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برنامج استدعاء بطارية MacBook Pro 15 بوصة - دعم Apple
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0-1.16-.674-1.799-1.899-1.799h-1.863zm2.139-4.5c1.599 0 2.707 1.125 2.707 2.736 0 1.582-1.131 2.701-2.719 2.701h-2.127v3.018h-1.055v-8.455zm-6.114 8.454h1.008v-6.316h-1.008zm-.2-8.238c0-.386.317-.703.703-.703.387 0 .704.317.704.703 0 .387-.317.704-.704.704-.386 0-.703-.317-.703-.704z"></path></svg></span><span class="globalnav-link-text">iPhone</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - watch" class=" globalnav-item globalnav-item-watch globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/sa-ar/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 2.045zm-6.533-3.568v1.635h1.407v.844h-1.407v3.574c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.85c-.2.035-.393.058-.592.058-1.301 0-1.822-.48-1.822-1.687v-3.832h-1.02v-.844h1.02v-1.635zm-4.2 5.596v-.58l-1.699.111c-.961.064-1.383.398-1.383 1.031 0 .645.545 1.02 1.277 1.02 1.038 0 1.805-.68 1.805-1.582zm-4.125.586c0-1.131.832-1.782 2.303-1.869l1.822-.112v-.574c0-.779-.486-1.207-1.43-1.207-.755 0-1.283.287-1.423.785h-1.02c.135-1.014 1.131-1.682 2.479-1.682 1.541 0 2.402.792 2.402 2.104v4.324h-.961v-.931h-.094c-.41.673-1.101 1.043-1.945 1.043-1.225 0-2.133-.727-2.133-1.881zm-7.684 1.769h-.996l-2.303-8.455h1.101l1.682 6.873h.07l1.893-6.873h1.066l1.893 6.873h.07l1.682-6.873h1.101l-2.302 8.455h-.996l-1.946-6.674h-.07z"></path></svg></span><span class="globalnav-link-text">Watch</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/sa-ar/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 1.693h-.996c-.135-.504-.627-.838-1.389-.838-.75 0-1.336.381-1.336.943 0 .434.352.704 1.096.885l.973.235c1.189.287 1.763.802 1.763 1.711 0 1.13-1.095 1.91-2.531 1.91-1.406 0-2.373-.674-2.484-1.723h1.037c.17.533.674.873 1.482.873.85 0 1.459-.404 1.459-.984 0-.434-.328-.727-1.002-.891l-1.084-.264c-1.183-.287-1.722-.796-1.722-1.71 0-1.049 1.013-1.84 2.355-1.84zm-6.665 5.631c-1.155 0-1.846-.885-1.846-2.362 0-1.471.697-2.361 1.846-2.361 1.142 0 1.857.914 1.857 2.361 0 1.459-.709 2.362-1.857 2.362zm1.834-8.028v3.504h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.269 0 1.987 1.037 3.27 2.654 3.27.873 0 1.623-.416 2.022-1.119h.094v1.007h.961v-8.824zm-9.001 8.028c-1.195 0-1.869-.868-1.869-2.362 0-1.5.674-2.361 1.869-2.361 1.196 0 1.869.861 1.869 2.361 0 1.494-.673 2.362-1.869 2.362zm0-5.631c-1.799 0-2.912 1.236-2.912 3.269 0 2.028 1.113 3.27 2.912 3.27s2.912-1.242 2.912-3.27c0-2.033-1.113-3.269-2.912-3.269zm-17.071 6.427h1.008v-6.316h-1.008zm-.199-8.238c0-.387.317-.703.703-.703.387 0 .703.316.703.703s-.316.703-.703.703c-.386 0-.703-.316-.703-.703zm-6.137 4.922 1.324-3.773h.093l1.325 3.773zm1.892-5.139h-1.043l-3.117 8.455h1.107l.85-2.42h3.363l.85 2.42h1.107zm14.868 4.5h-1.864v-3.562h1.864c1.224 0 1.898.639 1.898 1.799 0 1.119-.697 1.763-1.898 1.763zm.275-4.5h-3.193v8.455h1.054v-3.017h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.612-1.107-2.737-2.707-2.737z"></path></svg></span><span class="globalnav-link-text">AirPods</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - tv-home" class=" globalnav-item globalnav-item-tv-home globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/sa-ar/tv-home/" data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="true" data-analytics-title="tv & home" data-analytics-element-engagement="hover - tv & home" aria-label="التلفزيون وتطبيق المنزل" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" width="84" viewBox="0 0 84 44" xmlns="http://www.w3.org/2000/svg"><path d="m2.1504 28.2734c-1.0254-.5566-1.623-1.6699-1.623-3.3516v-1.0488h1.084v1.0488c0 .6504.0996 1.1895.3047 1.6113.3984.8496 1.125 1.2539 2.0156 1.2539.4453 0 .8438-.1055 1.1895-.3105.6914-.4102 1.1133-1.248 1.1133-2.5547v-7.7461h1.084v7.7461c0 .8379-.1406 1.541-.4277 2.0977-.5684 1.1191-1.6172 1.6699-2.959 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1.1309.5742 1.6816 1.541 1.6816h.0469l.1758.0703v.7734l-.1758.0587h-.3164c-.7266 0-1.2949-.2168-1.7109-.6562-.1641-.1758-.2988-.3809-.3984-.6211h-.0117c-.082.2402-.1875.4453-.3223.6211-.3458.4394-.8321.6562-1.4591.6562h-.0469zm.5859-6.2402c0-.3926.3223-.6738.7031-.6738.3926 0 .7031.2812.7031.6738 0 .375-.3105.668-.7031.668-.3808-.0001-.7031-.293-.7031-.668zm2.0391 0c0-.3926.3223-.6738.7031-.6738.3926 0 .7031.2812.7031.6738 0 .375-.3105.668-.7031.668-.3808-.0001-.7031-.293-.7031-.668zm1.6406 6.2402v-.7852l.1758-.0586h1.3594v-7.9219h1.0898v8.8243h-2.4492zm4.2861-8.7656h1.084v8.8242h-1.084z"></path></svg></span><span class="globalnav-link-text">التلفزيون وتطبيق المنزل</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - entertainment" class=" globalnav-item globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/sa-ar/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="خدمات الترفيه" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 33 44" width="33" xmlns="http://www.w3.org/2000/svg"><path d="m4.6523 23.416v-1.8809h-.9141c-1.3945 0-2.0508.7324-2.0508 1.8223 0 1.1074.668 1.8516 1.5 1.8516.9199 0 1.4649-.5859 1.4649-1.793zm3.2988 4.3477c0-.3633.293-.6445.6504-.6445.3633 0 .6562.2812.6562.6445 0 .3516-.293.6387-.6562.6387-.3574 0-.6504-.2871-.6504-.6387zm1.7051 0c0-.3633.293-.6445.6504-.6445.3633 0 .6562.2812.6562.6445 0 .3516-.293.6387-.6562.6387-.3574 0-.6504-.2871-.6504-.6387zm8.168-4.248v2.4844h-6.5449c-1.0195 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0-.6504-.2871-.6504-.6387zm4.3887-2.877v8.8242h-2.7656c-1.0195 0-1.752-.4336-2.1035-1.2773h-.0176c-.2871.8438-.9023 1.2773-1.7812 1.2773h-1.4238c-.1289 1.9219-1.2129 2.6895-2.748 2.6895h-.2168v-.8672h.1289c.9785 0 1.7637-.5332 1.7637-2.2266v-3.791h1.084v3.293h1.4121c.9727 0 1.541-.5508 1.541-1.6816v-1.6113h1.0898v1.6113c0 1.1309.5684 1.6816 1.541 1.6816h1.4062v-7.9219zm1.9297 0h1.084v8.8242h-1.084z"></path></svg></span><span class="globalnav-link-text">خدمات الترفيه</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/ar-sa/" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="الدعم" class="globalnav-link 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alt="MacBook Pro 15 بوصة" width="175" class="cq-dd-image hero-image" height="175"></div> <div class="richText large"> <div class="table-responsive"> <h1 class="as-center">برنامج استدعاء بطارية MacBook Pro 15 بوصة</h1> </div> </div> <div class="richText large"> <div class="table-responsive"> <p>اكتشفت Apple أنه في عدد محدود من وحدات MacBook Pro مقاس 15 بوصة من الجيل الأقدم قد ترتفع درجة حرارة البطارية بشكل غير عادي مما قد يزيد من احتمالية حدوث حريق. تم بيع الوحدات المتأثرة بشكل أساسي في الفترة ما بين سبتمبر 2015 وفبراير 2017، ويتم تحديد مدى أهلية المنتج للخدمة حسب رقمه التسلسلي.</p> <p>نظرًا لأن سلامة العملاء تمثل دائمًا أولوية قصوى لدى Apple، فقد قررنا طوعًا استبدال البطاريات المتضررة مجانًا.</p> </div> </div> <div class="richText large"> <div class="table-responsive"> <h2>الأهلية</h2> </div> </div> <div class="richText none"> <div class="table-responsive"> <p>تحقق أولاً لمعرفة أي طراز لديك من MacBook Pro 15 بوصة. اختر "حول هذا الـ Mac" من قائمة Apple () أعلى يمين الشاشة. تأكد من أن الطراز الذي لديك هو "MacBook Pro (Retina، 15 بوصة، منتصف 2015)." وإذا كان لديك هذا الطراز، قم بإدخال الرقم التسلسلي للكمبيوتر أدناه لمعرفة ما إذا كان مؤهلاً للاستفادة من هذا البرنامج أم لا.</p> </div> </div> <div class="richText medium"> <div class="table-responsive"> <p>إذا كان MacBook Pro لديك مؤهلاً للخدمة، فالرجاء التوقف عن استخدامه واتباع الإرشادات الموضحة أدناه لاستبدال البطارية.</p> </div> </div> <div class="as-sn-lookup-wrapper"> <form id="as-sn-lookup" class="as-sn-lookup-form form-table" data-qp-api="https://qualityprograms.apple.com/snlookup/062019"> <div class="column large-5 medium-6 small-12"> <div class= "as-input-section"> <div class="form-element"> <input type="text" id="as-sn-input" aria-labelledby="as-sn-input_label" class="form-textbox form-textbox-text form-textbox-entered as-sn-form-input" placeholder="XXXOOXOXOOO" required aria-required="true" autocorrect="off" autocomplete="off" spellcheck="false"> <span class="form-label" id="as-sn-input_label" aria-hidden="true">الرقم التسلسلي</span> <div class="form-icons-wrapper"> <span class="icon icon-check"><span class="visuallyhidden">Valid Input</span></span> <span class="icon icon-exclamation"><span class="visuallyhidden">Invalid Input</span></span> </div> </div> <div id="as-sn-response" class="as-sn-response"> <div id="as-sn-E00" class="form-message-wrapper"> <div class="as-sn-msg form-message as-sn-msg-success"> <p>قد يكون الرقم التسلسلي الذي أدخلته مؤهلاً للاستفادة من هذا البرنامج. الرجاء تحديد أحد خيارات الخدمات أدناه.</p></div> </div> <div id="as-sn-E01" class="form-message-wrapper"> <div class="as-sn-msg form-message as-sn-msg-error"> <p>الرقم التسلسلي الذي أدخلته غير مؤهل للاستفادة من هذا البرنامج لأحد الأسباب التالية:</p> <ul> <li>ليس ضمن نطاق الأرقام التسلسلية الذي ينطبق عليه البرنامج.</li> <li>تشير سجلاتنا إلى أنه قد تمت خدمة جهازك بالفعل في إطار هذا البرنامج.</li> </ul></div> </div> <div id="as-sn-E99" class="form-message-wrapper"> <div class="as-sn-msg form-message as-sn-msg-error"> <p>معذرة، حدثت مشكلة أثناء معالجة طلبك. الرجاء إعادة المحاولة بعد بضع دقائق.</p></div> </div> <div id="as-sn-FE01" class="form-message-wrapper"> <div class="as-sn-msg form-message as-sn-msg-error"> <p>الرجاء إدخال رقمك التسلسلي.</p></div> </div> <div id="as-sn-FE02" class="form-message-wrapper"> <div class="as-sn-msg form-message as-sn-msg-error"> <p>هذا ليس رقمًا تسلسليًا صالحًا لمنتجات Apple. الرجاء إعادة إدخال الرقم مرة أخرى. إذا كنت لا تزال تواجه مشاكل، <a></a><a href="https://getsupport.apple.com/?PFC=PFC1002&caller=erep" rel="nofollow">فاتصل بنا</a>.</p></div> </div> <div id="as-sn-FE03" class="form-message-wrapper"> <div class="as-sn-msg form-message as-sn-msg-error"> <p>معذرة، حدثت مشكلة أثناء معالجة طلبك. الرجاء إعادة المحاولة بعد بضع دقائق.</p></div> </div> </div> <span id="content-update" class="a11y" role="alert" aria-live="polite"></span> <div class="as-sn-tooltip-wrapper"> <p>يمكن إيجاد الرقم التسلسلي بسهولة. <a href="/ar-sa/HT204308">تعرّف على الطريقة</a>.</p></div> </div> </div> <div class="column large-7 medium-6 small-12"> <button id="as-sn-button" type="submit" class="as-sn-form-button button"> <span>تقديم</span> </button> </div> </form> </div> <div class="richText medium"> <div class="table-responsive"> <p><span class="note">ملاحظة: لا يؤثر هذا البرنامج على طرازات MacBook Pro الأخرى.</span></p> </div> </div> <div class="richText large"> <div class="table-responsive"> <h2>عملية الاستبدال</h2> </div> </div> <div class="richText none"> <div class="table-responsive"> <p>ابحث عن <a href="https://getsupport.apple.com/?caller=erep&PFC=PFC1002&category_id=SC0999&symptom_id=99916&solution=CIN">مقدم خدمة معتمد من Apple</a> لاستبدال البطارية. سيخضع MacBook Pro للفحص قبل إجراء أي عملية خدمة للتحقق من أنه مؤهل للاستفادة من هذا البرنامج. قد تستغرق الخدمة من 3 إلى 5 أيام.</p> </div> </div> <div class="richText medium"> <div class="table-responsive"> <p>إذا كانت لديك أسئلة أو كنت تريد المزيد من المساعدة، فالرجاء الاتصال بـ <a href="https://getsupport.apple.com/?caller=erep&PFC=PFC1002&category_id=SC0999&symptom_id=99916" rel="nofollow">دعم Apple</a>.</p> </div> </div> <div class="richText medium"> <div class="table-responsive"> <p>لتجهيز MacBook Pro للخدمة، الرجاء <a href="/ar-sa/mac-backup">إنشاء نُسخة احتياطية من بياناتك</a>.</p> </div> </div> <div class="richText medium"> <div class="table-responsive"> <p>هذا البرنامج خاص باستبدال البطارية فقط. الرجاء الاتصال بـ <a href="https://getsupport.apple.com/?caller=erep&PFC=PFC1002&category_id=SC0999&symptom_id=99916" rel="nofollow">دعم Apple</a> والتحدث مع أحد المستشارين إذا كنت ترغب في ترتيب خدمة مدفوعة لأية مشكلة إضافية.</p> </div> </div> <div class="richText large"> <div class="table-responsive"> <h2>معلومات إضافية</h2> </div> </div> <div class="richText none"> <div class="table-responsive"> <p>لا يمدد برنامج Apple العالمي هذا تغطية الضمان القياسي لـ MacBook Pro 15 بوصة.</p> <p>لا يؤثر هذا البرنامج على حقوقك التي يكفلها القانون أو الضمان.</p> </div> </div> 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