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Create Ticket — Support - Workdo.io

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="author" content="WorkDo Support"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=0" /> <title> Create Ticket &mdash; Support - Workdo.io</title> <meta name="description" content="WorkDo Support"> <meta name="keywords" content="WorkDo Support"> <link rel="icon" href="https://support.workdo.io/public/assets/images/favicon.png" type="image/x-icon" /> <link href="https://fonts.googleapis.com/css2?family=Nunito+Sans:opsz,wght@6..12,300;6..12,400;6..12,500;6..12,600;6..12,700;6..12,800;6..12,900&display=swap" rel="stylesheet"> <link rel="stylesheet" href="https://support.workdo.io/public/assets/front/assets/css/main-style.css"> <link href="https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/css/select2.min.css" rel="stylesheet"/> </head> <body> <header class="site-header"> <div class="announcebar"> <div 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class="ticket-form"> <div class="logo"> <a href="#" tabindex="0"> <img src="https://s3.ap-northeast-2.wasabisys.com/support.rajodiya/logo.png" alt="Support - Workdo.io" class="logo logo-lg w-100" loading="lazy"> </a> </div> <div class="form-container"> <div class="form-heading"> <h4>Create Ticket</h4> </div> </div> <form class="support-form" action="https://support.workdo.io/ticket/store" method="POST" enctype="multipart/form-data"> <input type="hidden" name="_token" value="n2bCRkC9AL5hj6ya8MNuDTk5yU0D7KdImTVATOkH"> <div class="form-container"> <div class="row"> <div class="col-md-6 col-12"> <div class="form-group"> <label>Name</label> <input type="text" class="form-control" name="name" required="" value=""> </div> </div> <div class="col-md-6 col-12"> <div class="form-group"> <label>Email</label> <input type="email" class="form-control" name="email" required="" value=""> </div> </div> <div class="col-md-12 col-12"> <div class="form-group"> <label>Category</label> <select class="category_select" name="category" required=""> <option selected disabled>Select Category</option> <option value="31" >WorkDo Dash SaaS - Open Source ERP with Multi-Workspace</option> <option value="36" >BookingGo SaaS - Multi Business Appointment Booking and Scheduling</option> <option value="32" >eCommerceGo SaaS - eCommerce Store with Multi theme and Multi Store</option> <option value="23" >ERPGo - All In One Business ERP With Project, Account, HRM, CRM &amp; POS</option> <option value="20" >StoreGo - Online Store Builder</option> <option value="25" >vCardGo - Digital Business Card Builder</option> <option value="21" >WhatsStore - Online Whatsapp Store Builder</option> <option value="18" >Salesy - Business Sales CRM</option> <option value="1" >TASKLY - Project Management Tool</option> <option value="12" >AccountGo - Accounting and Billing Tool</option> <option value="13" >HRMGo - HRM and Payroll Tool</option> <option value="4" >TicketGo - Support Ticket System</option> <option value="28" >Shopify Themes</option> <option value="29" >OpenCart Themes</option> <option value="35" >WordPress Theme</option> <option value="33" >Mobile Apps</option> <option value="19" >RotaGo - Staff Scheduling Tool</option> <option value="24" >LMSGo - Learning Management System</option> <option value="26" >CMMSGo - Maintenance Management System</option> <option value="27" >POSGo - WooCommerce Point Of Sale (POS Plugin)</option> <option value="30" >AIGo SaaS - AI Writing Assistant and Content Generator Tool</option> <option value="34" >AdvocateGo - Legal Practice Management</option> <option value="5" >AnalyticsGo - Google Analytics V4 with Multisite</option> <option value="14" >POSGo - Purchase and Sales Management Tool</option> <option value="15" >TaskGo - Tasks Management Tool</option> <option value="16" >CRMGo - Projects, Accounting, Leads, Deals &amp; HRM Tool</option> <option value="17" >ClockGo - Time Tracking Tool</option> <option value="8" >LeadGo - 聽Lead Management Tool (Employerr)</option> <option value="11" >WorkGo - Lead and Project Management Tool</option> <option value="9" >Firebase Admin Dashboard By Deadlock (Javascript Version)</option> <option value="10" >Firebase Admin Dashboard With Auto API</option> <option value="3" >Firebase Realtime Admin Dashboard - Vue.js</option> <option value="2" >Firebase Firestore Admin Dashboard - Vue.js</option> <option value="6" >Contact Manager With Firestore and Node.js</option> <option value="7" >Support Ticket System With Firebase</option> </select> </div> </div> </div> <div class="row"> <div class="col-md-12 col-12"> <div class="select-type">Ticket Type</div> <div class="col-12 row"> <div class="col-md-3 col-sm-6 col-12"> <div class="form-group"> <input class="form-check-input" type="radio" name="ticket_type" value="presale" id="presale"> <label class="form-check-label" for="presale"> Presale </label> </div> </div> <div class="col-md-3 col-sm-6 col-12"> <div class="form-group"> <input class="form-check-input" type="radio" name="ticket_type" value="support" id="support"> <label class="form-check-label" for="support"> Support </label> </div> </div> </div> </div> <div class="col-md-12 col-12 purchase_code"> </div> <div class="col-md-12 col-12"> <div class="form-group"> <label>Subject</label> <input type="text" class="form-control" name="subject" required="" value=""> </div> </div> </div> <div class="row"> <div class="col-12"> <div class="form-group"> <label>Description</label> <textarea class="form-control" id="description" rows="10" name="description"></textarea> </div> </div> </div> <div class="row"> <div class="col-12"> <div class="form-group file-group"> <label for="attachments">Attachments <span>(via <a class="text-primary" href="https://wetransfer.com" target="_blank">wetransfer.com</a> using the URL option.)</span></label> <input type="file" id="attachments" class="form-control" multiple="" name="attachments[]" accept=".pdf,.png,.jpeg,.jpg,.tiff,.x-ms-bmp,.gif"> </div> </div> </div> <div class="form-group"> <div data-sitekey="6LeizVQpAAAAADR-RKaV0ZzuGZqIp_XwxONeVtus" class="g-recaptcha"></div> </div> <input type="hidden" name="status" value="In Progress" /> <input type="hidden" name="temp_field" value="234vsdcvdfg23434" /> <div class="d-flex form-submit"> <button class="btn submit-btn" type="submit">Create Ticket</button> </div> </div> </form> </div> </div> </div> <img src="https://support.workdo.io/public/assets/front/assets/images/right.png" alt="right-img" loading="lazy" class="support-img right-img"> <img src="https://support.workdo.io/public/assets/front/assets/images/left.png" alt="left" loading="lazy" class="support-img left-img"> <img src="https://support.workdo.io/public/assets/front/assets/images/Plane.png" alt="plane" loading="lazy" class="support-img plane-img"> </main> <!--scripts start here--> <script src="https://support.workdo.io/public/assets/front/assets/js/jquery.min.js"></script> <script src="https://support.workdo.io/public/assets/js/plugins/ckeditor/ckeditor.js"></script> <script src="https://support.workdo.io/public/assets/front/assets/js/custom.js"></script> <!--scripts end here--> <script src="https://www.google.com/recaptcha/api.js?" async defer></script> <script src="https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/js/select2.min.js"></script> <script> $(".category_select").select2({ allowClear: true }); CKEDITOR.replace('description', { toolbarGroups: [{ "name": "basicstyles", "groups": ["basicstyles"] }, { "name": "links", "groups": ["links"] }, { "name": "paragraph", "groups": ["list"] }, { name: 'document', groups: ['mode'] } ], removeButtons: 'Underline,Strike,Subscript,Superscript,Anchor,Styles,Specialchar,PasteFromWord', contentsCss: 'https://support.workdo.io/public/assets/front/assets/css/main-style.css', }); </script> <script> $(document).ready(function(){ $('input[name=ticket_type]').prop('checked',true); $('input[name=ticket_type]').trigger('change'); }); $(document).on('change','input[name=ticket_type]',function(){ var ticket_type = $(this).val(); var category = $('select[name=category]').val(); if(category != 35 && category != 29){ if(ticket_type == 'support'){ var error = ''; var oldVal = ''; var html = `<div class="form-group"> <label>Purchase Code</label> <input type="text" class="form-control" name="code" value="`+oldVal+`" required=""> <p class="mt-2"><a href="https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-" target="_new" class="text-primary">Where is my purchase code</a></p> <div class="invalid-feedback"> `+error+` </div> </div>`; $('.purchase_code').html(html); } else{ $('.purchase_code').html(''); } } }); $(document).on('change','select[name=category]',function(){ var category = $(this).val(); if(category == 35 || category == 29){ $('.purchase_code').html(''); } else{ var error = ''; var oldVal = ''; var html = `<div class="form-group"> <label>Purchase Code</label> <input type="text" class="form-control" name="code" value="`+oldVal+`" required=""> <p class="mt-2"><a href="https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-" target="_new" class="text-primary">Where is my purchase code</a></p> <div class="invalid-feedback"> `+error+` </div> </div>`; $('.purchase_code').html(html); } }); </script> </body> </html>

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