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href="https://aci.aero/airport-advocacy/airport-information-technology/technology-innovation-awards/" >Technology Innovation Awards</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/airport-advocacy/airport-information-technology/acris/" >Aviation Community Recommended Information Services (ACRIS)</a></li></ul></div></div></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1"><a href="https://aci.aero/airport-advocacy/economics/" >Economics</a><svg width="8" height="13" viewBox="0 0 8 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1L6 6.5L1 12" stroke="#081F3D" stroke-width="1.5"/> </svg><div class="submenu-level-3-wrapper"> <div class="submenu-level-3-content"> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-3-content-title">Economics</div> <ul class="submenu-level-3"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/airport-advocacy/economics/airport-slots/" >Airport Slots</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/airport-advocacy/economics/airport-business-and-charges/" >Airport Business and Charges</a></li></ul></div></div></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a href="https://aci.aero/2022/08/11/aci-worlds-work-at-icao-assembly-41/" >Our work at ICAO Assembly</a></li></ul></div><div class="menu-info-block"> <div class="menu-info-block-title">Guidance on airport decarbonization</div> <p>Access our new guidance for airports pursuing Net Zero Carbon emissions by 2050.</p> <a href="https://store.aci.aero/product/guidance-on-airport-decarbonization/">See more</a> </div></div></div></li><li class="no-link-item menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-0"><a href="https://aci.aero/programs-and-services/" >Programs and Services</a><svg width="12" height="7" viewBox="0 0 12 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 1L6 6C4.33333 4.33333 1 1 1 1" stroke="#F6F9FE"/> </svg><div class="submenu-level-2-wrapper"> <div class="submenu-level-2-content"> <div> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-2-content-title">Programs and Services</div> <ul class="submenu-level-2"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1"><a href="https://aci.aero/programs-and-services/asq/" >Airport Service Quality (ASQ)</a><svg width="8" height="13" viewBox="0 0 8 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1L6 6.5L1 12" stroke="#081F3D" stroke-width="1.5"/> </svg><div class="submenu-level-3-wrapper"> <div class="submenu-level-3-content"> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-3-content-title">Airport Service Quality (ASQ)</div> <ul class="submenu-level-3"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/programs-and-services/asq/voice-of-the-customer/" >Voice of the Customer</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/programs-and-services/asq/voice-of-the-employee/" >Voice of the Employee</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/programs-and-services/asq/airport-customer-experience-accreditation/" >Airport Customer Experience Accreditation</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/programs-and-services/asq/advisory-services/" >Advisory Services</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/programs-and-services/asq/asq-awards-and-recognition/" >ASQ Awards and Recognition</a></li></ul></div></div></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1"><a href="https://aci.aero/programs-and-services/airport-accreditations/" >Airport Accreditations</a><svg width="8" height="13" viewBox="0 0 8 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1L6 6.5L1 12" stroke="#081F3D" stroke-width="1.5"/> </svg><div class="submenu-level-3-wrapper"> <div class="submenu-level-3-content"> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-3-content-title">Airport Accreditations</div> <ul class="submenu-level-3"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/programs-and-services/airport-accreditations/public-health-and-safety-readiness-accreditation/" >Public Health & Safety Readiness Accreditation</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/programs-and-services/airport-accreditations/accessibility-enhancement-accreditation-program/" >Accessibility Enhancement Accreditation Program</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://www.airportcarbonaccreditation.org/" target="_blank">Airport Carbon Accreditation</a></li></ul></div></div></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/programs-and-services/aci-intelligence-hub/" >ACI Intelligence Hub</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1"><a href="" >Assessments</a><svg width="8" height="13" viewBox="0 0 8 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1L6 6.5L1 12" stroke="#081F3D" stroke-width="1.5"/> </svg><div class="submenu-level-3-wrapper"> <div class="submenu-level-3-content"> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-3-content-title">Assessments</div> <ul class="submenu-level-3"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2"><a href="https://aci.aero/programs-and-services/apex/" >APEX Peer Assessments</a><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3"><a href="https://aci.aero/programs-and-services/apex/host-an-apex-review/" >Host an APEX review</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3"><a href="https://aci.aero/programs-and-services/apex/become-an-inspector/" >Become an APEX Assessor</a></li></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2"><a href="https://aci.aero/programs-and-services/asce/" >Airport System Capacity Enhancement Program</a></li></ul></div></div></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/programs-and-services/global-training/" >Global Airport Training Courses & Programs</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/programs-and-services/small-emerging-and-regional-airports/" >Small and Emerging Airports</a></li></ul></div><div class="menu-info-block"> <div class="menu-info-block-title">The only 360˚ view of airport experience</div> <p>Discover ACI’s unique suite of customer experience solutions with the globally recognized Airport Service Quality (ASQ) program.</p> <a href="https://aci.aero/programs-and-services/asq/">See more</a> </div></div></div></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-0"><a href="https://aci.aero/programs-and-services/global-training/" >Training</a><svg width="12" height="7" viewBox="0 0 12 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 1L6 6C4.33333 4.33333 1 1 1 1" stroke="#F6F9FE"/> </svg><div class="submenu-level-2-wrapper"> <div class="submenu-level-2-content"> <div> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-2-content-title">Training</div> <ul class="submenu-level-2"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a href="https://aci.aero/programs-and-services/global-training/calendar/" >Session Calendar</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1"><a href="" >Subject Areas</a><svg width="8" height="13" viewBox="0 0 8 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1L6 6.5L1 12" stroke="#081F3D" stroke-width="1.5"/> </svg><div class="submenu-level-3-wrapper"> <div class="submenu-level-3-content"> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-3-content-title">Subject Areas</div> <ul class="submenu-level-3"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-customer-experience-training/" >Customer Experience</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-cybersecurity-training/" >Cybersecurity</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-economics-training/" >Economics</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-environment-training/" >Environment</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-leadership-and-management-training/" >Leadership and Management</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-operations-and-technical-training/" >Operations and Technical</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-safety-training/" >Safety</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-security-training/" >Security</a></li></ul></div></div></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a href="https://aciprodb2c.b2clogin.com/aciprodb2c.onmicrosoft.com/b2c_1_docebosignupsignin/oauth2/v2.0/authorize?client_id=7ab05d6f-1056-4cbc-8753-b96803057e4c&response_type=code&scope=openid&redirect_uri=https%3A%2F%2Facitraining.docebosaas.com%2Fmanage%2Fv1%2Fopenidconnect%2Fcode&state=63efc6f3ad973" target="_blank">ACI Learning Hub</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1"><a href="" >Airport Training Programs</a><svg width="8" height="13" viewBox="0 0 8 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1L6 6.5L1 12" stroke="#081F3D" stroke-width="1.5"/> </svg><div class="submenu-level-3-wrapper"> <div class="submenu-level-3-content"> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-3-content-title">Airport Training Programs</div> <ul class="submenu-level-3"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-executive-leadership-program/" >Airport Executive Leadership Program</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/ampap/" >Airport Management Professional Accreditation Program (AMPAP)</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/global-aci-icao-airport-safety-professional-designation-program/" >Airport Safety Professional (ASP) Designation Program</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/global-safety-network-diploma-program/" >Global Safety Network (GSN) Diploma Program</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-security-diploma/" >Airport Security Diploma</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-finance-diploma/" >Airport Finance Diploma</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-operations-diploma/" >Airport Operations Diploma</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2"><a href="https://aci.aero/programs-and-services/global-training/airport-customer-experience-designation-program/" >Airport Customer Experience Designation Program</a></li></ul></div></div></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a href="https://olc.aero/" target="_blank">Online Learning Centre</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a href="https://aci.aero/programs-and-services/global-training/aci-accredited-training-partner-program/" >ACI Accredited Training Partner Program</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/programs-and-services/global-training/in-house-training/" >In-house training</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a href="https://aci.aero/programs-and-services/global-training/become-a-global-training-instructor/" >Become a Global Training Instructor</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a href="https://aci.aero/programs-and-services/aci-fund/" >ACI Fund</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/programs-and-services/global-training/global-training-faq/" >Frequently Asked Questions</a></li></ul></div><div class="menu-info-block"> <div class="menu-info-block-title">Explore the 2025 training calendar</div> <p>Benefit from our industry-leading programs—designed to enhance your skills and those of your team.</p> <a href="https://aci.aero/programs-and-services/global-training/calendar/">See more</a> </div></div></div></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-0"><a href="https://aci.aero/aci-events/" >Events</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-0"><a href="https://aci.aero/about-aci/" >About ACI</a><svg width="12" height="7" viewBox="0 0 12 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 1L6 6C4.33333 4.33333 1 1 1 1" stroke="#F6F9FE"/> </svg><div class="submenu-level-2-wrapper"> <div class="submenu-level-2-content"> <div> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-2-content-title">About ACI</div> <ul class="submenu-level-2"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/about-aci/" >About ACI</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/about-aci/aci-regions/" >ACI Regions</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/about-aci/aci-world-governing-board/" >ACI World Governing Board and Standing Committees</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/about-aci/leadership-team/" >Leadership Team</a></li></ul></div><div class="menu-info-block"> <div class="menu-info-block-title">See our latest events and webinars</div> <p>Participate to learn from experts, network with peers, and shape the future of the industry.</p> <a href="https://aci.aero/aci-events/">See more</a> </div></div></div></li><li class="no-link-item menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-0"><a href="https://aci.aero/memberships/" >Memberships</a><svg width="12" height="7" viewBox="0 0 12 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 1L6 6C4.33333 4.33333 1 1 1 1" stroke="#F6F9FE"/> </svg><div class="submenu-level-2-wrapper"> <div class="submenu-level-2-content"> <div> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-2-content-title">Memberships</div> <ul class="submenu-level-2"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/aci-world-business-partners/" >ACI World Business Partners</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/memberships/become-an-aci-member/" >Become an ACI Member</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/about-aci/airport-membership-dashboard/" >Airport Membership Dashboard</a></li></ul></div><div class="menu-info-block"> <div class="menu-info-block-title">Small and emerging airports</div> <p>Explore our programs, initiatives, and services designed for these key players in the aviation ecosystem.</p> <a href="https://aci.aero/programs-and-services/small-emerging-and-regional-airports/">See more</a> </div></div></div></li><li class="no-link-item menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-0"><a href="https://aci.aero/resources/" >Resources</a><svg width="12" height="7" viewBox="0 0 12 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 1L6 6C4.33333 4.33333 1 1 1 1" stroke="#F6F9FE"/> </svg><div class="submenu-level-2-wrapper"> <div class="submenu-level-2-content"> <div> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-2-content-title">Resources</div> <ul class="submenu-level-2"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1"><a href="https://aci.aero/resources/aci-world-newsroom/" >ACI World Newsroom</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom 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class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-0"><a href="https://aci.aero/about-aci/aci-regions/" >ACI Regions</a><svg width="12" height="7" viewBox="0 0 12 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 1L6 6C4.33333 4.33333 1 1 1 1" stroke="#F6F9FE"/> </svg><div class="submenu-level-2-wrapper"> <div class="submenu-level-2-content"> <div> <div class="submenu-back-button"><svg width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7 11L2 6L7 1" stroke="#081F3D" stroke-opacity="0.6" stroke-width="1.5"/> </svg> <span>BACK</span></div> <div class="submenu-level-2-content-title">ACI Regions</div> <ul class="submenu-level-2"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a href="https://www.aci-africa.aero/" target="_blank">Africa</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1"><a 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fl-row-full-width fl-row-bg-photo fl-node-fj98rwz365gq fl-row-custom-height fl-row-align-center fl-row-bg-overlay" data-node="fj98rwz365gq"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-0onzgi2eml1b" data-node="0onzgi2eml1b"> <div class="fl-col fl-node-k1v4eucdf852" data-node="k1v4eucdf852"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-46on09qdv1rm" data-node="46on09qdv1rm"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p><nav aria-label="breadcrumbs" class="rank-math-breadcrumb"><p><a href="https://aci.aero">Home</a><span class="separator"> </span><a href="https://aci.aero/airport-advocacy/">Airport Advocacy</a><span class="separator"> </span><a href="https://aci.aero/airport-advocacy/airport-and-passenger-facilitation/">Airport and Passenger Facilitation</a><span class="separator"> </span><a href="https://aci.aero/airport-advocacy/airport-and-passenger-facilitation/accessibility/">Accessibility</a><span class="separator"> </span><span class="last">Accessibility Use Cases</span></p></nav></p> </div> </div> </div> <div class="fl-module fl-module-heading fl-node-nvcg5d7xz0mr" data-node="nvcg5d7xz0mr"> <div class="fl-module-content fl-node-content"> <h1 class="fl-heading"> <span class="fl-heading-text">Accessibility Use Cases</span> </h1> </div> </div> <div class="fl-module fl-module-rich-text fl-node-6fnablo83jy0" data-node="6fnablo83jy0"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-row fl-row-full-width fl-row-bg-photo fl-node-tdzn82wa01rk fl-row-custom-height fl-row-align-center fl-row-overlap-top fl-visible-desktop fl-visible-large" data-node="tdzn82wa01rk"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> </div> </div> </div> </div><div class="uabb-js-breakpoint" style="display: none;"></div> <div id="fl-main-content" class="fl-page-content" itemprop="mainContentOfPage" role="main"> <div class="fl-content-full container"> <div class="row"> <div class="fl-content col-md-12"> <article class="fl-post post-17396 page type-page status-publish has-post-thumbnail hentry" id="fl-post-17396" itemscope="itemscope" itemtype="https://schema.org/CreativeWork"> <div class="fl-post-content clearfix" itemprop="text"> <div class="fl-builder-content fl-builder-content-17396 fl-builder-content-primary fl-builder-global-templates-locked" data-post-id="17396"><div class="fl-row fl-row-full-width fl-row-bg-color fl-node-3vb6qxif9z2o fl-row-default-height fl-row-align-center" data-node="3vb6qxif9z2o"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-6b7drp30yvnz fl-col-group-equal-height fl-col-group-align-center" data-node="6b7drp30yvnz"> <div class="fl-col fl-node-06re83phzgdk" data-node="06re83phzgdk"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-nixfk8wy7rus" data-node="nixfk8wy7rus"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p><span style="font-size: 16px;">Improving accessibility continues to be important to ACI airport members who have a shared goal of providing all customers with a welcoming, empowered, and inclusive experience. All journeys should be accessible, navigable, and usable – to the greatest extent possible – by all people, regardless of their age, ability, or disability.</span></p> <p><span style="font-size: 16px;">The Accessibility Use Cases are for airports looking to implement similar initiatives to enhance accessibility and assistance to persons with disabilities in the airport environment. They are not intended to endorse any technology or provider, but rather provide details of key considerations as well as various implementation models that could be adopted.</span></p> <p><span style="font-size: 16px;">Each Accessibility Use Case includes a summary, the general steps involved in developing a business case, and a brief explanation of the benefits, challenges, and other considerations.</span></p> <h3>Use cases</h3> <ul> <li><a href="https://aci.aero/airport-advocacy/airport-and-passenger-facilitation/accessibility/accessibility-use-cases/#seattle-tacoma">Seattle-Tacoma International Airport – SEA Sensory Room</a></li> <li><a href="https://aci.aero/airport-advocacy/airport-and-passenger-facilitation/accessibility/accessibility-use-cases/#dubai-airport">Dubai Airports Autism Products & Services</a></li> <li><a href="#houston-airport">Houston Airports – Mobile App</a></li> <li><a href="#incheon-airport">Incheon Airport – Autonomous People Movers</a></li> <li><a href="#istanbul-airport">Istanbul Airport – Sign Language Initiatives</a></li> <li><a href="#minneapolis-saint-paul">Minneapolis Saint Paul Airport – Travel Confidently MSP Education Center</a></li> <li><a href="#perth-airport-accessible-change-facilities">Perth Airport – Accessible Change Facilities</a></li> <li><a href="#perth-airport-service-animal-relief-area">Perth Airport – Service Animal Relief Area</a></li> <li><a href="#toronto-pearson">Toronto Pearson – Dog Guide Training Program</a></li> <li><a href="#winnipeg-airport">Winnipeg Airport – Establishment of the mYWG Accessibility Committee</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="seattle-tacoma" class="fl-row fl-row-full-width fl-row-bg-gradient fl-node-7sdlno9ym4fz fl-row-default-height fl-row-align-center" data-node="7sdlno9ym4fz"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-ayp3xnt2ju4k" data-node="ayp3xnt2ju4k"> <div class="fl-col fl-node-maxe5hkid49b" data-node="maxe5hkid49b"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-w8jkqu23de6s" data-node="w8jkqu23de6s"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Seattle-Tacoma International Airport – SEA Sensory Room</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-yuf5ctob4v38 fl-col-group-equal-height fl-col-group-align-center" data-node="yuf5ctob4v38"> <div class="fl-col fl-node-qrjeczfys20o fl-col-small" data-node="qrjeczfys20o"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-8sigdytbz6qe" data-node="8sigdytbz6qe"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-left" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-jpg"> <picture fetchpriority="high" decoding="async" class="fl-photo-img wp-image-51339 size-full" itemprop="image" title="SEA"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2024/05/SEA.jpg.webp 628w, https://aci.aero/wp-content/uploads/2024/05/SEA-252x300.jpg.webp 252w" sizes="(max-width: 628px) 100vw, 628px"/> <img fetchpriority="high" decoding="async" src="https://aci.aero/wp-content/uploads/2024/05/SEA.jpg" alt="SEA" itemprop="image" height="748" width="628" srcset="https://aci.aero/wp-content/uploads/2024/05/SEA.jpg 628w, https://aci.aero/wp-content/uploads/2024/05/SEA-252x300.jpg 252w" sizes="(max-width: 628px) 100vw, 628px"/> </picture> </div> </div> </div> </div> </div> </div> <div class="fl-col fl-node-abjgmlxkrph7" data-node="abjgmlxkrph7"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-dy2xbs1wa398" data-node="dy2xbs1wa398"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>The Port of Seattle continually works to increase accessibility for passengers and staff to create an equitable travel experience. To work toward the goal of becoming the “most accessible airport” in the US, in 2017 the Port of Seattle hired Open Doors Organization (ODO) to conduct an initial evaluation of accessibility at Seattle-Tacoma International Airport (SEA). One of the ODO report recommendations was to build out or retrofit an existing space into a “quiet room”. While “quiet rooms” can incorporate different design elements than a Sensory Room, the overall intent is similar. During the early design development of the Interfaith Prayer and Meditation room in 2019, the team saw an opportunity to carve out space for a Sensory Room as a pilot project. It was developed as a pilot due to the innovative nature of the space and limited knowledge of the long-term impact. SEA saw it as an opportunity to provide a valuable amenity to the travelling public and to remain competitive.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-hn208vlu7mk1" data-node="hn208vlu7mk1"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2024/06/SEA-Sensory-Room-Case-Study-2024-06-04.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="dubai-airport" class="fl-row fl-row-full-width fl-row-bg-color fl-node-ngqk53prsma1 fl-row-default-height fl-row-align-center" data-node="ngqk53prsma1"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-utkgosl5c4wj" data-node="utkgosl5c4wj"> <div class="fl-col fl-node-086yrcnth15d" data-node="086yrcnth15d"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-kyvzflednjs0" data-node="kyvzflednjs0"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Dubai Airports Autism Products & Services</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-uhzx3rso57b0 fl-col-group-equal-height fl-col-group-align-center" data-node="uhzx3rso57b0"> <div class="fl-col fl-node-q91lw0on4am3" data-node="q91lw0on4am3"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-wvq4j06xo1mf" data-node="wvq4j06xo1mf"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>Dubai (UAE) is actively working to position itself as a disability-friendly city. This effort culminates in a framework comprised of the UAE Vision 2021, the Dubai Plan 2021, and a National Policy aimed at empowering People of Determination (POD). Crafting exceptional, inclusive and accessible travel experiences lies at the forefront of Dubai International Airport's (DXB) guest experience strategy. While historically, service provision at DXB has primarily focused on individuals with restricted mobility and the elderly, DXB recognized the importance of expanding their strategy to transform DXB into an inclusive travel hub, encompassing all forms of disabilities, both visible and non-visible (or hidden). To achieve this goal, DXB developed five programs aimed at enhancing their understanding of guests' requirements, the challenges they face, and their future wants and needs. These programs will drive the development of key products and services, ensuring a more inclusive and accessible journey for every guest travelling through DXB by 2026.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-to9rbckxny2u" data-node="to9rbckxny2u"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2024/05/Accessibility-Case-Study-Dubai-Airports-Autism-Programme-Final-v2.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> <div class="fl-col fl-node-8cw9n4z3i706 fl-col-small" data-node="8cw9n4z3i706"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-umqldgk9he54" data-node="umqldgk9he54"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-right" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-webp"> <img loading="lazy" decoding="async" class="fl-photo-img wp-image-50876 size-full" src="https://aci.aero/wp-content/uploads/2024/04/dxb-autism-program-airport.webp" alt="dxb-autism-program-airport" itemprop="image" height="1118" width="2048" title="dxb-autism-program-airport" srcset="https://aci.aero/wp-content/uploads/2024/04/dxb-autism-program-airport.webp 2048w, https://aci.aero/wp-content/uploads/2024/04/dxb-autism-program-airport-300x164.webp 300w, https://aci.aero/wp-content/uploads/2024/04/dxb-autism-program-airport-1024x559.webp 1024w, https://aci.aero/wp-content/uploads/2024/04/dxb-autism-program-airport-768x419.webp 768w, https://aci.aero/wp-content/uploads/2024/04/dxb-autism-program-airport-1536x839.webp 1536w" sizes="auto, (max-width: 2048px) 100vw, 2048px" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="houston-airport" class="fl-row fl-row-full-width fl-row-bg-gradient fl-node-j1n3wrd0lcza fl-row-default-height fl-row-align-center" data-node="j1n3wrd0lcza"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-otewvd6c8i24" data-node="otewvd6c8i24"> <div class="fl-col fl-node-x2kco3qhi6vz" data-node="x2kco3qhi6vz"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-orx1e3zda2kc" data-node="orx1e3zda2kc"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Houston Airports – Mobile App</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-3nkwd4rtuz1m fl-col-group-equal-height fl-col-group-align-center" data-node="3nkwd4rtuz1m"> <div class="fl-col fl-node-0r9s3nqm7fug fl-col-small" data-node="0r9s3nqm7fug"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-k508s6qvd9cy" data-node="k508s6qvd9cy"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-left" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-jpg"> <picture loading="lazy" decoding="async" class="fl-photo-img wp-image-22250 size-full" itemprop="image" title="has-app-iah-1-952x952"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2023/02/has-app-iah-1-952x952-1-e1675364928454.jpg.webp 952w, https://aci.aero/wp-content/uploads/2023/02/has-app-iah-1-952x952-1-e1675364928454-300x240.jpg.webp 300w, https://aci.aero/wp-content/uploads/2023/02/has-app-iah-1-952x952-1-e1675364928454-768x614.jpg.webp 768w" sizes="auto, (max-width: 952px) 100vw, 952px"/> <img loading="lazy" decoding="async" src="https://aci.aero/wp-content/uploads/2023/02/has-app-iah-1-952x952-1-e1675364928454.jpg" alt="has-app-iah-1-952x952" itemprop="image" height="761" width="952" srcset="https://aci.aero/wp-content/uploads/2023/02/has-app-iah-1-952x952-1-e1675364928454.jpg 952w, https://aci.aero/wp-content/uploads/2023/02/has-app-iah-1-952x952-1-e1675364928454-300x240.jpg 300w, https://aci.aero/wp-content/uploads/2023/02/has-app-iah-1-952x952-1-e1675364928454-768x614.jpg 768w" sizes="auto, (max-width: 952px) 100vw, 952px"/> </picture> </div> </div> </div> </div> </div> </div> <div class="fl-col fl-node-fyct348xbpz2" data-node="fyct348xbpz2"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-m20ksu78r6z1" data-node="m20ksu78r6z1"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>This case study focuses specifically on the development of a free mobile app to assist travellers with intellectual/developmental disabilities (I/DD) and their caregivers, and to offer the ability to have a preview of the entire airport experience before they travel. The Access Houston Airports App is designed to ease anxiety for these families and provide information and resources that will make their visit to the airport an engaging and meaningful experience. The Access Houston Airports App is a game-changer for people with I/DD and their caregivers. It will not only allow greater access to Houston’s airports, but also to the world.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-b10qf78cm5yo" data-node="b10qf78cm5yo"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2023/01/1.-Houston-Airports-Mobilie-APP_final.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="incheon-airport" class="fl-row fl-row-full-width fl-row-bg-color fl-node-2smvgtz6yuhe fl-row-default-height fl-row-align-center" data-node="2smvgtz6yuhe"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-k4vbhdfi0x8t" data-node="k4vbhdfi0x8t"> <div class="fl-col fl-node-mheu2j9balsv" data-node="mheu2j9balsv"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-xc7w9fnbevmo" data-node="xc7w9fnbevmo"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Incheon Airport – Autonomous People Movers</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-qdmaro5187hy fl-col-group-equal-height fl-col-group-align-center" data-node="qdmaro5187hy"> <div class="fl-col fl-node-04bidylfujv3" data-node="04bidylfujv3"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-ef4hyi5atjw2" data-node="ef4hyi5atjw2"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>Incheon Airport launched the "Smart Airport" initiative in 2017, abiding by the importance of digital transformation. The two primary objectives of the "Smart Airport" initiative are to enhance passenger experience and increase the airport's operational efficiency. Incheon Airport is putting a great deal into meeting the high standards of customers' needs, with a focus on carefully meeting the needs of passengers with reduced mobility. As a result, they developed Air Ride (self-driving indoor shuttle) and Air Porter (cart robot), and their operation began in October 2020.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-2e6my3snwzlx" data-node="2e6my3snwzlx"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2023/01/2.-Incheon-Airport-Autonomous-People-Movers_final.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> <div class="fl-col fl-node-za5p3h86194n fl-col-small" data-node="za5p3h86194n"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-q5icwk31fzxp" data-node="q5icwk31fzxp"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-right" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-jpg"> <picture loading="lazy" decoding="async" class="fl-photo-img wp-image-21323 size-full" itemprop="image" title="Picture2"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture2-e1674769914485.jpg.webp 797w, https://aci.aero/wp-content/uploads/2023/01/Picture2-e1674769914485-300x240.jpg.webp 300w, https://aci.aero/wp-content/uploads/2023/01/Picture2-e1674769914485-768x614.jpg.webp 768w" sizes="auto, (max-width: 797px) 100vw, 797px"/> <img loading="lazy" decoding="async" src="https://aci.aero/wp-content/uploads/2023/01/Picture2-e1674769914485.jpg" alt="Picture2" itemprop="image" height="637" width="797" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture2-e1674769914485.jpg 797w, https://aci.aero/wp-content/uploads/2023/01/Picture2-e1674769914485-300x240.jpg 300w, https://aci.aero/wp-content/uploads/2023/01/Picture2-e1674769914485-768x614.jpg 768w" sizes="auto, (max-width: 797px) 100vw, 797px"/> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="istanbul-airport" class="fl-row fl-row-full-width fl-row-bg-gradient fl-node-zu76tef205ln fl-row-default-height fl-row-align-center" data-node="zu76tef205ln"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-159z8p70ysim" data-node="159z8p70ysim"> <div class="fl-col fl-node-ukz51h6fixoc" data-node="ukz51h6fixoc"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-l8asjnycpb1w" data-node="l8asjnycpb1w"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Istanbul Airport – Sign Language Initiatives</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-pwgdn0bhm5i8 fl-col-group-equal-height fl-col-group-align-center" data-node="pwgdn0bhm5i8"> <div class="fl-col fl-node-rs2xnjz90phw fl-col-small" data-node="rs2xnjz90phw"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-068nx15w2s9t" data-node="068nx15w2s9t"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-left" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-jpg"> <picture loading="lazy" decoding="async" class="fl-photo-img wp-image-21324 size-full" itemprop="image" title="Picture3"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture3-e1674769957311.jpg.webp 419w, https://aci.aero/wp-content/uploads/2023/01/Picture3-e1674769957311-300x240.jpg.webp 300w" sizes="auto, (max-width: 419px) 100vw, 419px"/> <img loading="lazy" decoding="async" src="https://aci.aero/wp-content/uploads/2023/01/Picture3-e1674769957311.jpg" alt="Picture3" itemprop="image" height="335" width="419" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture3-e1674769957311.jpg 419w, https://aci.aero/wp-content/uploads/2023/01/Picture3-e1674769957311-300x240.jpg 300w" sizes="auto, (max-width: 419px) 100vw, 419px"/> </picture> </div> </div> </div> </div> </div> </div> <div class="fl-col fl-node-mhtkqd5fp1jv" data-node="mhtkqd5fp1jv"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-bujn4xswe5kg" data-node="bujn4xswe5kg"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>Istanbul Airport considers accessibility as one of their cornerstones. From this point of view, they have created different solutions for various disability groups under their umbrella brand "iGA Cares” to make sure their guests with disabilities can enjoy the airport experience independently rather than being supported by someone else. Istanbul Airport aims to create accessible solutions for their guests with hearing difficulties and to be ambassadors for cultural transformation. A variety of initiatives and solutions taking into account sign language are available to passengers throughout their journey at the airport.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-hcymf1ide37t" data-node="hcymf1ide37t"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2023/01/3.-Istambul-Airport-Sign-Language-Initiatives-at-Istambul-Airport_final.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="minneapolis-saint-paul" class="fl-row fl-row-full-width fl-row-bg-color fl-node-e8h2bj9mp3ng fl-row-default-height fl-row-align-center" data-node="e8h2bj9mp3ng"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-vmz45ylen10c" data-node="vmz45ylen10c"> <div class="fl-col fl-node-f9tn5kohl1bi" data-node="f9tn5kohl1bi"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-f82e16cikng7" data-node="f82e16cikng7"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Minneapolis Saint Paul Airport – Travel Confidently MSP Education Center</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-4wotha2cy5dx fl-col-group-equal-height fl-col-group-align-center" data-node="4wotha2cy5dx"> <div class="fl-col fl-node-40u8kqnc1tw9" data-node="40u8kqnc1tw9"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-0oej8cqb9tpi" data-node="0oej8cqb9tpi"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>The Metropolitan Airports Commission's (MAC) vision is to be the most accessible airport in the world. For more than 10 years, the MAC offered a program called the Navigating MSP, to help familiarize people and families who may find it difficult to navigate the airport and air travel, with the travel experience. Recently, the Travel Confidently MSP Education Center opened with its mock training cabin to upgrade the practice experience for all travellers, including those with disabilities. The mock cabin includes a non-working restroom, a flight deck door, window cut-outs, overhead storage areas along with 42 aircraft seats. The center is also used by airport wheelchair service companies, local service animal organizations, and airport public safety personnel for training.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-cw4yn1uga8ei" data-node="cw4yn1uga8ei"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2023/01/4.-Minneapolis-Saint-Paul-Travel-Confidently_final.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> <div class="fl-col fl-node-53ihkojuzgm4 fl-col-small" data-node="53ihkojuzgm4"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-xi2hetns8vm9" data-node="xi2hetns8vm9"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-right" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-jpg"> <picture loading="lazy" decoding="async" class="fl-photo-img wp-image-21325 size-full" itemprop="image" title="Picture4"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture4-e1674770058542.jpg.webp 713w, https://aci.aero/wp-content/uploads/2023/01/Picture4-e1674770058542-300x240.jpg.webp 300w" sizes="auto, (max-width: 713px) 100vw, 713px"/> <img loading="lazy" decoding="async" src="https://aci.aero/wp-content/uploads/2023/01/Picture4-e1674770058542.jpg" alt="Picture4" itemprop="image" height="570" width="713" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture4-e1674770058542.jpg 713w, https://aci.aero/wp-content/uploads/2023/01/Picture4-e1674770058542-300x240.jpg 300w" sizes="auto, (max-width: 713px) 100vw, 713px"/> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="perth-airport-accessible-change-facilities" class="fl-row fl-row-full-width fl-row-bg-gradient fl-node-lj45hufp2q7w fl-row-default-height fl-row-align-center" data-node="lj45hufp2q7w"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-etd9oamlv04u" data-node="etd9oamlv04u"> <div class="fl-col fl-node-23ylpswd5qu1" data-node="23ylpswd5qu1"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-oprbj89qi3kf" data-node="oprbj89qi3kf"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Perth Airport – Accessible Change Facilities</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-vn9fz18rdhgq fl-col-group-equal-height fl-col-group-align-center" data-node="vn9fz18rdhgq"> <div class="fl-col fl-node-jcn140h83gto fl-col-small" data-node="jcn140h83gto"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-cza12t8pu9e0" data-node="cza12t8pu9e0"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-left" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-jpg"> <picture loading="lazy" decoding="async" class="fl-photo-img wp-image-21326 size-full" itemprop="image" title="Picture5"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture5-e1674770105639.jpg.webp 903w, https://aci.aero/wp-content/uploads/2023/01/Picture5-e1674770105639-300x240.jpg.webp 300w, https://aci.aero/wp-content/uploads/2023/01/Picture5-e1674770105639-768x614.jpg.webp 768w" sizes="auto, (max-width: 903px) 100vw, 903px"/> <img loading="lazy" decoding="async" src="https://aci.aero/wp-content/uploads/2023/01/Picture5-e1674770105639.jpg" alt="Picture5" itemprop="image" height="722" width="903" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture5-e1674770105639.jpg 903w, https://aci.aero/wp-content/uploads/2023/01/Picture5-e1674770105639-300x240.jpg 300w, https://aci.aero/wp-content/uploads/2023/01/Picture5-e1674770105639-768x614.jpg 768w" sizes="auto, (max-width: 903px) 100vw, 903px"/> </picture> </div> </div> </div> </div> </div> </div> <div class="fl-col fl-node-dbl63p792vf5" data-node="dbl63p792vf5"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-315zqagyniw0" data-node="315zqagyniw0"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>While ambulant and rest rooms for persons with disabilities are now found at most airports, very few have facilities for users with high-support needs and their carers who are unable to use standard accessible restrooms. They require additional space and specialized equipment such as changing tables and hoists to allow them to use toilets safely and comfortably. The provision of Accessible Change Facilities at Perth Airport Central and Airport West precincts seeks to provide people with disabilities equal access to the passenger terminal buildings and other facilities.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-jkmtci12h30u" data-node="jkmtci12h30u"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2023/01/5.-Perth-Airport-Accessible-Change-Facilities_final-1.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="perth-airport-service-animal-relief-area" class="fl-row fl-row-full-width fl-row-bg-color fl-node-yoruez09nwa5 fl-row-default-height fl-row-align-center" data-node="yoruez09nwa5"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-x3wr75ucmshy" data-node="x3wr75ucmshy"> <div class="fl-col fl-node-spghr9z4dmvb" data-node="spghr9z4dmvb"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-am21oeciuky7" data-node="am21oeciuky7"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Perth Airport – Service Animal Relief Area</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-xs6glnwtqmkv fl-col-group-equal-height fl-col-group-align-center" data-node="xs6glnwtqmkv"> <div class="fl-col fl-node-iwvqxcf3g19s" data-node="iwvqxcf3g19s"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-ovqd5u0683hx" data-node="ovqd5u0683hx"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>The construction of Service Animal Relief Areas (SARAs) at Perth Airport Central and Airport West precincts seeks to provide people with disabilities equal access to the passenger terminal buildings and other facilities. It followed feedback from a visually impaired passenger who experienced difficulties with toileting his assistance animal when travelling. The project scope involved the installation of two dedicated SARAs, both opened in July 2021.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-9rz4nah5xklv" data-node="9rz4nah5xklv"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2023/01/6.-Perth-Airport-Service-Animal-Relief-Area_final-1.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> <div class="fl-col fl-node-bex8waqh7n5g fl-col-small" data-node="bex8waqh7n5g"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-xu652djsyn9c" data-node="xu652djsyn9c"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-right" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-png"> <picture loading="lazy" decoding="async" class="fl-photo-img wp-image-21327 size-full" itemprop="image" title="Picture6"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture6-e1674770182472.png.webp 454w, https://aci.aero/wp-content/uploads/2023/01/Picture6-e1674770182472-300x240.png.webp 300w" sizes="auto, (max-width: 454px) 100vw, 454px"/> <img loading="lazy" decoding="async" src="https://aci.aero/wp-content/uploads/2023/01/Picture6-e1674770182472.png" alt="Picture6" itemprop="image" height="363" width="454" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture6-e1674770182472.png 454w, https://aci.aero/wp-content/uploads/2023/01/Picture6-e1674770182472-300x240.png 300w" sizes="auto, (max-width: 454px) 100vw, 454px"/> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="toronto-pearson" class="fl-row fl-row-full-width fl-row-bg-gradient fl-node-5j7wxdfh3ge2 fl-row-default-height fl-row-align-center" data-node="5j7wxdfh3ge2"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-fyocsuxjlm0p" data-node="fyocsuxjlm0p"> <div class="fl-col fl-node-viu8ytz3kchb" data-node="viu8ytz3kchb"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-g8sfurlhzaw6" data-node="g8sfurlhzaw6"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Toronto Pearson – Dog Guide Training Program</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-21bynt3kreiw fl-col-group-equal-height fl-col-group-align-center" data-node="21bynt3kreiw"> <div class="fl-col fl-node-lzqpne9tsfwx fl-col-small" data-node="lzqpne9tsfwx"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-zeul3c9tv256" data-node="zeul3c9tv256"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-left" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-jpg"> <picture loading="lazy" decoding="async" class="fl-photo-img wp-image-21328 size-full" itemprop="image" title="Picture7"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture7-e1674770215894.jpg.webp 788w, https://aci.aero/wp-content/uploads/2023/01/Picture7-e1674770215894-300x240.jpg.webp 300w, https://aci.aero/wp-content/uploads/2023/01/Picture7-e1674770215894-768x614.jpg.webp 768w" sizes="auto, (max-width: 788px) 100vw, 788px"/> <img loading="lazy" decoding="async" src="https://aci.aero/wp-content/uploads/2023/01/Picture7-e1674770215894.jpg" alt="Picture7" itemprop="image" height="630" width="788" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture7-e1674770215894.jpg 788w, https://aci.aero/wp-content/uploads/2023/01/Picture7-e1674770215894-300x240.jpg 300w, https://aci.aero/wp-content/uploads/2023/01/Picture7-e1674770215894-768x614.jpg 768w" sizes="auto, (max-width: 788px) 100vw, 788px"/> </picture> </div> </div> </div> </div> </div> </div> <div class="fl-col fl-node-cnp3qbm0o5r8" data-node="cnp3qbm0o5r8"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-bntug6zirsl3" data-node="bntug6zirsl3"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>Accessibility at Toronto Pearson is about creating an experience of air travel that enables everyone to participate fully in the exhilaration of exploration, as well as the enjoyment of reuniting with friends and family. Toronto Pearson and the Lions Foundation of Canada Dog Guides are proud to partner with WestJet to provide a training facility for new Dog Guides. The goal of the partnership is to improve independent travel and customer service for travellers of all abilities.</p> </div> </div> </div> <div class="fl-module fl-module-button fl-node-an3l160j7tpq" data-node="an3l160j7tpq"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2023/01/7.-Toronto-Pearson-Dog-Guide-Training-Program_final.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="winnipeg-airport" class="fl-row fl-row-full-width fl-row-bg-color fl-node-7bv402zep8kr fl-row-default-height fl-row-align-center" data-node="7bv402zep8kr"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-tvufml4zahwj" data-node="tvufml4zahwj"> <div class="fl-col fl-node-r4c8p26zlxjv" data-node="r4c8p26zlxjv"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-f80zplv36c2x" data-node="f80zplv36c2x"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Winnipeg Airport – Establishment of the mYWG Accessibility Committee</span> </h2> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-nvpceuk3r1dj" data-node="nvpceuk3r1dj"> <div class="fl-col fl-node-68cafk52oegt" data-node="68cafk52oegt"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-zipa20j8xdog" data-node="zipa20j8xdog"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <h3>Summary</h3> <p>In 2019, Winnipeg Airports Authority (WAA) established a vision to become Canada’s most barrier-free airport. As part of its renewed commitment to accessibility, WAA established the mYWG Accessibility Committee to help realize its vision of providing equal access and participation in travel regardless of perceived differences. Among others, the Committee is based on the guiding principle that continuous oversight leads to continuous improvement. Providing exceptional passenger experience and services for people with disabilities requires constant dialogue with the community. WAA represents the diversity of the community in which the airport is located and remains committed to ensuring a barrier-free experience.</p> </div> </div> </div> </div> </div> <div class="fl-col fl-node-igw38tfxcpuh fl-col-small" data-node="igw38tfxcpuh"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-x8th21bgdme3" data-node="x8th21bgdme3"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-right" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-png"> <picture loading="lazy" decoding="async" class="fl-photo-img wp-image-21329 size-full" itemprop="image" title="Picture8"> <source type="image/webp" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture8-e1674770243216.png.webp 399w, https://aci.aero/wp-content/uploads/2023/01/Picture8-e1674770243216-300x241.png.webp 300w" sizes="auto, (max-width: 399px) 100vw, 399px"/> <img loading="lazy" decoding="async" src="https://aci.aero/wp-content/uploads/2023/01/Picture8-e1674770243216.png" alt="Picture8" itemprop="image" height="320" width="399" srcset="https://aci.aero/wp-content/uploads/2023/01/Picture8-e1674770243216.png 399w, https://aci.aero/wp-content/uploads/2023/01/Picture8-e1674770243216-300x241.png 300w" sizes="auto, (max-width: 399px) 100vw, 399px"/> </picture> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-8p9kvmduf17o" data-node="8p9kvmduf17o"> <div class="fl-col fl-node-z6oks2n3vbcq" data-node="z6oks2n3vbcq"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-button fl-node-qtzl3emris5p" data-node="qtzl3emris5p"> <div class="fl-module-content fl-node-content"> <div class="fl-button-wrap fl-button-width-auto fl-button-left fl-button-has-icon"> <a href="https://aci.aero/wp-content/uploads/2023/01/8.-Winnipeg-Airport-Guidance_final-1.pdf" target="_blank" class="fl-button" rel="noopener" > <i class="fl-button-icon fl-button-icon-before fas fa-download" aria-hidden="true"></i> <span class="fl-button-text">Read the full use case</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="winnipeg-airport" class="fl-row fl-row-full-width fl-row-bg-color fl-node-jz69we80pd41 fl-row-default-height fl-row-align-center" data-node="jz69we80pd41"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-lnvxokbm305d" data-node="lnvxokbm305d"> <div class="fl-col fl-node-ny571otjuhim" data-node="ny571otjuhim"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-576ntzuhi2j8" data-node="576ntzuhi2j8"> <div class="fl-module-content fl-node-content"> <h2 class="fl-heading"> <span class="fl-heading-text">Submit a use case</span> </h2> </div> </div> <div class="fl-module fl-module-rich-text fl-node-4tewrbgzu5ch" data-node="4tewrbgzu5ch"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p>To have your airport featured on the Accessibility Use Cases page, please fill in the form below. We will get back to you shortly after the form is submitted.</p> </div> </div> </div> <div class="fl-module fl-module-uabb-gravity-form fl-node-6pwdxoz8qn39" data-node="6pwdxoz8qn39"> <div class="fl-module-content fl-node-content"> <div class="uabb-gf-style uabb-gf-form-style1"> <h3 class="uabb-gf-form-title">Accessibility Use Case Submission Form</h3> <div class='gf_browser_ie gf_browser_ie7 gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_4' ><div id='gf_4' class='gform_anchor' tabindex='-1'></div><form method='post' enctype='multipart/form-data' target='gform_ajax_frame_4' id='gform_4' action='/airport-advocacy/airport-and-passenger-facilitation/accessibility/accessibility-use-cases/#gf_4' data-formid='4' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6LeCZF0pAAAAAKnjUOILQ2HiRgAnBPAFRdLqt0Tp' data-tabindex='1'><input id="input_b1d5f7a0c3a2154bb174a190015425ba" class="gfield_recaptcha_response" type="hidden" name="input_b1d5f7a0c3a2154bb174a190015425ba" value=""/></div> <div class='gform-body gform_body'><ul id='gform_fields_4' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id="field_4_1" class="gfield gfield--type-text gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible" data-js-reload="field_4_1" ><label class='gfield_label gform-field-label' for='input_4_1'>First Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_4_1' type='text' value='' class='large' tabindex='2' aria-required="true" aria-invalid="false" /> </div></li><li id="field_4_5" class="gfield gfield--type-text gf_right_half gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible" data-js-reload="field_4_5" ><label class='gfield_label gform-field-label' for='input_4_5'>Last Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_4_5' type='text' value='' class='large' tabindex='3' aria-required="true" aria-invalid="false" /> </div></li><li id="field_4_6" class="gfield gfield--type-email gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_6" ><label class='gfield_label gform-field-label' for='input_4_6'>Email<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_email'> <input name='input_6' id='input_4_6' type='email' value='' class='large' tabindex='4' aria-required="true" aria-invalid="false" /> </div></li><li id="field_4_4" class="gfield gfield--type-text gf_right_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_4" ><label class='gfield_label gform-field-label' for='input_4_4'>Professional Title<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_4_4' type='text' value='' class='large' tabindex='5' aria-required="true" aria-invalid="false" /> </div></li><li id="field_4_3" class="gfield gfield--type-text gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_3" ><label class='gfield_label gform-field-label' for='input_4_3'>Airport / Business Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_4_3' type='text' value='' class='large' tabindex='6' aria-required="true" aria-invalid="false" /> </div></li><li id="field_4_7" class="gfield gfield--type-text gf_right_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_7" ><label class='gfield_label gform-field-label' for='input_4_7'>Country<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_4_7' type='text' value='' class='large' tabindex='7' aria-required="true" aria-invalid="false" /> </div></li><li id="field_4_8" class="gfield gfield--type-textarea 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