Student Voice - University of Wolverhampton

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href="/schools-and-institutes/faculty-of-science-and-engineering/school-of-pharmacy/" target="_self" title="School of Pharmacy">School of Pharmacy</a></li> </ul> </div> </div> </div> <div class="col-sm-4 mega-menu-side-block mega-menu-side-block--type-news"> <div class="boxed"> <div class="menu_img_wrap"> <img class="lazyload img-fluid" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" role="img" data-srcset="https://pxl-wlvacuk.terminalfour.net/fit-in/320x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-2024/241014-Cyber4ME-Project-Resized.jpg 320w,https://pxl-wlvacuk.terminalfour.net/fit-in/600x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-2024/241014-Cyber4ME-Project-Resized.jpg 600w,https://pxl-wlvacuk.terminalfour.net/fit-in/900x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-2024/241014-Cyber4ME-Project-Resized.jpg 900w,https://pxl-wlvacuk.terminalfour.net/fit-in/1500x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-2024/241014-Cyber4ME-Project-Resized.jpg 1200w" data-src="https://pxl-wlvacuk.terminalfour.net/fit-in/320x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-2024/241014-Cyber4ME-Project-Resized.jpg" alt="A group of students studying for the Cyber4Me project" > </div> <div class="menu_content_wrap"> <span class="floating"> <svg width="38" height="30" viewBox="0 0 38 30" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19 0L0 14.9909L19 30V0Z" fill="#FCEE32"/> <path d="M19 0V30L21.8427 27.7548L38 14.9772L19 0Z" fill="#FCCD37"/> </svg> </span> <p>Funded initiatives increase cybersecurity 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data-srcset="https://pxl-wlvacuk.terminalfour.net/fit-in/320x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images/Mark-O-Shea-(Teaser-Image-1).jpg 320w,https://pxl-wlvacuk.terminalfour.net/fit-in/600x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images/Mark-O-Shea-(Teaser-Image-1).jpg 600w,https://pxl-wlvacuk.terminalfour.net/fit-in/900x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images/Mark-O-Shea-(Teaser-Image-1).jpg 900w,https://pxl-wlvacuk.terminalfour.net/fit-in/1500x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images/Mark-O-Shea-(Teaser-Image-1).jpg 1200w" data-src="https://pxl-wlvacuk.terminalfour.net/fit-in/320x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images/Mark-O-Shea-(Teaser-Image-1).jpg" alt="" > </div> <div class="menu_content_wrap"> <span class="floating"> <svg width="38" height="30" viewBox="0 0 38 30" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19 0L0 14.9909L19 30V0Z" fill="#FCEE32"/> <path d="M19 0V30L21.8427 27.7548L38 14.9772L19 0Z" fill="#FCCD37"/> </svg> </span> <p>Reptile expert reflects on association with University spanning more than 40 years </p> <p><strong>WLV News</strong></p> <p class="punchline"> <a class="d-flex align-items-center" href="/news-and-events/latest-news/2025/march-2025/reptile-expert-reflects-on-association-with-university-spanning-more-than-40-years-.php" title="Read More">Read More <span class="ml-2 d-inline-block"> <svg width="17" height="13" viewBox="0 0 17 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.0035 1L15 6.49998M10.0035 12L15 6.49998M15 6.49998H0" stroke="#00C0F3" stroke-width="2"/> </svg> </span> </a> </p> </div> </div> </div> </div> </div> </div> <div class="corner-right"> <svg width="495" height="370" viewBox="0 0 495 370" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M495 370H0L495 0V370Z" fill="#FAEE2C"/> </svg> </div> </div> </div> </div> </div> <div id="main-content">   <section class="award award-banner v2 key--fragments-triangle-right"> <div class="bg"> <img class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" role="img" data-srcset="https://pxl-wlvacuk.terminalfour.net/fit-in/320x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-18-19/52112933809_12261d3471_k.jpg 320w,https://pxl-wlvacuk.terminalfour.net/fit-in/600x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-18-19/52112933809_12261d3471_k.jpg 600w,https://pxl-wlvacuk.terminalfour.net/fit-in/900x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-18-19/52112933809_12261d3471_k.jpg 900w,https://pxl-wlvacuk.terminalfour.net/fit-in/1500x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-18-19/52112933809_12261d3471_k.jpg 1200w" data-src="https://pxl-wlvacuk.terminalfour.net/fit-in/320x10000/filters:quality(95)/prod01/wlvacuk/media/departments/digital-content-and-communications/images-18-19/52112933809_12261d3471_k.jpg" alt="A student stood in front of a bookshelf smiling" > </div> <div class="overlay"> <h1>Student Voice</h1> </div> <div class="hero"> <svg class="hero_img lazyload" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="292px" height="403px" viewBox="0 0 292 403" style="enable-background:new 0 0 292 403;" xml:space="preserve"> <path class="shape_01" d="M-71.4,116L-436,402.9L-71.4,690L292,402.3L-71.4,116z" fill="#596781"/> <path class="shape_02" d="M0,0v172.7L110,259V86.4L0,0z" fill="#B2C9DE"/> </svg> </div> <div class="fragments fragments--triangle fragments--right"> <div class="fragment fragment--1"> <svg width="227" height="404" viewBox="0 0 227 404" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M0 201.896L257 0V404L0 201.896Z" fill="#D34374"/> </svg> </div> </div> </section>       <div class="general-content general-content--landing key--"><span id="d.en.28560943"></span> <div class="container"> <div class="col-12 general-content__content"> <h3>Your voice matters</h3> <p>Our students are invaluable to us and continuously help us to identify what works well across the University and where improvements could be made. As a student at the University of Wolverhampton, you are part of a community. Your voice in this community matters, and there are many ways to ensure you have a say in your university experience. The more you put in, the more you get out.</p> </div> </div> </div>  <section class="discover bg-navy key------"><span id="d.en.28560958"></span> <div class="container-fluid"> <div class="row"> <div class="col-12 order-lg-2"> <div class="hero_heading"> <span class="longarrow"> <svg width="228" height="46" viewBox="0 0 228 46" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M227.121 25.1213C228.293 23.9497 228.293 22.0503 227.121 20.8787L208.029 1.7868C206.858 0.615223 204.958 0.615223 203.787 1.7868C202.615 2.95837 202.615 4.85786 203.787 6.02944L220.757 23L203.787 39.9706C202.615 41.1421 202.615 43.0416 203.787 44.2132C204.958 45.3848 206.858 45.3848 208.029 44.2132L227.121 25.1213ZM0 26H225V20H0V26Z" fill="#596781"/> </svg> </span> <h2></h2> <div></div> </div> </div> <div class="col-12"> <div class="slider_block"> <div class="slider_discover"> <article class="item"> <a href="https://www.thestudentsurvey.com/" target="_self" title="Final year undergraduates - take the National Student Survey (NSS)"> <span class="img_wrap"> <img role="img" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-src="/media/departments/digital-content-and-communications/images-2024/NSS-square-300x.png" class="lazyload" alt="NSS 2025 Your Views Your NSS" /> </span> <span class="content_wrap"> <span class="content_fig"> <svg width="28" height="22" viewBox="0 0 28 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 0L0 10.8686L14 21.7505V0Z" fill="#596781"/> <path d="M14 0V21.7505L16.0946 20.1227L28 10.8587L14 0Z" fill="#F05A8D"/> </svg> </span> <h3>Final year undergraduates - take the National Student Survey (NSS)</h3> </span> </a> </article> <article class="item"> <a href="https://www.wlv.ac.uk/current-students/news/february-2025/have-your-say-international-student-voice-feedback-sessions.php" target="_self" title="International student: come to a monthly online feedback session "> <span class="img_wrap"> <img role="img" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-src="/media/departments/digital-content-and-communications/images-2024/students-in-courtyard-300x300-button.png" class="lazyload" alt="a group of global majority students sitting in the courtyard" /> </span> <span class="content_wrap"> <span class="content_fig"> <svg width="28" height="22" viewBox="0 0 28 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 0L0 10.8686L14 21.7505V0Z" fill="#A9BFD8"/> <path d="M14 0V21.7505L16.0946 20.1227L28 10.8587L14 0Z" fill="#00C0F3"/> </svg> </span> <h3>International student: come to a monthly online feedback session </h3> </span> </a> </article> <article class="item"> <a href="/current-students/curriculum-framework/" target="_self" title="Share your views on the Curriculum Framework Review "> <span class="img_wrap"> <img role="img" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-src="/media/departments/digital-content-and-communications/images-2024/Curriculum-Framework-Ssquare-button.png" class="lazyload" alt="Professor Gill Knight announcing Curriculum Framework Review" /> </span> <span class="content_wrap"> <span class="content_fig"> <svg width="28" height="22" viewBox="0 0 28 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 0L0 10.8686L14 21.7505V0Z" fill="#596781"/> <path d="M14 0V21.7505L16.0946 20.1227L28 10.8587L14 0Z" fill="#F05A8D"/> </svg> </span> <h3>Share your views on the Curriculum Framework Review </h3> </span> </a> </article> <article class="item"> <a href="https://www.whatuni.com/university-reviews/" target="_self" title="Review WLV for WhatUni for the chance to win £100"> <span class="img_wrap"> <img role="img" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-src="/media/departments/digital-content-and-communications/images-2024/whatuni-review-2024-square-button-300x.png" class="lazyload" alt="Whatuni review 2024 make your words count" /> </span> <span class="content_wrap"> <span class="content_fig"> <svg width="28" height="22" viewBox="0 0 28 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 0L0 10.8686L14 21.7505V0Z" fill="#B4D66B"/> <path d="M14 0V21.7505L16.0946 20.1227L28 10.8587L14 0Z" fill="#57C0A2"/> </svg> </span> <h3>Review WLV for WhatUni for the chance to win £100</h3> </span> </a> </article> </div> </div> </div> </div> </div> </section>  <section class="accordion-with-overview key------"><span id="d.en.29389999"></span> <div class="container-fluid"> <div class="row"> <div class="col-12 col-md-5 order-md-last"> <div class="section_title"> <h2 class="text-navy">Your feedback in action</h2> <p>We’re always listening to student feedback and reflecting to ensure that our offer to students is the best it can be.</p> <svg class="d-none d-md-inline-block" width="228" height="46" viewBox="0 0 228 46" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M0.878677 25.1213C-0.292892 23.9497 -0.292892 22.0503 0.878677 20.8787L19.9706 1.7868C21.1421 0.615223 23.0416 0.615223 24.2132 1.7868C25.3848 2.95837 25.3848 4.85786 24.2132 6.02944L7.24265 23L24.2132 39.9706C25.3848 41.1421 25.3848 43.0416 24.2132 44.2132C23.0416 45.3848 21.1421 45.3848 19.9706 44.2132L0.878677 25.1213ZM228 26H3V20H228V26Z" fill="#596781"/> </svg> </div> </div> <div class="col-12 col-md-7"> <div class="accordion accordion-custom v2" id="accordion29389999"> <div class="card"> <div class="card-header" id="collapse-head29389999-1"> <h3 class="mb-0"> <button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapse29389999-1" title="Your student support services" aria-label="Your student support services" aria-expanded="true" aria-controls="collapse29389999-1"> <i class="fas fa-plus"></i> Your student support services </button> </h3> </div> <div id="collapse29389999-1" class="collapse" aria-labelledby="collapse-head29389999-1" data-parent="#accordion29389999"> <div class="card-body"> <p>We have listened to our users and implemented service improvements to help remove barriers and make it easier for you to access the help and information you need, when you need it.</p> <h4><strong>You have told us many of the central support services can be difficult to access. </strong></h4> <p><strong>We have launched the Student Life Centre.</strong></p> <p>We have extended our face-to-face presence for student access with a newly developed Student Life Centre and pop-up locations across campuses. As well as dedicated Support to Study and Safeguarding bookable drop-ins.  We have launched a new Student Life brand in collaboration with our students and we have invested in the UK's first Cubbie space. </p> <p> </p> <h4><strong>You have told us you want timely and individualised access to mental health support. </strong></h4> <p>We have reconfigured the mental health and wellbeing team to <strong>ensure a consistent and timely response to registrations within a 48-hour period.</strong> Students can select a time and mode of assessment that suits their schedule. </p> <p>We have also<strong> invested in a dedicated University of Wolverhampton mental and social health support line, </strong><a style="font-weight: bold;" href="/current-students/student-support/mental-health-and-wellbeing-advice/wlv-student-life-connect/">WLV Student Life Connect</a><strong>. </strong>This is available 24 hours a day, 365 days a year, along with free access to the <strong>My Possible Self app</strong>. </p> <p>We have launched a range of <strong>psycho-educational sessions </strong>(<a href="/current-students/student-support/mental-health-and-wellbeing-advice/psycho-educational-workshops/">online wellbeing workshops</a>) that students can access without registration.</p> <p><a href="/current-students/student-support/mental-health-and-wellbeing-advice/">Access mental health and wellbeing support here.</a></p> <p> </p> <h4><strong>You have told us that you want consideration for adjustments and support for a wider range of issues including menopause and pregnancy. </strong></h4> <p>We have reduced thresholds to register with the <a href="/current-students/student-support/student-support-and-wellbeing-ssw/advice-for-students-with-disabilities-and-specific-learning-disabilities/">Accessibility, Disability and Inclusion team</a> to include offering adjustments to those students who are pregnant and navigating menopause. </p> <p> </p> <h4><strong>You tell us that navigating Student Finance England systems can be challenging in addition to overcoming unforeseen financial hardship </strong></h4> <p>We have expanded our dedicated <a href="/apply/funding-costs-fees-and-support/financial-support/dennis-turner-hardship-fund/">Student Money and Hardship Team</a> and remain on offer to support with advocacy, signposting, financial welfare advice as well as emergency loans and hardship payments. </p> <p>We remain one of the few universities that offer access to fully funded Dyslexia Assessments. </p> <p>What's more...</p> <p>We understand that financial barriers can become study barriers and effect a student's ability to engage meaningfully. </p> <p>We continue to offer a <strong>£300 access bursary</strong> to all full-time home undergrad students, through <a href="/apply/funding-costs-fees-and-support/wlv-wallet/">WLV Wallet</a>.</p> <p> </p> <h4><strong>You tell us that feeling a sense of belonging on campus is important, but feeling safe is as, if not more, important to you. </strong></h4> <p>We have expanded our <a href="/about-us/corporate-information/safeguarding/">Student Safeguarding provision</a> with a <strong>dedicated Head of operational safeguarding role</strong> who works closely with campus security colleagues, along with continued investment in our dedicated <a style="font-weight: bold;" href="/university-life/security-services/security-apps/">SafeZone app</a>. </p> <p> </p> </div> </div> </div> <div class="card"> <div class="card-header" id="collapse-head29389999-2"> <h3 class="mb-0"> <button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapse29389999-2" title="Your digital learning" aria-label="Your digital learning" aria-expanded="true" aria-controls="collapse29389999-2"> <i class="fas fa-plus"></i> Your digital learning </button> </h3> </div> <div id="collapse29389999-2" class="collapse" aria-labelledby="collapse-head29389999-2" data-parent="#accordion29389999"> <div class="card-body"> <h4><strong>You told us you need reliable PCs and laptops to study on campus </strong></h4> <p>We have upgraded student University PCs to Win 11 and are getting great feedback about them being much faster and more responsive.  And we have added more laptops to the <a href="/lib/info/laptop-loans/">loan scheme</a>. </p> <p> </p> <h4><strong>You told us Wifi on campus is an issue</strong></h4> <p>We have improved onboarding with the <a href="https://www.wlv.ac.uk/its/self-help/wireless-networks/">Geteduroam app</a>, and have introduced better resources as well as pop-up sessions at enrolment hubs to help you get online quickly and easily.</p> <p> </p> <h4><strong>You told us you want to get going with all things digital as soon as possible when you start Uni</strong></h4> <p>We provide digital orientation resources through pre-arrival emails and the <a href="https://canvas.wlv.ac.uk/courses/44517">Get Set Badge</a>. </p> <p> </p> <h4><strong>You told us you want to get help and advice with your IT and digital queries face to face</strong></h4> <p>We now offer drop-in IT support in the Student Life Centre. This service is proving particularly popular! </p> <p> </p> <h4><strong>You told us you wanted to find topics more easily in Canvas </strong></h4> <p>We introduced a new search feature and course templates to standardise the layout. </p> <p> </p> <h4><strong>You told us you wanted to upskill in digital and cyber</strong></h4> <p>We're pleased to be launching a new <a href="/current-students/student-support/digital-badges/">Digital Skills Badge</a>. This bite-sized course covers the basics of cyber, data, and AI. You can complete it any time, at your own pace and share your badge on LinkedIn. We also provide training on accessibility software. </p> </div> </div> </div> <div class="card"> <div class="card-header" id="collapse-head29389999-3"> <h3 class="mb-0"> <button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapse29389999-3" title="Your Library and learning resources" aria-label="Your Library and learning resources" aria-expanded="true" aria-controls="collapse29389999-3"> <i class="fas fa-plus"></i> Your Library and learning resources </button> </h3> </div> <div id="collapse29389999-3" class="collapse" aria-labelledby="collapse-head29389999-3" data-parent="#accordion29389999"> <div class="card-body"> <h4><strong>You told us that Academic Skills support needs to be delivered at the right time and in the right ways to help you when you need it. </strong></h4> <p>Because you told us you want to attend Skills for Learning workshops but they sometimes clash with your lecture timetable, we also run evening and Saturday workshops throughout the semester. </p> <p>If you’d prefer not to wait, no problem, get in touch at <a href="mailto:skills@wlv.libanswers.com">skills@wlv.libanswers.com</a> for further help.</p> <p>Furthermore, we deliver academic skills workshops as part of module lectures. In the 23-24 academic year, we spent an additional 688 hours with students in these sessions, compared to the previous year!</p> <p> </p> <h4><strong>You told us information on academic skills, referencing and using the Library needs to be made available at the start of your course. </strong></h4> <p>The Library service – and particularly our Skills for Learning support – is now part of the new <a href="https://canvas.wlv.ac.uk/courses/44517digital">Get Set</a><strong> </strong>Digital Badge. This induction course is promoted to all students at the beginning of the year, and includes guidance on accessing our referencing, writing and research support. By December 2024, over 4,500 students had accessed this resource.</p> <p> </p> <h4><strong>You told us Library opening hours need to be longer at the weekend.</strong></h4> <p>We extended weekend opening during Semester One and Two at City and Walsall campuses. Harrison and Walsall libraries are now open 10am-10pm on both Saturday and Sunday, and continue to be 24/7 during peak demand periods.</p> <p> </p> <h4><strong>You said Harrison Library was in need of updating, with a lack of variety of study spaces, IT facilities and tired old carpets and toilets. </strong></h4> <h4><strong>You said that the third floor IT Suite was particularly dated, with cramped and overcrowded study spaces. </strong></h4> <p>We have now fully updated the IT Suite with a new spacious layout and a range of different PC study desks. Pods, booths, and new planters break up the space to make it feel more welcoming.</p> <p>Now you've said: “The third floor feels fresh and spacious!”</p> <p><strong>You also said there was not enough power sockets and that those we did have were not accessible easily.</strong></p> <p>We have installed lots of additional plug sockets and our Estates & Facilities team have maximised the available power in the building. 96% of the study spaces on the third-floor silent area now have accessible power.</p> <p>Now you've said: “The space is much more organised and the separate work spaces with plugs are really handy.”</p> <h4><strong>We have also listened to your feedback about the need for the library to be cleaner, more welcoming, and with a greater variety of study spaces. </strong></h4> <p>The ground floor layout has been completely updated with new booths, tables, planters, and an updated Skills for Learning area. New carpets and refreshed painting throughout the building make all floors cleaner and brighter. The toilets have also had a refresh.</p> <p>Now you've said: </p> <p>“The space is more open, bright and accessible.”<br />“Feels more contemporary.”<br />“Welcoming and friendly.”<br />“The library appears much cleaner, it has better study spaces.”<br />“Looks welcoming, bright and spacious.”</p> </div> </div> </div> <div class="card"> <div class="card-header" id="collapse-head29389999-4"> <h3 class="mb-0"> <button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapse29389999-4" title="Navigating your academic journey " aria-label="Navigating your academic journey " aria-expanded="true" aria-controls="collapse29389999-4"> <i class="fas fa-plus"></i> Navigating your academic journey </button> </h3> </div> <div id="collapse29389999-4" class="collapse" aria-labelledby="collapse-head29389999-4" data-parent="#accordion29389999"> <div class="card-body"> <h4><strong>You told us that processes, systems and policies at the University could be confusing, and that you don't always know where to go for help. Enrolment in particular can be overcomplicated and off-putting. </strong></h4> <p>This past year the University has focussed on improving your experience of administration during your time with us.</p> <p>Starting with getting <strong>you re-enrolled as quickly and easily as possible</strong>, we introduced enrolment hubs as one-stop shops to resolve any issues you had and simplified the re-enrolment process.  </p> <p>We have also <strong>updated a number of policies to make them clearer and fairer for our students.</strong> You will have seen that we have been using video shorts to help you understand our policies and the wide-range of services at the university that work to ensures you are able to achieve your goals. <a href="/current-students/student-support/askwlv/">Find video guides here</a>. </p> <p>For our students who had a difficult previous year and were required to repeat some of their study, we launched our <a href="https://www.youtube.com/watch?v=Xza1-4lF8cM&t">‘Back on Track’</a> initiative that provided <strong>support and encouragement for such students to re-enrol and get back on track to complete their qualification. </strong></p> <p>As you look towards the completion of your qualification, we have <strong>revised our <a href="/current-students/graduation-ceremonies/">graduation ceremonies</a> </strong>(held within a magnificent new venue) to make them even more of a spectacle and celebration for you. </p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="component-course-overview-footer quote-with-image"> <div class="container-fluid"> <h2 class='quote-heading'>What our students say</h2> <div class="media align-items-center"> <div class="media-image"> <img src='https://pxl01-wlvacuk.terminalfour.net/fit-in/418x325/filters:format(webp)/prod01/channel_25/media/case-study-images/homepage-testimonial-Aabidah-Shah-headshot.jpg' data-src='https://pxl01-wlvacuk.terminalfour.net/prod01/channel_25/media/case-study-images/homepage-testimonial-Aabidah-Shah-headshot.jpg' class=" lazyloaded" alt='Image for case study: Aabidah Shah, BA (Hons) Photography graduate'> </div> <div class="media-body"> The great support and understanding from the staff massively impacted my time at the University, without kindness and compassion I wouldn’t be where I am. <div class="media-footer"> Aabidah Shah, BA (Hons) Photography graduate </div> </div> </div> </div> </section>  <section class="accordion-with-overview key------"><span id="d.en.29389995"></span> <div class="container-fluid"> <div class="row"> <div class="col-12 col-md-5 order-md-last"> <div class="section_title"> <h2 class="text-navy">How do we ensure your views make a difference?聽</h2> <p>The University and Students' Union work collaboratively to keep student voices at the heart of the conversations and development.</p> <svg class="d-none d-md-inline-block" width="228" height="46" viewBox="0 0 228 46" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M0.878677 25.1213C-0.292892 23.9497 -0.292892 22.0503 0.878677 20.8787L19.9706 1.7868C21.1421 0.615223 23.0416 0.615223 24.2132 1.7868C25.3848 2.95837 25.3848 4.85786 24.2132 6.02944L7.24265 23L24.2132 39.9706C25.3848 41.1421 25.3848 43.0416 24.2132 44.2132C23.0416 45.3848 21.1421 45.3848 19.9706 44.2132L0.878677 25.1213ZM228 26H3V20H228V26Z" fill="#596781"/> </svg> </div> </div> <div class="col-12 col-md-7"> <div class="accordion accordion-custom v2" id="accordion29389995"> <div class="card"> <div class="card-header" id="collapse-head29389995-1"> <h3 class="mb-0"> <button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapse29389995-1" title="We listen " aria-label="We listen " aria-expanded="true" aria-controls="collapse29389995-1"> <i class="fas fa-plus"></i> We listen </button> </h3> </div> <div id="collapse29389995-1" class="collapse" aria-labelledby="collapse-head29389995-1" data-parent="#accordion29389995"> <div class="card-body"> <p>Annual surveys, like the NSS, are an excellent way for universities to collate and analyse data on student satisfaction. But you don't need to wait for a survey to get your voice heard. You can have your say all year round in a variety of ways, including:</p> <ul> <li><strong>talk to your Personal Tutor or Academic Coach         </strong></li> <li><strong>engage with your <a href="https://www.wolvesunion.org/student_voice/representation/">Course Rep or School Rep through the Students' Union</a></strong></li> <li><strong>visit or contact <a href="/current-students/student-support/askwlv/">ASK@WLV</a></strong></li> </ul> <p>Student Voice is not just one-way communication; it's about enabling dialogue and creating space for collaboration. We work closely with the Student's Union to get a deeper understanding of your views. Key themes are also highlighted through your tutors and academic coaches, so regularly engaging with them can enhance your experience and the experience of future students.  </p> <p> </p> </div> </div> </div> <div class="card"> <div class="card-header" id="collapse-head29389995-2"> <h3 class="mb-0"> <button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapse29389995-2" title="We analyse" aria-label="We analyse" aria-expanded="true" aria-controls="collapse29389995-2"> <i class="fas fa-plus"></i> We analyse </button> </h3> </div> <div id="collapse29389995-2" class="collapse" aria-labelledby="collapse-head29389995-2" data-parent="#accordion29389995"> <div class="card-body"> <p>Both quantitative data (stats from surveys) and qualitative data (i.e. what you tell us) is collated, analysed and fed back to the relevant departments and areas. In particular, we're looking out for what's important to you, what's worked well, and what we can improve on.     </p> </div> </div> </div> <div class="card"> <div class="card-header" id="collapse-head29389995-3"> <h3 class="mb-0"> <button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapse29389995-3" title="We take action" aria-label="We take action" aria-expanded="true" aria-controls="collapse29389995-3"> <i class="fas fa-plus"></i> We take action </button> </h3> </div> <div id="collapse29389995-3" class="collapse" aria-labelledby="collapse-head29389995-3" data-parent="#accordion29389995"> <div class="card-body"> <p>Your views are integral to the improvements we make to your course and to student services. We take on board what you say and ensure that the student voice is represented in key decision-making across the University. What you tell us can trigger a change in a process or system, help us develop our infrastructures and allow us to invest in areas that matter to you. What's more, engaging with our service users helps us to understand the impact of changes on your everyday experience.</p> <p> </p> <p> </p> </div> </div> </div> <div class="card"> <div class="card-header" id="collapse-head29389995-4"> <h3 class="mb-0"> <button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapse29389995-4" title="We communicate" aria-label="We communicate" aria-expanded="true" aria-controls="collapse29389995-4"> <i class="fas fa-plus"></i> We communicate </button> </h3> </div> <div id="collapse29389995-4" class="collapse" aria-labelledby="collapse-head29389995-4" data-parent="#accordion29389995"> <div class="card-body"> <p>Of course, it's no good to make improvements if you don't know about it! We'll communicate with you in various ways throughout your academic journey at the University and beyond. </p> </div> </div> </div> </div> </div> </div> </div> </section>  <section class="order-prospectus key------"><span id="d.en.29390007"></span> <div class="wrapper lazyload"> <picture> <source media="(min-width: 768px)" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" srcset="https://pxl01-wlvacuk.terminalfour.net/filters:format(webp)/prod01/channel_25/media/departments/digital-content-and-communications/images-18-19/52112374208_04c72356da_k.jpg"> <source media="(min-width: 320px)" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" srcset="https://pxl01-wlvacuk.terminalfour.net/filters:format(webp)/prod01/channel_25/media/departments/digital-content-and-communications/images-18-19/52112374208_04c72356da_k.jpg"> <img role="img" class="lazyload section_bg" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" alt=""> </picture> <div class="container"> <div class="overlay_content"> <a href="https://www.wolvesunion.org/" target="_self" title="Students' Union"> <h1>Students' Union</h1> <span class="subtitle">Academic representation, Course Reps and Schools Reps</span> <span class="longarrow d-block"> <img role="img" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-src="/media/2019-template-assets/graphics/desktop_arrow.svg" class="lazyload" alt="" /> </span> </a> </div> </div> </div> </section><section class="component-course-overview-footer quote-with-image"> <div class="container-fluid"> <h2 class='quote-heading'>Digital Insights Survey 2021/22</h2> <div class="media align-items-center"> <div class="media-image"> <img src='https://pxl01-wlvacuk.terminalfour.net/fit-in/418x325/filters:format(webp)/prod01/channel_25/media/departments/digital-content-and-communications/images-18-19/50566187266_c2f687c3d9_c.jpg' data-src='https://pxl01-wlvacuk.terminalfour.net/prod01/channel_25/media/departments/digital-content-and-communications/images-18-19/50566187266_c2f687c3d9_c.jpg' class=" lazyloaded" alt='Image for case study: Respondents to the Jisc Digital Insights survey 2021/22'> </div> <div class="media-body"> 77% rated their online learning environment as good, excellent or best imaginable. 88% rated the usability of Canvas as good, excellent or best Imaginable. 72% agreed that their online learning materials are accessible. 72% rated the quality of online and digital learning on their course as good, excellent or best imaginable. <div class="media-footer"> Respondents to the Jisc Digital Insights survey 2021/22 </div> </div> </div> </div> </section>  <section class="happen bg-white key------ 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