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Interfolio Professional Services - Interfolio
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class="page-prev">Previous</button> </div> <div class="page-next-container"> <button class="page-next">Next</button> </div> </div> </div> </div> <div id="content" class="site-content container"> <div id="primary" class="content-area"> <main id="main" class="site-main"> <article id="post-14096" class="post-14096 page type-page status-publish hentry"> <div class="entry-content"> <div class="interfolio-header-block image full-width medium" style="background:linear-gradient(rgba(3,43,67,1.0),rgba(3,43,67,1.0)), url(https://dev-interfolio.pantheonsite.io/wp-content/uploads/2020/01/nastuh-abootalebi-yWwob8kwOCk-unsplash.jpg) center center / cover no-repeat;"> <div class="interfolio-header-block-text container"> <div style="height:35px" aria-hidden="true" class="wp-block-spacer"></div> <h1 class="has-text-align-center has-interfolio-white-color has-text-color wp-block-heading">Interfolio Professional Services</h1> <p class="has-text-align-center has-interfolio-white-color has-text-color">The Professional Services team brings years of experience to help support you throughout your partnership with Interfolio. From the day you begin exploring our products and services, and throughout your lifecycle with us, our teams are here to help ensure your success.</p> </div> </div> <div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-columns alignwide are-vertically-aligned-center interfolio-text-image-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center text-column is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Interfolio Service Offerings</h2> <p>Interfolio offers a range of services to help you throughout your partnership with us. From our Discovery Service, which helps get you and your institution ready for implementation, and Implementation Services, to our Optimization Service that will help ensure you are getting the most of our platforms, we have a way to support you on every step of your journey with us. We look forward to working closely with you and your team.</p> </div> <div class="wp-block-column is-vertically-aligned-center image-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-large"><picture fetchpriority="high" decoding="async" class="wp-image-15334"> <source type="image/webp" srcset="https://www.interfolio.com/wp-content/uploads/fs-background-2-2-1024x683.jpg.webp 1024w, https://www.interfolio.com/wp-content/uploads/fs-background-2-2-350x233.jpg.webp 350w, https://www.interfolio.com/wp-content/uploads/fs-background-2-2-768x512.jpg.webp 768w, https://www.interfolio.com/wp-content/uploads/fs-background-2-2-1536x1024.jpg.webp 1536w, https://www.interfolio.com/wp-content/uploads/fs-background-2-2.jpg.webp 1800w" sizes="(max-width: 1024px) 100vw, 1024px"/> <img fetchpriority="high" decoding="async" width="1024" height="683" src="https://www.interfolio.com/wp-content/uploads/fs-background-2-2-1024x683.jpg" alt="service offerings" srcset="https://www.interfolio.com/wp-content/uploads/fs-background-2-2-1024x683.jpg 1024w, https://www.interfolio.com/wp-content/uploads/fs-background-2-2-350x233.jpg 350w, https://www.interfolio.com/wp-content/uploads/fs-background-2-2-768x512.jpg 768w, https://www.interfolio.com/wp-content/uploads/fs-background-2-2-1536x1024.jpg 1536w, https://www.interfolio.com/wp-content/uploads/fs-background-2-2.jpg 1800w" sizes="(max-width: 1024px) 100vw, 1024px"/> </picture> </figure> </div> </div> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> <hr class="wp-block-separator has-text-color has-alpha-channel-opacity has-background" style="background-color:#f6f6f6;color:#f6f6f6"/> <div class="wp-block-columns alignwide are-vertically-aligned-center interfolio-text-image-columns is-layout-flex wp-container-core-columns-layout-2 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center image-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-large"><picture decoding="async" class="wp-image-15333"> <source type="image/webp" srcset="https://www.interfolio.com/wp-content/uploads/fs-background-1-2-1024x640.jpg.webp 1024w, https://www.interfolio.com/wp-content/uploads/fs-background-1-2-350x219.jpg.webp 350w, https://www.interfolio.com/wp-content/uploads/fs-background-1-2-768x480.jpg.webp 768w, https://www.interfolio.com/wp-content/uploads/fs-background-1-2-1536x960.jpg.webp 1536w, https://www.interfolio.com/wp-content/uploads/fs-background-1-2.jpg.webp 1800w" sizes="(max-width: 1024px) 100vw, 1024px"/> <img decoding="async" width="1024" height="640" src="https://www.interfolio.com/wp-content/uploads/fs-background-1-2-1024x640.jpg" alt="client resources" srcset="https://www.interfolio.com/wp-content/uploads/fs-background-1-2-1024x640.jpg 1024w, https://www.interfolio.com/wp-content/uploads/fs-background-1-2-350x219.jpg 350w, https://www.interfolio.com/wp-content/uploads/fs-background-1-2-768x480.jpg 768w, https://www.interfolio.com/wp-content/uploads/fs-background-1-2-1536x960.jpg 1536w, https://www.interfolio.com/wp-content/uploads/fs-background-1-2.jpg 1800w" sizes="(max-width: 1024px) 100vw, 1024px"/> </picture> </figure> </div> <div class="wp-block-column is-vertically-aligned-center text-column is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Interfolio Client Resources</h2> <p>Bring all current and past faculty review cases into a single view. Establish a shared source of truth about the current stage of each review, who is on the committee, and what the next step is. Identify disparities in review practices and better understand the impact on your administrative workloads.</p> <div class="wp-block-button is-style-fill"><a class="wp-block-button__link has-interfolio-white-color has-interfolio-red-background-color has-text-color has-background" href="/services-implementation-overview/">Implementation Overview</a></div> </div> </div> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> <hr class="wp-block-separator has-text-color has-alpha-channel-opacity has-background" style="background-color:#f6f6f6;color:#f6f6f6"/> <div class="wp-block-columns alignwide are-vertically-aligned-center interfolio-text-image-columns is-layout-flex wp-container-core-columns-layout-3 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center text-column is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Support & Help</h2> <p>From the day you sign on with Interfolio as a partner you will have access to our responsive Scholar Services support team who will serve as an excellent resource for day-to-day technical issues that arise. You will have access to user guides, how-tos, videos, help articles, and more on our help site. All of this will ensure you have access to the right information at the right time.</p> <div class="wp-block-button"><a class="wp-block-button__link has-interfolio-red-background-color has-background" href="https://support.interfolio.com/">Get Support & Help</a></div> </div> <div class="wp-block-column is-vertically-aligned-center image-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-large"><picture decoding="async" class="wp-image-15335"> <source type="image/webp" srcset="https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-1024x640.jpg.webp 1024w, https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-350x219.jpg.webp 350w, https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-768x480.jpg.webp 768w, https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-1536x960.jpg.webp 1536w, https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1.jpg.webp 1800w" sizes="(max-width: 1024px) 100vw, 1024px"/> <img decoding="async" width="1024" height="640" src="https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-1024x640.jpg" alt="support and help" srcset="https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-1024x640.jpg 1024w, https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-350x219.jpg 350w, https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-768x480.jpg 768w, https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1-1536x960.jpg 1536w, https://www.interfolio.com/wp-content/uploads/interfolio-office-photo-1-1.jpg 1800w" sizes="(max-width: 1024px) 100vw, 1024px"/> </picture> </figure> </div> </div> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> <hr class="wp-block-separator has-text-color has-alpha-channel-opacity has-background" style="background-color:#f6f6f6;color:#f6f6f6"/> <div class="wp-block-columns alignwide are-vertically-aligned-center interfolio-text-image-columns is-layout-flex wp-container-core-columns-layout-4 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center image-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-large"><picture loading="lazy" decoding="async" class="wp-image-16186"> <source type="image/webp" srcset="https://www.interfolio.com/wp-content/uploads/standardize-1024x640.jpg.webp 1024w, https://www.interfolio.com/wp-content/uploads/standardize-350x219.jpg.webp 350w, https://www.interfolio.com/wp-content/uploads/standardize-768x480.jpg.webp 768w, https://www.interfolio.com/wp-content/uploads/standardize-1536x960.jpg.webp 1536w, https://www.interfolio.com/wp-content/uploads/standardize.jpg.webp 1800w" sizes="(max-width: 1024px) 100vw, 1024px"/> <img loading="lazy" decoding="async" width="1024" height="640" src="https://www.interfolio.com/wp-content/uploads/standardize-1024x640.jpg" alt="" srcset="https://www.interfolio.com/wp-content/uploads/standardize-1024x640.jpg 1024w, https://www.interfolio.com/wp-content/uploads/standardize-350x219.jpg 350w, https://www.interfolio.com/wp-content/uploads/standardize-768x480.jpg 768w, https://www.interfolio.com/wp-content/uploads/standardize-1536x960.jpg 1536w, https://www.interfolio.com/wp-content/uploads/standardize.jpg 1800w" sizes="(max-width: 1024px) 100vw, 1024px"/> </picture> </figure> </div> <div class="wp-block-column is-vertically-aligned-center text-column is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Partners</h2> <p>To offer the best experience for our clients, we partner with leading companies like Edalex to extend and expand our client support and service. </p> <div class="wp-block-button is-style-fill"><a class="wp-block-button__link has-interfolio-white-color has-interfolio-red-background-color has-text-color has-background" href="https://www.interfolio.com/partnerships/">See Partnerships</a></div> </div> </div> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> <hr class="wp-block-separator has-text-color has-alpha-channel-opacity has-background" style="background-color:#f6f6f6;color:#f6f6f6"/> <div class="interfolio-testimonial-slider-block "> <div class="interfolio-testimonial-slider"> <blockquote class="wp-block-quote " style=""> <p>“Working with you and your team has been the most positive experience I have ever had with a vendor. You all are the best!”</p> <cite>Sr. Assessment Business Analyst</cite> </blockquote> <blockquote class="wp-block-quote " style=""> <p>Excellent at customer service! Their responses are prompt and concise with screenshots that help very much! Kudos!”</p> <cite>Faculty Governance Coordinator</cite> </blockquote> <blockquote class="wp-block-quote " style=""> <p>“Scholar Services is a consistent provider of friendly, helpful, and noticeable guidance. I can always count on them to thoughtfully respond to my issues and to offer solutions.”</p> <cite>Associate Director, System Operations</cite> </blockquote> <blockquote class="wp-block-quote " style=""> <p>“Customer support people are excellent!!”</p> <cite>Senior Business Operations Manager</cite> </blockquote> <blockquote class="wp-block-quote " style=""> <p>I’m not the most tech-savvy and their assistance made my learning curve with Interfolio a bit less steep.”</p> <cite>Professor & Department Search Chair</cite> </blockquote> <blockquote class="wp-block-quote " style=""> <p>“I received a speedy response. I submitted my email request for help late morning and by mid-afternoon I had the answer to the issue.”</p> <cite>Instructional Technologist</cite> </blockquote> <blockquote class="wp-block-quote " style=""> <p>“I always receive excellent service from all the Interfolio helpers! Thanks for always being so prompt, knowledgeable, and great to deal with!”</p> <cite>Analyst, Office of the Dean </cite> </blockquote> </div> <div class="dot-container"> </div> </div> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> <hr class="wp-block-separator has-text-color has-alpha-channel-opacity has-background" style="background-color:#f6f6f6;color:#f6f6f6"/> <h2 class="has-text-align-center wp-block-heading" id="contact-form">Ready for your Faculty Information System?</h2> <p class="has-text-align-center">Contact us today to understand how Interfolio’s scholar-centric technology addresses the needs of higher education and research funders. </p> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> <script src="//info.interfolio.com/js/forms2/js/forms2.min.js"></script> <form id="mktoForm_1024"></form> <script>MktoForms2.loadForm("//info.interfolio.com", "770-JDV-251", 1024);</script> <div style="height:44px" aria-hidden="true" class="wp-block-spacer"></div> <p class="has-text-align-center">Already a customer and need support-related help? 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