists" class="list-group-item strong "> Incentives for Specialty Providers  </a> </div> <a href="https://www.hpsm.org/provider/learning-lab" class="list-group-item strong active"> Learning Lab </a> <a href="https://www.hpsm.org/provider/sb855-training-request" class="list-group-item strong "> SB855 Training Request </a> <a href="https://www.hpsm.org/provider/hpsm-dental" class="list-group-item dropdown-item collapsed "> HPSM Dental Providers <i href="#group-174f36575-3241-48b1-9e76-4b1c1d28f8cf" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-135bd4b25-8293-494c-84ae-6452bf4545bb"></i> </a> <div class="collapse" id="group-174f36575-3241-48b1-9e76-4b1c1d28f8cf"> <a href="https://www.hpsm.org/provider/hpsm-dental/join-hpsm-dental" class="list-group-item dropdown-item collapsed "> Join HPSM Dental <i href="#group-2388b7643-c933-4415-be9e-c964394a836a" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-274f36575-3241-48b1-9e76-4b1c1d28f8cf"></i> </a> <div class="collapse" id="group-2388b7643-c933-4415-be9e-c964394a836a"> </div> <a href="https://www.hpsm.org/provider/hpsm-dental/payments" class="list-group-item strong "> Dental Provider Payments </a> <a href="https://www.hpsm.org/provider/hpsm-dental/covered-dental-services" class="list-group-item strong "> Covered Dental Services </a> <a href="https://www.hpsm.org/provider/hpsm-dental/benefits-of-dental-integration" class="list-group-item strong "> Benefits of Dental Integration </a> <a href="https://www.hpsm.org/provider/hpsm-dental/mission" class="list-group-item strong "> HPSM Dental Mission </a> <a href="https://www.hpsm.org/provider/hpsm-dental/an-innovative-pilot-program" class="list-group-item strong "> An Innovative Pilot Program </a> </div> <a href="https://www.hpsm.org/provider/patient-experience" class="list-group-item strong "> Patient Experience </a> <a href="https://www.hpsm.org/provider/calaim-at-hpsm" class="list-group-item dropdown-item collapsed "> CalAIM at HPSM <i href="#group-167f12e56-7522-48b7-aaa7-68b7a007b163" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-135bd4b25-8293-494c-84ae-6452bf4545bb"></i> </a> <div class="collapse" id="group-167f12e56-7522-48b7-aaa7-68b7a007b163"> <a href="https://www.hpsm.org/provider/calaim-at-hpsm/enhanced-care-management-(ecm)" class="list-group-item strong "> Enhanced Care Management (ECM) </a> <a href="https://www.hpsm.org/provider/calaim-at-hpsm/community-supports-(cs)" class="list-group-item strong "> Community Supports (CS) </a> </div> <a href="https://www.hpsm.org/provider/urgent-messages" class="list-group-item dropdown-item collapsed "> Urgent Messages <i href="#group-15bc380af-3a0c-4750-aba7-b97106a561bd" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-135bd4b25-8293-494c-84ae-6452bf4545bb"></i> </a> <div class="collapse" id="group-15bc380af-3a0c-4750-aba7-b97106a561bd"> <a href="https://www.hpsm.org/provider/urgent-messages/provider-covid-19-resources" class="list-group-item strong "> Provider COVID-19 Resources </a> <a href="https://www.hpsm.org/provider/urgent-messages/monkeypox" class="list-group-item dropdown-item collapsed "> Mpox (Monkeypox) <i href="#group-2bf4fc89c-c2e8-4a7b-8c2e-fa99faed8e19" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-25bc380af-3a0c-4750-aba7-b97106a561bd"></i> </a> <div class="collapse" id="group-2bf4fc89c-c2e8-4a7b-8c2e-fa99faed8e19"> </div> <a href="https://www.hpsm.org/provider/urgent-messages/prepare-for-power-shutoffs" class="list-group-item strong "> Prepare for Power Shutoffs </a> </div> <a href="https://www.hpsm.org/provider/news" class="list-group-item strong "> News & Updates </a> <a href="https://www.hpsm.org/provider/portal" class="list-group-item strong "> Provider Portal / eReports </a> <a href="https://www.hpsm.org/provider/join-the-network" class="list-group-item strong "> Join Our Provider Network </a> <a href="https://www.hpsm.org/provider/contact-provider-services" class="list-group-item dropdown-item collapsed "> Provider Contacts <i href="#group-1e0265f57-f2de-4917-b33c-849c70bc8164" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-135bd4b25-8293-494c-84ae-6452bf4545bb"></i> </a> <div class="collapse" id="group-1e0265f57-f2de-4917-b33c-849c70bc8164"> <a href="https://www.hpsm.org/provider/contact/nomination-form" class="list-group-item strong "> Nominate a Colleague </a> </div> <a href="https://www.hpsm.org/provider/all-tasks" class="list-group-item strong "> All Provider Tasks </a> </div> </div> </div> <div class="related-items">  <div class="card"> <h3> </h3> <div class="name-and-phone-list"> <h5> </h5> <div > <div class="sfContentBlock sf-Long-text" ><h3 class="invisible">.</h3></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="bg-primary rounded text-center bg-img-hero py-4 px-2 mt-4" style="background-image: url("https://www.hpsm.org/images/default-source/ui/hpsm-youtube-thumbs.jpg?sfvrsn=16b5533f_0")"><p class="font-weight-bold my-1 text-center text-white mx-auto">Watch videos of all our provider webinars on <a href="https://www.youtube.com/channel/UCdw6aRDqZkWFRL74lImrxMA/playlists" target="_blank " data-sf-ec-immutable=""><span class="text-white">HPSM’s YouTube channel</span></a></p><p class="mt-2 text-center mx-auto"><a class="btn btn-wide btn-danger mx-auto" href="https://www.youtube.com/channel/UCdw6aRDqZkWFRL74lImrxMA/playlists" target="_blank " type="button" data-sf-ec-immutable=""><span class="fab fa-youtube-square text-white mr-2"></span><span class="text-white">Subscribe now</span></a></p></div></div> </div> </div> <div class="name-and-phone-list"> <h5> </h5> </div> <div class="name-and-phone-list"> <h5> </h5> </div> </div> </div> </div> <div class="col-xs-12 col-sm-8 col-sm-pull-4"> <div class="content-area container-fluid-margin"> <div class="sf_cols" data-sf-element="Row"> <div class="sf_colsOut sf_1col_1_100"> <div id="Contentplaceholder_TACCE306D001_Col00" class="sf_colsIn sf_1col_1in_100" data-sf-element="Column 1"> </div> </div> </div> <div > <div class="sfContentBlock sf-Long-text" ><h1>New Provider Learning Lab</h1><div class="row"><div class="col-md-6 col-sm-12"><p>Partnering with providers to give our members high-quality service is one of HPSM’s top priorities. As your partner in care, we strive to create processes and requirements that are easy for providers to understand and follow. </p></div><div class="col-md-6 col-sm-12 pt-1"><div class="jump-links py-2"><span class="ml-1 my-2 small text-dark">Training topics</span> <ul class="fa-ul mt-1"><li><span class="fa-li fa fa-arrow-circle-o-right text-secondary"> </span> <a data-sf-ec-immutable="" href="#jump1">Want to join the Network?</a></li><li><span class="fa-li fa fa-arrow-circle-o-right text-secondary"> </span> <a href="#jump2" data-sf-ec-immutable="">Provider onboarding</a></li><li><span class="fa-li fa fa-arrow-circle-o-right text-secondary"> </span> <a data-sf-ec-immutable="" href="#jump3">Tools to get started</a></li><li><span class="fa-li fa fa-arrow-circle-o-right text-secondary"> </span> <a data-sf-ec-immutable="" href="#jump4">Past webinars</a></li></ul></div></div></div><p class="mb-4">The training resources on this page will help you get the information and support you need quickly. If you have questions about them or suggestions for additional training modules, please <a href="mailto:psinquiries@hpsm.org">email Provider Services</a>.</p><div class="my-3 py-2 px-3 card card-frame"><div id="jump1" class="card-body"><h3 class="mt-1 mb-3"><span class="text-secondary">Want to join the Network?</span></h3><div class="collapse" id="collapse1" style="text-decoration: none; height: 0"><h4 class="mt-1 mb-3">Credentialing</h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/provider-education/hpsm's-provider-intake-form.mp4?sfvrsn=5f411bae_4" data-sf-ec-immutable="">Provider Intake Form Tutorial</a></span></li><li><span class="mr-5"><a target="_blank" href="https://providers.hpsm.org/ProviderIntake/" data-sf-ec-immutable="">Go to the Provider Intake Form</a></span></li><li><span class="mr-5"><a href="#" data-sf-ec-immutable="">Timeline Graphic</a></span></li></ul></div><div class="my-3 px-2 py-1"><a style="text-decoration: none" class="link link-collapse collapsed" data-toggle="collapse" href="#collapse1" data-sf-ec-immutable=""><span class="link-collapse-default pt-1">View more</span> <span style="text-decoration: none" class="link-icon ml-1">+</span> </a> </div></div></div><div class="my-3 py-2 px-3 card card-frame"><div id="jump2" class="card-body"><h3 class="mt-1 mb-3"><span class="text-secondary">Provider Onboarding</span></h3><p class="my-2">New to HPSM? These resources are here to welcome you to the network and to set you up for success.</p><div class="collapse in" id="collapse2" style="text-decoration: none"><h4 class="mt-1 mb-3">Provider Onboarding Video Series</h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/provider-education/onboarding-series/video-1.mp4?sfvrsn=5bbf0631_22">Video #1: Welcome to HPSM</a></span></li><li><span class="mr-5"><a href="/videos/default-source/provider-education/onboarding-series/video-2.mp4?sfvrsn=b8861e08_18">Video #2: Getting Started</a></span></li><li><span class="mr-5"><a href="/videos/default-source/provider-education/onboarding-series/video-3.mp4?sfvrsn=92e45695_14">Video #3: Authorizations</a></span></li><li><span class="mr-5"><a href="/videos/default-source/provider-education/onboarding-series/video-4.mp4?sfvrsn=5698ad73_11">Video #4: Billing, Claims and Finance</a></span></li><li><span class="mr-5"><a href="/videos/default-source/provider-education/onboarding-series/video-5.mp4?sfvrsn=5e162a03_11">Video #5: Rights and Responsibilities</a></span></li><li><span class="mr-5"><a href="/videos/default-source/provider-education/onboarding-series/video-6---diversity-equity-and-inclusion.mp4?sfvrsn=b499fdab_20">Video #6: Diversity, Equity and Inclusion</a></span></li><li><span class="mr-5"><a href="/https://www.hpsm.org/videos/default-source/provider-education/onboarding-series/video7-1.mp4" data-sf-ec-immutable=""></a><a href="/videos/default-source/provider-education/onboarding-series/video7-1.mp4?sfvrsn=ab182f26_3">Video #7: Member Programs for Improved Health Outcomes</a></span></li></ul><p class="mb-2 mt-4"><span class="mr-5"><a href="/docs/default-source/provider-services/learning-lab-documents/provider-training-regulatory-2022-08.pdf?sfvrsn=8a1cef5d_10"></a><a href="/docs/default-source/provider-services/learning-lab-documents/providertraining--regulatory--20200811.pdf?sfvrsn=b7efbe75_18">Download the new provider regulatory presentation</a></span><span class="mr-5"></span><span class="mr-5"></span></p></div><div class="my-3 px-2 py-1"><a style="text-decoration: none" class="link link-collapse" data-toggle="collapse" href="#collapse2" data-sf-ec-immutable=""><span class="link-collapse-default pt-1">View more</span> <span style="text-decoration: none" class="link-icon ml-1">+</span> </a> </div></div></div><div class="my-3 py-2 px-3 card card-frame"><div id="jump3" class="card-body"><h3 class="mt-1 mb-3"><span class="text-secondary">Tools to get started</span></h3><div class="collapse" id="collapse3" style="text-decoration: none; height: 0"><div class="row"><div class="col-md-6 col-sm-12"><h4 class="mt-1 mb-3">Authorizations</h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/provider-education/authorizations-101.mp4?sfvrsn=5e4f9cef_14">Watch the authorizations tutorial video<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li><li><span class="mr-5"><a href="/videos/default-source/provider-education/authorization-requests-through-hpsms-provider-port.mp4?sfvrsn=47b38dfa_14">Watch the "Authorization Requests Through HPSM's Provider Portal" video<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li><li><span class="mr-5"><a href="/provider/authorizations">Go to the authorizations web page<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li></ul><h4 class="mt-4 mb-3">Claims</h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/provider-education/submit-a-claim-video---bh-services.mp4?sfvrsn=e71f29fb_10" target="_blank">Watch the claims tutorial video for behavioral health providers<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li><li><span class="mr-5"><a href="/provider/claims">Go to the Claims web page<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li></ul></div><div class="col-md-6 col-sm-12"><h4 class="mt-md-1 mt-4 mb-3">EFTs and ERAs</h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/provider/claims/get-paid-faster-with-eft-era">VIDEO TUTORIAL: Signing Up For EFT/ERA</a> </span> </li><li><span class="mr-5"><a href="/provider/claims/get-paid-faster-with-eft-era">Go to the EFT web page</a> </span> </li></ul><h4 class="mt-4 mb-3">Eligibility</h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/provider-education/eligibility-legacy-portal.mp4?sfvrsn=f335084e_8" target="_blank">Watch a video about checking a member’s eligibility (Legacy Portal)<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li></ul><h4 class="mt-4 mb-3">Provider Portal</h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/provider-education/signing-up-for-hpsm's-provider-portal.mp4?sfvrsn=58345f2d_4">VIDEO TUTORIAL: Signing Up For HPSM's Provider Portal</a> </span> </li><li><span class="mr-5"><a href="/provider/portal">Go to the Provider Portal<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li></ul></div></div></div><div class="my-3 px-2 py-1"><a style="text-decoration: none" class="link link-collapse collapsed" data-toggle="collapse" href="#collapse3" data-sf-ec-immutable=""><span class="link-collapse-default pt-1">View more</span> <span style="text-decoration: none" class="link-icon ml-1">+</span> </a> </div></div></div><div class="my-3 py-2 px-3 card card-frame"><div id="jump4" class="card-body"><h3 class="mt-1 mb-3"><span class="text-secondary">Past webinars</span></h3><div class="collapse in" id="collapse4" style="text-decoration: none"><div class="row"><div class="col-md-6 col-sm-12"><h4 class="mt-md-1 mt-4 mb-3">Behavioral Health</h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/webinar/20210414-bh-presentation.mp4?sfvrsn=ac9e2cf3_8">Managing Increased Behavioral Health Demand</a> </span> </li><li><span class="mr-5"><a href="/videos/default-source/provider-education/submit-a-claim-video---bh-services.mp4?sfvrsn=e71f29fb_10">Submitting a Claim (for behavioral health providers)</a> </span> </li></ul><h4 class="mt-4 mb-3">Cultural Competency </h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/webinar/aapi-heritage-month-2022.mp4?sfvrsn=9f71af93_8">Asian American and Pacific Islander Heritage</a> </span> </li><li><span class="mr-5"><a href="/videos/default-source/webinar/black-history-month.mp4?sfvrsn=de997955_10" target="_blank">Black History Month</a> </span> </li><li><span class="mr-5"><a href="/videos/default-source/webinar/barriers-to-black-breastfeeding.mp4?sfvrsn=f7150089_14" target="_blank">Black Breastfeeding Awareness<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li><li><span class="mr-5"><a target="_blank" href="https://www.youtube.com/watch?v=g9Cmy7QKcqE" data-sf-ec-immutable="">Disability Pride Month</a> </span> </li><li><span class="mr-5"><a href="/videos/default-source/webinar/hhm2021.mp4?sfvrsn=7d07e75c_8">Hispanic Heritage Month</a> </span> </li><li><span class="mr-5"><a href="/videos/default-source/provider-education/native-american-heritage-month.mp4?sfvrsn=f6b5e21_5">Native American Heritage Month 2023</a></span></li></ul></div><div class="col-md-6 col-sm-12"><h4 class="mt-md-1 mt-4 mb-3">Doula Providers</h4><ul><li><a href="/docs/default-source/provider-services/doula-services/hpsm's-doula-benefit-2023.pdf?sfvrsn=8c9b5caa_6">HPSM's Doula Benefit 2023 ></a><br></li></ul><h4 class="mt-md-1 mt-4 mb-3">Home Health Care </h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/webinar/resources-for-hpsm-home-health-care-providers.mp4?sfvrsn=640aec95_4">Resources for Home Health Care Providers<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li><li><span class="mr-5"><a href="/docs/default-source/provider-services/resources-for-hpsm-home-health-care-providers.pdf?sfvrsn=f81f62f6_10">Resources for Home Health Care Providers webinar presentation<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li></ul><h4 class="mt-4 mb-3">Nursing Facilities </h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/learning-collaboratives/nursing-facility-learning-collaborative--august-5.mp4?sfvrsn=f9ebd227_10">Nursing Facility Quality Learning Collaborative<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li></ul><h4 class="mt-1 mb-3">Value-Based Payment (VBP) Program </h4><ul class="mb-2 mt-4"><li><span class="mr-5"><a href="/videos/default-source/webinar/primary-care-medi-cal-p4p-program-webinar.mp4?sfvrsn=a277daf0_6">VBP tutorial webinar<span class="fa fa-angle-right fa-sm ml-1"></span></a> </span> </li><li><span class="mr-5"><a href="/docs/default-source/provider-services/webinar-12-06-19---primary-care-medi-cal-p4p-program.pdf?sfvrsn=5eadcc54_10">Download the VBP tutorial presentation</a> </span> </li></ul></div></div></div><div class="my-3 px-2 py-1"><a style="text-decoration: none" class="link link-collapse" data-toggle="collapse" href="#collapse4" data-sf-ec-immutable=""><span class="link-collapse-default pt-1">View more</span> <span style="text-decoration: none" class="link-icon ml-1">+</span> </a> </div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ></div> </div> </div> <div class="container-fluid-margin"> </div> </div> </div> </div>  <div class="pre-footer reveal-fade-in"> <div class="container-fluid"> <div class="row"> <div class="col-sm-12"> </div> </div> </div> </div> </main> <footer> <div class="row pb-3"> <div class="col-xs-12 col-sm-3 col-md-3"> <div> <img style="width:150px;" role="presentation" src="/assets/_img/hpsm-logo.png" /> <p 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