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Buy and use mobile tickets with Ventra App | Metra

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title="Finances" data-drupal-link-system-path="node/8497">Finances</a> </li> </ul> </li> </ul> </div> </div> </div> </nav> </div> </div> </header> <div class="grid-x"> </div> <div> <section class="views-element-container block-views-block-big-yellow-block-1 block block-views block-views-blockbig-yellow-block-1" id="block-views-block-big-yellow-block-1"> <div> <div class="js-view-dom-id-704dea62451a2565f0e1f3ebe7030d047f311d3ff0d1529aebab307eaa74954e grid-container"> </div> </div> </section> </div> <div class="grid-x"> <main id="main" class="cell small-12" role="main"> <a id="main-content"></a> <section> <div class="title-container grid-container full"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-6 medium-offset-1"> <section id="block-metrarail-page-title" class="block-metrarail-page-title block block-core block-page-title-block"> <h1><span>Buy and use mobile tickets with Ventra App</span> </h1> </section> </div> <div class="cell medium-4 page-menu-find"> <ul class="accordion" data-accordion data-allow-all-closed="true"> <li class="accordion-item" data-accordion-item> <a href="#" class="accordion-title">Find more in <strong>Buy and use mobile tickets with Ventra App</strong></a> <div class="accordion-content" data-tab-content> <section class="block block-metra-menus block-find-more-block"> <div class="main-menu"> <ul class="vertical medium-horizontal menu" data-responsive-menu="drilldown medium-dropdown" data-auto-height="true" data-parent-link="true" data-animate-height="true"> <li > <a href="/opening-ventra-app" title="Opening the Ventra App" data-drupal-link-system-path="node/1299">Opening the Ventra App</a> </li> <li > <a href="/creating-ventra-account" title="Creating a Ventra account" data-drupal-link-system-path="node/1300">Creating a Ventra account</a> </li> <li > <a href="/buying-full-and-reduced-metra-mobile-tickets" title="Buying Metra Mobile Tickets" data-drupal-link-system-path="node/1301">Buying Metra Mobile Tickets</a> </li> <li > <a href="/using-metra-mobile-tickets" title="Using Metra Mobile Tickets " data-drupal-link-system-path="node/1302">Using Metra Mobile Tickets </a> </li> <li > <a href="/buying-regional-connect-pass-ventra-app" title="Regional Connect passes" data-drupal-link-system-path="node/1303">Regional Connect Passes</a> </li> <li > <a href="/moving-tickets-one-device-another" title="Moving Tickets from one device to another" data-drupal-link-system-path="node/1304">Moving Tickets from One Device to Another</a> </li> <li > <a href="/using-pre-tax-transit-benefits-ventra-app" title="Using pre-tax transit benefits in the app" data-drupal-link-system-path="node/1305">Using Pre-Tax Transit Benefits in the App</a> </li> <li > <a href="/ventra-app-faq" title="Ventra App FAQs" data-drupal-link-system-path="node/8457">Ventra App FAQs</a> </li> </ul> </div> </section> </div> </li> </ul> </div> </div> <p></p> <div class="grid-x"> <div class="cell small-12 medium-6 medium-offset-1"> <section class="block block-metra-menus block-jump-to-block"> <div class="block-jump-block"> <p>Jump to</p> <hr> <ul></ul> </div> </section> </div> </div> </div> </div> <div class="grid-container full"> <div> <div data-drupal-messages-fallback class="hidden"></div><section id="block-metrarail-content" class="block-metrarail-content block block-system block-system-main-block"> <article id="node-8346"> <div class="view-mode-full"> <div id="" class="metrarail-1col metrarail-section metrarail-section-color-white grid-container full"> <div class="grid-x"> <div class="cell small-12"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-12"> <section class="block block-layout-builder block-field-blocknodelanding-pagebody"> <div class="body field field-node--body field-name-body field-type-text-with-summary field-label-visually_hidden grid-container"> <div class="field-label visually-hidden">Body</div> <div class="field-items grid-x"> <div class="field-item cell small-12 medium-6 medium-offset-1"><h2>Go mobile with&nbsp;the Ventra app</h2> <p>The Ventra app is a safe and convenient way to buy and display Metra tickets on your smartphone with a credit or debit card or a Ventra account. Download the app for free from the <a href="https://itunes.apple.com/us/app/ventra/id1005645256" target="_blank">Apple App Store</a> or <a href="https://play.google.com/store/apps/details?id=com.ventrachicago.riderapp" target="_blank">Google Play</a>. Then use it to buy any kind of Metra ticket on the go, anytime, anywhere. You can skip the ticket window and show your mobile ticket to the conductor whenever you ride Metra. It’s like having a Metra ticket vending machine in your pocket.</p> <p>The app has a simplified user interface and dashboard for train or bus tracking and account management. For Metra customers, the other highlights include:</p> <ul> <li>You can easily summon your Metra pass from the home screen.</li> <li>If you need a new pass or ticket, you can quickly choose to reorder based on your most recent purchases.</li> <li>If you upgrade to a new device, you can move your tickets to the new device yourself, rather than having to go through Ventra customer service.</li> <li>The app has fare products exclusive to the app – the Day Pass 5-Pack, which provides five Day Passes that can be used on any five days within 90 days of pruchase, and the $10 Weekend Pass, which allows for unlimited travel on all lines on both Saturday and Sunday of the weekend.</li> <li>The app also gives you quick access to an integrated trip-planning tool to help you find your way across the Chicago area on Metra, the CTA or Pace. <strong><a href="https://www.youtube.com/watch?v=vgb_CoKQGIk">Click here</a></strong> for a video on how to use that feature.</li> <li>If you want to rent a bike, you can see how many bikes are available at the nearest Divvy station.</li> </ul> <p>&nbsp;</p> <p><a href="http://play.google.com/store/apps/details?id=com.ventrachicago.riderapp" target="_blank"><img alt="Android Store" src="/sites/default/files/assets/logo_android_store.png"></a><a href="http://itunes.apple.com/us/app/ventra/id1005645256" target="_blank"><img alt="Apple Store" src="/sites/default/files/assets/logo_apple_store.png"></a></p> <p>&nbsp;</p> <h2>Using the Ventra app is easy</h2> <p>Download the free app from either the <a href="https://itunes.apple.com/us/app/ventra/id1005645256" target="_blank">Apple App Store</a> or <a href="https://play.google.com/store/apps/details?id=com.ventrachicago.riderapp" target="_blank">Google Play</a>.</p> <p>To buy and use a Metra mobile ticket directly from your smartphone, you must first create an account in the app. Then:</p> <ol> <li>Select “Purchase a Metra ticket” from the home screen.</li> <li>Select your line, departure station, destination station and type of ticket.</li> <li>Select "Go to checkout" and verify your purchase and payment method, then select "Purchase."</li> <li>Your mobile ticket appears under “Metra Tickets on this device" on the home screen and on the "Tickets" screen.</li> <li>Board your train and activate your ticket by selecting "Use."</li> </ol> <p>Show the mobile ticket on your smartphone to the conductor&nbsp;when they come around, and tap the screen.</p> <h2>Tips for using Metra mobile tickets</h2> <h3>Buy your ticket before you head to the train<b>&nbsp;</b></h3> <p>This way, you can be sure you’ve got a ticket to use when you get to the train and are ready when the train crew checks your ticket – even if you’re boarding in a place where your mobile carrier doesn’t offer a good signal.</p> <h3><b>Activate your ticket after you board</b></h3> <p>Purchased tickets appear in the "Metra Tickets" section of the home screen. Activate the ticket there by selecting "Use." It’s immediately active and will be valid only for the length of your ride, so don’t do this before you get on the train. The crew will ask you to show them the activated ticket on your phone's screen and then tap the screen; when you do, a pattern will appear over the ticket that will verify that the ticket is valid. If you navigate away from the ticket or the app, you can quickly show it again by tapping "Show" in the "Metra Tickets" section of the home screen.</p> <h3>Make sure your device is charged</h3> <p>You’ll need to be able to show your ticket when asked by a train crew member at any point during your ride.&nbsp;</p> <h2>Additional Resources</h2> <ul> <li><a href="/ventra-app-faq">Frequently asked questions about Ventra</a></li> <li><a href="/opening-ventra-app">Opening the Ventra app</a></li> <li><a href="/creating-ventra-account">Creating a Ventra account</a></li> <li><a href="/buying-metra-mobile-tickets">Buying Metra mobile tickets</a></li> <li><a href="/using-metra-mobile-tickets">Using Metra mobile tickets</a></li> <li><a href="/link-and-plusbus-passes">Regional Connect Pass in the app</a></li> <li><a href="/moving-tickets-one-device-another">Moving tickets to a new device</a></li> <li><a href="/using-pre-tax-transit-benefits-ventra-app">Using pre-tax transit benefits in the app</a></li> </ul> <h2>Other ways to buy Metra tickets</h2> <p>Click <a href="/where-purchase-tickets"><strong>here</strong></a> to learn about other places to buy Metra tickets. Tickets are not sold on this website.</p> <p>&nbsp;</p> </div> </div> </div> </section> <section class="block block-layout-builder block-extra-field-blocknodelanding-pagecontent-moderation-control"> </section> </div> </div> </div> </div> </div> </div> </div> </article> </section> </div> </div> </section> </main> </div> <footer class="grid-container full"> <div class="grid-container footer footer-talk full"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-10 large-4 medium-offset-1"> <div id="footer-talk-wrapper-first" class="cell small-12"> <h2>Talk to Metra</h2> </div> </div> <div class="cell small-12 medium-10 medium-offset-1 large-offset-0 large-6"> <div id="footer-talk-wrapper-last" class="cell small-12"> <div class="grid-x grid-margin-x"> <div class="cell small-12 large-6"> <div id="footer-talk-last-1" class="cell small-12"> <div> <section id="block-customerservice" class="block-customerservice block block-block-content 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data-drupal-link-system-path="node/1301">Buying Metra Mobile Tickets</a> </li> <li > <a href="/using-metra-mobile-tickets" title="Using Metra Mobile Tickets " data-drupal-link-system-path="node/1302">Using Metra Mobile Tickets </a> </li> <li > <a href="/buying-regional-connect-pass-ventra-app" title="Regional Connect passes" data-drupal-link-system-path="node/1303">Regional Connect Passes</a> </li> <li > <a href="/moving-tickets-one-device-another" title="Moving Tickets from one device to another" data-drupal-link-system-path="node/1304">Moving Tickets from One Device to Another</a> </li> <li > <a href="/using-pre-tax-transit-benefits-ventra-app" title="Using pre-tax transit benefits in the app" data-drupal-link-system-path="node/1305">Using Pre-Tax Transit Benefits in the App</a> </li> <li > <a href="/ventra-app-faq" title="Ventra App FAQs" data-drupal-link-system-path="node/8457">Ventra App FAQs</a> </li> </ul> </li> <li > <a href="/what-expect-onboard" title="What to Expect Onboard" data-drupal-link-system-path="node/8347">What to Expect Onboard</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/dashboard" title="Riderhip dashboard" data-drupal-link-system-path="node/7742">Ridership Dashboard</a> </li> <li > <a href="/CodeofConduct" title="Passenger Code of Conduct" data-drupal-link-system-path="node/9239">Passenger Code of Conduct</a> </li> <li > <a href="/bikes" title="Bikes on Trains policy" data-drupal-link-system-path="node/1317">Bikes</a> </li> <li > <a href="/Alcohol" title="Alcohol policy" data-drupal-link-system-path="node/9240">Alcohol</a> </li> <li > <a href="/Pets" title="Pets on Trains policy" data-drupal-link-system-path="node/9231">Pets</a> </li> <li > <a href="/QuietCars" title="Quiet Cars" data-drupal-link-system-path="node/7035">Quiet Cars</a> </li> </ul> </li> <li > <a href="/accessibility" title="Accessibility" data-drupal-link-system-path="node/8351">Accessibility</a> <ul class="vertical menu nested 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Found" data-drupal-link-system-path="node/1288">Lost and Found</a> </li> <li > <a href="https://www.rtachicago.org/plan-your-trip" title="RTA trip planner">RTA Trip Planner</a> </li> <li > <a href="/late-slips" data-drupal-link-system-path="node/9049">Late Slips</a> </li> <li > <a href="/popular-destinations" title="Popular Destinations" data-drupal-link-system-path="node/8356">Popular Destinations</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/day-trips" title="Day Trips" data-drupal-link-system-path="node/8488">Day Trips</a> </li> <li > <a href="/nowapproaching" title="Now Approaching" data-drupal-link-system-path="node/8391">Now Approaching</a> </li> </ul> </li> <li > <a href="/travel-guides" title="Travel Guides" data-drupal-link-system-path="node/8357">Travel Guides</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/new-riders" title="For New Riders" data-drupal-link-system-path="node/1308">For New Riders</a> </li> <li > <a href="/accessibility" title="For Customers with Disabilities" data-drupal-link-system-path="node/8351">For Customers with Disabilities</a> </li> <li > <a href="/guide-winter-weather-travel" title="Guide to Winter Weather Travel" data-drupal-link-system-path="node/8379">Guide to Winter Weather Travel</a> </li> </ul> </li> <li > <a href="/safety" title="Safety" data-drupal-link-system-path="node/8361">Safety</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-police-department" title="Metra Police Department" data-drupal-link-system-path="node/8509">Metra Police Department</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metraCOPSapp" title="Metra COPS App" data-drupal-link-system-path="node/8507">Metra COPS App</a> </li> <li > <a href="/download-metras-cops-app" title="Download Metra’s COPS App" data-drupal-link-system-path="node/7495">Download Metra’s COPS App</a> </li> <li > <a href="/metra-cops-app-faqs" title="Metra COPS App FAQs" data-drupal-link-system-path="node/8508">Metra COPS App FAQs</a> </li> </ul> </li> <li > <a href="/emergency-preparedness-and-public-awareness" title="Emergency Preparedness and Public Awareness" data-drupal-link-system-path="node/1312">Emergency Preparedness and Public Awareness</a> </li> <li > <a href="/safety-education-and-awareness" title="Safety Education and Awareness" data-drupal-link-system-path="node/1313">Safety Education and Awareness</a> </li> <li > <a href="/school-safety" title="School Safety" data-drupal-link-system-path="node/1310">School Safety</a> </li> <li > <a href="/safety-competition" title="Safety Competition" data-drupal-link-system-path="node/9259">Safety Competition</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/contest-rules" title="Safety Competition Rules" data-drupal-link-system-path="node/8367">Contest Rules</a> </li> <li > <a href="/classroom-materials" title="Safety Poster Classroom Materials" data-drupal-link-system-path="node/8370">Classroom Materials</a> </li> <li > <a href="/safety-contest-entry-form" title="Safety Contest Entry Form" data-drupal-link-system-path="node/8383">Safety Contest Entry Form</a> </li> </ul> </li> <li > <a href="/positive-train-control-ptc" title="Positive Train Control (PTC)" data-drupal-link-system-path="node/8539">Positive Train Control (PTC)</a> </li> <li > <a href="/train-horns-quiet-zones" title="&quot;Safety Guidelines (Chimes for Safety, Train Horns &amp; Quiet Zones)" data-drupal-link-system-path="node/8363">Train Horns &amp; Quiet Zones</a> </li> <li > <a href="/tips-railfans" title="Tips for Railfans " data-drupal-link-system-path="node/8540">Tips for Railfans</a> </li> </ul> </li> </ul> </li> <li > <a href="/lines-schedules-maps-stations" title="Lines, Schedules, Maps &amp; Stations (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8222">Lines, Schedules, Maps &amp; Stations</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="https://metratracker.com/home" title="Metra Train Tracker">Metra Train Tracker</a> </li> <li > <a href="/node/8489" title="Alternate Schedules" data-drupal-link-system-path="node/8489">Alternate Schedules</a> </li> <li > <a href="/constructionnotices" title="Construction Notices" data-drupal-link-system-path="node/1323">Construction Notices</a> </li> <li > <a href="/how-metra-handles-service-disruptions" title="How Metra Handles Service Disruptions" data-drupal-link-system-path="node/8514">How Metra Handles Service Disruptions</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/CUSPlan" title="Chicago Union Station Service Disruption Plan" data-drupal-link-system-path="node/1328">Chicago Union Station Service Disruption Plan</a> </li> </ul> </li> </ul> </li> <li > <a href="/contact-news-leadership" title="Contact, News, Leadership (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8223">Contact, News, Leadership</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/contact-us" title="Contact Us" data-drupal-link-system-path="node/8382">Contact Us</a> </li> <li > <a href="/all-news" title="News" data-drupal-link-system-path="node/8388">News</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/my-metra-magazine" data-drupal-link-system-path="node/8012">My Metra Magazine</a> </li> <li > <a href="/behind-scenes-metra" title="Behind the Scenes at Metra" data-drupal-link-system-path="node/8390">Behind the Scenes at Metra</a> </li> </ul> </li> <li > <a href="/leadership" title="Leadership" data-drupal-link-system-path="node/8393">Leadership</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-board-directors" title="Board of Directors" data-drupal-link-system-path="node/8395">Board of Directors</a> </li> <li > <a href="/citizens-advisory-board" title="Citizen Advisory Board" data-drupal-link-system-path="node/8430">Citizens Advisory Board</a> </li> <li > <a href="/ada-advisory-committee" title="ADA Advisory Committee" data-drupal-link-system-path="node/8397">ADA Advisory Committee</a> </li> <li > <a href="/executive-leadership-team" title="Executive Leadership Team" data-drupal-link-system-path="node/8512">Executive Leadership Team</a> </li> <li > <a href="/senior-leadership-team-0" title="Senior Leadership Team" data-drupal-link-system-path="node/9212">Senior Leadership Team</a> </li> </ul> </li> <li > <a href="/board-meetings" data-drupal-link-system-path="node/1214">Board Meetings</a> </li> <li > <a href="/mission-vision-goals" title="Mission &amp; Vision" data-drupal-link-system-path="node/8392">Mission, Vision &amp; Goals</a> </li> <li > <a href="/our-history" title="Our History" data-drupal-link-system-path="node/8399">Our History</a> <ul class="vertical menu nested 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data-drupal-link-system-path="node/8408">Union Pacific North</a> </li> <li > <a href="/union-pacific-northwest" title="Union Pacific Northwest" data-drupal-link-system-path="node/8409">Union Pacific Northwest</a> </li> <li > <a href="/union-pacific-west" title="Union Pacific West" data-drupal-link-system-path="node/8410">Union Pacific West</a> </li> <li > <a href="/bnsf" title="BNSF" data-drupal-link-system-path="node/8411">BNSF</a> </li> <li > <a href="/ncs" title="NCS" data-drupal-link-system-path="node/8412">NCS</a> </li> </ul> </li> </ul> </li> <li > <a href="/careers-employment" title="Careers &amp; Employment" data-drupal-link-system-path="node/8385">Careers &amp; Employment</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/equal-employment-opportunity" title="Equal Employment Opportunity" data-drupal-link-system-path="node/8387">Equal Employment Opportunity</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a 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