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Neo-Bank Major Niyo Boosts Its Customer Experiences by Partnering With Clootrack

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Niyo Boosts Its Customer Experiences by Partnering With Clootrack" title="Neo-Bank Major Niyo Boosts Its Customer Experiences by Partnering With Clootrack" class="lazy img-responsive"> </div> <small style="margin: 0rem 0 2rem; display: inline-block; color: #727272; font-size: 1.48rem;"><i>Neo-Bank Major Niyo Boosts Its Customer Experiences by Partnering With Clootrack</i></small> </header> <article> <div class="content"> <h1 itemprop="headline" class="title">Neo-Bank Major Niyo Boosts Its Customer Experiences by Partnering With Clootrack</h1> <p class="time"><span class="time-gray"> <span itemprop="author creator" itemscope itemtype="http://schema.org/Person"> <span itemprop="name">ANI |</span> </span> Updated: </span><span class="time-red" itemprop="dateModified">May 09, 2022 14:59 </span><span class="first red-ist"> IST</span> </p> </div> <div class="hidden-md hidden-lg hidden-xl"> <a target="_blank" class="green-btn" href="https://whatsapp.com/channel/0029Va7q7004dTnMVl9H9r0o">ANI News <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M256 48a208 208 0 1 1 0 416 208 208 0 1 1 0-416zm0 464A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM369 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-111 111-47-47c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9l64 64c9.4 9.4 24.6 9.4 33.9 0L369 209z" fill="#fff"/></svg> Join our Whatsapp channel</a></div> <div class="content count-br" itemprop="articleBody"> <br/><p>Bengaluru (Karnataka) [India], May 9 (ANI/BusinessWire India): Niyo Solutions, India's fastest-growing <a href="/topic/consumer-neo-banking-platform">consumer neo-banking platform</a>, onboards Clootrack's AI-driven, <a href="/topic/real-time-customer-experience-platform">real-time customer experience platform</a>. The latter's comprehensive intelligent <a href="/topic/customer-experience-analytics-platform">customer experience analytics platform</a> offers a fully SAAS model, gathers and analyzes billions of <a href="/topic/customer-reviews">customer reviews</a> to help enterprises understand "why" customer experience drops.<br/>Clootrack will enable Niyo to aggregate data seamlessly across first and third-party touchpoints to analyze granular customer priorities for getting powerful insights, thus enhancing response time to serve the customer to a highly significant level. Over 150+ worldwide clients, including Crompton, Tata CLiQ, Kotak Mahindra Bank &amp; Kotak Life Insurance use Clootrack Insights.<br/>Niyo, which offers digital savings accounts and other banking services in partnership with banks, focuses on millennials and digital savvy banking customers.<br/></p><div id="M58040ScriptRootC713570"> </div> <script src="https://jsc.mgid.com/a/n/aninews.in.713570.js" async></script><p>Niyo's co-founder &amp; CTO Virender Bisht said, "It has been our constant endeavor to offer our customers tangible value and a delightful experience. Being one of the fastest-growing neo-banking fintech catering to four million customers across the country, it is crucial for us to be updated with the pulse of our millennial customers towards our product. In this era, where customers are vocal on the internet, our association with Clootrack will help us address our customers' concerns on a real-time basis and is a step forward to our business growth."<br/>Shameel Abdulla, Chief Executive Officer of Clootrack, commented on the significance of the partnership, "We are proud to be associated with Niyo, at a time when the customer experience insights can herald transformational improvements in service offerings in financial and retail sector's customers which enjoy a huge customer base. We look forward to creating tremendous value and working together to redefine customer experience to a new level."<br/>"Having been uniquely positioned to deliver world-class solutions to global and domestic clients, Clootrack empowers advanced granular qualitative insights with high accuracy to 150+ brands. Clootrack's powerful AI-driven engine gathers and analyzes billions of <a href="/topic/customer-reviews">customer reviews</a> to help companies make the most impactful brand decisions. For Niyo, Clootrack's AI capabilities will help with qualitative, strategic, and actionable insights to improve customer experience. For a customer-centric client like Niyo, revolutionizing the digital banking services, the Clootrack's analytics will enable consistent and qualitative improvements in customer experiences and services," remarked Shameel Abdulla, CEO, Clootrack.<br/>"The attempt by brands to probe into individual elements of customer experience greatly enhances the brand's key differentiation from its competitors. Unraveling customer pain points and genuine customer conversations is a key driver for deploying analytics by the brands. Actionable insights, augmented market research, and brand health monitoring are the core business benefits of real-time insights," said Shameel.<br/>This story is provided by BusinessWire India. ANI will not be responsible in any way for the content of this article. (ANI/BusinessWire India)<br/></p> </div> </article> <div class="social-tags"> <div class="tags"> <div class="box-head"> <h3 class="title">Tags</h3> </div> <div class="box-tag"> <a href="/topic/consumer-neo-banking-platform/"> <p class="text">consumer neo-banking platform</p> </a> </div> <div class="box-tag"> <a href="/topic/real-time-customer-experience-platform/"> <p class="text"> real-time customer experience platform</p> </a> </div> <div class="box-tag"> <a href="/topic/customer-experience-analytics-platform/"> <p class="text"> customer experience analytics platform</p> </a> </div> <div class="box-tag"> <a href="/topic/customer-reviews/"> <p class="text"> customer reviews</p> </a> </div> </div> </div> <div class="social"> <div class="addthis_inline_share_toolbox"></div> </div> </div> <!-- ads --> <!-- <div class="inner-page mt-4"> <div class="right-block"> <div class="extra-news-block section-gap"> <div class="row"> <div class="col-md-12"> <div class="mt-4"> <div style="float:left;"> <div id="M58040ScriptRootC393150"> <div id="M58040PreloadC393150"> Loading... </div> </div> <script> (function () { var script = document.createElement('script'); script.src = "//jsc.mgid.com/a/n/aninews.in.393150.js?t=" + ((d = new Date()) ? 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var text = $('h1.title').text(); var pagelink = '\nRead more At: \n' + document.location.href; var message = text + pagelink; var telegram_url = 'https://t.me/share/url?url=' + document.location.href + '&text=' + message; window.location.href = telegram_url; }); function load_more_news(ent) { var url = "/api/load-next-news/"; setTimeout(function(){ if(window.xhr==undefined){ //console.log(exclude_news,next_news_slug,loadedNews) if(count<10){ window.xhr = $.ajax({ type: 'post', data:{ "csrfmiddlewaretoken": "Gj5A3ncNwWdtyPVA1tSXuUyYpD1kQvBr6CgkLIgJwhGy72B7frflZXRUC9GMfWxZ", "slug": next_news_slug, "exclude": exclude_news.join() }, url: url, beforeSend: function() { $('#gif').show(); }, success: function(data) { count++; loadedNews.push(data); //do not update these thing on first api call var el = $(data.news_html); el.removeClass('border-top-0'); //console.log(el.find('[data-src]').length) el.find('[data-src]').each(function(i,e){ $(e).removeClass('lazy-load'); //console.log($(e).data('src'),$(e)) $(e).attr('src',$(e).data('src')); $(e).removeAttr('data-src'); }); //console.log(el.find('[data-src]').length) el.appendTo('[data-news-content-main]'); changeMetaTagsOnForword(data) var entry = $(el).prev().find('[data-news-id]') setTimeout(function(){ initIntersectionObserver(entry,bindingBackwordScrollingObserver) },4000) replaceState(data) next_news_slug = data.next_news; exclude_news.push(data.current_news); }, complete: function() { window.xhr = undefined; $('#gif').hide(); }, error: function(err) { console.log(err) $('#gif').hide(); } }); } }else{ //console.log(window.xhr) } },10) }; function changeMetaTagsOnForword(data){ $('[data-meta-title]').remove(); $('[data-extra-meta-title]').remove() $('head').append(data.meta_html) $('head').append(data.extra_meta_info) } function bindingBackwordScrollingObserver(ent){ //<ent> is intersecting entry while it is visiable var id = $(ent.target).data('news-id') //console.log(id,ent) if( $('[data-news-section]').last().offset().top - $(ent.target).offset().top > 200){ var arr = loadedNews.filter(function(k){ return k.current_news == id; }); replaceState(arr[0]) changeMetaTagsOnForword(arr[0]) }else{ //console.log($('[data-news-section]').last().offset().top - $(ent.target).offset().top) } } function replaceState(data){ if('state' in window.history){ var h = window.history; h.replaceState(data,data.title,data.curr_news_url) }else{ console.warn('You browser is not updated') } } }),100); function add_advertisement() { $(".content.count-br p>br:eq(1)").append('<div id = "v-aninews-in-v2"></div>'); $(".content.count-br p:eq(1)").append('<div id = "v-aninews-in-v2"></div>'); } add_advertisement(); </script> <!-- <script>(function(v,d,o,ai){ai=d.createElement('script');ai.defer=true;ai.async=true;ai.src=v.location.protocol+o;d.head.appendChild(ai);})(window, document, '//a.vdo.ai/core/v-aninews-in-v0/vdo.ai.js');</script> --> <!-- <div id = "v-aninews-in-v2"></div><script data-cfasync="false">(function(v,d,o,ai){ai=d.createElement('script');ai.defer=true;ai.async=true;ai.src=v.location.protocol+o;d.head.appendChild(ai);})(window, document, '//a.vdo.ai/core/v-aninews-in-v2/vdo.ai.js');</script> --> <!-- <script> $(window).load(function () { setTimeout(function(){ $("body").append(`<iframe id="vdoIframe" srcdoc='' width="100%" height="300" frameborder="0" allow="accelerometer; 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// Create a new link element const newLink = document.createElement('a'); newLink.href = 'https://coupons.aninews.in'; newLink.textContent = 'Coupons'; newLink.rel = 'follow'; // Append the new link to the end of the dropdown menu const subMenu = lifestyleElement.querySelector('.sub-menu'); subMenu.appendChild(document.createElement('li').appendChild(newLink)); }); </script>--> <script> var button = document.getElementById('slide'); button.onclick = function () { var container = document.getElementById('mobileSlider'); sideScroll(container, 'right', 25, 100, 10); }; var back = document.getElementById('slideBack'); back.onclick = function () { var container = document.getElementById('mobileSlider'); sideScroll(container, 'left', 25, 100, 10); }; function sideScroll(element, direction, speed, distance, step) { scrollAmount = 0; var slideTimer = setInterval(function () { if (direction == 'left') { element.scrollLeft -= step; } else { element.scrollLeft += step; } scrollAmount += step; if (scrollAmount >= distance) { window.clearInterval(slideTimer); 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