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<!DOCTYPE html> <html class=" responsive DesktopUI" lang="nl"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta name="viewport" content="width=device-width,initial-scale=1"> <meta name="theme-color" content="#171a21"> <title>Steam Support</title> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon"> <link href="https://help.steampowered.com/public/shared/css/motiva_sans.css?v=vCX1u1jwpYiZ&amp;_cdn=fastly" rel="stylesheet" type="text/css"> <link href="https://help.steampowered.com/public/shared/css/buttons.css?v=jjeC7ktMHOay&amp;_cdn=fastly" rel="stylesheet" type="text/css"> <link href="https://help.steampowered.com/public/shared/css/shared_global.css?v=WXBtgyqCjUTr&amp;_cdn=fastly" rel="stylesheet" type="text/css"> <link href="https://help.steampowered.com/public/shared/css/store_game_shared.css?v=trcnqsPSYnM2&amp;_cdn=fastly" rel="stylesheet" type="text/css"> <link href="https://help.steampowered.com/public/css/help.css?v=d6aBSv9B59mB&amp;_cdn=fastly" rel="stylesheet" type="text/css"> <link href="https://help.steampowered.com/public/shared/css/shared_responsive.css?v=B1u-xHl9z9Tq&amp;_cdn=fastly" rel="stylesheet" type="text/css"> <script type="text/javascript">Object.seal && [ Object, Array, String, Number ].map( function( builtin ) { Object.seal( builtin.prototype ); } );</script><script type="text/javascript" src="https://help.steampowered.com/nl/public/shared/javascript/jquery-1.8.3.min.js?v=NXam5zydzNu8&amp;_cdn=fastly"></script> <script type="text/javascript">$J = jQuery.noConflict();</script><script type="text/javascript">VALVE_PUBLIC_PATH = "https:\/\/help.steampowered.com\/public\/";</script><script type="text/javascript" src="https://help.steampowered.com/nl/public/shared/javascript/tooltip.js?v=QYkT4eS5mbTN&amp;_cdn=fastly"></script> <script type="text/javascript" src="https://help.steampowered.com/nl/public/shared/javascript/shared_global.js?v=N4SYHNmOlYUk&amp;_cdn=fastly"></script> <script type="text/javascript" src="https://help.steampowered.com/nl/public/shared/javascript/shipping.js?v=aBAaNS2uAYQj&amp;_cdn=fastly"></script> <script type="text/javascript" src="https://help.steampowered.com/nl/public/javascript/help.js?v=s8n0MJjaCKaE&amp;_cdn=fastly"></script> <script type="text/javascript" src="https://help.steampowered.com/nl/public/shared/javascript/dselect.js?v=sfK6UJLNp872&amp;_cdn=fastly"></script> <script type="text/javascript" src="https://help.steampowered.com/nl/public/shared/javascript/legacy_web/main.js?v=1Po4oHobTMjd&amp;_cdn=fastly"></script> <script type="text/javascript"> setTimezoneCookies(); $J( function($) { window.BindHelpTooltip = function( $Selector ) { $Selector.v_tooltip( {'tooltipClass': 'help_tooltip', 'dataName': 'helpTooltip' } ); }; BindHelpTooltip( $('[data-help-tooltip]') ); }); </script> <script src="https://www.google.com/recaptcha/enterprise.js?render=explicit" async defer></script><script type="text/javascript" src="https://help.steampowered.com/nl/public/shared/javascript/shared_responsive_adapter.js?v=6p00l9_wkMDK&amp;_cdn=fastly"></script> <meta name="twitter:card" content="summary_large_image"> <meta name="Description" content="Log in op je Steam-account om hulp te krijgen bij je Steam-spellen, om contact op te nemen met Steam Support, om een terugbetalingsverzoek in te dienen en nog veel meer. Hulp is ook beschikbaar als je niet kunt inloggen, als je je wachtwoord opnieuw moet instellen of als je een gekaapt account wilt herstellen."> <meta name="twitter:site" content="@steam" /> <meta property="og:title" content="Steam Support"> <meta property="twitter:title" content="Steam Support"> <meta property="og:type" content="website"> <meta property="fb:app_id" content="105386699540688"> <meta property="og:description" content="Log in op je Steam-account om hulp te krijgen bij je Steam-spellen, om contact op te nemen met Steam Support, om een terugbetalingsverzoek in te dienen en nog veel meer. Hulp is ook beschikbaar als je niet kunt inloggen, als je je wachtwoord opnieuw moet instellen of als je een gekaapt account wilt herstellen."> <meta property="twitter:description" content="Log in op je Steam-account om hulp te krijgen bij je Steam-spellen, om contact op te nemen met Steam Support, om een terugbetalingsverzoek in te dienen en nog veel meer. 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