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네이버페이

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content="https://img.pay.naver.net/static/images/customer/og/naverpay.png"> <meta property="og:description" content="네이버 ID로 간편구매, 네이버페이"> <link rel="shortcut icon" href="https://ssl.pstatic.net/static.checkout/layout/202411271950/images/customer/favicon.ico" /> <title>네이버페이</title> <link type="text/css" rel="stylesheet" href="/static/css/customer.css?20241119095913"> <link type="text/css" rel="stylesheet" href="/static/css/uio_calendar.css?20241119095913"> <script type="text/javascript" src="/static/js/jquery/jquery.js?20241119095913"></script> <script type="text/javascript" src="/static/js/jquery/jquery.debounce.1.1.js?20241119095913"></script> <script type="text/javascript" src="/static/js/jquery/jquery.validation.js?20241119095913"></script> <script type="text/javascript" src="/static/js/jindo/jindo.all.js?20241119095913"></script> <script type="text/javascript" src="/static/js/jindo/jindo_component_1_14.js?20241119095913"></script> <script type="text/javascript" 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<span class="blind">네이버</span> </a> <a href="https://new-m.pay.naver.com/pcpay"> <span class="blind">페이</span> </a> </h1> <ul class="gnb"> <li> <a href="https://shopping.naver.com/ns/home" class="nplus_store"><span class="blind">N+스토어</span></a> </li> <li> <a href="https://shopping.naver.com/cart" class="cart"> 장바구니 <span class="icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <g> <g> <path d="M0 0H24V24H0z" transform="translate(-285 -90) translate(285 90)"></path> <g fill="#222" fill-rule="nonzero" stroke="#222"> <path stroke-width=".2" d="M20.134 6.222H.866c-.505 0-.902.42-.863.913L2.32 18.653C2.424 19.978 3.55 21 4.91 21h11.18c1.36 0 2.563-1.022 2.668-2.347l2.24-11.518c.038-.493-.359-.913-.864-.913zM1.807 7.916h17.387l-2.232 10.608c-.035.44-.419.782-.871.782L4.808 19.3c-.405-.048-.738-.369-.77-.776L1.807 7.916z" transform="translate(-285 -90) translate(285 90) translate(1.5 1.5)"></path> <path stroke-width=".3" d="M10.5 0c2.518 0 4.572 2.06 4.664 4.638l.003.18V9.38c0 .407-.32.731-.712.731-.363 0-.712-.329-.712-.73V4.818c0-1.849-1.451-3.347-3.243-3.347-1.737 0-3.154 1.41-3.239 3.18l-.004.167V9.38c0 .407-.319.731-.712.731-.363 0-.712-.329-.712-.73V4.818C5.833 2.157 7.923 0 10.5 0z" transform="translate(-285 -90) translate(285 90) translate(1.5 1.5)"></path> </g> </g> </g> </g> </svg> <!-- [D] 1~9까지는 class에 single 추가 --> <span class="" id="cartItemCount"></span> </span> </a> <script type="text/javascript"> jQuery(document).ready(function () { jQuery.ajax({ url : "/ajax/cart/item-count.help", type : "get", cache : false, dataType : "json", success: function(result) { if (result === 0) { return; } var $cartItemCount = jQuery("#cartItemCount"); $cartItemCount.text(result); $cartItemCount.addClass("number"); if (result >= 1 && result <= 9) { $cartItemCount.addClass("single"); } }, }); }); </script> </li> </ul> </header> </div> <!-- //header --> <!-- container --> <div id="container"> <div class="t_sction"> <div class="snb"> <!-- [D] 로그인 화면 --> <!-- [D] 로그인 전 화면 --> <div class="login_sc"> <div class="n_txt"> <p>네이버페이 포인트를 확인하시거나<br> 네이버페이 설정을 이용하시려면,<br> NAVER 로그인을 해주세요.</p> </div> <div class="n_login"> <p>네이버페이로 결제 통합관리</p> <a href="https://nid.naver.com/nidlogin.login?url=https://m.help.pay.naver.com/index.help" class="btn_nlogin">NAVER 로그인</a><!--N=a:log_off.cjoin--> <ul> <li><a href="https://nid.naver.com/user2/help/idInquiry.nhn?menu=idinquiry" target="_blank">아이디</a><span class="blind">찾기</span></li> <li><a href="https://nid.naver.com/user2/help/pwInquiry.nhn?menu=pwinquiry" target="_blank">비밀번호 찾기</a></li> <li class="join"><a href="https://nid.naver.com/user/join.html?url=http://pay.naver.com">회원가입</a><!--N=a:log_off.join--></li> </ul> </div> </div> <div class="nav"> <a href="#" class="talk_advice" id="openTalkTalk"> <span class="blind">24시간 열려있는 <em>네이버페이 챗봇/톡톡상담</em></span> </a> <ul id="navigationMenu" class="nav_menu"> <li data-category-id="10516" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10516" onclick="">취소/반품/교환/AS</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10611" onclick=""> 취소신청/철회 </a> </li> <li > <a href="/faq/list.help?categoryId=10610" onclick=""> 반품신청/철회 </a> </li> <li > <a href="/faq/list.help?categoryId=10608" onclick=""> 교환신청/철회 </a> </li> <li > <a href="/faq/list.help?categoryId=10609" onclick=""> 무료교환반품 </a> </li> <li > <a href="/faq/list.help?categoryId=10607" onclick=""> AS </a> </li> </ul> </li> <li data-category-id="10994" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10994" onclick="">환불</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10614" onclick=""> 환불확인 </a> </li> <li > <a href="/faq/list.help?categoryId=10613" onclick=""> 환불지연 </a> </li> <li > <a href="/faq/list.help?categoryId=10612" onclick=""> 환불정산액 </a> </li> </ul> </li> <li data-category-id="10515" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10515" onclick="">주문</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10604" onclick=""> 주문방법 </a> </li> <li > <a href="/faq/list.help?categoryId=10603" onclick=""> 주문내역확인 </a> </li> </ul> </li> <li data-category-id="11020" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="11020" onclick="">결제</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10595" onclick=""> 결제오류 </a> </li> <li > <a href="/faq/list.help?categoryId=10594" onclick=""> 간편결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10596" onclick=""> 계좌 간편결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10605" onclick=""> 카드 간편결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10599" onclick=""> 무통장입금 </a> </li> <li > <a href="/faq/list.help?categoryId=10600" onclick=""> 신용(체크)카드 </a> </li> <li > <a href="/faq/list.help?categoryId=10606" onclick=""> 휴대폰 소액결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10598" onclick=""> 네이버페이 포인트/머니 </a> </li> <li > <a href="/faq/list.help?categoryId=10753" onclick=""> 정기결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10938" onclick=""> 네이버 바로결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10937" onclick=""> 현장결제 바로결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10968" onclick=""> 패밀리결제 </a> </li> </ul> </li> <li data-category-id="10520" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10520" onclick="">후불결제</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10640" onclick=""> 소개/이용방법 </a> </li> <li > <a href="/faq/list.help?categoryId=10996" onclick=""> 결제/취소/환불 </a> </li> <li > <a href="/faq/list.help?categoryId=10997" onclick=""> 납부 </a> </li> <li > <a href="/faq/list.help?categoryId=10639" onclick=""> 연체/수수료 </a> </li> <li > <a href="/faq/list.help?categoryId=10641" onclick=""> 이용정지/해지 </a> </li> </ul> </li> <li data-category-id="10998" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10998" onclick="">선물하기</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10999" onclick=""> 선물하기 </a> </li> <li > <a href="/faq/list.help?categoryId=11000" onclick=""> 선물받기 </a> </li> </ul> </li> <li data-category-id="10518" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10518" onclick="">혜택/쿠폰</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10624" onclick=""> 구매 적립 </a> </li> <li > <a href="/faq/list.help?categoryId=10627" onclick=""> 쿠폰/할인 </a> </li> <li > <a href="/faq/list.help?categoryId=10932" onclick=""> 카드사 결제 할인 </a> </li> <li > <a href="/faq/list.help?categoryId=10625" onclick=""> 네이버플러스 멤버십 </a> </li> <li > <a href="/faq/list.help?categoryId=10883" onclick=""> 라운지 </a> </li> <li > <a href="/faq/list.help?categoryId=10626" onclick=""> 이벤트 </a> </li> </ul> </li> <li data-category-id="10514" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10514" onclick="">영수증</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10591" onclick=""> 세금계산서/증빙서류 </a> </li> <li > <a href="/faq/list.help?categoryId=10593" onclick=""> 현금영수증 </a> </li> <li > <a href="/faq/list.help?categoryId=10592" onclick=""> 신용카드 매출전표 </a> </li> </ul> </li> <li data-category-id="11022" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="11022" onclick="">네이버플러스 스토어 소개</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=11021" onclick=""> 네이버플러스 스토어 검색 </a> </li> <li > <a href="/faq/list.help?categoryId=11003" onclick=""> 이용방법 </a> </li> <li > <a href="/faq/list.help?categoryId=11023" onclick=""> 쇼핑 BEST </a> </li> <li > <a href="/faq/list.help?categoryId=11028" onclick=""> 쇼핑MY </a> </li> <li > <a href="/faq/list.help?categoryId=11029" onclick=""> 무료체험 </a> </li> </ul> </li> <li data-category-id="11013" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="11013" onclick="">네이버플러스 스토어 장보기</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10547" onclick=""> 주문 방법 </a> </li> <li > <a href="/faq/list.help?categoryId=11014" onclick=""> 취소/교환/반품 </a> </li> <li > <a href="/faq/list.help?categoryId=11015" onclick=""> 배송지 </a> </li> </ul> </li> <li data-category-id="10853" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10853" onclick="">도착보장/정기구독/렌탈</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10920" onclick=""> 도착보장 </a> </li> <li > <a href="/faq/list.help?categoryId=10919" onclick=""> 정기구독 </a> </li> <li > <a href="/faq/list.help?categoryId=10854" onclick=""> 렌탈서비스 </a> </li> </ul> </li> <li data-category-id="11004" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="11004" onclick="">네이버 가격비교 소개</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10539" onclick=""> 상품검색 </a> </li> <li > <a href="/faq/list.help?categoryId=10540" onclick=""> 상품정보 </a> </li> <li > <a href="/faq/list.help?categoryId=10535" onclick=""> 가격비교 </a> </li> <li > <a href="/faq/list.help?categoryId=10545" onclick=""> 오류/신고 </a> </li> </ul> </li> <li data-category-id="10503" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10503" onclick="">네이버 가격비교 입점몰</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10536" onclick=""> 럭셔리관 </a> </li> <li > <a href="/faq/list.help?categoryId=10537" onclick=""> 미스터 </a> </li> <li > <a href="/faq/list.help?categoryId=10542" onclick=""> 쇼핑광고 </a> </li> <li > <a href="/faq/list.help?categoryId=10548" onclick=""> 클린프로그램 </a> </li> <li > <a href="/faq/list.help?categoryId=10549" onclick=""> 브랜드 패키지 </a> </li> <li > <a href="/faq/list.help?categoryId=10550" onclick=""> 상품 등록 </a> </li> <li > <a href="/faq/list.help?categoryId=10551" onclick=""> 입점몰(쇼핑몰) </a> </li> </ul> </li> <li data-category-id="10511" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10511" onclick="">배송</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10583" onclick=""> 배송정보 </a> </li> <li > <a href="/faq/list.help?categoryId=10584" onclick=""> 배송지연/오류 </a> </li> <li > <a href="/faq/list.help?categoryId=10582" onclick=""> 배송비 </a> </li> </ul> </li> <li data-category-id="10501" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10501" onclick="">구매확정/리뷰</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10529" onclick=""> 구매확정 </a> </li> <li > <a href="/faq/list.help?categoryId=10530" onclick=""> 리뷰 </a> </li> </ul> </li> <li data-category-id="10505" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10505" onclick="">네이버카페 안전결제</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=11017" onclick=""> 안전결제 소개 </a> </li> <li > <a href="/faq/list.help?categoryId=10552" onclick=""> 사기예방 </a> </li> <li > <a href="/faq/list.help?categoryId=11019" onclick=""> 판매자 </a> </li> <li > <a href="/faq/list.help?categoryId=11018" onclick=""> 구매자 </a> </li> </ul> </li> <li data-category-id="10517" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10517" onclick="">현장결제</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10616" onclick=""> 현장결제 소개/이용방법 </a> </li> <li > <a href="/faq/list.help?categoryId=10620" onclick=""> 주문/결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10621" onclick=""> 취소/환불 </a> </li> <li > <a href="/faq/list.help?categoryId=10617" onclick=""> 영수증 </a> </li> <li > <a href="/faq/list.help?categoryId=10623" onclick=""> 혜택/멤버십/쿠폰 </a> </li> <li > <a href="/faq/list.help?categoryId=10622" onclick=""> 해외 현장결제 </a> </li> <li > <a href="/faq/list.help?categoryId=10947" onclick=""> 페이스사인 결제 </a> </li> </ul> </li> <li data-category-id="10826" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10826" onclick="">네이버페이 머니</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10827" onclick=""> 네이버페이 머니 충전 </a> </li> <li > <a href="/faq/list.help?categoryId=10828" onclick=""> 네이버페이 머니 인출 </a> </li> <li > <a href="/faq/list.help?categoryId=10829" onclick=""> 네이버페이 머니 사용 </a> </li> <li > <a href="/faq/list.help?categoryId=10830" onclick=""> 편의점충전/바코드충전 </a> </li> <li > <a href="/faq/list.help?categoryId=10922" onclick=""> 네이버페이 상품권 </a> </li> </ul> </li> <li data-category-id="10933" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10933" onclick="">네이버페이 머니카드</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10934" onclick=""> 카드 발급/해지/분실 </a> </li> <li > <a href="/faq/list.help?categoryId=10935" onclick=""> 교통카드 </a> </li> <li > <a href="/faq/list.help?categoryId=10939" onclick=""> 국내이용 </a> </li> <li > <a href="/faq/list.help?categoryId=10940" onclick=""> 해외이용 </a> </li> <li > <a href="/faq/list.help?categoryId=10936" onclick=""> ATM 인출 </a> </li> <li > <a href="/faq/list.help?categoryId=10941" onclick=""> 혜택/이벤트 </a> </li> </ul> </li> <li data-category-id="10510" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10510" onclick="">네이버페이 포인트</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10580" onclick=""> 포인트 적립 </a> </li> <li > <a href="/faq/list.help?categoryId=10578" onclick=""> 포인트 사용 </a> </li> <li > <a href="/faq/list.help?categoryId=10576" onclick=""> 제휴포인트 전환 </a> </li> <li > <a href="/faq/list.help?categoryId=10921" onclick=""> 포인트 선물 </a> </li> </ul> </li> <li data-category-id="10513" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10513" onclick="">송금</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10588" onclick=""> 송금받기 </a> </li> <li > <a href="/faq/list.help?categoryId=10589" onclick=""> 송금보내기 </a> </li> <li > <a href="/faq/list.help?categoryId=10784" onclick=""> 예약송금 </a> </li> </ul> </li> <li data-category-id="10502" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10502" onclick="">내 자산</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10531" onclick=""> 내 자산 등록 </a> </li> <li > <a href="/faq/list.help?categoryId=10532" onclick=""> 내 자산 조회 </a> </li> <li > <a href="/faq/list.help?categoryId=10533" onclick=""> 수입, 지출 </a> </li> <li > <a href="/faq/list.help?categoryId=10534" onclick=""> 신용점수 </a> </li> <li > <a href="/faq/list.help?categoryId=10781" onclick=""> 보험 </a> </li> <li > <a href="/faq/list.help?categoryId=10866" onclick=""> 보험금 청구 </a> </li> </ul> </li> <li data-category-id="1010" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="1010" onclick=" clickcr(this, '혜택', '', '', event); ">네이버페이 앱</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=1011" onclick=""> 이용방법 </a> </li> <li > <a href="/faq/list.help?categoryId=1012" onclick=""> 회원/로그인 </a> </li> <li > <a href="/faq/list.help?categoryId=1013" onclick=""> 현장결제 </a> </li> <li > <a href="/faq/list.help?categoryId=1014" onclick=""> 멤버십 </a> </li> <li > <a href="/faq/list.help?categoryId=1019" onclick=""> 알림/전체메뉴 </a> </li> <li > <a href="/faq/list.help?categoryId=1020" onclick=""> 혜택 </a> </li> <li > <a href="/faq/list.help?categoryId=10984" onclick=""> 월렛서비스 </a> </li> </ul> </li> <li data-category-id="10974" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10974" onclick="">교통카드</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10975" onclick=""> 이용방법 </a> </li> <li > <a href="/faq/list.help?categoryId=10976" onclick=""> 충전, 한도 </a> </li> <li > <a href="/faq/list.help?categoryId=10977" onclick=""> 환불, 해지 </a> </li> </ul> </li> <li data-category-id="10819" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10819" onclick="">금융(대출, 예적금, 카드)</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10820" onclick=""> 신청 </a> </li> <li > <a href="/faq/list.help?categoryId=10821" onclick=""> 조회/이용 </a> </li> <li > <a href="/faq/list.help?categoryId=10897" onclick=""> 대출 갈아타기 </a> </li> <li > <a href="/faq/list.help?categoryId=10823" onclick=""> 예적금 금리비교 </a> </li> <li > <a href="/faq/list.help?categoryId=10917" onclick=""> 전세대출보증 </a> </li> <li > <a href="/faq/list.help?categoryId=10924" onclick=""> 제휴카드 </a> </li> </ul> </li> <li data-category-id="10506" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10506" onclick="">미래에셋 네이버통장</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10558" onclick=""> 개설 </a> </li> <li > <a href="/faq/list.help?categoryId=10559" onclick=""> 발급 </a> </li> <li > <a href="/faq/list.help?categoryId=10560" onclick=""> 사용 </a> </li> <li > <a href="/faq/list.help?categoryId=10562" onclick=""> 혜택 </a> </li> <li > <a href="/faq/list.help?categoryId=10561" onclick=""> 예약입금 </a> </li> <li > <a href="/faq/list.help?categoryId=10557" onclick=""> SKT자동납부 </a> </li> </ul> </li> <li data-category-id="10811" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10811" onclick="">네이버페이 머니 하나 통장</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10812" onclick=""> 소개/이용방법 </a> </li> <li > <a href="/faq/list.help?categoryId=10813" onclick=""> 통장 연결/해제/해지 </a> </li> <li > <a href="/faq/list.help?categoryId=10814" onclick=""> 충전/인출 </a> </li> <li > <a href="/faq/list.help?categoryId=10815" onclick=""> 결제/환불 </a> </li> <li > <a href="/faq/list.help?categoryId=10816" onclick=""> 송금/선물 </a> </li> <li > <a href="/faq/list.help?categoryId=10817" onclick=""> 혜택/이벤트 </a> </li> <li > <a href="/faq/list.help?categoryId=10824" onclick=""> 체크카드 </a> </li> </ul> </li> <li data-category-id="10508" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10508" onclick="">제휴서비스</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10565" onclick=""> 블로그 마켓 </a> </li> </ul> </li> <li data-category-id="10519" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10519" onclick="">회원/인증/보안</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10630" onclick=""> 분실/도난/도용/신고 </a> </li> <li > <a href="/faq/list.help?categoryId=10628" onclick=""> 결제불가/보안설정 </a> </li> <li > <a href="/faq/list.help?categoryId=10635" onclick=""> 회원가입/정보관리 </a> </li> <li > <a href="/faq/list.help?categoryId=10632" onclick=""> 아이디/비밀번호 </a> </li> <li > <a href="/faq/list.help?categoryId=10633" onclick=""> 탈퇴/재가입 </a> </li> <li > <a href="/faq/list.help?categoryId=10631" onclick=""> 생체인증 </a> </li> <li > <a href="/faq/list.help?categoryId=10930" onclick=""> 카드 본인 확인 </a> </li> <li > <a href="/faq/list.help?categoryId=10980" onclick=""> ARS 본인 확인 </a> </li> <li > <a href="/faq/list.help?categoryId=10629" onclick=""> 미성년자/비회원 </a> </li> </ul> </li> <li data-category-id="10500" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10500" onclick="">거래보호가이드</a> <a class="btn_category"> <span class="blind">열기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10521" onclick=""> 개인정보 </a> </li> <li > <a href="/faq/list.help?categoryId=10522" onclick=""> 게시글신고 </a> </li> <li > <a href="/faq/list.help?categoryId=10523" onclick=""> 구매자이용규칙 </a> </li> <li > <a href="/faq/list.help?categoryId=10524" onclick=""> 매매부적합상품 </a> </li> <li > <a href="/faq/list.help?categoryId=10525" onclick=""> 분쟁조정센터 </a> </li> <li > <a href="/faq/list.help?categoryId=10526" onclick=""> 안전거래 캠페인 </a> </li> <li > <a href="/faq/list.help?categoryId=10527" onclick=""> 안전거래방법 </a> </li> <li > <a href="/faq/list.help?categoryId=10528" onclick=""> 지식재산권신고센터 </a> </li> </ul> </li> <li data-category-id="10507" class="selected on" > <div class="depth"> <a href="#/" class="title navigationMainCategory" data-category-id="10507" onclick="">고객센터 이용/문의</a> <a class="btn_category"> <span class="blind">닫기 </span> </a> </div> <ul class="sub_depth"> <li > <a href="/faq/list.help?categoryId=10564" onclick=""> 고객센터 </a> </li> <li > <a href="/faq/list.help?categoryId=10563" onclick=""> 원격지원 </a> </li> </ul> </li> </ul> <ul class="nav_link"> <li class="inquiry "> <a href="/mail/form.help" class="menu">온라인 문의하기</a> </li> <li class="inquiry "> <a href="/mail/history.help" class="menu2">문의내역</a> </li> <li > <a href="/faq/alias/dispute.help" class="menu7">분쟁조정센터</a> </li> <li > <a href="/mail/form.help?alias=checkout_accuse" class="menu3"> 신고하기</a> </li> <li id="openRemotePopup"> <a href="https://m.remote.naver.com/" class="blank" title="원격지원서비스">원격지원서비스</a> </li> </ul> </div> <script type="text/javascript"> jQuery(document).ready(function () { bindEvents(); }); function bindEvents() { jQuery(".navigationMainCategory").on("click", function(event) { jQuery("#navigationMenu > li").removeClass("selected on"); jQuery(this).closest("li").addClass("selected on"); jQuery(".sub_depth > li").removeClass("selected on"); var categoryNo = jQuery(event.target).data("category-id"); getCategories(categoryNo); }); jQuery(".btn_category").click(function () { var $this = jQuery(this); if ($this.closest("li").hasClass("selected")) { $this.children("span.blind").text("닫기"); } else { $this.children("span.blind").text("열기"); } $this.closest("li").toggleClass("selected"); }); jQuery("#openTalkTalk").click(function () { window.open("https://talk.naver.com/ct/wcarl0" + "?frm=ppaycs&ref="+ encodeURIComponent(location.href) + "&resizeTo=500,800", "talktalk", "width=500, height=800, resizable=yes"); }); jQuery("#openRemotePopup").click(function (event) { event.preventDefault(); window.open(jQuery(this).find("a").attr("href"), "", "status=0,menubar=0,toolbar=0,location=0,resizable=0,scrollbars=0,width=721px,height=770px"); }); } function getCategories(categoryNo) { if (categoryNo == 0) { return; } if (jQuery(location).attr("pathname") !== "/faq/list.help") { location.href = "/faq/list.help?categoryId=" + categoryNo; return ; } jQuery.ajax({ url : "/faq/ajax/category.help", data : { categoryNo : categoryNo }, type : "get", cache : false, dataType : "html", success: function(data) { jQuery("#helpListBox").html(data) }, }); } </script> </div> <!-- content --> <div id="content" class="subpg"> <div class="sub_sc2"> <div class="sub_sc2"> <h3 class="title">고객센터</h3> <div class="faq_guide"> <strong class="guide_title">문의 전 <em>FAQ</em>를 <em>확인</em>해 주세요!</strong> <p class="guide_text">아래 도움말을 검색해 보세요. 쉽고 빠르게 원하는 내용을 찾아보고 문의를 해결할 수 있습니다.</p> </div> <div class="search_box"> <div class="faq_search"> <strong class="faq">FAQ</strong> <div class="search_inner"> <div class="select_box" id="faq-category-select-box"> <a class="type" id="faq-category-display-text" onclick="handleClickFaqCategorySelectBox();"> 전체 </a> <ul class="select_list" id="faq-select-list"> <li class="select_category_item" value="0" onclick="handleClickCategory(0, '전체');"><a >전체</a> </li> <li class="select_category_item" value="10516" onclick="handleClickCategory(10516, '취소/반품/교환/AS')"> <a > 취소/반품/교환/AS </a> </li> <li class="select_category_item" value="10994" onclick="handleClickCategory(10994, '환불')"> <a > 환불 </a> </li> <li class="select_category_item" value="10515" onclick="handleClickCategory(10515, '주문')"> <a > 주문 </a> </li> <li class="select_category_item" value="11020" onclick="handleClickCategory(11020, '결제')"> <a > 결제 </a> </li> <li class="select_category_item" value="10520" onclick="handleClickCategory(10520, '후불결제')"> <a > 후불결제 </a> </li> <li class="select_category_item" value="10998" onclick="handleClickCategory(10998, '선물하기')"> <a > 선물하기 </a> </li> <li class="select_category_item" value="10518" onclick="handleClickCategory(10518, '혜택/쿠폰')"> <a > 혜택/쿠폰 </a> </li> <li class="select_category_item" value="10514" onclick="handleClickCategory(10514, '영수증')"> <a > 영수증 </a> </li> <li class="select_category_item" value="11022" onclick="handleClickCategory(11022, '네이버플러스 스토어 소개')"> <a > 네이버플러스 스토어 소개 </a> </li> <li class="select_category_item" value="11013" onclick="handleClickCategory(11013, '네이버플러스 스토어 장보기')"> <a > 네이버플러스 스토어 장보기 </a> </li> <li class="select_category_item" value="10853" onclick="handleClickCategory(10853, '도착보장/정기구독/렌탈')"> <a > 도착보장/정기구독/렌탈 </a> </li> <li class="select_category_item" value="11004" onclick="handleClickCategory(11004, '네이버 가격비교 소개')"> <a > 네이버 가격비교 소개 </a> </li> <li class="select_category_item" value="10503" onclick="handleClickCategory(10503, '네이버 가격비교 입점몰')"> <a > 네이버 가격비교 입점몰 </a> </li> <li class="select_category_item" value="10511" onclick="handleClickCategory(10511, '배송')"> <a > 배송 </a> </li> <li class="select_category_item" value="10501" onclick="handleClickCategory(10501, '구매확정/리뷰')"> <a > 구매확정/리뷰 </a> </li> <li class="select_category_item" value="10505" onclick="handleClickCategory(10505, '네이버카페 안전결제')"> <a > 네이버카페 안전결제 </a> </li> <li class="select_category_item" value="10517" onclick="handleClickCategory(10517, '현장결제')"> <a > 현장결제 </a> </li> <li class="select_category_item" value="10826" onclick="handleClickCategory(10826, '네이버페이 머니')"> <a > 네이버페이 머니 </a> </li> <li class="select_category_item" value="10933" onclick="handleClickCategory(10933, '네이버페이 머니카드')"> <a > 네이버페이 머니카드 </a> </li> <li class="select_category_item" value="10510" onclick="handleClickCategory(10510, '네이버페이 포인트')"> <a > 네이버페이 포인트 </a> </li> <li class="select_category_item" value="10513" onclick="handleClickCategory(10513, '송금')"> <a > 송금 </a> </li> <li class="select_category_item" value="10502" onclick="handleClickCategory(10502, '내 자산')"> <a > 내 자산 </a> </li> <li class="select_category_item" value="1010" onclick="handleClickCategory(1010, '네이버페이 앱')"> <a > 네이버페이 앱 </a> </li> <li class="select_category_item" value="10974" onclick="handleClickCategory(10974, '교통카드')"> <a > 교통카드 </a> </li> <li class="select_category_item" value="10819" onclick="handleClickCategory(10819, '금융(대출, 예적금, 카드)')"> <a > 금융(대출, 예적금, 카드) </a> </li> <li class="select_category_item" value="10506" onclick="handleClickCategory(10506, '미래에셋 네이버통장')"> <a > 미래에셋 네이버통장 </a> </li> <li class="select_category_item" value="10811" onclick="handleClickCategory(10811, '네이버페이 머니 하나 통장')"> <a > 네이버페이 머니 하나 통장 </a> </li> <li class="select_category_item" value="10508" onclick="handleClickCategory(10508, '제휴서비스')"> <a > 제휴서비스 </a> </li> <li class="select_category_item" value="10519" onclick="handleClickCategory(10519, '회원/인증/보안')"> <a > 회원/인증/보안 </a> </li> <li class="select_category_item" value="10500" onclick="handleClickCategory(10500, '거래보호가이드')"> <a > 거래보호가이드 </a> </li> <li class="select_category_item" value="10507" onclick="handleClickCategory(10507, '고객센터 이용/문의')"> <a > 고객센터 이용/문의 </a> </li> </ul> </div> <div class="keyword_search"> <form id="keyword-search-form" action="/faq/search.help" method="get" name="searchForm"> <input type="hidden" id="faq-category-id" name="categoryId" value="0"/> <div class="search_input_wrap"> <label for="searchKeyword" class="blind">검색어 입력</label> <input type="text" placeholder="문장 혹은 단어로 검색해 보세요." name="searchKeyword" id="searchKeyword" autocomplete="off" value="" class="input_keyword" maxLength="100"/> <span class="text_count"><span id="searchKeywordLength">0</span>/100</span> </div> <a class="btn_search" id="search-button"><span class="blind">검색</span></a> <div id="auto-complete-area" class="keyword_search_list"> <div id="auto-complete-list-area"></div> <div class="search_footer"> <button type="button" class="btn_auto_on" style="display: none">자동완성 켜기</button> <button type="button" class="btn_auto_off">자동완성 끄기</button> <button type="button" class="btn_close">닫기</button> </div> </div> </form> </div> <ul class="keyword_list"> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(0, '배송지연')"> <a href="#"> 배송지연 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(1, '반품')"> <a href="#"> 반품 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(2, '환불')"> <a href="#"> 환불 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(3, '영수증')"> <a href="#"> 영수증 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(4, '구매확정')"> <a href="#"> 구매확정 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(5, '반품배송비')"> <a href="#"> 반품배송비 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(6, '네이버페이 머니카드')"> <a href="#"> 네이버페이 머니카드 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(7, '고객센터 ARS')"> <a href="#"> 고객센터 ARS </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(8, '현장결제')"> <a href="#"> 현장결제 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(9, '삼성페이')"> <a href="#"> 삼성페이 </a> </li> </ul> </div> </div> </div> <script type="text/javascript"> const SEARCH_KEYWORD_MAX_LENGTH = 100; const SEARCH_KEYWORD_QUERY_PARAMETER_NAME = 'searchKeyword'; const CATEGORY_ID_QUERY_PARAMETER_NAME = 'categoryId'; const SEARCH_FORM_PATH_NAME = "/faq/search.help"; if (isSearchFormPage()) { initSearchBox(); } function isSearchFormPage() { return location.pathname === SEARCH_FORM_PATH_NAME; } function initSearchBox() { initSearchCategoryId(); initSearchKeyword(); } function initSearchCategoryId() { const categoryId = getQueryParam(CATEGORY_ID_QUERY_PARAMETER_NAME); if (!!categoryId) { const $selectedCategory = jQuery('#faq-select-list > li[value=' + categoryId + '] > a'); jQuery('#faq-select-list > li > a').removeClass('selected'); $selectedCategory.addClass('selected'); jQuery("#faq-category-display-text").html($selectedCategory.text()); jQuery("#faq-category-id").val(categoryId); } } function initSearchKeyword() { const searchKeyword = getQueryParam(SEARCH_KEYWORD_QUERY_PARAMETER_NAME); if (!!searchKeyword && searchKeyword.length > 0) { jQuery("#searchKeyword").val(searchKeyword); jQuery("#searchKeywordLength").html(searchKeyword.length); } } function getQueryParam(param) { const urlParams = new URLSearchParams(window.location.search); return urlParams.get(param); } function handleClickFaqCategorySelectBox() { let $faqCategorySelectBox = jQuery('#faq-category-select-box'); if ($faqCategorySelectBox.hasClass('active')) { $faqCategorySelectBox.removeClass('active'); } else { $faqCategorySelectBox.addClass('active'); } } function handleClickCategory(categoryId, categoryName) { let $faqCategoryId = jQuery('#faq-category-id'); let $faqCategorySelectBox = jQuery('#faq-category-select-box'); let $faqCategoryDisplayText = jQuery('#faq-category-display-text'); $faqCategoryId.val(categoryId); $faqCategoryDisplayText.text(categoryName); $faqCategorySelectBox.removeClass('active'); jQuery('#faq-select-list > li > a').removeClass('selected'); jQuery('#faq-select-list > li[value=' + categoryId + '] > a').addClass('selected'); } function handleClickRecommendKeyword(keywordIndex, keyword) { jQuery('#searchKeyword').val(keyword); jQuery('#keyword-search-form').submit(); } jQuery(document).ready(function () { let $document = jQuery(document); let $keywordSearchForm = jQuery('#keyword-search-form'); let $keywordSearchButton = jQuery('#search-button'); let $faqCategorySelectBox = jQuery('#faq-category-select-box'); let $faqCategoryId = jQuery('#faq-category-id'); let $keywordInput = jQuery('#searchKeyword'); let autocompleteOn = true; let $autocompleteArea = jQuery('#auto-complete-area'); let $autocompleteListArea = jQuery("#auto-complete-list-area"); let $autocompleteOnButton = jQuery("#auto-complete-area .btn_auto_on"); let $autocompleteOffButton = jQuery("#auto-complete-area .btn_auto_off"); let $autocompleteCloseButton = jQuery("#auto-complete-area .btn_close"); addEvents(); function addEvents() { $document.on('click', handleClickOutside); $keywordSearchButton.on('click', handleClickSearchButton); $keywordSearchForm.on('submit', handleSubmitSearchForm); $keywordInput.on('focus', activateAutocompleteArea) .on('input', handleOnInputKeyword) .on('keyup', jQuery.debounce(500, handleSearchKeywordKeyup)); $autocompleteListArea.on('click', '.keyword-area a', handleClickAutocompleteKeyword); $autocompleteOnButton.on('click', turnOnAutocomplete); $autocompleteOffButton.on('click', turnOffAutocomplete); $autocompleteCloseButton.on('click', closeAutocompleteArea); } function handleClickOutside(event) { if (!$faqCategorySelectBox[0].contains(event.target)) { $faqCategorySelectBox.removeClass('active'); } if (!$autocompleteArea[0].contains(event.target) && !$keywordInput[0].contains(event.target)) { $autocompleteArea.removeClass('active'); } } function handleClickSearchButton() { $keywordSearchForm.submit(); } function handleSubmitSearchForm() { let keyword = jQuery.trim($keywordInput.val()); $keywordInput.val(keyword); if (!keyword || !keyword.length) { alert("검색문구를 입력해 주세요."); return false; } if (keyword.length > SEARCH_KEYWORD_MAX_LENGTH) { alert("검색문구는 " + SEARCH_KEYWORD_MAX_LENGTH + "자까지 입력 가능합니다."); return false; } return true; } function handleSearchKeywordKeyup() { let inputKeyword = $keywordInput.val(); $autocompleteListArea.empty(); if (autocompleteOn && inputKeyword.length > 0) { jQuery.ajax({ url: "/faq/auto-complete.help", method: "GET", data: {searchKeyword: inputKeyword, categoryId: $faqCategoryId.val()} }).done(function (apiResponse) { appendHelpTextList(apiResponse.documents, inputKeyword); appendKeywordList(apiResponse.keywords, inputKeyword); }); } } function appendHelpTextList(helpTexts, inputKeyword) { if (Array.isArray(helpTexts) && helpTexts.length > 0) { let $helpTextList = jQuery("<ul></ul>"); helpTexts.forEach(helpText => { let $li = jQuery('<li></li>'); let $a = jQuery('<a></a>').attr('href', '/faq/content.help?faqId=' + helpText.contentNo); let $mark = jQuery('<mark></mark>').addClass('mark').text(inputKeyword); let keywordIndex = helpText.title.indexOf(inputKeyword); if (keywordIndex >= 0) { let prefix = helpText.title.substring(0, keywordIndex); let postfix = helpText.title.substring(keywordIndex + inputKeyword.length); $helpTextList.append($li.append($a.append(prefix).append($mark).append(postfix))); } else { $helpTextList.append($li.append($a.append(helpText.title))); } }) $autocompleteListArea.append($helpTextList); } } function appendKeywordList(keywords, inputKeyword) { if (Array.isArray(keywords) && keywords.length > 0) { let $keywordList = jQuery("<ul></ul>").addClass("keyword-area"); keywords.forEach(keyword => { let $li = jQuery('<li></li>'); let $a = jQuery('<a></a>').attr('href', '#'); let $icon = jQuery('<i></i>').addClass('icon_search'); let $mark = jQuery('<mark></mark>').addClass('mark').text(inputKeyword); let keywordIndex = keyword.indexOf(inputKeyword); if(keywordIndex >= 0) { let prefix = keyword.substring(0, keywordIndex); let postfix = keyword.substring(keywordIndex + inputKeyword.length); $keywordList.append($li.append($a.append($icon).append(prefix).append($mark).append(postfix))); } else { $keywordList.append($li.append($a.append($icon).append(keyword))); } }) $autocompleteListArea.append($keywordList); } } function handleOnInputKeyword(event) { if (!event.target) { return; } const searchKeywordLength = event.target.value.length; if (searchKeywordLength > SEARCH_KEYWORD_MAX_LENGTH) { alert("검색문구는 " + SEARCH_KEYWORD_MAX_LENGTH + "자까지 입력 가능합니다."); return; } jQuery("#searchKeywordLength").html(searchKeywordLength); } function handleClickAutocompleteKeyword(event) { $keywordInput.val(event.target.innerText); $keywordSearchForm.submit(); } function activateAutocompleteArea() { handleSearchKeywordKeyup(); $autocompleteArea.addClass('active'); } function turnOnAutocomplete() { autocompleteOn = true; handleSearchKeywordKeyup(); $autocompleteArea.find('ul').show(); $autocompleteOnButton.hide(); $autocompleteOffButton.show(); } function turnOffAutocomplete() { autocompleteOn = false; $autocompleteArea.find('ul').hide(); $autocompleteOffButton.hide(); $autocompleteOnButton.show(); } function closeAutocompleteArea() { $autocompleteArea.removeClass('active'); } }); </script> <div id="helpListBox"> <div class="help_list_box"> <h4 class="cus_tit2">고객센터</h4> <ul class="cus_list"> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="11084" data-category-no="10564"> <span class="bullet"></span> 온라인 문의하기 </a> </li> <script type="text/javascript"> jQuery(document).ready(function () { }); </script> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="11083" data-category-no="10564"> <span class="bullet"></span> 고객센터 근무시간 안내 </a> </li> <script type="text/javascript"> jQuery(document).ready(function () { }); </script> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="12294" data-category-no="10564"> <span class="bullet"></span> 네이버페이 고객센터 ARS 전화 상담 이용 및 이용 요금 안내 </a> </li> <script type="text/javascript"> jQuery(document).ready(function () { }); </script> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="11082" data-category-no="10564"> <span class="bullet"></span> 네이버페이 이용 시 불편한 점 해결 방법 </a> </li> <script type="text/javascript"> jQuery(document).ready(function () { }); </script> </ul> </div> <div 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