CINXE.COM

<!DOCTYPE html><html prefix="og: http://ogp.me/ns#" dir="ltr" lang="fr" class="no-js"> <head> <title> La Communauté SFR </title>  <link rel="icon" type="image/x-icon" href='https://la-communaute.sfr.fr/html/@BC969E81782359817251E0B852422E95/assets/favicon.png' /> <meta name="google-site-verification" content="tzDu5Tmjb95WXkOlX8HPA6fvgldsHVq2EwLlNuvfb-k" /> <meta content="Avec la communauté d’entraide SFR : trouver des solutions, partager des astuces, demander conseil" name="description"/><meta content="width=device-width, initial-scale=1.0" name="viewport"/><meta content="text/html; charset=UTF-8" http-equiv="Content-Type"/><link href="https://la-communaute.sfr.fr/" rel="canonical"/> <meta content="Forum SFR" property="og:site_name"/><meta content="website" property="og:type"/><meta content="https://la-communaute.sfr.fr/" property="og:url"/><meta content="Avec la communauté d’entraide SFR : trouver des solutions, partager des astuces, demander conseil" property="og:description"/><meta content="La Communauté SFR" property="og:title"/> <link class="lia-link-navigation hidden live-links" title="Nouveaux sujets de forum dans La Communauté SFR" type="application/rss+xml" rel="alternate" id="link" href="/sfrfr/rss/Community?interaction.style=forum"></link> <link class="lia-link-navigation hidden live-links" title="Tous les posts du forum dans La Communauté SFR" type="application/rss+xml" rel="alternate" id="link_0" href="/sfrfr/rss/Community?interaction.style=forum&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="Nouveaux articles de blogs dans La Communauté SFR" type="application/rss+xml" rel="alternate" id="link_1" href="/sfrfr/rss/Community?interaction.style=blog"></link> <link class="lia-link-navigation hidden live-links" title="Tous les envois relatifs au blog dans La Communauté SFR" type="application/rss+xml" rel="alternate" id="link_2" href="/sfrfr/rss/Community?interaction.style=blog&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="Nouveaux produits" type="application/rss+xml" rel="alternate" id="link_3" href="/sfrfr/rss/Community?interaction.style=review"></link> <link class="lia-link-navigation hidden live-links" title="Tous les examens et commentaires" type="application/rss+xml" rel="alternate" id="link_4" href="/sfrfr/rss/Community?interaction.style=review&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="Nouveaux sujets du groupe dans La Communauté SFR" type="application/rss+xml" rel="alternate" id="link_5" href="/sfrfr/rss/Community?interaction.style=group"></link> <link class="lia-link-navigation hidden live-links" title="Toutes les publications du groupe dans La Communauté SFR" type="application/rss+xml" rel="alternate" id="link_6" href="/sfrfr/rss/Community?interaction.style=group&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="Nouveaux envois relatifs au média dans La Communauté SFR" type="application/rss+xml" rel="alternate" id="link_7" href="/sfrfr/rss/Community?interaction.style=media"></link> <link class="lia-link-navigation hidden live-links" title="Tous les envois relatifs au média dans La Communauté SFR" type="application/rss+xml" rel="alternate" id="link_8" href="/sfrfr/rss/Community?interaction.style=media&feeds.replies=true"></link> <link href="/skins/1905039/7c328400202eadbcfc38d29e1c6a7279/sfr_responsive.css" rel="stylesheet" type="text/css"/> <script src="https://static.s-sfr.fr/stats/header.js"></script> <script type="text/javascript" src="/t5/scripts/A8A4D60844A7A24245ECDC960EA81DEE/lia-scripts-head-min.js"></script><script language="javascript" type="text/javascript">  </script><script type="text/javascript" src="/t5/scripts/D60EB96AE5FF670ED274F16ABB044ABD/lia-scripts-head-min.js"></script></head> <body class="lia-user-status-anonymous CommunityPage lia-body" id="lia-body"> <div id="087-172-7" class="ServiceNodeInfoHeader"> </div> <div class="lia-page"> <center>  <style> @font-face{font-family:PI;src:url(//static.s-sfr.fr/img/pic.woff2)} @font-face{font-family:SR;src:url(//static.s-sfr.fr/assets/fonts/Poppins-Regular.woff2)} @font-face{font-family:SB;src:url(//static.s-sfr.fr/assets/fonts/Poppins-Bold.woff2)} @font-face{font-family:SD;src:url(//static.s-sfr.fr/assets/fonts/Poppins-Black.woff2)} html,body{overflow-x:hidden} body{margin:0;padding:0} body:before{height:0} body.Home #eThS{transition:top .5s} body.hF:not(.basket-displayed):before{display:block;content:''} body.hF:not(.basket-displayed) #eThS{position:fixed;top:0} body:not(.Media) #eThS{box-shadow:0 4px 9px 0 #2222} body.hM:after,body.hL:after,#eThS.hL:after{content:"";position:fixed;z-index:62000;width:100%;height:100%;top:0;left:0;background:#0003;backdrop-filter:blur(2px)} html>body.hL{max-height:100vh;overflow:hidden!important} #eThS,#eThS *,#eThS :before,#eThS :after{display:inline-block;position:static;box-sizing:border-box;font:inherit;color:inherit;background:#0000;margin:0;padding:0;min-width:0;max-width:none;width:auto;height:auto;text-align:inherit;vertical-align:top;box-shadow:none;border:0;border-radius:0;outline:0;user-select:none;-webkit-font-smoothing:antialiased} #eThS{position:relative;visibility:visible;z-index:62100;font:0/1.2 SR,Arial;color:#181818;background:#f2f2f2;width:100%;word-break:normal;text-align:center} #eThS.hL:after{z-index:1} #eThS.rs .Z{transition:none} #eThS :focus-visible{outline:2px solid #000;outline-offset:1px} #eThT .hi{outline-color:#000} #eThS>.A>a{font-size:14px;padding:4px;margin:8px} #eThS a,#eThT summary,#eThS button,#eThS .Z>span{text-decoration:none;cursor:pointer;border-radius:8px} #eThS sup{font-size:70%;transform:translateY(-4px)} #eThS b{display:inline;font-family:SB,Arial} #eThS [data-pi]{font:0/0 Arial} #eThS [data-pi]:before{font:1em/1 PI;white-space:pre;content:attr(data-pi);content:attr(data-pi) / ""} #eThS [data-n]{position:relative} #eThS [data-n]:after{position:absolute;left:calc(50% + 12px);top:8%;transform:translateX(-50%);font:10px/1 SR;padding:2px 3px;content:attr(data-n);color:#fff;background:#d90d25;min-width:14px;text-align:center;border-radius:8px} #eThS [data-n].PT:after{content:attr(data-n)/attr(data-n)" produit"} #eThS [data-n].WM:after{content:attr(data-n)/attr(data-n)" message"} #eThS [data-n].EC:after{content:attr(data-n)/attr(data-n)" notification"} #eThT .Z.EC .C,#eThT .Z.EC .NO,#eThT .Z.EC.C.O>ul>li,#eThT .Z.EC.C .D,nav#eThM>*,#eThM .Z>.W>button,#eThS summary::-webkit-details-marker{display:none} #eThS>nav,#eThS>nav>div,nav#eThM .W,#eThM>.Z li,#eThS .Z>span,#eThT .Z.EC.C .C,#eThT .Z.EC.C.O>.NO{display:block} #eThT .Z.EC.C.O :has(.CN){display:inline-block} #eThT .Z.EC.C.O .CN{font-size:0} #eThT .Z.EC.O .CN:after{font-size:12px;content:'Retour'} #eThT .Z.EC .eThX{display:block;position:absolute;right:24px;top:24px;width:24px;height:24px;background:#181818;color:#fff;border-radius:50%;font-size:0} #eThT .Z.EC .eThX:before{font:12px/2 PI;padding:0 6px} #eThS .W{position:relative;text-align:left} #eThS .Z{position:absolute;z-index:4;text-align:center;left:0;top:56px;width:100%;background:#fff;transform-origin:top;transform:scaleY(0);transition:.3s .3s transform} #eThT .Z{z-index:5} #eThS .Z>*{opacity:0;transition:.2s opacity} #eThS .RED{color:#d90d25;font-family:SB,Arial} #eThT .SFR{border-radius:0;outline-offset:-3px;outline-width:3px} #eThT .SFR:before{font-size:56px;color:#fff;background:#e2001a} #eThT [name=q]{padding:0 0 0 16px;font:14px/38px SR,Arial;width:calc(100% - 40px);height:40px;border:1px solid #70707b;border-right-width:0;border-radius:8px 0 0 8px;outline-offset:0} #eThT input::placeholder{color:#70707b;opacity:1} #eThT input:focus::placeholder{opacity:0} #eThT input:focus+span{position:absolute;display:block;font:10px/1 SR,Arial;color:#555;transform:translate(16px,-53px)} #eThT .OK{height:40px;width:40px;text-align:center;background:#181818;color:#fff;border:1px solid #181818;border-left-width:0;border-radius:0 8px 8px 0;outline-offset:0} #eThT .OK:focus-visible{border:1px solid #fff} #eThT .OK:before{font:22px/1 PI} #eThT>.W>ul{position:absolute;right:0} #eThT>.W li>a,#eThT summary{padding:0 12px} #eThT>.W li [data-pi]:before{font:24px/40px PI} #eThT>.W li [data-ec]:before{font:10px/2 SB,Arial;content:attr(data-ec);color:#d90d25;border:2px solid #d90d25;border-radius:50%;width:24px;display:block;text-align:center;margin:16px 0;text-shadow:none} #eThT summary+.Z{position:fixed} #eThT .PT.O,#eThT [open]>#eThPL{color:#d90d25} #eThT [open]>div,#eThT>.RE:not(:empty),#eThT [open]>.Z.EC{transform:scale(1)} #eThT [open]>div>*,#eThT>.RE:not(:empty)>*{opacity:1;transition:.1s .3s opacity} #eThT .Z.PL li>a{margin:8px;padding:20px 2px;width:140px;font:14px/22px SB,Arial;border-radius:8px} #eThT .Z.PL li>a:before{display:block;font:32px/1 PI} #eThT>.RE{height:auto;text-align:left;padding:16px;top:128px;font:14px/1.5 SB,Arial;color:#8a8a8a} #eThT>.RE>p{display:block;margin:0;padding:4px;font:24px/1.5 SB,Arial;cursor:pointer} #eThT>.RE>p:hover,#eThT>.RE>p.A{background:#eee;outline:1px solid #555} #eThT>.RE>.b,#eThT>.RE b{color:#181818} #eThT .Z.EC{padding:24px;text-align:center;overflow:auto} #eThT .Z.EC ul,#eThT .Z.EC li,#eThT .Z.EC>p{display:block;padding:0} #eThT .Z.EC li>*,#eThT .Z.EC>p{font:14px/22px SR,Arial} #eThT .Z.EC li>a{display:block;max-width:352px;margin:0 auto;padding:8px 0} #eThT .Z.EC p.T{font:24px/1.5 SB,Arial;margin:0 0 16px} #eThT .Z.EC p.T:before{display:block;font-size:36px} #eThT .Z.EC .B,#eThT .Z.EC .X{text-align:center;max-width:352px;font:14px/16px SB,Arial;padding:12px 24px;margin:16px auto;width:auto;border-radius:8px;outline-offset:0} #eThT .Z.EC .B{color:#fff;background:#d90d25} #eThT .Z.EC .B:hover{background:#a60e20} #eThT .Z.EC .X{background:#0000;color:#181818;border:1px solid #181818} #eThT .Z.EC .X:hover{color:#000;border-color:#000} #eThT #eThEC.C{margin:-2px 2px;padding:2px} #eThT #eThEC.C:before{margin:0;width:40px;border-radius:8px;font:14px/36px SB,Arial;border-width:2px} #eThEC.C:after{left:calc(50% + 18px);top:0} #eThT .Z.EC.C .CN,#eThS .NEW:after{display:inline-block;margin:16px auto 0;padding:0 8px;color:#d90d25;background:#fee;border-radius:4px;font:12px/1.5 SB,Arial} #eThT .NO{background:#fcfcfc;border:0 solid #ccc;border-width:1px 0 0;margin:24px 0;max-height:80vh;overflow:auto} #eThT .NO>div{display:block} #eThS .Z>.W p,#eThS .Z>.W li{display:block} #eThS .Z>.W .NEW:after{content:'Nouveau';white-space:nowrap;margin:3px 0 0 8px} #eThS .Z>.W p{font:24px/1.5 SB,Arial;margin:16px 0} #eThS .Z>.W a{font:14px/22px SR,Arial;margin:0 0 8px} #eThM>.Z:after{content:none} #eThS .W>div{display:block;margin:0 0 8px} #eThT .Z.EC a:before,#eThS .Z>.W [data-pi]:before{font:24px/1 PI;margin:0 8px 0 0} #eThT .Z.EC a.B.R{background:#181818} #eThT .Z.EC a.B.R:focus-visible{border:2px solid #fff;line-height:12px} #eThT .Z.EC p>b{display:inline-block;min-width:120px} #eThS .Z>.W p[data-pi]:before{line-height:1.5} #eThS .W>.DC{background:#f2f2f2;border-radius:8px} #eThS .W>.DC a{margin:0 0 16px} #eThS .W>.SEO{width:99%;max-width:none;padding:16px 0} #eThS .W>.SEO>li{display:inline-block} #eThS .W>.SEO>li>a{margin:0 12px 8px;padding:0 12px;border:1px solid #a0a0a0;border-radius:12px;outline-offset:0} #eThS #eTp{outline:0} body.hSc:not(.basket-displayed):before{display:block;height:108px;content:''} body.hSc:not(.basket-displayed) #eThS{position:fixed;left:0;top:-56px} #eThN #eThN2{display:none} #eThN{background:#fff} #eThN>.W>*{font:14px/2 SR,Arial;color:#181818;padding:0 16px;border-radius:20px;outline-offset:-12px} #eThN #eThN2+span,#eThN [for=eThN2]{position:relative;font-family:SB,Arial} #eThN #eThA label:before{content:""} #eThN>.W>a{position:relative} #eThN li{display:block} #eThN li>a{padding:8px 16px;width:100%;font:14px/1.2 SR,Arial} @media(max-width:960px){ #eThT>.W .F,#eThS>#eThM,body.hL::-webkit-scrollbar{display:none} #eThS.hL:after{height:0} #eThT form{opacity:0;width:80px;text-align:left;position:relative;z-index:-1} #eThT li>*{margin:8px 0} #eThT [open] form{z-index:9;margin:16px;width:calc(100% - 32px);opacity:1;transition:.1s .2s opacity} #eThT [open] .Z.MB{position:absolute;overflow:auto;top:56px;left:auto;right:0;height:calc(100vh - 56px);transform:scale(1);opacity:1;width:100vw;z-index:6;text-align:left;padding:16px} #eThT .Z.MB>ul>li{display:block;margin:8px 0 0} #eThT .Z.MB .mb{margin:8px 0 4vh} #eThT .Z.MB>ul>li>*{display:inline-block;margin:0;padding:0} #eThT .Z.MB button,#eThT .Z.MB .RED{border-radius:8px;font:24px/1.5 SB,Arial} #eThT .Z.MB button+.Z{transform:scaleX(0);transform-origin:right;right:0;top:0;padding:0 16px;display:none;z-index:8} #eThS .Z>.W>ul{display:block} #eThT .Z.MB .V+.Z{display:block} #eThT .Z.MB .A+.Z{transform:scaleX(1)} #eThT .Z.MB .A+.Z>*{opacity:1} #eThT .Z.MB .W{display:block;max-height:calc(100vh - 112px);overflow:auto;padding-bottom:40px} #eThT .Z.MB .F{font:14px/22px SR,Arial} #eThT .Z.MB .F[data-pi]:before{position:relative;font:20px/1.2 PI;margin:0 8px 0 0} #eThT #eThMB{padding:0 4px;margin:0 12px 0 4px} #eThT [open] #eThMB:before{color:#d90d25;content:"l";content:"l"/"Fermer"} #eThT .Z.PL li{display:inline-block;max-width:40vw} #eThS .Z.MB .W{padding:0 4px;margin:0 -4px} #eThS .Z.MB div>button{font:0/1 Arial;text-align:left;display:block;margin:16px 0 0} #eThS .Z.MB div>button:after{content:'m';font:32px/1 PI} #eThT .Z.PL{height:calc(100vh - 56px);top:56px} #eThS .W>.DC{padding:4px 16px;margin:24px 0 16px} #eThT .Z.EC li>a{max-width:256px;text-align:left} #eThT [open] .Z.EC{max-height:calc(100vh - 56px)} #eThEC{color:#d90d25} #eThN>.W{padding:12px 0} #eThN #eThN2+span{display:none} #eThN #eThA{margin:0} #eThN #eThA .dropdown{top:92px;width:calc(100% + 2px);transform:none} #eThN>.W>*{width:100%} #eThN label{position:relative} #eThN [data-lb]:after{display:inline-block;content:attr(data-lb);font-family:SR,Arial;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:calc(99% - 180px);position:absolute;right:40px} #eThN label:before{content:'>';font:bold 16px/1.2 none;transform:scaleX(2) rotate(90deg);display:inline-block;position:absolute;top:5px;right:20px;z-index:1} #eThN>.W>a,#eThN>.W>div{font-size:0} #eThN2:checked~[data-pi]:before{font:24px/1.2 PI;margin:0 8px 0 0} #eThN2:checked~a,#eThN2:checked~div,#eThN:has(.W>a:focus-visible) .W>a{font:14px/1 SR,Arial;padding:4px;margin:2px 12px;width:calc(100% - 25px);outline-offset:0} #eThN2:checked~label:before,#eThN:has(.W>a:focus-visible) label:before{transform:scaleX(2) rotate(-90deg)} #eThN2:checked~:last-child{margin-bottom:16px} #eThN2:checked~#eThA{display:none} #eThN>.W>ul{width:calc(100% - 20px);border-left:1px solid #c8c8c8;padding:0 0 0 12px;margin:0 0 4px 16px;border-radius:0} #eThN #eThN2~ul{display:none;transform:none} #eThN #eThN2:checked~ul{display:block} } @media(min-width:960.1px){ #eThS.hL:after{position:absolute;height:182px} #eThS .W{max-width:1344px;width:100%;margin:0 auto;padding:0 32px} #eThS .Z{top:70px} #eThT .SFR:before{font-size:70px} #eThT form,#eThT .F{display:inline-block} #eThT form{width:calc(100% - 640px);margin:15px 40px;transition:all .3s;position:static} #eThT form.A{margin:15px calc(50% - 376px);width:520px} #eThT>.W>ul{top:7px;right:28px} #eThT>.W li{padding:8px 0} #eThT>.W li>a,#eThT summary{padding:0 16px} #eThT .F:not(.X){font:14px/32px SR,Arial;padding-top:4px;border-bottom:4px solid #0000} #eThT .F:not(.X):before{content:none} #eThT .Z.PL{padding:32px 0} #eThT .Z.PL a:hover{background:#fee;color:#d90d25} #eThEC.EC{margin:-2px 14px 0 6px;padding:2px;border-radius:8px} #eThEC:before{width:40px;border-radius:8px} #eThEC:not(.C):before{display:block;text-align:center;color:#fff;background:#d90d25;font:24px/40px PI} .Media #eThEC:not(.C):before{filter:invert(1)} #eThEC.C:before{font:14px/36px SB,Arial;border-width:2px} .Media #eThT .Z.PL a:hover{background:#cff;color:#009c8a} #eThT .Z.PL a.hi{color:#d90d25} .Media #eThT .Z.PL a.hi{color:#009c8a} #eThT li:has(.RE),#eThT .MB,#eThT form.A+ul .F{display:none} #eThT .Z.EC{text-align:left;top:0;padding-top:44px;left:auto;right:0;width:400px;height:100vh;transform-origin:right;transform:scaleX(0)} #eThT .Z.EC:after{right:100%;top:0;width:900vw;height:100vh} #eThT .Z.EC p.T{margin-top:80px} #eThT .Z.EC .eThX{left:24px;right:auto} #eThM>a{position:relative;display:inline-block;font:14px/48px SR,Arial;padding:4px 20px} #eThM>a:focus-visible{outline-offset:-12px;border-radius:20px} #eThT .hi{color:#d90d25} .Media #eThT .hi{color:#009c8a} #eThM>a:after,#eThN>.W>a:after{position:absolute;content:"";display:block;width:100%;height:4px;left:0;bottom:0} #eThM>a:hover:after,#eThN>.W>a:hover:after{background:#7777} #eThM>a.hi:after,#eThN>.W>a.hi:after{background:#d90d25} .Media #eThM>a.hi:after,.Media #eThN>.W>a.hi:after{background:#009c8a} #eThT>.RE{min-height:112px;padding:16px calc(50% - 300px)} #eThS .Z>span,#eThT .PL>button{display:none} #eThM>.Z{top:126px;transition:0s box-shadow,.3s .3s transform} #eThM>button{display:inline-block;height:16px;width:16px;margin:20px -7px 0 -9px;opacity:0;position:relative;z-index:-1} #eThM>button:after{content:"A";font:16px/1 PI;transform:rotate(-90deg);transition:.3s all} #eThM>.O:after{transform:rotate(90deg)} #eThM>a:focus-visible+button,#eThM>button:focus-visible{opacity:1;z-index:1;border-radius:4px;outline-offset:4px} #eThM:has(:focus-visible)>div,#eThS>#eThM.H>div{display:none} #eThM>.O:focus-visible+div,#eThM>div:has(:focus-visible){display:block} #eThM>.O:focus-visible+div,#eThM>div:has(:focus-visible),#eThM>a:hover+button+div,#eThM>div:hover{display:block;box-shadow:0 24px 24px #0002;transform:scale(1);transition:.3s box-shadow,.3s .3s transform} #eThM>.O:focus-visible+div>*,#eThM>div:has(:focus-visible)>*,#eThM>a:hover+button+div>*,#eThM>div:hover>*{opacity:1;transition:.1s .3s opacity} #eThM .W,#eThM .W>.SEO{text-align:center} #eThM .W>div{text-align:left;display:inline-block;padding:8px calc(8% - 60px) 8px 0;max-width:25%} #eThM .W>.DC{padding:0 24px 8px;margin:8px 0} #eThM .W a{color:#555} #eThM .W a:hover{color:#000} body.hSc:not(.basket-displayed):before{height:182px} body.hSc:not(.basket-displayed) #eThS{top:-126px} #eThN [for=eThN2]{display:none} #eThT form{background:#fff} #eThN>.W{white-space:nowrap} #eThN>.W>*{font:14px/4 SR,Arial;width:auto} #eThN>.W>a.mw{max-width:108px;overflow:hidden;text-overflow:ellipsis} #eThN>.W>a.mw:hover{border-radius:0} #eThN>.W>label{padding-left:0} #eThN>.W a[data-pi]{font:0/1 Arial;margin:5px 0 0 8px;padding:0;border:0} #eThN>.W a[data-pi]:before{font:24px/1 PI;padding:6px;border:1px solid #222;border-radius:8px;display:inline-block} #eThN>.W>.hi:before{border-color:#d90d25} #eThN #eThA{position:absolute;top:0;right:0;height:56px;width:50%;max-width:272px} #eThN #eThA .dropdown{top:56px} #eThN #eThA .n{display:block} #eThN>.W>ul{display:none;position:absolute;overflow:hidden;top:56px;transform:translateX(-99%);background:#fff;font:0/1 Arial;padding:0;box-shadow:0 2px 4px #2225;border-radius:0 0 12px 12px} #eThN a:hover+ul,#eThN ul:hover{display:inline-block} #eThN li>a:hover{background:#eee;border-radius:0} #eThN li>a.li{color:#d90d25} } @media(min-width:1200px){ #eThT form{width:352px} #eThT .F.X{font:14px/32px SR,Arial;padding-top:4px;border-bottom:4px solid #0000} #eThT .F.X:before{content:none} } </style> <header id=eThS><div role=application><a href="#eTp" class="CP">Passer au contenu principal</a><a href="#" class="RE">Passer à la recherche</a><a href="#eTfS" class="PP">Passer au pied de page</a></div> <nav id=eThT aria-label="Menu transverse"> <div class=W><a href="https://www.sfr.fr/" data-pi="@" class="SFR">Accueil SFR</a><form autocomplete=off action="https://www.sfr.fr/recherche"><input name=q type=text placeholder="Rechercher un téléphone, un service, ..."><button class=OK title=Rechercher type=submit data-pi="G"></button></form><ul><li><details><summary id="eThPL" data-pi="H" class="PL F">Apps & services</summary><div class="Z PL"><button>Retour</button><ul><li><a href="https://u.sfr.fr/s/accueil?sun_source=header_siteweb" data-pi="a">SFR & Moi</a><li><a href="https://actus.sfr.fr/" data-pi="L">SFR Actus</a><li><a href="https://tv.sfr.fr/" data-pi="M">TV sur PC</a><li><a href="https://web.cloud.sfr.fr/web/" data-pi="N">SFR Cloud</a><li><a href="https://www.sfr.fr/maison/" data-pi="q">Maison Sécurisée</a><li><a href="https://home.sfr.fr/login" data-hi="home@|home.boutique@" data-pi="O">SFR Home</a><li><a href="https://www.sfr.fr/sfr-et-moi/vos-applis-sfr.html" data-pi="H">Toutes les apps</a></ul></div></details><li><a href="https://www.sfrbusiness.fr/offres-pro/?utm_source=referrer&utm_medium=sfr.fr&utm_campaign=Pro_header" data-pi="p" class="F">Offres Pro</a><li><a href="https://assistance.sfr.fr/" data-pi="I" class="F X">Aide</a><li><a href="https://boutique.sfr.fr/fr" data-pi="U" class="F X">Trouver une boutique</a><li><details><summary id="eThRE" data-pi="G" class="RE">Recherche</summary><div class="Z RE">[RE]</div></details><li><a href="https://www.sfr.fr/#sfrpt" data-hi="0" data-pi="D" class="PT">Panier</a><li><a href="https://webmail.sfr.fr/" data-pi="E">Webmail</a><li><details><summary id="eThEC" data-pi="a" class="EC">Espace Client</summary><div class="Z EC"><p data-pi="a" class="T">Espace Client<p class="D">Identifiez-vous pour accéder à votre Espace Client<ul><li><button class="CN C" aria-label="Centre de notification"></button><li><a href="https://www.sfr.fr/mon-espace-client/" class="B D">Se connecter</a><li><a href="https://www.sfr.fr/mon-espace-client/" class="B C">Accéder à l'Espace Client</a><li><a href="https://www.sfr.fr/auth/realms/sfr/protocol/openid-connect/logout?redirect_uri=https%3A//www.sfr.fr/cas/logout%3Furl%3Dhttps%253A//www.sfr.fr/" class="X C">Se déconnecter</a><li><a href="https://assistance.sfr.fr/actes-urgence.html" data-pi="Z">Actes d'urgence mobile</a><li><a href="https://espace-client.sfr.fr/gestion-login/identifiants/accueil" data-pi="I">Mot de passe et sécurité</a><li><a href="https://espace-client.sfr.fr/suivre-ma-commande/authentification" data-pi="T" class="C">Suivi de commande</a><li><a href="https://espace-client.sfr.fr/gestion-ligne/lignes/accueil" data-pi="Y" class="C">Rattacher / Retirer vos lignes</a><li><a href="https://espace-client.sfr.fr/gestion-ligne/lignes/pseudo/modifier" data-pi="b" class="C">Renommer vos lignes</a><li><a href="https://www.sfr.fr/suivi-commande/" data-pi="T" class="D">Suivi de commande</a><li><a href="https://espace-client.sfr.fr/suivre-ma-commande/rechercheMobile" data-pi="h" class="D">Activer une ligne mobile</a><li><a href="https://www.sfr.fr/offre-internet/demenagement" data-pi="d">Déménagement</a></ul><div class=NO></div><button class=eThX data-pi=C aria-label=Fermer></button></div></details><li><details><summary id="eThMB" data-pi="B" class="MB">Menu</summary><div class="Z MB"><ul></ul></div></details></ul></div> <div class="Z RE"></div> </nav> <nav id=eThM aria-label="Menu principal"><a href="https://www.sfr.fr/offre-internet">Box internet</a><button aria-controls=eThM1>Ouvrir le menu Box internet</button><div class=Z id=eThM1><div class=W><button>Retour</button><div><p data-pi="W">Offres<ul><li><a href="https://www.sfr.fr/offre-internet">Box Internet  </a><li><a href="https://www.sfr.fr/offre-internet/options">Options Box</a></ul></div> <div><p data-pi="X">Equipements<ul><li><a href="https://www.sfr.fr/offre-internet/box-high-tech">Box + High Tech</a><li><a href="https://www.sfr.fr/box-8/">SFR Box 8X</a><li><a href="https://www.sfr.fr/offre-internet/box-internet">Box et décodeurs</a><li><a href="https://www.sfr.fr/options/repeteur-wifi6">Répéteur WiFi</a><li><a href="https://www.sfr.fr/accessoires/maison-et-gaming">Accessoires Box</a></ul></div> <div><p data-pi="c">Avantages SFR<ul><li><a href="https://www.sfr.fr/carte-couverture-reseau-sfr-fibre-optique/">Couverture réseau Internet et fibre</a><li><a href="https://www.sfr.fr/offre-internet/connexion-internet-continue">Connexion continue et immédiate</a><li><a href="https://www.sfr.fr/internet-mobile/sfr-multi" data-hi="0">SFR Multi</a><li><a href="https://espace-client.sfr.fr/odr/offres-remboursement/">Offres de remboursement</a><li><a href="https://www.sfr.fr/offre-internet/frais-resiliation">Changer d'opérateur</a></ul></div> <div class="DC"><p>Déjà client<ul><li><a href="https://www.sfr.fr/mon-espace-client/redirect.html?D=FCHANGE" data-pi="W">Changer d'offre</a><li><a href="https://www.sfr.fr/offre-internet/demenagement" data-pi="d">Déménagement Internet</a><li><a href="https://www.sfr.fr/espace-client/options/" data-hi="0" data-pi="b">Gérer vos options Box </a></ul></div> <ul class=SEO><li><a href="https://www.sfr.fr/offre-internet/box-high-tech/samsung-galaxy-tab-a9plus-128">Tablette Samsung Galaxy Tab A9+</a><li><a href="https://www.sfr.fr/offre-internet/box-high-tech/casque-meta-metaquest3s">Casque VR Meta Quest 3S</a><li><a href="https://www.sfr.fr/offre-internet/box-high-tech/samsung-tv-du7100-43">Smart TV Samsung</a><li><a href="https://www.sfr.fr/offre-internet/fibre-optique">La Fibre de SFR</a></ul></div></div><a href="https://www.sfr.fr/offre-mobile">Forfaits mobile</a><button aria-controls=eThM2>Ouvrir le menu Forfaits mobile</button><div class=Z id=eThM2><div class=W><button>Retour</button><div><p data-pi="i">Offres<ul><li><a href="https://www.sfr.fr/offre-mobile" class="NEW">Forfait mobile 5G / 4G+</a><li><a href="https://www.sfr.fr/offre-mobile/decouvrir-la-5g">La 5G de SFR</a><li><a href="https://www.sfr.fr/offre-mobile/options">Options mobile</a><li><a href="https://www.sfr.fr/offre-mobile/forfait-cle-4g-5g" data-hi="0">Forfait clé 4G et 5G</a><li><a href="https://www.sfr.fr/offre-mobile/carte-prepayee">Carte prépayée</a><li><a href="https://www.sfr.fr/offre-mobile/international">International</a></ul></div> <div><p data-pi="c">Avantages SFR<ul><li><a href="https://www.sfr.fr/reseau/carte-couverture-reseau-mobile.html">Couverture réseau mobile 4G et 5G</a><li><a href="https://www.sfr.fr/offre-mobile/plus-smartphone">Les Plus Smartphone</a><li><a href="https://www.sfr.fr/internet-mobile/sfr-multi" data-hi="0">SFR Multi</a></ul></div> <div><p data-pi="b">Solutions pratiques<ul><li><a href="https://www.sfr.fr/offre-mobile/esim">L'eSIM</a><li><a href="https://www.sfr.fr/options/multisurf">Multisurf : SIM additionnelle</a><li><a href="https://www.sfr.fr/options/4g-montres-connectees">Option Montre Connectée</a><li><a href="https://www.sfr.fr/internet-mobile/changer-operateur-mobile">Changer d’opérateur mobile</a></ul></div> <div class="DC"><p>Déjà client<ul><li><a href="https://www.sfr.fr/offre-mobile?context=change&parcours=offre" data-pi="i">Changer d'offre</a><li><a href="https://www.sfr.fr/espace-client/options/" data-hi="0" data-pi="b">Gérer vos options mobile</a><li><a href="https://www.sfr.fr/espace-client/rechargement/saisie-ligne.html" data-pi="k">Recharger votre carte prépayée</a></ul></div> <ul class=SEO><li><a href="https://www.sfr.fr/offre-mobile/forfait-2h-1go-5g">Forfait 2H</a><li><a href="https://www.sfr.fr/offre-mobile/forfait-200go-5g" data-hi="0">Forfait 200 Go</a><li><a href="https://www.sfr.fr/offre-mobile/international" data-hi="0">Packs Séjour</a><li><a href="https://www.sfr.fr/offre-mobile/carte-sim-voyage-europe" data-hi="0">Carte SIM Touriste</a></ul></div></div><a href="https://www.sfr.fr/offre-mobile/telephone-portable" data-af=" & Accessoires">Téléphones</a><button aria-controls=eThM3>Ouvrir le menu Téléphones</button><div class=Z id=eThM3><div class=W><button>Retour</button><div><p data-pi="h">Téléphones<ul><li><a href="https://www.sfr.fr/offre-mobile/telephone-portable" data-hi="T">Tous les Téléphones</a><li><a href="https://www.sfr.fr/offre-mobile/univers-apple">Apple</a><li><a href="https://www.sfr.fr/offre-mobile/univers-samsung" class="NEW">Samsung</a><li><a href="https://www.sfr.fr/offre-mobile/univers-xiaomi" class="NEW">Xiaomi</a><li><a href="https://www.sfr.fr/offre-mobile/bons-plans">Bons plans mobile</a><li><a href="https://www.sfr.fr/offre-mobile/telephones-1-euro">Téléphones à 1€</a><li><a href="https://www.sfr.fr/offre-mobile/telephones/reconditionne">Téléphones reconditionnés</a></ul></div> <div><p data-pi="g">Accessoires<ul><li><a href="https://www.sfr.fr/accessoires/">Tous les accessoires</a><li><a href="https://www.sfr.fr/accessoires/montres-et-bracelets-connectes/montres-connectees">Montres connectées</a><li><a href="https://www.sfr.fr/accessoires/accessoires-mobiles/coques-et-protections">Coques et protections</a><li><a href="https://www.sfr.fr/accessoires/accessoires-mobiles/charge-et-stockage">Charge et stockage</a><li><a href="https://www.sfr.fr/accessoires/casque-ecouteurs-et-enceintes">Ecouteurs et enceintes</a><li><a href="https://www.sfr.fr/accessoires/maison-et-gaming">Maison et gaming</a></ul></div> <div><p data-pi="c">Avantages SFR<ul><li><a href="https://www.sfr.fr/reseau/carte-couverture-reseau-mobile.html">Couverture réseau mobile 4G et 5G</a><li><a href="https://www.sfr.fr/internet-mobile/sfr-multi" data-hi="0">SFR Multi</a><li><a href="https://espace-client.sfr.fr/odr/offres-remboursement/">Offres de remboursement</a><li><a href="https://www.sfr.fr/offre-mobile/assurance-mobile">Assurance mobile</a><li><a href="https://www.sfr.fr/offre-mobile/reprise-mobile">Reprise mobile</a><li><a href="https://www.sfr.fr/web-to-shop.html">Retrait gratuit en magasin</a></ul></div> <div class="DC"><p>Déjà client<ul><li><a href="https://www.sfr.fr/offre-mobile/telephone-portable?context=change" data-pi="h">Changer de téléphone</a><li><a href="https://www.sfr.fr/espace-client/options/" data-hi="0" data-pi="b">Gérer vos options mobile</a></ul></div> <ul class=SEO><li><a href="https://www.sfr.fr/offre-mobile/telephones/apple">iPhone</a><li><a href="https://www.sfr.fr/offre-mobile/telephones/samsung">Samsung Galaxy</a><li><a href="https://www.sfr.fr/accessoires/apple-watch/">Apple Watch Series 10</a><li><a href="https://www.sfr.fr/offre-mobile/smartphone-ia">Téléphones avec IA</a><li><a href="https://www.sfr.fr/offre-mobile/telephones/sans-forfait">Téléphones sans forfait</a></ul></div></div><a href="https://www.sfr.fr/internet-mobile">Box + Mobile</a><button aria-controls=eThM4>Ouvrir le menu Box + Mobile</button><div class=Z id=eThM4><div class=W><button>Retour</button><div><p data-pi="X">Offres<ul><li><a href="https://www.sfr.fr/internet-mobile">Offres Box + Mobile</a><li><a href="https://www.sfr.fr/mon-espace-client/redirect.html?D=FVBM">Client mobile SFR, ajouter une Box</a><li><a href="https://www.sfr.fr/mon-espace-client/redirect.html?D=FVMB">Client Box SFR, ajouter un forfait mobile</a><li><a href="https://www.sfr.fr/mon-espace-client/redirect.html?D=FOPEN">Client Box SFR, ajouter une Box</a><li><a href="https://www.sfr.fr/mon-espace-client/redirect.html?D=FVMSB">Client Box SFR, ajouter une offre Maison Sécurisée</a></ul></div> <div><p data-pi="c">Avantages<ul><li><a href="https://www.sfr.fr/internet-mobile/sfr-multi">SFR Multi</a><li><a href="https://www.sfr.fr/offre-internet/frais-resiliation" data-hi="0">Changer de fournisseur internet</a><li><a href="https://www.sfr.fr/internet-mobile/changer-operateur-mobile">Changer d'opérateur mobile</a></ul></div> <div class="DC"><p>Déjà client<ul><li><a href="https://www.sfr.fr/espace-client/avantages-multipack/" data-hi="0" data-pi="K">Créer un groupe Box + Mobile</a><li><a href="https://espace-client.sfr.fr/sfr-family/dashboard" data-hi="0" data-pi="N">Partager vos gigas</a></ul></div> <ul class=SEO><li><a href="https://www.sfr.fr/offre-mobile/forfait-200go-5g" data-hi="0">Forfait 200 Go</a><li><a href="https://www.sfr.fr/internet-mobile/sfr-multi">SFR Multi</a><li><a href="https://www.sfr.fr/offre-mobile/forfait-2h-1go-5g">Forfait 2H</a></ul></div></div><a href="https://www.sfr.fr/maison/">Maison Sécurisée</a><button aria-controls=eThM5>Ouvrir le menu Maison Sécurisée</button><div class=Z id=eThM5><div class=W><button>Retour</button><div><p data-pi="q">Offres<ul><li><a href="https://www.sfr.fr/maison/">Offre Maison Sécurisée</a><li><a href="https://www.sfr.fr/maison/offre-protection/">Personnaliser votre offre</a></ul></div> <div><p data-pi="r">Equipements<ul><li><a href="https://www.sfr.fr/accessoires/maison-et-gaming/maison-connectee">Accessoires Maison Sécurisée</a><li><a href="https://www.sfr.fr/accessoires/details/sfr-centrale-de-securite">Centrale de sécurité</a><li><a href="https://www.sfr.fr/accessoires/details/sfr-camera-wifi">Caméra WiFi</a><li><a href="https://www.sfr.fr/accessoires/details/sfr-detecteur-de-mouvement">Détecteur de mouvement</a><li><a href="https://www.sfr.fr/accessoires/details/sfr-detecteur-douverture">Détecteur d'ouverture</a></ul></div> <div class="DC"><p>Déjà client<ul><li><a href="https://www.sfr.fr/mon-espace-client/" data-hi="0" data-pi="K">Enrichir votre offre</a></ul></div> <ul class=SEO><li><a href="https://www.sfr.fr/accessoires/details/sfr-sirene-interieure">Sirène</a><li><a href="https://www.sfr.fr/accessoires/details/sfr-telecommande-noire">Télécommande</a><li><a href="https://www.sfr.fr/accessoires/details/sfr-clavier-et-badges">Clavier et badges</a></ul></div></div><a href="https://www.sfr.fr/tv-sfr">TV</a><button aria-controls=eThM6>Ouvrir le menu TV</button><div class=Z id=eThM6><div class=W><button>Retour</button><div><p data-pi="W">Offres<ul><li><a href="https://www.sfr.fr/offre-internet/box-high-tech" data-hi="0">Offres Box + TV</a><li><a href="https://www.sfr.fr/tv-sfr/options">Options TV et streaming</a></ul></div> <div><p data-pi="f">Expérience TV<ul><li><a href="https://www.sfr.fr/tv-sfr">Services TV </a><li><a href="https://www.sfr.fr/tv-sfr/toutes-les-chaines">Chaînes TV</a></ul></div> <div><p data-pi="e">Bouquets TV<ul><li><a href="https://www.sfr.fr/tv-sfr/bouquets-sport">Sport</a><li><a href="https://www.sfr.fr/tv-sfr/bouquets-cinema-et-series">Cinéma et séries</a><li><a href="https://www.sfr.fr/tv-sfr/bouquets-divertissement-et-decouverte">Divertissement et découverte</a><li><a href="https://www.sfr.fr/tv-sfr/bouquets-jeunesse">Jeunesse</a><li><a href="https://www.sfr.fr/tv-sfr/bouquets-monde">Monde</a><li><a href="https://www.sfr.fr/tv-sfr/bouquets-musique">Musique</a></ul></div> <div class="DC"><p>Déjà client<ul><li><a href="https://www.sfr.fr/espace-client/options/" data-hi="0" data-pi="b">Souscrire une option</a></ul></div> <ul class=SEO><li><a href="https://www.sfr.fr/tv-sfr/disneyplus-bouquet-famille">Disney+</a><li><a href="https://www.sfr.fr/tv-sfr/rmc-sport-eng">RMC Sport</a><li><a href="https://www.sfr.fr/tv-sfr/netflix-bouquet-famille">Netflix</a><li><a href="https://www.sfr.fr/offre-internet/box-high-tech/hisense-tv-e7nq-43" data-hi="0">BOX + TV 4K</a><li><a href="https://www.sfr.fr/canalplus/">CANAL+</a></ul></div></div><a href="https://www.sfr.fr/offre-mobile/univers-samsung" class="RED">Galaxy AI Week</a></nav> <nav id=eThN aria-label="Menu secondaire"><div class=W><input id=eThN2 type=checkbox><span>Aide</span><label for="eThN2">Aide</label><a href="https://assistance.sfr.fr/">L'Assistance SFR</a><ul><li><a href="https://assistance.sfr.fr/gestion-client/accueil.html">Gestion client</a><li><a href="https://assistance.sfr.fr/sfrmail-appli/accueil.html">SFR Mail & Applications</a><li><a href="https://assistance.sfr.fr/tel-mobile/accueil.html">Téléphonie mobile</a><li><a href="https://assistance.sfr.fr/internet-tel-fixe/accueil.html">Internet & Téléphonie fixe</a><li><a href="https://assistance.sfr.fr/television/accueil.html">Télévision</a><li><a href="https://assistance.sfr.fr/maison/accueil.html">Maison</a></ul><a href="https://la-communaute.sfr.fr/" data-hi="forumtest@">La Communauté</a><a href="https://assistance.sfr.fr/contacter/">Nous contacter</a><div id="eThA"></div></div></nav> <div id=eTp></div> </header> <script>!function(W,_,o){if(_=W._eT){ _.h23=1;if(o=_('#eThS~#eThS')[0]){var p=o.previousElementSibling;if(p.tagName=='STYLE')_(p).R();_(o).R()} var D=_('body'),H=_('#eThS'),h=H._,Z=_('#eThS>div'),b,B,C='',E=h('.E>p').H(),M,P,n=_.ckR('eTpT'),p=h('#eThP'),L0=0,O1,O2,ott,mw,na,hM=0,v,YO, q=_('#eThT [name=q]'),Q,R=_('#eThT>.RE'),AC=[],QS=["Recherches populaires","iPhone 16","Éligibilité Fibre","Bons plans","Samsung"],aX='aria-expanded',_M,_B, fo=e=>{D.C('hM',1);h('button').C('O',1).at(aX,'false')}, sp=e=>e.stopPropagation(), ac=function(e,k){ k=e&&e.keyCode; if(k==38||k==40){ var i=R[0].i+k-39,p=R._('p'),n=p.length; R[0].i=i=i<1?n:i>n?1:i; p.C('A',1);_(p[i-1]).C('A'); q.F('value',p[i-1].innerText); }else{ Q=_.ac0((q[0].value||'').toLowerCase()).replace(/[^-a-z0-9]/g,' '); D.C('hL'); if(Q&&!AC[Q])_.JS((Q[4]?'//www.':'//static.s-')+'sfr.fr/recherche/jsp/ac.jsp?q='+Q);else R.H(Q?AC[Q]:QS.join('<p class=b>')).F('i',0); R._('p').cl(function(){q.F('value',this.innerText).F('form').submit()})}}, wm=e=>W.innerWidth<=960,WM, fN=n=>/^[0-9]{10}$/.test(n)?n.replace(/([0-9][0-9])/g,'$1 '):n, fq=function(){h('form').C('A',this===document.activeElement?0:1)}, m0=e=>{h('.Z.O').C('O',1);h('#eThT .F').S('visibility','visible')}, pD=e=>e.preventDefault(), MH=e=>h('#eThM.H').C('H',1), rs=e=>{ if(e){H.C('rs');_.to(e=>H.C('rs',1),2e3)} if(wm()==!WM){ WM=wm(); if(WM&&_B)h('#eThMB').P()[0].appendChild(_B); if(!WM&&_M)H[0].insertBefore(_M,h('#eThN,#eThP')[0]); var o=WM?h('.Z.RE').H(''):h('.SFR'),i='insertAdjacentElement',a, b=(a,d)=>{ d=a;while(d.tagName!='DIV')d=d.nextSibling; o.A(('<li><button aria-controls='+d.id+' '+aX+'=false>'+a.innerHTML+_(a).at('data-af')+'</button>'+d.outerHTML).replace(/\beThM/g,'eThm'))}, f=a=>o._('li:last-child')[0][i]('beforeend',a); if(!_.T('@/recherche'))o[0][i](WM?'afterbegin':'afterend',h('form')[0]); if(WM&&!h('.MB li')[0]){ o=h('.MB>ul').H(''); h('#eThM>a').E(a=>{ if(_(a).C('RED',3))o.A('<li>'+a.outerHTML);else b(a)}); b(h('#eThPL')[0]); o._(':scope>:last-child').C('mb'); h('#eThT a.F').E(a=>o.A('<li>'+a.outerHTML)); h('.MB>ul>li>*').ev('focus',e=>o._('.V.A').C('V A',1)); o._('button').cl(e=>{ var o=_(e.target); if(o.P().F('tagName')=='DIV'){o=o.P('li')._('.A').C('A',1);o.at(aX,'false');_.to(e=>o.C('V',1)[0].focus())} else{o.C('V').at(aX,'true');_.to(e=>o.C('A'),50)} })} _M=_M||h('#eThM')[0];_B=_B||h('.Z.MB')[0]; if(WM)H[0].removeChild(_M);else h('#eThMB').P()[0].removeChild(_B)}}, hi=H[0].hi=function(L){ var l,m=0,O,o,s=' a[href]:not([data-hi="0"])',t,R='replace',A,p='previousElementSibling',c='aria-current',hl=o=>_(o).C('hi').at(c,'true'), f=function(o,h,d){h=o.href;d=_(o).at('data-hi');l=h.length; if(d=='T')d='@/'+_.nbM; if(l>=m&&L.indexOf(h)==0||d&&RegExp('^('+d[R](/E/g,'(espace-client)?@')+')').test( L[R](/^https?:../,'')[R](/.sfr.fr/,'@')[R](/(www(.pfv)?|cms|futpsw)@/,'@'))){O=o;m=l}}; l=L||location.href;if(l!=L0){ if(!L)L0=L=l;O1=O2=0;h('.hi').C('hi',1).at(c,0); O=m=0;h('#eThT li'+s).E(f);if(O&&O!=O1){o=hl(O1=O).P('.PL');if(o[0])hl('#eThPL')} O=m=0;h('#eThM'+s).E(f);if(O&&O!=O2){o=hl(O2=O).P('.Z')[0];if(o)hl(o[p][p])} O=m=0;h('#eThN'+s).E( f); if(o=_(O).P('#eThN ul')[0])O=o.previousElementSibling; h('#eThN a').E(a=>O=O||_(a).S('display')!='none'&&a); if(O=O||h('#eThN a')[0]){ t=hl(O).T()[R](/&/g,'&'); O=_(O).P('NAV'); if(O[0]&&!O[0].id){hl(O.P()._('a',0));O=O.P('NAV')} O._('label').at('data-lb',t||' ')} }}; Z._('a').ev('focus',e=>Z.C('A')).ev('blur',e=>Z.C('A',1)).cl(e=>{pD(e);e=_(e.target).at('href');if(e=='#')h('[name=q]')[0].focus();else _(e).at('tabindex',-1)[0].focus()}); q.at('aria-label',v=q.at('placeholder')).A('<span>'+v+'</span>',2); h('.PT').cl(e=>{pD(e);_.paI()}); _(W).ev('scroll',function(b){b=pageYOffset<(wm()?56:126)&&!_('body.hSt')[0];if(b&&D.C('hSc',3))_.to(e=>{if(pageYOffset>(wm()?56:126))W.scrollTo(0,0)},5);D.C('hSc',b?1:0)}); W.AC=function(q,r){if(q){ AC[q]='<p>'+r.split('~').join('<p>'); if(Q==q)ac()}}; q.cl(sp).ev('focus',ac).ev('keyup',ac).ev('blur',function(){H.b=1;_.to(function(){D.C('hL',H.b);_('#eThRE').F('checked',!1);R.H('')})}); hi(); q.ev('focus',fq).ev('blur',fq); h('#eThT [for],.eThX').cl(function(){ var r,i=_(this).at('for'); h('details').at('open',0); h('#eThM .O').C('O',1); h('[type=checkbox]').E(function(o){if(o.id!=i&&!(i=='eThPL'&&wm()))o.checked=!1;else r=o.checked}); D.C('hL',H.b=r||!i?1:0); H.C('hL',i=='eThEC'?0:1); if(!r&&i=='eThRE')_.to(e=>{q[0].click();q[0].focus()},333)}); h('#eThM>a').cl(function(e,o){ if((o=this.nextSibling)&&o.tagName!='A'&&wm()){h(o).C('O');h('#eThT .F').S('visibility','hidden');pD(e)}}); h('#eThM>.Z>span').cl(m0); h('.PL>span').cl(e=>h('#eThPL').cl()); h('.CN').cl(function(){_(this).P('div').C('O',2)}); D.cl(e=>{if(e.layerY>0){_('.hL').C('hL',1);h('[open]').at('open',0)}}); h('#eThN a').ev('mouseover',function(o,n){o=this;if((n=o.nextSibling)&&n.tagName=='UL'){o=wm()?0:o.offsetWidth+'px';n.style.transform='translateX(-'+o+')';n.style.minWidth=o}}); h('[for=eThN2').cl(e=>_.to(e=>D.C('hL',!wm()||h('#eThN2')[0].checked?0:1),5)); function n2w(){ rs(1); var o=h('#eThN>.W'),w=o[0].offsetWidth-o.S('padding-right').replace(/px/,''),A=Array.from(h('#eThN>.W>a')).reverse(); h('.mw').C('mw',1);A.map(function(o,b){b=o.offsetLeft+o.offsetWidth>w;_(o).C('mw',b?0:1);if(b)w-=108})} n2w(); _(W).ev('resize',n2w); h('#eThM>a').ev('mouseover',function(){hM=wm()?0:2}); _.ti(function(c){ na=na||W.newSFRNavigateTo; var p=_.Prenom,n=_.Nom,c=W.zvars.eVar4||'',m='',L=_.lse(1)||'',b=0; if(hM>0){h('#eThM .Z').E(function(o){b+=/1, 0, 0, 0, 0, 0/.test(_(o).S('transform'))?0:1});if(b)D.C('hM'),hM=1;else if(--hM<1)D.C('hM',1)} if(_('body.hM')[0]&&(h('#eThM.H')[0]||!_('#eThM:hover')[0]))D.C('hM',1); if(c){c+=L[0]||'';m=_.ckR('eTnm')*1} if(H.nm!=m){H.nm=m;h('[data-pi=E]').at('data-n',m<1?undefined:m>999?(m/1e3|0)+'k':m)} if(c!=C){ C=c;h('.EC').C('C',C?0:1);h('#eThEC').at('data-ec',C?(p?p[0]:'')+(n?n[0]:'')||' ? ':0).H('Espace client'+(C&&p+n?' de '+p+' '+n:'')); h('.EC.R').C('R',1);if(C&&_.LL){ let R=1,N=0,s;_.LL.forEach(l=>{R&=!l||/_RED:/.test(l);if(R&&l)N++});s=N>1?'s':''; if(R&&N){ h('.Z.EC .B.C').P().H( '<a href="https://www.red-by-sfr.fr/mon-espace-client/" class="B C R">Accéder au Compte Client RED</a>'+ '<a href="https://www.sfr.fr/auth/realms/sfr/protocol/openid-connect/logout?redirect_uri=https%3A//www.sfr.fr/cas/logout%3Furl%3Dhttps%253A//www.sfr.fr/mon-espace-client/" class="X C" onclick="_eT.ckD('+"'MLS'"+')">Se connecter avec un autre compte</a>'); h('.EC ul').A('<p>Vous vous êtes probablement connecté'+(/F|MME|MLLE/i.test(_.civilite)?'e':'')+' depuis le site RED by SFR. Que souhaitez-vous faire ?',3)}} h('.EC .T').H(C?'Bonjour'+(p+n?',<br>'+p+' '+n:''):E)}}); h('summary').cl(e=>{ var t=e.target,v=_(t).P('details').F('open')?1:0; if(!v)h('details').at('open',0); D.C('hL',v);if(t.id=='eThEC')H.C('hL',v)}); h('details').cl(sp).ev('focusout',function(e,r){r=e.relatedTarget;if(r&&_(r).P('details')[0]!=this){D.C('hL',1);H.C('hL',1);this.open=!1}}); H.cl(e=>h('details').at('open',0)); h('#eThM>a').ev('focusin',fo); h('#eThM').ev('focusout',e=>_(e.relatedTarget).P('#eThM')[0]||fo()); h('#eThM>button').cl((e,b)=>{e=_(e.target);b=!e.C('O',3);D.C('hM',b?0:1);e.at(aX,''+b).C('O',2)}); rs(0); h('details').ev('keyup',e=>e.which==27&&_('.hL').C('hL',1)&&_(e.currentTarget).at('open',0)._('summary')[0].focus()); D.ev('keyup',e=>e.which==27?(e=h('#eThM .O')[0])&&e.focus()+fo()||h('#eThM').C('H')&&D.C('hM',1):MH()); D.ev('mousemove',MH)}}(window)</script> <script> _stats_pagename = "La Communauté SFR"; </script> <script> var _stats_univers = "forum_espace-communautaire"; </script> <script src="https://static.s-sfr.fr/stats/header.js"></script> <div class="MinimumWidthContainer"> <div class="min-width-wrapper"> <div class="min-width"> <div class="lia-content"> <div class="lia-browser-support-alert"> <div class="lia-browser-support-alert-text"> Internet Explorer v10 et les versions antérieures ne sont plus prises en charge ou vous avez activé la vue de compatibilité. Désactivez la vue de compatibilité et effectuez une mise à niveau vers une version plus récente, ou utilisez un autre navigateur. </div> <div class="lia-browser-support-alert-close"> <a class="lia-link-navigation lia-link-ticket-post-action" data-lia-action-token="o0olx4ZW3NKdUEWg6KOWeXD4-SOtOzZYijHoBhe_1Ds." rel="nofollow" id="dismissAlert" href="https://la-communaute.sfr.fr/t5/community/page.liabase.basebody.browsersupportalert.dismissalert:dismissalert"><span class="lia-img-close-small lia-fa-close lia-fa-small lia-fa" title="Ignorez cette alerte" alt="Ignorez cette alerte" aria-label="Ignorez cette alerte" role="img" id="display"></span></a> </div> </div> <div class="lia-quilt lia-quilt-community-page lia-quilt-layout-custom-landing-page-two-column lia-top-quilt"> <div class="lia-quilt-row lia-quilt-row-header"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-header"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-header lia-quilt-layout-custom-community-header lia-component-quilt-header"> <div class="lia-quilt-row lia-quilt-row-header-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-header-top-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="custom-community-header-left"> <div id="tmpeThA" class="custom-community-header-user-navigation">  <a onclick="window.location.href='https://la-communaute.sfr.fr/auth/cassso?action=login&dest_uri=https%3A%2F%2Fla-communaute.sfr.fr%2F'" class="lia-button lia-button-primary lia-component-users-action-login" re="nofollow">Se connecter</a> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-hero"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-header-hero-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <style> .lia-quilt-row-header .lia-quilt-layout-custom-community-header .lia-quilt-row-header-hero{ background: linear-gradient(#D90D25, #D90D25); } </style> <div class="header-hero-wrapper"> <span class="lia-welcome lia-component-common-widget-welcome"><h1>La Communauté SFR</h1> <p>Échanger pour s'entraider</p></span> <div class="lia-quilt lia-quilt-vitality lia-quilt-layout-single-row-full lia-component-quilt-vitality"> <div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <li:community-users-online class="lia-limuirs-comp lia-component-community-widget-users-online"><div class="lia-vitality-component lia-community-users-online"><div class="lia-vitality-display lia-vitality-users-online" role="presentation"><span class="lia-vitality-stats"><span class="lia-vitality-value">183</span><span class="lia-vitality-key">membres en ligne<span></span></span></span></div></div></li:community-users-online> <b style="font-size: 14px;"> <div class="lia-limuirs-comp lia-component-community-widget-metrics-display">67291 conversations</b> </div> <div class="custom-vitality-sfr-certified">31586 <b>réponses certifiées par SFR</b></div> </div> </div> </div> </div> <div id="lia-searchformV32" class="SearchForm lia-search-form-wrapper lia-mode-default lia-component-common-widget-search-form"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback"></div> </div> <div id="searchautocompletetoggle"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_0"></div> </div> <form enctype="multipart/form-data" class="lia-form lia-form-inline SearchForm" action="https://la-communaute.sfr.fr/t5/community/page.searchformv32.form.form" method="post" id="form" name="form"><div class="t-invisible"><input value="search/contributions/page" name="t:cp" type="hidden"></input><input value="ykhwnZSzynDukKUkoTL0dUvT9UAqNueONElrH0xStInlVZBwP6ZmcP1hHOST4PocNTdwawZR7pHJ02GXWdQjO2YO6tuae37ehSBqyFHy-AUCKGmb9DC9azZWUywqs_u5HmYIBpQcx7uDR5aGGtuKuepDdEtrrmYpOnHGgoXLXn4Uitqcserz-4RZjUPePIy0-TGibRzPDTFlMmnMGwDcZXG8sGqiYOpLn-HnNuAAkUjq_LnkkxIA-LQjOxynJ8__zjm_kWUKZPpUQF9xdTokY2Pwv43GcbrnLj8BczdnfZnBcMfo4jIq9x7h9KgKdW7ietcGrwOJZVvkRv-CTMbN8jP2Nq0xfhBAIkohlIVx4iCbk3u3OxEAINNQ6exp5Qsprp8JrJonAj7cNFryOIzLVi3Xz01Mzhr7VdNYeLwz9suWpGENUV2ksaHvZ8qck8zoSAwISzI6whfS9faRfLR3VEomfqyQdzN3EfcBNtCDPv1MDJLGVB34cw9TF7_SnaRrzRiczxcpvboqzFSBN4f9vb_VQowLnbq_suEggI_IROmTzte4_E0OjeiTnHPtY5lhG8HN2v6mnqE7XjZ15s8iMHKolpvlKcby2zksut_434FLEgAVTifWXxYQk6KcFqYDHS3tGY4pj5rsz9IbJFQRvV8niVFfswtHY0tkVEeICjM0a1XG0S6m-1mLeJeAkqEJS-7YmRcPMcQ9DGpUtD79OrBeDtium6SVIBQnnVwhUxVXFijDpAJ0rQImH3auaUEnv42VcEw8s6nMg5DQMgJl1wcWs-jW5m60hvu2hcBlR_eA0L5V5B3MhNZQiRzp_zR9Xrvt_OfoUjgHzWAnu_LtKUqpS0n3lY3xJFtgXEAoeAldstRW_HzVvxfGm0ZRUw8VZwUnxqAzWaQ2UmOogzViAF7Ye1Q6vLYGaPis6_FqM546jrcryPYjeF73IZbBXvWeNcHWjDCS5_soyOY2wx6mQIyK7rdYx-YV4zamd-xYv6dQBBZETOcKwNeGXeQmlKm80yhAaYvBBM1fxrRt0mOZZWlSb8F7xN5Cb7xiGTyR5MpjKQ71oMp9UtWgF1Epx75PLAvDWwB6QtsE1Q-N2CQhxbFF9RCNW8sAdbKmIVSIsI85jbnkruYoiWMH4iko6k8gOgBN6GM5bep0iaeKBQe1p6-3Gz2ZanSaAOydnSu0jm3JiSKyWIkNtSqhVWkCILwZot2qGTt6v2h5FtkqAbGz4FZty590Q_YpUeE-DsajoMo." name="lia-form-context" type="hidden"></input><input value="CommunityPage::searchformv32.form:" name="liaFormContentKey" type="hidden"></input><input value="yDZKQFNI0U/sd9X4pbUemqvQQZw=:H4sIAAAAAAAAALWSzUrDQBSFr4Wuigiib6DbiajdqAhFUISqweBaZibTNJpk4sxNEzc+ik8gvkQX7nwHH8CtKxfmzxJbwaTUVZhzw/nOmblP79COD+FAC6r40OAyQOWyCF0ZaMOkjtgrJgOp/NHONtER810sP9nfIkGtoCuVQ2hI+VAQpKHQqO67hEslPJcRRrUgPZaKlOOxKzx7wxIYhZtX487b+stnC5b60MnZ0junvkBY7d/QETU8GjiGlUYKnP0kRFguwEcFeAHBe02Dm0pyobWV+Wid0sbP9u7g4/G1BZCE8QWc1U3kpzapWoqZ+S+SvoMHgPQ+ypGVj/IoC2dlqHZ8CWZdV7xljUqszZa43voPYNHkFE7qGkdaqKrl1Pm7wEqmV59gcYjGkQOJP25h6jyJnOlzRv4DUURusIWhknbEsWo5K002vhzNufG1WHmDLwdzh8gDBQAA" name="t:formdata" type="hidden"></input></div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="feedback"></div> </div> <input value="Azvbu0BUs96QgS1hNskUZ3jqeLmvjBxEjWjJ9TpflSk." name="lia-action-token" type="hidden"></input> <input value="form" id="form_UIDform" name="form_UID" type="hidden"></input> <input value="" id="form_instance_keyform" name="form_instance_key" type="hidden"></input> <span class="lia-search-input-wrapper"> <span class="lia-search-input-field"> <span class="lia-button-wrapper lia-button-wrapper-secondary lia-button-wrapper-searchForm-action"><input value="searchForm" name="submitContextX" type="hidden"></input><input class="lia-button lia-button-secondary lia-button-searchForm-action" value="Rechercher" id="submitContext" name="submitContext" type="submit"></input></span> <input placeholder="Comment pouvons-nous vous aider ?" aria-label="Rechercher" title="Rechercher" class="lia-form-type-text lia-autocomplete-input search-input lia-search-input-message" value="" id="messageSearchField_0" name="messageSearchField" type="text"></input> <input placeholder="Comment pouvons-nous vous aider ?" aria-label="Rechercher" title="Rechercher" class="lia-form-type-text lia-autocomplete-input search-input lia-search-input-tkb-article lia-js-hidden" value="" id="messageSearchField_1" name="messageSearchField_0" type="text"></input> <input placeholder="Comment pouvons-nous vous aider ?" ng-non-bindable="" title="Entrez un nom d'utilisateur ou un classement" class="lia-form-type-text UserSearchField lia-search-input-user search-input lia-js-hidden lia-autocomplete-input" aria-label="Entrez un nom d'utilisateur ou un classement" value="" id="userSearchField" name="userSearchField" type="text"></input> <input placeholder="Enter a keyword to search within the private messages" title="Entrez un mot à rechercher" class="lia-form-type-text NoteSearchField lia-search-input-note search-input lia-js-hidden lia-autocomplete-input" aria-label="Entrez un mot à rechercher" value="" id="noteSearchField_0" name="noteSearchField" type="text"></input> <input title="Entrez un mot à rechercher" class="lia-form-type-text ProductSearchField lia-search-input-product search-input lia-js-hidden lia-autocomplete-input" aria-label="Entrez un mot à rechercher" value="" id="productSearchField" name="productSearchField" type="text"></input> <input class="lia-as-search-action-id" name="as-search-action-id" type="hidden"></input> </span> </span> <span class="lia-cancel-search">annuler</span> </form> <div class="search-autocomplete-toggle-link lia-js-hidden"> <span> <a class="lia-link-navigation auto-complete-toggle-on lia-link-ticket-post-action lia-component-search-action-enable-auto-complete" data-lia-action-token="O8wvkxVYEwGSLnWeGG4oq8w4QTfVyZ4R5zcj7egYBBE." rel="nofollow" id="enableAutoComplete" href="https://la-communaute.sfr.fr/t5/community/page.enableautocomplete:enableautocomplete?t:cp=action/contributions/searchactions">Activer les suggestions</a> <span class="HelpIcon"> <a class="lia-link-navigation help-icon lia-tooltip-trigger" role="button" aria-label="Icône d'aide" id="link_9" href="#"><span class="lia-img-icon-help lia-fa-icon lia-fa-help lia-fa" alt="La fonction de suggestion automatique permet d'affiner rapidement votre recherche en suggérant des correspondances possibles au fur et à mesure de la frappe." aria-label="Icône d'aide" role="img" id="display_0"></span></a><div role="alertdialog" class="lia-content lia-tooltip-pos-bottom-left lia-panel-tooltip-wrapper" id="link_10-tooltip-element"><div class="lia-tooltip-arrow"></div><div class="lia-panel-tooltip"><div class="content">La fonction de suggestion automatique permet d'affiner rapidement votre recherche en suggérant des correspondances possibles au fur et à mesure de la frappe.</div></div></div> </span> </span> </div> </div> <div class="spell-check-showing-result"> Affichage des résultats de <span class="lia-link-navigation show-results-for-link lia-link-disabled" aria-disabled="true" id="showingResult"></span> </div> <div> <span class="spell-check-search-instead"> Rechercher plutôt <a class="lia-link-navigation search-instead-for-link" rel="nofollow" id="searchInstead" href="#"></a> </span> </div> <div class="spell-check-do-you-mean lia-component-search-widget-spellcheck"> Vouliez-vous dire : <a class="lia-link-navigation do-you-mean-link" rel="nofollow" id="doYouMean" href="#"></a> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-bottom"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-header-bottom-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-header-feedback"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-header-feedback-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <li:common-feedback class="lia-limuirs-comp lia-component-common-widget-feedback-react lia-component-common-widget-page-feedback" data-lia-limuirs-comp="{"mode":"DEFAULT","componentId":"common.widget.feedback-react","path":"limuirs\u002Fcomponents\u002Fcommon\u002FFeedback","alias":"common.widget.feedback-react","instance":0,"fqPath":"0\u002Flimuirs\u002Fcomponents\u002Fcommon\u002FFeedback"}"><noscript></noscript></li:common-feedback> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-top-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="custom-tiled-node-navigation"> <section> <h2>Parcourir les forum</h2> <div>  <article style="background: linear-gradient(#D90D25, #D90D25);"> <a href="/t5/t%C3%A9l%C3%A9phonie-mobile/ct-p/Telephonie-Mobile" title="Aller à Téléphonie Mobile" style="background: url('/html/assets/img_node-mobile.svg') center/contain no-repeat"> </a> <div> <h3><a href="/t5/t%C3%A9l%C3%A9phonie-mobile/ct-p/Telephonie-Mobile">Téléphonie Mobile</a></h3> <i>7638 Questions</i> </div> </article>   <article style="background: linear-gradient(#D90D25, #D90D25);"> <a href="/t5/internet-t%C3%A9l%C3%A9phonie-fixe/ct-p/Internet-Telephonie-Fixe" title="Aller à Internet & Téléphonie Fixe" style="background: url('/html/assets/img_node-internet-fixe.svg') center/contain no-repeat"> </a> <div> <h3><a href="/t5/internet-t%C3%A9l%C3%A9phonie-fixe/ct-p/Internet-Telephonie-Fixe">Internet & Téléphonie Fixe</a></h3> <i>17017 Questions</i> </div> </article>   <article style="background: linear-gradient(#D90D25, #D90D25);"> <a href="/t5/t%C3%A9l%C3%A9vision/ct-p/Television" title="Aller à Télévision" style="background: url('/html/assets/img_node-television.svg') center/contain no-repeat"> </a> <div> <h3><a href="/t5/t%C3%A9l%C3%A9vision/ct-p/Television">Télévision</a></h3> <i>10964 Questions</i> </div> </article>   <article style="background: linear-gradient(#D90D25, #D90D25);"> <a href="/t5/sfr-mail-applications/ct-p/SFR-Mail-et-Applications" title="Aller à SFR Mail & Applications" style="background: url('/html/assets/img_node-mail-applications.svg') center/contain no-repeat"> </a> <div> <h3><a href="/t5/sfr-mail-applications/ct-p/SFR-Mail-et-Applications">SFR Mail & Applications</a></h3> <i>9778 Questions</i> </div> </article>   <article style="background: linear-gradient(#D90D25, #D90D25);"> <a href="/t5/gestion-client/ct-p/Gestion-Client" title="Aller à Gestion Client" style="background: url('/html/assets/img_node-gestion-client.svg') center/contain no-repeat"> </a> <div> <h3><a href="/t5/gestion-client/ct-p/Gestion-Client">Gestion Client</a></h3> <i>20720 Questions</i> </div> </article>  </div> <a class="custom-blog-link" href="/t5/la-vie-de-la-communauté/bg-p/La-Vie-de-la-Communaute?sfrintid=SFR-Actus-decouvrir-les-actus-de-la-Communauté" target="_blank"><span class="text">Découvrir les Actus de la Communauté</span><span> ></span></a> </section> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-left lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="custom-community-activity custom-messages-loader" id="custom-loader"> <section> <header> <h2>On en parle sur la communauté</h2> <div class="lia-tabs-standard-wrapper"> <ul role="tablist" class="lia-tabs-standard"> <li class="lia-tabs sfr-certified lia-tabs-active"> <span class="lia-tabs-link-container"><a class="lia-link-navigation tab-link lia-custom-event" role="tab" list-type="sfr-certified">Réponses certifiées par SFR</a></span> </li> <li class="lia-tabs recent lia-tabs-inactive"> <span class="lia-tabs-link-container"><a class="lia-link-navigation tab-link lia-custom-event" role="tab" list-type="recent">Réponses les plus récentes</a></span> </li> </ul> <button count="0" class="hidden">More</button> <ul class="hidden-links hidden"></ul> </div> </header> <section class="custom-tab-content messages_recent" id="custom-community-activity-recent" aria-labelledby="custom-community-activity-recent-label"> <div class="errors"></div> <div class="recent-message-list" data-attrib-current-page="0" data-attrib-message-list-type="sfr-certified"> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <h3> <i class="custom-thread-solved"><small>Question résolue!</small></i> <a href="/t5/ma-facturation-et-mes-consommations/fraude-achat-playstation-store/td-p/2460314" title="FRAUDE ACHAT PLAYSTATION STORE">FRAUDE ACHAT PLAYSTATION STORE</a> </h3> </div> <aside> <div class="custom-tile-date"> <time>04/04/2025</time> </div> | <div class="custom-tile-category"> <strong> <span>Posté dans </span> <a href="/t5/ma-facturation-et-mes-consommations/bd-p/Facturation-consommation">Ma facturation et mes consommations</a> </strong> </div> <div> <strong class="custom-thread-status custom-thread-sfr-certified">Réponse certifiée par SFR</strong> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/12212083" title="Voir le profil"> <img class="lia-user-avatar-message" alt="ES29PLUG" src="https://la-communaute.sfr.fr/t5/image/serverpage/avatar-name/upload_4078093384939843847/avatar-theme/candy/avatar-collection/Explorateur/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/12212083" rel="author" title="Voir le profil"> <span class="">ES29PLUG</span> </a> </strong> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-kudos"><b>0</b> Likes</li> <li class="custom-tile-replies"><b>10</b> Réponses</li> <li class="custom-tile-views"><b>4187</b> Vues</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <h3> <i class="custom-thread-solved"><small>Question résolue!</small></i> <a href="/t5/installation-et-param%C3%A9trage/adresse-ip-fixe/td-p/2436457" title="Adresse IP fixe">Adresse IP fixe</a> </h3> </div> <aside> <div class="custom-tile-date"> <time>04/04/2025</time> </div> | <div class="custom-tile-category"> <strong> <span>Posté dans </span> <a href="/t5/installation-et-param%C3%A9trage/bd-p/Installation-et-parametrage">Installation et paramétrage</a> </strong> </div> <div> <strong class="custom-thread-status custom-thread-sfr-certified">Réponse certifiée par SFR</strong> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/5726247" title="Voir le profil"> <img class="lia-user-avatar-message" alt="Jeandu1792" src="https://la-communaute.sfr.fr/t5/image/serverpage/avatar-name/upload_2027836951608804184/avatar-theme/candy/avatar-collection/Explorateur/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/5726247" rel="author" title="Voir le profil"> <span class="">Jeandu1792</span> </a> </strong> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-kudos"><b>0</b> Likes</li> <li class="custom-tile-replies"><b>6</b> Réponses</li> <li class="custom-tile-views"><b>5289</b> Vues</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <h3> <i class="custom-thread-solved"><small>Question résolue!</small></i> <a href="/t5/services-tv/enregistrement-r%C3%A9current-d%C3%A9codeur-8-tv/td-p/2438530" title="enregistrement récurrent décodeur 8 TV">enregistrement récurrent décodeur 8 TV</a> </h3> </div> <aside> <div class="custom-tile-date"> <time>03/04/2025</time> </div> | <div class="custom-tile-category"> <strong> <span>Posté dans </span> <a href="/t5/services-tv/bd-p/Services-TV">Services TV</a> </strong> </div> <div> <strong class="custom-thread-status custom-thread-sfr-certified">Réponse certifiée par SFR</strong> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/2489736" title="Voir le profil"> <img class="lia-user-avatar-message" alt="zack3fr" src="https://la-communaute.sfr.fr/t5/image/serverpage/avatar-name/upload_4078093384939843847/avatar-theme/candy/avatar-collection/Explorateur/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/2489736" rel="author" title="Voir le profil"> <span class="">zack3fr</span> </a> </strong> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-kudos"><b>0</b> Likes</li> <li class="custom-tile-replies"><b>7</b> Réponses</li> <li class="custom-tile-views"><b>1875</b> Vues</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <h3> <i class="custom-thread-solved"><small>Question résolue!</small></i> <a href="/t5/perte-de-la-connexion/d%C3%A9connexion-intempestive-d-internet-et-donc-de-la-t%C3%A9l%C3%A9vision/td-p/2421961" title="Déconnexion intempestive d'internet et donc de la Télévision">Déconnexion intempestive d'internet et donc de la Télévision</a> </h3> </div> <aside> <div class="custom-tile-date"> <time>03/04/2025</time> </div> | <div class="custom-tile-category"> <strong> <span>Posté dans </span> <a href="/t5/perte-de-la-connexion/bd-p/Perte-de-la-connexion">Perte de la connexion</a> </strong> </div> <div> <strong class="custom-thread-status custom-thread-sfr-certified">Réponse certifiée par SFR</strong> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/8322277" title="Voir le profil"> <img class="lia-user-avatar-message" alt="philippema72" src="https://la-communaute.sfr.fr/t5/image/serverpage/avatar-name/upload_2027836951608804184/avatar-theme/candy/avatar-collection/Explorateur/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/8322277" rel="author" title="Voir le profil"> <span class="">philippema72</span> </a> </strong> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-kudos"><b>0</b> Likes</li> <li class="custom-tile-replies"><b>15</b> Réponses</li> <li class="custom-tile-views"><b>1855</b> Vues</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <h3> <i class="custom-thread-solved"><small>Question résolue!</small></i> <a href="/t5/mon-offre-et-mon-contrat/renvoi-du-terminal-fibre-apr%C3%A8s-r%C3%A9silation-oui-ou-non/td-p/2435416" title="Renvoi du terminal FIBRE après résilation : oui ou non ?">Renvoi du terminal FIBRE après résilation : oui ou non ?</a> </h3> </div> <aside> <div class="custom-tile-date"> <time>01/04/2025</time> </div> | <div class="custom-tile-category"> <strong> <span>Posté dans </span> <a href="/t5/mon-offre-et-mon-contrat/bd-p/Offre-contrat">Mon offre et mon contrat</a> </strong> </div> <div> <strong class="custom-thread-status custom-thread-sfr-certified">Réponse certifiée par SFR</strong> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/6340437" title="Voir le profil"> <img class="lia-user-avatar-message" alt="bernard k" src="https://la-communaute.sfr.fr/t5/image/serverpage/avatar-name/upload_2027836951608804184/avatar-theme/candy/avatar-collection/Explorateur/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/6340437" rel="author" title="Voir le profil"> <span class="">bernard k</span> </a> </strong> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-kudos"><b>0</b> Likes</li> <li class="custom-tile-replies"><b>8</b> Réponses</li> <li class="custom-tile-views"><b>2555</b> Vues</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <h3> <i class="custom-thread-solved"><small>Question résolue!</small></i> <a href="/t5/vid%C3%A9o-%C3%A0-la-demande-vod/question-vod/td-p/2456325" title="Question VOD">Question VOD</a> </h3> </div> <aside> <div class="custom-tile-date"> <time>31/03/2025</time> </div> | <div class="custom-tile-category"> <strong> <span>Posté dans </span> <a href="/t5/vid%C3%A9o-%C3%A0-la-demande-vod/bd-p/Video-a-la-Demande-VOD">Vidéo à la Demande (VOD)</a> </strong> </div> <div> <strong class="custom-thread-status custom-thread-sfr-certified">Réponse certifiée par SFR</strong> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/12672210" title="Voir le profil"> <img class="lia-user-avatar-message" alt="Sasao02" src="https://la-communaute.sfr.fr/t5/image/serverpage/avatar-name/upload_4078093384939843847/avatar-theme/candy/avatar-collection/Explorateur/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/12672210" rel="author" title="Voir le profil"> <span class="">Sasao02</span> </a> </strong> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-kudos"><b>0</b> Likes</li> <li class="custom-tile-replies"><b>13</b> Réponses</li> <li class="custom-tile-views"><b>1411</b> Vues</li> </ul> </footer> </article> </div> <div class="lia-view-all "> <a id="btn-load-more" href="/?tab=sfr-certified" class="load-more-button lia-link-navigation">Plus d'échanges</a> </div> </section> </section> </div> <div class="moderation-wrapper lia-mark-empty"> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-right lia-quilt-column-side-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="custom-ask-question"> <section> <h2>Poser une question</h2> <a href="/auth/cassso?action=login&dest_uri=https%3A%2F%2Fla-communaute.sfr.fr%2F">Poser ma question à la communauté</a> </section> </div> <div class="custom-content-cta"> <h2>Aider la Communauté</h2> <a class="lia-button lia-button-primary" href="/t5/forums/searchpage/tab/message?filter=includeForums,openResponse&inactive=false&advanced=true&openresponse=true&sort_by=-topicPostDate&include_forums=true&collapse_discussion=true&search_type=thread&search_page_size=50">Répondre aux questions des clients</a> </div> <style> .carroussel{position:relative;width:100%;margin-bottom: 25px;} .carroussel .content{height:100%;overflow:hidden;border-radius:8px} .carroussel .w{display:flex;height:100%;transition:transform .5s} .carroussel .w .bloc{flex:1 0 auto;width:100%;background:#fff} .carroussel .selecteur{position:absolute;bottom:0;left:0;width:100%} .carroussel .selecteur ul{display:flex;justify-content:center;align-items:center;height:30px;margin:0} .carroussel .selecteur li:not(:last-child){margin-right:10px} .carroussel .selecteur label{position:relative;display:flex;justify-content:center;align-items:center;width:12px;height:12px;background:#fff;border-radius:50%;cursor:pointer} .carroussel a{display:block} .carroussel a img{object-fit:cover;width:100%} #carbloc1:checked ~ .selecteur [for="carbloc1"]::before, #carbloc2:checked ~ .selecteur [for="carbloc2"]::before, #carbloc3:checked ~ .selecteur [for="carbloc3"]::before, #carbloc4:checked ~ .selecteur [for="carbloc4"]::before, #carbloc5:checked ~ .selecteur [for="carbloc5"]::before{content:"";display:block;width:8px;height:8px;background:#e2001a;border-radius:50% } #carbloc1:checked ~ .content .w{transform:translateX(0)} #carbloc2:checked ~ .content .w{transform:translateX(-100%)} #carbloc3:checked ~ .content .w{transform:translateX(-200%)} #carbloc4:checked ~ .content .w{transform:translateX(-300%)} #carbloc5:checked ~ .content .w{transform:translateX(-400%)} </style> <div class="carroussel"> <div class="content"> <div class="w"> <div class="bloc"> <a href="https://la-communaute.sfr.fr/t5/la-vie-de-la-communaut%C3%A9/jeu-concours-tentez-de-gagner-un-samsung-galaxy-s25-ultra/ba-p/2472191"> <img alt=""src="https://static.s-sfr.fr/jc-samsung.png" /> </a> </div> <div class="bloc"> <a href="https://la-communaute.sfr.fr/t5/la-vie-de-la-communaut%C3%A9/nouveaut%C3%A9-les-samsung-galaxy-s25-series-sont-disponibles-en/ba-p/2471155"> <img alt=""src="https://static.s-sfr.fr/forumsamsungsgalaxy.png" /> </a> </div> <div class="bloc"> <a href="https://la-communaute.sfr.fr/t5/la-vie-de-la-communaut%C3%A9/sfr-n-1-internet-mobile-en-2024/ba-p/2470773"> <img alt=""src="https://static.s-sfr.fr/nPerf2.png" /> </a> </div> <div class="bloc"> <a href="https://la-communaute.sfr.fr/t5/la-vie-de-la-communaut%C3%A9/jeu-concours-tentez-de-gagner-un-samsung-galaxy-s25-ultra/ba-p/2472191"> <img alt=""src="https://static.s-sfr.fr/jc-samsung.png" /> </a> </div> </div> </div> </div> <script> var forumCarroussel = { params : { eachSlideDuration : 5000 /* in milliseconds */ }, init : function(){ var fc = forumCarroussel; document.querySelectorAll('.carroussel').forEach( e => { this.building(e); const _inputs = e.querySelectorAll('input'), _buttons = e.querySelectorAll('label'); this.interval(_inputs); _buttons.forEach( e => { e.addEventListener('click',butClick) }) function butClick(ev){ clearInterval(forumCarroussel.interVar); fc.interval(_inputs); } }) }, building : function(car){ let _length = car.querySelectorAll('.bloc').length, _div = document.createElement('div'), _ul = document.createElement('ul'); _div.className = "selecteur"; for(let i=0;i<_length;i++){ let _input = document.createElement('input'), _label = document.createElement('label'), _div = document.createElement('div'), _li = document.createElement('li'); Object.assign(_input,{ name: 'carrousel', type: 'radio', hidden: true, id: 'carbloc'+(i+1) }); if( i===0 ) _input.checked = true; car.insertBefore(_input,car.querySelector('.content')); _label.setAttribute('for','carbloc'+(i+1)); _label.setAttribute('role','button'); _li.append(_label); _ul.append(_li); } _div.append(_ul); car.append(_div); }, getIndex : function(elems){ let _i = 0; elems.forEach( (e,i) => { if( e.checked ) _i = i; }); return _i; }, interval : function(__inputs){ this.interVar = setInterval( e=> { let _activeIndex = this.getIndex(__inputs), _nextIndex = _activeIndex+1; if( _activeIndex === (__inputs.length-1) ) _nextIndex = 0; __inputs[_nextIndex].checked = true; }, this.params.eachSlideDuration); } } forumCarroussel.init(); </script> <div class="lia-panel lia-panel-standard custom-featured-announcements custom-sfr-actus"> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"> <div> </div> </div> <div class="lia-decoration-border-content"> <div> <div class="lia-panel-heading-bar-wrapper"> <div class="lia-panel-heading-bar"> <span class="lia-panel-heading-bar-title">SFR actus</span> </div> </div> <div class="lia-panel-content-wrapper"> <div class="lia-panel-content"> <section> <article> <img class="article-image" src="https://sfractus-images.cleo.media/unsafe/0x0:1365x1365/150x0/images/Femme-avec-son-portable-devant-TV-12405.jpg"> <div class="article-metadata"> <h3><a href="https://actus.sfr.fr/guide-et-comparatif/streaming-vod/fin-du-google-chromecast-quelles-solutions-pour-retrouver-ses-plateformes-sur-sa-tv_AN-202410110004.html" target="blank">Fin du Google Chromecast : quelles solutions pour retrouver ses plateformes sur sa TV ?</a></h3> <div class="post-time"><time>16-10-2024</time></div> </div> </article> <article> <img class="article-image" src="https://sfractus-images.cleo.media/unsafe/0x0:1365x1365/150x0/images/Famille-sur-des-appareils-connectes-11035.jpg"> <div class="article-metadata"> <h3><a href="https://actus.sfr.fr/tech/internet/quiz-quelle-offre-fibre-est-faite-pour-vous_AN-202403310006.html" target="blank">Quiz : quelle offre Fibre est faite pour vous ?</a></h3> <div class="post-time"><time>14-10-2024</time></div> </div> </article> <div style="text-align: left" class="lia-view-all"> <a class="lia-link-navigation" id="link_90" href="https://actus.sfr.fr/#sfrintid=SFR-Actus-home", target='blank'>Accéder à SFR Actus</a> </div> </section> </div> </div> </div> </div> <div class="lia-decoration-border-bottom"> <div> </div> </div> </div> </div> <div class="lia-panel lia-panel-standard custom-featured-announcements "> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"><div> </div></div> <div class="lia-decoration-border-content"> <div> <div class="lia-panel-heading-bar-wrapper"> <div class="lia-panel-heading-bar"> <span class="lia-panel-heading-bar-title">La Vie de la Communauté</span> </div> </div> <div class="lia-panel-content-wrapper"> <div class="lia-panel-content"> <section> <article> <h3><a href="/t5/la-vie-de-la-communaut%C3%A9/nouveaut%C3%A9-les-samsung-galaxy-s25-series-sont-disponibles-en/ba-p/2471155" >Nouveauté : les Samsung Galaxy S25 Series sont disponibles en précommande chez SFR !</a></h3> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/12471227" title="Voir le profil"> <img class="lia-user-avatar-message" src="https://la-communaute.sfr.fr/t5/image/serverpage/image-id/177498iAD4F15DA50EBA183/image-dimensions/150x150/image-coordinates/9%2C0%2C159%2C150?v=v2" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/12471227" rel="author" title="Voir le profil"> <span>CMael</span> </a> </strong> <div class="post-time">mise à jour <time>27/01/2025</time></div> </article> <article> <h3><a href="/t5/la-vie-de-la-communaut%C3%A9/sfr-multi-profitez-d-une-multitude-d-avantages/ba-p/2461249" >SFR Multi : profitez d’une multitude d’avantages !</a></h3> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/10165059" title="Voir le profil"> <img class="lia-user-avatar-message" src="https://la-communaute.sfr.fr/t5/image/serverpage/image-id/180653i0DC408962AEEC0DA/image-dimensions/150x150/image-coordinates/65%2C0%2C233%2C168?v=v2" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/10165059" rel="author" title="Voir le profil"> <span>Yann</span> </a> </strong> <div class="post-time">mise à jour <time>24/09/2024</time></div> </article> <article> <h3><a href="/t5/la-vie-de-la-communaut%C3%A9/sfr-n-1-internet-mobile-en-2024/ba-p/2470773" >SFR, N°1 Internet Mobile en 2024 !</a></h3> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/11649649" title="Voir le profil"> <img class="lia-user-avatar-message" src="https://la-communaute.sfr.fr/t5/image/serverpage/image-id/161494i6CD230274A38F7FE/image-dimensions/150x150?v=v2" /> </a> <strong> <span>par </span> <a href="/t5/user/viewprofilepage/user-id/11649649" rel="author" title="Voir le profil"> <span>Samantha</span> </a> </strong> <div class="post-time">mise à jour <time>22/01/2025</time></div> </article> <div style="text-align: left" class="lia-view-all"> <a class="lia-link-navigation" id="link_90" href="/t5/la-vie-de-la-communauté/bg-p/La-Vie-de-la-Communaute">Accéder à tous les articles</a> </div> </section> </div> </div> </div> </div> <div class="lia-decoration-border-bottom"> <div> </div> </div> </div> </div> <div class="lia-panel lia-panel-standard AcceptedSolutionsLeaderboardTaplet Chrome lia-component-solutions-widget-accepted-solutions-leaderboard-taplet"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span aria-level="3" role="heading" class="lia-panel-heading-bar-title">Top Clients</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"> <div class="UserList lia-component-users-widget-user-list"> <span id="user-listuserList"> </span> <div class="t-data-grid" id="grid"> <table role="presentation" class="lia-list-slim"> <thead class="lia-table-head" id="columns"><tr><th scope="col" class="userColumn lia-data-cell-primary lia-data-cell-text t-first"> <span class="lia-view-filter lia-link-disabled" aria-disabled="true" id="link_11">Utilisateur</span> </th><th scope="col" class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer t-last"> Total des réponses approuvées </th></tr></thead> <tbody> <tr class="lia-list-row lia-row-odd t-first"><td class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-7750152 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" tabindex="-1" target="_self" id="link_12" href="/t5/user/viewprofilepage/user-id/7750152"><img class="lia-user-avatar-message" title="Ryry" alt="Ryry" id="display_1" src="/t5/image/serverpage/image-id/126648i38468F7C5645CD30/image-dimensions/40x40/image-coordinates/75%2C0%2C219%2C159?v=v2"/> </a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Client-Top-Contributeur"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#33CC33" target="_self" aria-label="Voir le profil de Ryry" itemprop="url" id="link_13" href="https://la-communaute.sfr.fr/t5/user/viewprofilepage/user-id/7750152"><span class="login-bold">Ryry</span></a> </span> </div> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Nombre de solutions acceptées : 25"> 25 </td></tr><tr class="lia-list-row lia-row-even"><td class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-11674439 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" tabindex="-1" target="_self" id="link_14" href="/t5/user/viewprofilepage/user-id/11674439"><img class="lia-user-avatar-message" title="TagadaTsoinTsoin" alt="TagadaTsoinTsoin" id="display_2" src="/t5/image/serverpage/avatar-name/upload_4622498881284304863/avatar-theme/candy/avatar-collection/Explorateur/avatar-display-size/message/version/2?xdesc=1.0"/> </a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Contributeur-Confirm-"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" aria-label="Voir le profil de TagadaTsoinTsoin" itemprop="url" id="link_15" href="https://la-communaute.sfr.fr/t5/user/viewprofilepage/user-id/11674439"><span class="">TagadaTsoinTso</span></a> </span> </div> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Nombre de solutions acceptées : 17"> 17 </td></tr><tr class="lia-list-row lia-row-odd"><td class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-7357219 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" tabindex="-1" target="_self" id="link_16" href="/t5/user/viewprofilepage/user-id/7357219"><img class="lia-user-avatar-message" title="jnq35" alt="jnq35" id="display_3" src="/t5/image/serverpage/image-id/136849i38921504A006B2AC/image-dimensions/40x40?v=v2"/> </a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Client-Top-Contributeur"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#33CC33" target="_self" aria-label="Voir le profil de jnq35" itemprop="url" id="link_17" href="https://la-communaute.sfr.fr/t5/user/viewprofilepage/user-id/7357219"><span class="login-bold">jnq35</span></a> </span> </div> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Nombre de solutions acceptées : 10"> 10 </td></tr><tr class="lia-list-row lia-row-even"><td class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-10856651 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" tabindex="-1" target="_self" id="link_18" href="/t5/user/viewprofilepage/user-id/10856651"><img class="lia-user-avatar-message" title="Alf78" alt="Alf78" id="display_4" src="/t5/image/serverpage/image-id/148217i7E27ECCD7DCD2349/image-dimensions/40x40/image-coordinates/148%2C0%2C464%2C287?v=v2"/> </a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Chef-de-projet-SFR"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#CC0033" target="_self" aria-label="Voir le profil de Alf78" itemprop="url" id="link_19" href="https://la-communaute.sfr.fr/t5/user/viewprofilepage/user-id/10856651"><span class="login-bold">Alf78</span></a> </span> </div> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Nombre de solutions acceptées : 4"> 4 </td></tr><tr class="lia-list-row lia-row-odd t-last"><td class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-11996237 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" tabindex="-1" target="_self" id="link_20" href="/t5/user/viewprofilepage/user-id/11996237"><img class="lia-user-avatar-message" title="RaphLv" alt="RaphLv" id="display_5" src="/t5/image/serverpage/avatar-name/upload_2027836951608804184/avatar-theme/candy/avatar-collection/Explorateur/avatar-display-size/message/version/2?xdesc=1.0"/> </a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Visiteur"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" aria-label="Voir le profil de RaphLv" itemprop="url" id="link_21" href="https://la-communaute.sfr.fr/t5/user/viewprofilepage/user-id/11996237"><span class="">RaphLv</span></a> </span> </div> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Nombre de solutions acceptées : 4"> 4 </td></tr> </tbody> </table> </div> </div> <div class="lia-view-all"><a class="lia-link-navigation" id="link_22" href="/t5/solutions/acceptedsolutionsleaderboardpage/node-display-id/community%3Asfrfr/timerange/one_month">Tout afficher</a></div> </div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="custom-content-cta-img"> <h2>Bien utiliser la Communauté SFR </h2> <img src="/html/assets/img_CC-bulb.svg" /> <a class="lia-button lia-button-primary" href="/t5/bien-utiliser-la-communauté/bien-utiliser-la-communauté-sfr/td-p/2203852">Découvrir le pas à pas</a> </div> <div class="custom-content-badges"> <h2>Comment gagner des badges</h2> <img alt="Badges" src="/html/assets/visuel-comment gagner des badges.png" /> <a class="read-more" href="/t5/bien-utiliser-la-communauté/comment-gagner-des-badges/td-p/2199643">En savoir plus</a> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main-bottom"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-bottom-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-footer"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-footer lia-quilt-layout-custom-community-footer lia-component-quilt-footer"> <div class="lia-quilt-row lia-quilt-row-footer-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-footer-top-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-footer-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-footer-main-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-footer-bottom"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-footer-bottom-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="custom-community-footer"> <ul> <li class="charter"><a href="/t5/custom/page/page-id/charte">La charte de la Communauté</a></li> <li class="tc"><a href="/t5/custom/page/page-id/conditions">Conditions Générales d'Utilisation</a></li> <li class="map"><a href="/t5/custom/page/page-id/sitemap">Plan du site</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="debugSG"> <style> @font-face{font-family:PI;src:url(//static.s-sfr.fr/img/pic.woff2)} #eTfS,#eTfS *{display:block;color:inherit;margin:0;padding:0;width:auto;height:auto;background:#0000;box-sizing:border-box;position:static;box-shadow:none;border:0;border-radius:0;font:inherit;outline:0} #eTfS :focus-visible{outline:2px solid} #eTfS a{text-decoration:none;cursor:pointer} #eTfS{background:#181818;position:relative;z-index:60000;width:100%;text-align:left} #eTfS:before{clear:both;content:" ";display:block} #eTfS>div{color:#fff;margin:0 auto;padding:16px;text-align:left;line-height:0;position:relative;max-width:1344px} #eTfS details{border-bottom:1px solid #d1d1d6;margin:-4px;padding:4px;overflow:hidden;transition:max-height .3s} #eTfS details[open]{max-height:480px} #eTfS summary{cursor:pointer;position:relative;font:18px/1.2 SB,Arial;padding:16px 0;margin:4px 0;list-style-type:none} #eTfS summary::-webkit-details-marker{display:none} #eTfS summary:after{content:"";position:absolute;top:20px;right:4px;width:8px;height:8px;border:0 solid #fff;border-width:0 2px 2px 0;transform:rotate(45deg);transition:all .3s} #eTfS [open]>summary:after{transform:rotate(225deg)} #eTfS p.T{position:relative;font:24px/1.5 SB,Arial;padding:24px 0} #eTfCOL li{font:14px/1.2 SR,Arial;padding:8px 0} #eTfSOC{width:100%;margin:24px 0 0;position:relative} #eTfSOC>p{position:absolute;top:0;left:88px;font:18px/1.2 SB,Arial} #eTfSOC a{display:inline-block;font-size:0;margin:0 24px 0 0;vertical-align:top} #eTfSOC>a:after{font:64px/1 PI;content:"@";content:"@"/"";background:#e2001a} #eTfSOC ul,#eTfSOC li{display:inline} #eTfSOC li>a{margin:40px 20px 0 0} #eTfSOC li>a:after{font:24px/1 PI} #eTfS [title=Facebook]:after{content:"s";content:"s"/""} #eTfS [title=X]:after{content:"t";content:"t"/""} #eTfS [title=YouTube]:after{content:"u";content:"u"/""} #eTfBAS{width:calc(100% + 24px);margin:32px -12px -8px} #eTfBAS li{display:inline-block} #eTfBAS a{font:12px/1.5 SR,Arial;display:inline-block;margin:0 12px 16px;text-decoration:underline} @media(min-width:960.1px){ #eTfCOL{margin:-20px 180px 0 0} #eTfCOL li{line-height:1.4} #eTfS>div{padding:32px} #eTfS details{position:relative;display:inline-block;min-height:200px;width:23%;text-align:left;margin-left:-4px;vertical-align:top;border:0} #eTfS details+details{margin-left:24px} #eTfS details:after{content:"";position:absolute;top:0;width:100%;height:76px;display:block} #eTfS summary{font:24px/1.5 SB,Arial} #eTfS summary:after{content:none} #eTfSOC{position:absolute;width:180px;top:8px;left:auto;right:36px;text-align:right} #eTfSOC>a{display:inline-block;margin:0 -4px 0 0} #eTfSOC>a:after{font:80px/1 PI} #eTfSOC>p{position:static;margin:24px -4px 16px} #eTfSOC li>a{margin:0 -4px 0 24px} #eTfBAS>ul{display:flex;flex-wrap:wrap;justify-content:space-between}} </style> <footer id=eTfS><div><nav id=eTfCOL aria-label="Menu du pied de page"><details><summary><span role=heading aria-level=4>S'informer</span></summary><ul><li><a href="https://www.sfr.fr/offre-mobile/tarifs-conditions">Tarifs et conditions</a><li><a href="https://actus.sfr.fr/tech/news/sfr-1er-ex-aequo-sur-l-internet-mobile-au-global_AN-202407080004.html">nPerf</a><li><a href="https://www.sfr.fr/offre-internet/test-eligibilite-adsl-vdsl-fibre">Information sur les débits</a><li><a href="https://www.sfr.fr/engagements-rse/environnement/">Engagements RSE</a><li><a href="https://www.sfr.fr/reseau/carte-couverture-reseau-mobile.html">Couverture réseau mobile</a><li><a href="https://www.sfr.fr/carte-couverture-reseau-sfr-fibre-optique/">Couverture réseau Fibre et THD</a><li><a href="https://www.sfrbusiness.fr/offres-pro/">Offres Pro</a><li><a href="https://tv.sfr.fr/guide">Guide TV</a><li><a href="https://www.sfr.fr/handicap/">Handicap</a></ul></details><details><summary><span role=heading aria-level=4>Aide</span></summary><ul><li><a href="https://assistance.sfr.fr/tel-mobile/assu-panne-perte-vol/vol-perte-mobile.html">Mobile perdu ou volé ?</a><li><a href="https://espace-client.sfr.fr/gestion-securite/mot-de-passe/oublie/identifiant">Mot de passe oublié</a><li><a href="https://assistance.sfr.fr/form/incidents/reseau-fixe.html">Incidents fixe</a><li><a href="https://assistance.sfr.fr/carte-incident-reseau-mobile.html">Incidents mobile</a><li><a href="https://www.sfr.fr/sfr-et-moi/vos-applis-sfr.html">Applications mobile et services SFR</a><li><a href="https://la-communaute.sfr.fr">La Communauté SFR</a><li><a href="https://assistance.sfr.fr/sfrmail-appli/phishing-spam/proteger-phishing.html#sfrintid=">Phishing</a><li><a href="https://signalement.fftelecoms.org/">Signaler un contenu illicite</a></ul></details><details><summary><span role=heading aria-level=4>Espace Client</span></summary><ul><li><a href="https://u.sfr.fr/s/accueil?sun_source=footer_siteweb">Appli SFR & Moi</a><li><a href="https://www.sfr.fr/suivi-commande/">Suivre ma commande</a><li><a href="https://www.sfr.fr/suivi-commande/">Activer ma ligne</a><li><a href="https://www.sfr.fr/offre-internet/demenagement">Déménagement</a><li><a href="https://espace-client.sfr.fr/odr/offres-remboursement/">Offres de remboursement</a><li><a href="https://www.sfr.fr/mon-espace-client/redirect.html?D=RESIL">Résilier</a><li><a href="https://www.sfr.fr/programme-promoslive/">PromosLive SFR</a></ul></details><details><summary><span role=heading aria-level=4>Contacts</span></summary><ul><li><a href="https://www.sfr.fr/contacter/">Commander par téléphone</a><li><a href="https://assistance.sfr.fr/contacter/">Nous contacter</a><li><a href="https://dommages-reseaux.sfr.fr/">Signaler un dommage réseau</a></ul></details></nav><nav id=eTfSOC aria-label="Menu des réseaux sociaux"><a href="https://www.sfr.fr/" title="Accueil SFR">SFR</a><p>Suivez-nous sur</p><ul><li><a href="https://fr-fr.facebook.com/SFR" title="Facebook">Facebook</a><li><a href="https://x.com/SFR" title="X">X</a><li><a href="https://www.youtube.com/channel/UCmOWXd_I8xsFRViDcQBNolA" title="YouTube">YouTube</a></ul></nav><nav id="eTfBAS" aria-label="Menu des informations légales"><ul><li><a href="https://www.sfr.fr/mentions-legales.html">Informations légales</a></li> <li><a href="https://www.sfr.fr/plan-du-site.html">Plan du site</a></li> <li><a href="https://www.sfr.fr/politique-cookies.html">Politique cookies</a></li> <li><a tabindex=0 role=button class=CKC>Gestion cookies</a></li> <li><a href="https://www.sfr.fr/politique-de-protection-des-donnees-personnelles.html">Données personnelles</a></li> <li><a href="https://www.sfr.fr/accessibilite/nos-engagements/">Accessibilité : non conforme</a></li> <li><a href="https://recrutement.sfr.com/">Emplois</a></li> <li><a href="https://alticefrance.com/">Altice France</a></li> </ul></nav></div></footer> <script>!function(W){ var _=W._eT,F=_('#eTfS'),c=F._('.CKC'),b=_.nbP,h0=0,w,w0=9,rs=e=>{w=W.innerWidth>960;if(w!=w0)w0=w,F._('details').at('open',w?'':0),F._('summary').at('tabindex',w?-1:0).at('aria-expanded',w?!0:0)}; rs();_(W).ev('resize',rs); _('body>footer,footer#footer').af();F.af(2); if(!_.T(b))_.ti((h,m)=>{if(_('#eTsdi.O:not(.P)')[0])F.af();else{F.af(2);m='marginTop';h=W.innerHeight-F[0].offsetTop+F.S(m).replace('px','')*1;if(h>h0+2||h<h0-2)F.S(m,(h0=h)>0?h+'px':0)}}); else F._('a[href]').E(function(o,h){h=o.href.replace(/^https:..(cms|www).sfr.fr/,''); if(RegExp('^('+b+')').test('@'+h.replace(/#.*/,'')))_(o).cl(function(e,n){if(n=W.newSFRNavigateTo){e.preventDefault();n(h);W.scrollTo(0,0);_('#eThS').C('TV',/^.tv-sfr/.test(h)?0:1)}})}); c.cl(e=>_.ccP2()).ev('keyup',e=>{e=e.keyCode;if(e==13||e==32)_.ccP2()}); }(window)</script></div> <script> zvars=window.zvars||[]; zvars[38]="[SFR.FORUM]"; </script> </center> </div> <a class="lia-link-navigation lia-survey-link lia-panel-dialog-trigger lia-panel-dialog-trigger-event-click lia-js-data-dialogKey--1895123105" tabindex="-1" aria-hidden="true" id="surveyLauncher" href="#"></a> <script src="https://static.s-sfr.fr/stats/footer.js"></script> <script type="text/javascript"> new Image().src = ["/","b","e","a","c","o","n","/","2","8","5","9","7","9","7","7","2","6","5","9","_","1","7","4","3","7","8","6","6","6","5","3","6","7",".","g","i","f"].join(""); </script> <script type="text/javascript" src="/t5/scripts/8016E4FC3B23A5110FC1769E8A07C73D/lia-scripts-common-min.js"></script><script type="text/javascript" src="https://limuirs-assets.lithium.com/assets/limuirs-25_1-vendors~main.5ef86aa8c72fe4cbb8d6.js"></script><script type="text/javascript" src="https://limuirs-assets.lithium.com/assets/limuirs-25_1-main.eeb0d5db07d4d7b65fa6.js"></script><script type="text/javascript" src="/t5/scripts/2F98D6BB1C3B38A33D013EB64E68717E/lia-scripts-body-min.js"></script><script language="javascript" type="text/javascript">  </script></body> </html>