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Should young commuters get a metro pass? | The Daily Star
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<!-- <div class="line line-4"><div class="line-inner"></div></div> --> <div class="row align-bottom e-mb-12 e-mt-12 hide-for-medium"> <div class="columns text-14 lh-20 flex-container medium-5 small-12 mb-10"> <div class="color-pacific-blue category fw-700 mb-5"><a href="/star-youth">Star Youth</a></div> </div> <div class="columns a-share medium-7 small-12 text-right"> <div class="addthis_inline_share_toolbox" data-title="Should young commuters get a metro pass?" data-url="https://www.thedailystar.net/star-youth/news/should-young-commuters-get-metro-pass-3691186"></div> </div> </div> <div class="columns medium-12 small-12 pl-0 ml-0"> </div> <h1 class="fw-700 e-mb-16 article-title">Should young commuters get a metro pass?</h1> <div class="byline-wrapper row collapse align-middle e-mb-32 hide-for-medium"> <div class="image columns shrink e-mr-12"> <div class="rounded overflow-hidden img"> <picture class="ratio ratio__1x1"> <!--[if IE 9]><video style="display: none;"><![endif]--> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/default_fallback.jpg 1x" data-aspectratio="/" media="(min-width: 1024px)" /> <!--[if IE 9]></video><![endif]--> <!--[if lt IE 9]> <img class="ratio ratio__1x1 lazyload" data-aspectratio="" data-src="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/default_fallback.jpg" alt="" title="" /> <![endif]--> <!--[if !lt IE 9]><!--> <img class="ratio ratio__1x1 lazyload" data-aspectratio="" data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/default_fallback.jpg" alt="" title="" /> <!-- <![endif]--> </picture> </div> </div> <div class="content columns"> <div class="byline fw-600 text-16 e-mb-4"><a href="/author/mehrab-jamee">Mehrab Jamee</a></div> <div class="date text-14 lh-20 color-iron">Sun Sep 1, 2024 11:00 AM Last update on: Sun Sep 1, 2024 11:00 AM </div> </div> </div> <div class="row mt-20 align-middle e-mb-32 hide-for-medium"> <div class="columns medium-12 small-12"> <div class="a-share"> <div class="sharethis-inline-share-buttons" data-title="Should young commuters get a metro pass?" data-url="https://www.thedailystar.net/star-youth/news/should-young-commuters-get-metro-pass-3691186"></div> </div> </div> </div> <div class="section-media sm-float-none position-relative small-full-extended mb-30 no-margin-lr"> <span class="lg-gallery " data-exthumbimage="https://tds-images.thedailystar.net/sites/default/files/styles/small_1/public/images/2024/08/31/img_4474_copy.jpg" data-src="https://tds-images.thedailystar.net/sites/default/files/styles/very_big_1/public/images/2024/08/31/img_4474_copy.jpg" data-sub-html="<div class='lg-caption'>Photos: Orchid Chakma</div>"> <span class="open-popup"><i class="expand"></i></span><picture title="Dhaka metro rail ticket design change"> <!--[if IE 9]><video style="display: none;"><![endif]--> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/big_202/public/images/2024/08/31/img_4474_copy.jpg 1x" data-aspectratio="/" media="(min-width: 1024px)" /> <!--[if IE 9]></video><![endif]--> <!--[if lt IE 9]> <img class="lazyload" data-aspectratio="" data-src="https://tds-images.thedailystar.net/sites/default/files/styles/big_202/public/images/2024/08/31/img_4474_copy.jpg" alt="Dhaka metro rail ticket design change" title="Dhaka metro rail ticket design change" /> <![endif]--> <!--[if !lt IE 9]><!--> <img class="lazyload" data-aspectratio="" data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/big_202/public/images/2024/08/31/img_4474_copy.jpg" alt="Dhaka metro rail ticket design change" title="Dhaka metro rail ticket design change" /> <!-- <![endif]--> </picture></span> <div class="caption text-12 e-pt-8 pb-5 color-lightSlateGray">Photos: Orchid Chakma</div> </div> <div class="pb-20 clearfix"> <p>The country's first-ever overhead metro line, MRT line 6, was opened to the public in December 2022 and all stations became operational from December 2023. The line spans 21 kilometers and has 16 stations. The public was jubilant at the inauguration and soon MRT-6 was hauling thousands of people every day across this north-south corridor of Dhaka.</p><div class="mb-20 mr-20 hide-for-print dfp-tag-wrapper text-center "><div id="dfp-ad-en_photo_banner-wrapper" class="dfp-tag-wrapper"> <!-- slot name : en_photo_banner --> <div id="dfp-ad-en_photo_banner" class="dfp-tag-wrapper"> <script type="text/javascript"> function advagg_mod_5() { // Count how many times this function is called. advagg_mod_5.count = ++advagg_mod_5.count || 1; try { if (advagg_mod_5.count <= 40) { googletag.cmd.push(function () { googletag.display("dfp-ad-en_photo_banner"); }); // Set this to 100 so that this function only runs once. advagg_mod_5.count = 100; } } catch(e) { if (advagg_mod_5.count >= 40) { // Throw the exception if this still fails after running 40 times. throw e; } else { // Try again in 250 ms. window.setTimeout(advagg_mod_5, 250); } } } function advagg_mod_5_check() { if (window.jQuery && window.Drupal && window.Drupal.settings) { advagg_mod_5(); } else { window.setTimeout(advagg_mod_5_check, 250); } } advagg_mod_5_check();</script> </div> </div></div> <p>The superior speed and service of the metro put the old and worn-out bus services running along this route in a passenger crisis. People were choosing to take the metro even if they had to walk a certain distance from a station to reach their destination. Perhaps the company operating the metro lines, the Dhaka Mass Transit Company Limited (DMTCL) expected popular demand. But they couldn't have anticipated the pressure MRT-6 was about to face.</p><div class="mb-20 mr-20 hide-for-print dfp-tag-wrapper text-center "><h4><a style="font-weight:400; color:#4285F3; border-bottom: 1px dotted #4285F3; font-size: 18px;" href="https://news.google.com/publications/CAAiECW73usLivqPCSeQRsSUvRQqFAgKIhAlu97rC4r6jwknkEbElL0U"> <img src="https://tds-images.thedailystar.net/sites/all/themes/tds/images/google_news.svg" alt="Google News Link" style="display: inline-block; margin-right: 15px; margin-bottom: -3px; height: 30px;"/>For all latest news, follow The Daily Star's Google News channel. </a></h4></div> <p>After the metro became fully functional, the floodgates opened. People started to cram onto the trains during rush hour. But to get on the train you first need a ticket. The way to get a ticket is the same for all stations. There is a manned counter and about two or three automated machines. Yet both manned counters and automated machines are inundated, with lines twisting and turning three or four times over. The machines being out of service is not uncommon. People are left waiting for hours on end. The frustration of passengers in key stations of Motijheel, Secretariat, Mirpur-10, and Uttara North which face the heaviest congestion is palpable.</p><div class="mb-20 mr-20 hide-for-print dfp-tag-wrapper text-center d-hide m-show"><div id="dfp-ad-en_three_special-wrapper" class="dfp-tag-wrapper"> <!-- slot name : en_three_special --> <div id="dfp-ad-en_three_special" class="dfp-tag-wrapper"> <script type="text/javascript"> function advagg_mod_6() { // Count how many times this function is called. advagg_mod_6.count = ++advagg_mod_6.count || 1; try { if (advagg_mod_6.count <= 40) { googletag.cmd.push(function () { googletag.display("dfp-ad-en_three_special"); }); // Set this to 100 so that this function only runs once. advagg_mod_6.count = 100; } } catch(e) { if (advagg_mod_6.count >= 40) { // Throw the exception if this still fails after running 40 times. throw e; } else { // Try again in 250 ms. window.setTimeout(advagg_mod_6, 250); } } } function advagg_mod_6_check() { if (window.jQuery && window.Drupal && window.Drupal.settings) { advagg_mod_6(); } else { window.setTimeout(advagg_mod_6_check, 250); } } advagg_mod_6_check();</script> </div> </div></div> <div class="img-is-100vw-wide"><div class="full-image section-media mb-20"><span class="lg-gallery " data-exthumbimage="https://tds-images.thedailystar.net/sites/default/files/styles/small_1/public/images/2024/08/31/img_4489_copy.jpg" data-src="https://tds-images.thedailystar.net/sites/default/files/styles/very_big_1/public/images/2024/08/31/img_4489_copy.jpg" data-sub-html=""> <span class="open-popup"><i class="expand"></i></span><picture > <!--[if IE 9]><video style="display: none;"><![endif]--> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/square/public/images/2024/08/31/img_4489_copy.jpg 1x" data-aspectratio="/" media="(min-width: 1024px)" /> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/square/public/images/2024/08/31/img_4489_copy.jpg 1x" data-aspectratio="/" media="(min-width: 768px)" /> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/square/public/images/2024/08/31/img_4489_copy.jpg 1x" data-aspectratio="/" media="(min-width: 470px)" /> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/square/public/images/2024/08/31/img_4489_copy.jpg 1x" data-aspectratio="/" media="(min-width: 0px)" /> <!--[if IE 9]></video><![endif]--> <!--[if lt IE 9]> <img class="lazyload" data-aspectratio="" data-src="https://tds-images.thedailystar.net/sites/default/files/styles/square/public/images/2024/08/31/img_4489_copy.jpg" alt="" title="" /> <![endif]--> <!--[if !lt IE 9]><!--> <img class="lazyload" data-aspectratio="" data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/square/public/images/2024/08/31/img_4489_copy.jpg" alt="" title="" /> <!-- <![endif]--> </picture></span></div></div> <p>Saima, a student of Dhaka University (DU) shared her experience saying, "When the metro was new, I used the single-use tickets a couple of times. The wait time wasn't so long. However after the DU station opened, the wait time gradually increased. One time it took me one and a half hours to get a ticket from Uttara North Station. I had a friend with me. So, we both stood in different lines. I stood in line for the automatic machines and my friend stood in line for the manned counter. The mental math required was so stressful. My friend made it to the counter first and bought the tickets for us. We missed two lectures that day. From then on, I always suffered from anxiety about using the metro. I used to go to the station with time in hand to wait in line to get a one-time-use ticket. Then I got the Rapid Pass and it has made my life so much easier. I don't have to stand in line anymore nor do I have to suffer from the anxiety that I will miss class. I put some money into my card and just forget about it for the rest of the week."</p><div class="mb-20 mr-20 hide-for-print dfp-tag-wrapper text-center "><div id="dfp-ad-en_four_banner-wrapper" class="dfp-tag-wrapper"> <!-- slot name : en_four_banner --> <div id="dfp-ad-en_four_banner" class="dfp-tag-wrapper"> <script type="text/javascript"> function advagg_mod_7() { // Count how many times this function is called. advagg_mod_7.count = ++advagg_mod_7.count || 1; try { if (advagg_mod_7.count <= 40) { googletag.cmd.push(function () { googletag.display("dfp-ad-en_four_banner"); }); // Set this to 100 so that this function only runs once. advagg_mod_7.count = 100; } } catch(e) { if (advagg_mod_7.count >= 40) { // Throw the exception if this still fails after running 40 times. throw e; } else { // Try again in 250 ms. window.setTimeout(advagg_mod_7, 250); } } } function advagg_mod_7_check() { if (window.jQuery && window.Drupal && window.Drupal.settings) { advagg_mod_7(); } else { window.setTimeout(advagg_mod_7_check, 250); } } advagg_mod_7_check();</script> </div> </div></div> <p>Another University student Shimanto* said, "I take the 7.10 AM or 7.20 AM train to get to my morning classes. These trips are only accessible for MRT pass holders. Besides, during exam season, I don't have to worry if I'll get to reach the exam hall in time or not which is a tremendous help in exam season. After classes all day, I used to stand in line at the overcrowded Motijheel station for 20-30 minutes to get a ticket. With the pass, I zoom right in"</p> <p>According to a statement given to The Dhaka Tribune by MAN Siddique, the Managing Director of DMTCL, "The Metro now carries some 250 thousand passengers every day, 52 percent of them use personal passes and the remaining 48 percent use one-time tickets."</p> <p>The MRT pass and Rapid Pass are the two reusable personal passes on offer for passengers. The cards themselves cost BDT 200. But the MRT pass retails for BDT 500 and the Rapid Pass for BDT 400. The passengers can use the remaining balance to ride the metro. The MRT pass is issued by DMTCL themselves and the Rapid pass is sold by Dutch Bangla Bank. Although actual paper money has to be loaded into both and mobile banking services have not been initiated yet, the passes have become very popular among students.</p><div class="mb-20 mr-20 hide-for-print dfp-tag-wrapper text-center "><div id="dfp-ad-en_five_banner-wrapper" class="dfp-tag-wrapper"> <!-- slot name : en_five_banner --> <div id="dfp-ad-en_five_banner" class="dfp-tag-wrapper"> <script type="text/javascript"> function advagg_mod_8() { // Count how many times this function is called. advagg_mod_8.count = ++advagg_mod_8.count || 1; try { if (advagg_mod_8.count <= 40) { googletag.cmd.push(function () { googletag.display("dfp-ad-en_five_banner"); }); // Set this to 100 so that this function only runs once. advagg_mod_8.count = 100; } } catch(e) { if (advagg_mod_8.count >= 40) { // Throw the exception if this still fails after running 40 times. throw e; } else { // Try again in 250 ms. window.setTimeout(advagg_mod_8, 250); } } } function advagg_mod_8_check() { if (window.jQuery && window.Drupal && window.Drupal.settings) { advagg_mod_8(); } else { window.setTimeout(advagg_mod_8_check, 250); } } advagg_mod_8_check();</script> </div> </div></div> <p>Abeer, a student who uses the metro almost every day said, "Attending classes at Mugda Medical College from Uttara was a challenge. The metro rail was a blessing for me, allowing me to bypass the congestion on the roads. But without the MRT pass, even the metro became a source of frustration. Long queues at ticket counters and vending machines were nearly unbearable. My pass is a lifesaver. It saves me a significant amount of time on a daily basis. Many people prefer single-use passes as the MRT pass has an issuing fee. But this is one of the best investments I've made. I can use it for getting BRTC bus tickets as well. And it saves me 10 percent on every trip. I can't even put a price tag on the time it saves me."</p> <p>When asked if the metro pass substantially changed his metro experience, Prottyush*, a university student said, "It seems to me the MRT pass is rather a necessity than a convenience for daily commuters using the Dhaka Metro. At this point, I can't imagine using the metro without it. One of the drawbacks of the ticketing system was the long wait time to get a single-use ticket. This would basically waste the same amount of time if I took the bus."</p> <p>Because of the hassle-free experience and peace of mind it offers, metro passes have become essential to commuters, especially students. Access to early and late trains enables students to attend their classes on time and the 10 percent discount adds up for students on a budget. The adoption rate should go up if new features are added and the current features are advertised more by DMTCL and Dutch Bangla Bank. The addition of mobile banking services would make these cards truly cashless. As other metro lines open up in the future and the congestion expected to increase further, personal passes like MRT pass and Rapid pass are only set to grow more popular.</p> <p><em>*Names have been changed upon request.</em> <p><em><strong>Mehrab Jamee is an activist at Sandhani, a student of Mugda Medical College, and writes to keep himself sane. 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href="/news/bangladesh/transport/news/no-decision-yet-running-metro-rail-fridays-man-siddique-3609786" aria-label="No decision yet on running metro rail on Fridays: MAN Siddique "> <picture title="Agargaon Motijheel metro rail service suspension" class="ratio ratio__1x1"> <!--[if IE 9]><video style="display: none;"><![endif]--> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/media/api_images/2023/01/09/Metro%20Rail%20PM%20today.jpg 1x" data-aspectratio="/" media="(min-width: 1024px)" /> <!--[if IE 9]></video><![endif]--> <!--[if lt IE 9]> <img class="ratio ratio__1x1 lazyload" data-aspectratio="" data-src="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/media/api_images/2023/01/09/Metro%20Rail%20PM%20today.jpg" alt="Agargaon Motijheel metro rail service suspension" title="Agargaon Motijheel metro rail service suspension" /> <![endif]--> <!--[if !lt IE 9]><!--> <img class="ratio ratio__1x1 lazyload" 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<h3 class="title" > <a href="/news/bangladesh/transport/news/metro-rail-run-fridays-sept-20-3705996">Metro rail to run on Fridays from Sept 20</a> </h3> <div class="card-top color-iron text-12"> <span class="interval">2m ago</span> </div> </div> </div> <div class="card position-relative type-list img-type-circle pb-20 border-bottom"> <div class="card-image position-relative "> <a href="/news/bangladesh/transport/news/metro-rail-services-halted-30-mins-due-power-outage-3650961" aria-label="Metro rail services halted for 30 mins due to 'power outage' "> <picture title="Metro rail ready to run within a week" class="ratio ratio__1x1"> <!--[if IE 9]><video style="display: none;"><![endif]--> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/images/2024/07/01/metrorail.jpg 1x" data-aspectratio="/" media="(min-width: 1024px)" /> <!--[if IE 9]></video><![endif]--> <!--[if lt IE 9]> <img class="ratio ratio__1x1 lazyload" data-aspectratio="" data-src="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/images/2024/07/01/metrorail.jpg" alt="Metro rail ready to run within a week" title="Metro rail ready to run within a week" /> <![endif]--> <!--[if !lt IE 9]><!--> <img class="ratio ratio__1x1 lazyload" data-aspectratio="" data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/images/2024/07/01/metrorail.jpg" alt="Metro rail ready to run within a week" title="Metro rail ready to run within a week" /> <!-- <![endif]--> </picture> </a> </div> <div class="card-content" > <h3 class="title" > <a href="/news/bangladesh/transport/news/metro-rail-services-halted-30-mins-due-power-outage-3650961">Metro rail services halted for 30 mins due to 'power outage'</a> </h3> <div class="card-top color-iron text-12"> <span class="interval">4m ago</span> </div> </div> </div> <div class="card position-relative type-list img-type-circle pb-20 border-bottom"> <div class="card-image position-relative "> <a href="/news/bangladesh/transport/news/metro-rail-service-resumes-after-over-month-3685866" aria-label="Metro rail service resumes after over a month "> <picture title="metro rail service resumes today" class="ratio ratio__1x1"> <!--[if IE 9]><video style="display: none;"><![endif]--> <source data-srcset="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/images/2024/08/25/metro-4_0.jpg 1x" data-aspectratio="/" media="(min-width: 1024px)" /> <!--[if IE 9]></video><![endif]--> <!--[if lt IE 9]> <img class="ratio ratio__1x1 lazyload" data-aspectratio="" data-src="https://tds-images.thedailystar.net/sites/default/files/styles/small_201/public/images/2024/08/25/metro-4_0.jpg" alt="metro rail service resumes today" title="metro rail service resumes today" /> <![endif]--> <!--[if !lt IE 9]><!--> <img class="ratio ratio__1x1 lazyload" data-aspectratio="" 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