Hairlust Enhances Customer Experience with AI

<!DOCTYPE html> <html lang="en"><head><meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <title>Hairlust Enhances Customer Experience with AI | ChatBot Success Story</title> <meta name="description" content="Discover how Hairlust, a leading D2C hair care brand, saves 20% on communication time and improves customer service for 800K visitors using AI chatbot automation across 13 websites."> <link rel="canonical" href="https://www.chatbot.com/blog/hairlust-success-story/"> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph": [{"@context":"https://schema.org","@type":"Corporation","brand":"ChatBot Blog","name":"ChatBot","sameAs":["https://www.facebook.com/chatbotcom","https://twitter.com/ChatBotCom"],"url":"https://www.chatbot.com/blog/"}] } </script> <link rel="icon" href="/blog/favicon.ico"> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Hairlust Enhances Customer Experience with AI | ChatBot Success Story" /> <meta property="og:description" content="Discover how Hairlust, a leading D2C hair care brand, saves 20% on communication time and improves customer service for 800K visitors using AI chatbot automation across 13 websites." /> <meta property="og:url" content="https://www.chatbot.com/blog/hairlust-success-story/" /> <meta property="og:site_name" content="ChatBot Blog" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="Discover how Hairlust, a leading D2C hair care brand, saves 20% on communication time and improves customer service for 800K visitors using AI chatbot automation across 13 websites." /> <meta name="twitter:title" content="Hairlust Enhances Customer Experience with AI | ChatBot Success Story" /> <meta name="twitter:site" content="@ChatBotCom" /> <meta property="og:image" content="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_630,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/OG-Image-CBxHL-static-4.png" /> <meta name="twitter:image" content="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_630,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/OG-Image-CBxHL-static-4.png" /> <link rel="preconnect" href="https://res.cloudinary.com"> <script> scrollOffsetFunction = function() { var navElements = document.getElementsByClassName("c-navbar"); if (typeof navElements[0] !== "undefined") { var navRect = navElements[0].getBoundingClientRect(); var navStyle = getComputedStyle(navElements[0]); if (navStyle.position === "sticky" || navStyle.position === "fixed") { return navRect.bottom - navRect.top + 30; } } return 0; } </script> <script> dataLayer = [{ 'contentAuthor': [ "Karolina Żeromska", ], 'contentTTR': 6 , 'contentCategory': [ "Success Stories", ], 'contentDate': '2024-08-19' }]; </script><script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-NQCSXSR'); </script> <link rel="stylesheet" href="/blog/dist/css/main.min.ca7f28e1d462e44c32b97f4cb62c4489b036e427c8d7cc2029d0d336933b201b.css"> </head><body > <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NQCSXSR" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script type="text/javascript"> (function(window, document, dataLayerName, id) { window[dataLayerName]=window[dataLayerName]||[],window[dataLayerName].push({start:(new Date).getTime(),event:"stg.start"});var scripts=document.getElementsByTagName('script')[0],tags=document.createElement('script'); function stgCreateCookie(a,b,c){var d="";if(c){var e=new Date;e.setTime(e.getTime()+24*c*60*60*1e3),d="; expires="+e.toUTCString()}document.cookie=a+"="+b+d+"; path=/"} var isStgDebug=(window.location.href.match("stg_debug")||document.cookie.match("stg_debug"))&&!window.location.href.match("stg_disable_debug");stgCreateCookie("stg_debug",isStgDebug?1:"",isStgDebug?14:-1); var qP=[];dataLayerName!=="dataLayer"&&qP.push("data_layer_name="+dataLayerName),isStgDebug&&qP.push("stg_debug");var qPString=qP.length>0?("?"+qP.join("&")):""; tags.async=!0,tags.src="//livechat.containers.piwik.pro/"+id+".js"+qPString,scripts.parentNode.insertBefore(tags,scripts); !function(a,n,i){a[n]=a[n]||{};for(var c=0;c<i.length;c++)!function(i){a[n][i]=a[n][i]||{},a[n][i].api=a[n][i].api||function(){var a=[].slice.call(arguments,0);"string"==typeof a[0]&&window[dataLayerName].push({event:n+"."+i+":"+a[0],parameters:[].slice.call(arguments,1)})}}(i[c])}(window,"ppms",["tm","cm"]); })(window, document, 'dataLayer', '28a0a095-db17-4f24-8d11-19c9de6721cc'); </script><noscript><iframe src="//livechat.containers.piwik.pro/28a0a095-db17-4f24-8d11-19c9de6721cc/noscript.html" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <header class="u-sticky c-navbar u-bg-white u-border-b " style="z-index: 99999;"> <div class="c-navbar__content"> <div class="u-basis-10 lg:u-basis-2 u-flex u-items-center u-justify-start"> <a href="https://www.chatbot.com/" class="c-navbar__logo"> <img src="/blog/logo.svg" alt="LiveChat logo" width="60" class="u-hidden md:u-block u-m-0"> <img src="/blog/logo-icon.svg" alt="LiveChat logo" width="60" class="u-block md:u-hidden u-m-0"> </a> <a href="/blog/" class="md:u-hidden u-ml-md md:u-ml-lg u-text-p8-bold u-text-black v--no-underline">Blog</a> <a href="/blog/" class="u-hidden md:u-inline u-ml-md md:u-ml-lg u-text-p7-bold u-text-black v--no-underline">Blog</a> </div> <div class="u-flex u-items-center u-flex-1 u-justify-end" data-controller="show-hide"> <button class="c-navbar__button " aria-expanded="false" data-target="show-hide.button" data-action="show-hide#toggle"> <span data-target="show-hide.content">Menu</span> <span hidden data-target="show-hide.content">Close</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 17 16" width="20" class="u-ml-xs"> <g fill="none" stroke="#1b1b20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2"> <path d="M1 3.5h15" class="c-navbar__button__bar" /> <path d="M1 8h15" class="c-navbar__button__bar" /> <path d="M1 12.5h15" class="c-navbar__button__bar" /> </g> </svg> </button> <nav class="lg:u-hidden 2xl:u-flex c-menu u-flex-1 u-bg-white nav__categories" data-controller="menu" hidden data-target="show-hide.content"> <ul class="u-flex u-items-center u-justify-center u-p-0"> <li class="c-menu__item v--top u-ml-xl u-p-md md:u-p-xs"> <a href="/blog/categories/chatbots/" class="u-inline-block"> <span class="c-menu__item--decorated "> Chatbots </span> </a> </li> <li class="c-menu__item v--top u-ml-xl u-p-md md:u-p-xs"> <a href="/blog/categories/marketing/" class="u-inline-block"> <span class="c-menu__item--decorated "> Marketing </span> </a> </li> <li class="c-menu__item v--top u-ml-xl u-p-md md:u-p-xs"> <a href="/blog/categories/customer-service/" class="u-inline-block"> <span class="c-menu__item--decorated "> Customer Service </span> </a> </li> <li class="c-menu__item v--top u-ml-xl u-p-md md:u-p-xs"> <a href="/blog/categories/success-stories/" class="u-inline-block"> <span class="c-menu__item--decorated "> Success Stories </span> </a> </li> <li class="lg:u-hidden u-text-p4 u-text-normal u-text-left u-w-full u-text-blue-500 u-ml-xl u-px-xs u-py-lg" style="border: none;"> <a class="u-inline-block" href="https://chatbot.com/"> <span class="c-menu__item--decorated"> Go back to chatbot.com </span> </a> </li> </ul> </nav> <nav class="u-hidden 2xl:u-hidden lg:u-flex c-menu u-flex-1 u-mx-md nav__categories-md" data-controller="menu" hidden data-target="show-hide.content"> <ul class="u-flex u-items-center u-justify-center u-p-0"> <li class="c-menu__item v--top u-ml-xl u-p-md lg:u-p-xs"> <a href="/blog/categories/chatbots/" class="u-inline-block"> <span class="c-menu__item--decorated "> Chatbots </span> </a> </li> <li class="c-menu__item v--top u-ml-xl u-p-md lg:u-p-xs"> <a href="/blog/categories/marketing/" class="u-inline-block"> <span class="c-menu__item--decorated "> Marketing </span> </a> </li> <li data-target="menu.root"> <span class="c-menu__item v--top" data-target="menu.top">Other categories<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></span> <div class="c-menu__sub v--single "> <ul> <li class="c-menu__item v--top"> <a class="u-block" href="/blog/categories/customer-service/"> <span class="c-menu__item--decorated "> Customer Service </span> </a> </li> <li class="c-menu__item v--top"> <a class="u-block" href="/blog/categories/success-stories/"> <span class="c-menu__item--decorated "> Success Stories </span> </a> </li> </ul> </div> </li> </ul> </nav> <div class="c-navbar__actions"> <a href="https://app.chatbot.com/" class="c-btn v--sm v--secondary u-m-auto u-mr-sm">Log in</a> <a href="https://accounts.chatbot.com/signup?source_id=header_cta&source_url=https://www.chatbot.com/blog/&source_type=website&internal_source=blog" class="c-btn v--sm v--signup u-m-auto">Sign up</a> </div> </div> </div> </header> <div class="post-progress"></div> <script> var progress = document.querySelector(".post-progress"); var h = document.documentElement, b = document.body, st = 'scrollTop', sh = 'scrollHeight'; window.addEventListener("scroll", function () { var percent = (h[st]||b[st]) / ((h[sh]||b[sh]) - h.clientHeight) * 100; progress.style.setProperty('--scroll', percent + '%'); }); </script> <article class="post-grid v--w-image u-pt-md" role="main" data-controller="article-aside" > <div class="float-share__list-item chatbot-blog-floating-search u-hidden lg:u-block"> <div class="u-hidden lg:u-block chatbot-blog-search" data-controller="algolia-search" data-app-id="QWAPZX0OJM" data-search-key="2062a0be5e3f72c03387888d0dcb8830" data-search-index="chatbot_blog" > <div class="u-maxw-6 u-relative" data-controller="search-input"> <div class="chatbot-blog-search__results u-bg-white u-rounded-b" data-target="algolia-search.resultsWrapper"> <div class="u-px-xl u-py-xs u-bg-gray-900 u-border-t u-border-b chatbot-blog-search__count u-hidden" data-target="algolia-search.resultsCountWrapper"> <h2 class="u-text-p9-bold u-mb-0 "> <span data-target="algolia-search.resultsMax" class="u-hidden">Showing top <span data-target="algolia-search.resultsCount">0</span> results</span> <span data-target="algolia-search.resultsNumber"><span data-target="algolia-search.resultsCount">0</span> results found</span> </h2> </div> <div data-target="algolia-search.results" data-action="keydown->algolia-search#navigate"></div> </div> <input type="search" autocomplete="off" name="query" id="search" class="chatbot-blog-search__input chatbot-blog-floating-search__input" placeholder="Search articles, videos and updates" data-target="algolia-search.search search-input.searchInput" data-action="click->algolia-search#openResults keydown->algolia-search#jumpToFirstResult input->search-input#change" > <button class="chatbot-blog-search__clear v--hidden t-tooltip" title="Clear search" data-target="search-input.clear" data-action="click->search-input#clear" > <svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Clear search</title> <path fill-rule="evenodd" clip-rule="evenodd" d="M14 1.4L12.6 0 7 5.6 1.4 0 0 1.4 5.6 7 0 12.6 1.4 14 7 8.4l5.6 5.6 1.4-1.4L8.4 7 14 1.4z" fill="#ABABB1"/> </svg> <span class="t-tooltiptext-bottom">Clear search and close</span> </button> </div> </div> </div> <div class="u-hidden lg:u-block chatbot-blog-search" data-controller="algolia-search" data-app-id="QWAPZX0OJM" data-search-key="2062a0be5e3f72c03387888d0dcb8830" data-search-index="chatbot_blog" > <div class="u-maxw-6 u-relative" data-controller="search-input"> <div class="chatbot-blog-search__results u-bg-white u-rounded-b" data-target="algolia-search.resultsWrapper"> <div class="u-px-xl u-py-xs u-bg-gray-900 u-border-t u-border-b chatbot-blog-search__count u-hidden" data-target="algolia-search.resultsCountWrapper"> <h2 class="u-text-p9-bold u-mb-0 "> <span data-target="algolia-search.resultsMax" class="u-hidden">Showing top <span data-target="algolia-search.resultsCount">0</span> results</span> <span data-target="algolia-search.resultsNumber"><span data-target="algolia-search.resultsCount">0</span> results found</span> </h2> </div> <div data-target="algolia-search.results" data-action="keydown->algolia-search#navigate"></div> </div> <input type="search" autocomplete="off" name="query" id="search" class="chatbot-blog-search__input" placeholder="Search articles, videos and updates" data-target="algolia-search.search search-input.searchInput" data-action="click->algolia-search#openResults keydown->algolia-search#jumpToFirstResult input->search-input#change" > <button class="chatbot-blog-search__clear v--hidden t-tooltip" title="Clear search" data-target="search-input.clear" data-action="click->search-input#clear" > <svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Clear search</title> <path fill-rule="evenodd" clip-rule="evenodd" d="M14 1.4L12.6 0 7 5.6 1.4 0 0 1.4 5.6 7 0 12.6 1.4 14 7 8.4l5.6 5.6 1.4-1.4L8.4 7 14 1.4z" fill="#ABABB1"/> </svg> <span class="t-tooltiptext-bottom">Clear search</span> </button> </div> </div> <div class="post-header"> <div itemscope itemtype="http://schema.org/BreadcrumbList"> <div class="u-hidden" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/blog/hairlust-success-story/"> <span itemprop="name">Success</span> </a> <meta itemprop="position" content="1" /> </div> <div class="post-categories u-mb-lg" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/blog/categories/success-stories/" class="u-text-p9 u-bg-gray-900 u-text-gray-100 u-px-xs u-py-2xs u-rounded-sm v--no-underline hover:u-bg-accent"><span itemprop="name">Success Stories</span></a> <meta itemprop="position" content="2" /> </div> <div class="post-categories u-mb-lg" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <h1 itemprop="name" class="post-title">Hairlust Saves 20% of Their Communication Time with 800K Monthly Visitors across 13 Localized Websites</h1> <meta itemprop="position" content="3" /> </div> </div> <div class="u-flex u-flex-wrap u-Mt-sm md:u-Mt-md u-mb-md u-text-p8 u-text-gray-700"><div class="u-flex u-items-center u-basis-12 md:u-basis-auto md:u-mr-lg u-mb-lg md:u-mb-0"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <a href="/blog/authors/karolina-zeromska/" class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/k.zeromska-1.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></a href="/blog/authors/karolina-zeromska/" class="chatbot-blog-authors-info__avatars__a"></div><a href="/blog/authors/karolina-zeromska/" class="u-text-p8 chatbot-blog-authors-info__a">Karolina Żeromska</a href="/blog/authors/karolina-zeromska/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div><div class="u-flex u-items-center u-mr-lg sm:u-mr-xl"> <img src="/blog/icons/time-to-read.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span>6 min read</span> </div> <div class="u-flex u-items-center"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span>Aug 19, 2024</span> </div> </div> </div> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_928,h_416,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Header-SMALL.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_359,q_auto,w_800/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Header-SMALL.png 800w,https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_646,q_auto,w_1440/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Header-SMALL.png 1440w,https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_832,q_auto,w_1856/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Header-SMALL.png 1856w" sizes="(min-width: 1200px) 1856px, 100vw" alt="" width="928" height="416" class="post-featured-image"><div class="float-share u-hidden md:u-block"> <ul class="float-share__list"> <li class="float-share__list-item"> <a href="https://twitter.com/intent/tweet?text=Hairlust%20Saves%2020%25%20of%20Their%20Communication%20Time%20with%20800K%20Monthly%20Visitors%20across%2013%20Localized%20Websites&via=chatbotcom&url=https://www.chatbot.com/blog/hairlust-success-story/" target="_blank" title="Post on Twitter" rel="nofollow noopener noreferrer" class="float-share__button chatbot-blog-hover" style="color: #4AA0EC;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Twitter" data-action="track#send" > <svg width="19" height="15" viewBox="0 0 19 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19 1.77c-.7.3-1.45.51-2.24.6a3.82 3.82 0 001.72-2.1A8 8 0 0116 1.2 3.94 3.94 0 0013.15 0a3.84 3.84 0 00-3.8 4.65A11.17 11.17 0 011.33.69a3.76 3.76 0 001.2 5.06 3.98 3.98 0 01-1.76-.48v.05A3.82 3.82 0 003.9 9.04a4.06 4.06 0 01-1.76.06c.5 1.5 1.94 2.6 3.64 2.63A7.96 7.96 0 010 13.3 11.25 11.25 0 005.97 15c7.17 0 11.1-5.77 11.1-10.78l-.02-.49A7.67 7.67 0 0019 1.77z" fill="#4AA0EC"/> </svg> </a> <div class="float-share__tooltip">Post on Twitter</div> </li> <li class="float-share__list-item"> <a href="https://www.facebook.com/sharer/?u=https://www.chatbot.com/blog/hairlust-success-story/" title="Share on Facebook" rel="nofollow noopener noreferrer" target="_blank" class="float-share__button" style="color: #4968AD;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Facebook" data-action="track#send" > <svg width="20" height="20" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0a8 8 0 011.25 15.9v-5.59h1.86L11.47 8H9.25V6.5c0-.63.31-1.25 1.3-1.25h1.01V3.28s-.91-.15-1.79-.15c-1.83 0-3.02 1.1-3.02 3.1V8H4.72v2.31h2.03v5.6A8 8 0 018 0z" fill="currentColor"></path> </svg> </a> <div class="float-share__tooltip">Share on Facebook</div> </li> <li class="float-share__list-item"> <a href="http://www.linkedin.com/shareArticle?mini=true&url=https://www.chatbot.com/blog/hairlust-success-story/" title="Post on LinkedIn" rel="nofollow noopener noreferrer" target="_blank" class="float-share__button" style="color: #0077B5;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="LinkedIn" data-action="track#send" > <svg width="17" height="16" viewBox="0 0 17 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M16.7 9.4v5.93h-3.45V9.8c0-1.4-.5-2.34-1.74-2.34-.95 0-1.51.64-1.76 1.26-.1.22-.12.53-.12.84v5.77H6.19s.05-9.37 0-10.34h3.44v1.46l-.02.04h.02v-.04c.46-.7 1.27-1.7 3.1-1.7 2.27 0 3.96 1.47 3.96 4.65zM2.6 0C1.4 0 .63.77.63 1.79c0 .99.75 1.79 1.9 1.79h.03c1.2 0 1.94-.8 1.94-1.8C4.5.79 3.77 0 2.6 0zM.84 15.33h3.44V5H.85v10.34z" fill="#0077B5"/> </svg> </a> <div class="float-share__tooltip">Post on LinkedIn</div> </li> <li class="float-share__list-item"> <a href="http://www.reddit.com/submit?url=https://www.chatbot.com/blog/hairlust-success-story/" title="Post on Reddit" rel="nofollow noopener noreferrer" target="_blank" class="float-share__button" style="color: #FF4500;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Reddit" data-action="track#send" > <svg width="20" height="20" viewBox="0 0 18 18" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 9.26a9 9 0 10-18-.51 9 9 0 0018 .5zm-1.95-1.94c.06.62-.23 1.07-.7 1.43-.12.08-.16.15-.14.3a3.54 3.54 0 01-.9 2.91 6.2 6.2 0 01-3.44 1.93 8.1 8.1 0 01-2.81.13A7.3 7.3 0 015.02 13a4.61 4.61 0 01-1.87-2.06 3.44 3.44 0 01-.23-1.97c0-.08 0-.12-.07-.16-.4-.27-.7-.63-.78-1.12a1.52 1.52 0 011.87-1.77c.2.05.38.15.57.24l.2.1c.07.03.11.05.18 0a6.85 6.85 0 012.47-1.04c.5-.1 1-.18 1.5-.17.11 0 .13-.06.15-.13l.55-1.73.27-.86c.1-.3.24-.39.55-.32l.62.13 1.64.35c.1.02.15 0 .21-.07.64-.74 1.63-.4 1.95.17.4.7-.05 1.6-.87 1.73-.6.1-1.2-.29-1.35-.88-.04-.13-.1-.17-.21-.2l-1.24-.26-.5-.1-.1-.02-.05-.01-.22.66-.51 1.61.18.02.22.02c1.13.12 2.18.47 3.14 1.1.06.04.1.04.15-.01.52-.42 1.1-.5 1.7-.23.55.24.85.7.91 1.3zm-4.83 2.42c.5 0 .95-.45.95-.94a.96.96 0 00-.96-.97c-.5 0-.95.44-.94.93 0 .54.42.98.95.98zm.2 1.43c.1.1.13.25.02.38a1.9 1.9 0 01-.45.38c-.45.28-.96.42-1.48.47l-.3.02h-.1c-.85 0-1.58-.2-2.23-.65a.85.85 0 01-.2-.2c-.1-.14-.09-.3 0-.4.15-.14.34-.17.49-.08l.14.08c.16.1.3.19.47.25a3.17 3.17 0 003.1-.29l.08-.05c.14-.08.32-.05.46.1zM6.93 9.74c.48 0 .93-.46.93-.95a.98.98 0 00-.96-.96.97.97 0 00-.95.96c0 .52.44.95.98.95z" fill="#FF4500"/> </svg> </a> <div class="float-share__tooltip">Post on Reddit</div> </li> <li data-controller="copy-button" class="float-share__copy float-share__list-item"> <a href="#" class="float-share__button u-text-black" title="Copy link to clipboard" data-action="click->copy-button#copy track#send" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Copy link" > <svg fill="none" height="19" viewBox="0 0 19 19" width="19" xmlns="http://www.w3.org/2000/svg"> <path clip-rule="evenodd" d="M14.3.6C13 .6 12 1.2 11.2 2L7.9 5.4c.5-.6 2.4-.2 2.9.3l2-2c.4-.5 1-.8 1.6-.8.4 0 1 0 1.4.6.5.4.5 1 .5 1.3 0 .6-.2 1.2-.7 1.7L12.1 10c-.9.9-2.2 1-3 .2-.4-.5-1.2-.5-1.6 0-.5.4-.5 1.1 0 1.6.8.8 1.8 1.2 3 1.2 1 0 2.3-.5 3.2-1.4L17.2 8c1-1 1.4-2.1 1.4-3.3A4.2 4.2 0 0014.3.6zM8.8 6.3c-1.1 0-2.4.5-3.3 1.4L2 11.2c-.9.9-1.4 2-1.4 3.3A4.2 4.2 0 005 18.6c1.1 0 2.2-.5 3-1.4l3.4-3.3c-.5.5-2.5.2-3-.3l-2 2c-.4.4-1 .7-1.5.7-.4 0-1 0-1.5-.5-.4-.5-.5-1-.5-1.3 0-.6.3-1.2.7-1.7l3.6-3.5c.8-1 2.2-1 3-.2.4.4 1.1.4 1.6 0 .4-.4.4-1.2 0-1.6a4.1 4.1 0 00-3-1.2z" fill="#000" fill-rule="evenodd"/> </svg> </a> <div class="float-share__tooltip">Copy link to clipboard</div> <span class="float-share__copy__chatbot-blog u-text-p8" data-target="copy-button.success">Link copied to clipboard</span> <textarea data-target="copy-button.text" readonly class="c-copy-button__textarea u-maxw-1">https://www.chatbot.com/blog/hairlust-success-story/</textarea> </li> </ul> </div> <p><h2 class="block-heading u-text-p4" >Hairlust: the top-notch D2C hair care brand</h2> <p>Located in the vibrant city of Copenhagen, <a href="https://hairlust.com/">Hairlust</a> is more than just a hair care brand—it's a movement towards clean, conscious, and seriously effective hair care.</p> <p>Since 2017, Hairlust has been at the forefront of the direct-to-consumer revolution, using social media and influencer marketing to build authentic, personal relationships with shoppers. They consistently listen to and grow from their customers' feedback, creating a brand that truly understands and meets the needs of their community.</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Rasmus-Serup.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Rasmus-Serup.png 2x" alt="Rasmus Serup, CEO &amp; Co-founder of Hairlust" width="2158" height="1540" loading="lazy"> <figcaption>Rasmus Serup, CEO & Co-founder of Hairlust</figcaption> </figure> <p>At one point, Hairlust decided to enhance customer interactions by introducing <a href="https://www.chatbot.com/blog/chatbot-automation/">chatbot automation</a> while maintaining a personal touch.</p> <p>Did they achieve this goal? Absolutely!</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Hairlust-homepage-SMALL.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Hairlust-homepage-SMALL.png 2x" alt="Hairlust.com website" width="2944" height="1638" loading="lazy"> </figure> <p>Hairlust embodies Scandinavian principles of <a href="https://hairlust.com/pages/responsibility">simplicity, quality, and sustainability</a>. Their products are crafted with certified organic ingredients and proudly hold top industry certifications. Committed to being vegan and cruelty-free, Hairlust promises that their hair care solutions are kind to both customers and the planet.</p> <blockquote class="block-quote u-Py-md u-Px-sm sm:u-Px-lg"> <p class="u-text-p5-bold u-mb-0">At our core, we aim to revolutionize hair care by leading in <span class="highlight">sustainability, innovation, and transparency.</span> We’re dedicated to providing not only top-notch products but also unparalleled personal customer service and access to educational and inspirational content.</p> <cite class="u-text-p8 u-Mt-xs u-inline-block"><br>Rasmus Serup, CEO & Co-founder of Hairlust</cite> </blockquote> <p>The brand has expanded into 13 local markets, developed 60 innovative products, and attracted over 500,000 customers. Today, Hairlust sells more than 60,000 hair care products each month, handles <strong>15,000 monthly orders</strong>, and welcomes <strong>over 800,000 unique visitors</strong> across their <strong>13 localized country domains</strong>—all in the highly competitive and extremely demanding premium beauty products sector.</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Hairlust-in-numbers-SMALL.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Hairlust-in-numbers-SMALL.png 2x" alt="Hairlust in numbers: 15,000 monthly orders, 800,000 monthly unique visitors, 13 localized country domains" width="2944" height="1324" loading="lazy"> </figure> <h2 class="block-heading u-text-p4" >Building a premium shopping experience with AI chatbot automation</h2> <p>The Hairlust team keeps things smooth and personalized for their customers by using advanced strategies, including <a href="http://accounts.chatbot.com/signup">automated chatbots</a>—super-efficient helpers that provide real-time support and tailored recommendations, making the shopping experience much more convenient.</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Dialogue-SMALL.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Dialogue-SMALL.png 2x" alt="Example of ChatBot conversation from hairlust.com website" width="2944" height="1638" loading="lazy"> </figure> <blockquote class="block-quote u-Py-md u-Px-sm sm:u-Px-lg"> <p class="u-text-p5-bold u-mb-0">By integrating ChatBot, we hoped to work more efficiently in our customer service and offer our customers <span class="highlight">a better experience</span> with fewer back-and-forth emails.</p> <cite class="u-text-p8 u-Mt-xs u-inline-block">Rasmus Serup, Hairlust</cite> </blockquote> <h2 class="block-heading u-text-p4" >One chatbot for 13 localized domains and multiple languages</h2> <p>Hairlust keeps things simple and streamlined by using one chatbot flow for all of their localized D2C stores. The chatbot flow also uses <a href="https://www.chatbot.com/help/actions/filter/">filters</a> to tailor responses based on the visitor's country.</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Multilingual-bot-SMALL.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Multilingual-bot-SMALL.png 2x" alt="Examples of localized chatbot widgets from hairlust.com websites: hairlust.de, hairlust.com and hairlust.fr" width="2944" height="1720" loading="lazy"> </figure> <blockquote class="block-quote u-Py-md u-Px-sm sm:u-Px-lg"> <p class="u-text-p5-bold u-mb-0">ChatBot is really great with customization and scalability. We use it on all of our <span class="highlight">13 domains</span> with <span class="highlight">800K+ unique monthly visitors,</span> and personalize the experience depending on the language.</p> <cite class="u-text-p8 u-Mt-xs u-inline-block">Rasmus Serup, Hairlust</cite> </blockquote> <p>Managing everything in one place helps Hairlust save time, cut down on errors, and ensure a consistent customer experience across different regions. Plus, it makes updates and maintenance a breeze, keeping their operations smooth and reliable.</p> <blockquote class="block-quote u-Py-md u-Px-sm sm:u-Px-lg"> <p class="u-text-p5-bold u-mb-0">Thanks to <span class="highlight">filters</span>, we can instantly show the correct language and local country topics. We really do care about offering a local experience in native languages, and ChatBot offers a great consolidated solution.</p> <cite class="u-text-p8 u-Mt-xs u-inline-block">Rasmus Serup, Hairlust</cite> </blockquote> <h2 class="block-heading u-text-p4" >Premium and personalized, yet still self-service</h2> <p>Hairlust aggregates customer service inquiries on the <a href="https://hairlust.com/pages/contact">Contact us</a> page. Their social media channels also redirect users there with auto-replies, streamlining all customer queries into one optimized landing page.</p> <p>Such a setup lets the Hairlust team focus on more creative and less repetitive tasks. Consolidating customer inquiries helps Hairlust manage and respond to inquiries quickly and more accurately, creating a consistent support experience.</p> <p>Isn't it great when tracking and analyzing customer issues become more straightforward, leading to better solutions and higher customer satisfaction? As a result, the team has more time to work on innovative projects and strategies.</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Hairlust-widget-on-website-SMALL.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Hairlust-widget-on-website-SMALL.png 2x" alt="ChatBot Widget on Hairlust website" width="2944" height="1639" loading="lazy"> </figure> <p>Also, ChatBot isn't just a one-trick pony. It supports multiple languages, making content localization a breeze. Need to adjust the chatbot flow? No problem! ChatBot is super customizable for different business purposes. Whether you want to upgrade customer service, raise user engagement, or customize interactions for different markets, the flexibility and adaptability of the chatbot's created scenarios will keep you covered.</p> <p>The Hairlust team uses ChatBot to make their customer service run smoother. It helps them handle fewer emails and easily gather the extra info needed for customer questions. This way, everything is hassle-free for both the team and their customers.</p> <blockquote class="block-quote u-Py-md u-Px-sm sm:u-Px-lg"> <p class="u-text-p5-bold u-mb-0">ChatBot directs customers to their exact challenge in no time. When human interaction is needed, <span class="highlight">we can get all the data</span> needed to offer a proper response beforehand.</p> <cite class="u-text-p8 u-Mt-xs u-inline-block">Rasmus Serup, Hairlust</cite> </blockquote> <div class="block-infobox u-p-xl u-bg-gray-900 u-rounded-sm"> <p><strong>Hairlust workflows automated with ChatBot:</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><b>Order tracking </b><span style="font-weight: 400;">via the </span><a href="https://www.chatbot.com/help/shopify-integration/show-shopify-order-status/"><span style="font-weight: 400;">Show order</span></a><span style="font-weight: 400;"> flow set within the </span><a href="https://www.chatbot.com/integrations/shopify/"><span style="font-weight: 400;">Shopify and ChatBot integration</span></a><span style="font-weight: 400;">.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Return and refund claims </b><span style="font-weight: 400;">guidance.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Product offerings</b><span style="font-weight: 400;"> with AI-powered product suggestions, </span><a href="https://www.chatbot.com/help/shopify-integration/show-products/"><span style="font-weight: 400;">product cards</span></a><span style="font-weight: 400;">, and the brand-designed </span><a href="https://hairlust.com/pages/hair-test"><span style="font-weight: 400;">Hair Test</span></a><span style="font-weight: 400;">.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Comprehensive information</b> on product subscriptions, brand collaborations, and more.</li> </ul> </div> <p><br>Managing customer support was a real challenge, but integrating with the advanced ChatBot solution made a world of difference. The AI chatbot quickly directs customers to their specific issues, cutting down on resolution time. Moreover, it seamlessly <a href="https://www.chatbot.com/integrations/shopify/">integrates with Shopify</a> and other customizations, keeping everything running smoothly.</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Hair-test-SMALL-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Hair-test-SMALL-scaled.jpg 2x" alt="ChatBot widget presenting Hairlust's Hair Test" width="2560" height="1424" loading="lazy"> </figure> <p>When a human touch is needed, the support team has all the info they need to respond appropriately. Plus, they have tools to measure the time spent on queries and track tickets. The result? <strong>20% less time spent on handling customer queries</strong> and ticket resolution.</p> <blockquote class="block-quote u-Py-md u-Px-sm sm:u-Px-lg"> <p class="u-text-p5-bold u-mb-0">We measure the amount of time we spend on customer queries and the number of customer tickets, and they both <span class="highlight">have reduced by about 20%.</span></p> <cite class="u-text-p8 u-Mt-xs u-inline-block">Rasmus Serup, Hairlust</cite> </blockquote> <h2 class="block-heading u-text-p4" >Instant insights on customers' needs</h2> <p>The Hairlust team uses Reports and Archives to better understand their customers. With AI-powered chats, they can get both stats and detailed feedback.</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Archives-and-reports-SMALL-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/Archives-and-reports-SMALL-scaled.jpg 2x" alt="ChatBot platforms' Archives and Reports" width="2560" height="1137" loading="lazy"> </figure> <p><a href="https://www.chatbot.com/help/reports/reports-overview/">Reports</a> help them see the most common interactions, giving a clear picture of what customers want when they start chatting.</p> <p><a href="https://www.chatbot.com/help/overview/bot-history-archives/">Archives</a>, on the other hand, let them look at individual chats to see how users interact with their chatbot.</p> <blockquote class="block-quote u-Py-md u-Px-sm sm:u-Px-lg"> <p class="u-text-p5-bold u-mb-0">We get a much better understanding of our website visitors’ most popular concerns. The <span class="highlight">reporting tool</span> shows us what topics are the most popular. This data helps us prioritize where to focus and where to improve our communication.</p> <cite class="u-text-p8 u-Mt-xs u-inline-block">Rasmus Serup, Hairlust</cite> </blockquote> <h2 class="block-heading u-text-p4" >Lightweight tools for scalable results</h2> <p>Hairlust bets on simple and no-code solutions for their business growth. Keeping it lean and agile allows them to focus on creating unique and effective products—a key component to delivering real value for their customers.</p> <p>They chose <a href="https://www.chatbot.com/integrations/shopify/">Shopify</a> for their ecommerce setup and integrated the platform with <a href="http://account.chatbot.com/signup">ChatBot</a> to gain superpowers like automated order tracking and product recommendations directly in chats. They also use tools like WorkForms for creating visually appealing forms for their customers.</p> <h2 class="block-heading u-text-p4" >Want to start customer service automation on your ecommerce site?</h2> <p>Hairlust nails it in the hair care world with top-notch products and a super smart, personalized customer service thanks to AI.</p> <p>Want to see what it's all about? <a href="http://accounts.chatbot.com/signup">Sign up for free</a> and kick off a 14-day ChatBot trial.</p> </p> </article> <div class="post-grid u-Mb-xl"><section> <h2 class="u-text-p3 u-Mt-lg u-text-center">Share it with the world</h2> <ul class="post-share"> <li> <a href="https://twitter.com/intent/tweet?text=Hairlust%20Saves%2020%25%20of%20Their%20Communication%20Time%20with%20800K%20Monthly%20Visitors%20across%2013%20Localized%20Websites&via=Success__Team&url=https://www.chatbot.com/blog/hairlust-success-story/" target="_blank" rel="nofollow noopener noreferrer" class="post-share__button chatbot-blog-hover" style="color: #4AA0EC;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Twitter" data-action="track#send" > <svg width="19" height="15" viewBox="0 0 19 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19 1.77c-.7.3-1.45.51-2.24.6a3.82 3.82 0 001.72-2.1A8 8 0 0116 1.2 3.94 3.94 0 0013.15 0a3.84 3.84 0 00-3.8 4.65A11.17 11.17 0 011.33.69a3.76 3.76 0 001.2 5.06 3.98 3.98 0 01-1.76-.48v.05A3.82 3.82 0 003.9 9.04a4.06 4.06 0 01-1.76.06c.5 1.5 1.94 2.6 3.64 2.63A7.96 7.96 0 010 13.3 11.25 11.25 0 005.97 15c7.17 0 11.1-5.77 11.1-10.78l-.02-.49A7.67 7.67 0 0019 1.77z" fill="#4AA0EC"/> </svg> Tweet </a> </li> <li> <a href="https://www.facebook.com/sharer/?u=https://www.chatbot.com/blog/hairlust-success-story/" rel="nofollow noopener noreferrer" target="_blank" class="post-share__button" style="color: #4968AD;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Facebook" data-action="track#send" > <svg width="8" height="16" viewBox="0 0 8 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7.7 0H5.78C3.62 0 2.23 1.55 2.23 3.94v1.81H.3c-.16 0-.3.15-.3.33v2.63c0 .18.14.33.3.33h1.93v6.63c0 .18.14.33.3.33h2.52c.17 0 .3-.15.3-.33V9.04h2.26c.16 0 .3-.15.3-.33V6.08a.34.34 0 00-.09-.23.3.3 0 00-.21-.1H5.35V4.21c0-.74.16-1.11 1.06-1.11H7.7c.17 0 .3-.15.3-.33V.33C8 .15 7.87 0 7.7 0z" fill="#4968AD"/> </svg> Share </a> </li> <li> <a href="http://www.linkedin.com/shareArticle?mini=true&url=https://www.chatbot.com/blog/hairlust-success-story/" rel="nofollow noopener noreferrer" target="_blank" class="post-share__button" style="color: #0077B5;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="LinkedIn" data-action="track#send" > <svg width="17" height="16" viewBox="0 0 17 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M16.7 9.4v5.93h-3.45V9.8c0-1.4-.5-2.34-1.74-2.34-.95 0-1.51.64-1.76 1.26-.1.22-.12.53-.12.84v5.77H6.19s.05-9.37 0-10.34h3.44v1.46l-.02.04h.02v-.04c.46-.7 1.27-1.7 3.1-1.7 2.27 0 3.96 1.47 3.96 4.65zM2.6 0C1.4 0 .63.77.63 1.79c0 .99.75 1.79 1.9 1.79h.03c1.2 0 1.94-.8 1.94-1.8C4.5.79 3.77 0 2.6 0zM.84 15.33h3.44V5H.85v10.34z" fill="#0077B5"/> </svg> Post </a> </li> <li> <a href="http://www.reddit.com/submit?url=https://www.chatbot.com/blog/hairlust-success-story/" rel="nofollow noopener noreferrer" target="_blank" class="post-share__button" style="color: #FF4500;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Reddit" data-action="track#send" > <svg width="20" height="20" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M21.4 9.76c.08.82-.3 1.43-.94 1.9-.15.12-.2.21-.17.41a4.72 4.72 0 01-1.2 3.88 8.26 8.26 0 01-4.6 2.56c-1.23.28-2.48.34-3.74.18a9.73 9.73 0 01-4.05-1.35 6.16 6.16 0 01-2.5-2.76 4.59 4.59 0 01-.31-2.62c.02-.1 0-.16-.1-.21a2.18 2.18 0 01-1.02-1.5A2.03 2.03 0 015.25 7.9c.36.1.7.3 1.04.46.09.03.14.06.23 0 1-.69 2.11-1.14 3.3-1.39a9.35 9.35 0 012-.23c.14 0 .17-.07.2-.17L13.1 3.1c.12-.4.32-.52.74-.43l3 .64c.13.03.2 0 .29-.1.85-.98 2.17-.53 2.6.23.53.94-.07 2.13-1.17 2.3-.8.13-1.58-.37-1.8-1.17-.04-.17-.12-.22-.28-.25l-2.32-.5-.2-.03L13 6.83l.53.05c1.51.15 2.92.62 4.19 1.46.08.06.13.05.2-.01a2.04 2.04 0 012.26-.3 2 2 0 011.22 1.73zm-6.44 3.23c.67 0 1.26-.6 1.26-1.26 0-.71-.58-1.3-1.27-1.29-.68 0-1.26.58-1.26 1.24 0 .72.57 1.3 1.27 1.3zm.3 2.41c.14-.17.1-.37-.03-.5-.19-.19-.43-.24-.61-.13l-.22.14c-1.29.78-2.63.9-4.02.32-.29-.11-.55-.3-.82-.45-.2-.11-.45-.07-.64.12-.13.13-.14.35-.02.53.07.1.17.19.27.26a5.1 5.1 0 002.98.88l.53-.04a4.6 4.6 0 001.98-.62c.22-.13.43-.31.6-.51zm-6.02-2.41c.63 0 1.24-.62 1.23-1.27 0-.7-.58-1.28-1.28-1.28-.68 0-1.26.59-1.26 1.28 0 .7.6 1.27 1.31 1.27z" fill="#fff"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M24 12.34a12 12 0 10-24-.68 12 12 0 0024 .68zm-2.6-2.58c.08.82-.3 1.43-.94 1.9-.16.12-.2.21-.18.41a4.72 4.72 0 01-1.2 3.88 8.26 8.26 0 01-4.58 2.56c-1.24.28-2.5.34-3.75.18a9.73 9.73 0 01-4.06-1.35 6.15 6.15 0 01-2.5-2.76 4.58 4.58 0 01-.3-2.62c.01-.1 0-.15-.1-.21a2.17 2.17 0 01-1.02-1.5A2.03 2.03 0 015.25 7.9c.26.07.51.2.76.32l.28.14c.08.03.14.06.23 0 1-.69 2.11-1.14 3.3-1.39a9.44 9.44 0 012-.23c.14 0 .17-.07.2-.17l.72-2.3.36-1.15c.13-.4.33-.52.75-.43l.81.17 2.2.47c.12.03.2 0 .28-.1.85-.98 2.17-.53 2.6.23.53.94-.07 2.13-1.17 2.3-.8.13-1.59-.37-1.8-1.17-.04-.17-.12-.22-.28-.25l-1.65-.35-.67-.15-.13-.02-.07-.01-.28.88-.7 2.15.25.02.29.03c1.51.16 2.91.63 4.19 1.46.08.06.13.05.2 0a2.04 2.04 0 012.26-.32c.74.33 1.15.93 1.22 1.74zm-6.44 3.23c.67 0 1.27-.6 1.26-1.26 0-.71-.57-1.29-1.27-1.29-.68 0-1.26.58-1.26 1.24 0 .72.57 1.31 1.27 1.3zm.27 1.9c.13.14.17.34.02.5-.17.2-.37.39-.6.52a4.6 4.6 0 01-1.97.62l-.4.03h-.13a5.09 5.09 0 01-2.98-.87c-.1-.07-.2-.16-.27-.27-.13-.17-.11-.4.02-.52.19-.2.44-.23.64-.12l.2.12a4.23 4.23 0 004.75-.06l.1-.07c.2-.11.43-.06.62.13zM9.24 13c.63 0 1.24-.62 1.24-1.27 0-.7-.6-1.28-1.29-1.28-.68 0-1.26.59-1.26 1.28 0 .7.6 1.27 1.31 1.27z" fill="#FF4500"/> </svg> Share </a> </li> <li data-controller="copy-button"> <a href="#" class="post-share__button u-text-black" data-action="click->copy-button#copy track#send" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Copy link" > <svg width="20" height="20" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <mask id="a" maskUnits="userSpaceOnUse" x="3" y="2" width="18" height="20"> <path fill-rule="evenodd" clip-rule="evenodd" d="M15.73 2H4.82C3.82 2 3 2.82 3 3.82v12.73h1.82V3.82h10.9V2zm-.91 3.64l5.45 5.45v9.1c0 1-.82 1.81-1.82 1.81h-10c-1 0-1.81-.82-1.81-1.82V7.45c0-1 .81-1.81 1.81-1.81h6.37zM18.9 12h-5V7l5 5z" fill="#fff"/> </mask> <g mask="url(#a)"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 0h24v24H0V0z" fill="#1B1B20"/> </g> </svg> <span>Copy link</span> </a> <span class="post-share__copy__chatbot-blog u-text-p8" data-target="copy-button.success">Link copied to clipboard</span> <textarea data-target="copy-button.text" readonly class="c-copy-button__textarea u-maxw-1">https://www.chatbot.com/blog/hairlust-success-story/</textarea> </li> </ul> </section> </div> <div class="u-bg-gray-900 u-Py-sm md:u-P-lg"> <div class="o-container"> <section class="u-Mb-xl chatbot-blog-related"> <h3 class="u-text-p4 u-Mb-lg">Related articles</h3> <div class="chatbot-blog-related__posts"><article class="u-rounded u-bg-white chatbot-blog-related__post v--only-2-mobile chatbot-blog-hover chatbot-blog-link-overlay"><div class="chatbot-blog-featured-image-holder u-mx-auto"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_190,q_auto,w_352/https://chatbot-blog.labs.livechat.com/app/uploads/2021/06/valley-driving-school-customer-story-header.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_380,q_auto,w_704/https://chatbot-blog.labs.livechat.com/app/uploads/2021/06/valley-driving-school-customer-story-header.png 2x" alt="Valley Driving School driving instructor" class="chatbot-blog-featured-image"> </div><div class="u-Px-sm u-pb-md"> <div class="u--mt-sm u-mb-md u-relative" style="min-height: 24px;"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Success Stories</span></div> <p class="u-text-p9 u-mb-sm"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Jun 16</span> | <span class="u-ml-2xs">Daria Zabój</span> </p> <h4 class="u-text-p6-bold u-mb-lg"><a href="/blog/valley-driving-school-customer-story/" class="chatbot-blog-link-overlay__a u-text-black v--no-underline">Valley Driving School Reaches 94% Customer Satisfaction with ChatBot</a></h4> <p class="u-text-p8 u-mb-lg">Valley Driving School is a driver training school with six locations based in Fraser... <span class="u-text-p8-bold u-text-primary u-inline-block">read more</span></p> </div> </article> <article class="u-rounded u-bg-white chatbot-blog-related__post v--only-2-mobile chatbot-blog-hover chatbot-blog-link-overlay"><div class="chatbot-blog-featured-image-holder u-mx-auto"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_190,q_auto,w_352/https://chatbot-blog.labs.livechat.com/app/uploads/2023/09/The-Chat-Shop-Event-Foto-2.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_380,q_auto,w_704/https://chatbot-blog.labs.livechat.com/app/uploads/2023/09/The-Chat-Shop-Event-Foto-2.png 2x" alt="Foto taken during the Ignite event" class="chatbot-blog-featured-image"> </div><div class="u-Px-sm u-pb-md"> <div class="u--mt-sm u-mb-md u-relative" style="min-height: 24px;"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Chatbots</span><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Marketing</span><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Success Stories</span></div> <p class="u-text-p9 u-mb-sm"> <span class="u-mr-2xs">4 min read</span> | <span class="u-mx-2xs">Sep 11</span> | <span class="u-ml-2xs">Kamila Tokarska and Szymon Białas</span> </p> <h4 class="u-text-p6-bold u-mb-lg"><a href="/blog/the-chat-shop-and-b2b-marketing-case-study/" class="chatbot-blog-link-overlay__a u-text-black v--no-underline">The ChatBot Advantage in Streamlining B2B Event Promotion – The Chat Shop and B2B Marketing Case Study</a></h4> <p class="u-text-p8 u-mb-lg">B2B Marketing and The Chat Shop, ChatBot’s official partner, harnessed the power of the... <span class="u-text-p8-bold u-text-primary u-inline-block">read more</span></p> </div> </article> <article class="u-rounded u-bg-white chatbot-blog-related__post v--only-2-mobile chatbot-blog-hover chatbot-blog-link-overlay"><div class="chatbot-blog-featured-image-holder u-mx-auto"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_190,q_auto,w_352/https://chatbot-blog.labs.livechat.com/app/uploads/2021/08/rainforest-alliance-customer-story-header.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_380,q_auto,w_704/https://chatbot-blog.labs.livechat.com/app/uploads/2021/08/rainforest-alliance-customer-story-header.png 2x" alt="The Rain Forest Alliance logo with a frog" class="chatbot-blog-featured-image"> </div><div class="u-Px-sm u-pb-md"> <div class="u--mt-sm u-mb-md u-relative" style="min-height: 24px;"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Success Stories</span></div> <p class="u-text-p9 u-mb-sm"> <span class="u-mr-2xs">4 min read</span> | <span class="u-mx-2xs">Aug 20</span> | <span class="u-ml-2xs">Daria Zabój</span> </p> <h4 class="u-text-p6-bold u-mb-lg"><a href="/blog/rainforest-alliance-customer-story/" class="chatbot-blog-link-overlay__a u-text-black v--no-underline">The Rainforest Alliance Supports Over 1200 Users Monthly by Using a Chatbot</a></h4> <p class="u-text-p8 u-mb-lg">The Rainforest Alliance found that ChatBot helps increase their client interactions at low... <span class="u-text-p8-bold u-text-primary u-inline-block">read more</span></p> </div> </article> </div> </section> </div> </div> <script type="text/javascript"> window.__be = window.__be || {}; window.__be.id = "5f7dba7c69a22b0007654427"; (function() { var be = document.createElement('script'); be.type = 'text/javascript'; be.async = true; be.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.chatbot.com/widget/plugin.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(be, s); })(); </script> <section data-target="helpcenter-footer-cta" class="u-bg-primary u-text-white u-text-center"> <div class="o-container u-Py-md md:u-Py-xl u-relative"> <img src="/blog/images/cursor-hand.svg" class="u-hidden md:u-block t-cursor-hand"> <h2 class="u-text-p3">Start a free ChatBot trial<br/>and unload your customer service</h2> <form action="https://accounts.chatbot.com/signup" method="GET" data-controller="signup" data-action="signup#submit"> <div class="u-maxw-7 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="hidden" name="source_id" value="footer_form"> <input type="hidden" name="source_url" value="https://www.chatbot.com/blog/chatbot-api/"> <input type="hidden" name="source_type" value="website"> <input type="hidden" name="internal_source" value="blog"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" data-target="signup.email" placeholder="Enter your business email" required="required"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-p6 u-Mt-2xs"> <span class="u-mr-xs"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="#FFFFFF"></path> </svg> </span> <span>Free 14-day trial</span> <span class="u-ml-md u-mr-xs"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="#FFFFFF"></path> </svg> </span> <span>No credit card required</span> </p> </div> </section> <section class="u-Py-lg u-border-t u-border-b u-border-gray-800"> <div class="o-container u-maxw-10 u-mx-auto"> <h2 class="u-text-p5-bold u-text-center u-Mb-md">Discover our other products</h2> <div class="o-columns v--three v--responsive"> <a href="https://www.livechat.com/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset"> <div class="u-Mr-xs"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M51.8 39a7.6 7.6 0 01-7.6 6.8H40L32 51v-5.2l8-5.2h4.2a2.3 2.3 0 002.4-2c.2-4 .2-8 0-12a2.2 2.2 0 00-2.2-2.1 138.7 138.7 0 00-16.9 0 2.2 2.2 0 00-2 2c-.4 4-.4 8-.2 12a2.4 2.4 0 002.5 2.1H32v5.2h-4.2a7.5 7.5 0 01-7.6-6.9c-.3-4.2-.3-8.5 0-12.8a7.4 7.4 0 017-6.8 124.8 124.8 0 0117.6 0 7.4 7.4 0 017 6.8c.2 4.3.2 8.6 0 12.8z" fill="#FF5100"/><defs><filter id="filter0_dd" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="u-text-p7 u-mb-0"><span class="u-text-p7-bold">LiveChat</span> <br>Connect with customers</p> </a> <a href="https://www.helpdesk.com/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset"> <div class="u-Mr-xs"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd2)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M36 33.3l8.1-7.1H36c-2.9 0-5.8.1-8.5.3a2.2 2.2 0 00-2 2c-.2 1.7-.3 3.8-.3 6v1c0 2.2 0 4.3.2 6a2.2 2.2 0 002.1 2c5.7.4 11.3.4 17 0a2.2 2.2 0 002-2c.2-1.6.3-3.6.3-5.6l5.2-4.5v4.5l-.2 6a7.4 7.4 0 01-7 6.8 118.6 118.6 0 01-17.7 0 7.4 7.4 0 01-6.9-6.8 83 83 0 01-.2-6.3v-1.2l.2-6.3a7.4 7.4 0 017-6.8C30 21.1 33 21 36 21h16v5.2L36 40.1l-7.5-6.5 4-3.4 3.5 3z" fill="#2FC774"/><defs><filter id="filter0_dd2" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="u-text-p7 u-mb-0"><span class="u-text-p7-bold">HelpDesk</span> <br>Support customers with tickets</p> </a> <a href="https://www.knowledgebase.com/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset"> <div class="u-Mr-xs"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M46.8 26.4V21h-.3c-4.4.2-8.1 3-10.4 5.4H36c-2.3-2.3-6-5.2-10.4-5.4h-.3v5.4H20v9.2l.2 6.3a7.4 7.4 0 007 6.8 125.1 125.1 0 0017.7 0 7.4 7.4 0 006.9-6.8l.2-6.3v-9.2h-5.2zm0 9.2c0 2 0 4.2-.2 5.9a2.2 2.2 0 01-2.1 2c-5.7.4-11.3.4-17 0a2.2 2.2 0 01-2-2 76 76 0 01-.3-6v-9.1c3.8.1 7.5 4.1 8.6 5.7l2.2 3 2.2-3c1.1-1.6 4.8-5.6 8.6-5.7v9.2z" fill="#9146FF"/><defs><filter id="filter0_dd" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="u-text-p7 u-mb-0"><span class="u-text-p7-bold">KnowledgeBase</span> <br>Guide and educate customers</p> </a> </div> </div> </section> <footer data-target="helpcenter-footer" class="u-Pt-md"> <div class="u-border-b"> <div class="o-container-xl"> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Product</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-demo/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/visual-builder/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Visual Builder</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/dynamic-responses/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Dynamic Responses</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/ai/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Artificial Intelligence</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/analytics/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Analytics</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Solutions</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-marketing/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-support/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-sales/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Sales</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-education/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Education</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Integrations</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/chat-widget/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Chat Widget</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/livechat/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >LiveChat</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/helpdesk/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >HelpDesk</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/facebook-messenger/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Facebook Messenger</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/shopify/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Shopify</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/slack/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Slack</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/zapier/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Zapier</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/wordpress/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >WordPress</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">ChatBot Templates</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-templates/marketing/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Marketing Templates</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-templates/sales/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Sales Templates</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-templates/support/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Support Templates</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Resources</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/docs/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/blog/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Blog</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-best-practices/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Chatbot Best Practices</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-guide/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >2022 Chatbot Guide</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.chatbot.com/" class="b--u-text-xs c-link v--reset b--u-text-black-900" target="_blank">System Status</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Company</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=chatbot.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset b--u-text-black-900" target="_blank">Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.livechat.com/press/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=footer" class="b--u-text-xs c-link v--reset b--u-text-black-900" target="_blank">Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.livechat.com/careers/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=footer" class="b--u-text-xs c-link v--reset b--u-text-black-900" target="_blank">Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/terms-and-conditions/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Terms & Conditions</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/privacy-policy/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Privacy Policy</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/security/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >Security</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/gdpr-faq/" class="b--u-text-xs c-link v--reset b--u-text-black-900" >GDPR</a> </li> </ul> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free trial</p> <a href="https://accounts.chatbot.com/signup?source_id=footer_cta&source_url=https://www.chatbot.com/blog/chatbot-api/&source_type=website" class="c-btn v--sm v--signup" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Footer" data-action="track#send" >Sign up free</a> </div> <div class="md:u-hidden u-flex u-items-center u-justify-center u-flex-col b--u-mb-6 b--md:u-mb-0.25"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25">Start your free trial</p> <a href="https://accounts.chatbot.com/signup?source_id=footer_cta&source_url=https://www.chatbot.com/blog/chatbot-api/&source_type=website" class="c-btn v--signup u-w-full u-maxw-3 u-mx-auto" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Footer" data-action="track#send" >Sign up free</a> </div> <div class="u-maxw-5 u-mx-auto lg:u-mr-0"> <div class="b--o-grid b--o-grid--gap-6 b--md:o-grid--gap-4 b--o-grid--3 b--sm:o-grid--6"> <a href="https://twitter.com/ChatBotCom" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M21.2 5a5 5 0 0 0 2.1-2.6c-1 .5-2 1-3 1.2a5 5 0 0 0-8.6 3.3l.1 1.2A14 14 0 0 1 1.7 2.9a5 5 0 0 0 1.5 6.6c-.8 0-1.6-.3-2.2-.6a5 5 0 0 0 4 4.9 5 5 0 0 1-2.3 0 5 5 0 0 0 4.6 3.5 9.9 9.9 0 0 1-7.3 2A14 14 0 0 0 21.5 6.8 10 10 0 0 0 24 4.4c-.9.4-1.8.7-2.8.8Z" fill="currentColor"/></svg></a> <a href="https://www.linkedin.com/showcase/chatbotcom/" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.45 20.45H16.9v-5.57c0-1.33-.02-3.04-1.85-3.04-1.85 0-2.13 1.45-2.13 2.95v5.66H9.35V9h3.41v1.56h.05a3.74 3.74 0 0 1 3.37-1.85c3.6 0 4.27 2.37 4.27 5.46v6.28zM5.34 7.43a2.06 2.06 0 1 1 0-4.13 2.06 2.06 0 0 1 0 4.13zM3.55 20.45h3.57V9H3.55v11.45zM22.22 0H1.77C.79 0 0 .77 0 1.73v20.54C0 23.22.8 24 1.77 24h20.45c.98 0 1.78-.78 1.78-1.73V1.73C24 .77 23.2 0 22.22 0z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.facebook.com/chatbotcom" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M24 12a12 12 0 1 0-13.9 12v-8.5h-3v-3.4h3V9.4c0-3 1.8-4.6 4.6-4.6l2.6.2v3h-1.5c-1.5 0-2 .9-2 1.8v2.3h3.4l-.5 3.4h-2.8V24A12 12 0 0 0 24 12.1Z" fill="currentColor"/></svg></a> <a href="https://www.youtube.com/livechat?sub_confirmation=1" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.5 15.6V8.8l6.5 3.4-6.5 3.4Zm14.3-8s-.3-1.6-1-2.3c-1-1-2-1-2.4-1C17 4 12 4 12 4s-5 0-8.4.2c-.5.1-1.5.1-2.4 1-.7.8-1 2.5-1 2.5L0 11.5v1.9c0 2 .2 3.9.2 3.9s.3 1.6 1 2.4c1 1 2.1.9 2.6 1 2 .2 8.2.2 8.2.2s5 0 8.4-.2c.5 0 1.5 0 2.4-1 .7-.8 1-2.4 1-2.4l.2-4v-1.8l-.2-3.8Z" fill="currentColor"/></svg></a> <a href="https://www.producthunt.com/posts/chatbot-2" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M13.6 8.4a1.8 1.8 0 1 1 0 3.6h-3.4V8.4h3.4zm0 6a4.2 4.2 0 1 0 0-8.4H7.8v12h2.4v-3.6h3.4zM12 0a12 12 0 1 1 0 24 12 12 0 0 1 0-24z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://github.com/ChatBotCom" class="u-text-gray-100 hover:u-text-gray-300"><svg width="25" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M23.2 6.1A12.3 12.3 0 0 0 12.4 0 12.3 12.3 0 0 0 1.7 6.1 12 12 0 0 0 0 12.3c0 2.7.8 5 2.4 7.2C4 21.7 6 23.2 8.5 24l.6-.1c.2-.2.3-.3.3-.5a365.7 365.7 0 0 0 0-2.3H9l-1 .1a7 7 0 0 1-1-.1c-.4 0-.8-.2-1.1-.5a2 2 0 0 1-.8-1l-.1-.3a4 4 0 0 0-.5-.8 2 2 0 0 0-.7-.7h-.1a1.2 1.2 0 0 1-.4-.5v-.1L4 17h.3l.8.4c.3.2.6.5.8.9.2.4.5.7.9 1 .3.2.7.3 1 .3h1l.7-.3c0-.7.3-1.3.8-1.7-.7 0-1.2-.1-1.7-.3-.5 0-1-.3-1.5-.6a4.3 4.3 0 0 1-2.2-2.7 8 8 0 0 1-.3-2.4c0-1.3.4-2.4 1.3-3.3-.4-1-.4-2.1 0-3.3.4-.1.9 0 1.5.2a9.8 9.8 0 0 1 2 1 11.6 11.6 0 0 1 6.2 0l.7-.3 1.4-.7c.6-.2 1-.3 1.4-.2.4 1.2.5 2.3 0 3.3 1 .9 1.4 2 1.4 3.3A8 8 0 0 1 20 14a5 5 0 0 1-.8 1.7l-1.3 1c-.6.3-1 .5-1.6.6-.5.2-1 .3-1.6.3.5.5.8 1.3.8 2.3v3.4c0 .2 0 .3.2.5h.7a12.2 12.2 0 0 0 8.5-11.6 12 12 0 0 0-1.7-6.2z" fill="currentColor" fill-rule="evenodd"/></svg> </a> </div> </div> </div> </div> </div> <div class="o-container-xl u-text-gray-400"> <div class="b--u-py-3"> <p class="u-text-p9 u-mb-0 u-pb-0" style="color: inherit;">Copyright © 2024 LiveChat, Inc. All rights reserved</p> <div class="b--u-pt-3"> <p class="u-text-p9 u-mb-0 u-pb-0" style="color: inherit;"> Hi! We are glad to have you here! Before you start visiting our Site, please note that for the best user experience, we use Cookies. By continuing to browse our Site, you consent to the collection, use, and storage of cookies on your device for us and our partners. You can revoke your consent any time in your device browsing settings. <a href="https://www.chatbot.com/legal/cookies-policy/" class="b--u-text-bold" style="color: inherit;">Click “Cookies Policy”</a> to check how you can control them through your device. </p> </div> </div> </div> </footer> <script id="search-results-item" type="text/template"> <a href="{{ relpermalink }}" class="chatbot-blog-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Search Result Link" data-track-label="{{ relpermalink }} ({{ query }})" data-action="track#send" > <div class="u-basis-2 u-relative">{{#video}} <img src="/blog/icons/play.svg" class="chatbot-blog-search__result__play" alt="Play" width="48"> {{/video}} <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/{{ featured_image }}, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/{{ featured_image }} 2x" media="(min-width: 64rem)" > <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_75,c_fill/{{ featured_image }}, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_150,c_fill/{{ featured_image }} 2x" > <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/{{ featured_image }}" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/{{ featured_image }} 2x" alt="{{ title }}" class="u-rounded-sm" > </picture> </div> <div class="u-basis-10 u-pl-lg"> <h3 class="c-link u-text-p8-bold u-mb-2xs ">{{ title }}</h3> <p class="u-text-p8 u-mb-0">{{ summary }}</p> </div> </a> </script> <script id="search-results-empty" type="text/template"> <div class="chatbot-blog-search__result u-px-xl u-py-sm u-text-left u-flex"> <div class="u-basis-2 u-flex u-items-center"> <img src="/blog/images/no-results.png" alt="" width="59" height="54" class="chatbot-blog-search__no-result"> </div> <div class="u-basis-10 u-pl-lg"> <h3 class="u-text-p6-bold u-mb-2xs"> Sorry, we can’t find <mark>‘{{ query }}’</mark> </h3> <p class="u-text-p7 u-mb-0">But don’t worry, you may be intrested with these articles:</p> </div> </div> <div class="u-px-xl u-py-xs u-bg-gray-900 u-border-t u-border-b"> <h2 class="u-text-p9-bold u-mb-0 ">POPULAR TOPICS</h2> </div> <a href="/blog/funded-trading-plus-success-story/" class="chatbot-blog-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Search No Results Link" data-track-label="/blog/funded-trading-plus-success-story/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/11/funded-trading-plus-hero-2x-tinified.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/11/funded-trading-plus-hero-2x-tinified.jpg 2x" alt="Funded Trading Plus platform" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <h3 class="c-link u-text-p8-bold u-mb-2xs ">Funded Trading Plus Achieves 93% CSAT in 125K Yearly Chats and Reduces Workload by 18%</h3> <p class="u-text-p8">Making high-scale trading accessible for all aspiring investors Founded in 2021, Funded Trading Plus...</p> </div> </a> <a href="/blog/ecommerce-chatbots/" class="chatbot-blog-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Search No Results Link" data-track-label="/blog/ecommerce-chatbots/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/01/ecommerce-chatbots.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/01/ecommerce-chatbots.jpg 2x" alt="ecommerce chatbots" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <h3 class="c-link u-text-p8-bold u-mb-2xs ">The 6 Best Ecommerce Chatbots for Your Online Store</h3> <p class="u-text-p8">More than 2 billion people shop online. Ecommerce stores have more opportunities than ever to grow...</p> </div> </a> <a href="/blog/hubspot-competitors/" class="chatbot-blog-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Search No Results Link" data-track-label="/blog/hubspot-competitors/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg 2x" alt="" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <h3 class="c-link u-text-p8-bold u-mb-2xs ">HubSpot Competitors and Alternatives for Chatbot Builder</h3> <p class="u-text-p8">HubSpot is well-known for its all-in-one marketing, sales, and customer service tools, including a...</p> </div> </a> </script> <script type="text/javascript"> window.process = { env: { DEBUG: undefined }, }; </script> <script type="text/javascript"> (function (e, t) { var n = e.amplitude || { _q: [], _iq: {} }; var r = t.createElement("script") ; r.type = "text/javascript"; r.async = true ; r.src = "https://cdn.amplitude.com/libs/amplitude-4.2.1-min.gz.js" ; r.onload = function () { if (e.amplitude.runQueuedFunctions) { e.amplitude.runQueuedFunctions() } else { console.log("[Amplitude] Error: could not load SDK") } } ; var i = t.getElementsByTagName("script")[0]; i.parentNode.insertBefore(r, i) ; function s(e, t) { e.prototype[t] = function () { this._q.push([t].concat(Array.prototype.slice.call(arguments, 0))); return this } } var o = function () { this._q = []; return this } ; var a = ["add", "append", "clearAll", "prepend", "set", "setOnce", "unset"] ; for (var u = 0; u < a.length; u++) { s(o, a[u]) } n.Identify = o; var c = function () { this._q = [] ; return this } ; var l = ["setProductId", "setQuantity", "setPrice", "setRevenueType", "setEventProperties"] ; for (var p = 0; p < l.length; p++) { s(c, l[p]) } n.Revenue = c ; var d = ["init", "logEvent", "logRevenue", "setUserId", "setUserProperties", "setOptOut", "setVersionName", "setDomain", "setDeviceId", "setGlobalUserProperties", "identify", "clearUserProperties", "setGroup", "logRevenueV2", "regenerateDeviceId", "logEventWithTimestamp", "logEventWithGroups", "setSessionId", "resetSessionId"] ; function v(e) { function t(t) { e[t] = function () { e._q.push([t].concat(Array.prototype.slice.call(arguments, 0))) } } for (var n = 0; n < d.length; n++) { t(d[n]) } } v(n); n.getInstance = function (e) { e = (!e || e.length === 0 ? "$default_instance" : e).toLowerCase() ; if (!n._iq.hasOwnProperty(e)) { n._iq[e] = { _q: [] }; v(n._iq[e]) } return n._iq[e] } ; e.amplitude = n })(window, document); amplitude.getInstance().init("c83edee88f489aa6efe5276daf693d29"); </script> <script type="text/javascript" defer src="/blog/js/main.min.da9b40dc1cd5daa9f0a5167fd8cf2e6a36bfb1fb6046d9a9b715016b30857cd5.js"></script> <script> window.__ow = window.__ow || {}; window.__ow.organizationId = "b9c3b2e3-c30b-4ffd-9456-2ef926ae2abd"; window.__ow.template_id = "6039c5f3-63b8-4599-8f53-8253192eff7d"; window.__ow.integration_name = "manual_settings"; window.__ow.product_name = "chatbot"; ;(function(n,t,c){function i(n){return e._h?e._h.apply(null,n):e._q.push(n)}var e={_q:[],_h:null,_v:"2.0",on:function(){i(["on",c.call(arguments)])},once:function(){i(["once",c.call(arguments)])},off:function(){i(["off",c.call(arguments)])},get:function(){if(!e._h)throw new Error("[OpenWidget] You can't use getters before load.");return i(["get",c.call(arguments)])},call:function(){i(["call",c.call(arguments)])},init:function(){var n=t.createElement("script");n.async=!0,n.type="text/javascript",n.src="https://cdn.openwidget.com/staging/openwidget.js",t.head.appendChild(n)}};!n.__ow.asyncInit&&e.init(),n.OpenWidget=n.OpenWidget||e}(window,document,[].slice)) </script> <noscript>You need to <a href="https://www.chatbot.com/help/chat-widget/enable-javascript-in-your-browser/" rel="noopener nofollow">enable JavaScript</a> in order to use the AI chatbot tool powered by <a href="https://www.chatbot.com/" rel="noopener nofollow" target="_blank">ChatBot</a> </noscript> </body> </html>

CINXE.COM

Hairlust Enhances Customer Experience with AI | ChatBot Success Story