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FAQ Parking
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data-gatracking='{"event":"gaEvent","eventCategory":"LanguageSwitch","eventAction":"Selection", "eventLabel": "Deutsch"}' name="FAQ Parken" href="https://www.frankfurt-airport.com/de/faqs/ueberblick-faqs/faqs-parken.html" title="FAQ Parken">Deutsch</a> </li> <li class="fra-m-flyout__list-item"> <a class="fra-m-flyout__link" data-gatracking='{"event":"gaEvent","eventCategory":"LanguageSwitch","eventAction":"Selection", "eventLabel": "中文"}' name="中文" href="https://www.frankfurt-airport.com/zh.html" title="中文">中文</a> </li> </ul> </fra-m-flyout> </li> <li class="fra-m-page-header__actions-item"> <a href="#" data-action="search"> <fra-e-icon class="fra-e-icon" icon-id="fra-icon-search"> </fra-e-icon> </a> </li> <li class="fra-m-page-header__actions-item"> <fra-m-user-button class="fra-m-user-button" login-page-url="https://account.frankfurt-airport.com/en.html" urls="[]"> <button class="fra-m-user-button__opener"> <fra-e-icon class="fra-e-icon fra-m-user-button__user-icon" icon-id="fra-icon-account"></fra-e-icon> </button> <div class="fra-m-user-button__tooltip fra-state-hidden"> <h5 class="fra-h5">FRA-ID</h5> <hr/> <div class="fra-m-user-button__logged-out-container"> <a class="fra-e-link fra-m-user-button__login-btn fra-e-link--with-icon fra-e-link--animated-right" href="https://account.frankfurt-airport.com/en.html?redirect-url=https://www.frankfurt-airport.com/en/faqs/overview-faqs/faq-parking.html" target="_self"> <span class="fra-e-link__label">Login</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </div> <div class="fra-m-user-button__logged-in-container"> <p class="fra-m-user-button__greeting fra-p"> <!-- will be rendered on the client --> </p> <div class="fra-m-user-button__ctas"> <a class="fra-e-link fra-m-user-button__login-btn fra-e-link--with-icon fra-e-link--animated-right" href="https://account.frankfurt-airport.com/en.html" target="_self"> <span class="fra-e-link__label">My FRA-ID</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <button class="fra-m-user-button__logout-btn fra-e-link fra-e-link--with-icon fra-e-link--animated-right"> <span class="fra-e-link__label">Logout</span> <fra-e-icon class="fra-e-icon" icon-id="fra-icon-arrow-right"></fra-e-icon> </button> </div> </div> </div> </fra-m-user-button> </li> <li class="fra-m-page-header__actions-item fra-m-page-header--menu fra-h-hide-mq4"> <a href="#" id="fra-e-toggle-nav"> <fra-e-icon class="fra-e-icon" icon-id="fra-icon-menu"></fra-e-icon> </a> </li> </ul> </div> <fra-m-main-navigation id="fra-m-main-navigation" class="fra-m-main-navigation "> <div class="fra-m-main-navigation__wrapper"> <nav class="fra-m-main-navigation" role="navigation"> <ul class="fra-m-main-navigation__group"> <li class="fra-m-main-navigation__item fra-hide-in-crises"> <a title="Flights & Transfer" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Open","eventLabel":"Flights & Transfer"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__item-link "> <span class="fra-e-link__label">Flights & Transfer</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-chevron-down"></fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Flights & Transfer</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Departures" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Departures","eventLabel":"https://www.frankfurt-airport.com/en/flights-and-transfer/departures.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Departures" href="https://www.frankfurt-airport.com/en/flights-and-transfer/departures.html"> <span class="fra-e-link__label">Departures</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Departures</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Arrivals" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Arrivals","eventLabel":"https://www.frankfurt-airport.com/en/flights-and-transfer/arrivals.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Arrivals" href="https://www.frankfurt-airport.com/en/flights-and-transfer/arrivals.html"> <span class="fra-e-link__label">Arrivals</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Arrivals</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Airlines A-Z" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Airlines A-Z","eventLabel":"https://www.frankfurt-airport.com/en/flights-and-transfer/airlines-a-to-z.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Airlines A-Z" href="https://www.frankfurt-airport.com/en/flights-and-transfer/airlines-a-to-z.html"> <span class="fra-e-link__label">Airlines A-Z</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Transferring at FRA" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Transferring at FRA","eventLabel":"https://www.frankfurt-airport.com/en/flights-and-transfer/transferring-at-fra.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Transferring at FRA" href="https://www.frankfurt-airport.com/en/flights-and-transfer/transferring-at-fra.html"> <span class="fra-e-link__label">Transferring at FRA</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Transferring at FRA</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> </ul> </li> <li class="fra-m-main-navigation__item fra-hide-in-crises"> <a title="Transport & Parking" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Open","eventLabel":"Transport & Parking"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__item-link "> <span class="fra-e-link__label">Transport & Parking</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-chevron-down"></fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Transport & Parking</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Parking" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Parking","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/parking.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Parking" href="https://www.frankfurt-airport.com/en/transport-and-parking/parking.html"> <span class="fra-e-link__label">Parking</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Parking</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="By Car" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"By Car","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/by-car.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="By Car" href="https://www.frankfurt-airport.com/en/transport-and-parking/by-car.html"> <span class="fra-e-link__label">By Car</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">By Car</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="By Train" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"By Train","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/by-train.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="By Train" href="https://www.frankfurt-airport.com/en/transport-and-parking/by-train.html"> <span class="fra-e-link__label">By Train</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">By Train</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="By Bus" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"By Bus","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/by-bus.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="By Bus" href="https://www.frankfurt-airport.com/en/transport-and-parking/by-bus.html"> <span class="fra-e-link__label">By Bus</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">By Bus</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Car Rental" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Car Rental","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/car-rental.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Car Rental" href="https://www.frankfurt-airport.com/en/transport-and-parking/car-rental.html"> <span class="fra-e-link__label">Car Rental</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Tips & Information" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Tips & Information","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/tips---information.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Tips & Information" href="https://www.frankfurt-airport.com/en/transport-and-parking/tips---information.html"> <span class="fra-e-link__label">Tips & Information</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> </ul> </li> <li class="fra-m-main-navigation__item fra-hide-in-crises"> <a title=" Airport Guide" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Open","eventLabel":" Airport Guide"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__item-link "> <span class="fra-e-link__label"> Airport Guide</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-chevron-down"></fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label"> Airport Guide</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Shopping" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Shopping","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/shopping.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Shopping" href="https://www.frankfurt-airport.com/en/airport-guide/shopping.html"> <span class="fra-e-link__label">Shopping</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Shopping</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Eat & Drink" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Eat & Drink","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/eat-drink.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Eat & Drink" href="https://www.frankfurt-airport.com/en/airport-guide/eat-drink.html"> <span class="fra-e-link__label">Eat & Drink</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Travel Guide" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Travel Guide","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/travel-guide.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Travel Guide" href="https://www.frankfurt-airport.com/en/airport-guide/travel-guide.html"> <span class="fra-e-link__label">Travel Guide</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Orientation" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Orientation","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/orientation.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Orientation" href="https://www.frankfurt-airport.com/en/airport-guide/orientation.html"> <span class="fra-e-link__label">Orientation</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Orientation</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Check-in, Luggage & Controls" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Check-in, Luggage & Controls","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/check-in-and-luggage.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Check-in, Luggage & Controls" href="https://www.frankfurt-airport.com/en/airport-guide/check-in-and-luggage.html"> <span class="fra-e-link__label">Check-in, Luggage & Controls</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Check-in, Luggage & Controls</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Sights & Events" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Sights & Events","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/sights-and-events.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Sights & Events" href="https://www.frankfurt-airport.com/en/airport-guide/sights-and-events.html"> <span class="fra-e-link__label">Sights & Events</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Sights & Events</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Airport Tours</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Christmas at FRA" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Christmas at FRA","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/christmas-at-fra.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Christmas at FRA" href="https://www.frankfurt-airport.com/en/airport-guide/christmas-at-fra.html"> <span class="fra-e-link__label">Christmas at FRA</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> </ul> </li> <li class="fra-m-main-navigation__item fra-m-main-navigation__item--align-right fra-hide-in-crises"> <a title="Services" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Open","eventLabel":"Services"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__item-link "> <span class="fra-e-link__label">Services</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-chevron-down"></fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Services</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Facilities & Services" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Facilities & Services","eventLabel":"https://www.frankfurt-airport.com/en/services/facilities-and-services.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Facilities & Services" href="https://www.frankfurt-airport.com/en/services/facilities-and-services.html"> <span class="fra-e-link__label">Facilities & Services</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Facilities & Services</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Lost & Found at Frankfurt Airport</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> 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href="https://www.frankfurt-airport.com/en/services/lounges.html"> <span class="fra-e-link__label">Lounges</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Lounges</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Business Services" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Business Services","eventLabel":"https://www.frankfurt-airport.com/en/services/business-services.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Business Services" href="https://www.frankfurt-airport.com/en/services/business-services.html"> <span class="fra-e-link__label">Business Services</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Business Services</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Travel Services" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Travel Services","eventLabel":"https://www.frankfurt-airport.com/en/services/travel-services.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Travel Services" href="https://www.frankfurt-airport.com/en/services/travel-services.html"> <span class="fra-e-link__label">Travel Services</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Travel Services</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Accessible Travel" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Accessible Travel","eventLabel":"https://www.frankfurt-airport.com/en/services/accessible-travel.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Accessible Travel" href="https://www.frankfurt-airport.com/en/services/accessible-travel.html"> <span class="fra-e-link__label">Accessible Travel</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Accessible Travel</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Hotels" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Hotels","eventLabel":"https://www.frankfurt-airport.com/en/services/hotels.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Hotels" href="https://www.frankfurt-airport.com/en/services/hotels.html"> <span class="fra-e-link__label">Hotels</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Hotels</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="Flight Booking" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Flight Booking","eventLabel":"https://flights.frankfurt-airport.com/?st=o&aid=flhfra992774&afid=992774&type=roundtrip&flexible_date=0&depshift=0&retshift=0&adt=1&depdate1=2021-10-28&retdate1=2021-11-04&lang=en_GB"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="Flight Booking" href="https://flights.frankfurt-airport.com/?st=o&aid=flhfra992774&afid=992774&type=roundtrip&flexible_date=0&depshift=0&retshift=0&adt=1&depdate1=2021-10-28&retdate1=2021-11-04&lang=en_GB" target="_blank"> <span class="fra-e-link__label">Flight Booking</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="WiNG eSIM" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Data Roaming with WiNG eSIM","eventLabel":"https://wing.breezesim.com/?utm_source=navigation&utm_medium=rhp&utm_term=rd&utm_content=textlink-en&utm_campaign=launch"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="WiNG eSIM" href="https://wing.breezesim.com/?utm_source=navigation&utm_medium=rhp&utm_term=rd&utm_content=textlink-en&utm_campaign=launch"> <span class="fra-e-link__label">Data Roaming with WiNG eSIM</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> </ul> </li> <li class="fra-m-main-navigation__item fra-h-hide-mq4"> <span class="fra-m-main-navigation__item-link fra-m-main-navigation__language-switch"></span> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">Select language</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"></fra-e-icon> </a> </li> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="FAQ Parken" href="https://www.frankfurt-airport.com/de/faqs/ueberblick-faqs/faqs-parken.html" title="FAQ Parken"> <span class="fra-e-link__label">Deutsch</span> </a> </li> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link 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<fra-e-back-button class="fra-e-back-button" default-href="https://www.frankfurt-airport.com/en/faqs/overview-faqs.html" default-label="Back" lang="en-GB"> </fra-e-back-button> </div> </div> </div> </div> </div> <div class="siteNavigation navigation aem-GridColumn aem-GridColumn--default--12"></div> <div class="moduleHeading parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-module-heading fra-hide-in-crises"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-mq3-10 fra-grid-offset-mq5-1 fra-grid-col-mq5-10"> <h1 class="fra-h1">FAQ Parking</h1> <h4 class="fra-h4"></h4> </div> </div> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-5 fra-grid-col-mq3-3 fra-grid-offset-mq5-1 fra-grid-col-mq5-2"> <hr class="fra-e-hr"/> </div> </div> </div> </div> </div> <div class="contentTemplateText parbase aem-GridColumn aem-GridColumn--default--12"><div class="fra-m-page-description"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <p class="fra-h5">Questions and answers concerning the online parking reservation and the parking at Frankfurt Airport </p> </div> </div> </div> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-d2308d5303" class="cmp-text"> <p> </p> <h2>Online car park booking</h2> </div> </section> </div> </div> </div> </div> </div> <div class="headingHighlight parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-9 fra-grid-col-mq4-7 fra-grid-col-mq5-5 fra-grid-offset-mq5-1"> <div class="fra-e-highlight-headline fra-m-component"> <h2 class="fra-h2"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right">Book parking space</span> </span> </h2> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":""}'> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="How do I book a parking space online?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"How do I book a parking space online?"}'> <span class="fra-m-accordion__section-label">How do I book a parking space online?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-5934249c8c" class="cmp-text"> <p> </p> <p>Car park booking at Frankfurt Airport is only possible via the online shop at <span><span style="font-size: 11.5pt;line-height: 107.0%;font-family: Arial , sans-serif;background: white;"><a href="https://parken.frankfurt-airport.com/en/" target="_blank" title="https://parken.frankfurt-airport.com/en/" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"parken.frankfurt-airport.com","eventLabel":"https://parken.frankfurt-airport.com/en/"}">parken.frankfurt-airport.com</a></span></span><span style="font-size: 11.5pt;line-height: 107.0%;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">.</span></p> <p>Immediately after a successful booking you will receive a confirmation<br /> email and within a few minutes your Mobile Parking Pass by email with the QR<br /> code for the entry and exit. Make sure to you check your emails and your spam<br /> folder just in case the email got delivered there instead of your inbox. If so,<br /> select the message and click “Not Spam”, which will allow future messages to<br /> get through. <br /> </p> <p> </p> <p><u>The following applies for an online booking:</u></p> <ul> <li>a parking duration between 1 day and 44 days</li> <li>a booking no earlier than 9 months and no later than 24 hours before arrival at the airport</li> <li>online payment with Mastercard, VISA, American Express and PayPal</li> </ul> <p>A booking for shorter or longer stays is not possible. If you extend your stay beyond the 44 days, simply pay the additional price on site at our pay station. Scan the QR code at the pay station and pay the displayed amount in cash or by debit/credit card. Your QR code will then be activated for the exit.</p> <p> </p> <p><strong>Note for Holiday Parking<br /> </strong>Since February 1st 2024, the Holiday Parking product is available at two different locations: ‘Holiday Parking Nord’ in the car park Gateway Gardens and ‘Holiday Parking Süd’ in the car park Terminal 3.<br /> </p> <p>Holiday Parking Nord</p> <ul> <li>you park between 3 days and 44 days</li> <li>you book no earlier than 6 months and no later than 24 hours before arrival at the airport</li> <li>you pay online with Mastercard, VISA, American Express or PayPal</li> <li>the transfer takes place via S-Bahn (1 station - travel time: 2 minutes). You will receive a RMV KombiTicket (max. 5 persons) together with your Mobile Parking Pass. When booking, please make sure that the person booking is also the person traveling. In the event of a check in the S-Bahn, the holder of the parking reservation must be able to identify themselves.</li> <li>You reach the S-Bahn station, which is signposted on site, by foot within approx. 5 minutes</li> <li>The S-Bahn runs around the clock; every 15 minutes during the day and every 30 minutes at night. You can find the departure times at <a href="https://www.rmv.de/c/en/homepage" target="_blank" title="https://www.rmv.de/c/en/homepage" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"rmv.de","eventLabel":"https://www.rmv.de/c/en/homepage"}">rmv.de</a> (external link): (Frankfurt (Main) Gateway Gardens - Frankfurt (Main) Flughafen Regionalbahnhof).</li> </ul> <p>Holiday Parking Süd</p> <ul> <li>you park between 3 days and 44 days</li> <li>you book no earlier than 9 months and no later than 24 hours before arrival at the airport</li> <li>you pay online with Mastercard, VISA, American Express or PayPal</li> <li>the transfer takes place via free-of-charge shuttle bus around the clock every 30 minutes</li> <li>Transfer to the departure terminal: The bus stop is located on level 1, directly at the central entrance of the car park. Departure from the car park is always on the hour and half hour. The bus goes first to Terminal 1 (travel time approx. 15 minutes), then to Terminal 2 (travel time approx. 30 minutes).</li> <li>Transfer back to the car park Terminal 3: The bus stop at Terminal 1 is located in the parking area P29, which you can find on the arrivals level at the front side of Hall A and at Terminal 2 directly between exit 6 and 8. Depending on traffic, the shuttle bus always leaves Terminal 1 about 20 past and about 10 to and returns to the car park Terminal 3 via Terminal 2.</li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="How do I book a parking space for persons with disabilities or reduced mobility?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"How do I book a parking space for persons with disabilities or reduced mobility?"}'> <span class="fra-m-accordion__section-label">How do I book a parking space for persons with disabilities or reduced mobility?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-22ecaa4ea1" class="cmp-text"> <p> </p> <p>Please book the Terminal Parking product and note the separate entrance:<br /> </p> <p> </p> <p><strong>Terminal Parking</strong></p> <p>Terminal 1: entrance P4 ", parking bay 225</p> <p>Terminal 2: entrance P8, parking bay U417</p> <p> </p> <p>Use the QR code to drive in and out. Please place your legitimation card for special parking (“Parkerleichterung”) or your ID card for severely disabled (each mit the marking “G” or “aG”) in your vehicle’s front window or on the dashboard where it is visible. For more information, please visit the section on Accessible <a href="https://www.frankfurt-airport.com/en/transport-and-parking/parking/special-parking.html" target="_blank" title="Special Parking" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Reduced Mobility Parking","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/parking/special-parking.html"}">Reduced Mobility Parking</a> on our website. </p> <p>We do not recommend the Holiday Parking product for guests with reduced mobility.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="The payment with credit card always breaks up. What do I have to do?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"The payment with credit card always breaks up. What do I have to do?"}'> <span class="fra-m-accordion__section-label">The payment with credit card always breaks up. What do I have to do?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-023f38c561" class="cmp-text"> <p> </p> <p>Please check if you have entered the credit card data correctly and if your credit card is activated for 3D Secure V2 according to the PSD2 guideline. Payment cannot be made without activation. Please contact your bank for this.</p> <p>The credit will be issued to the payment method used for the booking. If this no longer exists, please do not cancel online, but send an email to parken.online@fraport.de.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="I haven't received a confirmation email or Mobile Parking Pass. What do I have to do?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"I haven't received a confirmation email or Mobile Parking Pass. What do I have to do?"}'> <span class="fra-m-accordion__section-label">I haven't received a confirmation email or Mobile Parking Pass. What do I have to do?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-92532613e5" class="cmp-text"> <p> </p> <p>Please check your spam folder first for receipt of the email and your payment medium<br /> if a debit has been made. If no email has been received there either, but a<br /> debit of the invoice amount has taken place, please send us an email to parken.online@fraport.de with your booking code and<br /> full name. If no direct debit has been made, please repeat the booking process.<br /> </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> </fra-m-accordion> </div> </div> </div> </div> </div> <div class="headingHighlight parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-9 fra-grid-col-mq4-7 fra-grid-col-mq5-5 fra-grid-offset-mq5-1"> <div class="fra-e-highlight-headline fra-m-component"> <h2 class="fra-h2"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right">Change / cancel booking</span> </span> </h2> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":""}'> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Can I cancel my booking?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Can I cancel my booking?"}'> <span class="fra-m-accordion__section-label">Can I cancel my booking?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-43081aee6a" class="cmp-text"> <p> </p> <p>You can cancel your booking at any time <u><a href="https://parken.frankfurt-airport.com/en/cancellation/" target="_blank" title="https://parken.frankfurt-airport.com/en/cancellation/"><span style="color: rgb(105,112,116);">online</span></a></u> up to 24 hours before the pre-booked entry time, after the deadline cancellation costs of 50% of the invoice amount will be charged. If you cancel after the pre-booked entry time, there will be no refund.</p> <p>The credit will be issued to the payment method used for the booking. If this no longer exists, please do not cancel online, but send an email to parken.online@fraport.de.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if my travel dates have changed before the start of the booking?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if my travel dates have changed before the start of the booking?"}'> <span class="fra-m-accordion__section-label">What do I do if my travel dates have changed before the start of the booking?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-3d96cdf2cd" class="cmp-text"> <p> </p> <p>A rebooking is not necessary, if the pre-booked entry and exit time changes only by a few hours. You have a total <strong>grace period</strong> of 6 hours. If you drive in e.g. 3 hours prior the pre-booked entry time, you have further 3 hours on your return until an additional payment is necessary. If there is a further delay (flight delay, etc.), you can scan the QR code at the pay station on your return and pay the displayed remaining amount in cash or by debit/credit card.</p> <p> </p> <p><u>Overstay prices:</u></p> <p>Terminal Parking: max. 42.00 € for each additional day</p> <p>Business Parking: max. 48.00 € for each additional day</p> <p>eParking: max. 48.00 € for each additional day</p> <p>Holiday Parking Nord/Süd: max. 20.00 € for each additional day</p> <p> </p> <p><strong>Entry date changes<br /> </strong>If the entry date changes within a time window of 2 weeks, please send us an email with your booking code and the new entry date and time to <span style="font-size: 11.5pt;font-family: Arial , sans-serif;">parken.online@fraport.de</span>. We will check if an amendment is possible.</p> <p>In case of a postponement of the entry date by more than 2 weeks, a rebooking is generally excluded. Please cancel your booking online and book again for the new period.</p> <p> </p> <p><strong>Exit date changes<br /> </strong>If you extend your stay beyond the <strong>grace period</strong>, you will reach a higher price rate. You can cancel your booking <span style="font-size: 11.5pt;font-family: Arial , sans-serif;"><a href="https://parken.frankfurt-airport.com/en/cancellation/" target="_blank" title="https://parken.frankfurt-airport.com/en/cancellation/" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"online","eventLabel":"https://parken.frankfurt-airport.com/en/cancellation/"}">online</a></span> and book again for the new parking duration or pay for the longer parking stay at the pay station as described above. It is not necessary to contact us. For Holiday Parking Nord, Business Parking and eParking we recommend a cancellation and new booking.</p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">An earlier exit is possible at any time. If you shorten your stay, there will be no price reduction and no partial refund.</span></p> <p> </p> <p><strong>Note for Holiday Parking Nord<br /> </strong>If the parking time is extended/shortened, the RMV KombiTicket is no longer valid. Please buy a corresponding ticket at the RMV ticket machine.</p> <p> </p> <p><strong>Travel duration changes completely<br /> </strong><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);">Please cancel your booking </span><span style="font-size: 11.5pt;font-family: Arial , sans-serif;"><a href="https://parken.frankfurt-airport.com/en/cancellation/" target="_blank" title="https://parken.frankfurt-airport.com/en/cancellation/" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"online","eventLabel":"https://parken.frankfurt-airport.com/en/cancellation/"}">online</a></span><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);"> and book again for the new parking duration.</span></p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Can I change the terminal?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Can I change the terminal?"}'> <span class="fra-m-accordion__section-label">Can I change the terminal?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-242b12e0a0" class="cmp-text"> <p> </p> <p>If the departure terminal changes, please send us an email with your booking code to <span><span style="font-size: 11.5pt;line-height: 107.0%;font-family: Arial , sans-serif;background: white;">parken.online@fraport.de</span></span>. We will check whether capacities are free and a rebooking is possible.</p> <p> </p> <p>For Business Parking it is not possible to change from Terminal 1 to Terminal 2 as this product is only offered at Terminal 1. You can cancel your booking <a href="https://parken.frankfurt-airport.com/en/cancellation/" target="_blank" title="https://parken.frankfurt-airport.com/en/cancellation/" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"online","eventLabel":"https://parken.frankfurt-airport.com/en/cancellation/"}">online</a> and make a new one for Terminal Parking Terminal 2.</p> <p> </p> <p>If no capacity is available, you can use the booked terminal and get to the other terminal via SkyLine train or shuttlebus. For more information, please visit the section <a href="https://www.frankfurt-airport.com/en/flights-and-transfer/transferring-at-fra.html" title="Transferring at FRA" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Transferring at FRA","eventLabel":"https://www.frankfurt-airport.com/en/flights-and-transfer/transferring-at-fra.html"}">Transferring at FRA</a> on our website.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="How can I change my billing address?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"How can I change my billing address?"}'> <span class="fra-m-accordion__section-label">How can I change my billing address?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-9c05f06a82" class="cmp-text"> <p> </p> <p>Please send us an email with your booking code and the correct billing address to <span><span style="font-size: 11.5pt;line-height: 107.0%;font-family: Arial , sans-serif;background: white;">parken.online@fraport.de</span></span><span style="font-size: 11.5pt;line-height: 107.0%;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">.</span></p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> </fra-m-accordion> </div> </div> </div> </div> </div> <div class="headingHighlight parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-9 fra-grid-col-mq4-7 fra-grid-col-mq5-5 fra-grid-offset-mq5-1"> <div class="fra-e-highlight-headline fra-m-component"> <h2 class="fra-h2"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right">Arrival / At the airport</span> </span> </h2> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":""}'> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Where can I park at the airport with my online booking and how do I get there?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Where can I park at the airport with my online booking and how do I get there?"}'> <span class="fra-m-accordion__section-label">Where can I park at the airport with my online booking and how do I get there?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-6b660f64c3" class="cmp-text"> <p> </p> <p>An online booking is only valid for the pre-booked parking area. You will find this information in your Mobile Parking Pass. All other parking areas (e.g. short-term parking at the terminals or bus parking P36) are excluded.</p> <p> </p> <p><strong><u><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Terminal Parking</span></u></strong></p> <p><strong>Terminal 1: P2* and P3, alternatively P1**<br /> </strong>Via the autobahn A3 and A5 or motorway B43 follow the signs “Terminal 1” and take the entrance <strong>P2*</strong> or <strong>P3</strong>, alternatively <strong>P1</strong>**.</p> <p><u><span style="color: blue;"><a href="https://goo.gl/maps/m5W5N6TcwxKtrSSz7" target="_blank" title="https://goo.gl/maps/m5W5N6TcwxKtrSSz7" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Google Maps - Terminal 1","eventLabel":"https://goo.gl/maps/m5W5N6TcwxKtrSSz7"}">Google Maps - Terminal 1</a></span></u> (external link)</p> <p><em>*eParking excluded</em><br /> <em>**Business Parking and eParking excluded</em></p> <p> </p> <p><strong>Terminal 2: P8* and P9*<br /> </strong>Via the autobahn A3 and A5 or motorway B43 follow the signs “Terminal 2” and take the entrance <strong>P8*</strong> or <strong>P9*</strong>.</p> <p><u><span style="color: blue;"><a href="https://goo.gl/maps/BkPHUzwkAMB8vQyw5" target="_blank" title="https://goo.gl/maps/BkPHUzwkAMB8vQyw5" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Google Maps - Terminal 2","eventLabel":"https://goo.gl/maps/BkPHUzwkAMB8vQyw5"}">Google Maps - Terminal 2</a></span></u> (external link)</p> <p><em>*eParking excluded</em></p> <p> </p> <p><strong><u><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Business Parking</span></u></strong></p> <p><strong>Terminal 1: P4<br /> </strong>Via the autobahn A3 and A5 or motorway B43 follow the signs “Terminal 1” and „Business Parking P4” and take the entrance <strong>P4</strong>. We have reserved your parking row according to your Mobile Parking Pass. The QR code is only valid for the corresponding parking row. If you need a reduced mobility parking space, a booking for Terminal Parking is sufficient.</p> <p><span><span><a href="https://goo.gl/maps/Z7PTTgb1DjyovmqG9" target="_blank" title="https://goo.gl/maps/Z7PTTgb1DjyovmqG9" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Google Maps - Terminal 1 P4","eventLabel":"https://goo.gl/maps/Z7PTTgb1DjyovmqG9"}">Google Maps - Terminal 1 P4</a></span></span> (external link)</p> <p> </p> <p><strong><u><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">eParking</span></u></strong></p> <p><strong>Terminal 1: P4<br /> </strong>Via the autobahn A3 and A5 or motorway B43 follow the signs “Terminal 1” and „Business Parking P4” and take the entrance <strong>P4</strong>. We have reserved your parking row according to your Mobile Parking Pass. The QR code is only valid for the corresponding parking row.</p> <p><span><span><a href="https://goo.gl/maps/Z7PTTgb1DjyovmqG9" title="https://goo.gl/maps/Z7PTTgb1DjyovmqG9" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Google Maps - Terminal 1 P4","eventLabel":"https://goo.gl/maps/Z7PTTgb1DjyovmqG9"}">Google Maps - Terminal 1 P4</a></span></span> (external link)</p> <p> </p> <p><strong>Terminal 2: P8<br /> </strong>Via the autobahn A3 and A5 or motorway B43 follow the signs “Terminal 2” and take the entrance <strong>P8</strong>. We have reserved your parking row according to your Mobile Parking Pass. The QR code is only valid for the corresponding parking row.</p> <p><u><span style="color: blue;">Google Maps - Terminal 2</span></u> (external link)</p> <p> </p> <p><strong><u>Holiday Parking Nord<br /> </u></strong>Take the B43 Airport Frankfurt exit on the A3 and A5 motorway and follow the signs for Frankfurt Unterschweinst. and then Frankfurt Gateway Gardens. Use the central entrance to the Gateway Gardens car park. Address: Jean-Gardner-Batten-Straße 3, 60549 Frankfurt am Main</p> <p><a href="https://www.google.de/maps/place/Holiday%2bParking%2bNord%2b-%2bFlughafen%2bFrankfurt/@50.0561919,8.5969583,17z/data=!3m1!4b1!4m6!3m5!1s0x47bda0069bfa4e85:0xcfae97bb9938e76b!8m2!3d50.0561919!4d8.5995332!16s%2Fg%2F1ptx1s_h7?entry=ttu" target="_blank" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Google Maps - Holiday Parking Nord","eventLabel":"https://www.google.de/maps/place/Holiday%2bParking%2bNord%2b-%2bFlughafen%2bFrankfurt/@50.0561919,8.5969583,17z/data=!3m1!4b1!4m6!3m5!1s0x47bda0069bfa4e85:0xcfae97bb9938e76b!8m2!3d50.0561919!4d8.5995332!16s%2Fg%2F1ptx1s_h7?entry=ttu"}">Google Maps - Holiday Parking Nord</a> (external link)</p> <p> </p> <p><strong><u>Holiday Parking Süd<br /> </u></strong>Via the autobahn A5 take the exit CargoCity Süd and follow the green signs Terminal 3/Parkhaus T3.</p> <p><a href="https://www.google.de/maps/place/Flughafen%2bFFM%2b345,%2b60549%2bFrankfurt%2bam%2bMain/@50.0279696,8.5860461,700m/data=!3m1!1e3!4m6!3m5!1s0x47bd752b0c57380d:0x183250488f29a9aa!8m2!3d50.0284769!4d8.5846046!16s%2Fg%2F11c4f7c80s!5m1!1e1?hl=de&entry=ttu" target="_blank" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Google Maps - Holiday Parking Süd","eventLabel":"https://www.google.de/maps/place/Flughafen%2bFFM%2b345,%2b60549%2bFrankfurt%2bam%2bMain/@50.0279696,8.5860461,700m/data=!3m1!1e3!4m6!3m5!1s0x47bd752b0c57380d:0x183250488f29a9aa!8m2!3d50.0284769!4d8.5846046!16s%2Fg%2F11c4f7c80s!5m1!1e1?hl=de&entry=ttu"}">Google Maps - Holiday Parking Süd</a> (external link)</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="How does the transfer for the Holiday Parking product takes place?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"How does the transfer for the Holiday Parking product takes place?"}'> <span class="fra-m-accordion__section-label">How does the transfer for the Holiday Parking product takes place?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-947222d3b2" class="cmp-text"> <p><strong><u>Holiday Parking Nord - Car park Gateway Gardens</u></strong></p> <p>With your advance booking 'Holiday Parking Nord' you will receive a RMV KombiTicket, which allows you to take the S-Bahn from the stop <a href="https://www.google.de/maps/place/Frankfurt%2bam%2bMain%2bGateway%2bGardens/@50.0566153,8.5917742,17z/data=!4m9!1m2!2m1!1sFrankfurt%2b(Main)%2bGateway%2bGardens%2bMitte!3m5!1s0x47bd0ae3c379787f:0xf2faf98dee7f3501!8m2!3d50.0566154!4d8.5943769!15sCiZGcmFua2Z1cnQgKE1haW4pIEdhdGV3YXkgR2FyZGVucyBNaXR0ZZIBDXRyYWluX3N0YXRpb27gAQA!5m1!1e1?hl=de" target="_blank" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":""Gateway Gardens"","eventLabel":"https://www.google.de/maps/place/Frankfurt%2bam%2bMain%2bGateway%2bGardens/@50.0566153,8.5917742,17z/data=!4m9!1m2!2m1!1sFrankfurt%2b(Main)%2bGateway%2bGardens%2bMitte!3m5!1s0x47bd0ae3c379787f:0xf2faf98dee7f3501!8m2!3d50.0566154!4d8.5943769!15sCiZGcmFua2Z1cnQgKE1haW4pIEdhdGV3YXkgR2FyZGVucyBNaXR0ZZIBDXRyYWluX3N0YXRpb27gAQA!5m1!1e1?hl=de"}">"Gateway Gardens"</a> (external link) to the stop "Regionalbahnhof Flughafen Frankfurt" (Terminal 1) on the day of arrival and departure. The S-Bahn station is about a five-minute walk from the car park – just follow the signs. The S-Bahn (S8 or S9) from Gateway Gardens takes two minutes to get to the regional train station at Frankfurt Airport (one stop). The S-Bahn runs every 15 minutes in the daytime and at night every 30 minutes. Please check the schedule at <a href="https://www.rmv.de/c/en/homepage" target="_blank" title="https://www.rmv.de/c/en/homepage" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"rmv.de","eventLabel":"https://www.rmv.de/c/en/homepage"}">rmv.de</a> (external link) in advance to find out the departure times or if there are any cancellations or changes. </p> <p>Please have your RMV KombiTicket ready for inspection in the S-Bahn. The RMV KombiTicket is not displayed in the Wallet.</p> <p><strong>Note<br /> </strong>A maximum of 5 people can travel with the RMV KombiTicket. The holder of the parking reservation must be present during the S-Bahn journey and must be able to identify himself in the event of a control. Therefore, when booking your parking space, make sure that the person booking is also the person traveling.</p> <p>If the transfer by S-Bahn is not available, you can switch to the regular bus. Bus X17 in the direction of Hofheim Bahnhof from the stop <a href="https://www.google.de/maps/place/Frankfurt%2b(Main)%2bGateway%2bGardens%2bMitte/@50.0549299,8.595963,18z/data=!4m8!1m2!2m1!1sFrankfurt%2b(Main)%2bGateway%2bGardens%2bMitte!3m4!1s0x47bd0ae18d58a531:0x872a04d8a3c34c41!8m2!3d50.05509!4d8.59574!5m1!1e1?hl=de" target="_blank" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":""Frankfurt (Main) Gateway Gardens Mitte"","eventLabel":"https://www.google.de/maps/place/Frankfurt%2b(Main)%2bGateway%2bGardens%2bMitte/@50.0549299,8.595963,18z/data=!4m8!1m2!2m1!1sFrankfurt%2b(Main)%2bGateway%2bGardens%2bMitte!3m4!1s0x47bd0ae18d58a531:0x872a04d8a3c34c41!8m2!3d50.05509!4d8.59574!5m1!1e1?hl=de"}">"Frankfurt (Main) Gateway Gardens Mitte"</a> (external link) to the stop "Frankfurt (Main) Flughafen Terminal 1". The RMV KombiTicket can be used for this purpose. Departure times can be found at <a href="https://www.rmv.de/c/en/homepage" target="_blank" title="https://www.rmv.de/c/en/homepage" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"rmv.de","eventLabel":"https://www.rmv.de/c/en/homepage"}">rmv.de</a> (external link).</p> <p> </p> <p> </p> <p><strong><u>Holiday Parking Süd – Car park Terminal 3</u></strong></p> <p>The transfer from the car park Terminal 3 is free-of-charge via shuttle bus. The bus stop at the car park Terminal 3 is located at level 1 directly at the central entrance to the car park and is signposted on site. The shuttle bus runs around the clock every 30 minutes. Departure from the car park to the departure terminal is always on the hour and half hour. The bus goes first to Terminal 1 and then to Terminal 2. The travel time is about 15 minutes to Terminal 1 and about 30 minutes to Terminal 2.</p> <p>On your return, you will find the bus stop at Terminal 1 in the parking area P29, which is located on the arrivals level at the front side of Hall A. You will find signs outside the terminal. The bus stop at Terminal 2 is located directly between the exit 6 and 8. Depending on traffic, the shuttle bus always leaves Terminal 1 about 20 past and about 10 to the full hour and returns to the car park Terminal 3 via Terminal 2.</p> <p><strong>Note for oversized and special baggage</strong></p> <p>Small bulky luggage is allowed in the shuttle bus anytime. In case of large bulky luggage, such as surfboards, we kindly ask you to drop it of at the departure terminal first and park your car at the car park Terminal 3 afterwards. If several guests with bulky luggage want to use the shuttle at the same time, it may be necessary to wait for the next shuttle (every 30 minutes) due to lack of space. Please allow sufficient time for the transfer with bulky luggage.</p> <p> </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> </fra-m-accordion> </div> </div> </div> </div> </div> <div class="headingHighlight parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-9 fra-grid-col-mq4-7 fra-grid-col-mq5-5 fra-grid-offset-mq5-1"> <div class="fra-e-highlight-headline fra-m-component"> <h2 class="fra-h2"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right">Parking process with QR code</span> </span> </h2> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":""}'> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="How to park upon arrival at the airport, respectively at the booked parking area?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"How to park upon arrival at the airport, respectively at the booked parking area?"}'> <span class="fra-m-accordion__section-label">How to park upon arrival at the airport, respectively at the booked parking area?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-10d129db61" class="cmp-text"> <p> </p> <p>Take the entrance stated on your Mobile Parking Pass and drive into the parking area. Follow the parking guidance system until you reach a parking row with green light. Place your QR code at the entry device in front of the scanner, which is located to the right of the ticket dispenser, instead of taking a parking ticket. The barrier will open and you can park your vehicle. You can find instructions under <a href="https://www.frankfurt-airport.com/en/transport-and-parking/parking/parking-with-qr-code.html" target="_blank" title="Parking with QR Code" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Parking with QR code","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/parking/parking-with-qr-code.html"}">Parking with QR code</a>. It is important that you are holding the QR code (smartphone or printout) at a slight distance and slight angle in front of the scanner and to set the brightness of the smartphone to 100%. For easy handling we recommend to load the QR code into your wallet.</p> <p>Please note the location of your parking space. Furthermore we will send you an email (Carfinder-mail, except Holiday Parking) with your parking location after entry with the QR code. With the Mobile Parking Pass in your Wallet, you have the advantage that your parking row is automatically displayed in the Wallet after you have entered. With eParking and Business Parking the parking row already appears in the Wallet in advance.</p> <p> </p> <p><strong>Note for Business Parking<br /> </strong>We have reserved your parking row in Level 2 (Terminal 1) according to your Mobile Parking Pass. The QR code is only valid for the corresponding parking row. In case of problems at the entrance, you can press the call button (receiver symbol) on the device at the bottom right.</p> <p> </p> <p><strong>Note for eParking<br /> </strong>The parking row 126 (Terminal 1) or U423 (Terminal 2) is reserved for you according to your Mobile Parking Pass. Please bring your own charging cable (standard plug type 2). Once you have parked, you can connect your vehicle to the charging station with your charging cable. The charging process is paid for and started on site at the charging station using an RFID card, QR code or text message. <a href="https://www.frankfurt-airport.com/en/transport-and-parking/parking/charging-stations.html" target="_blank" title="Charging Stations" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Instructions","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/parking/charging-stations.html"}">Instructions</a> can be found in advance online or on site by scanning a QR code at the charging station. Up to 11kW is guaranteed at each charging station. In case of problems at the entrance, you can press the call button (receiver symbol) on the device at the bottom right.</p> <p> </p> <p><strong>Note for Holiday Parking Nord<br /> </strong>You have free choice of parking spaces in the car park Gateway Gardens on levels 3 to 9. Please note that the QR code is only activated for the booked car park Gateway Gardens. Please keep special parking spaces, such as parking spaces for persons with disabilities or reduced mobility on level 1 or parking spaces with electric charging points on levels 1 and 2, free for authorized persons.</p> <p> </p> <p><strong>Note for Holiday Parking Süd<br /> </strong>You have free choice of parking spaces in the car park Terminal 3 on levels 2 to 8. Please note that the QR code is only activated for the booked car park Terminal 3. Please keep special parking spaces, such as parking spaces for persons with disabilities or reduced mobility or parking spaces with electric charging points free for authorized persons.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What is the advantage of saving the Mobile Parking Pass in my Wallet?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What is the advantage of saving the Mobile Parking Pass in my Wallet?"}'> <span class="fra-m-accordion__section-label">What is the advantage of saving the Mobile Parking Pass in my Wallet?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-c1d7da0b11" class="cmp-text"> <p> </p> <p>You have all the necessary booking data and the QR code for entry and exit at your fingertips and you are always in full control of your parking process. Every status of your parking will be automatically updated in real-time in your<br /> Wallet. As soon as you are in the vicinity of the airport, the Mobile Parking Pass appears GPS controlled on the lock screen of your smartphone. Furthermore the information of your car park location (parking row) will be displayed in the Wallet after entry. With eParking and Business Parking the parking row already appears in the Wallet in advance as a fixed parking row is assigned to you directly when you complete your booking.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if there is no free space in the parking row?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if there is no free space in the parking row?"}'> <span class="fra-m-accordion__section-label">What do I do if there is no free space in the parking row?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-3b5b5d167a" class="cmp-text"> <p> </p> <p>In the unlikely event that you can’t find a free space in a parking row due to other badly parked vehicles, the architecture of the car park requires you to leave the car park and enter again. The QR code is activated for a new entry in a grace period of a few minutes.</p> <p> </p> <p>If you can’t enter with the QR code, please take a parking ticket and contact our service team on the day of your return via the call button at the exit device of the central exit. This is located on the device at the bottom right (receiver symbol). Please have your parking ticket and your booking code ready. Our colleagues will match the data and open the barrier for you, provided you have kept to the booked parking duration and parking area.<br /> </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if I took a parking ticket at the entry instead of using my QR code?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if I took a parking ticket at the entry instead of using my QR code?"}'> <span class="fra-m-accordion__section-label">What do I do if I took a parking ticket at the entry instead of using my QR code?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-426757e73d" class="cmp-text"> <p> </p> <p>Please go to the pay station with your parking ticket and your QR code on the day of your return.</p> <p style="margin-left: 36.0pt;text-indent: -18.0pt;"><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);"><span>1.<span style="font: 7.0pt "Times New Roman";"> </span></span></span>First, insert the parking ticket into the pay station. The regular price will be displayed.</p> <p style="margin-left: 36.0pt;text-indent: -18.0pt;"><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);"><span>2.<span style="font: 7.0pt "Times New Roman";"> </span></span></span>Then place your QR code in front of the scanner. The displayed amount will be set to 0.00€ if you stayed within your pre-booked parking period and parking area. The pay station will collect the parking ticket. Afterwards you can exit with your QR code.</p> <p style="margin-left: 36.0pt;text-indent: -18.0pt;"><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);"><span>3.<span style="font: 7.0pt "Times New Roman";"> </span></span></span><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">If your actual parking duration exceeds the pre-booked duration, an additional charge will be displayed, which you can pay in cash or by debit/credit card.</span></p> <p> </p> <p>If the activation of the QR code at the pay station doesn’t work, do not pay the parking ticket. Please drive with your car to the central exit and contact our service team via the call button at the exit device. This is located on the device at the bottom right (receiver symbol). Please have your parking ticket and your booking code ready. Our colleagues will match the data and open the barrier for you, provided you have kept to the booked parking duration and parking area.<br /> </p> <p> </p> <p>If you have entered before the booked entry time (earliest entry time) and have taken a parking ticket, the activation at the pay station will not work. Please contact us early by email (parken.online@fraport.de), stating your booking code and the ticket number of the parking ticket and entry time.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if I don't have my QR code with me upon arrival or departure?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if I don't have my QR code with me upon arrival or departure?"}'> <span class="fra-m-accordion__section-label">What do I do if I don't have my QR code with me upon arrival or departure?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-875167c341" class="cmp-text"> <p> </p> <p>Please take a regular parking ticket at the entry device and contact us by email: <span><span style="font-size: 11.5pt;font-family: Arial , sans-serif;background: white;">parken.online@fraport.de</span></span>. We will be happy to send you your Mobile Parking Pass. When you return, proceed as in the question "What do I do if I took a parking ticket at the entry instead of using my QR code?" to activate the QR code for the exit”.</p> <p> </p> <p><strong>Note Business Parking and eParking<br /> </strong>If you do not have your QR code at hand, please get to the parking row that reserved for you and report your booking code via the call button at the entry device. This is located on the device at the bottom right (receiver symbol). Our service team will match the data and open the barrier. When you return, report again your booking code using the call button at the exit device.</p> <p> </p> <p><strong>Note for Holiday Parking Süd</strong><br /> If you do not have your QR code at hand, please press the call button at the entry device and report your booking code. The call button is located on the device at the bottom right (receiver symbol). Our service team will match the data and open the barrier. Please contact us by email afterwards: parken.online@fraport.de. We will be happy to send you your Mobile Parking Pass. When you return, proceed as in the question “What do I do if I took a parking ticket at the entry instead of using my QR code?” to activate the QR code for the exit.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="How do I exit the parking area?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"How do I exit the parking area?"}'> <span class="fra-m-accordion__section-label">How do I exit the parking area?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-783d97ae66" class="cmp-text"> <p> </p> <p>After returning from your trip as scheduled, go to your car and drive to the central exit of the car park/underground car park. Place your QR code at the exit device in front of the scanner, the barrier opens and you drive out comfortably.</p> <p> </p> <p>If you have an overstay, please go to one of the pay stations at the access areas/next to the central exit of our car parks/underground car parks.</p> <p> </p> <p><strong><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">1. Place the QR code in front of the scanner at the pay station<br /> 2. Pay the displayed amount<br /> 3. After the payment your QR code is activated for the exit</span></strong></p> <p> </p> <p><strong>Note for Holiday Parking Nord<br /> </strong>If the parking time is extended/shortened, the RMV KombiTicket is no longer valid if you take the S-Bahn on another day. Please buy a corresponding ticket at the RMV ticket machine.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What additional price do I have to pay, if I exceed my pre-booked exit time?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What additional price do I have to pay, if I exceed my pre-booked exit time?"}'> <span class="fra-m-accordion__section-label">What additional price do I have to pay, if I exceed my pre-booked exit time?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-fdbb99e24f" class="cmp-text"> <p> </p> <p>You have a total grace period of 6 hours. If you drive in e.g. 3 hours prior the pre-booked entry time, you have further 3 hours on your return until an additional payment is necessary. If there is a further delay (flight delay, etc.), you can scan the QR code at the pay station on your return and pay the displayed remaining amount in cash or by debit/credit card.</p> <p> </p> <p><u><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Overstay prices:</span></u></p> <p>Terminal Parking: <span>max. 42</span>.00 € for each additional day</p> <p>Business Parking: max. 48.00 € for each additional day</p> <p>eParking: max. 48.00 € for each additional day</p> <p>Holiday Parking Nord/Süd: max. 20.00 € for each additional day</p> <p> </p> <p><strong>Note Holiday Parking Nord<br /> </strong>If the parking time is extended/shortened, the RMV KombiTicket is no longer valid. Please buy a corresponding ticket at the RMV ticket machine. </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> </fra-m-accordion> </div> </div> </div> </div> </div> <div class="headingHighlight parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-9 fra-grid-col-mq4-7 fra-grid-col-mq5-5 fra-grid-offset-mq5-1"> <div class="fra-e-highlight-headline fra-m-component"> <h2 class="fra-h2"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right">Corporations / Partner / Customer account</span> </span> </h2> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":""}'> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Are there any discounts for travel agents?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Are there any discounts for travel agents?"}'> <span class="fra-m-accordion__section-label">Are there any discounts for travel agents?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-2d58bb306c" class="cmp-text"> <p> </p> <p>We recommend travel agents to register as a partner with Park.Aero: <span><a href="https://agency.park.aero/en/partner/" target="_blank" title="https://agency.park.aero/en/partner/" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"https://park.aero/en/partner/","eventLabel":"https://agency.park.aero/en/partner/"}">https://park.aero/en/partner/</a> (external link). Once registration is completed and the travel agency has been activated for the portal, you can book parking spaces at Frankfurt Airport at discounted prices via Park.Aero as an expedient.</span></p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="How does the parking process work with a Park, Sleep & Fly booking and what do I do if I park longer than booked?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"How does the parking process work with a Park, Sleep & Fly booking and what do I do if I park longer than booked?"}'> <span class="fra-m-accordion__section-label">How does the parking process work with a Park, Sleep & Fly booking and what do I do if I park longer than booked?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-cb9ca26327" class="cmp-text"> <p> </p> <p>With a Park, Sleep & Fly booking, you drive to the parking area specified in the booking, take a regular parking ticket and park in a free parking space. At the hotel Check-in you will receive a parking voucher with a value over the pre-booked parking period.</p> <p>When you return, go to the pay station with your parking ticket and parking voucher.</p> <ol> <li>First, insert the parking voucher into the pay station. The regular price will be displayed as the payment amount.</li> <li>Then insert the parking voucher into the same slot. The displayed amount will be set to 0,00 €, if you stayed within your pre-booked parking duration and parking area. The pay station will issue the parking ticket again and you can drive out with it.</li> <li>If your actual parking duration exceeds the pre-booked duration, an additional charge will be displayed, which you can pay in cash or by debit/credit card.</li> </ol> <p>If the redemption of the parking voucher at the pay station does not work, please contact our colleagues from the parking service via the call button (receiver symbol). </p> <p> </p> <p>If you have any questions regarding your Park, Sleep & Fly booking, please contact the respective hotel. </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if I have forgotten my password from my customer account (FRA-ID)?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if I have forgotten my password from my customer account (FRA-ID)?"}'> <span class="fra-m-accordion__section-label">What do I do if I have forgotten my password from my customer account (FRA-ID)?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-d3e5a6c757" class="cmp-text"> <p> </p> <p>You click on “Forgot password” in the <a href="https://account.frankfurt-airport.com/en.html" target="_blank" title="https://account.frankfurt-airport.com/en.html" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"login window","eventLabel":"https://account.frankfurt-airport.com/en.html"}">login window</a> and enter the email address you used to register. You will immediately receive a link by email to reset your password.</p> <p> </p> <p>More information you can find under <a href="https://www.frankfurt-airport.com/en/airport-guide/shopping/fra-id.html" target="_blank" title="The new FRA-ID - Your key to the world of benefits at Frankfurt Airport " data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"FRA-ID","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/shopping/fra-id.html"}">FRA-ID</a>.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if I forgot to enter my Miles & More service card number when booking a parking space? Can I have miles credited retroactively?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if I forgot to enter my Miles & More service card number when booking a parking space? Can I have miles credited retroactively?"}'> <span class="fra-m-accordion__section-label">What do I do if I forgot to enter my Miles & More service card number when booking a parking space? Can I have miles credited retroactively?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-bcb2970e55" class="cmp-text"> <p> </p> <p>Miles can be retroactively credited up to 6 months after the booking was made.</p> <p>Please send an email to service@frankfurt-airport-shops.com stating your booking code and Miles & More service card number.</p> <p>Miles are generally credited one day after entering the parking area with the Mobile Parking Pass.</p> <p> </p> <p>More information you can find under <a href="https://www.frankfurt-airport.com/en/airport-guide/shopping/miles-and-more.html" target="_blank" title="Miles & More at Frankfurt Airport" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"Miles & More","eventLabel":"https://www.frankfurt-airport.com/en/airport-guide/shopping/miles-and-more.html"}">Miles & More</a> (ad).</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> </fra-m-accordion> </div> </div> </div> </div> </div> <div class="headingHighlight parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-9 fra-grid-col-mq4-7 fra-grid-col-mq5-5 fra-grid-offset-mq5-1"> <div class="fra-e-highlight-headline fra-m-component"> <h2 class="fra-h2"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right">Other</span> </span> </h2> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":""}'> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if I have problems at the entry and exit?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if I have problems at the entry and exit?"}'> <span class="fra-m-accordion__section-label">What do I do if I have problems at the entry and exit?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-af1a26eeda" class="cmp-text"> <p> </p> <p>In the unlikely event your QR code does not work at the entry or exit or in case of other problems or issues, our service team is available for you around the clock via the call buttons at the entry or exit devices or pay stations.<br /> </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="I have more questions!"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"I have more questions!"}'> <span class="fra-m-accordion__section-label">I have more questions!</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-bf6e489f85" class="cmp-text"> <p> </p> <p>Please contact us. We are happy to assist you and look forward to your message.</p> <p> </p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Fraport AG</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Parking and Mobility</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">HVM-PC1</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">60547 Frankfurt am Main</span></p> <p> </p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Phone: +49 69 690-79455</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Mail: <span style="color: rgb(105,112,116);text-decoration: none;">parken.online@fraport.de</span></span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Web: www.frankfurt-airport.com</span></p> <p> </p> <p>The telephone service hours are from Monday to Friday from 8:00 a.m. – 6:00 p.m., Saturday and Sunday from 10:00 a.m. – 6:00 p.m. The email processing takes place – depending on the mail volume – promptly.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> </fra-m-accordion> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"General / Parking without prebooking"}'> <div class="fra-m-module-heading"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-mq3-10 fra-grid-offset-mq5-1 fra-grid-col-mq5-10"> <h2 class="fra-h2">General / Parking without prebooking</h2> </div> </div> </div> </div> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Are there electric car charging stations available?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Are there electric car charging stations available?"}'> <span class="fra-m-accordion__section-label">Are there electric car charging stations available?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-123ad7db88" class="cmp-text"> <p> </p> <p>Charging stations <strong>without</strong> advance booking, but also without guarantee of availability, are available in the following parking areas:</p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;"><strong>Terminal 1<br /> </strong></span>Entrance P2, level 14, parking row 1406*</p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;"><strong>Terminal 2<br /> </strong></span>Entrance P9, level U3, parking row U323*</p> <p><em>* Not combinable with a Terminal Parking advance booking</em></p> <p> </p> <p>With<strong> </strong>an online booking eParking you can reserve a parking space with a charging station (up to 11 kW). The charging process is paid for and started on site at the charging station using an RFID card, QR code or text message. These parking spaces are only available to customers with an online booking:</p> <p><strong>Terminal 1</strong><br /> Entrance P4 „Business Parking“, level 1, parking row 126</p> <p><strong>Terminal 2</strong><br /> Entrance P8, level U4, parking row U423</p> <p> </p> <p>Please bring your own charging cable (standard plug type 2) with you. You will find further information on our website under <a href="https://www.frankfurt-airport.com/en/transport-and-parking/parking/charging-stations.html" target="_blank" title="Charging Stations" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"parking spaces with charging station","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/parking/charging-stations.html"}">parking spaces with charging station</a>.</p> <p> </p> <p><strong><u>This is how the charging process works:</u></strong></p> <p><strong>1. Start charging process<br /> </strong>Before charging, please check the charging cable and charging station for damage and operational readiness and note the display indication. Plug your own charging cable into the vehicle and charging station. Please avoid loops on the charging cable to prevent the risk of tripping.</p> <p>Present the RFID card to the reader of the charging point and note the information on the display. When using an RFID card additional costs may apply for blocking the charging point. The costs will be calculated according to the contractual conditions of your energy supplier.</p> <p>Alternatively: direct payment (QR code/SMS); follow the instructions on the charging station.</p> <p><strong>2. Charging process<br /> </strong>The charging process starts automatically.</p> <p>The charging cable is locked and cannot be disconnected during the charging process.</p> <p>Please ensure that the charging process has started before leaving the vehicle.</p> <p><strong>3. End charging process<br /> </strong>To end the charging process, present the RFID card again to the reader of the charging point or press the vehicle's unlocking function and disconnect the charging cable.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Who do I contact on site, if I have problems or questions concerning parking?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Who do I contact on site, if I have problems or questions concerning parking?"}'> <span class="fra-m-accordion__section-label">Who do I contact on site, if I have problems or questions concerning parking?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-999a160f63" class="cmp-text"> <p> </p> <p>Our service team is available for you around the clock via the call buttons on all pay stations, entry and exit devices. They will be happy to assist you with your concerns or questions.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Where are reduced mobility parking spaces and do I have to pay for them?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Where are reduced mobility parking spaces and do I have to pay for them?"}'> <span class="fra-m-accordion__section-label">Where are reduced mobility parking spaces and do I have to pay for them?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-96c94cc454" class="cmp-text"> <p> </p> <p>Our special reduced mobility parking spaces are chargeable and can be used by people who are in possession of a parking permit with the designation "G" or "aG". You have access to the parking spaces via the following entrances:</p> <p> </p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;"><strong>Terminal 1<br /> </strong></span><span style="color: rgb(105,112,116);font-family: Arial , sans-serif;font-size: 11.5pt;">Entrance P4 „Business Parking“, level 2, parking row 225</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;"><strong>Terminal 2<br /> </strong></span><span style="color: rgb(105,112,116);font-family: Arial , sans-serif;font-size: 11.5pt;">Entrance P8, level U4, parking row U417</span></p> <p> </p> <p>At the entrance to the parking row please press the call button on the entry device. Our service team will grant you access to the area. Please display your reduced mobility parking permit clearly visible in your vehicle.</p> <p> </p> <p>If you want to book a parking space in advance, the "Terminal Parking" product is sufficient when booking for Terminal 1. This booking allows you to enter the above mentioned parking row in the Business Parking area. You can enter and exit using the QR code on your Mobile Parking Pass.</p> <p> </p> <p>You can finde more information on our website under <a href="https://www.frankfurt-airport.com/en/transport-and-parking/parking/special-parking.html" target="_blank" title="Special Parking" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"reduced mobility parking","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/parking/special-parking.html"}">reduced mobility parking</a>.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if I forget where I parked my car?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if I forget where I parked my car?"}'> <span class="fra-m-accordion__section-label">What do I do if I forget where I parked my car?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-cb7c5945c3" class="cmp-text"> <p> </p> <p>The parking level and parking row is printed on your parking ticket for your own convenience.</p> <p>Prebookers will receive an email with the parking level and parking row upon entry. If you have saved your Mobile Parking Pass in the Wallet of your smartphone, the parking row is automatically displayed.</p> <p>For the Holiday Parking Nord and Süd product, please note the location where you parked. Each parking level has its own colour. We recommend that you also take a photo of the location. The car parks (Gateway Gardens and Terminal 3) only have a central entrance, so we cannot send you an email with your exact location.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if I lost my parking ticket?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if I lost my parking ticket?"}'> <span class="fra-m-accordion__section-label">What do I do if I lost my parking ticket?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-e17e916f24" class="cmp-text"> <p> </p> <p>Please contact our service team on site. They are available around the clock via the call buttons on all pay stations.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="What do I do if I need a receipt for the payment at the pay station?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"What do I do if I need a receipt for the payment at the pay station?"}'> <span class="fra-m-accordion__section-label">What do I do if I need a receipt for the payment at the pay station?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-353797cd82" class="cmp-text"> <p> </p> <p>During the payment process, you can request a receipt at the pay station. Please follow the instructions on the display. If you have missed this and need a replacement receipt for the settlement, you can request one through a <a href="https://www.frankfurt-airport.com/en/transport-and-parking/parking/request-replacement-receipt.html" title="Request replacement receipt for parking" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"form","eventLabel":"https://www.frankfurt-airport.com/en/transport-and-parking/parking/request-replacement-receipt.html"}">form</a>.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Which restrictions for vehicles apply in the car park / underground car park and in the drop-off area?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Which restrictions for vehicles apply in the car park / underground car park and in the drop-off area?"}'> <span class="fra-m-accordion__section-label">Which restrictions for vehicles apply in the car park / underground car park and in the drop-off area?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-73c599574a" class="cmp-text"> <p> </p> <p>You can only enter the car parks / underground car parks with a car, whose maximum permissible weight does not exceed 3.5 tons resp. 3.1 tons (car park Gateway Gardens and Terminal 3), a maximum height of 2.10 meters and a maximum length of 5 meters.</p> <p>It is only allowed to enter the drop-off area with a vehicle, which is not longer than 6 meters.</p> <p>It is not possible to enter the car parks / underground car parks and the drop-off area with a larger vehicle or with a trailer. The Bus Parking P36 is available up to 3 hours for oversized vehicles. If you would like to park your car for longer at the Bus Parking P36, please register at least one week in advance via parken@fraport.de.</p> <p>You can park anywhere at Frankfurt Airport with a natural gas vehicle. LPG vehicles are not permitted in the Terminal Parking car parks at Terminal 1 and Terminal 2. For short parking periods, please use the short-term parking lot P31 at Terminal 1. For longer parking periods (3 days or more), we recommend that you pre-book our Holiday Parking products, where you can park with all gas-powered vehicles. </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Where do I find baggage carts in the car park and do I have to pay for them?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Where do I find baggage carts in the car park and do I have to pay for them?"}'> <span class="fra-m-accordion__section-label">Where do I find baggage carts in the car park and do I have to pay for them?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-f71b8759a1" class="cmp-text"> <p> </p> <p>We have baggage carts available for you at the transitions from the car park to the terminals for an easy and convenient transfer to the check-in. The charge for the baggage carts can only be paid by debit and credit card.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="I have more questions!"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"I have more questions!"}'> <span class="fra-m-accordion__section-label">I have more questions!</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-a97b5673d9" class="cmp-text"> <p> </p> <p>Please contact us. We are happy to assist you and look forward to your message.</p> <p> </p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Fraport AG</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Parking and Mobility</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">HVM-PC1</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">60547 Frankfurt am Main</span></p> <p> </p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Phone: +49 69 690-79455</span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Mail: <span style="color: rgb(105,112,116);text-decoration: none;">parken@fraport.de</span></span></p> <p><span style="font-size: 11.5pt;font-family: Arial , sans-serif;color: rgb(105,112,116);background: white;">Web: www.frankfurt-airport.com</span></p> <p> </p> <p>The telephone service hours are from Monday to Friday from 8:00 a.m. – 6:00 p.m., Saturday and Sunday from 10:00 a.m. – 6:00 p.m. The email processing takes place – depending on the mail volume – promptly.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> </fra-m-accordion> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-next-best-activity"> <div class="fra-m-module-heading"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-mq3-10 fra-grid-offset-mq5-1 fra-grid-col-mq5-10"> <h2 class="fra-h2">You may also be interested in</h2> </div> </div> </div> </div> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-4 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