About Software Updates - Device and Productivity Software

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</label> <ul class="md-nav__list" data-md-component="toc" data-md-scrollfix> <li class="md-nav__item"> <a href="#1-upgrading-to-the-latest-major-macos-version" class="md-nav__link"> 1. Upgrading to the Latest Major macOS Version </a> </li> <li class="md-nav__item"> <a href="#2-updating-the-currently-installed-major-macos-version" class="md-nav__link"> 2. Updating the Currently Installed Major macOS Version </a> </li> <li class="md-nav__item"> <a href="#3-software-updates-not-shown" class="md-nav__link"> 3. Software Updates not Shown </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../PurchasingAppleHardware/" class="md-nav__link"> Purchasing Apple Hardware </a> </li> <li class="md-nav__item"> <a href="../Installation/" class="md-nav__link"> Installation at CERN </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_3_7" type="checkbox" id="__nav_2_3_7" > <label class="md-nav__link" for="__nav_2_3_7"> Getting applications for macOS <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Getting applications for macOS" data-md-level="3"> <label class="md-nav__title" for="__nav_2_3_7"> <span class="md-nav__icon md-icon"></span> Getting applications for macOS </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../AcquiringApplications/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../MacSelfService/" class="md-nav__link"> The Mac Self-Service </a> </li> <li class="md-nav__item"> <a href="../AppleAppStore/" class="md-nav__link"> The Apple App Store </a> </li> <li class="md-nav__item"> <a href="../MicrosoftOfficeMac/" class="md-nav__link"> Microsoft Office Apps </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../HomeFolders/" class="md-nav__link"> Home folders </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_3_9" type="checkbox" id="__nav_2_3_9" > <label class="md-nav__link" for="__nav_2_3_9"> The Mac Self-Service <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="The Mac Self-Service" data-md-level="3"> <label class="md-nav__title" for="__nav_2_3_9"> <span class="md-nav__icon md-icon"></span> The Mac Self-Service </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../MacSelfService/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../MacSelfService/Enrolling/" class="md-nav__link"> Enrolling a Mac </a> </li> <li class="md-nav__item"> <a href="../MacSelfService/Using/" class="md-nav__link"> Using the Self-Service app </a> </li> <li class="md-nav__item"> <a href="../MacSelfService/Troubleshooting/" class="md-nav__link"> Troubleshooting </a> </li> <li class="md-nav__item"> <a href="../MacSelfService/Unenrolling/" class="md-nav__link"> Unenrolling a Mac </a> </li> <li class="md-nav__item"> <a href="../MacSelfService/outdatedMajorOs/" class="md-nav__link"> Alerts for Unsupported Major OS versions </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../printing/" class="md-nav__link"> Printing from macOS </a> </li> <li class="md-nav__item"> <a href="../RepairingAppleHardware/" class="md-nav__link"> Repairing Apple Hardware </a> </li> <li class="md-nav__item"> <a href="../AboutKerberosAndSsh/" class="md-nav__link"> Configuring kerberos and ssh </a> </li> <li class="md-nav__item"> <a href="../TouchIDFor2FA/" class="md-nav__link"> Using Built-in Fingerprint Reader for 2FA </a> </li> <li class="md-nav__item"> <a href="../sshTunnel/" class="md-nav__link"> Accessing Internal Webpages from Outside CERN </a> </li> <li class="md-nav__item"> <a href="../DiskEncryption/" class="md-nav__link"> Disk Encryption </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_3_16" type="checkbox" id="__nav_2_3_16" > <label class="md-nav__link" for="__nav_2_3_16"> Further information <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Further information" data-md-level="3"> <label class="md-nav__title" for="__nav_2_3_16"> <span class="md-nav__icon md-icon"></span> Further information </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../MacServiceDocs/" class="md-nav__link"> Mac Service (CERN Service Portal) </a> </li> <li 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md-icon"></span> Virtualization software </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../../pss/hyperv/" class="md-nav__link"> Hyper-V (Windows) </a> </li> <li class="md-nav__item"> <a href="../../../pss/openstack/" class="md-nav__link"> OpenStack </a> </li> <li class="md-nav__item"> <a href="../../../pss/virtualbox/" class="md-nav__link"> Oracle VirtualBox </a> </li> <li class="md-nav__item"> <a href="../../../pss/parallels/" class="md-nav__link"> Parallels (macOS) </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_17" type="checkbox" id="__nav_3_17" > <label class="md-nav__link" for="__nav_3_17"> Web Authoring software <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Web Authoring software" data-md-level="2"> <label class="md-nav__title" for="__nav_3_17"> <span class="md-nav__icon md-icon"></span> Web Authoring software </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../../pss/webauth/" class="md-nav__link"> Web Authoring tools for Desktops </a> </li> </ul> </nav> </li> </ul> </nav> </li> </ul> </nav> </div> </div> </div> <div class="md-sidebar md-sidebar--secondary" data-md-component="sidebar" data-md-type="toc" > <div class="md-sidebar__scrollwrap"> <div class="md-sidebar__inner"> <nav class="md-nav md-nav--secondary" aria-label="Table of contents"> <label class="md-nav__title" for="__toc"> <span class="md-nav__icon md-icon"></span> Table of contents </label> <ul class="md-nav__list" data-md-component="toc" data-md-scrollfix> <li class="md-nav__item"> <a href="#1-upgrading-to-the-latest-major-macos-version" class="md-nav__link"> 1. Upgrading to the Latest Major macOS Version </a> </li> <li class="md-nav__item"> <a href="#2-updating-the-currently-installed-major-macos-version" class="md-nav__link"> 2. Updating the Currently Installed Major macOS Version </a> </li> <li class="md-nav__item"> <a href="#3-software-updates-not-shown" class="md-nav__link"> 3. Software Updates not Shown </a> </li> </ul> </nav> </div> </div> </div> <div class="md-content" data-md-component="content"> <article class="md-content__inner md-typeset"> <a href="https://gitlab.cern.ch/IT-DEP-CDA-AD/devices-docs/blob/master/docs/devices/mac/AboutSoftwareUpdates.md" title="Edit this page" class="md-content__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20.71 7.04c.39-.39.39-1.04 0-1.41l-2.34-2.34c-.37-.39-1.02-.39-1.41 0l-1.84 1.83 3.75 3.75M3 17.25V21h3.75L17.81 9.93l-3.75-3.75L3 17.25Z"/></svg> </a> <h1 id="about-software-updates">About Software Updates</h1> <p>Updates to the system software can be installed via the 'Software Update' panel in the 'System Settings.app' (called 'System Preferences.app' before macOS 13).</p> <p>Users that are not running the latest major macOS version usually will see two options, as shown in the screenshot below:</p> <p><img alt="Screenshot of the Software Update Pane" src="../img/SoftwareUpdateScreen.png" /></p> <ol> <li>Upgrade to the latest major macOS version</li> <li>Update the currently installed major macOS version</li> </ol> <h2 id="1-upgrading-to-the-latest-major-macos-version">1. Upgrading to the Latest Major macOS Version</h2> <p>To upgrade from the currently installed major macOS version to the latest major version you should first take note the information <a href="https://devices.docs.cern.ch/devices/mac/macos_versions/">About macOS Versions</a>. Once you decided that you want to upgrade the OS, and you did the recommended preparations outlined in <a href="https://support.apple.com/en-us/HT211683">Apples HT211683</a> you just click on 'Upgrade Now'.</p> <h2 id="2-updating-the-currently-installed-major-macos-version">2. Updating the Currently Installed Major macOS Version</h2> <p>To update the currently installed major macOS version instead of upgrading to the latest major version you click on the 'More Info...' link below the 'Other Updates are available' string. The window will now change to something like this:</p> <p><img alt="Screenshot of the Software Update Pane with 'More Info...' selected" src="../img/SoftwareUpdateScreenAnotherUpdate.png" /></p> <p>Here also clicking on 'Install Now' will trigger the download and installation of the update.</p> <h2 id="3-software-updates-not-shown">3. Software Updates not Shown</h2> <p>Many versions of macOS have a recurrent problem with the softwareupdate-daemon getting stuck. As a result available updates are not shown and the command <code>softwareupdate -l</code> never finishes or shows errors.</p> <p>When this happens users can either use the Mac Self-Service item "Restart Software Update Daemon", or use the terminal command <code>sudo /bin/launchctl kickstart -k system/com.apple.softwareupdated</code>. After this the "System Settings.app" ("System Preferences.app" for macOS < 13) needs to be restarted.</p> </article> </div> <script>var tabs=__md_get("__tabs");if(Array.isArray(tabs))e:for(var set of document.querySelectorAll(".tabbed-set")){var tab,labels=set.querySelector(".tabbed-labels");for(tab of tabs)for(var label of labels.getElementsByTagName("label"))if(label.innerText.trim()===tab){var input=document.getElementById(label.htmlFor);input.checked=!0;continue e}}</script> </div> </main> <footer class="md-footer"> <nav class="md-footer__inner md-grid" aria-label="Footer" > <a href="../macos_versions/" class="md-footer__link md-footer__link--prev" aria-label="Previous: About macOS Versions" rel="prev"> <div class="md-footer__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20 11v2H8l5.5 5.5-1.42 1.42L4.16 12l7.92-7.92L13.5 5.5 8 11h12Z"/></svg> </div> <div class="md-footer__title"> <div class="md-ellipsis"> <span class="md-footer__direction"> Previous </span> About macOS Versions </div> </div> </a> <a href="../PurchasingAppleHardware/" class="md-footer__link md-footer__link--next" aria-label="Next: Purchasing Apple Hardware" rel="next"> <div class="md-footer__title"> <div class="md-ellipsis"> <span class="md-footer__direction"> Next </span> Purchasing Apple Hardware </div> </div> <div class="md-footer__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M4 11v2h12l-5.5 5.5 1.42 1.42L19.84 12l-7.92-7.92L10.5 5.5 16 11H4Z"/></svg> </div> </a> </nav> <div class="md-footer-meta md-typeset"> <div class="md-footer-meta__inner md-grid"> <div class="md-copyright"> Made with <a href="https://squidfunk.github.io/mkdocs-material/" target="_blank" rel="noopener"> Material for MkDocs </a> </div> </div> </div> </footer> </div> <div class="md-dialog" data-md-component="dialog"> <div class="md-dialog__inner md-typeset"></div> </div> <script id="__config" type="application/json">{"base": "../../..", "features": ["navigation.tabs", "content.tabs.link"], "search": "../../../assets/javascripts/workers/search.5bf1dace.min.js", "translations": {"clipboard.copied": "Copied to clipboard", "clipboard.copy": "Copy to clipboard", "search.config.lang": "en", "search.config.pipeline": "trimmer, stopWordFilter", "search.config.separator": "[\\s\\-]+", "search.placeholder": "Search", "search.result.more.one": "1 more on this page", "search.result.more.other": "# more on this page", "search.result.none": "No matching documents", "search.result.one": "1 matching document", "search.result.other": "# matching documents", "search.result.placeholder": "Type to start searching", "search.result.term.missing": "Missing", "select.version.title": "Select version"}}</script> <script src="../../../assets/javascripts/bundle.37e9125f.min.js"></script> </body> </html>

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