LibAnswers FAQs - LibAnswers

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon"/> <link rel="alternate" type="application/rss+xml" title="Latest Answers" href="https://answers.libraries.cam.ac.uk/rss.php?m=new&gid=1578" /> <link rel="stylesheet" media="screen" href="https://netdna.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" /> <link rel="stylesheet" media="screen" href="https://static-assets-eu.libanswers.com/css2.72.1/dist/LibAnswers_public.min.css" /> <title> LibAnswers FAQs - LibAnswers </title> <style> </style> <script src="https://static-assets-eu.libanswers.com/js2.72.1/dist/jquery.min.js"></script> <script src="https://static-assets-eu.libanswers.com/js2.72.1/dist/LibAnswers_public.min.js"></script> <script> var springSpace = springSpace || {}; springSpace.la = springSpace.la || {}; springSpace.la.Page = { iid: 1285, group_id: 1578, faq_id: 0, qlog_id: 0, auth_id: 0 }; </script> </head> <body id="s-la-page-7055" class="s-la-page-public s-la-page-home"> <a id="s-la-public-skiplink" class="alert-info" href="#s-la-page-maincontent">Skip to Main Content</a>  <div align="center"><img src="https://www.lib.cam.ac.uk/sites/www.lib.cam.ac.uk/files/libanswers.jpg" alt="banner" width="1139" height="134" border="0" usemap="#banner" /> <map name="banner"> <area shape="rect" coords="14,2,153,38" href="http://www.cam.ac.uk/" Alt="Cambridge University" /> <area shape="rect" coords="-5,48,1136,1146" href="http://answers.libraries.cam.ac.uk/" alt="libAnswers" /> </map></div>  <div class="container"> <div id="s-la-bc" class="row" role="navigation"> <div class="col-md-12"> <ol class="breadcrumb s-la-color-bars s-la-color-bars-border"> <li> <a href="http://www.libraries.cam.ac.uk">Cambridge Libraries</a> </li> <li class="active"> <a href="/">LibAnswers</a> </li> </ol> </div> </div> <div id="s-la-public-header" class="s-la-header row clearfix"> <div class="col-md-12"> <noscript> <div id="s-la-noscript" class="alert alert-warning"> <strong>Warning:</strong> Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form. </div> </noscript> <div class="s-la-public-header-text s-la-public-home"> <h1 class="s-la-public-header-title"> LibAnswers FAQs </h1> <div class="s-la-public-header-description"> </div> </div> </div> </div> <div id="s-la-page-title-bar" role="navigation"> <div class="navbar navbar-default s-la-color-bars s-la-color-bars-border"> <div class="navbar-header"> <button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#s-la-browsebar-collapse" aria-hidden="true"> <span class="fa fa-bars"></span><span class="sr-only">Toggle menu visibility</span> </button><p class="navbar-text">160 Answers</p></div> <div class="collapse navbar-collapse" id="s-la-browsebar-collapse"> <div id="s-la-content-search-15404" class="s-la-content-search"> <form method="get" class="navbar-form navbar-left" role="search" name="s-la-searchform" id="s-la-searchform-15404" action="/search/" aria-labelledby="s-la-content-search-query-15404"> <input type="hidden" name="t" value="0" /> <div class="form-group"> <label for="s-la-content-search-query-15404" class="s-la-searchform-label sr-only control-label">Ask Another Question</label> <div class="col-xs-9"> <input type="text" id="s-la-content-search-query-15404" class="s-la-content-search-query form-control" name="q" placeholder="Type your question" value="" autocomplete="off" /> </div> <div class="col-xs-3 s-la-searchform-buttoncol"> <button type="submit" class="btn btn-default s-la-searchform-button"> Search </button> </div> </div> </form> <script>$(function() { searchform_15404 = springSpace.la.initFaqSearchForm({ contentId: 15404, iid: 1285, apiDomain: 'answers.libraries.cam.ac.uk', groupId: [1578], limit: 10 }); });</script> </div> <ul class="nav navbar-nav s-la-navbrowse"> <li> <p class="navbar-text">Browse:</p> </li> <li> <a class="" href="/search/">All</a> </li> <li id="s-la-page-title-bar-topics" class="dropdown"> <a data-toggle="dropdown" class="dropdown-toggle" href="#">Topics <b class="caret"></b></a> <ul class="dropdown-menu dropdown-scroll dropdown-menu-right" role="menu" aria-hidden="true"> <li> <a href="/search/?t=0&g=1578&topics=Accessibility&adv=1" role="menuitem"><span class="badge">9</span><span class="topic_item">Accessibility</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Alternate%20Formats%20Service&adv=1" role="menuitem"><span class="badge">1</span><span class="topic_item">Alternate Formats Service</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Borrowing&adv=1" role="menuitem"><span class="badge">17</span><span class="topic_item">Borrowing</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Browser%20issues&adv=1" role="menuitem"><span class="badge">4</span><span class="topic_item">Browser issues</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=databases&adv=1" role="menuitem"><span class="badge">38</span><span class="topic_item">databases</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Disabled%20access&adv=1" role="menuitem"><span class="badge">8</span><span class="topic_item">Disabled access</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=ebooks&adv=1" role="menuitem"><span class="badge">58</span><span class="topic_item">ebooks</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=ejournals&adv=1" role="menuitem"><span class="badge">48</span><span class="topic_item">ejournals</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=eresources&adv=1" role="menuitem"><span class="badge">52</span><span class="topic_item">eresources</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=General%20eresource%20help&adv=1" role="menuitem"><span class="badge">8</span><span class="topic_item">General eresource help</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Getting%20started&adv=1" role="menuitem"><span class="badge">14</span><span class="topic_item">Getting started</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=iDiscover&adv=1" role="menuitem"><span class="badge">34</span><span class="topic_item">iDiscover</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=IT%20%2F%20Print%20%2F%20Copy&adv=1" role="menuitem"><span class="badge">12</span><span class="topic_item">IT / Print / Copy</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=library%20events&adv=1" role="menuitem"><span class="badge">1</span><span class="topic_item">library events</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Linking%20problems&adv=1" role="menuitem"><span class="badge">5</span><span class="topic_item">Linking problems</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Off-site%20access&adv=1" role="menuitem"><span class="badge">4</span><span class="topic_item">Off-site access</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Open%20Access&adv=1" role="menuitem"><span class="badge">3</span><span class="topic_item">Open Access</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Raven%20permissions&adv=1" role="menuitem"><span class="badge">8</span><span class="topic_item">Raven permissions</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Research%20and%20study%20advice&adv=1" role="menuitem"><span class="badge">28</span><span class="topic_item">Research and study advice</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Resource%20not%20available&adv=1" role="menuitem"><span class="badge">2</span><span class="topic_item">Resource not available</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Resource-specific%20issues&adv=1" role="menuitem"><span class="badge">4</span><span class="topic_item">Resource-specific issues</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Resources&adv=1" role="menuitem"><span class="badge">49</span><span class="topic_item">Resources</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Returns&adv=1" role="menuitem"><span class="badge">1</span><span class="topic_item">Returns</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=SensusAccess&adv=1" role="menuitem"><span class="badge">1</span><span class="topic_item">SensusAccess</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Special%20collections&adv=1" role="menuitem"><span class="badge">4</span><span class="topic_item">Special collections</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Teaching%20and%20Learning&adv=1" role="menuitem"><span class="badge">1</span><span class="topic_item">Teaching and Learning</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=University%20Library%20%28UL%29&adv=1" role="menuitem"><span class="badge">25</span><span class="topic_item">University Library (UL)</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Use%20of%20e-resources&adv=1" role="menuitem"><span class="badge">11</span><span class="topic_item">Use of e-resources</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Use%20of%20eresources&adv=1" role="menuitem"><span class="badge">1</span><span class="topic_item">Use of eresources</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Using%20the%20library&adv=1" role="menuitem"><span class="badge">35</span><span class="topic_item">Using the library</span></a> </li> <li> <a href="/search/?t=0&g=1578&topics=Wellbeing&adv=1" role="menuitem"><span class="badge">2</span><span class="topic_item">Wellbeing</span></a> </li> </ul> </li> </ul> </div> </div> </div> <div id="s-la-page-maincontent" role="main"> <div class="s-la-row row"> <div id="s-la-page-column-0" class="s-la-column-top col-md-12"> </div> </div> <div class="s-la-row row"> <div id="s-la-page-column-1" class="s-la-page-column col-md-3"> <div id="s-la-box-16819-container" class="s-la-box-container s-la-color-bars-border s-la-box-type-1 s-la-box-position-1"> <div id="s-la-box-16819" class="s-la-box s-la-box-html"> <div class="s-la-box-title s-la-color-bars s-la-color-bars-border"> <h2>Topics </h2> </div> <div id="" class="s-la-box-content clearfix" > <div id="s-la-content-topics-15399" class="s-la-content-topics s-la-content clearfix"> <div class="s-la-content-topics-cloud"> <ul class="list-inline"> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Accessibility" style="font-size: 89.824561403509%" >Accessibility</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Alternate%20Formats%20Service" style="font-size: 80%" >Alternate Formats Service</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Borrowing" style="font-size: 99.649122807018%" >Borrowing</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Browser%20issues" style="font-size: 83.684210526316%" >Browser issues</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=databases" style="font-size: 125.43859649123%" >databases</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Disabled%20access" style="font-size: 88.59649122807%" >Disabled access</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=ebooks" style="font-size: 150%" >ebooks</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=ejournals" style="font-size: 137.71929824561%" >ejournals</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=eresources" style="font-size: 142.63157894737%" >eresources</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=General%20eresource%20help" style="font-size: 88.59649122807%" >General eresource help</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Getting%20started" style="font-size: 95.964912280702%" >Getting started</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=iDiscover" style="font-size: 120.52631578947%" >iDiscover</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=IT%20%2F%20Print%20%2F%20Copy" style="font-size: 93.508771929825%" >IT / Print / Copy</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=library%20events" style="font-size: 80%" >library events</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Linking%20problems" style="font-size: 84.912280701754%" >Linking problems</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Off-site%20access" style="font-size: 83.684210526316%" >Off-site access</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Open%20Access" style="font-size: 82.456140350877%" >Open Access</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Raven%20permissions" style="font-size: 88.59649122807%" >Raven permissions</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Research%20and%20study%20advice" style="font-size: 113.15789473684%" >Research and study advice</a></li> <li ><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Resource%20not%20available" style="font-size: 81.228070175439%" >Resource not available</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Resource-specific%20issues" style="font-size: 83.684210526316%" >Resource-specific issues</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Resources" style="font-size: 138.94736842105%" >Resources</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Returns" style="font-size: 80%" >Returns</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=SensusAccess" style="font-size: 80%" >SensusAccess</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Special%20collections" style="font-size: 83.684210526316%" >Special collections</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Teaching%20and%20Learning" style="font-size: 80%" >Teaching and Learning</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=University%20Library%20%28UL%29" style="font-size: 109.47368421053%" >University Library (UL)</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Use%20of%20e-resources" style="font-size: 92.280701754386%" >Use of e-resources</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Use%20of%20eresources" style="font-size: 80%" >Use of eresources</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Using%20the%20library" style="font-size: 121.75438596491%" >Using the library</a></li> <li class="hidden" aria-hidden="true"><a href="https://answers.libraries.cam.ac.uk/search/?t=0&adv=1&topics=Wellbeing" style="font-size: 81.228070175439%" >Wellbeing</a></li> </ul> <div class="s-la-topic-toggle"> <button class="s-la-topic-toggle btn btn-default btn-link pad-0">View All Topics</button> </div> </div> <script> { const cloudBox = document.getElementById('s-la-content-topics-15399'); if (cloudBox) { const toggle = cloudBox.querySelector('button.s-la-topic-toggle'); if (toggle) { toggle.addEventListener('click', (ev) => { cloudBox.querySelectorAll('li.hidden').forEach((li) => { li.classList.remove('hidden'); li.setAttribute('aria-hidden', 'false'); }); toggle.parentElement.classList.add('hidden'); }); } } } </script> </div> </div> </div> </div> <div id="s-la-box-23456-container" class="s-la-box-container s-la-color-bars-border s-la-box-type-1 s-la-box-position-2"> <div id="s-la-box-23456" class="s-la-box s-la-box-html"> <div class="s-la-box-title s-la-color-bars s-la-color-bars-border"> <h2>Contact us </h2> </div> <div id="" class="s-la-box-content clearfix" > <div id="s-la-content-iconitem-22642" class="s-la-content-iconitem s-la-content clearfix"> <div class="s-la-content-iconitem-icon"> <a href="/form?queue_id=0"> <i class="fa fa-envelope"></i><span class="sr-only">Drop us a line</span> </a> </div> <div class="s-la-content-iconitem-text"> <a href="/form?queue_id=0">Drop us a line</a> </div> </div> <div id="s-la-content-iconitem-28338" class="s-la-content-iconitem s-la-content clearfix"> <div class="s-la-content-iconitem-icon"> <a href="http://twitter.com/camlibans"> <i class="fa fa-twitter"></i><span class="sr-only">Twitter</span> </a> </div> <div class="s-la-content-iconitem-text"> <a href="http://twitter.com/camlibans">Twitter</a> </div> </div> <div id="s-la-content-iconitem-28339" class="s-la-content-iconitem s-la-content clearfix"> <div class="s-la-content-iconitem-icon"> <a href="sms:+441412803679"> <i class="fa fa-mobile"></i><span class="sr-only">SMS</span> </a> </div> <div class="s-la-content-iconitem-text"> <a href="sms:+441412803679">SMS</a> </div> </div> </div> </div> </div> </div> <div id="s-la-page-column-2" class="s-la-page-column col-md-9"> <div id="s-la-box-16820-container" class="s-la-box-container s-la-color-bars-border s-la-box-borderless s-la-box-type-2 s-la-box-position-1"> <div id="s-la-box-16820" class="s-la-box s-la-box-html"> <div class="s-la-box-title s-la-color-bars s-la-color-bars-border"> <h2>Browse Our Answers </h2> </div> <div id="" class="s-la-box-content clearfix" > <ul class="nav nav-tabs" role="tablist"> <li class="active"> <a data-toggle="tab" href="#s-la-box-16820-container-tab0" role="tab" aria-controls="s-la-box-16820-container-tab0" aria-selected="true">Popular</a> </li> <li class=""> <a data-toggle="tab" href="#s-la-box-16820-container-tab1" role="tab" aria-controls="s-la-box-16820-container-tab1" aria-selected="false">Recent</a> </li> </ul> <div class="tab-content"> <div id="s-la-box-16820-container-tab0" class="tab-pane active" role="tabpanel" aria-hidden="false"> <div class="tab-pane-content"> <div id="s-la-content-faqlist-15400" class="s-la-content-faqlist s-la-content clearfix"> <ul class="list-unstyled"> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/96123" data-faqid="96123">How do I find out who has cited a publication?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Research%20and%20study%20advice">Research and study advice</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">216442</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/96116" data-faqid="96116">How do I know if an article or book is scholarly?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Research%20and%20study%20advice">Research and study advice</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">35654</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/121575" data-faqid="121575">How do I access a dissertation from the University of Cambridge?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Resources">Resources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=University%20Library%20%28UL%29">University Library (UL)</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">11456</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/148813" data-faqid="148813">Which libraries can I use?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Getting%20started">Getting started</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Using%20the%20library">Using the library</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">5869</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/96105" data-faqid="96105">How do I get from a topic to a research question?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Research%20and%20study%20advice">Research and study advice</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">4713</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/150593" data-faqid="150593">How do I renew my books?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Borrowing">Borrowing</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">2957</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/121567" data-faqid="121567">Which libraries are open on Sundays?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Using%20the%20library">Using the library</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">2945</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/154079" data-faqid="154079">How do I log in to my library account on iDiscover?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Apr 08, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Getting%20started">Getting started</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Using%20the%20library">Using the library</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">2369</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/95465" data-faqid="95465">What happens if the library doesn't have the item I need?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Borrowing">Borrowing</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Resources">Resources</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">2197</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/95440" data-faqid="95440">How do I join a library?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Mar 22, 2023</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Getting%20started">Getting started</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Using%20the%20library">Using the library</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">1931</span></span> </div> </li> </ul> </div> </div> </div> <div id="s-la-box-16820-container-tab1" class="tab-pane " role="tabpanel" aria-hidden="true"> <div class="tab-pane-content"> <div id="s-la-content-faqlist-15401" class="s-la-content-faqlist s-la-content clearfix"> <ul class="list-unstyled"> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/277569" data-faqid="277569">Do I need to login to iDiscover to access eresources?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Nov 06, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=General%20eresource%20help">General eresource help</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Getting%20started">Getting started</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Raven%20permissions">Raven permissions</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">5</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/265961" data-faqid="265961">I can't login to iDiscover after the 14th Feb.</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Nov 06, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">49</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/247567" data-faqid="247567">My RAVEN login doesn't let me access iDiscover.</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jul 11, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Using%20the%20library">Using the library</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">294</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275362" data-faqid="275362">What options do I have to get access to an article that you don't subscribe to?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=databases">databases</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Resource%20not%20available">Resource not available</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">21</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275361" data-faqid="275361">I have found the article I need on an Open Access platform but I can't open it</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=databases">databases</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Open%20Access">Open Access</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=Resource%20not%20available">Resource not available</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">15</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275360" data-faqid="275360">I have clicked on "Link to online resource" but the page is just hanging</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=databases">databases</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ejournals">ejournals</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=eresources">eresources</a></span></li><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=iDiscover">iDiscover</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">13</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275358" data-faqid="275358">Why can I find I can access an ebook title on its host platform but cannot find a record in iDiscover?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">20</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275357" data-faqid="275357">Why am I seeing an “all available copies are currently in use” or a “sorry, this ebook is in use” message when I’m trying to access some ebooks?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">25</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275356" data-faqid="275356">Why am I being asked to download various apps or plugins in order to download entire ebooks?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">10</span></span> </div> </li> <li class="s-la-faq-listing"> <div class="s-la-faq-listing-q"> <a href="https://answers.libraries.cam.ac.uk/faq/275355" data-faqid="275355">I am trying to download and open an ebook PDF but it’s not working properly and I’m only seeing an empty browser page. What can I do?</a> </div> <div class="s-la-faq-listing-meta"> <span class="s-la-faq-listing-updated"><span class="metalabel">Last Updated:</span> <span class="metavalue">Jun 26, 2024</span> <span class="divider">|</span></span> <span class="s-la-faq-listing-topics"><span class="metalabel">Topics:</span> <ul class="list-inline metavalue" aria-label="Topics:"><li><span class="label label-topic"><a href="/search/?t=0&adv=1&topics=ebooks">ebooks</a></span></li></ul><span class="divider">|</span></span> <span class="s-la-faq-listing-views"><span class="metalabel">Views:</span> <span class="metavalue">75</span></span> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="s-la-row row"> <div id="s-la-page-column-4" class="s-la-column-bottom col-md-12"> </div> </div> </div> <div id="s-la-public-footer" class="s-la-footer s-la-color-bars s-la-color-bars-border" role="contentinfo"> <div id="s-la-footer-brand">Powered by <a href="https://springshare.com">Springshare</a>; All rights reserved.</div> <div id="s-la-footer-support-link"> <a href="mailto:camlibanswers@gmail.com">Report a tech support issue.</a> </div> <div id="s-la-footer-admin-links"> <span id="s-la-footer-login-link"><a href="/admin/login">Login to LibApps</a></span> </div> </div> </div>    <script> springSpace.cookieConsent.alert({ placement: 'top', consent_message: 'This\u0020site\u0020uses\u0020cookies\u0020as\u0020well\u0020as\u0020records\u0020your\u0020IP\u0020address\u0020for\u0020usage\u0020statistics.\u0020\u003Ca\u0020id\u003D\u0022s\u002Dui\u002Dcc\u002Dread\u002Dmore\u002Dlink\u0022\u0020href\u003D\u0022\u0023\u0022\u003ERead\u0020more\u003C\/a\u003E', read_more_callback: function(ev) { ev.preventDefault(); var bannerModal = springSpace.sui.modal({ title: 'Privacy\u0020Statement', content: '\u003Cp\u003ETo\u0020use\u0020this\u0020platform,\u0020the\u0020system\u0020writes\u0020one\u0020or\u0020more\u0020cookies\u0020in\u0020your\u0020browser.\u0020These\u0020cookies\u0020are\u0020not\u0020shared\u0020with\u0020any\u0020third\u0020parties.\u0020In\u0020addition,\u0020your\u0020IP\u0020address\u0020and\u0020browser\u0020information\u0020is\u0020stored\u0020in\u0020server\u0020logs\u0020and\u0020used\u0020to\u0020generate\u0020anonymized\u0020usage\u0020statistics.\u0020Your\u0020institution\u0020uses\u0020these\u0020statistics\u0020to\u0020gauge\u0020the\u0020use\u0020of\u0020library\u0020content,\u0020and\u0020the\u0020information\u0020is\u0020not\u0020shared\u0020with\u0020any\u0020third\u0020parties.\u003C\/p\u003E' }); } }); </script> <script> jQuery(document).ready(function() { setUpPublicPage(); setUpAnswerPage( springSpace.la.Page.faq_id, springSpace.la.Page.iid, false ); }); </script> <div id="s-ui-notifyarea" role="alert"></div> </body> </html>

CINXE.COM

LibAnswers FAQs - LibAnswers