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Riding the Bus | Transpo
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sb-container-wide sb-container-none-lg"> <div class="sb-section__content"> <div class="sb-page-content sb-body-text sb-no-inner-margin"> <figure class="wp-block-image alignright size-large"><img fetchpriority="high" decoding="async" width="1200" height="900" src="https://sbtranspo.com/wp-content/uploads/2023/09/2P5A0201-1200x900.jpg" alt="" class="wp-image-245" srcset="https://www.sbtranspo.com/wp-content/uploads/2023/09/2P5A0201-1200x900.jpg 1200w, https://www.sbtranspo.com/wp-content/uploads/2023/09/2P5A0201-300x225.jpg 300w, https://www.sbtranspo.com/wp-content/uploads/2023/09/2P5A0201-768x576.jpg 768w, https://www.sbtranspo.com/wp-content/uploads/2023/09/2P5A0201-1536x1152.jpg 1536w, https://www.sbtranspo.com/wp-content/uploads/2023/09/2P5A0201-2048x1536.jpg 2048w, https://www.sbtranspo.com/wp-content/uploads/2023/09/2P5A0201-600x450.jpg 600w" sizes="(max-width: 1200px) 100vw, 1200px" /></figure><p>Transpo is committed to providing safe, reliable, courteous, accessible and user-friendly service to its customers. To ensure equality and fairness, Transpo is committeed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling <a href="tel:574-232-9901">574.232.9901</a> or emailing <a href="/cdn-cgi/l/email-protection#84e6f1f7edeae2ebc4f7e6f0f6e5eaf7f4ebaae7ebe9bbf7f1e6eee1e7f0b9d6e1f5f1e1f7f0a1b6b4e2ebf6a1b6b4c9ebe0ede2ede7e5f0edebeaf7"><span class="__cf_email__" data-cfemail="f0928583999e969fb083928482919e83809fde939f9d">[email protected]</span></a>.</p><h2 class="wp-block-heading is-style-01">Boarding Information</h2><ul class="wp-block-list"><li>Select the route to your destination and arrive at the bus stop at least five minutes before your bus is scheduled to depart.</li> <li>Each bus displays the name and number of the route above the windshield and next to the front door. Make sure you are boarding the correct bus as several buses may travel along the same route.</li> <li>Please have exact fare ready to deposit in the fare box or have your day, two-week or 31-day bus pass ready. <a href="https://sbtranspo.com/fares-passes/" data-type="page" data-id="72">Click HERE</a> for information on purchasing bus passes.</li> <li>When you are about a block away from your destination, signal the driver by pulling the cord above or between the windows.</li></ul><h2 class="wp-block-heading is-style-01">Wheelchair Access</h2><p>All Transpo buses are wheelchair accessible, in accordance with ADA guidelines and regulations. Mobility devices must be properly secured to ensure the safety of all Transpo passengers. All Transpo operators are trained in mobility device securement and will assist passengers during the boarding process.</p><h2 class="wp-block-heading is-style-01">Strollers</h2><p>The following guidelines have been put in place to protect the safety of children and other passengers on the bus.</p><p>Folding the stroller not only makes it easier for other customers to get on and off the bus, but it makes the ride safer for the adult customer and child. A child in a stroller runs the risk of being injured as a result of sudden bus movements.</p><p>Please remove the child from the stroller and fold the stroller prior to boarding the bus.</p><p>The folded stroller should be stored under or between the seats and out of the way. Strollers may not block the aisle or doors at any time.</p><p>The child must be held in the lap of the adult customer or in the seat alongside the adult for the duration of the ride. The care and control of the child is the responsibility of the adult passenger.</p><p>Operators are unable to assist with the boarding, folding and storing of strollers.</p><h2 class="wp-block-heading is-style-01">Rules of the Road</h2><p>For the safety and comfort of all passengers on Transpo, please observe the following rider guidelines:</p><ul class="wp-block-list"><li>Fares are based on one-way trips. Round trips, or riding past the end of the line, are considered a second trip and require an additional fare.</li> <li>Passengers are prohibited from standing in front of the white line and may not distract the driver.</li> <li>Smoking is prohibited on all Transpo buses and properties, including transfer centers and administrative offices.</li> <li>Eating and drinking on board is prohibited. To avoid spills and litter, please keep any food and liquids carried on board unopened.</li> <li>Please be courteous and give up your seat to an elderly or disabled rider. The side-facing seats at the front of the bus are reserved for these individuals.</li> <li>Music and hands-free mobile devices require the use the headphones.</li> <li>Certified service animals and small animals in enclosed cages are allowed on Transpo buses.</li> <li>Riders must be able to carry on all bags / items in one trip without assistance from drivers (see above stroller guidelines). All carts (rolling, grocery, etc.) are permitted, but may not block the aisle and doorways. </li> <li>The use of profanity is prohibited on board Transpo vehicles.</li> <li>Firearms and weapons are not permitted on board Transpo vehicles.</li> <li>Please be courteous and respectful of Transpo passengers and employees.</li> <li>Unsafe behaviors or activities will not be tolerated. The safety of all passengers and employees is a priority. Please report any unsafe behavior to the operator.</li></ul><p>Passengers exhibiting any unsafe or violent behavior, may be asked to leave the bus.</p> </div> </div> </div> </div> <div class="sb-layout__sidebar-area"> <div class="sb-layout__container sb-container sb-container-wide sb-container-none-lg"> <div class="sb-sidebar sb-sidebar--default"> <div class="sb-widget sb-widget--common sb-widget--transit-app"> <h2 class="sb-widget__title">Get the Token Transit App</h2> <div class="sb-widget__content"> <div class="sb-widget__icon"> <img src="https://www.sbtranspo.com/wp-content/themes/transpo-2023/assets/images/Token-Transit-App.png" alt="Token Transit App" width="512" height="512"> </div> <div class="sb-widget__description sb-no-inner-margin"> <p><strong>No Cash. No Cards. No Contact.</strong> The Token Transit App offers a quick and reliable way to purchase fares. Download the app today!</p> </div> </div> <div class="sb-widget__badges"> <a href="https://apps.apple.com/us/app/token-transit/id1163625818" target="_blank" rel="noopener"><img src="https://www.sbtranspo.com/wp-content/themes/transpo-2023/assets/images/App-Store-Badge.png" alt="Download on the App Store" width="359" height="120"></a> <a href="https://play.google.com/store/apps/details?id=com.tokentransit.tokentransit" target="_blank" rel="noopener"><img src="https://www.sbtranspo.com/wp-content/themes/transpo-2023/assets/images/Google-Play-Badge.png" alt="Get it on Google Play" width="405" height="120"></a> </div> </div> <div class="sb-widget sb-widget--common sb-widget--trip-planner"> <h2 class="sb-widget__title">Quick Trip Planner</h2> <div class="sb-trip-form"> <form class="sb-form sb-js-trip-form" method="get" action="https://www.sbtranspo.com/plan-your-trip/" autocomplete="off"> <div class="sb-flex-row"> <div class="sb-flex-column"> <div class="sb-form__field"> <label class="sr-only" for="trip-from-6746e5efe2047">Starting Point</label> <input id="trip-from-6746e5efe2047" type="text" name="from" value="" placeholder="Starting Point"> </div> </div> <div class="sb-flex-column"> <div class="sb-form__field"> <label class="sr-only" for="trip-to-6746e5efe2047">Destination</label> <input id="trip-to-6746e5efe2047" type="text" name="to" value="" placeholder="Destination"> </div> </div> <div class="sb-flex-column sm:tw-flex-col-6 lg:tw-flex-col-12"> <div class="sb-form__field"> <label class="sr-only" for="trip-date-6746e5efe2047">Departure Date (MM/DD/YYYY)</label> <input type="text" id="trip-date-6746e5efe2047" class="sb-js-datepicker" name="date" value="" placeholder="Departure Date (MM/DD/YYYY)"> </div> </div> <div class="sb-flex-column sm:tw-flex-col-6 lg:tw-flex-col-12"> <div class="sb-form__fields-inline"> <div class="sb-form__field tw-flex-auto"> <label class="sr-only" for="trip-time-6746e5efe2047">Departure Time (HH:MM)</label> <input type="text" id="trip-time-6746e5efe2047" class="sb-js-timepicker" name="time" value="" placeholder="Departure Time (HH:MM)"> </div> <div class="sb-form__field tw-flex-none"> <label class="sr-only" for="trip-meridiem-6746e5efe2047">AM / PM</label> <select id="trip-meridiem-6746e5efe2047" name="meridiem"> <option value="am" selected>AM</option> <option value="pm">PM</option> </select> </div> </div> </div> <div class="sb-flex-column"> <div class="sb-form__submit"> <input type="hidden" name="origin" value=""> <input type="hidden" name="destination" value=""> <input type="submit" class="sb-button sb-button--fill is-color-orange is-size-small" value="Go"> </div> </div> </div> </form> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> (function( id ) { var date = new Date(); var dateInput = document.getElementById('trip-date-' + id); var timeInput = document.getElementById('trip-time-' + id); var meridiemInput = document.getElementById('trip-meridiem-' + id); if ( dateInput && ! dateInput.value ) { dateInput.value = [ (date.getMonth() + 1).toString().padStart(2, '0'), (date.getDate()).toString().padStart(2, '0'), (date.getFullYear()).toString() ].join( '/' ); } if ( timeInput && ! timeInput.value ) { timeInput.value = [ (date.getHours() % 12 || 12).toString().padStart(2, '0'), (date.getMinutes()).toString().padStart(2, '0') ].join( ':' ); } if ( meridiemInput ) { if ( date.getHours() < 12 ) { meridiemInput.value = 'am' } else { meridiemInput.value = 'pm'; } } })('6746e5efe2047'); </script> </div> </div> <nav class="sb-widget sb-widget--common sb-widget--page-links"> <h2 class="sb-widget__title">Rider Info</h2> <ul class="menu"><li class="page_item page-item-179"><a href="https://www.sbtranspo.com/rider-info/access/">Access</a></li> <li class="page_item page-item-173"><a href="https://www.sbtranspo.com/rider-info/bike-racks/">Bike Racks</a></li> <li class="page_item page-item-177"><a href="https://www.sbtranspo.com/rider-info/lost-found/">Lost & Found</a></li> <li class="page_item page-item-206"><a href="https://www.sbtranspo.com/rider-info/notre-dame-home-football-games/">Notre Dame Home Football Games</a></li> <li class="page_item page-item-195"><a href="https://www.sbtranspo.com/rider-info/reduced-fare-card/">Reduced Fare Card</a></li> <li class="page_item page-item-575"><a href="https://www.sbtranspo.com/rider-info/riders-guide/">Rider’s Guide</a></li> <li class="page_item page-item-169 current_page_item"><a href="https://www.sbtranspo.com/rider-info/riding-the-bus/" aria-current="page">Riding the Bus</a></li> <li class="page_item page-item-175"><a href="https://www.sbtranspo.com/rider-info/safety-security/">Safety & Security</a></li> <li class="page_item page-item-224"><a href="https://www.sbtranspo.com/rider-info/transpo-field-trip-program/">Transpo Field Trip Program</a></li> </ul></nav> </div> </div> </div> </div> </div> </div> </main> </div> <footer id="colophon" class="site-footer"> <div class="sb-footer sb-footer--default"> <div class="sb-footer__container sb-container sb-container-none sb-container-wide-xl"> <div class="sb-footer__inner"> <div class="sb-footer__right"> <div class="sb-container sb-container-wide-lg"> <div class="sb-flex-row"> <div class="sb-flex-column tw-flex-col-12 md:tw-flex-col-4"> <h2 class="sr-only">Contact</h2> <div class="sb-footer__content sb-no-inner-margin"> <h3>Phone</h3> <div>Information Line: <a class="tw-inline-block" href="tel:574-233-2131">(574) 233-2131</a></div> <div>Administration Office: <a class="tw-inline-block" href="tel:574-232-9901">(574) 232-9901</a></div> <h3>Email</h3> <div><a href="/cdn-cgi/l/email-protection#583a2d2b31363e37182b3a2c2a39362b2837763b3735"><span class="__cf_email__" data-cfemail="96f4e3e5fff8f0f9d6e5f4e2e4f7f8e5e6f9b8f5f9fb">[email protected]</span></a></div> <h3>Information Line Hours</h3> <div>7 AM – 6 PM, Monday – Friday</div> </div> </div> <div class="sb-flex-column tw-flex-col-12 md:tw-flex-col-4"> <h2 class="sr-only">Address</h2> <div class="sb-footer__content sb-no-inner-margin"> <h3>Transpo Administrative Offices</h3> <div class="sb-site-address"><span class="address-street">1401 S Lafayette Blvd</span> <br><span class="address-locality">South Bend</span>, <span class="address-region">IN</span> <span class="address-postal-code">46613</span> </div> <h3>Office Hours</h3> <div>8 AM – 5 PM, Monday – Friday</div> </div> </div> <div class="sb-flex-column tw-flex-col-12 md:tw-flex-col-4"> <h2 class="sr-only">Links</h2> <div class="sb-footer__content is-last-item sb-no-inner-margin"> <h3>Transpo Quick Links</h3> <ul id="menu-footer" class="menu"><li id="menu-item-618" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-618"><a href="https://www.sbtranspo.com/plan-your-trip/">Trip Planner</a></li><li id="menu-item-619" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-619"><a href="https://www.sbtranspo.com/plan-your-trip/routes-and-fares/token-transit-app/">Token Transit App</a></li><li id="menu-item-620" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-620"><a href="https://www.sbtranspo.com/plan-your-trip/routes-and-fares/">Route Schedule</a></li><li id="menu-item-621" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-621"><a href="https://www.sbtranspo.com/rider-info/access/">Access</a></li></ul> </div> </div> </div> </div> </div> <div class="sb-footer__left"> <div class="sb-container sb-container-wide-lg sb-container-none-xl"> <a class="site-logo" href="https://www.sbtranspo.com" rel="home"> <img src="https://www.sbtranspo.com/wp-content/themes/transpo-2023/assets/images/logos/Transpo-Logo-White.png" srcset="https://www.sbtranspo.com/wp-content/themes/transpo-2023/assets/images/logos/Transpo-Logo-White@2x.png 2x" alt="Transpo" width="236" height="64"> </a> <nav class="sb-social-links" aria-label="Social 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All Rights Reserved. </div> <div class="site-credit"> <span class="site-by">Site By:</span> <a href="https://www.redelephantdigital.com/" target="_blank" rel="noopener"> <span class="sr-only">Red Elephant Digital Media</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 587.372 80" width="103" height="14"><path d="M162.843 71.66a3.8 3.8 0 0 1-3.816 3.817h-2.968a3.8 3.8 0 0 1-3.816-3.816V53.959c0-5.3-2.968-8.268-8.163-8.268h-4.77v25.97c0 2.122-1.696 3.816-3.71 3.816h-2.969a3.8 3.8 0 0 1-3.816-3.816V7.844a3.8 3.8 0 0 1 3.816-3.815h13.357c13.04 0 17.597 6.573 17.597 20.778 0 6.573-1.165 11.87-4.453 15.159l-.848.847c3.076 3.285 4.56 7.635 4.56 13.146v17.702zM139.31 34.98h4.771c5.936 0 9.01-2.967 9.01-10.173 0-7.211-1.59-10.18-7.102-10.18h-6.679v20.354zM197.505 4.135a3.8 3.8 0 0 1 3.817 3.815v2.862a3.8 3.8 0 0 1-3.817 3.816h-16.219v19.93h13.357a3.8 3.8 0 0 1 3.816 3.819v2.86a3.8 3.8 0 0 1-3.816 3.815h-13.357V65.09h16.22a3.8 3.8 0 0 1 3.816 3.814v2.864a3.802 3.802 0 0 1-3.817 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class="sb-flex-row tw-items-center"> <div class="sb-flex-column tw-flex-1"> <h2 class="h3 is-style-01">Rider Alerts <span>2</span></h2> </div> <div class="sb-flex-column tw-flex-none tw-w-auto"> <div class="site-buttons"> <button class="sidr-alert-close"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"> <rect x="2" y="15" width="28" height="2" rx="1" transform-origin="center" style="transform:rotate(45deg)"></rect> <rect x="2" y="15" width="28" height="2" rx="1" transform-origin="center" style="transform:rotate(-45deg)"></rect> </svg> <span class="sr-only">Close Rider Alerts</span> </button> </div> </div> </div> <div class="sb-flex-row tw-items-center tw-mt-12 -tw-mb-12"> <div class="sb-flex-column tw-flex-1"> <label for="rider-alerts-filter" class="sr-only">Filter rider alerts by route</label> <select id="rider-alerts-filter" class="sb-js-filter-alerts"> <option value="0">All Routes</option> <option value="411">5 – North Michigan/Laurel Woods</option> <option value="422">8 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