Contact the Alcohol and Tobacco Tax and Trade Bureau (TTB) | TTB: Alcohol and Tobacco Tax and Trade Bureau

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<div class="grid-col-12"> </div> </div> <div class="grid-row grid-gap"> <div class="region-content grid-col"> <div data-drupal-messages-fallback class="hidden"></div> <h1 class="margin-0"><span class="treas-page-title">Contact the Alcohol and Tobacco Tax and Trade Bureau (TTB)</span></h1> <article> <div> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div class="block block-layout-builder block-extra-field-blocknodepagecontent-moderation-control"> <div class="content"> </div> </div> <div class="block block-layout-builder block-extra-field-blocknodepagelinks"> <div class="content"> </div> </div> <div class="block block-layout-builder block-field-blocknodepagebody"> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Questions?  If you have general questions relating to our policies, programs, regulated commodities, or procedures, please visit <a href="/faqs">Frequently Asked Questions</a>. See the <a href="#TCE" title="Commodity Experts"><strong>Commodity Experts</strong></a> links below and other information for direct contacts. </p><ul class="usa-list"><li><a href="#PTC" title="Popular Topics Contacts"><strong>Popular Topics Contacts</strong></a></li><li><a href="#TCE" title="TTB Commodity Experts"><strong>TTB Commodity Experts</strong></a></li><li><a href="#GC" title="General Contacts"><strong>General Contacts</strong></a></li><li><a href="#SI" title="Stay Informed"><strong>Stay Informed</strong></a></li><li><a href="#IOPR" title="Industry Operations in Puerto Rico and the U.S. Virgin Islands"><strong>Industry Operations in Puerto Rico and the U.S. Virgin Islands</strong></a></li><li><a href="#LAB" title="TTB Laboratories"><strong>TTB Laboratories</strong></a></li><li><a href="#OIC" title="Other Important Contacts"><strong>Other Important Contacts</strong></a></li></ul><h2 id="PTC">Popular Topics Contacts</h2><table class="usa-table" role="presentation"><tbody><tr><td style="vertical-align:top;"><ul class="usa-list"><li><a href="/nrc/contact-nrc">Permit Application, Bonds, Forms, and Taxes</a></li><li><a href="/who-we-are/contact-us/alfd-call-center" target="_self">Alcohol Label and Formula Approval</a></li><li><a href="/about-ttb/online-help-center" target="_self">TTB Help Desk</a></li><li><a href="/about-ttb/contact-by-mail" target="_self">Where to Send Excise Tax Payments by Mail</a></li><li><a href="/contact-rrd">Laws, Regulations, and Public Guidance</a></li><li><a href="/offices/international-affairs-division" target="_self">Importing/Exporting</a></li></ul></td><td style="vertical-align:top;"><ul class="usa-list"><li><a href="/what-we-do/online-services" target="_self">TTBOnline Applications</a></li><li><a href="/who-we-are/contact-us/laboratories" target="_self">TTB Laboratory Services and Chemist Certification</a></li><li><a href="/who-we-are/contact-us/trade-investigations" target="_self">Trade Investigations</a></li><li><a href="/wine/alcohol-beverage-control-boards" target="_self">State Alcohol Beverage Control Boards</a></li><li><a href="/about-ttb" target="_self">About TTB</a></li></ul></td></tr></tbody></table><p><a href="#content">Back to Top</a></p><h2 id="TCE">TTB Commodity Experts</h2><table class="usa-table" role="presentation"><tbody><tr><td style="vertical-align:top;"><ul class="usa-list"><li><a href="/distilled-spirits/contact-information" title="Contact a Distilled Spirits Expert">Contact a Distilled Spirits Expert</a></li><li><a href="/wine/contact-information" title="Contact a Wine Expert">Contact a Wine Expert</a></li><li><a href="/contact-nrc" title="Contact a Firearms and Ammunition Excise Tax Expert">Contact a Firearms and Ammunition Excise Tax Expert</a></li></ul></td><td style="vertical-align:top;"><ul class="usa-list"><li><a href="/beer/contact-information" title="Contact a Beer Expert">Contact a Beer Expert</a></li><li><a href="/regulated-commodities/industrial-alcohol/contact-info" title="Contact Other (Non-Beverage) Alcohol Expert">Contact an Industrial (Non-Beverage) Alcohol Expert</a></li><li><a href="/tobacco/contact" title="Contact a Tobacco Expert">Contact a Tobacco Expert</a></li></ul></td></tr></tbody></table><p><a href="#content">Back to Top</a></p><h2 id="GC">General Contacts</h2><table class="usa-table" role="presentation"><tbody><tr><td style="vertical-align:top;"><ul class="usa-list"><li><a href="/public-information/contracting">Contracting Opportunities</a></li><li><a href="/about-ttb/contact-by-mail">Contact TTB by Mail</a></li><li><a href="/who-we-are/contact-us/congressional-inquiries">Press Inquiries</a></li></ul></td><td style="vertical-align:top;"><ul class="usa-list"><li><a href="/who-we-are/contact-us/tip-line">TTB Tip Line</a></li><li><a href="/about-ttb/online-help-center">TTB Online Help Center</a></li><li><a href="/trade-investigations/tid-map">Find a Trade Investigations Division (TID) Field Office</a></li></ul></td></tr></tbody></table><p><a href="#content">Back to Top</a></p><h2 id="SI">Stay Informed</h2><table class="usa-table"><tbody><tr><td style="vertical-align:top;"><ul class="usa-list"><li><a href="/news/govdelivery">Get Email Updates</a></li></ul></td><td style="vertical-align:top;"><ul class="usa-list"><li><a href="/main-pages/rss-feeds-from-ttb">Subscribe to News Feeds (RSS)</a> </li></ul></td></tr></tbody></table><p><a href="#content">Back to Top</a></p><h2 id="IOPR">Industry Operations in Puerto Rico and the U.S. Virgin Islands</h2><p>Puerto Rico Operations<br>Torre Chardon<br>350 Ave Carlos Chardon, Suite 310<br>San Juan, PR 00918-2156</p><p>For Issues with P.R/V.I Permit Applications and Taxes<br>Telephone: 787-766-5584, 202-453-3166, 202-453-3167, or 202-453-3168</p><p>Fax: 787-766-6426</p><p>Trade Investigations Division: <br>Telephone: 202-453-3164</p><p><a href="#content">Back to Top</a></p><h2 id="LAB">TTB Laboratories</h2><table class="usa-table"><thead><tr><th><strong>Laboratory or Program</strong></th><th><strong>Address</strong></th><th><strong>Telephone</strong></th><th><strong>Online Form</strong></th></tr></thead><tbody><tr><td style="vertical-align:top;"><strong>Beverage Alcohol Laboratory</strong></td><td style="vertical-align:top;">6000 Ammendale Road <br>Beltsville, Maryland 20705-1250</td><td style="vertical-align:top;">240-264-1665</td><td style="vertical-align:top;" rowspan="5"><a href="/contact-ssd">Contact the Scientific Services Division</a></td></tr><tr><td style="vertical-align:top;"><strong>Nonbeverage Products Laboratory</strong></td><td style="vertical-align:top;">6000 Ammendale Road <br>Beltsville, Maryland 20705-1250</td><td style="vertical-align:top;">240-264-1599</td></tr><tr><td style="vertical-align:top;"><strong>Tobacco Laboratory</strong></td><td style="vertical-align:top;">6000 Ammendale Road <br>Beltsville, Maryland 20705-1250</td><td style="vertical-align:top;">240-264-1597</td></tr><tr><td style="vertical-align:top;"><strong>Compliance Laboratory </strong><br><strong>(Facility Closed)</strong><br> </td><td style="vertical-align:top;"><p>6000 Ammendale Rd<br>Beltsville, MD 20705-1250</p><p><em>The Compliance Lab in Walnut Creek, CA, closed on January 31, 2023. We transitioned our Compliance Lab operations from the Walnut Creek facility to our National Laboratory Center in Beltsville, MD.</em></p></td><td style="vertical-align:top;">240-264-1665</td></tr><tr><td style="vertical-align:top;"><strong>Chemist Certification Program</strong></td><td style="vertical-align:top;">6000 Ammendale Rd<br>Beltsville, MD 20705-1250</td><td style="vertical-align:top;"><p>240-264-1671</p><p>240-264-1665</p></td></tr></tbody></table><p><a href="#content">Back to Top</a></p><h2 id="OIC">Other Important Contacts</h2><table class="usa-table"><thead><tr><th><strong>Contact...</strong></th><th><strong>About...</strong></th></tr></thead><tbody><tr><td style="vertical-align:top;"><a href="/contact-ocio">TTB Help Desk</a> or see <a href="/about-ttb/online-help-center">specific contact information </a>for each TTB <a href="/what-we-do/online-services">Online applications</a>.</td><td style="vertical-align:top;"><p>TTB <a href="/what-we-do/online-services" target="_self">Online Applications</a> problems such as:</p><ul class="usa-list"><li>Application Error Messages</li><li>Inactive Account</li><li>Password Assistance</li><li>Registration Questions</li></ul></td></tr><tr><td style="vertical-align:top;"><a href="/contact-ooc">TTB Webmaster</a></td><td style="vertical-align:top;">Website technical issues <strong>not relating </strong>to TTB <a href="/what-we-do/online-services">Online applications</a></td></tr><tr><td style="vertical-align:top;"><a href="/508-contact">Section 508 Coordinator</a></td><td style="vertical-align:top;">Comments or questions about accessing TTB <a href="/what-we-do/online-services">Online applications</a> and Web pages with assistive technology devices commonly used by people with disabilities</td></tr><tr><td style="vertical-align:top;"><a href="/contact-foia">Freedom of Information Act Officer</a><br>1310 G Street NW, Box 12 <br>Washington, DC 20005<br>Phone: 202-882-9904 or<br>202-453-2265<br>Fax: 202-453-2331</td><td style="vertical-align:top;">FOIA and Privacy Act requests, electronic reading room, Privacy Impact Assessments, and System of Records Notice</td></tr><tr><td style="vertical-align:top;"><a href="/contact-cpa">Director, Congressional and Public Affairs</a><br>1310 G Street NW, Box 12 <br>Washington, DC 20005<br>Phone: 202-453-2180<br>Fax: 202-453-2912</td><td style="vertical-align:top;">Press releases, speeches and testimonies, and announcements</td></tr><tr><td style="vertical-align:top;"><a href="/contact-ooc">Open Data Point of Contact</a></td><td style="vertical-align:top;">Open Data and Open Government</td></tr><tr><td style="vertical-align:top;"><a href="/contact-ooc">Plain Language Point of Contact</a></td><td style="vertical-align:top;">Plain Language Guidelines</td></tr><tr><td style="vertical-align:top;"><a href="/contact-el">Director, Office of Industry and State Outreach</a><br>Phone: 202-453-2142</td><td style="vertical-align:top;">TTB Newsletters, conferences, and outreach</td></tr><tr><td style="vertical-align:top;">Office of the Administrator<br>Phone: 202-453-2000</td><td style="vertical-align:top;">Contacting the Administrator's Office</td></tr></tbody></table><p><a href="#content">Back to Top</a></p><p> </p><div class="usa-alert usa-alert--info"><div class="usa-alert__body" id="importantFooterNote"><h4 class="usa-alert__heading">NOTE</h4><p>Representatives are generally available 8 a.m. to 5 p.m. (ET) Monday through Friday (except for federal holidays).</p><p>When you send us your contact information we will not share it with anyone outside of the TTB staff. 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