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ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment" data-ecl-breadcrumb-item="expandable"><a href="/live-work-travel-eu/consumer-rights-and-complaints_sv" class="ecl-link ecl-link--standalone ecl-link--no-visited ecl-breadcrumb__link" >Konsumenträttigheter och klagomål</a><svg class="ecl-icon ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment" data-ecl-breadcrumb-item="static"><a href="/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint_sv" class="ecl-link ecl-link--standalone ecl-link--no-visited ecl-breadcrumb__link" >Tvistlösning</a><svg class="ecl-icon ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment ecl-breadcrumb__current-page" data-ecl-breadcrumb-item="static" aria-current="page"><span>Nätverket av europeiska konsumentcentrum – ECC-nätverket</span></li></ol></nav><div class="ecl-page-header__info"><h1 class="ecl-page-header__title"><span>Nätverket av europeiska konsumentcentrum – ECC-nätverket</span></h1></div><div class="ecl-page-header__description-container"><p class="ecl-page-header__description">Hjälp och råd till konsumenter i Europa </p></div></div></div> </div> <main class="ecl-u-pb-xl" id="main-content" data-inpage-navigation-source-area="h2.ecl-u-type-heading-2, div.ecl-featured-item__heading"> <div class="ecl-container"> <div class="ecl-row"> <div class="ecl-col-s-12 ewcms-top-sidebar"> <div> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> </div> <div class="ecl-row"> <div class="ecl-col-s-12"> <div id="block-ewcms-theme-main-page-content" data-inpage-navigation-source-area="h2, div.ecl-featured-item__heading" class="ecl-u-mb-l"> <article dir="ltr"> <div> <div class="ecl-u-mb-2xl"> <a id="paragraph_8006"></a> <div class="ecl-row inpage-navigation-container"> <div class="ecl-col-l-3"> <nav class="ecl-inpage-navigation oe-theme-ecl-inpage-navigation ecl-u-z-dropdown" data-ecl-auto-init="InpageNavigation" data-ecl-auto-initialized="true" data-ecl-inpage-navigation="true" aria-labelledby="ecl-inpage-navigation-96071560" ><div class="ecl-inpage-navigation__title" id="ecl-inpage-navigation-96071560">Innehåll</div><div class="ecl-inpage-navigation__body"><div class="ecl-inpage-navigation__trigger-wrapper"><button type="button" class="ecl-inpage-navigation__trigger" id="ecl-inpage-navigation-96071560-trigger" data-ecl-inpage-navigation-trigger="true" aria-controls="ecl-inpage-navigation-list" aria-expanded="false"><span class="ecl-inpage-navigation__trigger-current" data-ecl-inpage-navigation-trigger-current="true">Innehåll</span><svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-inpage-navigation__trigger-icon" focusable="false" aria-hidden="false" ><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></button></div><ul class="ecl-inpage-navigation__list" data-ecl-inpage-navigation-list="true" id="ecl-inpage-navigation-96071560-list"></ul></div></nav> </div> <div class="ecl-col-l-9" data-inpage-navigation-source-area="h2, div.ecl-featured-item__heading"> <div class="ecl-u-mb-2xl"> <a id="paragraph_1518"></a> <h2 class="ecl-u-type-heading-2">Hur fungerar ECC-nätverket?</h2> <div class="ecl"><p>Nätverket består av oberoende konsumentcentrum och finansieras delvis av EU-kommissionen. Om du bor i ett EU-land, Island eller Norge kan ECC-kontoret i ditt land</p><ul><li><strong>förklara dina rättigheter som konsument</strong></li><li><strong>hjälpa dig att lösa en tvist med en näringsidkare i ett annat EU-land (eller Island eller Norge)</strong></li><li><strong>berätta vem du kan kontakta om de inte kan hjälpa dig.</strong></li></ul><p>ECC-nätverket samarbetar också med beslutsfattare och andra aktörer för att främja konsumenters rättigheter. Nätverket har en viktig roll när det gäller att varna tillsynsmyndigheter om näringsidkare som bryter mot konsumentlagstiftningen.</p><p>Man agerar snabbt vid nya problem, som under coronapandemin då många konsumenter behövde hjälp.</p><p><a href="/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net/ecc-net-and-covid-19_sv" class="ecl-link">ECC-nätverket och covid-19</a></p><p><a href="http://eccnet.eu" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Läs mer på ECC-nätverkets webbplats</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a> </p></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_45968"></a> <h2 class="ecl-u-type-heading-2">Fakta och siffror om verksamheten</h2> <div class="ecl"><p>Under 2023 hjälpte nätverket över 125 000 konsumenter som fick information och råd om sina konsumentproblem. I 22 500 ärenden löste nätverket problemen direkt med näringsidkaren och hjälpte på detta sätt konsumenterna att få tillbaka totalt över 9 miljoner euro. </p></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_45969"></a> <h2 class="ecl-u-type-heading-2">Kontakta ECC-nätverket</h2> <div class="ecl"><p>Du ska alltid kontakta ett konsumentcentrum i det land där du bor.</p><p> </p><div class="ecl-table-responsive"><table class="ecl-table" xmlns:xlink="http://www.w3.org/1999/xlink"><tbody class="ecl-table__body"><tr class="ecl-table__row"><td><a href="http://europakonsument.at" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Österrike</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="https://www.ecc-netitalia.it/it/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Italien</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.eccbelgium.be/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Belgien</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.ecclatvia.lv/lv/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Lettland</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.ecc.bg/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Bulgarien</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.ecc.lt/lt/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Litauen</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://ecc-croatia.hr/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Kroatien</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://cecluxembourg.lu/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Luxemburg</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.ecccyprus.gov.cy" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Cypern</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://eccnetmalta.gov.mt/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Malta</span><svg class="ecl-icon ecl-icon--xs 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class="ecl-link__label">Tyskland</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.esc-sr.sk/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Slovakien</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="https://www.eccgreece.gr/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Grekland</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://epc.si/pages/si/domov.php" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Slovenien</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="https://fogyasztovedelem.kormany.hu/#/europai_fogyasztoi_kozpont" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Ungern</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="https://cec.consumo.gob.es/en/CEC/home.htm" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Spanien</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="https://eccisland.is/en/hafdu-samband/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Island</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.konsumenteuropa.se/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Sverige</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.eccireland.ie/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Irland</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td> </td></tr></tbody></table></div><p>ECC-nätverket samarbetar också med Storbritanniens internationella konsumentcentrum.</p></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_45970"></a> <h2 class="ecl-u-type-heading-2">Publikationer</h2> <div class="ecl"><p>ECC-nätverket tar också fram vägledningar och råd om vanliga konsumentproblem:</p><ul><li><a href="http://ec.europa.eu/newsroom/just/item-detail.cfm?item_id=55752" class="ecl-link">Se upp för förfalskade produkter</a></li><li><a href="/document/download/7bd0a822-912c-4256-afa5-98ac535f2e73_sv?filename=ecc-net_air_passenger_rights_report_2015.pdf" class="ecl-link">Flygpassagerares rättigheter – rapport från ECC-nätverket 2015</a> (pdf)</li><li><a href="http://www.europe-consommateurs.eu/en/consumer-topics/on-the-road/buying-a-car/cross-border-car-purchase-and-registration/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Köpa bil i ett annat EU-land</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></li><li><a href="/document/download/ef40baf7-c15e-4b3e-9c64-965371861df5_sv?filename=timeshare_2017.pdf" class="ecl-link">Tidsdelat boende</a> (pdf)</li><li><a href="/document/download/ec36f35d-5c90-4512-b24a-22e8954b18e1_sv?filename=ecc-net-timeshares-top-tips_december2015_en.pdf" class="ecl-link">Tidsdelat boende – 10 bästa konsumenttipsen</a> (pdf)</li><li><a href="http://www.europe-consommateurs.eu/en/consumer-topics/buying-goods-services/guarantees-warranties/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Reklamationsrätt och garantier</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></li><li><a href="/document/download/08d7f8e7-401a-443d-b383-99c3020f6a40_sv?filename=online_fraud_2017.pdf" class="ecl-link">Bedrägeri på nätet</a> (pdf)</li><li><a href="/document/download/453491aa-6e1a-45c4-9bc9-d40ba9b62cbd_sv?filename=trust_mark_report_2013_en.pdf" class="ecl-link">Förtroendemärkning för e-handel</a> (pdf)</li><li><a href="/document/download/9e1e4067-2887-484d-9ce5-5e799e165983_sv?filename=air-passengers-rights-settling_disputes_2017_en.pdf" class="ecl-link">Flygpassagerares rättigheter – tvistlösning</a> (pdf)</li><li><a href="/document/download/73cf946d-23a8-4c77-8029-6f60ec38e83f_sv?filename=small_claims_international_claims_2012_en.pdf" class="ecl-link">Lösning av internationella tvister om mindre belopp</a> (pdf)</li><li><a href="/document/download/19a5bfdd-439a-45a7-afc9-2a6b57c8f808_sv?filename=mystery_shopping_report_2011_en.pdf" class="ecl-link">Handla på nätet i EU</a> (pdf)</li><li><a href="/document/download/3b971d58-4627-4e33-b5a0-968222e44893_sv?filename=chargeback_report_revised.pdf" class="ecl-link">Återbetalning till kreditkort (chargeback) i EU/EES</a> (pdf)</li></ul></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_6314"></a> <h2 class="ecl-u-type-heading-2">Dokument</h2> <div class="ecl"> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1231802276"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">3 JULI 2024</li></ul><div class="ecl-file__title" id="ecl-file-1231802276-title">ECC Net Report 2023</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1231802276-lang">English</div><div class="ecl-file__meta">(4 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/47efcd6d-eb6a-4564-a873-077d11c5f7c0_en?filename=ECC_Net_report_2023_0%20%285%29.pdf&prefLang=sv" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1231802276-link" aria-labelledby="ecl-file-1231802276-link-label ecl-file-1231802276-title ecl-file-1231802276-lang"><span class="ecl-link__label">Ladda ner</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1842039517"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">18 APRIL 2023</li></ul><div class="ecl-file__title" id="ecl-file-1842039517-title">ECC Net Data Sheet 2022</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1842039517-lang">English</div><div class="ecl-file__meta">(618.7 KB - PDF)</div><div class="ecl-file__action"><a href="/document/download/525e7bea-63cb-4ee4-b724-952f3918ab6e_en?filename=2023-03-20-datasheet-versioncourte.pdf&prefLang=sv" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1842039517-link" aria-labelledby="ecl-file-1842039517-link-label ecl-file-1842039517-title ecl-file-1842039517-lang"><span class="ecl-link__label">Ladda ner</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-383238194"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">18 APRIL 2023</li></ul><div class="ecl-file__title" id="ecl-file-383238194-title">ECC Net data sheet 2021</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-383238194-lang">English</div><div class="ecl-file__meta">(976.9 KB - PDF)</div><div class="ecl-file__action"><a href="/document/download/431c1cb7-b023-42ce-bf9a-1930035b3276_en?filename=datasheet-ECC-Net-2021.pdf&prefLang=sv" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-383238194-link" aria-labelledby="ecl-file-383238194-link-label ecl-file-383238194-title ecl-file-383238194-lang"><span class="ecl-link__label">Ladda ner</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1703137498"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">10 JANUARI 2023</li></ul><div class="ecl-file__title" id="ecl-file-1703137498-title">ECC Net Vademecum</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1703137498-lang">English</div><div class="ecl-file__meta">(359.04 KB - PDF)</div><div class="ecl-file__action"><a href="/document/download/ade148b5-a579-444d-867a-70f75414eb6f_en?filename=ECC%20Net%20vademecum%20revision%20FINAL.pdf&prefLang=sv" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1703137498-link" aria-labelledby="ecl-file-1703137498-link-label ecl-file-1703137498-title ecl-file-1703137498-lang"><span class="ecl-link__label">Ladda ner</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1594381527"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">18 APRIL 2023</li></ul><div class="ecl-file__title" id="ecl-file-1594381527-title">ECC Net Report 2022</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1594381527-lang">English</div><div class="ecl-file__meta">(2.19 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/7e48dd48-a21c-452d-afdb-fe92b66b57ee_en?filename=2023-03-20-ECC-Net%20report%202022%20.pdf&prefLang=sv" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1594381527-link" aria-labelledby="ecl-file-1594381527-link-label ecl-file-1594381527-title ecl-file-1594381527-lang"><span class="ecl-link__label">Ladda ner</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1770483346"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">1 NOVEMBER 2020</li></ul><div class="ecl-file__title" id="ecl-file-1770483346-title">ECC Net Anniversary Report- 15 years of ECC Net</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1770483346-lang">English</div><div class="ecl-file__meta">(4.93 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/e59f9bac-660f-4b68-a941-03aeb70ea326_en?filename=ecc_net_anniversary_report_2020-_15_years_of_ecc_net.pdf&prefLang=sv" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1770483346-link" aria-labelledby="ecl-file-1770483346-link-label ecl-file-1770483346-title ecl-file-1770483346-lang"><span class="ecl-link__label">Ladda ner</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-283981348"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">10 OKTOBER 2017</li></ul><div class="ecl-file__title" id="ecl-file-283981348-title">10 years of the ECC - anniversary report</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-283981348-lang">English</div><div class="ecl-file__meta">(18.02 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/9cdc34dc-b31f-48ec-b660-c3dd603757bd_en?filename=ecc_net_-_anniversary_report_2015_en.pdf&prefLang=sv" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-283981348-link" aria-labelledby="ecl-file-283981348-link-label ecl-file-283981348-title ecl-file-283981348-lang"><span class="ecl-link__label">Ladda ner</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-187227694"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">10 OKTOBER 2017</li></ul><div class="ecl-file__title" id="ecl-file-187227694-title">ECC-Net brochure - travel tips</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-187227694-lang">English</div><div class="ecl-file__meta">(9.43 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/3175baab-5e5f-4e68-8911-dfe8baef8cce_en?filename=ecc-net_passeport_en.pdf&prefLang=sv" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-187227694-link" aria-labelledby="ecl-file-187227694-link-label ecl-file-187227694-title ecl-file-187227694-lang"><span class="ecl-link__label">Ladda ner</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> </div> </div> </div> </div> </div> <div class="related-links"> <h2 class="ecl-u-type-heading-2">Fler länkar</h2> <div class="ecl-list"> <div class="ecl-content-item-block"><div class="ecl-row"><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="https://itunes.apple.com/app/ecc-net-travel/id886668562" class="ecl-link ecl-link--standalone ecl-link--icon" ><span class="ecl-link__label">Reseapp från ECC-nätverket – iPhone</span><svg class="ecl-icon ecl-icon--2xs ecl-link__icon" focusable="false" aria-hidden="false" ><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external"></use></svg></a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="https://play.google.com/store/apps/details?id=eu.cec_zev.ECCNetTravel" class="ecl-link ecl-link--standalone ecl-link--icon" ><span class="ecl-link__label">Reseapp från ECC-nätverket – Android</span><svg class="ecl-icon ecl-icon--2xs ecl-link__icon" focusable="false" aria-hidden="false" ><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external"></use></svg></a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="http://www.windowsphone.com/en-gb/store/app/ecc-net-travel/4dfcfb67-9294-40d5-9ac0-644a7e734813" class="ecl-link ecl-link--standalone ecl-link--icon" ><span class="ecl-link__label">Reseapp från ECC-nätverket – Windows phone</span><svg class="ecl-icon ecl-icon--2xs ecl-link__icon" focusable="false" aria-hidden="false" ><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external"></use></svg></a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="http://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_sv.htm" class="ecl-link ecl-link--standalone" >Informell tvistlösning för konsumenter – praktisk information (Your Europe)</a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/alternative-dispute-resolution-consumers_sv" class="ecl-link ecl-link--standalone" >Alternativ tvistlösning för konsumenter</a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=SV" class="ecl-link ecl-link--standalone" >Tvistlösning på nätet</a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 last-item-column last-item"><a href="https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_sv.htm" class="ecl-link ecl-link--standalone" >Flygpassagerares rättigheter – praktisk information (Your Europe)</a></div></div></div> </div> </div> </div> </article> </div> </div> </div> <div class="ecl-row"> <div class="ecl-col-s-12"> <div> <div id="block-ewcms-theme-socialshare"> <div class="ecl-social-media-share"> <p class="ecl-social-media-share__description"> Dela sidan </p> <script type="application/json">{"service":"share","version":"2.0","networks":["twitter","facebook","linkedin","email","more"],"display":"icons","stats":true,"selection":true}</script> 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