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侵权投诉-腾讯视频
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0);">鉴于腾讯视频中存在大量第三方上传的内容,腾讯作为中立的平台服务提供方,一直致力于建立一个公平、公开、公正的平台,我们有志与诚信守约、进取担当的第三方合作伙伴携手并进,建立和维护良性互动、健康有序的平台秩序。</span></p><p><span style="color: rgb(0, 0, 0);">为了建立良好的秩序和保护权利人的合法权益,根据相关法律法规的规定,腾讯特制定本指引,如果您在使用腾讯视频服务中发现相关内容侵犯了您的权益,您可以通过以下途径通知我们,我们将依法进行处理。</span></p><p><span style="color: rgb(0, 0, 0);">特别提醒并请理解,向本平台发起侵权投诉,是一项正式的、严肃的、具有法律意义的行为,包括证明材料的选择和提交等流程,都会涉及大量中国大陆法律专业知识。若侵权投诉不能完全符合法定条件,平台将无法处理。所以,我们相信,就侵权投诉事宜向法律专业人士进行咨询,或交由法律专业人士处理,会有利于侵权投诉事宜更为顺畅地进行。</span></p><p><span style="color: rgb(0, 0, 0);">根据法律规定,腾讯会将您的投诉通知材料转送给被投诉方。温馨提醒您审慎提交通知材料,屏蔽与权属证明无关的个人信息,保护隐私。</span></p><p><strong style="color: rgb(0, 0, 0);">侵权投诉通知(适用于投诉方)</strong></p><p><strong style="color: rgb(0, 0, 0);">一、流程</strong></p><p><strong style="color: rgb(0, 0, 0);">1. 通知腾讯</strong></p><p><span style="color: rgb(0, 0, 0);">若权利人认为第三方在腾讯视频提供的视频/图文内容侵犯其合法权益(包括但不限于著作权、商标权、专利权、肖像权、名誉权等),请按以下要求提交相关材料进行投诉,通知腾讯:</span></p><p><span style="color: rgb(0, 0, 0);">权利人应向腾讯提出书面投诉通知,通知的内容应包括但不限于以下内容:</span></p><p><span style="color: rgb(0, 0, 0);">1.1 权利人主体信息和相关材料</span></p><p><span style="color: rgb(0, 0, 0);">①权利人的姓名(名称)、联系方式、及营业执照(单位)、身份证(个人)、相关授权证明等证明权利人主体资格的材料;</span></p><p><span style="color: rgb(0, 0, 0);">②权利人如委托他人代理投诉的,还需提供授权委托书,以及代理人姓名(名称)、联系方式、及营业执照(单位)、身份证(个人)、相关代理人职务身份证明(公司授权书、介绍信等证明代理人职务身份及公司授权代理人代表公司办理相关投诉事务)等证明代理人主体资格的材料。</span></p><p><span style="color: rgb(0, 0, 0);">1.2 权利人认为侵犯其权益的内容</span></p><p><span style="color: rgb(0, 0, 0);">权利人投诉要求删除或者断开链接的内容准确名称和网络地址。</span></p><p><span style="color: rgb(0, 0, 0);">1.3 构成侵权的初步证明材料</span></p><p><span style="color: rgb(0, 0, 0);">该初步证明材料应包括:</span></p><p><span style="color: rgb(0, 0, 0);">①权利人拥有权利的权属证明材料:包括但不限于相关有权机构颁发的版权证书、商标权证书、专利权证书、作品首次公开发表或发行日期证明材料、创作手稿、经权威机构签发的作品创作时间戳、作品备案证书等能证明权利人拥有相关权利的有效权属证明;</span></p><p><span style="color: rgb(0, 0, 0);">②被投诉方提供的视频/图文内容构成侵权的证明材料: 如为针对知识产权的投诉,应提供包括但不限于被投诉方提供的视频/图文内容构成对权利人版权、商标权或专利权等权利侵权的有效证明材料等;如为针对其他民事权利(名誉权、肖像权、隐私权等)的投诉,应提供包括但不限于被投诉方发布的内容构成对权利人名誉权、肖像权、隐私权等权利侵权的初步证明材料。</span></p><p><span style="color: rgb(0, 0, 0);">1.4 权利人保证</span></p><p><span style="color: rgb(0, 0, 0);">权利人应在通知中明确保证:权利人在通知中的陈述和提供的相关材料皆是真实、有效和合法的,并保证承担和赔偿腾讯因根据权利人的通知对相关腾讯视频视频/图文内容的处理而给腾讯公司造成的任何损失,包括但不限于腾讯因向被投诉方或用户赔偿而产生的等损失及腾讯名誉、商誉损害等。</span></p><p><strong style="color: rgb(0, 0, 0);">1.5 通知方式</strong></p><p><strong style="color: rgb(0, 0, 0);">您可以通过以下方式通知腾讯:</strong></p><p><strong style="color: rgb(0, 0, 0);">I. 通过腾讯文犀 · 侵权投诉平台(</strong><a href="https://ri.qq.com" rel="noopener noreferrer" target="_blank" style="color: rgb(230, 0, 0);"><strong>https://ri.qq.com</strong></a><strong style="color: rgb(0, 0, 0);">)发起投诉。</strong></p><p><strong style="color: rgb(0, 0, 0);">II. 通过点击内容播放页“···”项下“侵权/举报”发起侵权投诉。</strong></p><p><strong style="color: rgb(0, 0, 0);">2. 腾讯反馈</strong></p><p><span style="color: rgb(0, 0, 0);">腾讯作为中立的平台服务者,收到权利人符合本指引要求的通知书后,腾讯会尽快按照相关法律法规的规定进行处理,并在符合法律规定要求的情形下将权利人的通知书转送给被投诉方。</span></p><p><span style="color: rgb(0, 0, 0);">若被投诉方不认可权利人的投诉,腾讯有权依法将被投诉方提供的相关材料转送给权利人,若权利人对于被投诉方的意见及其提供的相关材料有异议的,腾讯建议权利人另行通过行政投诉、诉讼等方式直接和被投诉方解决相关问题。如果权利人有新的并可充分推翻被投诉方意见的证明材料的,也可向腾讯提供。</span></p><p><strong style="color: rgb(0, 0, 0);">二、注意事项</strong></p><p><span style="color: rgb(0, 0, 0);">1. 本指引中的权利人,指拥有版权、商标权、专利权等合法权益的原始所有人,代理人是指经原始所有人合法授权的受托人,包括自然人、法人或其他组织等。</span></p><p><span style="color: rgb(0, 0, 0);">2. 本指引中的第三方,指拍摄并上传视频/图文内容的腾讯视频用户。</span></p><p><span style="color: rgb(0, 0, 0);">3. 为了确保权利人提供相关材料的真实性和有效性,权利人的书面通知书及相关证明材料,一般应提供原件,不能提供原件的,应提供复印件(在复印件上应有权利人的签章)。</span></p><p><span style="color: rgb(0, 0, 0);">4. 若权利人涉外的,应当以授权委托方式,委托境内自然人或组织机构代为进行投诉,除相关授权文件外,还应提交如下材料之一,以确保真实、合法:</span></p><p><span style="color: rgb(0, 0, 0);">4.1 中华人民共和国大陆地区境内执业律师对前述授权委托过程进行律师见证的材料;</span></p><p><span style="color: rgb(0, 0, 0);">4.2 对于境外不同国家或地区的权利人,按照以下方式提交:</span></p><p><span style="color: rgb(0, 0, 0);">①中华人民共和国(包括香港特别行政区、澳门特别行政区、台湾地区)以外的国家和地区:该权利人所在国公证机关证明前述授权委托合法性、真实性的公证材料,和该公证材料经中华人民共和国驻该国使领馆认证的材料;</span></p><p><span style="color: rgb(0, 0, 0);">②香港特别行政区:证明前述授权委托合法性、真实性的,经中国法律服务(香港)有限公司加章转递的中国委托公证人出具的委托公证材料;</span></p><p><span style="color: rgb(0, 0, 0);">③澳门特别行政区:证明前述授权委托合法性、真实性的,经澳门政府公证部门或中国司法部委托的公证人公证,并经中国法律服务(澳门)公司加盖核验章的委托公证材料;</span></p><p><span style="color: rgb(0, 0, 0);">④台湾地区:证明上述授权委托合法性、真实性的,经海峡交流基金会复查确认的台湾公证机关出具的公证材料。</span></p><p><span style="color: rgb(0, 0, 0);">5. 任何涉外的材料,均需提交中华人民共和国驻该国使领馆对该材料的中文翻译文本进行认证的材料。</span></p><p><span style="color: rgb(0, 0, 0);">6. 若权利人已经因为被投诉人提供的服务向相关政府部门或法院提起行政投诉或诉讼的,请在提交通知书时,将相关受理证明及提交政府部门或法院的证据材料一同提交给腾讯,这将有利于权利人的投诉的处理。</span></p></div><div id="text2" class="text none"><p style="text-align: center;"><strong style="font-size: 20px;">侵权投诉反通知指引(适用于被投诉方)</strong></p><p><span style="color: rgb(0, 0, 0);">鉴于腾讯视频中存在大量第三方上传的内容,腾讯作为中立的平台服务提供方,一直致力于建立一个公平、公开、公正的平台,我们有志与诚信守约、进取担当的第三方合作伙伴携手并进,建立和维护良性互动、健康有序的平台秩序。</span></p><p><span style="color: rgb(0, 0, 0);">为了建立良好的秩序和保护权利人的合法权益,根据相关法律法规的规定,腾讯特制定本指引,如果您在使用腾讯视频服务中发现针对您发起的投诉不实,您可以通过以下途径发起申诉,我们将依法进行处理。</span></p><p><span style="color: rgb(0, 0, 0);">特别提醒并请理解,向本平台发起侵权申诉,是一项正式的、严肃的、具有法律意义的行为,包括证明材料的选择和提交等流程,都会涉及大量中国大陆法律专业知识。若侵权申诉不能完全符合法定条件,平台将无法处理。所以,我们相信,就侵权申诉事宜向法律专业人士进行咨询,或交由法律专业人士处理,会有利于侵权申诉事宜更为顺畅地进行。</span></p><p><span style="color: rgb(0, 0, 0);">根据法律规定,腾讯会将您的投诉反通知材料转送给被投诉方。温馨提醒您审慎提交反通知材料,屏蔽与权属证明无关的个人信息,保护隐私。</span></p><p><strong style="color: rgb(0, 0, 0);">侵权投诉反通知(适用于被投诉方)</strong></p><p><span style="color: rgb(0, 0, 0);">若第三方在腾讯视频上传的内容被相关权利人投诉侵权且第三方不认可侵权事实时,被投诉方应按照本指引要求向腾讯提供相关材料,以保护各方的合法权益。</span></p><p><strong style="color: rgb(0, 0, 0);">一、流程</strong></p><p><span style="color: rgb(0, 0, 0);">1. 被投诉方向腾讯发起反通知申请</span></p><p><span style="color: rgb(0, 0, 0);">若被投诉方在腾讯视频上传的内容被相关权利人投诉侵权且被投诉方不认可侵权事实时,被投诉方应按照本指引要求向腾讯发起申诉通知,提供相关材料,以保护各方的合法权益。</span></p><p><span style="color: rgb(0, 0, 0);">申诉通知应包括但不限于以下内容:</span></p><p><span style="color: rgb(0, 0, 0);">1.1 被投诉方主体信息和相关材料</span></p><p><span style="color: rgb(0, 0, 0);">权利人的姓名(名称)、联系方式、地址及营业执照(单位)、身份证(个人)等证明被投诉方主体资格的材料;</span></p><p><span style="color: rgb(0, 0, 0);">1.2 不构成侵权的初步证明材料</span></p><p><span style="color: rgb(0, 0, 0);">被投诉方不认可侵权的,应提供不侵权的初步证明材料,具体应包括:</span></p><p><span style="color: rgb(0, 0, 0);">I. 针对知识产权的投诉,应提供的证明材料为:</span></p><p><span style="color: rgb(0, 0, 0);">被投诉方拥有权利的权属证明材料,包括但不限于相关有权机构颁发的版权证书、商标权证书、专利权证书、作品首次公开发表或发行日期证明材料、创作手稿、经权威机构签发的作品创作时间戳、作品备案证书等能证明权利人拥有相关权利的有效权属证明;针对其他民事权利(名誉权、肖像权及隐私权等)的投诉,被投诉方应提供相关有效证明材料。</span></p><p><span style="color: rgb(0, 0, 0);">II. 针对其他民事权利(名誉权、肖像权及隐私权等)的投诉,被投诉方应提供有效证明材料。</span></p><p><span style="color: rgb(0, 0, 0);">1.3 被投诉方保证</span></p><p><span style="color: rgb(0, 0, 0);">被投诉方应在反通知中明确保证:</span></p><p><span style="color: rgb(0, 0, 0);">被投诉方在反通知中的陈述和提供的相关材料皆是真实、有效和合法的,并保证承担和赔偿腾讯因根据被投诉方的反通知对相关腾讯视频视频/图文内容的处理而给腾讯公司造成的任何损失,包括但不限于腾讯因向被投诉方或用户赔偿而产生的等损失及腾讯名誉、商誉损害等。反通知书及相关证明材料准备时需注意的事项以及投寄地址详见下文注意事项中的说明。</span></p><p><strong style="color: rgb(0, 0, 0);">1.4 通知方式</strong></p><p><strong style="color: rgb(0, 0, 0);">您可以通过方式通知腾讯:</strong></p><p><strong style="color: rgb(0, 0, 0);">I.通过腾讯文犀 · 侵权投诉平台(</strong><a href="https://ri.qq.com" rel="noopener noreferrer" target="_blank" style="color: rgb(230, 0, 0);"><strong>https://ri.qq.com</strong></a><strong style="color: rgb(0, 0, 0);">)发起投诉。</strong></p><p><strong style="color: rgb(0, 0, 0);">2. 腾讯反馈</strong></p><p><span style="color: rgb(0, 0, 0);">腾讯作为中立的平台服务提供者,会依法进行相关处理。</span></p><p><strong style="color: rgb(0, 0, 0);">二、注意事项</strong></p><p><span style="color: rgb(0, 0, 0);">1. 本指引中的权利人,指拥有知识产权的原始所有人或经原始所有人合法授权的代理人,包括自然人、法人或其他组织等;以及认为自身名誉权、肖像权及隐私权等合法权益受到侵犯的人。</span></p><p><span style="color: rgb(0, 0, 0);">2. 本指引中的第三方,指拍摄并上传视频/图文内容的腾讯视频用户。</span></p><p><span style="color: rgb(0, 0, 0);">3. 为了确保被投诉方提供相关材料的真实性和有效性,被投诉方的书面反通知书(包括相关证明材料等)及其他相关证明材料,原则上应提供原件,不能提供原件的,应提供复印件(在复印件上应有被投诉方的签章),若材料涉外的,应按照法律的规定进行公证转递,并同时提供相应的公证转递材料。</span></p><p><span style="color: rgb(0, 0, 0);">4. 本指引中的被投诉人的申诉材料,均应包括与申诉相关的主体资格材料、权属证明、不构成侵权证明、保证声明等材料。</span></p><p><span style="color: rgb(0, 0, 0);">5. 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