护航服务 - 腾讯云

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style="background-image:url(//imgcache.qq.com/open_proj/proj_qcloud_v2/gateway/event/pc/service-support/css/img/security-service/banner-m.png);"></div> <div class="hero-gray-bg"> <div class="dark-bg"></div> </div> <div class="hero-con-inner"> <div class="hero-con-media"> <div class="hero-con-title">专家护航保障服务</div> <div class="hero-con-desc">高级技术专家为您提供专属的护航保障服务，助您稳定渡过服务高峰期。</div> <div class="hero-con-btn-media"> <a href="https://cloud.tencent.com/apply/p/sclrso00jq" class="hero-con-btn">立即咨询</a> </div> </div> </div> </div>   <div class="c-section c-p-y-tall"> <div class="c-section-inner"> <div class="c-section-hd"> <h3 class="c-section-tit">专属保障服务</h3> <p class="c-section-des">在您新业务部署上线期间、运营活动推广期间、版本更新期间等服务高峰期提供专属的护航保障服务</p> </div> <div class="c-section-bd"> <ul class="c-grid c-grid-expand c-margin-b20-grid p-full-top-list"> <li class="c-g-6 s-12"> <div class="c-media"> <div class="c-media-img"> <i class="ico48" style="background: url(//imgcache.qq.com/open_proj/proj_qcloud_v2/gateway/event/pc/service-support/css/img/security-service/s-1.1.svg);"></i> </div> <div class="c-media-body"> <h4 class="c-media-heading"> 专属服务保障团队 </h4> </div> </div> </li> <li class="c-g-6 s-12"> <div class="c-media"> <div class="c-media-img"> <i class="ico48" style="background: url(//imgcache.qq.com/open_proj/proj_qcloud_v2/gateway/event/pc/service-support/css/img/security-service/s-1.2.svg);"></i> </div> <div class="c-media-body"> <h4 class="c-media-heading"> 专属技术支持 </h4> </div> </div> </li> <li class="c-g-6 s-12"> <div class="c-media"> <div class="c-media-img"> <i class="ico48" style="background: url(//imgcache.qq.com/open_proj/proj_qcloud_v2/gateway/event/pc/service-support/css/img/security-service/s-1.3.svg);"></i> </div> <div class="c-media-body"> <h4 class="c-media-heading"> 秒级应急响应 </h4> </div> </div> </li> <li class="c-g-6 s-12"> <div class="c-media"> <div class="c-media-img"> <i class="ico48" style="background: url(//imgcache.qq.com/open_proj/proj_qcloud_v2/gateway/event/pc/service-support/css/img/security-service/s-1.4.svg);"></i> </div> <div class="c-media-body"> <h4 class="c-media-heading"> 稳定渡过高峰期 </h4> </div> </div> </li> </ul> </div> </div> </div>   <div class="c-section c-p-y-tall bg-color"> <div class="c-section-inner"> <div class="c-section-hd"> <h3 class="c-section-tit">服务费用</h3> <p class="c-section-des">根据您申请的护航业务需求，为您量身定制专属的护航计划，请提前14个工作日提出申请<a href="https://cloud.tencent.com/apply/p/sclrso00jq" class="c-link">立即申请</a></p> </div> <div class="c-section-bd"> <ul class="c-grid c-grid-expand c-margin-b20-grid c-media-child-middle security-service-cost J-cardWrapper"> <li class="c-g-12"> <div class="c-media-horiz J-cardItem"> <div class="c-media-img"> <img class="ico64" src="//imgcache.qq.com/open_proj/proj_qcloud_v2/gateway/event/pc/service-support/css/img/security-service/s-2.1.svg" alt=""> </div> <div class="c-media-body"> <h4 class="c-media-heading"> 在线远程护航 <p class="c-media-heading-tips">企业用户免费</p> </h4>  </div> </div> </li> <li class="c-g-12"> <div class="c-media-horiz J-cardItem"> <div class="c-media-img"> <img class="ico64" src="//imgcache.qq.com/open_proj/proj_qcloud_v2/gateway/event/pc/service-support/css/img/security-service/s-2.2.svg" alt=""> </div> <div class="c-media-body"> <h4 class="c-media-heading"> 驻场护航服务 <p class="c-media-heading-tips">3万/首日</p> </h4> <p class="c-media-info"> 每增加1天，费用增加1万 </p> </div> </div> </li> </ul> </div> </div> </div>   <div class="c-section c-p-y-tall"> <div class="c-section-inner"> <div class="c-section-hd"> <h3 class="c-section-tit">服务详情</h3> <p class="c-section-des">专属的专家护航服务保障，助您业务高速发展</p> </div> <div class="c-section-bd"> <div class="support-service"> <div class="support-service-item"> <div class="support-service-bor"> <div class="support-service-details"> <h3 class="support-service-details-summary">护航前</h3> <p>根据客户申请护航业务的需求组建对应的项目团队，并提供相应的资源分析评估报告</p> </div> <div class="support-service-feature-wrapper"> <ul class="support-service-feature-list"> <li class="support-service-feature-list-item"> <h4 class="support-service-feature-summary">专属保障项目团队</h4> <p>在护航服务期间，腾讯云为您组建专属的服务保障团队，为腾讯云相关的云产品提供7x24小时的运维保障</p> </li> <li class="support-service-feature-list-item"> <h4 class="support-service-feature-summary">资源和容量压测评估</h4> <p>根据您提供的活动预案，对您的各项资源和服务容量进行压测体验，并输出评估报告</p> </li> <li class="support-service-feature-list-item"> <h4 class="support-service-feature-summary">系统容灾保障</h4> <p>根据您的业务特点和需求，提供系统方面的容灾建议方案</p> </li> <li class="support-service-feature-list-item"> <h4 class="support-service-feature-summary">现有资源诊断分析</h4> <p>护航服务开始后，提供您所使用的腾讯云资源的诊断分析评估报告，并给出对应的优化方案</p> </li> <li class="support-service-feature-list-item"> <h4 class="support-service-feature-summary">实时系统监控</h4> <p>为您的重点业务部署专门的系统监控设置，在护航期间提供资源负载使用情况和网络安全防护能力检测的报告</p> </li> </ul> </div> </div> </div> <div class="support-service-item"> <div class="support-service-bor"> <div class="support-service-details"> <h3 class="support-service-details-summary">护航中</h3> <p>提供全程7x24小时的运维保障和应急处理的支持服务</p> </div> <div class="support-service-feature-wrapper"> <ul class="support-service-feature-list"> <li class="support-service-feature-list-item"> <h4 class="support-service-feature-summary">专属技术支持</h4> <p>配备专属的高级技术专家进行1V1的驻场服务以及各项资源的协调处理工作</p> </li> <li class="support-service-feature-list-item"> <h4 class="support-service-feature-summary">全程在线技术支持</h4> <p>提供7x24小时专属的QQ群技术支持服务</p> </li> <li class="support-service-feature-list-item"> <h4 class="support-service-feature-summary">应急响应保障</h4> <p>1分钟内响应紧急情况，7x24小时的应急处理和运维保障服务</p> </li> </ul> </div> </div> </div> <div class="support-service-item support-service-item-last"> <div class="support-service-bor"> <div class="support-service-details"> <h3 class="support-service-details-summary">护航后</h3> <p>输出护航总结分析报告</p> </div> <div class="support-service-feature-wrapper"> <ul class="support-service-feature-list"> <li class="support-service-feature-list-item support-service-feature-list-item-single"> <h4 class="support-service-feature-summary">护航服务报告</h4> <p>输出《护航服务报告》：包括您所使用的腾讯云资源诊断分析评估报告、服务容量压测体验报告；护航活动中所发现问题的解决方案和改善措施、系统容灾建议方案；安全事件监控报告及修复方案(如有)</p> </li> </ul> </div> </div> </div> </div> </div> </div> </div>   <div class="c-section c-p-y-tall bg-color"> <div class="c-section-inner"> <div class="c-section-hd"> <h3 class="c-section-tit">职责分工</h3> <p class="c-section-des">为保障护航工作顺利开展，双方在护航期间需履行相应的护航职责</p> </div> <div class="c-section-bd"> <img src="//imgcache.qq.com/open_proj/proj_qcloud_v2/gateway/event/pc/service-support/css/img/security-service/tuoputu.svg" class="p-img-media" alt="" /> <div class="p-duties-introduction"> <ul class="c-grid c-grid-expand c-margin-b20-grid J-cardWrapper"> <li class="c-g-12 s-24"> <div class="c-media-horiz c-media-bor J-cardItem"> <div class="c-media-body"> <h4 class="c-media-heading"> 腾讯云 </h4> <ul class="p-duties-intro-list"> <li>成立专属的项目护航保障团队。</li> <li>与客户了解业务特性，根据客户的业务需求制定护航的实施计划。</li> <li>提供护航项⽬规定的各项保障服务，如系统检测、资源评估、容灾规划等，并给出确保系统健康运行的建议方案。</li> <li>护航过程中参与并协助客户运维和提供应急保障服务，包括技术建议和方案。</li> </ul> </div> </div> </li> <li class="c-g-12 s-24"> <div class="c-media-horiz c-media-bor J-cardItem"> <div class="c-media-body"> <h4 class="c-media-heading"> 客户 </h4> <ul class="p-duties-intro-list"> <li>确定业务需求（如峰值、并发量等）。</li> <li>提供场地、设备、必要的非生产环境以及远程访问通道，权限等，协助腾讯云开展护航服务。</li> <li>协助腾讯云分析系统现有问题，参与具体的计划实施，如系统检测，资源评估，容灾规划等。</li> <li>执行具体的优化和扩容方案等，并作为运维主体进行相关的运维工作。</li> <li>授权腾讯云进行安全系统漏洞扫描，以及针对安全事件进行7x24小时监控和分析。</li> </ul> </div> </div> </li> </ul> </div> </div> </div> </div> </div><script src="https://dscache.tencent-cloud.cn/vendors/jquery/jquery-3.5.1.min.js"></script><script src="https://slscache.tencent-cloud.cn/qcact-ssr-dist/scripts/rum.2a95fe080ba4641008b0.js"></script><script src="https://slscache.tencent-cloud.cn/qcact-ssr-dist/scripts/fps.523a96d19ff09d77955f.js"></script><script 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护航服务 - 腾讯云