Comment puis-je me connecter au site de support de Procore?

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Lorsque vous êtes connecté au site, cela garantit que le système peut vous identifier en tant qu’utilisateur Procore afin de pouvoir utiliser les fonctionnalités interactives du site de support (par exemple, créer un ticket de support, laisser des commentaires, etc.). En plus de fournir au support Procore le capacité pour vous identifier par votre adresse courriel Procore, elle vous permet également de vous connecter à chaque site séparément.</p> <p>En suivant les étapes de connexion décrites ci-dessous, vous pourrez effectuer les opérations suivantes lorsque vous visiterez le site de support Procore :</p> <ul> <li><strong>Accéder à un centre de formation</strong><br /> Si votre compagnie a configuré un centre de formation personnalisé, vous devrez vous connecter au site de support afin d’afficher son contenu privé. Voir <a title="Comment accéder à un Centre de formation personnalisé?" href="https://fr-ca.support.procore.com/faq/how-do-i-request-access-to-a-custom-training-center" rel="internal">Comment accéder à un Centre de formation personnalisé?</a></li> <li><strong>Créer un ticket de support</strong><br /> Si vous êtes un utilisateur connecté, vous ne serez pas obligé de fournir votre nom ou votre adresse courriel dans le formulaire de soumission de ticket, car il sera automatiquement inclus avec votre ticket sur le système principal. Voir <a title="Contactez le service d'assistance" href="https://fr-ca.support.procore.com/references/contact-support" rel="internal">Contacter le support</a>.</li> <li><strong>Laisser des commentaires/rétroaction</strong><br /> Si vous trouvez que le contenu d'un article d'assistance est confus, trompeur ou incorrect, veuillez nous envoyer vos commentaires en incluant une brève description dans le champ « Commentaires » en bas de la page.</li> </ul> <p><em>Remarque :</em> Si vous choisissez de visiter le site de support Procore sans vous connecter, vous pourrez toujours afficher tout le contenu publié du site. Cependant, vous ne pourrez pas utiliser les fonctionnalités détaillées ci-dessus. </p> </div><div mt-section-origin="faq/how-do-i-log-in-to-procore-support-site" class="mt-section" id="section_2"><span id="R.C3.A9ponse"></span><h2 class="editable">Réponse</h2> <ol> <li>Connectez-vous à l'application Procore Web. Voir <a title="Se connecter à Procore Web" href="https://fr-ca.support.procore.com/products/online/user-guide/company-level/directory/tutorials/log-in-to-procore-web" rel="internal">Connexion à Procore Web</a>.</li> <li>Dans le coin supérieur droit, cliquez sur l'icône <strong>Point d'interrogation</strong> (?). </li> <li>Cliquez sur <strong>Centre de support</strong>. <br /> <br /> <img alt="Ressources d'aide" class="internal default" style="width: 300px; height: 241px;" width="300px" height="241px" loading="lazy" src="https://fr-ca.support.procore.com/@api/deki/files/15838/help-menu-support-site.png?revision=2&size=bestfit&width=300&height=241" /><br /> <br /> Le système vous redirige vers le site Web du centre de support Procore à l'adresse <a title="https://support.procore.com" href="https://fr-ca.support.procore.com/" rel="internal">https://support. procore</a>. Vous serez automatiquement connecté au centre de support à l'aide de l'authentification unique.<br /> <em>Remarques :</em> <ul> <li>Si c'est la première fois que vous accédez au site de support Procore, la technologie SSO vous créera automatiquement un nouveau compte d'utilisateur (c'est-à-dire en utilisant l'adresse courriel et le mot de passe que vous utilisez pour vous connecter à Procore).</li> <li>Pour accéder au site, choisissez l'une de ces méthodes : <ul> <li>(<em>Recommandé</em>) Cliquez sur l'icône « Assistance et commentaires » dans le coin supérieur droit et choisissez <strong>Centre de support</strong> (illustré ci-dessus).</li> <li>Cliquez sur le lien « Connexion » directement sur le site d'assistance de Procore.</li> </ul> </li> <li>Si vous essayez d'accéder à un <a title="Qu’est-ce qu’un centre de formation?" href="https://fr-ca.support.procore.com/faq/what-is-a-training-center" rel="internal">Centre de formation</a>privé, voir <a title="Comment demander l'accès à un Centre de formation personnalisé?" href="https://fr-ca.support.procore.com/faq/how-do-i-request-access-to-a-custom-training-center" rel="internal">Comment demander l'accès à un Centre de formation personnalisé ?</a></li> </ul> </li> </ol> <style>/*<![CDATA[*/body #deki-page-title::before {content: url("/@api/deki/pages/:ccaec8e887044385a1dfc2a3a0f71434/files/=tool-icon_faq.png");}/*]]>*/</style> </div></div> </div> </div> <div class="mt-content-footer"></div> <ol class="grape-meta-data grape-meta-article-navigation"> <li class="grape-back-to-top"><a class="mt-icon-back-to-top" href="#title" id="mt-back-to-top" title="Revenir en haut de cet article">Retour haut de page</a></li> <li class="grape-article-pagination"><ul class="mt-article-pagination"> <li class="mt-pagination-previous"> <a class="mt-icon-previous-article" href="https://fr-ca.support.procore.com/faq/how-do-i-log-in-to-portfolio-financials-and-capital-planning" title="Comment puis-je me connecter 脿 Gestion financi猫re du 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