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Data Processing Addendum

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Protecting personal data</h3><p>When you use Linktree, you and we both collect and use information about people (such as visitors to your profile and individuals who appear in your content). European laws have rules which protect that information (known as “EU Data Protection Laws”).</p><p>This Data Processing Addendum (“DPA”) applies to you when the use of your Linktree account is subject to the EU Data Protection Laws. It forms part of the <a href="https://linktr.ee/s/terms/">Terms</a> (but if there’s any conflict between this DPA and the <a href="https://linktr.ee/s/terms/">Terms</a>, this DPA will take precedence).</p><h3>2. Responsibilities</h3><p>Your and our responsibilities under this DPA depend on our roles as either a “controller” or “processor” of personal data under EU Data Protection Laws (summarised in the table below).</p><p>When we talk about either of us acting as a “controller”, we mean us or you determining what personal data is for and how it’s used. When we talk about Linktree acting as a “processor”, we mean us handling or processing personal data on your behalf, as the “controller”.</p></div><div class="_w-table"><table class="table_component"><thead class="table_head"><tr class="table_row"><th class="table_header"></th><th class="table_header"><p class="p">Controller</p></th><th class="table_header"><p class="p">Processor</p></th></tr></thead><tbody class="table_body"><tr class="table_row"><td class="table_cell_small"><p class="p margin-bottom_24px">You</p></td><td class="table_cell_large"><p class="p margin-bottom_24px">Generally, you act as a controller of personal data:</p><ul role="list" class="list margin-bottom_24px"><li><div class="p">contained within any content that you post or generate on Linktree; and</div></li><li><div class="p">relating to Profile Visitors,</div></li></ul><p class="p">(together “Profile Data“).</p></td><td class="table_cell_large"><p class="p">N/A</p></td></tr><tr class="table_row"><td class="table_cell_small"><p class="p margin-bottom_24px">Linktree</p></td><td class="table_cell_large"><p class="p margin-bottom_24px">Linktree may also act as a controller of Profile Data where:</p><ul role="list" class="list margin-bottom_24px"><li><div class="p">we scan profiles and links to decide whether to apply sensitive content warnings, block a domain, remove any content or suspend your profile (in line with our <a href="https://linktr.ee/s/community-standards/">Community Standards</a>);</div></li><li><div class="p p-large">we analyse visitor’s interactions with profiles to: (i) deliver you hints and tips to optimise the performance of your profile; and (ii) recommend profiles to visitors who subscribe to Linktree users (“Subscribers”);</div></li><li><div class="p">we produce statistics about the operation of link-lock functionality, which you choose to apply and we use this info for our analytics purposes; and</div></li><li><div class="p">we use Linktree-controlled cookies to process personal data about Profile Visitors for analytics purposes (see our<a href="https://linktr.ee/s/about/cookie-notice/"> Cookie Notice</a>),</div></li></ul><p class="p">collectively, the “Controller Services“.</p></td><td class="table_cell_large"><p class="p margin-bottom_24px">We also process Profile Data on your behalf when:</p><ul role="list" class="list margin-bottom_24px"><li><div class="p">we facilitate you to post content to your profile (either directly or via links to embedded content);</div></li><li><div class="p p-large">we collect personal data generated when a person visits or interacts with your profile (e.g. by filling out a contact form or making  payments to you); and</div></li><li><div class="p p-large">we implement link-locking functionality to facilitate unlocking of restricted areas on your profile,</div></li><li><div class="p p-large">collectively the “Processor Services“, for the purpose of providing our service in accordance with the <a href="https://linktr.ee/s/terms/">Terms</a> (the “Permitted Purpose“).</div></li></ul></td></tr></tbody></table></div><div class="richtext max-width_mobile w-richtext"><h3>3. Controller Services</h3><p>Each of us has responsibilities in relation to the Controller Services, which are set out in the table below. To the extent that there are additional obligations under EU Data Protection Laws in respect of the Controller Services, they will remain with each of us and you individually.</p></div><div class="_w-table"><table class="table_component"><thead class="table_head"><tr class="table_row"><th class="table_header"><p class="p">No.</p></th><th class="table_header"><p class="p">Obligation under EU Data Protection Law</p></th><th class="table_header"><p class="p">Linktree</p></th><th class="table_header"><p class="p">You</p></th></tr></thead><tbody class="table_body"><tr class="table_row"><td class="table_cell_small"><p class="p margin-bottom_24px">A</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">A legal basis</p></td><td class="table_cell_large"><p class="p">We rely on our and our users’ legitimate interests to carry out the Controller Services.</p></td><td class="table_cell_large"><p class="p">You must identify a legal basis for the processing that you undertake, by letting us carry out the Controller Services.</p></td></tr><tr class="table_row"><td class="table_cell_small"><p class="p margin-bottom_24px">B</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">Providing information to individuals (“Data Subjects”)</p></td><td class="table_cell_large"><p class="p margin-bottom_24px">Our<a href="https://linktr.ee/s/privacy/"> Privacy Notice</a> sets out how we process personal data for the purposes of the Controller Services.</p></td><td class="table_cell_large"><p class="p margin-bottom_24px">You must provide notice to Data Subjects about (i) your role in letting Linktree process their data to carry out the Controller Services; and (ii)  any other processing that you undertake.</p></td></tr><tr class="table_row"><td class="table_cell_small"><p class="p margin-bottom_24px">C</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">Complying with Data Subject rights requests</p></td><td class="table_cell_large"><p class="p">We are responsible for addressing Profile Visitors’ rights with respect to any personal data we store for carrying out the Controller Services. <br/><br/>When you tell us about a Profile Visitor who has exercised their rights against you, or any  communication from a supervisory authority (each a “Request“), we will deal with the Request to the extent we are responsible for doing so under this DPA.<br/><br/>We will also provide you with any reasonable assistance that you request to enable you to meet your obligations under EU Data Protection Laws.</p></td><td class="table_cell_large"><p class="p">You are responsible for addressing Data Subjects’ rights with respect to your role in letting us carry out the Controller Services.<br/><br/>Where you have received a Request, you are not allowed to answer on Linktree’s behalf. You will promptly share all relevant info with us (within a max. of  7 days) and provide any reasonable assistance that we request, to enable us to meet our obligations under EU Data Protection Laws. <br/><br/>‍</p></td></tr><tr class="table_row"><td class="table_cell align-top"><p class="p margin-bottom_24px">D</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">Securing Profile Data </p></td><td class="table_cell_large"><p class="p">We will implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks presented by the Controller Services, in particular from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.</p></td><td class="table_cell_large"><p class="p">You will keep your password secure and ensure that you do not do anything that could compromise the security of the personal data processed as part of the Controller Services.<br/><br/>‍</p></td></tr></tbody></table></div><div><div class="richtext max-width_mobile w-richtext"><h3>4. Processor Services</h3><p>You will comply with your obligations when acting as a “controller” under applicable data protection laws in respect of Profile Data and Linktree will follow your instructions, and comply with its obligations under EU Data Protection Laws, when acting as a “processor” in relation to the Processor Services as follows:</p><ul role="list"><li>we will only process Profile Data in accordance with the <a href="https://linktr.ee/s/terms/">Terms</a>. If we become aware that processing for the Permitted Purpose infringes EU Data Protection Laws, we will let you know;</li><li>we will make sure that any person we authorise to process Profile Data will keep it confidential;</li><li>we will implement appropriate technical and organisational measures designed to protect Profile Data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access;</li><li>if we become aware of a confirmed personal data breach in respect of Profile Data, we will notify you without undue delay;</li><li>you consent to us engaging third parties (“<strong>Subprocessors</strong>”) to process Profile Data for the Permitted Purpose, provided that: (i) we maintain an up-to-date list of Subprocessors in our <a href="https://linktr.ee/s/privacy/">Privacy Notice</a>, which we will update before we make any changes to Subprocessors; (ii) we will impose data protection terms on any Subprocessor as required to protect Profile Data to the standard set by EU Data Protection Laws; and (iii) we remain responsible for any breach of this DPA caused by any Subprocessor. You may object to a Subprocessor before we appoint or replace them, provided your objection is based on reasonable grounds relating to data protection. In that event, we will either not appoint or replace the Subprocessor or, if this is not possible, you may suspend or terminate your account (but you won’t receive a refund of any fees paid upfront);</li><li>taking into account the nature of the processing, we will provide all reasonable and timely assistance to you (at your expense) to enable you complete a legally required data protection impact assessment and to respond to: (i) any request from an individual to exercise its rights under EU Data Protection Laws; and (ii) any other enquiry or complaint received from an individual, regulator or third party in connection with processing Profile Data;</li><li>upon cancellation of your account, we will delete Profile Data in our possession or control for the purposes of the Processor Services (except to the extent we are required by applicable law to retain Profile Data); and</li><li>on request, we will provide copies of relevant security certifications or other documentation necessary to verify our compliance with this DPA in respect of the Processor Services. Such documents will be subject to the confidentiality provisions in the <a href="https://linktr.ee/s/terms/">Terms</a>.</li></ul><h3>5. International data transfers</h3><p>We will both follow EU Data Protection Laws when transferring personal data to another country. You and we agree that when there is a transfer of personal data from the European Economic Area (<strong>EEA</strong>) or the United Kingdom (<strong>UK</strong>) from you to us, the Data Transfer Addendum (see below) forms part of, and is incorporated into, this DPA.</p><h3>6. Definitions</h3><p>Words used but not defined in this DPA have the same meaning as in the <a href="https://linktr.ee/s/privacy/">Terms</a>. Additionally, the following definitions apply:</p><ul role="list"><li>“<strong>EU Data Protection Laws</strong>” means (as applicable) Regulation (EU) 2016/679 (“EU GDPR”); or the EU GDPR as it forms part of UK law by virtue of section 3 of the European Union (Withdrawal) Act 2018 (“<strong>UK GDPR</strong>“).</li><li>“<strong>controller</strong>“, “<strong>processor</strong>“, “<strong>personal data</strong>” and “<strong>personal data breach</strong>” have the meanings set out in EU Data Protection Laws.</li></ul><h2>Data Transfer Addendum</h2><p>This Data Transfer Addendum applies to you when the use of your Linktree account is subject to EU Data Protection Laws. It forms part of the DPA and the Terms (but if there is any conflict between this Data Transfer Addendum and the DPA or Terms, this Data Transfer Addendum will take precedence).</p><h3>1. Appropriate safeguards</h3><p>When the transfer of Profile Data from you to us is a Restricted Transfer:</p><ul role="list"><li>(a) in respect of personal data protected by the EU GDPR, the Controller to Controller SCCs shall apply to the Controller Services and the Controller to Processor SCCs shall apply to the Processor Services; and</li><li>(b) in relation to personal data that is protected by the UK GDPR, the EU SCCs, completed as set out in (a) above shall apply, and the EU SCCs will be deemed amended as specified by Part 2 of the UK Addendum, which will be deemed entered into and incorporated into this Data Transfer Addendum by this reference.</li></ul><h3>2. Definitions</h3><p>This Data Transfer Addendum uses the same terms as in the <a href="https://linktr.ee/s/privacy/">Terms</a> and DPA. Additionally, the following definitions apply:</p><ul role="list"><li>“<strong>Restricted Transfer</strong>” means: (i) where the EU GDPR applies, a transfer of personal data from the EEA to a country outside of the EEA which is not subject to an adequacy determination by the European Commission (“EC”); and (ii) where the UK GDPR applies, a transfer of personal data from the UK to any other country which is not based on adequacy regulations pursuant to Section 17A of the United Kingdom Data Protection Act 2018.</li><li>“<strong>Controller to Controller SCCs</strong>” means module one of the contractual clauses annexed to the EC’s Implementing Decision 2021/914 of 4 June 2021 where: (i) for the purposes of Clause 17, Irish law will govern; (ii) in Clause 18(b), disputes will be resolved by the courts of Ireland; and (iii) Annex I shall be completed as set out in Clause 3 of this Data Transfer Addendum and Annex II shall be completed as set out in the Linktree Security Measures.</li><li>“<strong>Controller to Processor SCCs</strong>” means module two of the contractual clauses annexed to the EC’s Implementing Decision 2021/914 of 4 June 2021 where: (i) in Clause 9, Option 1 will apply, and the time period for prior notice of Subprocessor changes shall be as set out in Clause 4 of the DPA; (ii) in Clause 17, Option 1 will apply, and Irish law will govern; (iii) in Clause 18(b), disputes shall be resolved before the courts of Ireland; and (iv) Annex I shall be completed as set out in Clause 3 of this Data Transfer Addendum and Annex II shall be completed as set out in the Linktree Security Measures.</li><li>“<strong>EU SCCs</strong>” means the Controller to Controller SCCs or the Controller to Processor SCCs, as applicable.</li><li>“<strong>UK Addendum</strong>” means the “International Data Transfer Addendum to the EU Commission Standard Contractual Clauses” issued by the Information Commissioner’s Office under s.119A(1) of the UK Data Protection Act 2018. Tables 1 to 3 in Part 1 of the UK Addendum shall be deemed completed with the relevant information from the EU SCCs, completed as set out in Clause 3 of this Data Transfer Addendum, and the option “Importer” shall be deemed checked in Table 4.</li></ul><h3>3. Annex I to the SCCs</h3><h4>A. LIST OF PARTIES</h4></div><div class="_w-table"><table class="table_component"><thead class="table_head"><tr class="table_row"><th class="table_header"></th><th class="table_header"><p class="p">Data exporter</p></th><th class="table_header"><p class="p">Data importer</p></th></tr></thead><tbody class="table_body"><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">Name, address and contact details</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">As specified in your Linktree account </p></td><td class="table_cell_large"><p class="p">Linktree Pty Ltd of 1-9 Sackville Street, Collingwood, VIC 3066</p></td></tr><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">Activities relevant to the data transferred under these SCCs</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">Sending personal data to Linktree in accordance with the <a href="https://linktr.ee/s/privacy/">Terms</a></p></td><td class="table_cell_large"><p class="p margin-bottom_24px">Receiving and processing personal data from you in accordance with the <a href="https://linktr.ee/s/privacy/">Terms</a></p></td></tr><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">Role</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">Controller</p></td><td class="table_cell_large"><p class="p">Controller for the Controller Services<br/><br/>Processor for the Processor Services</p></td></tr><tr class="table_row"></tr></tbody></table></div><div class="richtext max-width_mobile margin-top_20px w-richtext"><h4>B. DESCRIPTION OF TRANSFER</h4></div><div class="_w-table"><table class="table_component"><thead class="table_head"><tr class="table_row"><th class="table_header"><p class="p">Categories of Data Subjects whose personal data is transferred</p></th><th class="table_header"><p class="p">Linktree users</p></th></tr></thead><tbody class="table_body"><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">Categories of personal data transferred</p></td><td class="table_cell_large"><ul role="list" class="list margin-bottom_24px"><li><div class="p">Contact data: name, account(s) email address; user name (including URL)</div></li><li><div class="p p-large">PRO-user data: name; payment email address; billing address; payment method</div></li><li><div class="p p-large">Miscellaneous data: user marketing preferences; industry/vertical; password (held in hashed form)</div></li><li><div class="p p-large">Profile data: profile title; photo; bio; link names/descriptions; links to social media sites; embedded data or content within a Linktree profile (e.g. videos, donation links)</div></li><li><div class="p p-large">Device data: IP address; language used; browser type; time zone settings; time spent on webpages; unique device identifiers; other diagnostic data; application data</div></li></ul></td></tr><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">Sensitive data transferred </p></td><td class="table_cell_med"><p class="p margin-bottom_24px">None</p></td></tr><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">The frequency of the data transfer (e.g. on a one-off or continuous basis)</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">Continuous based on your use of our services</p></td></tr><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">Nature of the processing</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">Linktree’s platform connects audiences to wherever you are online, and makes your content more discoverable and easier to manage</p></td></tr><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">Purpose(s) of the data transfer and further processing</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">The provision of services under the <a href="https://linktr.ee/s/terms/">Terms</a></p></td></tr><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">The period for which the personal data will be retained, or, if that is not possible, the criteria used to determine that period</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">The duration of the provision of services under the <a href="https://linktr.ee/s/terms/">Terms</a> or as required by applicable law</p></td></tr><tr class="table_row"><td class="table_cell_med"><p class="p margin-bottom_24px">For transfers to Subprocessors, also specify the subject matter, nature and duration of the processing</p></td><td class="table_cell_med"><p class="p margin-bottom_24px">Where we engage Subprocessors (also referred to as our “service providers” or “partners”), we will do so in compliance with the EU SCCs. The subject matter, nature and duration of the processing activities carried out by the Subprocessor will not exceed those carried out by us in accordance with this Annex.</p></td></tr></tbody></table></div><div class="richtext max-width_mobile margin-top_20px w-richtext"><h4>C. 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