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href="/web/20130425150558/http://www.interoute.com/unified-ict/connectivity/internet-access" class="level-2">Internet Access</a> </li> <li class="level-2"><a href="/web/20130425150558/http://www.interoute.com/unified-ict/connectivity/ethernet-vpn" class="level-2">Ethernet VPN</a> </li> <li class="level-2"><a href="/web/20130425150558/http://www.interoute.com/unified-ict/connectivity/mpls-vpn" class="level-2">MPLS VPN</a> </li> </ul> </li> </ul> </li> <li id="category-7" class="category classname-transport-infrastructure "> <a title="Unified Transport" class="category-link" href="/web/20130425150558/http://www.interoute.com/service-provider/unified-transport"><span class="category-link">Unified Transport</span></a> <ul class="items level-1"> <li class="first level-1"><a href="/web/20130425150558/http://www.interoute.com/service-provider/infrastructure/dark-fibre" class="level-1">Dark Fibre</a> </li> <li class="level-1"><a 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class="level-1">News Archive</a> </li> <li class="level-1"><a href="/web/20130425150558/http://www.interoute.com/press-room/events" class="level-1">Events</a> </li> <li class="level-1"><a href="/web/20130425150558/http://www.interoute.com/press-room/press-pack" class="level-1">Press Pack</a> </li> <li class="last level-1"><a href="/web/20130425150558/http://www.interoute.com/press-room/newsletters" class="level-1">Newsletters</a> </li> </ul> </li> </ul> </td> <td class="right"></td> </tr> <tr class="bottom"> <td class="left"></td> <td class="center"></td> <td class="right"></td> </tr> </table> </div> </li> </ul> </div> </div><div id="block-menu-menu-contact-menu" class="block-container contact-us-menu "> <div class="block-connector"></div> <div class="clear-block block block-menu"> <div class="blockOuterShell"> <div class="blockInnerShell"> <div class="content"><ul class="menu"><li class="leaf first last"><a href="/web/20130425150558/http://www.interoute.com/contact-us" title="">Contact</a></li> </ul></div> </div> </div> </div> </div> <div id="block-menu-menu-cloud-store" class="block-container "> <div class="block-connector"></div> <div class="clear-block block block-menu"> <div class="blockOuterShell"> <div class="blockInnerShell"> <div class="content"><ul class="menu"><li class="leaf first last"><a href="https://web.archive.org/web/20130425150558/https://hub.interoute.com/LoginInterouteHomeSite.aspx" title="">CloudStore</a></li> </ul></div> </div> </div> </div> </div>  </div> <div id="body" class="cookie-policy"> <div id="content-outer"> <div id="content-inner"> <div id="content-content"> <h1 class="title">Cookie Policy</h1> <div id="node-1780" class="node"> <div class="content clear-block"> <p> </p> <p><strong>About Cookies</strong></p> <ul> <li><a href="#what-is-a-cookie">What is a cookie?</a></li> <li><a href="#types-of-cookie">Types of cookie</a></li> <li><a href="#how-does-interoute-use-cookies">How does Interoute use cookies?</a></li> <li><a href="#how-to-control-and-delete-cookies">How to control and delete cookies?</a></li> <li><a href="#useful-sites">Useful sites</a></li> </ul> <p> </p> <p><a name="what-is-a-cookie"></a></p> <h2>What is a cookie?</h2> <p> </p> <p>A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits in order to track online traffic flows.</p>  <p>On the Interoute websites, cookies record information about your browser which allows us to track more advanced web browsing analytics. Users have the opportunity to set their device to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.</p> <p>Over the course of any visit to an Interoute website the pages you see, and with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by investigating the existence of, and finding, the cookie left there on the last visit.</p> <p> </p> <p><a name="types-of-cookie"></a></p> <h2>Types of cookie</h2> <p> </p> <h3>First party cookies</h3> <p>First party cookies are set by the website, you are visiting and they can only be read by that site.</p> <p> </p> <h3>Third party cookies</h3> <p>Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube or Flickr, and these sites may set their own cookies.</p> <p> </p> <h3>Session cookies</h3> <p>Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.Persistent cookies</p> <p>This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.</p> <p> </p> <h3>Flash cookies</h3> <p>Many websites use Adobe Flash Player to deliver video and game content to their users. Adobe utilise their own cookies, which are not manageable through your browser settings but are used by the Flash Player for similar purposes, such as storing preferences or tracking users.</p> <p>Flash Cookies work in a different way to web browser cookies (the cookie types listed above are all set via your browser); rather than having individual cookies for particular jobs, a website is restricted to storing all data in one cookie. You can control how much data can be stored in that cookie but you cannot choose what type of information is allowed to be stored.</p> <p>Interoute does not use any Local Shared Objects - or Flash Cookies as they are commonly known. How to disable Flash Cookies: The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like <a href="https://web.archive.org/web/20130425150558/http://www.interoute.com/" title="www.interoute.com">www.interoute.com</a> or for all websites - see <a href="https://web.archive.org/web/20130425150558/http://www.adobe.com/products/flashplayer/security" title="http://www.adobe.com/products/flashplayer/security">http://www.adobe.com/products/flashplayer/security</a> for details.</p> <p> </p> <p><a name="how-does-interoute-use-cookies"></a></p> <h2>How does Interoute use cookies?</h2> <p> </p> <p>Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example, if you’re contacting us via the online contact form we can see how you traversed the website and can see which pages you previously looked at before making contact.</p> <p>A list of the main cookies that the Interoute websites set (and what each is used for) together with ways to minimise the number of cookies you receive can be found below.</p> <p> </p> <div> <table style="border: 0px solid #000000;" border="0" cellpadding="10"> <tbody> <tr style="border: 3px solid #000000;"> <td style="text-align: left;"> <h3><strong>Cookie Name</strong></h3> <p><strong><br/></strong></p> </td> <td> <h3><strong>Purpose</strong></h3> <p><strong><br/></strong></p> </td> </tr> <tr> <td style="text-align: left;" align="center"> <p><strong>has_js</strong></p> <p><strong><br/></strong></p> </td> <td> <p>To allow the website to determine whether JavaScript is enabled or Disabled on the browser.</p> <p> </p> </td> </tr> <tr> <td style="text-align: left;"> <p><strong>SESS</strong></p> <p><strong><br/></strong></p> </td> <td> <p>To store the unique user session id</p> <p> </p> </td> </tr> <tr> <td style="text-align: left;"> <p><strong>__utma</strong></p> <p><strong><br/></strong></p> </td> <td> <p>Tracks each user's number of visits and the time of the first visit, the previous visit, and the current visit (presumably partly for double checking of this information).</p> <p> </p> </td> </tr> <tr> <td style="width: 120px; text-align: left;"> <p><strong>__utmb & __utmc</strong></p> <p><strong><br/></strong></p> </td> <td> <p>To track approximately how long you stay on a site: when a visit starts and approximately ends (c expires quickly). If you look at cookie state changes (e.g. using firecookie), you will see these change frequently.</p> <p> </p> </td> </tr> <tr> <td style="text-align: left;"> <p><strong>__utmz</strong></p> <p><strong><br/></strong></p> </td> <td> <p>Tracks where a visitor came from (search engine, search keyword, link)</p> <p> </p> </td> </tr> <tr> <td style="text-align: left;"> <p><strong>PREF</strong></p> <p><strong><br/></strong></p> </td> <td> <p>Google maps</p> <p> </p> </td> </tr> <tr> <td style="text-align: left;"> <p><strong>NID</strong></p> <p><strong><br/></strong></p> </td> <td> <p>Google maps</p> <p> </p> </td> </tr> </tbody> </table> </div> <p> </p> <p><a name="how-to-control-and-delete-cookies"></a></p> <h2>How to control and delete cookies?</h2> <p> </p> <p>Interoute does not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Interoute websites, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.</p> <p>Alternatively, you may wish to visit <a href="https://web.archive.org/web/20130425150558/http://www.aboutcookies.org/" title="http://www.aboutcookies.org">http://www.aboutcookies.org</a> which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.</p> <p>Please be aware that restricting cookies may impact on the functionality of the Interoute website.</p> <p> </p> <h3>Web browser cookies</h3> <p> </p> <p> If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.</p> <p>If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit <a href="https://web.archive.org/web/20130425150558/http://www.aboutcookies.org/" title="www.aboutcookies.org">www.aboutcookies.org</a>, which contains comprehensive information on how to do this on a wide variety of desktop browsers.</p> <p> </p> <h3>Adobe Flash Player Cookies</h3> <p> </p> <p>The Adobe Flash Player, used to provide services such as iPlayer or web-based games, is also capable of storing information on your device. However, these cookies cannot be controlled through your web browser. Some web browser manufacturers are developing solutions to allow you to control these through your browser, but at the present time, if you wish to restrict or block Flash Cookies, then you must do this on the Adobe website.</p> <p> </p> <p><a name="useful-sites"></a></p> <h2>Useful sites</h2> <p> </p> <ul> <li><a href="https://web.archive.org/web/20130425150558/http://www.ico.gov.uk/" target="_blank">Information Commissions Office</a></li> <li><a href="https://web.archive.org/web/20130425150558/http://www.aboutcookies.org/" target="_blank">Aboutcookies.org</a></li> <li><a href="https://web.archive.org/web/20130425150558/http://en.wikipedia.org/wiki/HTTP_cookie" target="_blank">Wikipedia</a></li> </ul> </div> </div> </div> </div> </div> <div id="sidebar-right"> <div id="block-block-10" class="block-container "> <div class="block-connector"></div> <div class="clear-block block block-block"> <div class="blockOuterShell"> <div class="blockInnerShell"> <h2>Contact us</h2> <div class="content"><p><img src="/web/20130425150558im_/http://www.interoute.com/sites/default/files/btn_form_blue.gif" alt="form" width="20" height="17" style="border-style: initial; border-color: initial;"/> <strong><a href="https://web.archive.org/web/20130425150558/http://www.interoute.com/about-us/contact-us/online-enquiries" target="_blank">online form</a></strong></p> <p><img src="/web/20130425150558im_/http://www.interoute.com/sites/default/files/btn_email_blue.gif" alt="email" width="17" height="17" style="border-style: initial; border-color: initial;"/>  <strong><a href="https://web.archive.org/web/20130425150558/mailto:info@interoute.com?Subject=Online%20enquiry">info@interoute.com</a></strong></p> </div> </div> </div> </div> </div> <div id="block-block-64" class="block-container "> <div class="block-connector"></div> <div class="clear-block block block-block"> <div class="blockOuterShell"> <div class="blockInnerShell"> <h2>Support details</h2> <div class="content"><p><img src="/web/20130425150558im_/http://www.interoute.com/sites/default/files/btn_email_blue.gif" alt="email" width="17" height="17" style="border-style: initial; border-color: initial;"/>  <strong><a href="https://web.archive.org/web/20130425150558/mailto:support@interoute.com?Subject=Support%20required">support@interoute.com</a></strong></p> <p><img src="/web/20130425150558im_/http://www.interoute.com/sites/default/files/btn_call_blue.gif" alt="phone" width="14" height="19" style="border-style: initial; border-color: initial;"/>  <strong><span style="font-size: 10.0pt; line-height: 115%; font-family: &amp;amp; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: &amp;amp; mso-bidi-theme-font: minor-bidi; color: #00b0f0; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">s</span></strong><strong><span style="font-size: 10.0pt; line-height: 115%; font-family: &amp;amp; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: &amp;amp; mso-bidi-theme-font: minor-bidi; color: #00b0f0; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">upport +420 225 352 904</span></strong></p> <p> </p> <p><img src="/web/20130425150558im_/http://www.interoute.com/sites/default/files/btn_email_blue.gif" alt="email" width="17" height="17" style="border-style: initial; border-color: initial;"/>  <strong><a href="https://web.archive.org/web/20130425150558/mailto:video@interoute.com?Subject=Video%20support%20required">video@interoute.com</a></strong></p> <p><strong><a href="https://web.archive.org/web/20130425150558/mailto:support@interoute.com?Subject=Support%20required"></a></strong><img src="/web/20130425150558im_/http://www.interoute.com/sites/default/files/btn_call_blue.gif" alt="phone" width="14" height="19" style="border-style: initial; border-color: initial;"/>  <strong><span style="font-size: 10.0pt; line-height: 115%; font-family: &amp;amp; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: &amp;amp; mso-bidi-theme-font: minor-bidi; color: #00b0f0; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">video s</span></strong><strong><span style="font-size: 10.0pt; line-height: 115%; font-family: &amp;amp; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: &amp;amp; mso-bidi-theme-font: minor-bidi; color: #00b0f0; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">upport +46 920 27 07 19</span></strong></p> </div> </div> </div> </div> </div> <div id="block-block-38" class="block-container "> <div class="block-connector"></div> <div class="clear-block block block-block"> <div class="blockOuterShell"> <div class="blockInnerShell"> <h2>Join the discussion</h2> <div class="content"><p><strong><a href="https://web.archive.org/web/20130425150558/http://www.linkedin.com/groups/Interoute-VDC-4341549" target="_blank"><img src="/web/20130425150558im_/http://www.interoute.com/sites/default/files/linkedinicon.png" alt="LinkedIn icon" title="Join the LinkedIn Interoute VDC open group " width="53" height="53" style="margin: 5px; float: right;"/></a></strong></p> <p>Join the Interoute VDC group to connect with us, share your views and get the latest news and information from us.</p> </div> </div> </div> </div> </div> <div id="block-block-37" class="block-container "> <div class="block-connector"></div> <div class="clear-block block block-block"> <div class="blockOuterShell"> <div class="blockInnerShell"> <h2>Watch the Unified Connectivity video</h2> <div class="content"><p><a href="https://web.archive.org/web/20130425150558/http://www.interoute.com/video/unified-connectivity-video" target="_blank"><img src="/web/20130425150558im_/http://www.interoute.com/sites/default/files/playictvideo.png" alt="Unified ICT video" title="Unified ICT - the new easy cost effective way to change your ICT services" width="189" height="124"/></a></p> <p>Unified ICT - the new easy cost effective way to change your ICT services</p> </div> </div> </div> </div> </div> </div> </div> <div id="banner-left"></div> </div> </div> <div id="banner-right"></div> </div> <div id="hands"> <div class="top"></div> <div class="bottom"></div> </div> <div id="ground"> <div id="ground-outer-shell"> <div id="ground-inner-shell"> <div id="block-menu-menu-footer-menu" class="block-container "> <div class="block-connector"></div> <div class="clear-block block block-menu"> <div class="blockOuterShell"> <div class="blockInnerShell"> <div class="content"><ul class="menu"><li class="leaf first"><a href="/web/20130425150558/http://www.interoute.com/" title="">Interoute Communications Limited. All rights reserved.</a></li> <li class="leaf"><a href="/web/20130425150558/http://www.interoute.com/disclaimer" title="">disclaimer</a></li> <li class="leaf"><a href="/web/20130425150558/http://www.interoute.com/legal" title="">legal</a></li> <li class="leaf"><a href="/web/20130425150558/http://www.interoute.com/privacy-policy" title="Privacy policy">privacy policy</a></li> <li class="leaf active-trail"><a href="/web/20130425150558/http://www.interoute.com/new-cookies-info" title="" class="active">cookies</a></li> <li class="leaf last"><a href="/web/20130425150558/http://www.interoute.com/user/login" title="">login</a></li> </ul></div> </div> </div> </div> </div> <div id="block-menu-menu-footer2menu" class="block-container "> <div class="block-connector"></div> <div class="clear-block block block-menu"> <div class="blockOuterShell"> <div class="blockInnerShell"> <h2>8 - footer2menu</h2> <div class="content"><ul class="menu"><li class="leaf first"><a href="https://web.archive.org/web/20130425150558/http://www.interoute.com/enterprise/vpn" title="">Business VPN</a></li> <li class="leaf"><a href="https://web.archive.org/web/20130425150558/http://www.interoute.com/vdc" title="">Cloud Hosting </a></li> <li class="leaf"><a href="https://web.archive.org/web/20130425150558/http://cloudstore.interoute.com/?utm_source=interoute_home&utm_medium=footer_link&utm_term=CloudStor" title="">CloudStore</a></li> <li class="leaf"><a href="https://web.archive.org/web/20130425150558/http://www.interoute.com/enterprise/infrastructure/colocation" title="">Colocation </a></li> <li class="leaf"><a href="https://web.archive.org/web/20130425150558/http://www.interoute.com/unified-ict/computing/hostedlync" title="">Hosted Lync</a></li> <li class="leaf last"><a href="https://web.archive.org/web/20130425150558/http://www.interoute.com/unified-ict/computing/managed-hosting-products" title="">Managed Hosting</a></li> </ul></div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> <![CDATA[//><!]]> </script>   <script type="text/javascript" src="https://web.archive.org/web/20130425150558js_/http://cloud-journey.com/js/11061.js"></script>  <script type="text/javascript"> piAId = '18952'; piCId = '4301'; (function() { function async_load(){ var s = document.createElement('script'); s.type = 'text/javascript'; s.src = ('https:' == document.location.protocol ? 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